ZyXEL Communications UAG50 User Manual

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UAG50
Unified Access Gateway
Version 1.00 Edition 1, 05/2015
User’s Guide
Login IP User Name Password
https:// 172.16.0.1 admin 1234
Copyright © 2015 ZyXEL Communications Corporation
UAG50 User’s Guide
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
• Quick Start Guide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator. It also contains a connection diagram and package contents list.
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UAG50 User’s Guide
Contents
1. Introduction ........................................................................................................... 6
1-1 Package Contents ................................................................................... 7
1-2 Features ................................................................................................. 7
1-3 Precautions ............................................................................................ 8
1-4 Outlook .................................................................................................. 8
1-4-1 Printing a test page ...................................................................... 10
1-4-2 How to load paper rolls ................................................................ 10
1-5 Technical Specifications ....................................................................... 11
1-5-1 Hardware Specifications .............................................................. 11
1-5-2 Software Specifications ................................................................ 12
2. Installation ........................................................................................................... 15
2-1 Connecting the Antennas .................................................................... 15
2-2 Installation Requirements .................................................................... 15
2-3 Getting Start ......................................................................................... 17
3. Configuring the UAG50 ........................................................................................ 19
3-1 Setting Wizard ...................................................................................... 19
3-2 Advanced Setup ................................................................................... 32
3-2-1 Authentication ............................................................................. 33
3-2-1-1 Authentication ...................................................................................................... 33
3-2-1-2 RADIUS .................................................................................................................. 35
3-2-2 Billing ............................................................................................ 37
3-2-2-1 Billing ..................................................................................................................... 37
3-2-2-2 Accounting............................................................................................................. 40
3-2-2-3 Credit Card ............................................................................................................ 47
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UAG50 User’s Guide
3-2-3 Management ................................................................................ 50
3-2-3-1 Syslog ..................................................................................................................... 50
3-2-3-2 Session Trace ........................................................................................................ 57
3-2-3-3 Bandwidth ............................................................................................................. 58
3-2-3-4 SNMP ..................................................................................................................... 60
3-2-4 Security ........................................................................................ 61
3-2-4-1 Pass Through ......................................................................................................... 61
3-2-4-2 Filtering ................................................................................................................. 62
3-2-4-3 Secure Remote ...................................................................................................... 64
3-2-5 System .......................................................................................... 65
3-2-5-1 System ................................................................................................................... 65
3-2-5-2 WAN/LAN .............................................................................................................. 68
3-2-5-3 Server .................................................................................................................... 70
3-2-5-4 Customization ....................................................................................................... 73
3-2-5-5 Portal Page ............................................................................................................ 82
3-2-5-6 Advertisement....................................................................................................... 83
3-2-5-7 Walled Garden ....................................................................................................... 84
3-2-5-8 DDNS ...................................................................................................................... 86
3-2-5-9 Wireless ................................................................................................................. 88
3-2-5-10 USB ...................................................................................................................... 91
3-2-5-11 Registration ......................................................................................................... 91
3-3 System Status ....................................................................................... 92
3-3-1 System .......................................................................................... 92
3-3-2 Account List .................................................................................. 94
3-3-3 Account Log .................................................................................. 95
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UAG50 User’s Guide
3-3-4 Current User ................................................................................. 95
3-3-5 DHCP Clients ................................................................................ 96
3-3-6 Session List ................................................................................... 96
3-4 System Tools ........................................................................................ 98
3-4-1 Configuration ............................................................................... 98
3-4-2 Firmware Upgrade ....................................................................... 99
3-4-3 Boot Code ................................................................................... 101
3-4-4 Controller Board Firmware ........................................................ 101
3-4-5 System Account .......................................................................... 102
3-4-6 SSL Certificate ............................................................................ 106
3-4-7 Ping Command ........................................................................... 107
3-4-8 Restart ........................................................................................ 107
3-4-9 Logout ........................................................................................ 107
4. QR Code Service ................................................................................................. 108
4-1 QR code setting .................................................................................. 108
4-2 Additional information for QR code use ............................................ 109
4-3 Use QR code to access the Internet ................................................... 110
Appendix A Signal Connection Arrangements ........................................................... 113
Appendix B Legal Information ................................................................................... 114
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UAG50 User’s Guide

