ZyXEL Communications PLA-470, PLA402, PLA-401, PLA-400 User Manual 2
PLA-4xx Series
Powerline Ethernet Adapter Series (PLA-400/400 v2/401/401 v2/
402 v2/470/470 v2)
User’s Guide
Version 3.0.5
11/2 007
Edition 1
www.zyxel.com
About This User's Guide
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the PLA-400, PLA-400 v2, PLA401, PLA401 v2, PLA402 v2, PLA-470 and PLA470 v2 using the PLA-4xx Series
Configuration Utility version 3.0.5(AG). You should have your basic Internet access or home
network already set up.
Related Documentation
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
information on making your hardware connections.
• Supporting Disk
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
certifications.
for additional support documentation and product
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or suggestions for
improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
PLA-4xx Series User’s Guide
3
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
1 Warnings tell you about things that could harm you or your device.
" Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The PLA-400, PLA-400 v2, PLA-401, PLA401 v2, PLA-402 and PLA-470 may be
referred to as the “PLA-4xx”, the “ZyXEL device”, the “device” or the “powerline
adapter” in this User’s Guide.
• The PLA-4xx Series Configuration Utility version 3.0.5(AG) may be referred to as the
“configuration utility” or the “utility” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER]
means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key.
“Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example,
Maintenance > Log > Log Setting means you first click Maintenance in the navigation
panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For
example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000”
or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The PLA-4xx icons used
may not be an exact representation of your device.
4
PLA-4xx Computer Notebook computer
PLA-4xx Series User’s Guide
Safety Warnings
Safety Warnings
1 For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.For
devices that use any external cables or cords [e.g., not for wireless cards]
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adapter or cord for your device.
• Connect the power adapter or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adapter or cord and do NOT place the
product where anyone can walk on the power adapter or cord.
• Do NOT use the device if the power adapter or cord is damaged as it might cause
electrocution.
• If the power adapter or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adapter or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will
be damaged.
PLA-401 v2 models only:
• This power unit is intended to be correctly orientated in a vertical or floor mount position.
PLA-402 models only:
• Make sure that the cable system is grounded so as to provide some protection against
voltage surges.
PLA-4xx Series User’s Guide
5
Safety Warnings
This product is recyclable. Dispose of it properly.
6
PLA-4xx Series User’s Guide
Table of Contents
Table of Contents
About This User's Guide ..........................................................................................................3
Document Conventions............................................................................................................4
Safety Warnings........................................................................................................................5
Table of Contents...................................................................................................................... 7
List of Tables...........................................................................................................................11
List of Figures .........................................................................................................................13
Part I: Introduction................................................................................. 15
Chapter 1
Introducing the PLA-4xx ........................................................................................................17
1.1 Overview .............................................................................................................................. 17
1.2 Expand Your Network with the PLA-4xx .............................................................................. 17
1.3 Ways to Manage the PLA-4xx ............................................................................................. 18
1.4 Security ................................................................................................................................ 18
1.4.1 Passwords .................................................................................................................. 18
1.4.2 Setting Up Security .................................................................................................... 18
1.5 Multiple Networks ................................................................................................................ 19
Chapter 2
Installing the Utility.................................................................................................................21
2.1 Overview of the Installation Process .................................................................................... 21
2.2 Installing the Utility ............................................................................................................... 21
Part II: Managing the PLA-4xx .............................................................. 27
Chapter 3
Firmware Tools........................................................................................................................29
3.1 Firmware Detection Tool ...................................................................................................... 29
3.1.1 Firmware Detection Issues ......................................................................................... 29
3.1.2 Firmware Detection Procedure .................................................................................. 30
3.2 Firmware Upgrade Tool ....................................................................................................... 32
PLA-4xx Series User’s Guide
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Table of Contents
Chapter 4
The ENCRYPT Button.............................................................................................................35
4.1 ENCRYPT Button Overview ................................................................................................ 35
4.2 Set Up a HomePlug AV Network with ENCRYPT ................................................................ 35
4.3 Setting Up Multiple Networks .............................................................................................. 37
4.4 ENCRYPT Button Behavior ................................................................................................. 38
Chapter 5
The Configuration Utility........................................................................................................41
5.1 Overview .............................................................................................................................. 41
