ZyXEL Communications UAG50 User Manual

Details

UAG50

Unified Access Gateway

Version 1.00 Edition 1, 05/2015

User’s Guide

https:// 172.16.0.1 admin 1234

UAG50 User’s Guide

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

Related Documentation

• Quick Start Guide

The Quick Start Guide shows how to connect the UAG and access the Web Configurator. It also contains a connection diagram and package contents list.

UAG50 User’s Guide

Contents

1. Introduction ........................................................................................................... 6

1-1 Package Contents ................................................................................... 7

1-2 Features ................................................................................................. 7

1-3 Precautions ............................................................................................ 8

1-4 Outlook .................................................................................................. 8

1-4-1 Printing a test page ...................................................................... 10

1-4-2 How to load paper rolls ................................................................ 10

1-5 Technical Specifications ....................................................................... 11

1-5-1 Hardware Specifications .............................................................. 11

1-5-2 Software Specifications ................................................................ 12

2. Installation ........................................................................................................... 15

2-1 Connecting the Antennas .................................................................... 15

2-2 Installation Requirements .................................................................... 15

2-3 Getting Start ......................................................................................... 17

3. Configuring the UAG50 ........................................................................................ 19

3-1 Setting Wizard ...................................................................................... 19

3-2 Advanced Setup ................................................................................... 32

3-2-1 Authentication ............................................................................. 33

3-2-1-1 Authentication ...................................................................................................... 33

3-2-1-2 RADIUS .................................................................................................................. 35

3-2-2 Billing ............................................................................................ 37

3-2-2-1 Billing ..................................................................................................................... 37

3-2-2-2 Accounting............................................................................................................. 40

3-2-2-3 Credit Card ............................................................................................................ 47

UAG50 User’s Guide

3-2-3 Management ................................................................................ 50

3-2-3-1 Syslog ..................................................................................................................... 50

3-2-3-2 Session Trace ........................................................................................................ 57

3-2-3-3 Bandwidth ............................................................................................................. 58

3-2-3-4 SNMP ..................................................................................................................... 60

3-2-4 Security ........................................................................................ 61

3-2-4-1 Pass Through ......................................................................................................... 61

3-2-4-2 Filtering ................................................................................................................. 62

3-2-4-3 Secure Remote ...................................................................................................... 64

3-2-5 System .......................................................................................... 65

3-2-5-1 System ................................................................................................................... 65

3-2-5-2 WAN/LAN .............................................................................................................. 68

3-2-5-3 Server .................................................................................................................... 70

3-2-5-4 Customization ....................................................................................................... 73

3-2-5-5 Portal Page ............................................................................................................ 82

3-2-5-6 Advertisement....................................................................................................... 83

3-2-5-7 Walled Garden ....................................................................................................... 84

3-2-5-8 DDNS ...................................................................................................................... 86

3-2-5-9 Wireless ................................................................................................................. 88

3-2-5-10 USB ...................................................................................................................... 91

3-2-5-11 Registration ......................................................................................................... 91

3-3 System Status ....................................................................................... 92

3-3-1 System .......................................................................................... 92

3-3-2 Account List .................................................................................. 94

3-3-3 Account Log .................................................................................. 95

UAG50 User’s Guide

3-3-4 Current User ................................................................................. 95

3-3-5 DHCP Clients ................................................................................ 96

3-3-6 Session List ................................................................................... 96

3-4 System Tools ........................................................................................ 98

3-4-1 Configuration ............................................................................... 98

3-4-2 Firmware Upgrade ....................................................................... 99

3-4-3 Boot Code ................................................................................... 101

3-4-4 Controller Board Firmware ........................................................ 101

3-4-5 System Account .......................................................................... 102

3-4-6 SSL Certificate ............................................................................ 106

3-4-7 Ping Command ........................................................................... 107

3-4-8 Restart ........................................................................................ 107

3-4-9 Logout ........................................................................................ 107

4. QR Code Service ................................................................................................. 108

4-1 QR code setting .................................................................................. 108

4-2 Additional information for QR code use ............................................ 109

4-3 Use QR code to access the Internet ................................................... 110

Appendix A Signal Connection Arrangements ........................................................... 113

Appendix B Legal Information ................................................................................... 114

UAG50 User’s Guide

1. Introduction

The UAG50 is a compact intelligent gateway. It provides Plug’ Play Internet access,

advanced security and network management.