1. Introduction

The UAG50 is a compact intelligent gateway. It provides Plug’ Play Internet access,
advanced security and network management.
The UAG50 is designed for service providers, system integrator or hotspot venue
operator without backend-RADIUS-Server to have integrated solution for rapid
deployment, which can start hotspot service quickly and easily and enhance service
performance.
The UAG50 is an ideal solution for hotel lobbies, coffee bars, airport lounges,
conference facilities and other sites that commonly host business travelers, and
offers instant high-speed Internet connections. With its IP Plug and Play technology,
it accepts any client configuration login, when client open browser the UAG50
immediately recognizes new end-user and redirects their browser to customized
Web pages. There’s no need for end-user to change any of their default network
(Static IP), e-mail (SMTP Server behind firewall), or browser settings (HTTP Proxy) or
load any special software to access hotspot service. It’s completely Plug’ Play with
any browser.
The UAG50 provides QR code service. You can install any QR code APP to your
mobile device, and then scan QR code on the ticket to get access of the Internet! You
could save the time to key in the account and the password.
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UAG50 User’s Guide

1-1 Package Contents

Please inspect your package. The following items should be included:
UAG50
One UAG50 One Thermal papers (50 meter) One Power Adapter (12V DC 1.5A) One Ethernet Cable (1.5 meter) One Quick Installation Guide Two Detachable Antennas (2dBi *2: Dipole,A8-A003-00110 or 5dBi*2: Dipole,A8-A003-00071) One Micro USB to RJ-45 converter
If any of the above items are damaged or missing, please contact your dealer
immediately.

1-2 Features

Wireless data rates up to 300 Mbps Supports up to 50 simultaneous Users IP Plug and Play (iPnP) Comprehensive security
64/128-bit WEP encryption
WPA encryption
WPA2 Encryption
IP/URL filtering
Intelligent Management Built-in AAA (Authentication/Accounting/Authorization) and Billing
mechanism
Internet access via QR code scanning
Note: The "iPnP" Function only can be used with TCP/IP-based Network.
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UAG50 User’s Guide

1-3 Precautions

Never remove or open the cover. You may suffer serious injury if you touch
these parts.
Never install the system in the wet locations. Use only the original fitting AC power adapter otherwise there is a danger of
severe electrical shock.
Avoid exposing the UAG50 to direct sunlight or another heat source. Choose a well-ventilated area to position your UAG50.

1-4 Outlook

Figure 1-4-1 UAG50
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UAG50 User’s Guide
Figure 1-4-2 Front Panel
1. Paper roll housing
2. Printer Cover
3. Tear Bar, for paper cutting
4. Button A
5. Button B
6. Button C
7. Push Button, for printer cover opening
8. Reset Button
9. DC power supply connector
10. RJ45 port
11. Micro USB to RJ-45 LAN Port
12. WLAN LED (Green)
13. WAN LED(Yellow)
14. SMA connector
15. SMA connector
WLAN LED:
Off: The wireless is not ready.
Green light: The UAG50 has established a valid wireless connection.
Figure 1-4-3 Rear Panel
Green Blinking: The wireless connection is active.
WAN LED:
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UAG50 User’s Guide
1 2
Off: A port has not established any network connection.
Yellow light: A port has established a valid 10/100 Mbps network
connection.
Yellow Blinking: 10/100 Mbps traffic is traversing the port.
Reset Button: The UAG50 has a reset button at the rear panel of the device.
Use this function to reset the system back to factory defaults.
Power Jack: Used to connect the external power supply with the UAG50.

