ZyXEL Communications VMG9827-B50A Users manual
User’s Guide
EMG6726/8726-B10A
Dual-Band Wireless AC/N Gigabit Ethernet Gateway
Wireless AC Gigabit Ethernet Gateway with VoIP
Default Login Details
LAN IP Address http://192.168.1.1
Login admin
Password See the device label
Version 5.13 Edition 1, 05/2019
Copyright © 2019 Zyxel Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Graphics in this book may differ slightly from the product due to differences in operating systems,
operating system versions, or if you installed updated firmware/software for your device. Every effort has
been made to ensure that the information in this manual is accurate.
Related Documentation
• Quick Start Guide
The Quick Start Guide shows how to connect the EMG and access the Web Configurator.
• More Information
Go to support.zyxel.com to find other information on the EMG
.
EMG6726/8726-B10A User’s Guide
2
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The EMG6726-B10A may be referred to as the “EMG” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting
> Broadband means you first click Network Setting in the navigation panel, then the Broadband sub
menu to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The EMG icon is not an exact
representation of your device.
EMG Wireless Router / Access Point Switch
Firewall USB Storage Device Server
EMG6726/8726-B10A User’s Guide
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Document Conventions
Telephone Cell Tower Printer
Telephone Jack Splitter
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Contents Overview
Contents Overview
User’s Guide ..................................................................................................................................... 16
Introducing the EMG ............................................................................................................................ 17
The Web Configurator .........................................................................................................................27
Quick Start ............................................................................................................................................. 34
Tutorials .................................................................................................................................................. 37
Technical Reference ....................................................................................................................... 59
Network Map and Status Screens ...................................................................................................... 60
Broadband ............................................................................................................................................ 64
Wireless ................................................................................................................................................... 77
Home Networking ............................................................................................................................... 100
Routing ................................................................................................................................................. 126
Quality of Service (QoS) .................................................................................................................... 134
Network Address Translation (NAT) ................................................................................................... 153
Dynamic DNS Setup ...........................................................................................................................170
IGMP/MLD ........................................................................................................................................... 174
VLAN Group ........................................................................................................................................ 177
Interface Grouping ............................................................................................................................ 179
Home Connectivity ............................................................................................................................ 184
Firewall ................................................................................................................................................. 185
MAC Filter ............................................................................................................................................ 193
Parental Control .................................................................................................................................195
Scheduler Rule ....................................................................................................................................199
Certificates .......................................................................................................................................... 201
Voice .................................................................................................................................................... 208
Log ....................................................................................................................................................... 235
Traffic Status ....................................................................................................................................... 238
ARP Table ............................................................................................................................................242
Routing Table ...................................................................................................................................... 244
Multicast Status ...................................................................................................................................246
System .................................................................................................................................................. 248
User Account ......................................................................................................................................249
Remote Management ....................................................................................................................... 252
SNMP .................................................................................................................................................... 255
Time Settings ........................................................................................................................................ 257
E-mail Notification .............................................................................................................................. 259
Log Setting .......................................................................................................................................... 261
Firmware Upgrade .............................................................................................................................. 264
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Contents Overview
Backup/Restore .................................................................................................................................. 266
Diagnostic ........................................................................................................................................... 269
Troubleshooting .................................................................................................................................. 274
Appendices .................................................................................................................................... 279
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Table of Contents
Table of Contents
Document Conventions ..................................................................................................................... 3
Contents Overview ............................................................................................................................ 5
Table of Contents................................................................................................................................ 7
Part I: User’s Guide.......................................................................................... 16
Chapter 1
Introducing the EMG......................................................................................................................... 17
1.1 Overview ......................................................................................................................................... 17
1.1.1 Internet Access ...................................................................................................................... 17
1.1.2 Ethernet WAN ........................................................................................................................ 17
1.1.3 Dual-Band .............................................................................................................................. 18
1.1.4 Triple Play ............................................................................................................................... 19
1.1.5 Wireless Access ...................................................................................................................... 19
1.2 Ways to Manage the EMG ............................................................................................................ 19
1.3 Good Habits for Managing the EMG ...........................................................................................20
1.4 Hardware ......................................................................................................................................... 20
1.4.1 Front Panel ............................................................................................................................. 20