The UAG50 is designed for service providers, system integrator or hotspot venue

operator without backend-RADIUS-Server to have integrated solution for rapid

deployment, which can start hotspot service quickly and easily and enhance service

performance.

The UAG50 is an ideal solution for hotel lobbies, coffee bars, airport lounges,

conference facilities and other sites that commonly host business travelers, and

offers instant high-speed Internet connections. With its IP Plug and Play technology,

it accepts any client configuration login, when client open browser the UAG50

immediately recognizes new end-user and redirects their browser to customized

Web pages. There’s no need for end-user to change any of their default network

(Static IP), e-mail (SMTP Server behind firewall), or browser settings (HTTP Proxy) or

load any special software to access hotspot service. It’s completely Plug’ Play with

any browser.

The UAG50 provides QR code service. You can install any QR code APP to your

mobile device, and then scan QR code on the ticket to get access of the Internet! You

could save the time to key in the account and the password.

UAG50 User’s Guide

1-1 Package Contents

Please inspect your package. The following items should be included:

UAG50

 One UAG50  One Thermal papers (50 meter)  One Power Adapter (12V DC 1.5A)  One Ethernet Cable (1.5 meter)  One Quick Installation Guide  Two Detachable Antennas (2dBi *2: Dipole,A8-A003-00110 or 5dBi*2: Dipole,A8-A003-00071)  One Micro USB to RJ-45 converter

If any of the above items are damaged or missing, please contact your dealer

immediately.

1-2 Features

 Wireless data rates up to 300 Mbps  Supports up to 50 simultaneous Users  IP Plug and Play (iPnP)  Comprehensive security

64/128-bit WEP encryption

WPA encryption

WPA2 Encryption

IP/URL filtering

 Intelligent Management  Built-in AAA (Authentication/Accounting/Authorization) and Billing

mechanism

 Internet access via QR code scanning

Note: The "iPnP" Function only can be used with TCP/IP-based Network.

UAG50 User’s Guide

1-3 Precautions

 Never remove or open the cover. You may suffer serious injury if you touch

these parts.

 Never install the system in the wet locations.  Use only the original fitting AC power adapter otherwise there is a danger of

severe electrical shock.

 Avoid exposing the UAG50 to direct sunlight or another heat source.  Choose a well-ventilated area to position your UAG50.

1-4 Outlook

Figure 1-4-1 UAG50

UAG50 User’s Guide

Figure 1-4-2 Front Panel

1. Paper roll housing

2. Printer Cover

3. Tear Bar, for paper cutting

4. Button A

5. Button B

6. Button C

7. Push Button, for printer cover opening

8. Reset Button

9. DC power supply connector

10. RJ45 port

11. Micro USB to RJ-45 LAN Port

12. WLAN LED (Green)

13. WAN LED(Yellow)

14. SMA connector

15. SMA connector

 WLAN LED:

Off: The wireless is not ready.

Green light: The UAG50 has established a valid wireless connection.

Figure 1-4-3 Rear Panel

Green Blinking: The wireless connection is active.

 WAN LED:

UAG50 User’s Guide

1 2

Off: A port has not established any network connection.

Yellow light: A port has established a valid 10/100 Mbps network

connection.

Yellow Blinking: 10/100 Mbps traffic is traversing the port.

 Reset Button: The UAG50 has a reset button at the rear panel of the device.

Use this function to reset the system back to factory defaults.

 Power Jack: Used to connect the external power supply with the UAG50.