1-4-1 Printing a test page

After you have installed your printer, you should print a test page to make sure the
printer is functioning properly. To do this act as follows:
1. Turn the printer off.
2. Hold down the button A for approximately five seconds, and then turn the
printer on.
3. The printer will print a test page.

1-4-2 How to load paper rolls

Please follow the steps to correctly load paper rolls.
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UAG50 User’s Guide
3
4
Figure 1-4-4 Paper rolls loading

1-5 Technical Specifications

1-5-1 Hardware Specifications

Network Specification
IEEE802.3 10BaseT Ethernet IEEE802.3u 100BaseTX Fast Ethernet IEEE802.11b/g/n Wireless LAN Wi-Fi Compatible
Connectors
One WAN Port (10BaseT/100BaseTX Auto cross-over) One Micro USB connector
Encryption
WEP (Wired Equivalent Privacy) 64/128-bit RC4 WPA (Wi-Fi Protected Access) WPA2 (Wi-Fi Protected Access)
External Antenna Type
Dual 2.4GHz detachable diversity antenna with reverse SMA
LED Indicators
One WAN 10/100M Link/Activity LED One Wireless Link/Activity LED
Power Requirement
External Power Adapter
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UAG50 User’s Guide
Input: 100-240 VAC, 50/60 Hz
Output: 12V, 1.5A
Environment Conditions
Operating Temperature: 0 to 50°C Storage Temperature: -10 to 60°C Operating Humidity: 20~80% non-condensing Storage Humidity: 20% to 95% non-condensing
Certifications
CE, FCC, C-tick, NCC, BSMI
Dimension
Size: 109×155×90 (W×D×H )mm Weight: About 340g (Net)
Printer Tray
Push button: push to open printer cover Tear bar: cuts receipt paper Button A: flashing when printer cover is opened Paper roll housing: put paper roll here
Paper Roll and Printing
Paper width: 58 (+0/-1)mm Paper length: 50M (max.) Paper thickness: 65 um Paper roll outside diameter: 63 (+2/-2) mm Paper roll inside diameter: 12 (+0.5/-0) mm Paper Detection: Photo interrupter Printing width: 48 mm Printing Method: Direct thermal Printing Speed: 25.4 mm/ sec Dot resolution (dots/ mm): 8 (203 dpi) Thermal head service life: 108 pulses or 50Km

1-5-2 Software Specifications

Networking
IEEE802.3 10BaseT Ethernet
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UAG50 User’s Guide
IEEE802.3u 100BaseTX Fast Ethernet IEEE802.11b Wireless LAN IEEE802.11g Wireless LAN IEEE802.11n Wireless LAN Supports 50 Simultaneous Users IP Plug and Play (iPnP) HTTP Proxy Support WEP64/128bit WPA-PSK (TKIP) WPA2-PSK(AES) WPA/WPA2 Mix mode SMTP Server Redirection DHCP Server(RFC 2131) DHCP Relay(RFC 1542) Static IP WAN Client DHCP WAN Client PPPoE WAN Client(RFC 2516) PPTP WAN Client NAT(RFC 1631) IP Routing NTP (Network Time Protocol) Support Local Account: 256 Max Session Number: up to 16384
Marketing Cooperation
Advertisement URL link Walled garden Customize login pages Portal Page
User Accounting and Authentication
Built-in Authentication Web-based Authentication RADIUS AAA Support (RFC 2865, 2866) Secondary RADIUS User Authentication and Accounting Logout Window Timer Control
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UAG50 User’s Guide
Security and Firewall
Layer 2 Isolation Security SSL User Login page/ Configuration Page SSL Administration VPN Pass through (IPSec/PPTP) Customize SSL Certificate Pass Through IP/MAC/URL Address Restricted Destination Filtering IP/URL VPN (IPSec/PPTP) Pass through PPTP VPN Client WEP WPA WPA2 WPA/WPA2 Mix mode
Management
Web-based Management Tool Firmware Upgrade via HTTP/TFTP Wizard setup for step-by-step Configuration Backup/Restore/Factory Default Setting Remote Authorized Management Real-time Session List Syslog (System/Subscriber/LAN device) E-mail logs SNMP v1/v2 (MIB II)  System Information Table Status Report (Daily/Monthly/System/Network) SSL certificate upload
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UAG50 User’s Guide

2. Installation

2-1 Connecting the Antennas

The UAG50 provides two antenna connectors on the rear of the unit.

