ZyXEL Communications PMG1006-B20A User Manual

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Page 1

Quick Start Guide

PMG1006-B20A

GPON SFU with 4-port GbE Switch

Version 1.00 Edition 1, 9/2013

User’s Guide

Default Login Details

LAN IP Address http://192.168.1.1 User Name admin Password 1234

www.zyxel.com

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IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

1.1 Overview

Internet

Gb Ethernet

Fiber

The PMG1006-B20A SFU (Single Family Unit) combines a fiber optic GPON (Gigabit Passive Optical Network) ONT (Optical Network T erminal) with a bu ilt-in 4-port Gigabit Ethernet switch. Your GPON Device provides shared Internet access through a fiber optic line connected to the PON port’s builtin optical transceiver.

Figure 1 GPON Device Providing Internet Access

CHAPTER 1

Introduction

1.2 Managing the GPON Device

Use the GPON Device’s built-in Web Configurator to manage it. You can connect to it using a web browser such as Firefox or Internet Explorer. The Web Configurator gives you access to all the available settings for this product. For details on connecting to it, see the Section 2.1.1 on page 9.

1.3 Good Habits for Managing the GPON Device

Do the following things regularly to make the GPON Device more secure and to manage the GPON Device more effectively.

• Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

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Chapter 1 Introduction

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the GPON Device becomes unstable or even crashes. If you forget your password, you will have to reset the GPON Device to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the GPON Device. You could simply restore your last configuration.

1.4 LEDs (Lights)

The following graphic displays the labels of the LEDs.

Figure 2 LEDs on the Top Panel

None of the LEDs are on if the GPON Device is not receiving power.

Table 1 LED Descriptions

LED COLOR STATUS DESCRIPTION

POWER Green On The GPON Device is receiving power and is ready for use.

Off The GPON Device is not receiving power or has malfunctioned.

PON Green On The GPON Device has a PON line connection.

Orange On The GPON Device’s PON port is physically connected but not registered. Red On The GPON Device’s PON port is not connected. The optical transceiver may

have malfunctioned or the fiber cable may not be connected or may be broken or damaged enough to break the PON connection.

ALARM Red On An equipment failure has occurred.

Off The GPON Device has not detected an equipment failure.

10/100/ 100 1~4

DUPLEX 1~4

Orange On The GPON Device has a 1 Gb Ethernet connection with another device

(such as a computer) on the Local Area Network (LAN) through this port.

Blinking The GPON Device is sending/receiving data to/from the LAN through this

port.

Green On The GPON Device has a 100 Mb Ethernet connection with another device

on the LAN through this port.

Blinking The GPON Device is sending/receiving data to/from the LAN through this

port.

Red On The GPON Device has a 10 Mb Ethernet connection with another device on

the LAN through this port.

Blinking The GPON Device is sending/receiving data to/from the LAN through this

port.

Off The GPON Device does not have an Ethernet connection with the LAN

through this port. Green On The Ethernet port has a full duplex connection. Orange On The Ethernet port has a half duplex connection.

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1.5 The Reset Button

If you forget your password or cannot access the W eb Configurator, you will need to use the RESET button at the back of the GPON Device to reload the factory-default configuration file. This means that you will lose all custom configuration and the password will be reset to the default.

1.5.1 Using the Reset Button

1 Make sure the POWER LED is on (not blinking).

2 To set the GPON Device back to the factory default settings, press the RESET button for mo re than

three seconds and then release it. The LEDs flash and the GPON Device restores the defaults and restarts.

Note: Press the RESET button for less than one second to restart the GPON Device

without changing it back to the factory default settings.

Chapter 1 Introduction

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Chapter 1 Introduction

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2.1 Overview

The Web Configur ator is an HTML -based management interface that allows easy GPON Device setup and management via Internet browser. Use Internet Explorer 8.0 and later or Firefox 23.0.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.

In order to use the Web Configurator you need to allow:

• Web browser pop-up windows from your GPON Device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2.