1-4-1 Printing a test page

After you have installed your printer, you should print a test page to make sure the

printer is functioning properly. To do this act as follows:

1. Turn the printer off.

2. Hold down the button A for approximately five seconds, and then turn the

printer on.

3. The printer will print a test page.

1-4-2 How to load paper rolls

Please follow the steps to correctly load paper rolls.

UAG50 User’s Guide

Figure 1-4-4 Paper rolls loading

1-5 Technical Specifications

1-5-1 Hardware Specifications

Network Specification

 IEEE802.3 10BaseT Ethernet  IEEE802.3u 100BaseTX Fast Ethernet  IEEE802.11b/g/n Wireless LAN  Wi-Fi Compatible

Connectors

 One WAN Port (10BaseT/100BaseTX Auto cross-over)  One Micro USB connector

Encryption

 WEP (Wired Equivalent Privacy) 64/128-bit RC4  WPA (Wi-Fi Protected Access)  WPA2 (Wi-Fi Protected Access)

External Antenna Type

 Dual 2.4GHz detachable diversity antenna with reverse SMA

LED Indicators

 One WAN 10/100M Link/Activity LED  One Wireless Link/Activity LED

Power Requirement

 External Power Adapter

UAG50 User’s Guide

− Input: 100-240 VAC, 50/60 Hz

− Output: 12V, 1.5A

Environment Conditions

 Operating Temperature: 0 to 50°C  Storage Temperature: -10 to 60°C  Operating Humidity: 20~80% non-condensing  Storage Humidity: 20% to 95% non-condensing

Certifications

 CE, FCC, C-tick, NCC, BSMI

Dimension

 Size: 109×155×90 (W×D×H )mm  Weight: About 340g (Net)

Printer Tray

 Push button: push to open printer cover  Tear bar: cuts receipt paper  Button A: flashing when printer cover is opened  Paper roll housing: put paper roll here

Paper Roll and Printing

 Paper width: 58 (+0/-1)mm  Paper length: 50M (max.)  Paper thickness: 65 um  Paper roll outside diameter: 63 (+2/-2) mm  Paper roll inside diameter: 12 (+0.5/-0) mm  Paper Detection: Photo interrupter  Printing width: 48 mm  Printing Method: Direct thermal  Printing Speed: 25.4 mm/ sec  Dot resolution (dots/ mm): 8 (203 dpi)  Thermal head service life: 108 pulses or 50Km

1-5-2 Software Specifications

Networking

 IEEE802.3 10BaseT Ethernet

UAG50 User’s Guide

 IEEE802.3u 100BaseTX Fast Ethernet  IEEE802.11b Wireless LAN  IEEE802.11g Wireless LAN  IEEE802.11n Wireless LAN  Supports 50 Simultaneous Users  IP Plug and Play (iPnP)  HTTP Proxy Support  WEP64/128bit  WPA-PSK (TKIP)  WPA2-PSK(AES)  WPA/WPA2 Mix mode  SMTP Server Redirection  DHCP Server(RFC 2131)  DHCP Relay(RFC 1542)  Static IP WAN Client  DHCP WAN Client  PPPoE WAN Client(RFC 2516)  PPTP WAN Client  NAT(RFC 1631)  IP Routing  NTP (Network Time Protocol) Support  Local Account: 256  Max Session Number: up to 16384

Marketing Cooperation

 Advertisement URL link  Walled garden  Customize login pages  Portal Page

User Accounting and Authentication

 Built-in Authentication  Web-based Authentication  RADIUS AAA Support (RFC 2865, 2866)  Secondary RADIUS  User Authentication and Accounting  Logout Window Timer Control

UAG50 User’s Guide

Security and Firewall

 Layer 2 Isolation Security  SSL User Login page/ Configuration Page  SSL Administration  VPN Pass through (IPSec/PPTP)  Customize SSL Certificate  Pass Through IP/MAC/URL Address  Restricted Destination Filtering IP/URL  VPN (IPSec/PPTP) Pass through  PPTP VPN Client  WEP  WPA  WPA2  WPA/WPA2 Mix mode