2-2 Installation Requirements

Before installing the UAG50, make sure your network meets the following
requirements.
System Requirements
The UAG50 requires one of the following types of software:
Windows 98 Second Edition/NT/2000/XP/Vista Red Hat Linux 7.3 or later version MAC OS X 10.2.4 or later version Any TCP/IP-enabled systems like Mac OS and UNIX (TCP/IP protocol
installed)
Standard phone line for xDSL modem Or Coaxial cable for Cable modem Web Browser Software (IE 8.0 or later version, Chrome 14.0 or later version,
Firefox 14.0,15.0,16.0, or 17.0, Safari 4.0 or 5.0)
One computer with an installed 10Mbps, 100Mbps or 10/100Mbps Ethernet
card
UTP network Cable with a RJ-45 connection (Package contents)
Note: Prepare twisted-pair cables with RJ-45 plugs. Use Cat.5 cable for all
connections. Make sure each cable not exceed 328 feet (Approximately 100 meters).
ISP Requirements
Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP, be sure to get the IP
from your ISP. For dynamic IP, which is mostly used, the PC will get the IP
automatically whenever it hooks up on the modem.
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UAG50 User’s Guide
Dynamic IP
Dynamic IP Setting
Fixed IP
Your fixed IP address for the UAG50 Your subnet mask for the UAG50 Your default gateway IP address Your DNS IP address
PPPoE
Your user name and password from your ISP
PPTP
PPTP Server IP Address from your ISP PPTP Local IP address from your ISP. PPTP Local IP subnet mask from your ISP. Your user name from your ISP Your password from your ISP Your PC Requirements
The Static IP settings for the PC
Your PC’s fixed IP address Your PC’s subnet mask Your PC’s default gateway IP address Your PC’s primary DNS IP address
Note:
1. The gateway’s default IP address setting is “172.16.0.1”.
2. The gateway’s default subnet mask setting is “255.255.255.0”.
The Dynamic IP settings for the PC
We recommend that you leave your IP settings as automatically assigned. By default,
the UAG50 is a DHCP server, and it will give your PC the necessary IP settings.
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UAG50 User’s Guide

2-3 Getting Start

UAG50 Connection
1. Connect the DC power adapter to the UAG50 and plug it into a power socket.
2. Connect UAG50 and xDSL modem with an Ethernet Cable.
Figure 2-3-1 UAG50 Connection
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UAG50 User’s Guide
Configure TCP/IP of your computer
For Windows user,
1. Click Start > Control Panel, click Switch to Classic View and double click on
Network Connections.
2. Right click on the Local Area Connection and click Properties.
3. Double click Internet Protocol (TCP/IP).
4. Choose Obtain an IP address automatically.
5. Click OK to close the Internet Protocol (TCP/IP) Properties and click OK again to
close the Local Area Connection.
Figure 2-3-2 TCP/IP Setting
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UAG50 User’s Guide