• JavaScript (enabled by default).

• Java permissions (enabled by default).

CHAPTER 2

The Web Configurator

2.1.1 Accessing the Web Configurator

1 Make sure your GPON Device hardware is properly connected (see the Quick Start Guide for

details).

2 Set your computer’s IP address to 192.168.1.5.

3 Launch your web browser.

4 Type the default GPON Device address shown on the cover page of this User’s Guide as the URL.

5 A password screen displays. Enter the user name and password shown on the cover page of this

User’s Guide and click Login. Figure 3 Password Screen

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Chapter 2 The Web Configurator

Note: For security reasons, the GPON Device automatically logs you out if you do not use

the Web Configurator for an extended period of time. If this happens, log in again.

6 Use the next screen to change your password. Make sure you write your new password down and

store it in a safe place. Click Apply.

Figure 4 Change Password Screen

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2.2 Web Configurator Main Screen

The main screen is divided into these parts:

Figure 5 Main Screen

Chapter 2 The Web Configurator

2.2.1 Title Bar

• A - title bar

• B - navigation panel

• C - main window

• D - status bar

The title bar provides a Logout icon in the upper right corner. Click this icon to log out of the Web Configurator.

Figure 6 Logout Icon

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Chapter 2 The Web Configurator

2.2.2 Navigation Panel

The following table describes the menu items on the navigation panel.

Table 2 Navigation Panel Summary

LINK TAB FUNCTION

Status This screen shows the GPON Device’s general device and interface status

Network

LAN IP Use this screen to configure your GPON Device’s LAN IP address and subnet

Maintenance

SLID SLID Use this screen to change your GPON Device ’s Subs criber Location ID (SL ID)

System General Use this screen to configure your GPON Device’s name, management

Transceiver Use this screen to view current status information for the GPON Device’s

Logs View Log Use this screen to display your GPON Device’s logs.

Log Settings Use this screen to select which logs the GPON Device records.

Tools Firmware Use this screen to upload firmware to your GPON Device.

Configuration Use this screen to backup and res tore your GPON Device’s configuration

Restart Use this screen to reboot the GPON Device without turning the power off.

information.

mask.

setting. The SLID identifies your device to the GPON service provider.

inactivity timeout, and password.

optical transceiver and configure transceiver alarm thresholds.

(settings) or reset the factory default settings.

2.2.3 Main Window

The main window displays information and configuration fields. It is discussed in the rest of this document. The Status screen displays after you log in. See Chapter 3 on page 13 for details about the Status screen.

2.2.4 Status Bar

Check the status bar when you click Apply or OK to verify that the configuration has been updated.

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3.1 Status

Click Status to see the current status of the GPON Device, its system resources, and interfaces.

Figure 7 Status

CHAPTER 3

Status Screen

Each field is described in the following table.

Table 3 Status

LABEL DESCRIPTION

Refresh Interval Select how often you want the GPON Device to update this screen from the drop-down

Device Information Host Name This field displays the GPON Devi ce sys t em name . It is used for i denti fica tion. You can

Model Number This is the model name of the GPON Device. Firmware Version This field displays the current version of the firmware inside the GPON Device. Click

LAN Information

IP Address This field displays the current IP address of the GPON Device in th e LAN. Click this to

IP Subnet Mask This field displays the GPON Device’s LAN subnet mask.

PMG1006-B20A User’s Guide 13

list box.

change this in the Maintenance > System > General screen’s System Name field.

this to go to the screen where you can change it.

go to the screen where you can change it.

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Chapter 3 Status Screen

Table 3 Status (continued)

LABEL DESCRIPTION

MAC Address This is the LAN interface MAC (Media Access Control) address unique to your GPON

Transceiver Status

Temperature This displays the transceiver’s temperature in Celsius. The normal range is 0-70

Voltage This displays the transceiver’s voltage in Volts. The normal range is 3.13-3.47 Volts. Bias Current This displays the transceiver’s bias current in mA. The normal range is 4-50 mA. Optical Tx Power This displays the transceiver’s optical transmitting power in dBm. The normal range is

Optical Rx Power This displays the transceiver’s optical receiving power in dBm. The normal range is -6

System Status System Uptime This field displays how long the GPON Device has been running since it last started up.