5.1.1 Powerline Network Security ....................................................................................... 42
5.1.2 Device Access Key (DAK) .......................................................................................... 42
5.2 Starting the Configuration Utility .......................................................................................... 42
5.3 Configuration Screen .......................................................................................................... 43
5.4 Firmware Screen ................................................................................................................ 44
5.5 Network Info Screen ........................................................................................................... 45
5.6 Advanced Screen ............................................................................................................ 46
5.7 About Screen ....................................................................................................................... 49
Chapter 6
Powerline Network Setup Tutorial......................................................................................... 51
6.0.1 Overview .................................................................................................................... 51
6.0.2 Important Terms ......................................................................................................... 52
6.0.3 Accessing Your Powerline Adapter ............................................................................ 52
6.0.4 Adding a Powerline Adapter ....................................................................................... 53
6.0.5 Setting Up a New Network with a New Adapter ......................................................... 55
6.0.6 Splitting a Network into Two Networks ....................................................................... 56
6.1 Troubleshooting ................................................................................................................... 58
Chapter 7
LEDs and Troubleshooting ....................................................................................................61
7.1 LEDs .................................................................................................................................... 61
7.1.1 PLA-401/PLA401 v2 ................................................................................................... 61
7.1.2 PLA-400/400 v2/402 .................................................................................................. 62
7.1.3 PLA-470 ..................................................................................................................... 63
7.2 Power and Light Problems .................................................................................................. 65
7.3 Configuration Utility Problems .............................................................................................66
7.4 Powerline Problems ............................................................................................................. 67
7.5 ENCRYPT Button Problems ................................................................................................ 67
Part III: Appendices and Index.............................................................. 71
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PLA-4xx Series User’s Guide
Table of Contents
Appendix A Product Specifications ................................................................................... 73
Appendix B Customer Support .........................................................................................79
Appendix C Legal Information...........................................................................................85
Index......................................................................................................................................... 89
PLA-4xx Series User’s Guide
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Table of Contents
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PLA-4xx Series User’s Guide
List of Tables
List of Tables
Table 1 Password Summary .................................................................................................................. 18
Table 2 Firmware Detection Tool: Result Screen ................................................................................... 31
Table 3 Time ENCRYPT Button is Pressed and Action ......................................................................... 38
Table 4 Configuration Screen ................................................................................................................ 43
Table 5 Network Info Screen ................................................................................................................. 46
Table 6 Priority Settings ......................................................................................................................... 47
Table 7 Advanced Screen ...................................................................................................................... 49
Table 8 About Screen ............................................................................................................................ 49
Table 9 PLA-401 Lights ......................................................................................................................... 61
Table 10 PLA-400/402 Lights ................................................................................................................ 62
Table 11 PLA-400 v2 Lights ................................................................................................................... 63
Table 12 PLA-470 Lights ....................................................................................................................... 64
Table 13 PLA-470 v2 Lights ................................................................................................................... 64
Table 14 Hardware Specifications ......................................................................................................... 73
Table 15 Firmware Specifications .......................................................................................................... 74
Table 16 Performance ........................................................................................................................... 75
Table 17 Standards Supported .............................................................................................................. 75
Table 18 RJ-45 Connector Pin Assignments ......................................................................................... 77
PLA-4xx Series User’s Guide
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List of Tables
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PLA-4xx Series User’s Guide
List of Figures
List of Figures
Figure 1 Expand Your Network with the PLA-4xx ................................................................................... 17
Figure 2 .NET Framework Installation Prompt ....................................................................................... 22
Figure 3 Microsoft’s Agreement .............................................................................................................. 22