Management

 Web-based Management Tool  Firmware Upgrade via HTTP/TFTP  Wizard setup for step-by-step Configuration  Backup/Restore/Factory Default Setting  Remote Authorized Management  Real-time Session List  Syslog (System/Subscriber/LAN device)  E-mail logs  SNMP v1/v2 (MIB II)  System Information Table  Status Report (Daily/Monthly/System/Network)  SSL certificate upload

UAG50 User’s Guide

2. Installation

2-1 Connecting the Antennas

The UAG50 provides two antenna connectors on the rear of the unit.

2-2 Installation Requirements

Before installing the UAG50, make sure your network meets the following

requirements.

System Requirements

The UAG50 requires one of the following types of software:

 Windows 98 Second Edition/NT/2000/XP/Vista  Red Hat Linux 7.3 or later version  MAC OS X 10.2.4 or later version  Any TCP/IP-enabled systems like Mac OS and UNIX (TCP/IP protocol

installed)

 Standard phone line for xDSL modem Or Coaxial cable for Cable modem  Web Browser Software (IE 8.0 or later version, Chrome 14.0 or later version,

Firefox 14.0,15.0,16.0, or 17.0, Safari 4.0 or 5.0)

 One computer with an installed 10Mbps, 100Mbps or 10/100Mbps Ethernet

card

 UTP network Cable with a RJ-45 connection (Package contents)

Note: Prepare twisted-pair cables with RJ-45 plugs. Use Cat.5 cable for all

connections. Make sure each cable not exceed 328 feet (Approximately 100 meters).

ISP Requirements

Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP, be sure to get the IP

from your ISP. For dynamic IP, which is mostly used, the PC will get the IP

automatically whenever it hooks up on the modem.

UAG50 User’s Guide

Dynamic IP

 Dynamic IP Setting

Fixed IP

 Your fixed IP address for the UAG50  Your subnet mask for the UAG50  Your default gateway IP address  Your DNS IP address

PPPoE

 Your user name and password from your ISP

PPTP

 PPTP Server IP Address from your ISP  PPTP Local IP address from your ISP.  PPTP Local IP subnet mask from your ISP.  Your user name from your ISP  Your password from your ISP  Your PC Requirements

The Static IP settings for the PC

 Your PC’s fixed IP address  Your PC’s subnet mask  Your PC’s default gateway IP address  Your PC’s primary DNS IP address

Note:

1. The gateway’s default IP address setting is “172.16.0.1”.

2. The gateway’s default subnet mask setting is “255.255.255.0”.

The Dynamic IP settings for the PC

We recommend that you leave your IP settings as automatically assigned. By default,

the UAG50 is a DHCP server, and it will give your PC the necessary IP settings.

UAG50 User’s Guide

2-3 Getting Start

UAG50 Connection

1. Connect the DC power adapter to the UAG50 and plug it into a power socket.

2. Connect UAG50 and xDSL modem with an Ethernet Cable.

Figure 2-3-1 UAG50 Connection

UAG50 User’s Guide

Configure TCP/IP of your computer

For Windows user,

1. Click Start > Control Panel, click Switch to Classic View and double click on

Network Connections.

2. Right click on the Local Area Connection and click Properties.

3. Double click Internet Protocol (TCP/IP).

4. Choose Obtain an IP address automatically.

5. Click OK to close the Internet Protocol (TCP/IP) Properties and click OK again to

close the Local Area Connection.

Figure 2-3-2 TCP/IP Setting

UAG50 User’s Guide

3. Configuring the UAG50

3-1 Setting Wizard

Step 1: The UAG50’s default ESSID (wireless network name) is “ZyXEL01”. Please

search and connect to the wireless network.

Step 2: Start your browser, and then enter the factory default IP address 172.16.0.1

in your browser’s location box. Press Enter.

