ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent’s rights nor the patents' rights of
others. ZyXEL further reserves the right to make changes in any products described herein without notice.
This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners. ZyNOS is a registered trademark of ZyXEL Communications Corporation
.
2Copyright
Prestige 642R Series ADSL Router
CE
iii
Prestige 642R Series ADSL Router
ivCE
Prestige 642R Series ADSL Router
FCCv
Prestige 642R Series ADSL Router
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
♦ This device may not cause harmful interference.
♦ This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Notice 2
Use of shielded RS-232 cables is required to ensure compliance with FCC Part 15, and it is the
responsibility of the user to provide and use shielded RS-232 cables.
viFCC
Prestige 642R Series ADSL Router
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,
and upon proof of purchase, should the product have indications of failure due to faulty workmanship
and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components
without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a new or remanufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.
This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of
God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty
Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It
is recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Please register your Prestige (fast, easy online registration at www.zyxel.com) for free
product updates and information
ZyXEL Limited Warrantyvii
Prestige 642R Series ADSL Router
Customer Support
If you have questions about your ZyXEL product(s) or desire assistance, please contact ZyXEL
Communications Corporation offices worldwide, in any one of the following ways. Our ftp sites are also
available for software and ROM upgrades.
Table 12-1Troubleshooting the Start-Up of your Prestige...................................................................12-1
Table 12-2Troubleshooting the ADSL connection ..............................................................................12-2
Table 12-3Troubleshooting the LAN Interface.................................................................................... 12-2
Table 12-4Troubleshooting a Connection to a Remote Node or ISP...................................................12-2
List of Tablesxix
Prestige 642R Series ADSL Router
Preface
About Your ADSL Internet Access Router
Congratulations on your purchase of the Prestige 642R Series ADSL Internet Access Router.
Don’t forget to register your Prestige (fast, easy online registration at www.zyxel.com) for
free future product updates and information.
The Prestige 642R is an ADSL router used for Internet/LAN access via an ADSL line. We will refer to the
Prestige 642R Series as the Prestige 642R, P642 or simply the Prestige from now on.
The P642 can run maximum upstream transmission rates of 640Kbps and maximum downstream
transmission rates of 8Mbps. The actual rate depends on the copper category of your telephone wire,
distance from the central office and the type of ADSL service subscribed to. See the sections below for
more background information on DSL and ADSL.
The P642's 10/100M auto-negotiating LAN interface enables fast data transfer of either 10Mbps or
100Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.
Your Prestige is easy to install and to configure. All functions of the Prestige are software configurable via
the SMT (System Management Terminal) Interface or the Prestige Network Commander (PNC).
About This User's Guide
This user's guide covers all aspects of the Prestige 642R operations and shows you how to get the best out
of the multiple advanced features of your ADSL Internet Access Router using the SMT. It is designed to
guide you through the correct configuration of your Prestige 642R for various applications.
Related Documentation
¾ Supporting CD
The contents of this disk are:
1. PNC Software
2. Support Notes include:
a. Configuring your P642 for Internet Accessb. General FAQ
c. Advanced FAQd. Applications Notes
e. Troubleshootingf. Reference CI Command
3. On-line Manual
4. Utility
5. Firmware/ROM File – this refers to the ZyNOS firmware and the router configuration file.
This information may also be viewed at our website (http://www.zyxel.com/). The website FAQs and Notes
are periodically updated as new information becomes available.
¾Read Me First
Our Read Me First is designed to help you get your Prestige up and running right away. It contains a
detailed easy-to-follow connection diagram, Prestige default settings, handy checklists, information on
setting up your PC, and information on installing and using the Prestige Network Commander, our
Windows-based Internet Access configuration wizard.
Prefacexxi
Prestige 642R Series ADSL Router
¾Packing List Card
Finally you should have a Packing List Card which lists all items that should have come with your Prestige.
Syntax Conventions
•“Enter” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to select one from the predefined choices.
