ZyXEL Communications SMG-700 User Manual
STB-1001S2
IP Set-Top Box
User’s Guide
Version 1.0
4/2009
Edition 2
DEFAULT LOGIN
Password 123456
www.zyxel.com
About This User's Guide
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the STB using the menu system.
You should have at least a basic knowledge of TCP/IP networking concepts and topology.
Related Documentation
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
information on setting up your network and configuring for Internet access.
• Supporting Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
certifications.
for additional support documentation and product
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or suggestions for
improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in
which you bought the device. See http://www.zyxel.com/web/contact_us.php for contact
information. Please have the following information ready when you contact an office.
Product model and serial number.
Warranty Information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
STB-1001S2 User’s Guide
3
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
1 Warnings tell you about things that could harm you or your STB.
" Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The STB-1001S2 may be referred to as the “STB”, the “device”, the “system” or the
“product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER]
means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key.
“Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example,
Maintenance > Log > Log Setting means you first click Maintenance in the navigation
panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For
example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000”
or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
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STB-1001S2 User’s Guide
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The STB icon is not an exact
representation of your STB.
STB Computer Notebook computer
Server DSLAM Firewall
Telephone Switch Router
STB-1001S2 User’s Guide
5
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
• If the power adaptor or cord is damaged, remove it from the device and the power source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
• Do not use the device outside, and make sure all the connections are indoors. There is a
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
• If you wall-mount your device, make sure that no electrical lines, gas or water pipes will
Safety Warnings
pool.
of electric shock from lightning.
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
supply voltage (for example, 110V AC in North America or 230V AC in Europe).
product where anyone can walk on the power adaptor or cord.
electrocution.
new one.
remote risk of electric shock from lightning.
device.
be damaged.
6
This product is recyclable. Dispose of it properly.
STB-1001S2 User’s Guide
Contents Overview
Contents Overview
Using the STB ........................................................................................................................15
Introducing the STB ...................................................................................................................17
The Menu System .....................................................................................................................21
Troubleshooting ..................................................... .................................................................... 31
Product Specifications ............................................................................................................... 35
Appendices and Index ...........................................................................................................39
STB-1001S2 User’s Guide
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Contents Overview
8
STB-1001S2 User’s Guide
Table of Contents
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................4
Safety Warnings ........................................................................................................................6
Contents Overview ...................................................................................................................7
Table of Contents......................................................................................................................9
List of Figures.........................................................................................................................11
List of Tables...........................................................................................................................13
Part I: Using the STB ............................................................................. 15
Chapter 1
Introducing the STB................................................................................................................17
1.1 Overview ............. .......................................................... ... .... ... ... .......................................... 17
1.2 LEDs ............................................................................................. ... .................................... 18
1.3 Rear Panel Connections ...................................................................................................... 18
1.4 Resetting the STB ........................................ ... ... .......................................................... ....... 19
Chapter 2
The Menu System ...................................................................................................................21
2.1 Navigating the Menus ......................................... .... ... ... ... .... ... ... ... ... .... ... ... ... .......................21
2.2 The Basic Setup Menus ..... ... .... ... ... ... ... .... ... ... ... .... .............................................................21
2.2.1 Accessing and Exiting the Basic Setup Menus ................... ....................................... 21
2.2.2 Video Setup Menu ...................................................................................................... 22
2.2.3 Audio Setup Menu ...................................................................................................... 23
2.2.4 System Setup Menu ................................................................................................... 24
2.2.5 Language Setup Menu ............................................................................................... 24
2.2.6 The Factory Default Menu ...................... ... .... ... .......................................................... 25
2.3 The Advanced Setup Menus ............................................................................................... 25
2.3.1 Accessing and Exiting the Menus .............................................................................. 25
2.3.2 The Advanced Setup: Information Menu ....... ... ... ....................................................... 26
2.3.3 The Advanced Setup: Network Menu ........................................................................ 27
2.3.4 The Advanced Setup: Firmware Upgrade Menu ........................................................ 29
STB-1001S2 User’s Guide
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Table of Contents
Chapter 3
Troubleshooting......................................................................................................................31
3.1 Power, Hardware Connections, and LEDs .......................................................................... 31
3.2 STB Access and Login ........................................................................................................32