CPU Usage This field displays what percentage of the GPON Device’s processing ability is currently

Memory Usage This field displays what percentage of the GPON Device’s memory is currently used.

Interface Status Interface This column identifies the interface on the GPON Device. Status This field displays Up when the interface has a connection and Down when it does

Rate This field displays the connection speed of the WAN interface’s PON connection when it

Device. The MAC address uses six pairs of hexadecimal notation and follows an industry standard that ensures no other adapter has the same address.

degrees.

.5 to 5 dBm.

to -28 dBm.

The GPON Device starts up when you turn it on, when you restart it (Maintenance > Tools > Restart), or when you reset it.

used. When this percentage is close to 100%, the GPON Device is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications.

Usually, this percentage should not increase much. If memory usage gets close to 100%, the GPON Device is probably becoming unstable. Restart it (see Section 5.10

on page 25, or turn it off for a few seconds.

not.

is connected. This field displays the connection speed and duplex for a connected LAN interface.

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4.1 Overview

This chapter describes how to configure LAN settings.

A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building.

4.2 IP

Click Network > LAN to open the IP screen. Use this screen to set the Local Area Network IP address and subnet mask of your GPON Device.

CHAPTER 4

LAN

Figure 8 Network > LAN > IP

The following table describes the fields in this screen.

Table 4 Network > LAN > IP

LABEL DESCRIPTION

IP Address Enter the LAN IP address you want to assign to your GPON Device in dotted decimal

notation, for example, 192.168.1.1 (factory default).

IP Subnet Mask Type the subnet mask of your network in dotted decimal notation, for example

Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh.

255.255.255.0 (factory default). Your GPON Device automatically computes the subnet mask based on the IP address you enter , so do not change this field unless you are instructed to do so.

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Chapter 4 LAN

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5.1 Overview

•Use the SLID screen (see Section 5.2 on page 17) to change your GPON Device’s Subscriber Location ID (SLID) setting.

•Use the General screen (see Section 5.3 on page 18) to configure your GPON Device’s name, management inactivity timeout, and password.

•Use the Transceiver screen (see Section 5.4 on page 19) to view current status information for the GPON Device’s optical transceiver and configure transceiver alarm thresholds.

•Use the Logs screens (see Section 5.5 on page 20 and Section 5.6 on page 21) to display your GPON Device’s logs and select which logs to record.

•Use the Tools screens (see Section 5.7 on page 22 through Section 5.10 on page 25) to upload new firmware, manage configuration files and restart your GPON Device.

CHAPTER 5

Maintenance

5.2 SLID

To change your GPON Device’s Subscriber Location ID (SLID) setting, click Maintenance > SLID. The screen appears as shown. The SLID identifies your device to the GPON service provider’s Optical Line Terminal (OLT). If your GPON service provider gave you an SLID to use, enter it in this screen.

Figure 9 Maintenance > SLID

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Chapter 5 Maintenance

The following table describes the fields in this screen.

Table 5 Maintenance > SLID

LABEL DESCRIPTION

Enable SLID Select this to have the GPON Device use the SLID to identify itself to the OLT. SLID Value Enter the SLID used for gaining access to the service provider’s network. It is case-

Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh.

5.3 General

Use this screen to configure the GPON Device’s system name, inactivity timer, and password. Click Maintenance > System to open the General screen.

Figure 10 Maintenance > System > General

sensitive, so make sure [Caps Lock] is not on.

The following table describes the labels in this screen.

Table 6 Maintenance > System > General

LABEL DESCRIPTION

General Setup System Name Choose a descriptive name for identification purposes. Because some ISPs check this

name it is recommended you enter your computer’s “Computer name” in this field. This name can be up to 30 alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores "_" are accepted.