1.4.2 LEDs (Lights) ............................................................................................................................ 21
1.4.3 Using the WPS Button ............................................................................................................ 23
1.4.4 Rear Panel .............................................................................................................................. 23
1.4.5 The RESET Button .................................................................................................................... 24
1.4.6 Wall Mounting .......................................................................................................................25
Chapter 2
The Web Configurator....................................................................................................................... 27
2.1 Overview ......................................................................................................................................... 27
2.1.1 Accessing the Web Configurator ....................................................................................... 27
2.2 Web Configurator Layout .............................................................................................................. 29
2.2.1 Title Bar ................................................................................................................................... 29
2.2.2 Navigation Panel .................................................................................................................. 30
Chapter 3
Quick Start......................................................................................................................................... 34
3.1 Overview ......................................................................................................................................... 34
3.2 Quick Start Setup ............................................................................................................................ 34
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Table of Contents
Chapter 4
Tutorials.............................................................................................................................................. 37
4.1 Overview ......................................................................................................................................... 37
4.2 Setting Up a New WAN Connection ............................................................................................37
4.3 Setting Up a Secure Wireless Network .......................................................................................... 40
4.3.1 Configuring the Wireless Network Settings ......................................................................... 40
4.3.2 Using WPS ............................................................................................................................... 42
4.3.3 Connecting to the EMG’s Wi-Fi Network Manually (No WPS) .......................................... 44
4.3.4 Configuring Wireless Security on the EMG ......................................................................... 44
4.3.5 Configure Your Notebook .................................................................................................... 46
4.4 Setting Up Multiple Wireless Groups ............................................................................................. 48
4.5 Configuring Static Route for Routing to Another Network ........................................................ 51
4.6 Configuring QoS Queue and Class Setup ................................................................................... 53
4.7 Access the EMG Using DDNS ........................................................................................................ 56
4.7.1 Registering a DDNS Account on www.dyndns.org ........................................................... 56
4.7.2 Configuring DDNS on Your EMG ......................................................................................... 57
4.7.3 Testing the DDNS Setting ......................................................................................................57
4.8 Configuring the MAC Address Filter ............................................................................................. 57
Part II: Technical Reference........................................................................... 59
Chapter 5
Network Map and Status Screens................................................................................................... 60
5.1 Overview ......................................................................................................................................... 60
5.2 The Status Screen ........................................................................................................................... 60
5.3 The Network Map Screen ..............................................................................................................62
Chapter 6
Broadband......................................................................................................................................... 64
6.1 Overview ......................................................................................................................................... 64
6.1.1 What You Can Do in this Chapter ....................................................................................... 64
6.1.2 What You Need to Know ..................................................................................................... 64
6.1.3 Before You Begin ................................................................................................................... 67
6.2 The Broadband Screen .................................................................................................................. 67
6.2.1 Add/Edit Internet Connection .............................................................................................68
6.3 Technical Reference ...................................................................................................................... 74
Chapter 7
Wireless.............................................................................................................................................. 77
7.1 Overview ......................................................................................................................................... 77
7.1.1 What You Can Do in this Chapter ....................................................................................... 77
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Table of Contents
7.1.2 What You Need to Know ..................................................................................................... 77
7.2 The WiFi Screen .............................................................................................................................. 78
7.2.1 The WiFi Edit Screen ............................................................................................................. 78
7.3 The Guest WiFi Screen .................................................................................................................... 80
7.3.1 Edit Guest WiFi ...................................................................................................................... 81
7.4 The WPS Screen .............................................................................................................................. 82
7.5 The Advanced Screen ................................................................................................................... 82
7.6 The Channel Status Screen ........................................................................................................... 85
7.7 The MESH Screen ............................................................................................................................ 87
7.8 Technical Reference ...................................................................................................................... 89
7.8.1 Wireless Network Overview .................................................................................................. 89
7.8.2 Additional Wireless Terms ..................................................................................................... 91
7.8.3 Wireless Security Overview ................................................................................................... 91
7.8.4 Signal Problems ..................................................................................................................... 93
7.8.5 BSS ........................................................................................................................................... 93
7.8.6 MBSSID .................................................................................................................................... 94
7.8.7 Preamble Type ...................................................................................................................... 94
7.8.8 WiFi Protected Setup (WPS) ................................................................................................. 95
Chapter 8
Home Networking........................................................................................................................... 100
8.1 Overview ....................................................................................................................................... 100
8.1.1 What You Can Do in this Chapter ..................................................................................... 100
8.1.2 What You Need To Know ................................................................................................... 101
8.1.3 Before You Begin ................................................................................................................. 102
8.2 The LAN Setup Screen .................................................................................................................. 102