•The SMT menu titles and labels are in Bold Times font. The choices of a menu item are in Bold
Arial font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER]
means the Enter, or carriage return, key; [ESC] means the Escape key.
•For brevity’s sake, we will use “e.g.” as a shorthand for “for instance”, and “i.e.” as a shorthand for
“that is” or “in other words” throughout this manual.
Structure of this Manual
This manual is structured as follows:
Part 0: This part contains a Copyright Statement, a Declaration of Conformity, an FCC Interference
Statement, a Warranty Description, Customer Support Contact Information, a Table of Contents, a List of
Figures, a List of Tables, a Preface and notes on (A)DSL.
Part I: Getting Started (Chapters 1-3) is structured as a step-by-step guide to help you connect, install and
set up your Prestige to operate on your network and access the Internet.
Part II: Advanced Applications (Chapters 4-7) describe the advanced applications of your Prestige, such as
Remote Node Configuration, IPX Configuration and Bridging.
Part III: Advanced Management (Chapter 8 - 12) provides information on Prestige Filtering, SNMP, System
Maintenance and Troubleshooting as well as some Appendices and a Glossary.
The following section offers some background information on ADSL. Skip to Chapter 1 if you wish to begin
working with your router right away.
xxiiPreface
Prestige 642R Series ADSL Router
What is DSL?
DSL (Digital Subscriber Line) enhances the data capacity of the existing twisted-pair wire that runs
between the local telephone company switching offices and most homes and offices. While the wire itself
can handle higher frequencies, the telephone switching equipment is designed to cut off signals above 4,000
Hz to filter noise off the voice line, but now everybody is searching for ways to get more bandwidth to
improve access to the Web - hence DSL technologies.
There are actually seven types of DSL service, ranging in speeds from 16 Kbits/sec to 52 Mbits/sec. The
services are either symmetrical (traffic flows at the same speed in both directions), or asymmetrical (the
downstream capacity is higher than the upstream capacity). Asymmetrical services (ADSL) are suitable for
Internet users because more information is usually downloaded than uploaded. For example, a simple
button click in a web browser can start an extended download that includes graphics and text.
As data rates increase, the carrying distance decreases. That means that users who are beyond a certain
distance from the telephone company’s central office may not be able to obtain the higher speeds.
A DSL connection is a point-to-point dedicated circuit, meaning that the link is always up and there is no
dialing required.
What is ADSL?
It is an asymmetrical technology, meaning that the downstream data rate is much higher than the upstream
data rate. As mentioned, this works well for a typical Internet session in which more information is
downloaded, e.g., from Web servers, than is uploaded. ADSL operates in a frequency range that is above
the frequency range of voice services, so the two systems can operate over the same cable. What are the
advantages of ADSL from the point of view of the Network Service Provider (NSP) and the end user?
Advantages to the Network Service Provider (NSP)
1. ADSL enables telephone companies (telcos) to use the world's nearly 750 million existing copper wires
to deliver affordable high-speed remote access to the Internet, corporate networks and on-line services
over ordinary phone lines.
2. ADSL enables new applications that require real-time, interactive multimedia and broadcast-quality
video. Such applications include collaborative computing, video conferencing, distance learning and
video-on-demand.
3. The industry is rapidly converging on standards that will enable interoperability and ultimately make a
mass market possible.
4. ADSL empowers service providers to provide either a guaranteed sustained or adaptive rate, or best
effort service similar to analog modems.
¾ Nearly 300 times faster than 24.4 Kbps modems
¾ Over 100 times faster than 56 Kbps modems
¾ 70 times faster than 128 Kbps ISDN
5. Both residential and business properties around the world are already running out of spare lines on
existing installed telephone cables. ADSL provides service providers with the capability to use one line
to provide new data services while maintaining the telephone service on the same line, thus leveraging
the existing infrastructure.
What is DSL?xxiii
Prestige 642R Series ADSL Router
6. ADSL provides telcos with the ability to offer a private, secure channel of communications between
the consumer and the service provider.