3.3 Internet Access ................................... ... .... ... ... .......................................................... .......... 33
Chapter 4
Product Specifications...........................................................................................................35
4.1 General STB Specifications ... .... ... ... ... ... .... ... .......................................................... ... ... .... ...35
4.2 Power Adaptor Specifications .......... ... ... .... ............................................................. ... ..........37
Part II: Appendices and Index............................................................... 39
Appendix A Setting up Your Computer’s IP Address..............................................................41
Appendix B IP Addresses and Subnetting .............................................................................63
Appendix C Legal Information................................................................................................73
Index.........................................................................................................................................77
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STB-1001S2 User’s Guide
List of Figures
List of Figures
Figure 1 Application overview ................................................................................................................. 17
Figure 2 LEDs ......................................................................................................................................... 18
Figure 3 Rear Panel Connections ..........................................................................................................19
Figure 4 The Home Menu ....................................................................................................................... 22
Figure 5 The Video Setup Menu ............................................................................................................. 22
Figure 6 The Audio Setup Menu ............................................................................................................. 23
Figure 7 The System Setup Menu ............................ ................................................. ............................. 24
Figure 8 The Language Setup Menu ...................................................................................................... 25
Figure 9 The Factory Default Menu .............................. ................................................ .......................... 25
Figure 10 The Login Menu ..................................................................................................................... 26
Figure 11 The Information Menu ............................................................................................................26
Figure 12 The Network: DHCP Menu .................................................................................................... 27
Figure 13 The Network: Static IP Menu ................................................................................................. 28
Figure 14 The Network: PPPoE Menu ................................................................................................... 29
Figure 15 The Firmware Upgrade Menu ................................................................................................ 29
Figure 16 Firmware Upgrade Error ............................... ................... ................ .................... ................... 30
Figure 17 Wall-mounting Example .......................................................................................................... 38
Figure 18 Masonry Plug and M4 Tap Screw ........................................................................................... 38
Figure 19 WIndows 95/98/Me: Network: Configuration ....................................................... ... ... ... ... .... ... 42
Figure 20 Windows 95/98/Me: TCP/IP Properties: IP Address .............................................................. 43
Figure 21 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ..................... ... ... .... ...................44
Figure 22 Windows XP: Start Menu ................. ....................................................................................... 45
Figure 23 Windows XP: Control Panel ............................................... .... ... ... ... ... .... ... ... ... .......................45
Figure 24 Windows XP: Control Panel: Network Connections: Properties ............................................. 46
Figure 25 Windows XP: Local Area Connection Properties ................................................................... 46
Figure 26 Windows XP: Internet Protocol (TCP/IP) Properties .............................................................. 47
Figure 27 Windows XP: Advanced TCP/IP Properties .............. ... ... ... .... ... ... ... ... .... ... ... ... ....................... 48
Figure 28 Windows XP: Internet Protocol (TCP/IP) Properties .............................................................. 49
Figure 29 Windows Vista: Start Menu .....................................................................................................50
Figure 30 Windows Vista: Control Panel .................. .... ... ... ... .... ... ... ... .... ... ... ... ... .... ................................ 50
Figure 31 Windows Vista: Network And Internet .................................................................................... 50
Figure 32 Windows Vista: Network and Sharing Center ............................................................ ... ... .... ... 50
Figure 33 Windows Vista: Network and Sharing Center ............................................................ ... ... .... ... 51
Figure 34 Windows Vista: Local Area Connection Properties ............................ .... ... ... ... .... ... ... ... ... .... ... 51
Figure 35 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties ....................................... 52
Figure 36 Windows Vista: Advanced TCP/IP Properties .............................. .......................................... 53
Figure 37 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties ....................................... 54
Figure 38 Macintosh OS 8/9: Apple Menu .............................................................................................. 55
STB-1001S2 User’s Guide
11
List of Figures
Figure 39 Macintosh OS 8/9: TCP/IP .....................................................................................................55
Figure 40 Macintosh OS X: Apple Menu ................................................................................................56
Figure 41 Macintosh OS X: Network ......................................................................................................57
Figure 42 Red Hat 9.0: KDE: Network Configuration: Devices ............................................................. 58
Figure 43 Red Hat 9.0: KDE: Ethernet Device: General ...................................................................... 58
Figure 44 Red Hat 9.0: KDE: Network Configuration: DNS ................................................................... 59
Figure 45 Red Hat 9.0: KDE: Network Configuration: Activate ............................................................ 59
Figure 46 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 ................................................... 60
Figure 47 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... 60
Figure 48 Red Hat 9.0: DNS Settings in resolv.conf ............................................................................ 60