• To find your computer’s name in Windows XP, click Start > My Computer > View

system information and then click the Computer Name tab. See the Full computer name field.

• In Windows 7, click Start, right click Computer, and click Properties. See the entry in the Full computer name field.

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Table 6 Maintenance > System > General (continued)

LABEL DESCRIPTION

Administrator Inactivity Timer

Password Old Password Type the default password or the existing password you use to access the system in th is

New Password

Retype to Confirm Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh.

5.4 Transceiver

Chapter 5 Maintenance

Type how many minutes a management session (either via the Web Configurator or telnet) can be left idle before the session times out. The default is 5 minutes. After it times out you have to log in with your password again. Very long idle timeouts may have security risks. A value of "0" means a management session never times out, no matter how long it has been left idle (not recommended).

field. T ype your new system password (up to 30 characters). Note that as you type a password,

the screen displays a (*) for each character you ty pe. After you change the password, use the new password to access the GPON Device.

Type the new password again for confirmation.

Click Maintenance > System > Transceiver to view your GPON Device’s current transceiver status and configure alarm thresholds. The optical SFP transceiver’s support for the Digital Diagnostics Monitoring Interface (DDMI) function lets you monitor the transceiver’s parameters to perform component monitoring, fault isolation and failure prediction tasks. This allows proactive, preventative network maintenance to help ensure service continuity. The values in the following figure are an example for reference only. See the table for details about the normal parameter ranges.

Figure 11 Maintenance > System > Transceiver

Each field is described in the following table.

Table 7 Maintenance > System > Transceiver

LABEL DESCRIPTION

Current Value This column displays the current status for each monitored DDMI parameter. High Alarm

Threshold

Use this column to set the high value alarm threshold for each monitored DDMI parameter. The GPON Device reports an alarm signal to the Optical Line Terminal (OLT) if the monitored DDMI parameter reaches this value.

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Chapter 5 Maintenance

Table 7 Maintenance > System > Transceiver (continued)

LABEL DESCRIPTION

Low Alarm Threshold

Temperature (Celsius)

Voltage (Volts) The transceiver's voltage in Volts. The normal range is 3.13-3.47 Volts. Bias Current

(milliAmperes) Optical Transmit

Power (dBm) Optical Receive

Power (dBm) Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh.

5.5 View Log

Use this column to set the low v alue alarm threshold for e ach monitore d DDMI par ameter. The GPON Device reports an alarm signal to the Optical Line Terminal (OLT) if the monitored DDMI parameter reaches this value.

The transceiver's temperature in Celsius. The normal range is 0-70 degrees.

The transceiver's bias current in mA. The normal range is 4-50 mA.

The transceiver's optical transmitting power in dBm. The normal range is .5 to 5 dBm. N/ A displays when the PON port is not connected.

The transceiver's optical receiving power in dBm. The normal range is -6 to -28 dBm. N/A displays when the PON port is not connected.

Click Maintenance > Logs to open the View Log screen. Use this screen to see the logs for the categories that you selected in the Log Settings screen (see Section 5.6 on page 21).

Log entries in red indicate alerts. The log wraps around and deletes the old entries after it fills. Click a column heading to sort the entries. A triangle indicates ascending or descending sort order.

Figure 12 Maintenance > Logs > View Log

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Chapter 5 Maintenance

The following table describes the fields in this screen.

Table 8 Maintenance > Logs > View Log

LABEL DESCRIPTION

Display The categories that you select in the Log Settings screen display in the drop-down list box.

Select a category of logs to view; select All Logs to view logs from all of the log categories

that you selected in the Log Settings page. Refresh Click Refresh to renew the log screen. Clear Log Click Clear Log to delete all the logs. # This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Facility This indicates the type of connection to the GPON Device. Level This indicates the log severity. Message This field states the reason for the log. First Click this to cycle to the first page of logs. Previous Click this to cycle to the previous page of logs. Page This indicates which page you are on, out of how many. You can enter a page number here

Next Click this to cycle to the next page of logs. Last Click this to cycle to the last page of logs Refresh Click this to refresh the logs screen.

and press [Enter] to jump directly to that page.