3. Configuring the UAG50

3-1 Setting Wizard

Step 1: The UAG50’s default ESSID (wireless network name) is “ZyXEL01”. Please
search and connect to the wireless network.
Step 2: Start your browser, and then enter the factory default IP address 172.16.0.1
in your browser’s location box. Press Enter.
Figure 3-1-1 Web Browser Location Field (Factory Default)
Step 3: The UAG50 configuration tools menu will appear. In the Username and
Password field, type the factory default user name admin and password 1234 and
click Login. If you are first time setting the system, the wizard setup screen will
appear. You will be guided, step-by-step, through a basic setup procedure.
Figure 3-1-2 Configuration Tools Menu
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UAG50 User’s Guide
Figure 3-1-3 Wizard Setup Screen
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UAG50 User’s Guide
Figure 3-1-4 System Quick View
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UAG50 User’s Guide
Step 4: Internet Connection Setting
Select the appropriate Internet connection type to connect to your ISP.
Figure 3-1-5 Internet Connection Setting Screen
DHCP Client
The device can work as a DHCP client. This allows the device to obtain the IP address
and other TCP/IP settings from your ISP. If your xDSL/Cable comes with this feature,
please enable Use DHCP Client.
Figure 3-1-6 Internet Connection Setting Screen
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UAG50 User’s Guide
Static IP Setting
If Static IP Setting is selected, then this screen will appear. Enter the IP address
information provided by your ISP.
Figure 3-1-7 Internet Connection Setting Screen—Static IP Setting
Item Default Description
IP Address Subnet Mask Gateway IP Address Primary DNS Server
Secondary DNS Server
0.0.0.0
0.0.0.0
0.0.0.0
Empty
Empty
Enter the IP address provided by your ISP. Enter the subnet mask for the IP address. Enter the Gateway IP Address provided by your ISP. Enter the primary DNS server IP address for the xDSL/Cable connection (provided by your ISP). Enter the secondary DNS server IP address for the xDSL/Cable connection (provided by your ISP). If the primary DNS Server IP were not available, meanwhile, Secondary DNS Server IP would start in the same time.
PPPoE (Point-to-Point Protocol over Ethernet)
If “PPPoE” is selected, then this screen will appear. Enter the username, password
and other major fields.
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UAG50 User’s Guide
Figure 3-1-8 Internet Connection Setting Screen—PPPoE Setting
Item Default Description
Username Empty Enter the user name provided by your ISP. The user name can consist of up
to 80 alphanumeric characters and is case sensitive.
Password Empty
PPP MTU Setting 1492
TCP MSS Setting 1452 MSS (Maximum Segment Size) specifies maximum segment size.
Service Name Empty
Connect on Demand and Max Idle Time
Connect on Demand
Max Idle Time
Enable
10 Minutes
Enter the user password provided by your ISP. The password can consist of up to 80 alphanumeric characters and is case sensitive. MTU (Maximum Transfer Unit) specifies maximum transmission unit size.
Enter the service name provided by your ISP. The service name can consist of up to 64 alphanumeric characters and is case sensitive.
You can configure your UAG50 to cut your connection with your ISP after a specified period of time (Max Idle Time). If you have been disconnected due to inactivity, Connect on Demand enables your UAG50 to automatically re-establish your connection as soon as you attempt to access the Internet again. If you wish to activate Connect on Demand, click the radio button. If you want your Internet connection to remain, click the radio button of keep
Keep alive and Redial Period
Keep alive Disable
Redial Period
30 Seconds
alive. The Max Idle Time maximum value is 65535 minutes.
This option keeps your PPPoE enabled Internet access connected indefinitely, even when it sits idle. The Redial Period maximum value is 65535 seconds.
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UAG50 User’s Guide
PPTP Client (Point-to-Point Tunneling Protocol)
If PPTP Setting is selected, then this screen will appear. Please enter the IP address,
Username and Password provided by your ISP.
Figure 3-1-9 Internet Connection Setting Screen—PPPoE Setting
Item Default Description
Username Empty Enter the user name provided by your ISP. The user name can consist of up
to 80 alphanumeric characters and is case sensitive.
Password Empty Enter the user password provided by your ISP. The password can consist of