7. Data travels along the customers own line, unlike cable telephone and modem services where the line is
shared with others
8. Because it is one customer's dedicated line, transmission speeds are not affected by other users going
on-line. With cable modems, transmission speeds drop significantly as more users go on-line
9. ADSL is "always on" and connected, just like a standard telephone. There is no time wasted dialing up
the service several times a day and waiting to be connected; ADSL is on standby, waiting ready for use
whenever your customer is ready.
10. Every major service provider has conducted trials and proven that the technology works. Today,
service providers are rolling out ADSL services worldwide, with widespread deployment expected. In
support of this market, a large number of major equipment vendors are shipping second and thirdgeneration products offering higher performance and lower costs.
11. ADSL-based networks are well suited for carrying ATM traffic, thus guaranteeing ADSL technology
for decades to come.
12. ADSL provides the communication bridge into the next century without adding new infrastructure,
costly outside plant additions and reinvestment.
Advantages to the End User
1. ADSL transforms plain old telephone lines into a high speed conduit for data, information,
entertainment and more. And while it is doing that, you can use your telephone for normal
conversations at the same time. This provides enormous advantages whether at home or at work.
2. ADSL provides affordable high-speed remote access to the Internet, corporate networks and on-line
services over ordinary phone lines.
¾ Nearly 300 times faster than 24.4 Kbps modems
¾ Over 100 times faster than 56 Kbps modems
¾ 70 times faster than 128 Kbps ISDN
For example, if there were no constraints of the Internet backbone or if fast servers were located in every
telephone central office, an ADSL modem could download the entire Encyclopedia Britannica to a user's
laptop in 16.6 minutes, compared to 6.4 days using a typical modem speed of 14,400 bps.
3. ADSL enables the use of real-time, interactive multimedia and broadcast-quality video for such new
services as collaborative computing, video conferencing, distance learning and video-on-demand.
4. ADSL gives you the ability to have both voice and data services in use simultaneously and all over one
phone line. Both residential and business properties around the world are already running out of spare
lines on existing installed telephone cables so effectively doubling your capacity in this way is a real
benefit.
5. ADSL provides a private, secure channel of communications between you and the service provider.
6. Your data travels along you own line, unlike cable telephone and modem services where the line is
shared with others.
7. Because it is your own dedicated line, transmission speeds are not affected by other users going online. With cable modems, transmission speeds drop significantly as more users go on-line.
xxivWhat is DSL?
Prestige 642R Series ADSL Router
8. ADSL is "always on" and connected, just like your telephone. This means that there is no time wasted
dialing up the service several times a day and waiting to be connected; ADSL is on standby, ready for
use whenever you are.
What is DSL?xxv
Getting Started
Part I:
Getting Started
Chapters 1-3 are structured as a step-by-step guide to help you connect, install and set up your
Prestige to operate on your network and to access the Internet. Described are Key Features and
Applications, Hardware Installation, Initial Setup and Internet Access.
I
Prestige 642R Series ADSL Router
Chapter 1
Getting to Know Your ADSL Internet Access
Router
This chapter describes the key features and applications of the Prestige 642
1.1 Prestige 642R Series ADSL Internet Access Router
Your Prestige integrates a high-speed 10/100Mbps auto-negotiating LAN interface and one high-speed
ADSL port into a single package. The Prestige is ideal for high-speed Internet browsing and making LANto-LAN connections to remote networks.
1.2 Features of the Prestige 642R
Your Prestige is packed with a number of features that give it the flexibility to provide a complete
networking solution for almost any user.
z High Speed Internet Access
The P642 ADSL router can support downstream transmission rates of up to 8Mbps and upstream
transmission rates of 640Kbps. The P642 also supports rate management; rate management allows ADSL
subscribers to select an Internet access speed that best suits their needs and budgets.
z PPPoE Support (RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a Dial-Up connection. It allows your ISP to use
their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver
on the Prestige is transparent to the PCs on the LAN, which see only Ethernet and are not aware of PPPoE
thus saving you from having to manage PPPoE clients on individual PCs.
z Transmission Rate Standards
1
♦ Supports Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt(G.992.1); G.lite(G992.2))
♦ Full-Rate (ANSI T1.413, Issue 2; G.dmt(G.992.1)) with line rate support of up to 8Mbps
downstream and 1024kbps upstream.
