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ZyXEL Communications
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Prestige 314 PLUS
User Manual
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ZyXEL Communications Prestige 314 PLUS User Manual

Prestige 314 PLUS
Broadband Sharing Gateway
with 4-Port Switch
User’s Guide
Version 3.60
October 2002

Copyright

Copyright © 2002 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc.
Other trademarks mentioned in this publication are used for identification purposes only and may be
properties of their respective owners.
ii Copyright
Federal Communications Commission (FCC)
Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
FCC Statement iii

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective operation and safety requirements. The Industry Canada label
does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may
be extended by means of a certified connector assembly. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.
iv Information For Canadian Users
Declaration of Conformity
We, the Manufacturer/Importer,
ZyXEL Communications Corp.
No. 6, Innovation Rd. II,
Science-Based Industrial Park,
Hsinchu, Taiwan, 300 R.O.C
declare that the product
Prestige 314 PLUS
is in conformity with:
STANDARD STANDARD ITEM VERSION
EN 55022 Radio disturbance characteristics – Limits and method of
measurement.
EN 61000-3-2 Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”.
EN 61000-3-3 Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”.
EN 61000-4-2 Electrostatic discharge immunity test – Basic EMC Publication 1995
EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity test 1996
EN 61000-4-4 Electrical fast transient / burst immunity test - Basic EMC
Publication
EN 61000-4-5 Surge immunity test 1995
EN 61000-4-6 Immunity to conducted disturbances, induced by radio-frequency
fields
EN 61000-4-8 1993
EN61000-4-11 Voltage dips, short interruptions and voltage variations immunity
tests
1998
1995
1995
1995
1996
1994
Declaration of Conformity v

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for
either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally
equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be
insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty
will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage
Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country
to country.
Online Registration
Don’t forget to register your ZyXEL product (fast, easy online registration at www.zyxel.com
product updates and information.
vi Warranty
) for free future