8.3 The Static DHCP Screen ............................................................................................................... 106
8.4 The UPnP Screen ........................................................................................................................... 107
8.4.1 Turning on UPnP in Windows 7 Example ........................................................................... 108
8.4.2 Auto-discover Your UPnP-enabled Network Device ...................................................... 110
8.4.3 Turn on UPnP in Windows 10 Example .............................................................................. 112
8.4.4 Auto-discover Your UPnP-enabled Network Device ...................................................... 114
8.4.5 Web Configurator Easy Access in Windows 7 ................................................................. 117
8.4.6 Web Configurator Easy Access in Windows 10 ............................................................... 119
8.5 The Additional Subnet Screen ..................................................................................................... 121
8.6 The STB Vendor ID Screen ............................................................................................................ 122
8.7 The Wake on LAN Screen ............................................................................................................ 122
8.8 The TFTP Server Name Screen ..................................................................................................... 123
8.9 Technical Reference .................................................................................................................... 123
8.9.1 LANs, WANs and the EMG .................................................................................................. 123
8.9.2 DHCP Setup ......................................................................................................................... 124
8.9.3 DNS Server Addresses .........................................................................................................124
8.9.4 LAN TCP/IP ........................................................................................................................... 125
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Table of Contents
Chapter 9
Routing............................................................................................................................................. 126
9.1 Overview ...................................................................................................................................... 126
9.2 The Routing Screen ......................................................................................................................126
9.2.1 Add/Edit Static Route ......................................................................................................... 127
9.3 The DNS Route Screen ................................................................................................................. 128
9.3.1 The DNS Route Add Screen ............................................................................................... 129
9.4 The Policy Route Screen .............................................................................................................. 130
9.4.1 Add/Edit Policy Route ........................................................................................................ 131
9.5 RIP ............................................................................................................................................... 132
9.5.1 The RIP Screen ..................................................................................................................... 132
Chapter 10
Quality of Service (QoS)................................................................................................................. 134
10.1 Overview .................................................................................................................................... 134
10.1.1 What You Can Do in this Chapter ................................................................................... 134
10.2 What You Need to Know ........................................................................................................... 135
10.3 The Quality of Service General Screen ................................................................................... 136
10.4 The Queue Setup Screen ........................................................................................................... 137
10.4.1 Adding a QoS Queue ...................................................................................................... 139
10.5 The Classification Setup Screen ................................................................................................ 140
10.5.1 Add/Edit QoS Class .......................................................................................................... 140
10.6 The QoS Shaper Setup Screen ..................................................................................................144
10.6.1 Add/Edit a QoS Shaper ................................................................................................... 145
10.7 The QoS Policer Setup Screen ................................................................................................... 145
10.7.1 Add/Edit a QoS Policer ...................................................................................................146
10.8 QoS Monitor ................................................................................................................................ 147
10.9 Technical Reference .................................................................................................................. 148
Chapter 11
Network Address Translation (NAT)............................................................................................... 153
11.1 Overview ..................................................................................................................................... 153
11.1.1 What You Can Do in this Chapter ................................................................................... 153
11.1.2 What You Need To Know ................................................................................................. 153
11.2 The Port Forwarding Screen ..................................................................................................... 154
11.2.1 Add/Edit Port Forwarding ................................................................................................ 156
11.3 The Applications Screen ............................................................................................................157
11.3.1 Add New Application ....................................................................................................... 158
11.4 The Port Triggering Screen ......................................................................................................... 159
11.4.1 Add/Edit Port Triggering Rule .......................................................................................... 160
11.5 The DMZ Screen ..........................................................................................................................161
11.6 The ALG Screen .......................................................................................................................... 162
11.7 The Address Mapping Screen ................................................................................................... 163
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Table of Contents
11.7.1 Add/Edit Address Mapping Rule ..................................................................................... 164
11.8 The Sessions Screen .................................................................................................................... 165
11.9 Technical Reference .................................................................................................................. 165
11.9.1 NAT Definitions ................................................................................................................... 166
11.9.2 What NAT Does .................................................................................................................166
11.9.3 How NAT Works .................................................................................................................. 167
11.9.4 NAT Application ................................................................................................................ 167
Chapter 12
Dynamic DNS Setup........................................................................................................................ 170
12.1 Overview ..................................................................................................................................... 170
12.1.1 What You Can Do in this Chapter ................................................................................... 170
12.1.2 What You Need To Know ................................................................................................. 170
12.2 The DNS Entry Screen ................................................................................................................. 171
12.2.1 Add/Edit DNS Entry ........................................................................................................... 171
12.3 The Dynamic DNS Screen .......................................................................................................... 172
Chapter 13
IGMP/MLD........................................................................................................................................ 174
13.1 Overview ..................................................................................................................................... 174
13.1.1 What You Need To Know ................................................................................................. 174
13.2 The IGMP/MLD Screen ............................................................................................................... 174