Figure 3-1-1 Web Browser Location Field (Factory Default)

Step 3: The UAG50 configuration tools menu will appear. In the Username and

Password field, type the factory default user name admin and password 1234 and

click Login. If you are first time setting the system, the wizard setup screen will

appear. You will be guided, step-by-step, through a basic setup procedure.

Figure 3-1-2 Configuration Tools Menu

UAG50 User’s Guide

Figure 3-1-3 Wizard Setup Screen

UAG50 User’s Guide

Figure 3-1-4 System Quick View

UAG50 User’s Guide

Step 4: Internet Connection Setting

Select the appropriate Internet connection type to connect to your ISP.

Figure 3-1-5 Internet Connection Setting Screen

DHCP Client

The device can work as a DHCP client. This allows the device to obtain the IP address

and other TCP/IP settings from your ISP. If your xDSL/Cable comes with this feature,

please enable Use DHCP Client.

Figure 3-1-6 Internet Connection Setting Screen

UAG50 User’s Guide

Static IP Setting

If Static IP Setting is selected, then this screen will appear. Enter the IP address

information provided by your ISP.

Figure 3-1-7 Internet Connection Setting Screen—Static IP Setting

Item Default Description

IP Address Subnet Mask Gateway IP Address Primary DNS Server

Secondary DNS Server

0.0.0.0

Empty

Enter the IP address provided by your ISP. Enter the subnet mask for the IP address. Enter the Gateway IP Address provided by your ISP. Enter the primary DNS server IP address for the xDSL/Cable connection (provided by your ISP). Enter the secondary DNS server IP address for the xDSL/Cable connection (provided by your ISP). If the primary DNS Server IP were not available, meanwhile, Secondary DNS Server IP would start in the same time.

PPPoE (Point-to-Point Protocol over Ethernet)

If “PPPoE” is selected, then this screen will appear. Enter the username, password

and other major fields.

UAG50 User’s Guide

Figure 3-1-8 Internet Connection Setting Screen—PPPoE Setting

Item Default Description

Username Empty Enter the user name provided by your ISP. The user name can consist of up

to 80 alphanumeric characters and is case sensitive.

Password Empty

PPP MTU Setting 1492

TCP MSS Setting 1452 MSS (Maximum Segment Size) specifies maximum segment size.

Service Name Empty

Connect on Demand and Max Idle Time

Connect on Demand

Max Idle Time

Enable

10 Minutes

Enter the user password provided by your ISP. The password can consist of up to 80 alphanumeric characters and is case sensitive. MTU (Maximum Transfer Unit) specifies maximum transmission unit size.

Enter the service name provided by your ISP. The service name can consist of up to 64 alphanumeric characters and is case sensitive.

You can configure your UAG50 to cut your connection with your ISP after a specified period of time (Max Idle Time). If you have been disconnected due to inactivity, Connect on Demand enables your UAG50 to automatically re-establish your connection as soon as you attempt to access the Internet again. If you wish to activate Connect on Demand, click the radio button. If you want your Internet connection to remain, click the radio button of keep

Keep alive and Redial Period

Keep alive Disable

Redial Period

30 Seconds

alive. The Max Idle Time maximum value is 65535 minutes.

This option keeps your PPPoE enabled Internet access connected indefinitely, even when it sits idle. The Redial Period maximum value is 65535 seconds.

UAG50 User’s Guide

PPTP Client (Point-to-Point Tunneling Protocol)

If PPTP Setting is selected, then this screen will appear. Please enter the IP address,

Username and Password provided by your ISP.

Figure 3-1-9 Internet Connection Setting Screen—PPPoE Setting

Item Default Description

Username Empty Enter the user name provided by your ISP. The user name can consist of up

to 80 alphanumeric characters and is case sensitive.