Customer Support

Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 –System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
WORLDWIDE
AMERICA
GERMANY
Support@zyxel.com.tw
Support@europe.zyxel.com
Sales@zyxel.com.tw
Support@zyxel.com +1-714-632-0882
Sales@zyxel.com
Support@zyxel.dk +45-3955-0700 www.zyxel.dk SCANDINAVIA
Sales@zyxel.dk
Support@zyxel.de +49-2405-6909-0 www.zyxel.de
Sales@zyxel.de +49-2405-6909-99
Sales@zyxel.com.my
E-MAIL
SUPPORT/SALES
+886-3-578-2439 ftp.europe.zyxel.com
+1-714-632-0858 ftp.zyxel.com
+45-3955-0707 ftp.zyxel.dk
+603-795-34-407
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
www.zyxel.com NORTH
800-255-4101
ZyXEL Communications Corp., 6 Innovation Road II, Science­Based Industrial Park, Hsinchu, 300, Taiwan
ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A.
ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark
ZyXEL Deutschland GmbH. Adenauerstr. 20/A4 D-52146 Wuerselen, Germany
Customer Support vii
Table of Contents
Copyright.................................................................................................................................................... ii
Federal Communications Commission (FCC) Interference Statement...................................................... iii
Information for Canadian Users ................................................................................................................ iv
ZyXEL Limited Warranty.......................................................................................................................... vi
Customer Support..................................................................................................................................... vii
List of Figures .......................................................................................................................................... xii
List of Diagrams...................................................................................................................................... xvi
List of Charts........................................................................................................................................... xvi
List of Tables .......................................................................................................................................... xvii
Preface ................................................................................................................................................. xix
Chapter 1 Getting to Know Your Prestige 314 PLUS ............................................................................ 1-1
1.1 The Prestige Broadband Sharing Gateway With 4-Port Switch................................................... 1-1
1.2 Features of the Prestige 314 PLUS .............................................................................................. 1-1
1.3 Broadband Internet Access via Cable or DSL Modem ................................................................ 1-4
1.4 Internet Access Configuration Checklist...................................................................................... 1-4
Chapter 2 Hardware Installation & Initial Setup................................................................................... 2-1
2.1 Front Panel LEDs......................................................................................................................... 2-1
2.2 Prestige Rear Panel and Connections........................................................................................... 2-2
2.3 Connecting Your Prestige............................................................................................................. 2-3
2.4 Additional Installation Requirements ..........................................................................................2-4
2.5 Turning on Your Prestige ............................................................................................................. 2-5
2.6 Navigating the SMT Interface...................................................................................................... 2-6
2.7 Changing the System Password ................................................................................................... 2-8
2.8 General Setup............................................................................................................................... 2-9
2.9 WAN Setup ................................................................................................................................2-14
2.10 LAN Setup................................................................................................................................. 2-15
Chapter 3 Internet Access......................................................................................................................... 3-1
3.1 TCP/IP and DHCP for LAN.........................................................................................................3-1
3.2 TCP/IP and DHCP Ethernet Setup............................................................................................... 3-6
viii Table of Contents
3.3 Internet Access Setup .................................................................................................................3-10
3.4 Internet Test Setup......................................................................................................................3-14
3.5 Basic Setup Complete ................................................................................................................3-15
Chapter 4 Network Address Translation (NAT).....................................................................................4-1
4.1 Introduction ..................................................................................................................................4-1
4.2 Using NAT ...................................................................................................................................4-6
4.3 NAT Setup .................................................................................................................................... 4-8
4.4 General NAT Examples.............................................................................................................. 4-18
Chapter 5 Remote Node Setup..................................................................................................................5-1
5.1 Remote Node Profile....................................................................................................................5-1
5.2 Editing TCP/IP Options (with Ethernet Encapsulation) ............................................................... 5-7
5.3 Remote Node Filter .................................................................................................................... 5-11
Chapter 6 IP Static Route Setup...............................................................................................................6-1
6.1 IP Static Route Setup....................................................................................................................6-2
Chapter 7 Filter Configuration.................................................................................................................7-1
7.1 About Filtering .............................................................................................................................7-1
7.2 Configuring a Filter Set................................................................................................................ 7-4
7.3 Example Filter............................................................................................................................7-14
7.4 Filter Types and NAT .................................................................................................................7-17
7.5 Applying a Filter and Factory Defaults...................................................................................... 7-18
Chapter 8 UPnP .........................................................................................................................................8-1
8.1 Introducing Universal Plug and Play............................................................................................8-1
8.2 UPnP and ZyXEL.........................................................................................................................8-2
8.3 Installing UPnP in Windows Example .........................................................................................8-4
8.4 Using UPnP in Windows XP Example.........................................................................................8-6
Chapter 9 SNMP Configuration...............................................................................................................9-1
9.1 About SNMP................................................................................................................................9-1
9.2 Supported MIBs ...........................................................................................................................9-3
9.3 SNMP Configuration....................................................................................................................9-3
9.4 SNMP Traps.................................................................................................................................9-4
Chapter 10 Traffic Redirect....................................................................................................................10-1
10.1 Traffic Redirect..........................................................................................................................10-1
Table of Contents ix
Chapter 11 System Information & Diagnosis........................................................................................ 11-1
11.1 System Status............................................................................................................................. 11-1
11.2 System Information and Console Port Speed............................................................................. 11-3
11.3 Log and Trace ............................................................................................................................ 11-6
11.4 Diagnostic ................................................................................................................................ 11-11
Chapter 12 Firmware and Configuration File Maintenance ............................................................... 12-1
12.1 Filename Conventions ............................................................................................................... 12-1
12.2 Backup Configuration................................................................................................................ 12-2
12.3 Restore Configuration................................................................................................................ 12-8
12.4 Uploading Firmware and Configuration Files ......................................................................... 12-11
Chapter 13 System Maintenance & Information.................................................................................. 13-1
13.1 Command Interpreter Mode ......................................................................................................13-1
13.2 Call Control Support.................................................................................................................. 13-2
13.3 Time and Date Setting ............................................................................................................... 13-5
Chapter 14 Remote Management........................................................................................................... 14-1
14.1 Telnet ......................................................................................................................................... 14-1
14.2 FTP ............................................................................................................................................ 14-1
14.3 Web ............................................................................................................................................ 14-1
14.4 DNS (Domain Name System)....................................................................................................14-2
14.5 SNMP (Simple Network Management Protocol) ...................................................................... 14-2
14.6 Remote Management Setup....................................................................................................... 14-2
14.7 Remote Management and NAT.................................................................................................. 14-4
14.8 System Timeout......................................................................................................................... 14-4
Chapter 15 Call Scheduling .................................................................................................................... 15-1
15.1 Introduction ...............................................................................................................................15-1
15.2 Schedule Setup .......................................................................................................................... 15-1
15.3 Schedule Set Setup ....................................................................................................................15-2
15.4 Applying Schedule Sets to Remote Nodes ................................................................................ 15-4
Chapter 16 Troubleshooting................................................................................................................... 16-1
16.1 Problems Starting Up the Prestige ............................................................................................. 16-1
16.2 Problems with the LAN Interface.............................................................................................. 16-1
16.3 Problems with the WAN Interface ............................................................................................. 16-2
x Table of Contents
16.4 Problems with Internet Access...................................................................................................16-3
Appendix A PPPoE .................................................................................................................................... A
Appendix B PPTP..................................................................................................................................... D
Appendix D Boot Commands.................................................................................................................... G
Appendix E NetBIOS Filter Commands......................................................................................................I
Appendix F Power Adapter Specifications .................................................................................................P
Appendix F Hardware Specifications........................................................................................................ Q
Index .....................................................................................................................................................S
Table of Contents xi