5.6 Log Settings

Use this screen to configure which logs to display on the View Logs screen (see Section 5.5 on

page 20). Click Maintenance > Logs > Log Settings.

Figure 13 Maintenance > Logs > Log Settings

The following table describes the fields in this screen.

Table 9 Maintenance > Logs > Log Settings

LABEL DESCRIPTION

Active Log [Log Type] Select the type of log you want to be displayed on the View Logs screen.

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Chapter 5 Maintenance

Table 9 Maintenance > Logs > Log Settings

LABEL DESCRIPTION

Apply Click Apply to save your customized settings and exit this screen. Cancel Click Cancel to return to the previously saved settings.

5.7 Tools Screens Overview

Use the Tools screens to upload new firmware, manage configuration files and restart your GPON Device.

Use the instructions in this chapter to change the GPON Device’s configuration file or upgrade its firmware. After you configure your GPON Device, you can backup the configuration file to a computer. That way if you later misconfigure the GPON Device, you can upload the backed up configuration file to return to your previous settings. You can alternately upload the factory default configuration file if you want to return the GPON Device to the original default settings. The firmware determines the GPON Device’s available features and functionality.

5.7.1 Some Warnings

The following are some friendly reminders about your GPON Device:

Do NOT turn off the GPON Device while a firmware upload is in progress! Only use firmware for your specific model. Refer to the label on the

bottom of your GPON Device.

5.8 Firmware

Click Maintenance > Tools to open the Firmware screen. Follow the instructions in this screen to upload firmware to your GPON Device. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot.

Figure 14 Maintenance > Tools > Firmware

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Chapter 5 Maintenance

The following table describes the labels in this screen.

Table 10 Maintenance > Tools > Firmware

LABEL DESCRIPTION

Firmware Upgrade Current Firmware

Version File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click Browse... to find the .bin file you want to upload. Remember that you must

Upload Click Upload to begin the upload process. This process may take up to two minutes.

This is the present Firmware version and the date created.

decompress compressed (.zip) files before you can upload them.

After you see the Firmware Upload in Progress screen, wait three minutes before logging into the GPON Device again.

The GPON Device automatically restarts in this time causing a temporary network disconnect.

After two minutes, log in again and check your new firmware version in the Status screen.

If the upload was not successful, the following screen will appear. Click Return to go back to the Firmware screen.

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Chapter 5 Maintenance

5.9 Configuration

Click Maintenance > Tools > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next.

Figure 15 Maintenance > Tools > Configuration

5.9.1 Backup Configuration

Backup Configuration allows you to back up (save) the GPON Device’s current conf iguration to a file on your computer. Once your GPON Device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings.

Click Backup to save the GPON Device’s current configuration to your computer.

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5.9.2 Restore Configuration

Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your GPON Device.

Table 11 Restore Configuration

LABEL DESCRIPTION

File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click Browse... to find the file you want to upload. Remember that you must decompress

compressed (.ZIP) files before you can upload them.

Upload Click Upload to begin the upload process.

After you see a “restore configuration successful” screen, you must then wait one minute before logging into the GPON Device again.

The GPON Device automatically restarts in this time causing a temporary network disconnect.

If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as the default GPON Device IP address shown on the cover.

If the upload was not successful, the following screen will appear. Click Return to go back to the Configuration screen.

Chapter 5 Maintenance

5.9.3 Reset to Factory Defaults

Click the Reset button to clear all user-entered configuration information and return the GPON Device to its factory defaults. You can also press the RESET button on the rear panel to reset the factory defaults of your GPON Device (see Section 1.5 on page 7 for details).