Chapter 14
VLAN Group..................................................................................................................................... 177
14.1 Overview ..................................................................................................................................... 177
14.1.1 What You Can Do in this Chapter ................................................................................... 177
14.2 The VLAN Group Screen ............................................................................................................ 177
14.2.1 Add/Edit a VLAN Group ................................................................................................... 178
Chapter 15
Interface Grouping......................................................................................................................... 179
15.1 Overview ..................................................................................................................................... 179
15.1.1 What You Can Do in this Chapter ................................................................................... 179
15.2 The Interface Grouping Screen ................................................................................................ 179
15.2.1 Interface Group Configuration ....................................................................................... 180
15.2.2 Interface Grouping Criteria ............................................................................................ 182
Chapter 16
Home Connectivity......................................................................................................................... 184
16.1 Overview ..................................................................................................................................... 184
16.2 The Home Connectivity Screen ................................................................................................184
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Table of Contents
Chapter 17
Firewall............................................................................................................................................. 185
17.1 Overview ..................................................................................................................................... 185
17.1.1 What You Can Do in this Chapter ................................................................................... 185
17.1.2 What You Need to Know ................................................................................................. 186
17.2 The Firewall Screen ..................................................................................................................... 186
17.3 The Protocol Screen .................................................................................................................. 187
17.3.1 Add/Edit a Service ........................................................................................................... 188
17.4 The Access Control Screen ....................................................................................................... 189
17.4.1 Add/Edit an ACL Rule ..................................................................................................... 190
17.5 The DoS Screen ........................................................................................................................... 191
Chapter 18
MAC Filter ........................................................................................................................................ 193
18.1 Overview .................................................................................................................................... 193
18.2 The MAC Filter Screen ................................................................................................................193
Chapter 19
Parental Control.............................................................................................................................. 195
19.1 Overview ..................................................................................................................................... 195
19.2 The Parental Control Screen ..................................................................................................... 195
19.2.1 Add/Edit a Parental Control Profile ................................................................................ 196
Chapter 20
Scheduler Rule ................................................................................................................................ 199
20.1 Overview ..................................................................................................................................... 199
20.2 The Scheduler Rule Screen ........................................................................................................ 199
20.2.1 Add/Edit a Schedule ........................................................................................................199
Chapter 21
Certificates ...................................................................................................................................... 201
21.1 Overview ..................................................................................................................................... 201
21.1.1 What You Can Do in this Chapter ................................................................................... 201
21.2 What You Need to Know ........................................................................................................... 201
21.3 The Local Certificates Screen ................................................................................................... 201
21.3.1 Create Certificate Request ............................................................................................ 202
21.3.2 View Certificate Request ................................................................................................. 203
21.4 The Trusted CA Screen ............................................................................................................... 204
21.4.1 View Trusted CA Certificate ............................................................................................205
21.4.2 Import Trusted CA Certificate .......................................................................................... 206
Chapter 22
Voice................................................................................................................................................ 208
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Table of Contents
22.1 Overview ..................................................................................................................................... 208
22.1.1 What You Can Do in this Chapter ................................................................................... 208
22.1.2 What You Need to Know About VoIP ............................................................................. 208
22.2 Before You Begin ........................................................................................................................ 209
22.3 SIP Account ................................................................................................................................. 209
22.3.1 SIP Account Add/Edit ....................................................................................................... 210
22.4 SIP Service Provider .................................................................................................................... 214
22.4.1 SIP Service Provider Add/Edit .......................................................................................... 215
22.5 Phone Device ............................................................................................................................. 219
22.5.1 Phone Device Edit ............................................................................................................220
22.6 Region .......................................................................................................................................... 221
22.7 Call Rule ....................................................................................................................................... 221
22.8 Technical Reference .................................................................................................................. 222
22.8.1 Quality of Service (QoS) ................................................................................................... 230
22.8.2 Phone Services Overview ................................................................................................. 230
Chapter 23
Log ................................................................................................................................................... 235
23.1 Overview ..................................................................................................................................... 235
23.1.1 What You Can Do in this Chapter ................................................................................... 235
23.1.2 What You Need To Know ................................................................................................. 235
23.2 The System Log Screen .............................................................................................................. 236
23.3 The Security Log Screen ............................................................................................................. 236
Chapter 24
Traffic Status .................................................................................................................................... 238
24.1 Overview ..................................................................................................................................... 238
24.1.1 What You Can Do in this Chapter ................................................................................... 238