List of Figures

Figure 1-1 Internet Access Application ..........................................................................................................1-4
Figure 2-1 Front Panel ....................................................................................................................................2-1
Figure 2-2 Prestige Rear Panel Connections...................................................................................................2-2
Figure 2-3 Initial Screen .................................................................................................................................2-5
Figure 2-4 Password Screen ...........................................................................................................................2-5
Figure 2-5 Prestige Main Menu ......................................................................................................................2-7
Figure 2-6 Menu 23 — System Security ........................................................................................................2-8
Figure 2-7 Menu 1 — General Setup............................................................................................................2-11
Figure 2-8 Configure Dynamic DNS............................................................................................................2-12
Figure 2-9 Menu 2 — WAN Setup............................................................................................................... 2-14
Figure 2-10 Menu 3 — LAN Setup..............................................................................................................2-15
Figure 2-11 Menu 3.1 — LAN Port Filter Setup..........................................................................................2-16
Figure 3-1 Physical Network .......................................................................................................................... 3-5
Figure 3-2 Partitioned Logical Networks .......................................................................................................3-5
Figure 3-3 Menu 3 — LAN Setup (10/100 Mbps Ethernet)...........................................................................3-6
Figure 3-4 Menu 3.2 — TCP/IP and DHCP Ethernet Setup...........................................................................3-6
Figure 3-5 Menu 3.2.1 — IP Alias Setup .......................................................................................................3-9
Figure 3-6 Internet Access Setup (Ethernet).................................................................................................3-10
Figure 3-7 Internet Access Setup (PPTP) ..................................................................................................... 3-12
Figure 3-8 Internet Access (PPPoE) .............................................................................................................3-14
Figure 3-9 Internet Setup Test Example ....................................................................................................... 3-15
Figure 4-1 How NAT Works..........................................................................................................................4-3
Figure 4-2 NAT Application With IP Alias....................................................................................................4-4
Figure 4-3 Menu 4 — Applying NAT for Internet Access.............................................................................4-6
Figure 4-4 Menu 11.3 — Applying NAT to the Remote Node ......................................................................4-7
Figure 4-5 Menu 15 — NAT Setup ................................................................................................................ 4-8
Figure 4-6 Menu 15.1 — Address Mapping Sets ...........................................................................................4-8
Figure 4-7 Menu 15.1.255 — SUA Address Mapping Rules.........................................................................4-9
xii List of Figures
Figure 4-8 Menu 15.1.1 — First Set ............................................................................................................ 4-11
Figure 4-10 Menu 15.2 — NAT Server Setup............................................................................................. 4-15
Figure 4-11 Multiple Servers Behind NAT Example .................................................................................. 4-16
Figure 4-12 Trigger Port Forwarding Process: Example ............................................................................. 4-16
Figure 4-13 Menu 15.3: Trigger Port Setup................................................................................................. 4-17
Figure 4-14 NAT Example 1........................................................................................................................ 4-19
Figure 4-15 Menu 4 — Internet Access & NAT Example........................................................................... 4-19
Figure 4-16 NAT Example 2........................................................................................................................ 4-20
Figure 4-17 NAT Example 3........................................................................................................................ 4-21
Figure 4-18 Example 3: Menu 11.3 ............................................................................................................. 4-22
Figure 4-19 Example 3: Menu 15.1.1.1 ....................................................................................................... 4-23
Figure 4-20 Example 3: Final Menu 15.1.1 ................................................................................................. 4-23
Figure 4-21 Example 3: Menu 15.2 ............................................................................................................. 4-24
Figure 4-22 NAT Example 4........................................................................................................................ 4-25
Figure 4-23 Example 4: Menu 15.1.1.1 — Address Mapping Rule............................................................. 4-25
Figure 4-24 Example 4: Menu 15.1.1 — Address Mapping Rules.............................................................. 4-26
Figure 5-1 Menu 11.1 Remote Node Profile for Ethernet Encapsulation ...................................................... 5-2
Figure 5-2 Remote Node Profile for PPTP Encapsulation............................................................................. 5-4
Figure 5-3 Menu 11.1 Remote Node Profile for PPPoE Encapsulation......................................................... 5-6
Figure 5-4 Remote Node Network Layer Options ......................................................................................... 5-7
Figure 5-5 Remote Node Network Layer Options ......................................................................................... 5-9
Figure 5-6 Remote Node Filter (Ethernet Encapsulation)............................................................................ 5-12
Figure 5-7 Remote Node Filter (PPTP/PPPoE Encapsulation ..................................................................... 5-12
Figure 6-1 Example of Static Routing Topology........................................................................................... 6-1
Figure 6-2 Menu 12 — IP Static Route Setup................................................................................................ 6-2
Figure 6-3 Menu 12. 1 — Edit IP Static Route.............................................................................................. 6-2
Figure 7-1 Outgoing Packet Filtering Process ............................................................................................... 7-2
Figure 7-2 Filter Rule Process........................................................................................................................ 7-3
Figure 7-3 Menu 21 — Filter Set Configuration............................................................................................ 7-4
Figure 7-4 NetBIOS_WAN Filter Rules Summary ....................................................................................... 7-5
Figure 7-5 NetBIOS _LAN Filter Rules Summary........................................................................................ 7-5
Figure 7-6 TEL_FTP_WEB_WAN Filter Rules Summary ........................................................................... 7-5