5.10 Restart

System restart allows you to reboot the GPON Device without turning the power off. Click Maintenance > Tools > Restart. Click Restart to have the GPON Device reboot. This does not affect the GPON Device's configuration.

Figure 16 Maintenance > Tools > Restart

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Chapter 5 Maintenance

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CHAPTER 6

Troubleshooting

6.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.

• Power, Hardware Connections, and LEDs

• GPON Device Access and Login

• Internet Access

6.2 Power, Hardware Connections, and LEDs

The GPON Device does not turn on. None of the LEDs turn on.

1 Make sure the GPON Device is turned on.

2 Make sure you are using the power adaptor or cord included with the GPON Device.

3 Make sure the power adaptor or cord is connected to the GPON Device and plugged in to an

appropriate power source. Make sure the power source is turned on.

4 Turn the GPON Device off and on.

5 If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. The PON LED turns red if the optical

transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection. See Section 1.4 on page 6 for details about the other LEDs.

2 Check the hardware connections. See the Quick Start Guide for details.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4 Turn the GPON Device off and on.

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Chapter 6 Troubleshooting

5 If the problem continues, contact the vendor.

6.3 GPON Device Access and Login

I forgot the IP address for the GPON Device.

1 The default IP address is 192.168.1.1.

2 If you changed the IP address and have forgotten it, reset the GPON Device to its factory defaults.

See Section 1.5 on page 7.

I cannot see or access the Login screen in the Web Configurator.

1 Make sure you are using the correct IP address.

• The default IP address is 192.168.1.1.

• If you changed the IP address, use the new IP address.

• If you changed the IP address and have forgotten it, reset the GPON Device to its factory defaults. See Section 1.5 on page 7.

2 Check the hardware connections, and make sure the LEDs are behaving as expected. See Section

1.4 on page 6.

3 Make sure your Internet browser does not block pop-up windows and has Javascript and Java

enabled.

4 Reset the GPON Device to its factory defaults, and try to access the GPON Device with the default

IP address. See Section 1.5 on page 7.

5 If the problem continues, contact the network administrator or vendor.

I can see the Login screen, but I cannot log in to the GPON Device.

1 Make sure you have entered the user name and password correctly. The default user name is

shown on the cover page of this User’s Guide. These fields are case-sensitive, so make sure [Caps Lock] is not on.

2 You cannot log in to the Web Configurator while someone is using Telnet to access the GPON

Device. Log out of the GPON Device in the other session, or ask the person who is logged in to log out.

3 Turn the GPON Device off for ten seconds and then back on.

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4 If this does not work, you have to reset the GPON Device to its factory defaults. See S ection 1.5 on

page 7.

6.4 Internet Access

I cannot access the Internet.

1 Check the hardware connections, and make sure the LEDs are behaving as expected.

The PON LED turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection.

The PON LED turns orange if the GPON Device’s PON port is physically connected but not registered. If the service provider gave you an SLID to use, make sure you entered the SLID correctly (see Section 5.2 on page 17). It is case-sensitive, so make sure [Caps Lock] is not on.

See Section 1.4 on page 6 for details about the other LEDs.

Chapter 6 Troubleshooting

2 Make sure you entered the ISP account information correctly in your computer. These fields are

case-sensitive, so make sure [Caps Lock] is not on.

3 Disconnect all the cables from your GPON Device, and follow the directions in the Quick Start Guide

again.

4 If the problem continues, contact the ISP.

I cannot access the Internet anymore. I had access to the Internet (with the GPON Device), but my Internet connection is not available anymore.

1 Check the hardware connections, and make sure the LEDs are behaving as expected. The PON LED

turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection. See Section 1.4 on page 6 for details about the other LEDs.

2 Turn the GPON Device off and on.

3 If the problem appears to be the GPON Device, contact the ISP.

The Internet connection is slow or intermittent.

1 There might be a lot of traffic on the network. Look at the LEDs (see Section 1.4 on page 6). If the

GPON Device is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications.