24.2 The WAN Status Screen .............................................................................................................. 238
24.3 The LAN Status Screen ...............................................................................................................239
24.4 The NAT Status Screen ................................................................................................................ 240
Chapter 25
ARP Table......................................................................................................................................... 242
25.1 Overview ..................................................................................................................................... 242
25.1.1 How ARP Works .................................................................................................................. 242
25.2 ARP Table Screen ....................................................................................................................... 242
Chapter 26
Routing Table................................................................................................................................... 244
26.1 Overview ..................................................................................................................................... 244
26.2 The Routing Table Screen .......................................................................................................... 244
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Table of Contents
Chapter 27
Multicast Status ............................................................................................................................... 246
27.1 Overview ..................................................................................................................................... 246
27.2 The IGMP Status Screen .............................................................................................................246
27.3 The MLD Status Screen ............................................................................................................... 246
Chapter 28
System.............................................................................................................................................. 248
28.1 Overview ..................................................................................................................................... 248
28.2 The System Screen ...................................................................................................................... 248
Chapter 29
User Account................................................................................................................................... 249
29.1 Overview .................................................................................................................................... 249
29.2 The User Account Screen .......................................................................................................... 249
29.2.1 The User Account Add/Edit Screen ................................................................................ 250
Chapter 30
Remote Management.................................................................................................................... 252
30.1 Overview ..................................................................................................................................... 252
30.2 The MGMT Services Screen .......................................................................................................252
30.3 The Trust Domain Screen ............................................................................................................ 253
30.3.1 The Add Trust Domain Screen ......................................................................................... 253
Chapter 31
SNMP ................................................................................................................................................ 255
31.1 Overview ..................................................................................................................................... 255
31.2 The SNMP Screen ........................................................................................................................ 255
Chapter 32
Time Settings.................................................................................................................................... 257
32.1 Overview ..................................................................................................................................... 257
32.2 The Time Screen ......................................................................................................................... 257
Chapter 33
E-mail Notification .......................................................................................................................... 259
33.1 Overview .................................................................................................................................. 259
33.2 The E-mail Notification Screen .................................................................................................. 259
33.2.1 E-mail Notification Edit .................................................................................................... 260
Chapter 34
Log Setting ...................................................................................................................................... 261
34.1 Overview .................................................................................................................................... 261
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Table of Contents
34.2 The Log Settings Screen ............................................................................................................. 261
34.2.1 Example E-mail Log ........................................................................................................... 262
Chapter 35
Firmware Upgrade.......................................................................................................................... 264
35.1 Overview ..................................................................................................................................... 264
35.2 The Firmware Screen .................................................................................................................. 264
Chapter 36
Backup/Restore .............................................................................................................................. 266
36.1 Overview ..................................................................................................................................... 266
36.2 The Backup/Restore Screen ...................................................................................................... 266
36.3 The Reboot Screen ..................................................................................................................... 268
Chapter 37
Diagnostic........................................................................................................................................ 269
37.1 Overview ..................................................................................................................................... 269
37.1.1 What You Can Do in this Chapter ................................................................................... 269
37.2 What You Need to Know ........................................................................................................... 269
37.3 Ping & TraceRoute & NsLookup ................................................................................................ 270
37.4 802.1ag ........................................................................................................................................270
37.5 802.3ah ........................................................................................................................................ 272
Chapter 38
Troubleshooting............................................................................................................................... 274
38.1 Power, Hardware Connections, and LEDs ............................................................................... 274
38.2 EMG Access and Login .............................................................................................................. 275
38.3 Internet Access ...........................................................................................................................276
38.4 Wireless Internet Access ............................................................................................................. 277
38.5 UPnP ............................................................................................................................................. 278
Part III: Appendices......................................................................................279
Appendix A Customer Support...................................................................................................... 280
Appendix B Wireless LANs...............................................................................................................286
Appendix C IPv6.............................................................................................................................. 296
Appendix D Services....................................................................................................................... 304
Appendix E Legal Information....................................................................................................... 308
Index................................................................................................................................................ 317
EMG6726/8726-B10A User’s Guide
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PART I
User’s Guide
16
1.1 Overview
EMG refers to these models as outlined below.