List of Figures xiii
Figure 7-7 SNMP_WAN Filter Rules Summary ............................................................................................7-6
Figure 7-8 Menu 21.1.1 — TCP/IP Filter Rule ..............................................................................................7-8
Figure 7-9 Executing an IP Filter..................................................................................................................7-11
Figure 7-10 Menu 21.4.1 — Generic Filter Rule..........................................................................................7-12
Figure 7-11 Filter Example...........................................................................................................................7-14
Figure 7-12 Example Filter — Menu 21.3.1.................................................................................................7-15
Figure 7-13 Example Filter Rules Summary — Menu 21.3 .........................................................................7-16
Figure 7-14 Example Filter Rules Summary ................................................................................................7-17
Figure 7-15 Protocol and Device Filter Sets.................................................................................................7-18
Figure 7-16 Filtering LAN Traffic................................................................................................................7-19
Figure 7-17 Filtering Remote Node Traffic..................................................................................................7-19
Figure 1-1 Configuring UPnP.........................................................................................................................8-3
Figure 8-1 SNMP Management Model...........................................................................................................9-2
Figure 8-2 Menu 22 — SNMP Configuration ................................................................................................9-3
Figure 9-1 Traffic Redirect WAN Setup.......................................................................................................10-2
Figure 9-2 Traffic Redirect LAN Setup........................................................................................................10-2
Figure 9-3 Menu 11.1 — Remote Node Profile............................................................................................10-3
Figure 9-4 Menu 11.6 — Traffic Redirect Setup..........................................................................................10-4
Figure 10-1 Menu 24 — System Maintenance.............................................................................................11-1
Figure 10-2 Menu 24.1 — System Maintenance — Status ..........................................................................11-2
Figure 10-3 Menu 24.2 — System Information and Console Port Speed.....................................................11-4
Figure 10-4 Menu 24.2.1 System Maintenance — Information ...................................................................11-4
Figure 10-5 Menu 24.2.2 — System Maintenance — Change Console Port Speed ....................................11-5
Figure 10-6 Menu 23.3 System Maintenance — Log and Trace .................................................................. 11-6
Figure 10-7 Examples of Error and Information Messages ..........................................................................11-7
Figure 10-8 Menu 24.3.2 — System Maintenance — UNIX Syslog ...........................................................11-7
Figure 10-9 Call-Triggering Packet Example.............................................................................................11-11
Figure 10-10 Menu 24.4 — System Maintenance — Diagnostic...............................................................11-12
Figure 10-11 WAN & LAN DHCP ............................................................................................................11-13
Figure 11-1 Telnet in Menu 24.5 .................................................................................................................. 12-3
Figure 11-2 FTP Session Example ...............................................................................................................12-4
Figure 11-3 System Maintenance — Backup Configuration........................................................................12-7
xiv List of Figures
Figure 11-4 System Maintenance — Starting Xmodem Download Screen................................................. 12-7
Figure 11-5 Backup Configuration Example ............................................................................................... 12-7
Figure 11-6 Successful Backup Confirmation Screen.................................................................................. 12-8
Figure 11-7 Telnet into Menu 24.6 .............................................................................................................. 12-9
Figure 11-8 Restore Using FTP or TFTP Session Example....................................................................... 12-10
Figure 11-9 System Maintenance — Restore Configuration ..................................................................... 12-10
Figure 11-10 System Maintenance — Starting Xmodem Download Screen............................................. 12-10
Figure 11-11 Restore Configuration Example ........................................................................................... 12-11
Figure 11-12 Successful Restoration Confirmation Screen ....................................................................... 12-11
Figure 11-13 Telnet Into Menu 24.7.1 — Upload System Firmware ........................................................ 12-12
Figure 11-14 Telnet Into Menu 24.7.2 — System Maintenance................................................................ 12-13
Figure 11-15 FTP Session Example of Firmware File Upload .................................................................. 12-14
Figure 11-16 Menu 24.7.1 as seen using the Console Port ........................................................................ 12-16
Figure 11-17 Example Xmodem Upload ................................................................................................... 12-16
Figure 11-18 Menu 24.7.2 as seen using the Console Port ........................................................................ 12-17
Figure 11-19 Example Xmodem Upload ................................................................................................... 12-18
Figure 12-1 Command Mode in Menu 24.................................................................................................... 13-1
Figure 12-2 Valid Commands...................................................................................................................... 13-2
Figure 12-3 Call Control.............................................................................................................................. 13-2
Figure 12-4 Budget Management................................................................................................................. 13-3
Figure 12-5 Call History .............................................................................................................................. 13-4
Figure 12-6 Menu 24 — System Maintenance ............................................................................................ 13-5
Figure 12-7 Menu 24.10 System Maintenance — Time and Date Setting................................................... 13-6
Figure 13-1 Telnet Configuration on a TCP/IP Network............................................................................. 14-1
Figure 13-2 Menu 24.11 – Remote Management Control ........................................................................... 14-3
Figure 14-1 Schedule Setup ......................................................................................................................... 15-1
Figure 14-2 Schedule Set Setup ................................................................................................................... 15-2
Figure 14-3 Applying Schedule Sets to a Remote Node Example (PPPoE Encapsulation)......................... 15-4
Figure 14-4 Applying Schedule Sets to a Remote Node Example (PPTP Encapsulation)........................... 15-5
List of Figures xv