Figure 49 Red Hat 9.0: Restart Ethernet Card .....................................................................................60
Figure 50 Red Hat 9.0: Checking TCP/IP Properties ........................................................................... 61
Figure 51 Network Number and Host ID ...... ... ... ... ... .... .......................................................... ... .............64
Figure 52 Subnetting Example: Before Subnetting ................................................................................66
Figure 53 Subnetting Example: After Subnetting ................................................................................... 67
Figure 54 Conflicting Computer IP Addresses Example ........................................................................ 71
Figure 55 Conflicting Computer IP Addresses Example ........................................................................ 71
Figure 56 Conflicting Computer and Router IP Addresses Example .. .... ... ... ... ... .... ................................ 72
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STB-1001S2 User’s Guide
List of Tables
List of Tables
Table 1 LEDs ......................................................................................................................................... 18
Table 2 Rear Panel Connections ...........................................................................................................19
Table 3 The Video Setup Menu ............................................................................................................. 23
Table 4 The Audio Setup Menu ............................................................................................................. 24
Table 5 The System Setup Menu ..........................................................................................................24
Table 6 The Information Menu ............................................................................................................... 26
Table 7 The Network: DHCP Menu .......................................................................................................27
Table 8 The Network: Static IP Menu .................................................................................................... 28
Table 9 The Network: PPPoE Menu ......................................................................................................29
Table 10 Hardware Specifications ......................................................................................................... 35
Table 11 Firmware Specifications ...................................... ... .... ... ... ... .... ... ... ... ....................................... 36
Table 12 Standards Supported ..............................................................................................................36
Table 13 Power Adaptor Specifications ................................................................................................. 37
Table 14 IP Address Network Number and Host ID Example ............................................ ... ... ... ... .... ... 64
Table 15 Subnet Masks ......................................................................................................................... 65
Table 16 Maximum Host Numbers ................................. ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ..........65
Table 17 Alternative Subnet Mask Notation ........................................................................................... 65
Table 18 Subnet 1 ..................................................................................................................................67
Table 19 Subnet 2 ..................................................................................................................................68
Table 20 Subnet 3 ..................................................................................................................................68
Table 21 Subnet 4 ..................................................................................................................................68
Table 22 Eight Subnets ................................................................ ... ....................................................... 68
Table 23 24-bit Network Number Subnet Planning ......... ... ............................................................. .... ...69
Table 24 16-bit Network Number Subnet Planning ......... ... ............................................................. .... ...69
STB-1001S2 User’s Guide
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List of Tables
14
STB-1001S2 User’s Guide
PART I
Using the STB
Introducing the STB (17)
The Menu System (21)
Troubleshooting (31)
Product Specifications (35)
15
16
CHAPTER 1
Introducing the STB
This chapter introduces the main applications and features of the STB. It also introduces the
ways in which you can manage the STB.
1.1 Overview
Your STB is an IP Set-Top Box. Use it to watch Internet Television (IPTV) and Video on
Demand (VOD) on your television. Connect the STB to your regular Internet access device (a
broadband modem or router , for ex ample). Operate the STB using the supplied remote control.
The following figure shows your STB (A) connected to your Internet access device (B)
supplying content from the service provider on the Internet to your TV (C), operated by the
remote control (D).
Figure 1 Application overview
A
D
INTERNET
B
STB
C
STB-1001S2 User’s Guide
17
Chapter 1 Introducing the STB
1.2 LEDs
This section describes the LEDs (lights) on the front of the STB.
Figure 2 LEDs
Table 1 LEDs
LED STATUS DESCRIPTION
POWER On Blinking The STB is starting up, or is in standby mode.
Green The STB is on and ready to use.
Off The STB is not receiving power, or has malfunctioned.
LAN On Green The STB has an Ethernet conn ection to the network on
Blinking Green The STB has an Ethernet connection to the network on
Off The STB has no network connection on the LAN port.
REMOTE Blinking Green The Infra-red receiver on the front of the STB is
Off The Infra-red receiver on the front of the STB is not
1.3 Rear Panel Connections
This section describes the rear of the STB.
the LAN port.
the LAN port, and is transmitting or receiving data.
receiving signals from the remote control.
receiving signals from the remote control.
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STB-1001S2 User’s Guide
Chapter 1 Introducing the STB
Figure 3 Rear Panel Connections
Table 2 Rear Panel Connections
LABEL DESCRIPTION
ON/OFF Use this switch to turn the STB on or off.
POWER Connect this port to a suitable power supply using the provided adaptor.
USB Use this port to connect to a USB mouse or keyboard (not supplied).
Note: The output power from your USB mouse or keyboard must
not exceed 200 mA. You should check this from the power
rating label or User’s Guide of the mouse or keyboard in
advance.
LAN Use this Ethernet port to connect the STB to your Internet access device or
network.
S/PDIF Use this port to connect the STB to an S/PDIF (Sony / Philips Digital Interface
Format) audio device.
CVBS Use this composite video RCA connector to connect the STB to your TV’s
L, R Use these to connect the STB to your audio device’s analog audio inputs.
analog video input (usually colored yellow).
The composite video connector does not carry audio. You must also connect
your TV to one of the STB’s audio connectors.
L: The white RCA connector carries the stereo audio signal (left channel).
R: The red RCA connector carries the stereo audio signal (right channel).
1.4 Resetting the STB
T o reset the STB to its factory defaults, use the System Setup menu (see Section 2.2.4 on page
24).