• EMG6726-B10A
• EMG8726-B10A
The EMG is an Ethernet gateway providing triple-play services with optimized HD IPTV services for the
home or office. This model offers a Gigabit Ethernet (GbE) WAN port. The EMG offers 2.4G and 5G Wi-Fi
networks that can operate simultaneously.
The following table describes the feature difference of the EMG.
Table 1 EMG Comparison Table
VoIP (see Chapter 22 on
page 208 for details)
DFS Channel V
CHAPTER 1
Introducing the EMG
EMG6726-B10A EMG8726-B10A
V
Only use firmware for your EMG’s specific model.
1.1.1 Internet Access
Your EMG has a Gigabit Ethernet port for super-fast Internet access. It provides Internet access by
connecting the WAN port to your ISP. Computers can connect to the EMG’s LAN ports (or wirelessly) and
access the Internet simultaneously.
You can also configure IP filtering on the EMG for secure Internet access. When the IP filter is on, all
incoming traffic from the Internet to your network is blocked by default unless it is initiated from your
network. This means that probes from the outside to your network are not allowed, but you can safely
browse the Internet and download files.
1.1.2 Ethernet WAN
If you have another broadband modem or router available, you can connect the WAN port to the
broadband modem or router. This way, you can access the Internet via an Ethernet connection and still
use the QoS, Firewall and parental control functions on the EMG.
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Figure 1 EMG’s Internet Access Application: Ethernet WAN
1.1.3 Dual-Band
The EMG is a dual-band gateway that can use both 2.4G and 5G networks at the same time. You could
use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time
sensitive traffic like high-definition video, music, and gaming.
Figure 2 Dual-Band Application
Chapter 1 Introducing the EMG
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1.1.4 Triple Play
Triple play means using broadband Internet access, VoIP and streaming video/audio media, all at the
same time with no noticeable loss in bandwidth.
Figure 3 Triple Play Example
Chapter 1 Introducing the EMG
Smart TV
1.1.5 Wireless Access
The EMG is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as notebook
computers, iPads, smartphones, etc. These devices can connect to the EMG to access network
resources and the Internet.
Your EMG supports Wi-Fi Protected Setup (WPS), which allows you to quickly set up a wireless network
with strong security.
You can configure your wireless network using the built-in Web Configurator.
See Section 4.3 on page 40 for more information about how to set up a wireless network.
Figure 4 Wireless Access Example
IP Phone
1.2 Ways to Manage the EMG
Use any of the following methods to manage the EMG.
EMG6726/8726-B10A User’s Guide
19
Chapter 1 Introducing the EMG
• Web Configurator. This is recommended for everyday management of the EMG using a (supported)
web browser.
1.3 Good Habits for Managing the EMG
Do the following things regularly to make the EMG more secure and to manage the EMG more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the EMG to its factory default settings. If you backed up an earlier
configuration file, you would not have to totally re-configure the EMG. You could simply restore your
last configuration.
1.4 Hardware
1.4.1 Front Panel
The following graphic displays the front panel of the EMG.
Figure 5 LEDs on the EMG6726-B10A
EMG6726/8726-B10A User’s Guide
20
Chapter 1 Introducing the EMG
Figure 6 LEDs on the EMG8726-B10A
1.4.2 LEDs (Lights)
The following table describes the LEDs.
None of the LEDs are on if the EMG is not receiving power.
Table 2 EMG6726-B10A LED Descriptions
LED COLOR STATUS DESCRIPTION
Power
Internet
Green On The EMG is receiving power and ready for use.
Blinking The EMG is self-testing.
Red On The EMG detected an error while self-testing, or there is a device
malfunction.
Blinking The EMG is uploading firmware.
Off The EMG is not receiving power.
Green On The EMG has an IP connection but no traffic.
Blinking The EMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The EMG attempted to make an IP connection but failed. Possible causes
are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
EMG6726/8726-B10A User’s Guide
21
Chapter 1 Introducing the EMG
Table 2 EMG6726-B10A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Green On The EMG has a successful 10/100/1000 Mbps Ethernet connection on the
LAN/WAN
Ethernet 1~4
Blinking The EMG is sending or receiving data to/from the WAN at 10/100/1000
Off There is no Ethernet connection on the WAN.
Green On The EMG has a successful 10/100/1000 Mbps Ethernet connection with a
Blinking The EMG is sending or receiving data to/from the LAN at 10/100/1000 Mbps.
Off The EMG does not have an Ethernet connection with the LAN.
WAN.
Mbps.
device on the Local Area Network (LAN).
Note: The USB LED is reserved for future development.