List of Diagrams

Diagram 1 Single-PC per Modem Hardware Configuration............................................................................. B
Diagram 2 Prestige as a PPPoE Client.............................................................................................................. C
Diagram 3 Transport PPP frames over Ethernet............................................................................................... D
Diagram 4 PPTP Protocol Overview.................................................................................................................E
Diagram 5 Example Message Exchange between PC and an ANT...................................................................F
Diagram 6 Option to Enter Debug Mode.......................................................................................................... G
Diagram 7 Boot Module Commands ................................................................................................................ H
Diagram 8 NetBIOS Display Filter Settings Command .....................................................................................I

List of Charts

Chart 1 System Error Logs ................................................................................................................................L
Chart 2 System Maintenance Logs ....................................................................................................................L
Chart 3 UPnP Logs ...........................................................................................................................................M
Chart 4 Content Filtering Logs .........................................................................................................................M
Chart 5 ICMP Type and Code Explanations..................................................................................................... N
Chart 6 CONSOLE Port RS-232 (Female) DB-9F Pin Assignments ............................................................... Q
xvi List of Diagrams and Charts

List of Tables

Table 1-1 Internet Access Configuration Checklist ....................................................................................... 1-5
Table 2-1 LED Descriptions .......................................................................................................................... 2-1
Table 2-2Prestige Rear Panel Connections .................................................................................................... 2-2
Table 2-3 Main Menu Commands ................................................................................................................. 2-6
Table 2-4 Main Menu Summary.................................................................................................................... 2-7
Table 2-5 General Setup Menu Field ........................................................................................................... 2-11
Table 2-6 Configure Dynamic DNS Menu Fields........................................................................................ 2-12
Table 2-7 Configure Dynamic DNS Menu Fields........................................................................................ 2-12
Table 2-8 WAN Setup Menu Fields............................................................................................................. 2-14
Table 3-1 Example of Network Properties for LAN Servers with Fixed IP Addresses ................................. 3-2
Table 3-2 Private IP Address Ranges............................................................................................................. 3-3
Table 3-3 LAN DHCP Setup Menu Fields .................................................................................................... 3-7
Table 3-4 LAN TCP/IP Setup Menu Fields................................................................................................... 3-7
Table 3-5 IP Alias Setup Menu Fields ........................................................................................................... 3-9
Table 3-6 Internet Access Setup Menu Fields.............................................................................................. 3-11
Table 3-7 New Fields in Menu 4 (PPTP) screen.......................................................................................... 3-12
Table 3-8 New Fields in Menu 4 (PPPoE) screen........................................................................................ 3-14
Table 4-1 NAT Definitions ............................................................................................................................ 4-1
Table 4-2 NAT Mapping Types..................................................................................................................... 4-5
Table 4-3 Applying NAT in Menus 4 & 11.3................................................................................................ 4-7
Table 4-4 SUA Address Mapping Rules........................................................................................................ 4-9
Table 4-5 Fields in Menu 15.1.1.................................................................................................................. 4-11
Table 4-6 Menu 15.1.1.1 — Editing/Configuring an Individual Rule in a Set ............................................ 4-13
Table 4-7 Services & Port Numbers ............................................................................................................ 4-14
Table 4-8 Menu 15.3—Trigger Port Setup Description............................................................................... 4-18
Table 5-1 Fields in Menu 11.1 (Ethernet Encapsulation)............................................................................... 5-2
Table 5-2 Fields in Menu 11.1 (PPTP Encapsulation)................................................................................... 5-4
Table 5-3 Fields in Menu 11.1 (PPPoE Encapsulation Specific Only).......................................................... 5-6
Table 5-4 Remote Node Network Layer Options Menu Fields...................................................................... 5-8
List of Tables xvii
Table 5-5 Remote Node Network Layer Options Menu Fields .................................................................... 5-10
Table 6-1 IP Static Route Menu Fields...........................................................................................................6-3
Table 7-1 Abbreviations Used in the Filter Rules Summary Menu................................................................7-6
Table 7-2 Rule Abbreviations Used................................................................................................................7-7
Table 7-3 TCP/IP Filter Rule Menu Fields.....................................................................................................7-8
Table 7-4 Generic Filter Rule Menu Fields ..................................................................................................7-12
Table 1-1 Configuring UPnP .......................................................................................................................... 8-3
Table 8-1 SNMP Configuration Menu Fields.................................................................................................9-4
Table 8-2 SNMP Traps...................................................................................................................................9-4
Table 9-1 Menu 11.1 — Remote Node Profile (Traffic Redirect Field).......................................................10-3
Table 9-2 Traffic Redirect Setup ..................................................................................................................10-4
Table 10-1 System Maintenance — Status Menu Fields..............................................................................11-2
Table 10-2 Fields in System Maintenance....................................................................................................11-5
Table 10-3 System Maintenance Menu Syslog Parameters..........................................................................11-8
Table 10-4 System Maintenance Menu Diagnostic .................................................................................... 11-13
Table 11-1 Filename Conventions................................................................................................................12-2
Table 11-2 General Commands for GUI Clients ..........................................................................................12-4
Table 11-3 General Commands for TFTP GUI Clients................................................................................12-6
Table 12-1 Budget Management...................................................................................................................13-3
Table 12-2 Call History Fields......................................................................................................................13-4
Table 12-3 Time and Date Setting Fields .....................................................................................................13-6
Table 13-1 Menu 24.11 – Remote Management Control .............................................................................14-3
Table 14-1 Schedule Set Setup Fields ..........................................................................................................15-3
Table 15-1 Troubleshooting the Start-Up of your Prestige...........................................................................16-1
Table 15-2 Troubleshooting the LAN Interface ...........................................................................................16-1
Table 15-3 Troubleshooting the WAN interface ..........................................................................................16-2
Table 15-4 Internet Access ...........................................................................................................................16-3
xviii List of Tables