Figure 4 .NET Framework Installation Process ...................................................................................... 23
Figure 5 Microsoft’s Agreement .............................................................................................................. 23
Figure 6 InstallShield Wizard Start Screen ............................................................................................. 23
Figure 7 Customer Information Input ...................................................................................................... 24
Figure 8 Install Destination Folder .......................................................................................................... 24
Figure 9 Restart Screen ......................................................................................................................... 25
Figure 10 Firmware Detection With an Early Firmware Local Device .................................................. 30
Figure 11 Firmware Detection With a Latest Firmware Local Device ................................................... 30
Figure 12 Firmware Detection Tool: Start ............................................................................................... 31
Figure 13 Firmware Detection Tool: Result ........................................................................................... 31
Figure 14 Firmware Upgrade Tool: Start ................................................................................................. 32
Figure 15 Firmware Upgrade Tool: Upgrading ...................................................................................... 33
Figure 16 Firmware Upgrade Tool: Finish ............................................................................................. 33
Figure 17 ENCRYPT Connection Procedure ......................................................................................... 36
Figure 18 Adding More Powerline Adapters to Your Network ............................................................... 37
Figure 19 One Existing Powerline Network ........................................................................................... 37
Figure 20 Two Separate Powerline Networks ....................................................................................... 38
Figure 21 Example Network Setup ......................................................................................................... 41
Figure 22 PLA-4xx Series Configuration Utility Icon ............................................................................... 42
Figure 23 Configuration Screen ............................................................................................................. 43
Figure 24 Firmware Screen ................................................................................................................... 45
Figure 25 Network Info Screen .............................................................................................................. 45
Figure 26 Priority Settings ...................................................................................................................... 48
Figure 27 Advanced Screen ................................................................................................................... 48
Figure 28 About Screen .......................................................................................................................... 49
Figure 29 Plug Your Powerline Adapter into a Power Socket ................................................................. 52
Figure 30 Connect Your Powerline Adapter to a Computer .................................................................... 52
Figure 31 Click on the PLA-4xx Series Configuration Utility Icon ........................................................... 53
Figure 32 Add a Printer to Your Powerline Network ............................................................................... 53
Figure 33 Adding a New Adapter ........................................................................................................... 54
Figure 34 Adding an Adapter to an Existing Network .............................................................................54
Figure 35 Network Name Pop-up ........................................................................................................... 54
Figure 36 Add New Adapters to Make a Second Network ..................................................................... 55
Figure 37 Making a New Network with the New Adapter ....................................................................... 56
Figure 38 Local/Remote Adapters on a Powerline Network .................................................................. 56
PLA-4xx Series User’s Guide
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List of Figures
Figure 39 Adding an Adapter to Your New Network ............................................................................... 57
Figure 40 Incorrect DAK or No DAK ....................................................................................................... 57
Figure 41 Correct DAK .......................................................................................................................... 57
Figure 42 An Adapter on Your New Network .......................................................................................... 58
Figure 43 Adapters on a New Powerline Network ..................................................................................58
Figure 44 PLA-401 Lights ....................................................................................................................... 61
Figure 45 PLA-400/400 v2/ 402 Lights ................................................................................................... 62
Figure 46 PLA-470 and PLA-470 v2 Lights ............................................................................................ 63
Figure 47 Wall-mounting Example .......................................................................................................... 76
Figure 48 RJ-45 Connector Pins ............................................................................................................ 77
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PLA-4xx Series User’s Guide
PART I
Introduction
Introducing the PLA-4xx (17)
Installing the Utility (21)
15
16
CHAPTER 1
Introducing the PLA-4xx
1.1 Overview
This chapter introduces the main applications and features of the PLA-4xx HomePlug AV
compliant powerline adapter. See Appendix A on page 73 for detailed product specifications.
In this User’s Guide the electrical wiring network and coaxial cable network are both referred
to as the “powerline network”. The HomePlug AV standard specifies how network devices
communicate using standard electrical wiring.
1.2 Expand Your Network with the PLA-4xx
The PLA-4xx plugs into an ordinary power outlet to easily extend a cable or DSL broadband
connection or existing Ethernet (LAN) network to any other electrical outlet in any room of a
house, all without the need for any new cabling. Devices can securely communicate with each
other at high data transfer rates. (See Appendix A on page 73 for speeds currently supported
by the PLA-4xx.) The PLA-4xx uses 128-bit Advanced Encryption Standard (AES) to ensure
safe transfer of information.