USB
Green On The 2.4 GHz or 5 GHz wireless network is activated.
WiFi 2.4G
WiFi 5G
WPS
Amber Blinking The EMG is setting up a WPS connection with a 2.4 GHz or 5 GHz wireless
Amber On WPS is enabled.
Blinking The EMG is communicating with 2.4 GHz or 5 GHz wireless clients.
client.
Off The 2.4 GHz or 5GHz wireless network is not activated.
Off WPS is disabled.
Table 3 EMG8726-B10A LED Descriptions
LED COLOR STATUS DESCRIPTION
Green On The EMG is receiving power and ready for use.
Power
Red On The EMG detected an error while self-testing, or there is a device
Green On The EMG has an IP connection but no traffic.
Internet
Red On The EMG attempted to make an IP connection but failed. Possible causes
Green On The EMG has a successful 10/100/1000 Mbps Ethernet connection on the
WAN
Green On The EMG has a successful 10/100/1000 Mbps Ethernet connection with a
Ethernet
Blinking The EMG is self-testing.
malfunction.
Blinking The EMG is uploading firmware.
Off The EMG is not receiving power.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The EMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
WAN.
Blinking The EMG is sending or receiving data to/from the WAN at 10/100/1000
Mbps.
Off There is no Ethernet connection on the WAN.
device on the Local Area Network (LAN).
Blinking The EMG is sending or receiving data to/from the LAN at 10/100/1000 Mbps.
Off The EMG does not have an Ethernet connection with the LAN.
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Chapter 1 Introducing the EMG
Table 3 EMG8726-B10A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Green On The 2.4 GHz or 5 GHz wireless network is activated.
WiFi 2.4G
WiFi 5G
Amber Blinking The EMG is setting up a WPS connection with a 2.4 GHz or 5 GHz wireless
Blinking The EMG is communicating with 2.4 GHz or 5 GHz wireless clients.
client.
Off The 2.4 GHz or 5GHz wireless network is not activated.
Note: The USB LED is reserved for future development.
USB
Phone1,
Phone2
WPS
Green On
Blinking A telephone connected to the phone port has its receiver off of the hook or
Amber On A SIP account is registered for the phone port and there is a voice message
Blinking A telephone connected to the phone port has its receiver off the hook and
Off The phone port does not have a SIP account registered.
Red On Registration to the network has failed.
Amber On WPS is enabled.
Off WPS is disabled.
A SIP account is registered for the phone port, and there’s no voice
message in the corresponding SIP account.
there is an incoming call.
in the corresponding SIP account.
there is a voice message in the corresponding SIP account.
1.4.3 Using the WPS Button
Once the WiFi LED turns green, the wireless network is active. If the wireless network is turned off, see
Section 7.2.1 on page 78 for how to enable the wireless network on the EMG.
You can also use the WPS button to quickly set up a secure wireless connection between the EMG and
a WPS-compatible client by adding one device at a time.
To activate WPS:
1 Make sure the POWER LED is on and not blinking.
2 Press the WPS button for more than five seconds and release it.
3 Press the WPS button on another WPS-enabled device within range of the EMG. The WiFi 2.4G and WiFi
5G LEDs flash amber while the EMG sets up a WPS connection with the other wireless device.
4 Once the connection is successfully made, the WPS LED shines green. Note that it depends on your
client’s configuration to have a 2.4GHz or 5GHz wireless network.
The WPS LED turns off when the wireless network is off.
1.4.4 Rear Panel
The following graphic displays the rear panel of the EMG.
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Chapter 1 Introducing the EMG
Figure 7 EMG67256-B10A’s Rear Panel
Figure 8 EMG8726-B10A’s Rear Panel
The following table describes the items on the rear panel.
Table 4 Rear Panel Ports
LABEL DESCRIPTION
ETHERNET1 ~
ETHERNET4
WAN Connect an Ethernet cable to the Ethernet WAN port for Internet access.
PHONE1
~PHONE2
USB The USB port is reserved for future development.
Reset Press the button to return the EMG to the factory defaults.
Power Connect the power cable and press the power button to start the EMG.
Connect computers or other Ethernet devices to Ethernet ports for Internet
access.
Connect analog phones to the phone ports to make phone calls.
1.4.5 The RESET Button
If you forget your password or cannot access the Web Configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you will
lose all configurations that you had previously and the password will be reset to the factory default (see
the device label).
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for more than ten seconds
or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the
defaults have been restored and the device restarts.
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1.4.6 Wall Mounting
You may need screw anchors if mounting on a concrete or brick wall.