Preface

Congratulations on your purchase of the Prestige 314 PLUS Broadband Sharing Gateway.
Don’t forget to register your Prestige (fast, easy online registration at
www.zyxel.com) for free future product updates and information.
The Prestige is a dual Ethernet broadband gateway integrated with network management features that allows access to the Internet via Cable/xDSL modem. It is designed for:
Home offices and small businesses with Cable and xDSL modem via Ethernet port as Internet access
media.
Multiple office/department connections via access devices.
Your Prestige is easy to install and to configure. The embedded web configurator is a convenient platform­independent GUI (Graphical User Interface) that allows you to access the Prestige’s management settings.
All functions of the Prestige are also software configurable via the SMT (System Management Terminal) interface. The SMT is a menu-driven interface that you can access from a terminal emulator through the console port or over a telnet connection.
About This User's Manual
This manual is designed to guide you through the SMT configuration of your Prestige for its various applications. There is also HTML help for the embedded web configurator.
Related Documentation
Supporting Disk
More detailed information and examples can be found in the included disk (as well as on the zyxel.com web site).
Read Me First
Our Read Me First is designed to help you get up and running right away. It contains a detailed easy-to-follow connection diagram, default settings, handy checklists and information on setting up your network and configuring for Internet access.
Packing List Card
The Packing List Card lists all items that should have come in the package.
ZyXEL Glossary and Web Site
Preface xix
Please refer to www.zyxel.com for an online glossary of networking terms and additional support documentation.
Syntax Conventions
• Mouse action sequences are denoted using a comma. For example, click Start, Settings, Control Panel, Network means first you click Start, move the mouse pointer over Settings, then move the mouse pointer over Control Panel and finally click Network
• “Enter” means for you to type one or more characters and press the carriage return. “Select” or “Choose” means for you to select one from the predefined choices.
• The SMT menu titles and labels are in Bold Times New Roman font. The choices of a menu item are in
Bold Arial font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER] means the Enter, or carriage return, key; [ESC] means the escape key and [SPACE BAR] means the space bar. [UP] and [DOWN] are the up and down arrow keys.
• For brevity’s sake, we will use “e.g.” as shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this manual.
• The Prestige 314 PLUS may be referred to as the Prestige or the P314 PLUS in this manual. Occasionally, SMT screens may refer to the Prestige as a router.
xx Preface
Getting Started
PPaarrtt II::
Getting Started
This section helps you connect, install and setup your Prestige to operate on your network and
access the Internet.
I
Chapter 1

Getting to Know Your Prestige 314 PLUS

This chapter introduces the main features and applications of the Prestige as well as a checklist for
fast Internet access.