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Chapter 6 Troubleshooting

2 Turn the GPON Device off and on.

3 If the problem continues, contact the network administrator or vendor.

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any language, or transmitted in any form or by any means, electron ic, mecha nical, magneti c, optic al, chemic al, photoc opying, ma nual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

Certifications

Federal Communications Commission (FCC) Interference Statement

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio freque ncy en ergy, and if not installed and used in accordance with the instructions , may cau se harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this device does cause harmful inter ference to r adio/ televisi on reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1 Reorient or relocate the receiving antenna. 2 Increase the separation between the equipment and the receiver. 3 Connect the equipment into an outlet on a circui t different from that to which the receiver is connected. 4 Consult the dealer or an experienced radio/TV technician for help.

APPENDIX A

Legal Information

Notices

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Viewing Certifications

Go to http://www.zyxel.com to view this product’s documentation and certifications.

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized ZyXEL local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product ha ve indicati ons of failure due to f aulty workma nship and/or materials, Z yXEL wil l, at its discret ion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser.

To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php.

Registration

Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.

PMG1006-B20A User’s Guide 31

Page 32

Appendix A Legal Information

Open Source Licenses

This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it.

Safety Warnings

• To avoid possible eye injury, do NOT look into an operating fiber-optic module’s connector.

• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged.

• This product is for indoor use only (utilisation intérieure exclusivement).

Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste.

"PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11" "PRODUIT CONFORME SELON 21CFR 1040.10 ET 1040.11" CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1

PMG1006-B20A User’s Guide

Page 33

Index

alarm threshold 19

backup 24 bias current 20 blinking LEDs 6

certifications 31

notices 31 viewing 31

GPON (Gigabit Passive Optical Network) 5

high alarm threshold 19 host 19 HTTP (Hypertext Transfer Protocol) 22

LAN setup 15 LEDs 6 log out 10 log out (automatic) 10 low alarm threshold 20

DDMI (Digital Diagnostics Monitoring Interface) 19 default 25 default LAN IP address 9 disclaimer 31

FCC interference statement 31 fiber optic 5 firmware

upload 22 upload error 23

managing the device

good habits 5

OLT (Optical Line Terminal) 17, 19 ONT (Optical Network Terminal) 5 optical receive power 20 optical transmit power 20

ports 6

PMG1006-B20A User’s Guide 33

Page 34

Index

product registration 31

Quick Start Guide 2

receiving power 20 registration

product 31 related documentation 2 resetting your device 7 restore 25

SFU (Single Family Unit) 5 SLID (Subscriber Location ID) 17 status indicators 6 system name 18

temperature 20 trademarks 31 transmitting power 20

voltage 20

warranty 31

note 31 Web Configurator 9

PMG1006-B20A User’s Guide34

ZyXEL Communications PMG1006-B20A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1.1 Overview

Introduction

1.2 Managing the GPON Device

1.3 Good Habits for Managing the GPON Device

1.4 LEDs (Lights)

1.5 The Reset Button

1.5.1 Using the Reset Button

2.1 Overview

The Web Configurator

2.1.1 Accessing the Web Configurator

2.2 Web Configurator Main Screen

2.2.1 Title Bar

2.2.2 Navigation Panel

2.2.3 Main Window

2.2.4 Status Bar

3.1 Status

Status Screen

4.1 Overview

4.2 IP

5.1 Overview

Maintenance

5.2 SLID

5.3 General

5.4 Transceiver

5.5 View Log

5.6 Log Settings

5.7 Tools Screens Overview

5.7.1 Some Warnings

5.8 Firmware

5.9 Configuration

5.9.1 Backup Configuration

5.9.2 Restore Configuration

5.9.3 Reset to Factory Defaults

5.10 Restart

Troubleshooting

6.1 Overview

6.2 Power, Hardware Connections, and LEDs

6.3 GPON Device Access and Login

6.4 Internet Access

Legal Information

Index