Table 5 Wall Mounting Information
Distance between holes 88 mm
Screws Two
Screw anchors (optional) Two
The following figure introduces the specifications of the screws and screws anchors for wall mounting.
Figure 9 Screws & Screw Anchors Specifications
Chapter 1 Introducing the EMG
1 Select a position free of obstructions on a wall strong enough to hold the weight of the device.
2 Mark two holes on the wall at the appropriate distance apart for the screws.
Be careful to avoid damaging pipes or cables located inside the wall
when drilling holes for the screws.
3 If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the full
depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way in - leave
a small gap of about 0.5 cm.
If not using screw anchors, use a screwdriver to insert the screws into the wall. Do not insert the screws all
the way in - leave a gap of about 0.5 cm.
4 Make sure the screws are fastened well enough to hold the weight of the EMG with the connection
cables.
5 Align the holes on the back of the EMG with the screws on the wall. Hang the EMG on the screws.
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Chapter 1 Introducing the EMG
Figure 10 Wall Mounting Example
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26
2.1 Overview
The web configurator is an HTML-based management interface that allows easy EMG setup and
management via Internet browser. Use Internet Explorer 8.0 and later versions or Mozilla Firefox 3 and
later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
CHAPTER 2
The Web Configurator
• Web browser pop-up windows from your
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
EMG. Web pop-up blocking is enabled by default in
2.1.1 Accessing the Web Configurator
1 Make sure your EMG hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the EMG does not automatically re-direct you to the login screen, go to
http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the EMG, type
the default username admin and password (see the back label on your EMG) in the password screen
and click Login. If you have changed the password, enter your password and click Login.
Figure 11 Password Screen
4 The following screen displays if you have not yet changed your password. Enter a new password, retype
it to confirm and click Apply.
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Chapter 2 The Web Configurator
Figure 12 Change Password Screen
5 The Quick Start Wizard screen appears. You can configure basic Internet access, and wireless settings.
See Chapter 3 on page 34 for more information.
6 After you finished or closed the Quick Start Wizard screen, the Network Map page appears.
Figure 13 Network Map: List View Mode
7 Click Status to display the Status screen, where you can view the EMG’s interface and system
information.
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Chapter 2 The Web Configurator
2.2 Web Configurator Layout
Figure 14 Screen Layout
A
As illustrated above, the main screen is divided into these parts:
• A - title bar
• B - main window
• C - navigation panel
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
The icons provide the following functions.
Table 6 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
B
C
Language: Select the language you prefer.
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Table 6 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Quick Start: Click this icon to open screens where you can configure the EMG’s time zone
Internet access, and wireless settings.
Logout: Click this icon to log out of the web configurator.
2.2.2 Navigation Panel
Use the menu items on the navigation panel to open screens to configure EMG features. The following
tables describe each menu item.
Table 7 Navigation Panel Summary
LINK TAB FUNCTION
Connection Status This screen shows the network status of the EMG and computers/devices
Network Setting
Broadband Broadband Use this screen to view and configure Ethernet WAN connections. You
Wireless WiFi Use this screen to configure the wireless LAN settings and WLAN
Guest WiFi Use this screen to configure multiple wireless networks on the EMG.
WPS Use this screen to view your WPS (Wi-Fi Protected Setup) settings. You can
Advanced Use this screen to configure advanced wireless settings.
Channel Status Use this screen to scan the number of devices which are using 2.4G and/
MESH Use this screen to enable MESH which combines the 2.4GHz and 5GHz
Home
Networking
Routing Static Route Use this screen to view and set up static routes on the EMG.
LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off.
Additional
Subnet
STB Vendor ID Use this screen to configure the Vendor IDs of the connected Set Top Box
Wake on LAN Use this screen to remotely turn on a device on the local network.
TFTP Server Name Configure a TFTP server name which is sent to clients using DHCP option
DNS Route Use this screen to forward DNS queries for certain domain names through
Policy Route Use this screen to configure policy routing on the EMG.
RIP Use this screen to configure Routing Information Protocol to exchange
Chapter 2 The Web Configurator
connected to it.
can also add new WAN connections.
authentication/security settings.
use the screen to add a wireless client to your wireless network.
or 5G wireless channels and view the results.
wireless network name, password, security type together for eliminating
configuration hassles.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
(STB) devices, which have the EMG automatically create static DHCP
entries for the STB devices when they request IP addresses.
66.
a specific WAN interface to its DNS server(s).
routing information with other routers.
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