1.1 The Prestige Broadband Sharing Gateway With 4-Port Switch

The Prestige is a dual Ethernet Broadband Sharing Gateway with an integrated 4-port switch and robust network management features for Internet access via external Cable/xDSL modem. Equipped with 10/100Mbps Ethernet port for WAN, an auto-negotiating 10/100Mbps Ethernet port for LAN and the Network Address Translation (NAT) feature, the Prestige is uniquely suited as a broadband Internet access sharing gateway for small offices and home offices.
The Prestige web configurator is a breeze to operate and totally independent of the operating system platform you use.

1.2 Features of the Prestige 314 PLUS

The following are the main features of the Prestige.
Broadband WAN Connection with Integrated 4-Port Switch
A combination of switch and router makes your Prestige a cost-effective and viable network solution. A 4­port bandwidth-sensitive 10/100Mbps switch provides greater network efficiency than traditional hubs because the bandwidth is dedicated and not shared. An unlimited number of computers may be connected to your Prestige by adding other hubs if your LAN consists of more than 4 computers.
10/100MB Auto-negotiation Ethernet/Fast Ethernet Interface
This auto-negotiation feature allows the Prestige to detect the speed of incoming transmissions and adjust appropriately without manual intervention. It allows data transfer of either 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.
Auto-Sensing Ethernet LAN Ports
The LAN ports on the Prestige automatically adjust for straight-through or crossover cabling. This automatic polarity correction helps find and fix common cabling problems and it simplifies the installation process as the can be either a straight-through or crossover cable. The Prestige automatically switches its transmit and receive circuitry to accommodate the link partner’s polarity.
Getting to Know Your Prestige 1-1
Universal Plug and Play (UPnP)
Using the standard TCP/IP protocol, the Prestige and other UPnP enabled devices can dynamically join a network, obtain an IP address and convey its capabilities to other devices on the network.
Traffic Redirect
Traffic Redirect is used to sustain the Internet connection. The Prestige detects if the connectivity has been lost and will forward the outgoing traffic to another specified gateway.
SNMP
SNMP (Simple Network Management Protocol) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite. Your Prestige supports SNMP agent functionality, which allows a manager station to manage and monitor the Prestige through the network. The Prestige supports SNMP version one (SNMPv1).
NAT (Network Address Translation)
NAT (Network Address Translation - NAT, RFC 1631) allows the translation of an Internet Protocol address used within one network to a different IP address known within another network. The Prestige can now map multiple global IP addresses to local IP addresses of clients or servers.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the individual clients (workstations) to obtain the TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has built-in DHCP server capability, enabled by default, which means it can assign IP addresses, an IP default gateway and DNS servers to Windows 9x, Windows NT, Windows 2000 and other systems that support the DHCP client. The Prestige can now also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real DHCP server to the clients.
Dynamic DNS Support
With Dynamic DNS support, you can have a static hostname alias for a dynamic IP address, allowing the host to be more easily accessible from various locations on the Internet. You must register for this service with a Dynamic DNS service provider.
IP Multicast
Traditionally, IP packets are transmitted in two ways - unicast or broadcast. Multicast is a third way to deliver IP packets to a group of hosts. IGMP (Internet Group Management Protocol) is the protocol used to support multicast groups. The latest version is version 2 (see RFC 2236). The Prestige supports versions 1 and 2.
PPPoE Support
PPPoE facilitates the interaction of a host with a broadband modem to achieve access to high-speed data networks via a familiar "dial-up networking" user interface.
1-2 Getting to Know Your Prestige
PPTP Support
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of data from a remote client to a private server, creating a Virtual Private Network (VPN) using a TCP/IP-based network.
PPTP supports on-demand, multi-protocol and virtual private networking over public networks, such as the Internet.
IP Alias
IP alias allows you to partition a physical network into logical networks over the same Ethernet interface.
Call Scheduling
Configure call time periods to restrict and allow access for users on remote nodes.
Call Control
The Prestige provides budget management for outgoing calls and chronicles incoming and outgoing calls.
Full Network Management
Your Prestige offers you a variety of options for network management. It supports password protected local and remote network management via the console port or a telnet connection using SMT (System Management Interface). It also supports FTP (File Transfer Protocol) server for remote management, TFTP (Trivial FTP), SNMP (Simple Network Management Protocol) and CI (Command Interpreter) mode.
RoadRunner Support
In addition to standard cable modem services, the Prestige supports Time Warner’s RoadRunner Service.
Time and Date Setting
This new feature (menu 24.10) allows you to get the current time and date from an external server when you power up your Prestige. The real time is then displayed in the Prestige Menu 24.1- System Status and error logs. If you do not choose a time service protocol that your timeserver will send when the Prestige powers up you can enter the time manually but each time the system is booted, the time & date will be reset to 1/1/2000 0:0:0.
Logging and Tracing
♦ Built-in message logging and packet tracing.
♦ Unix syslog facility support.
Embedded FTP and TFTP Services
The Prestige’s embedded FTP and TFTP services enable the fast upgrade of firmware via standard file transfer protocols.
Getting to Know Your Prestige 1-3
Port Forwarding
Use this feature to forward incoming service requests to a server on your local network. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server.
Packet Filtering
The Packet Filtering mechanism blocks unwanted traffic from entering/leaving your network.