Figure 1 Expand Your Network with the PLA-4xx
Connect your PLA-4xx to an Internet gateway such as a modem and plug it into an ordinary
power outlet in your home. Plug a second PLA-4xx into another power outlet and connect a
computer to the PLA-4xx for Internet access. Your network can be further expanded by
plugging additional PLA-4xxs into other outlets in your home and connecting other computers
or network devices (for example, a printer) to them.
Refer to your Quick Start Guide for hardware connection information. Refer to Appendix A on
page 73 for wall mounting instructions.
PLA-4xx Series User’s Guide
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Chapter 1 Introducing the PLA-4xx
1.3 Ways to Manage the PLA-4xx
Use the ENCRYPT button to add powerline devices to your powerline network if they have
this button. See Chapter 4 on page 35 for instructions on using the ENCRYPT feature.
Use the PLA-4xx Series Configuration Utility (or utility, for short) to manage the PLA-4xx.
See Section 2.2 on page 21 for instructions on installing the utility.
Use the firmware detection and firmware upgrade tools to upgrade to the latest firmware.
Because the latest PLA-4xxs are only compatible with other powerline devices with the latest
HomePlug AV firmware, as well as the latest version Utility, these tools are available to help
you upgrade. You can download both of these tools from the ZyXEL website
(www.zyxel.com.tw). See Chapter 3 on page 29 for information in using these tools.
" This User’s Guide describes the latest version utility. This utility is only
compatible with a PLA-4xx which has the latest firmware installed. If you don’t
already have them, download the latest firmware and utility from the ZyXEL
website.
1.4 Security
Since your powerline network may extend outside your premises, it is important to set up
security on your PLA-4xx.
1.4.1 Passwords
You use two types of passwords in the HomePlug AV powerline network. The following table
describes the differences between the passwords.
Table 1 Password Summary
PASSWORD DESCRIPTION
Network Name All powerline adapters that follow the HomePlug AV standard are
DAK (Data Access
Key) Password
1.4.2 Setting Up Security
shipped with the same powerline network name “HomePlugAV”.
Change the network name via the PLA-4xx Series Configuration
Utility to create a private network. See Section 5.3 on page 43.
In order to manage the powerline adapters on your powerline
network you must enter the adapters’ DAK password in the PLA-4xx
Series Configuration Utility. This password is printed on the
powerline adapter itself.
You don’t need to add the password for the powerline adapter
directly connected to the computer running the configuration utility
(local powerline adapter), you only have to add the remote powerline
adapters’ passwords (those on your circuit, but not directly
connected to your computer).
18
The ENCRYPT feature automatically sets up security on your powerline network. Use this
feature if your powerline devices have the ENCRYPT button.
PLA-4xx Series User’s Guide
Chapter 1 Introducing the PLA-4xx
If your devices do not have the ENCRYPT button, use the PLA-4xx Series Configuration
Utility to set up security on the PLA-4xx. Although the PLA-4xx is a “plug-and-play”
network expanding solution there are several reasons for enabling security on the powerline
network in your home.
1 It’s easy and only requires you to change a network name.
2 It’s a good idea to ensure privacy of your communication. When you use the PLA-4xx
and other powerline adapters, the electrical wiring in your home becomes an extension
of your Ethernet network. Your network traffic flows freely within the electrical circuit
of your home and is bounded in most cases by a power meter.
Without security (encryption) your information is accessible to anyone using a
powerline adapter on the same electrical circuit. In some cases, a circuit can be shared by
more than one household.
To prevent compromising your network security, you can create a private network. A
private network uses a secret password (Network Name) to make sure that only
permitted powerline adapters can communicate in your network. See Section 5.3 on page
43 for information on setting up a private network.
" Buildings and even streets may share a coaxial cable connection. If your
powerline network uses a coaxial cable, the network will probably extend
outside your premises. In this case make your network more secure with a
private network name.
3 You may need to change the Network Name to create multiple powerline networks. See
the next section for more information on how to set up a multiple network.
1.5 Multiple Networks
Multiple powerline networks can coexist on a single powerline circuit. You might want to
implement multiple powerline networks in a small office environment where you have two
separate Ethernet networks.