♦ G.lite (G.992.2) with line rate support of up to 1.5Mbps downstream and 512Kbps upstream.
z IP Alias
IP Alias allows you to partition a physical network into logical networks over the same Ethernet interface.
The Prestige supports three logical LAN interfaces via its single physical Ethernet interface with the
Prestige itself as the gateway for each LAN network.
.
.
1
Depends on firmware release version.
Getting to know your Prestige1-1
Prestige 642R Series ADSL Router
z IP Multicast
Traditionally, IP packets are transmitted in two ways: unicast or broadcast. Multicast is a third way to
deliver IP packets to a group of hosts. IGMP (Internet Group Management Protocol) is the protocol used to
support multicast groups. The latest version is version 2 (see RFC2236). Both versions 1 and 2 are
supported by the Prestige
z IP Policy Routing (IPPR)
Traditionally, routing is based on the destination address only and the router takes the shortest path to
forward a packet. IP Policy Routing (IPPR) provides a mechanism to override the default routing behavior
and alter the packet forwarding based on the policy defined by the network administrator.
z 10/100M Fast Ethernet LAN Interface
The P642's 10/100M auto-negotiating LAN interface enables fast data transfer of either 10Mbps or
100Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.
z Protocols Supported
TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol.
PPP (Point-to-Point Protocol) link layer protocol.
SUA™ (Single User Account) and NAT (Network Address Translation).
DHCP (Dynamic Host Configuration Protocol) allows the individual clients (computers) to obtain the
TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has the built-in DHCP
Server enabled by default. DHCP Relay allows the Prestige to act as a surrogate DHCP server where it
relays IP address assignment from the actual DHCP server to its clients.
z Multiple PVC (Permanent Virtual Circuits) Support
Your Prestige supports up to 8 PVC’s.
z Networking Compatibility
Your Prestige is compatible with the major ADSL DSLAM (Digital Subscriber Line Access Multiplexer)
providers, making configuration as simple as possible for you.
z Multiplexing
The Prestige 642R Series supports VC-based and LLC-based multiplexing.
z Encapsulation
The Prestige 642R Series supports PPP (RFC 2364 - PPP over ATM Adaptation Layer 5), RFC 1483
encapsulation over ATM, MAC encapsulated routing as well as PPP over Ethernet (RFC 2516).
1-2Getting to know your Prestige
Prestige 642R Series ADSL Router
z NAT/SUA for Single-IP-address Internet Access
The Prestige's SUA (Single User Account) feature allows multiple-user Internet access for the cost of a
single IP account. SUA supports popular Internet applications such as MS traceroute, CuSeeMe, IRC,
RealAudio, VDOLive, Quake, and PPTP. No configuration is needed to support these applications.
The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake
Authentication Protocol). CHAP is more secure since the password is scrambled prior to transmission.
However, PAP is readily available on more platforms.
z Filters
The Prestige's packet filtering functions allows added network security and management.
z Ease of Installation
Your Prestige is designed for quick, intuitive and easy installation.
z Housing
Your Prestige's all new compact, ventilated housing minimizes space requirements making it easy to
position anywhere in your busy office.
1.3 Applications for the Prestige 642R
1.3.1 Internet Access
The Prestige is the ideal high-speed Internet access solution. Your Prestige supports the TCP/IP protocol,
which the Internet uses exclusively. It is compatible with all major ADSL DSLAM (Digital Subscriber
Line Access Multiplexer) providers. A DSLAM is a rack of ADSL line cards with data multiplexed into a
backbone network interface/connection (e.g., T1, OC3, DS3, ATM or Frame Relay). Think of it as the
equivalent of a modem rack for ADSL. A typical Internet Access application is shown below.
Getting to know your Prestige1-3
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