1.3 Broadband Internet Access via Cable or DSL Modem

A cable modem or DSL modem can be connected to the Prestige 10M WAN Ethernet port and up to four computers can be connected to the four Prestige 10/100M LAN Ethernet ports for super-fast broadband Internet access. The Prestige provides not only the high speed Internet access but also a complete solution to efficiently manage data traffic on your network.
Figure 1-1 Internet Access Application
1.4 Internet Access Configuration Checklist
The following table shows the minimum SMT menu configurations you’ll need to make (without changing the default Prestige values) in order to access the Internet.
1-4 Getting to Know Your Prestige
Table 1-1 Internet Access Configuration Checklist
SMT # FIELD ACTION
1 System Name This field is for identification purposes but because some ISPs check this name
you should enter your computer’s “Computer Name”.
• In Windows 95/98 click Start, Settings, Control Panel, Network. Click the Identification tab, note the entry for the Computer Name field and enter it as the System Name.
• In Windows 2000, click Start, Settings, Control Panel, Network Identification. Click the Identification tab, note the entry for the Computer Name field and enter it as the System Name.
• In Windows XP, click Start, Control Panel, System. Click the Computer Name tab. Note the entry for the Computer Description field and enter it as the System Name.
2 MAC Address:
Assigned By
4 Encapsulation
PPTP You need to know your login name, password and connection ID/Name. The latter
PPPoE You need to know your login name, password and service name. The latter may
IP Address
Assignment
Once these key fields have been configured, you should be able to enjoy super-fast Internet access with your Prestige!
The default is Factory Default, which is the factory assigned default MAC Address. We recommend you choose IP Address attached on LAN and enter the IP address of the workstation on the LAN whose MAC you are cloning.
Choose PPPoE if you have a dial-up connection to the Internet (or PPTP if you reside in France or Austria); otherwise choose Ethernet. Choose from RR- Manager, RR-Telstra or RR- Toshiba if your ISP is Time Warner's RoadRunner; otherwise choose Standard.
may not be obligatory for some ISPs, but if it is you must follow the “c:id” and “n:name” format.
not be obligatory for some ISPs.
If your ISP did not assign you a fixed IP address, select Dynamic, otherwise select Static and enter the IP address & subnet mask in the IP address and IP Subnet Mask fields.
Getting to Know Your Prestige 1-5

Hardware Installation & Initial Setup

This chapter shows you how to connect hardware and perform the initial setup.
2.1 Front Panel LEDs
The LEDs on the front panel indicate the operational status of the Prestige.
Figure 2-1 Front Panel
Chapter 2
The following table describes the LED functions.
Table 2-1 LED Descriptions
LED FUNCTION COLOR STATUS MEANING
PWR Power Green On The Prestige is receiving power.
SYS System
10M LAN 1,2,3,4
100M LAN 1,2,3,4
Hardware Installation & Initial Setup 2-1
LAN
Orange
Green Off The 10M LAN is not connected.
On The Prestige is connected to a 10M LAN.
Flashing The 10M LAN is sending/receiving packets.
Off The system is not ready or failed.
On The system is ready and running.
Flashing The system is rebooting.
Off The 100M LAN is not connected.
On The Prestige is connected to a 100Mbps LAN.
Flashing The 100M LAN is sending/receiving packets.
LED FUNCTION COLOR STATUS MEANING
WAN WAN Green
Off The WAN Link is not ready, or has failed.
On The WAN Link is ok.
Flashing
The 10/100M WAN link is sending/receiving packets.

2.2 Prestige Rear Panel and Connections

The following figure shows the rear panel of your Prestige and the related connections.
Figure 2-2 Prestige Rear Panel Connections
Table 2-2Prestige Rear Panel Connections
CONNECTION DESCRIPTION AND FUNCTION
Power 12VDC This supplies the power to the unit. Connect the supplied power adaptor to the
wall outlet and insert the small plug from the power adaptor to this socket.
Reset This button resets the unit. Refer to section 2.7.1 for details on how to reset the
unit.
LAN 10/100M These auto-sensing LAN ports are used to connect the Prestige to local
computers or to an external hub. All LAN ports are auto-sensing. This means that these ports automatically adjust according to the type of cable, eg Straight­through Ethernet cable or Crossover Ethernet cable.
Console This port is used for configuration and administration of the Prestige. Connect
your administration computer to this port via an RS-232 cable.
WAN 10/100M Connect your Cable/DSL modem to this port.
F.G. Ground the Prestige by connecting a grounded wire to the Frame Ground (F.G)
terminal.
2-2 Hardware Installation & Initial Setup
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