1 Connect one powerline adapter to a router or switch on the first Ethernet network and
assign a Network Name (for example “Password1”) to this powerline adapter. Add
additional powerline adapters to your network by plugging them into your powerline
outlets and assigning them “Password1”. This completes the configuration of your first
powerline network.
2 Connect another powerline adapter to a router or switch on the second Ethernet network
and assign a different Network Name (for example “Password2”) to this powerline
adapter. Again, add additional powerline adapters and assign them “Password2”.
You now have two private networks on your powerline circuit. Information is not shared
between the two networks as only powerline adapters with the same Network Name can
communicate with each other.
PLA-4xx Series User’s Guide
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Chapter 1 Introducing the PLA-4xx
20
PLA-4xx Series User’s Guide
CHAPTER 2
Installing the Utility
This chapter guides you through the installation of the configuration utility for your PLA-4xx.
2.1 Overview of the Installation Process
The installation of the configuration utility does the following:
1 Checks for and installs Microsoft’s .NET Framework version 1.1 software on your
computer. This software is necessary for the installation of the PLA-4xx Series
Configuration Utility. If you already have .NET Framework version 1.1 installed on
your computer this step will be skipped.
2 Installs ZyXEL’s PLA-4xx Series Configuration Utility. This utility allows you to
manage the network name (See Section 5.3 on page 43 for more information) or view the
devices recognized on your powerline network.
" At the time of writing the utility is only compatible on Microsoft Windows XP
and Microsoft Windows Vista (32-bit version) operating systems.
" This User’s Guide describes the latest version utility. This utility is only
compatible with a PLA-4xx which has the latest firmware installed. If you don’t
already have them, download the latest firmware and utility from the ZyXEL
website.
2.2 Installing the Utility
Follow the steps below to install .NET Framework version 1.1 and the PLA-4xx Series
Configuration Utility on your computer.
1 Insert the included CD-ROM into your computer’s CD-ROM drive. The Setup utility
runs automatically. Alternatively this can also be done manually by double clicking the
setup.exe file on the CD. A prompt appears asking you to install the .NET Framework
version 1.1. Click Ye s to continue with the installation.
PLA-4xx Series User’s Guide
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Chapter 2 Installing the Utility
Figure 2 .NET Framework Installation Prompt
2 Review Microsoft’s License Agreement, select I agree and click Install to proceed.
Figure 3 Microsoft’s Agreement
22
3 The next screen allows you to see the progress of the installation.
PLA-4xx Series User’s Guide
Figure 4 .NET Framework Installation Process
4 Click OK to complete the installation process.
Figure 5 Microsoft’s Agreement
Chapter 2 Installing the Utility
5 The Setup utility runs automatically. Click Yes or Next to continue through the initial
screen. Click Cancel only if you want to abort the installation.
Figure 6 InstallShield Wizard Start Screen
PLA-4xx Series User’s Guide
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Chapter 2 Installing the Utility
6 Fill in the User Name and Company Name fields (optional). If you want the utility to
be only available to the currently logged in user, select Only for me(...). Otherwise,
click Next to continue and allow all users to use the configuration utility.
Figure 7 Customer Information Input
7 Click Next to install the utility to the default folder, or click Change to specify a
different location on your computer.
Figure 8 Install Destination Folder
8 When the installation is finished, a screen appears to confirm the InstallShield Wizard
has successfully installed the PLA-4xx Series Configuration Utility to your computer.
Click Finish to exit the wizard.
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PLA-4xx Series User’s Guide
Chapter 2 Installing the Utility
Figure 9 Restart Screen
9 The following pop-up appears. Click Yes to restart your computer, or click No to restart
your computer later.
" If you select “No, I will restart my computer later”, you will not be able to launch
the utility until after a restart of your computer.
PLA-4xx Series User’s Guide
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Chapter 2 Installing the Utility
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PLA-4xx Series User’s Guide
PART II
Managing the PLA-
4xx
Firmware Tools (29)
The ENCRYPT Button (35)
The Configuration Utility (41)
Powerline Network Setup Tutorial (51)
LEDs and Troubleshooting (61)
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