up to 80 alphanumeric characters and is case sensitive. PPP MTU Setting 1492 MTU (Maximum Transfer Unit) specifies maximum transmission unit size. TCP MSS Setting 1452 MSS (Maximum Segment Size) specifies maximum segment size. Service Name Empty Enter the service name provided by your ISP. The service name can consist
of up to 64 alphanumeric characters and is case sensitive. Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your UAG50 to cut your connection with your ISP after a Max Idle Time 10
Minutes
specified period of time (Max Idle
Time). If you have been disconnected due to inactivity, Connect on Demand
enables your UAG50 to automatically re-establish your connection as soon
Keep alive and Redial Period
as you attempt to access the Internet again. If you wish to activate Connect
on Demand, click the radio button. If you want your Internet connection to
remain, click the radio button of keep alive. The Max Idle Time maximum
value is 65535 minutes.
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UAG50 User’s Guide
Keep alive Disable This option keeps your PPPoE enabled Internet access connected Redial Period 30
Seconds
indefinitely, even when it sits idle. The Redial Period maximum value is
65535 seconds.
Step 5: Wireless Setting
This page allows you to choose Country, Channel ID and 802.11 Mode for wireless
connection.
Figure 3-1-10 Wireless Setting Screen
Item Default Description
Country ETSI Enter the Country for wireless connection. Channel 6 Enter the channel ID for wireless connection.
802.11 Mode 802. 11n + 802.11g + 802.11b Enter the 80 2.11 Mode for wireless connection.
Step 6: Authentication Setting
This page allows you to choose whether the users need to be authenticated before
the Internet access. If users need the account and password to get access of Wi-Fi,
please choose Yes.
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UAG50 User’s Guide
Figure 3-1-11 Authentication Service Setting Screen
Step 7: Billing Profile Setting
This page allows you to set your service and price plan. If you would like to provide “FREE Wi-Fi for users, please activate “No Billing Mode the price and the tax
won’t be showed on the ticket. The billing type could be set by time based or by
volume based.
Time Base Profile
Figure 3-1-12 Billing Profile Setting
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UAG50 User’s Guide
Item Default Description
No Billing Mode Disabled
Currency USD The administrator can decide the currency printed out on the ticket. Service and Price Plan Time to Finish Choose your service and price plan. Time Base Profile 01/02/03
You could set the profile name, usage time and charge here. You could set 3 different profiles in this step.
If you would like to provide FREE Wi-Fi for users, please activateNo Billing Modethe price and the tax won’t be showed on the ticket.
Volume Based Profile
Figure 3-1-13 Billing Profile Setting – Volume base
Item Default Description
Volume Base Profile 01/02/03
You could set the profile name, volume and charge here. You could set 3 different profiles in this step.
Step 8: Accounting Setting
Following the Billing Profile Setting, the page allows to set the billing profiles for each
button of the printer.
Figure 3-1-14 Accounting Setting
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UAG50 User’s Guide
Item Default Description
Setting Button A/Button B/Button C You could choose the billing profile via the dropdown li st for each button on the
printer. Printout Numbers of copies to print 1 The numbers of the same printed tickets. You can reserve the
copies.
Customize printout ticket You can customize the printout text for the ticket. If you want to
know more, please refer to 3-2-5-4 Customization / Account Printout.
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UAG50 User’s Guide
Step 9: System Setting
System Setting: The UAG50 allows changing the administrator’s Username and
Password, and system time setting.
Figure 3-1-15 System Setting Screen
Item Default Description
Username admin Enter the user name. The user name can consist of up to 80
alphanumeric characters and is case sensitive.
Password admin Enter the user password. The password can consist of up to 80
alphanumeric characters and is case sensitive. Time Zone GMT Enter the Time Zone for the system. Manual Setting YYYY/MM/DD
NTP Setting Secure Administrator IP Address
HH:MM:SS
All This function allows remote user to management the device. You can
Click Manual Setting to set the system date and time.
Click Update button to correct the system date and time.
specify one or any IP addresses for remote control the system.
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