Password Empty Enter the user password provided by your ISP. The password can consist of

up to 80 alphanumeric characters and is case sensitive. PPP MTU Setting 1492 MTU (Maximum Transfer Unit) specifies maximum transmission unit size. TCP MSS Setting 1452 MSS (Maximum Segment Size) specifies maximum segment size. Service Name Empty Enter the service name provided by your ISP. The service name can consist

of up to 64 alphanumeric characters and is case sensitive. Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your UAG50 to cut your connection with your ISP after a Max Idle Time 10

Minutes

specified period of time (Max Idle

Time). If you have been disconnected due to inactivity, Connect on Demand

enables your UAG50 to automatically re-establish your connection as soon

Keep alive and Redial Period

as you attempt to access the Internet again. If you wish to activate Connect

on Demand, click the radio button. If you want your Internet connection to

remain, click the radio button of keep alive. The Max Idle Time maximum

value is 65535 minutes.

UAG50 User’s Guide

Keep alive Disable This option keeps your PPPoE enabled Internet access connected Redial Period 30

Seconds

indefinitely, even when it sits idle. The Redial Period maximum value is

65535 seconds.

Step 5: Wireless Setting

This page allows you to choose Country, Channel ID and 802.11 Mode for wireless

connection.

Figure 3-1-10 Wireless Setting Screen

Item Default Description

Country ETSI Enter the Country for wireless connection. Channel 6 Enter the channel ID for wireless connection.

802.11 Mode 802. 11n + 802.11g + 802.11b Enter the 80 2.11 Mode for wireless connection.

Step 6: Authentication Setting

This page allows you to choose whether the users need to be authenticated before

the Internet access. If users need the account and password to get access of Wi-Fi,

please choose Yes.

UAG50 User’s Guide

Figure 3-1-11 Authentication Service Setting Screen

Step 7: Billing Profile Setting

This page allows you to set your service and price plan. If you would like to provide “FREE” Wi-Fi for users, please activate “No Billing Mode” the price and the tax

won’t be showed on the ticket. The billing type could be set by time based or by

volume based.

Time Base Profile

Figure 3-1-12 Billing Profile Setting

UAG50 User’s Guide

Item Default Description

No Billing Mode Disabled

Currency USD The administrator can decide the currency printed out on the ticket. Service and Price Plan Time to Finish Choose your service and price plan. Time Base Profile 01/02/03

You could set the profile name, usage time and charge here. You could set 3 different profiles in this step.

If you would like to provide FREE Wi-Fi for users, please activate“No Billing Mode”the price and the tax won’t be showed on the ticket.

Volume Based Profile

Figure 3-1-13 Billing Profile Setting – Volume base

Item Default Description

Volume Base Profile 01/02/03

You could set the profile name, volume and charge here. You could set 3 different profiles in this step.

Step 8: Accounting Setting

Following the Billing Profile Setting, the page allows to set the billing profiles for each

button of the printer.

Figure 3-1-14 Accounting Setting

UAG50 User’s Guide

Item Default Description

Setting Button A/Button B/Button C You could choose the billing profile via the dropdown li st for each button on the

printer. Printout Numbers of copies to print 1 The numbers of the same printed tickets. You can reserve the

copies.

Customize printout ticket You can customize the printout text for the ticket. If you want to

know more, please refer to 3-2-5-4 Customization / Account Printout.

UAG50 User’s Guide

Step 9: System Setting

System Setting: The UAG50 allows changing the administrator’s Username and

Password, and system time setting.

Figure 3-1-15 System Setting Screen

Item Default Description

Username admin Enter the user name. The user name can consist of up to 80

alphanumeric characters and is case sensitive.

Password admin Enter the user password. The password can consist of up to 80

alphanumeric characters and is case sensitive. Time Zone GMT Enter the Time Zone for the system. Manual Setting YYYY/MM/DD

NTP Setting Secure Administrator IP Address

HH:MM:SS

All This function allows remote user to management the device. You can

Click Manual Setting to set the system date and time.

Click Update button to correct the system date and time.

specify one or any IP addresses for remote control the system.

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