STB-1001S2 User’s Guide
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Chapter 1 Introducing the STB
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STB-1001S2 User’s Guide
CHAPTER 2
The Menu System
This chapter discusses the STB’s menus. These menus are displayed on the screen of the
television connected to the STB, and operated using the STB’s remote control.
• Use the Basic Setup menus to make basic changes to the STB’s configuration (such as
activating Daylight Saving Time or selecting the video mode).
• Use the Advanced Setup menus to make advanced changes to the STB’s configuration
(such as setting the STB’s homepage or changing its IP address).
2.1 Navigating the Menus
• Each menu has two columns. On the left, you can select the setup menu you want to see,
and on the right you can change the menu’s settings.
• Use the and navigator keys on the remote control to move between the two columns.
• Use the and navigator keys on the remote control to highlight the menu or setting you
want.
• The currently-highlighted item is colored orange.
• Use the OK key on the remote control to select the highlighted object.
• When you go to a new menu, the top item in the right-hand column is automatically
highlighted. To move to the left-hand column, press the key.
• Highlight and select the Save button in each menu to store the changes you configure.
2.2 The Basic Setup Menus
Use the Basic Setup menus to configure how the STB shows media, to turn Daylight Saving
Time on or off, or to reset the STB. Use the remote control to navigate the menu system.
2.2.1 Accessing and Exiting the Basic Setup Menus
Take the following steps to access the Basic Setup menus.
1 Make sure the network is connected.
If you are not sure whether the network is connected or not, press the HOME key on the
remote control. If the Home menu displays normally, the STB is properly connected.
STB-1001S2 User’s Guide
21
Chapter 2 The Menu System
Figure 4 The Home Menu
2 Press the MENU key on the remote control. The Video Setup menu displays (see
Section 2.2.2 on page 22).
To leave the basic setup menus, press the HOME key on the remote control at any time. The
Home menu displays.
" Changes do not take effect until you save them. Each menu has a Save
button.
2.2.2 Video Setup Menu
Use the Video Se tup menu to change the STB’s display type.
Figure 5 The Video Setup Menu
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STB-1001S2 User’s Guide
Chapter 2 The Menu System
" Do not change the Mode in this menu! If you do so, the picture on your TV
may not display correctly. NTSC is supported in North American televisions,
and PAL is supported in European televisions.
The following table describes the labels in this menu.
Table 3 The Video Setup Menu
LABEL DESCRIPTION
Mode COMPOSITE-NTSC Select this if your TV supports NTSC (Common in
COMPOSITE-PAL Select this if your TV supports PAL (common in
Output
Aspect
Save Select this to store your changes. You may need to
None Select this to display images without changing their
Pan and scan Select this to watch TV or video with a 4:3 aspect ratio
LetterBox Select this to watch TV or video with a 16:9 aspect
North and Central America and Japan).
Europe and most of the world).
shape.
(traditional television).
ratio (widescreen).
reboot your STB (use the ON/OFF hardware switch)
before the new settings are used.
2.2.3 Audio Setup Menu
Use the Audio menu to change the STB’s digital audio output type (analog audio output is
unaffected).
Figure 6 The Audio Setup Menu
STB-1001S2 User’s Guide
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Chapter 2 The Menu System
The following table describes the labels in this screen.
Table 4 The Audio Setup Menu
LABEL DESCRIPTION
PCM Select this to use PCM (Pulse Code Modulation) audio
compression. Select this only if your TV or audio eq u i pm ent
(connected to the STB’s S/PDIF connector) also supports PCM.
AC3/AAC Select this to use AC-3 (Dolby Digital) or AAC (Advanced Audio
Coding) audio compression. Select this only if your TV or audio
equipment (connected to the STB’s S/PDIF connector) also
supports AC-3 or AAC compression.
Save Select this to store your changes. You may need to reboot your
STB (use the ON/OFF hardware switch) before the new settings
are used.
2.2.4 System Setup Menu
Use the System Setup menu to check the STB’s date and time settings, change the time zone,
and activate or deactivate Daylight Saving Time.
Figure 7 The System Setup Menu
The following table describes the labels in this menu.
Table 5 The System Setup Menu
LABEL DESCRIPTION
Date This is the current date. This comes from an external time server.
Time This is the current time. This comes from an external time server.
Time Zone Select your time zone from the list. In the list, 0 is GMT (Greenwich
Mean Time) so, for example, 8 is GMT plus eight hours.
Daylight Saving Time Select this when Daylight Saving Time is in effect.
Save Select this to store your configuration changes.
2.2.5 Language Setup Menu
Use this menu to select the STB’s operating language. At the time of writing, only English is
supported.
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STB-1001S2 User’s Guide
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