ZyXEL Communications P-2602R-DxA, PDT 8000 User Manual

P-2602R/RL-DxA Series

ADSL2+ VoIP IAD

User’s Guide

Version 3.40

6/2006

Edition 1

P-2602R/RL-DxA Series User’s Guide

Copyright

Copyright © 2006 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

Copyright 3

P-2602R/RL-DxA Series User’s Guide

Federal Communications Commission (FCC) Interference Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause
undesired operations.

This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Certifications

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Certifications

1 Go to www.zyxel.com.

2 Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

3 Select the certification you wish to view from this page.

4 Certifications

P-2602R/RL-DxA Series User’s Guide

Certifications 5

P-2602R/RL-DxA Series User’s Guide

For your safety, be sure to read and follow all warning notices and instructions.

• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.

• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.

• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).

• Do NOT use the device if the power supply is damaged as it might cause electrocution.

• If the power supply is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.

• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.

• Do not use the device outside, and make sure all the connections are indoors. There may
be a remote risk of electric shock from lightning.

• If you wall mount your device, make sure that no electrical, gas or water pipes will be
damaged.

• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.

• Make sure to connect the cables to the correct ports.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.

• Do NOT store things on the device.

• Connect ONLY suitable accessories to the device.

• Always disconnect all telephone lines from the wall outlet before servicing or
disassembling this equipment.

Safety Warnings

6 Safety Warnings

P-2602R/RL-DxA Series User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.

ZyXEL Limited Warranty 7

P-2602R/RL-DxA Series User’s Guide

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Customer Support

METHOD

LOCATION

CORPORATE
HEADQUARTERS
(WORLDWIDE)

CZECH REPUBLIC

DENMARK

FINLAND

FRANCE

GERMANY

HUNGARY

KAZAKHSTAN

NORTH AMERICA

NORWAY

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.com

[e-mail] [phone] ftp.zyxel.com

[e-mail] [phone] www.zyxel.cz ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.dk ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fi ZyXEL Communications Oy

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fr ZyXEL France

[phone]

[e-mail] [phone] www.zyxel.de ZyXEL Deutschland GmbH.

[e-mail] [phone]

[e-mail] [phone] www.zyxel.hu ZyXEL Hungary

[e-mail] [phone]

http://zyxel.kz/support [phone] www.zyxel.kz ZyXEL Kazakhstan

[e-mail] [phone]

[e-mail] 1-800-255-4101

[phone]

[e-mail] [phone] ftp.us.zyxel.com

[e-mail] [phone] www.zyxel.no ZyXEL Communications A/S

[e-mail] [phone]

A

WEB SITE

www.europe.zyxel.com

ftp.europe.zyxel.com

www.us.zyxel.com ZyXEL Communications Inc.

REGULAR MAIL

ZyXEL Communications Corp.
6 Innovation Road II

Science Park
Hsinchu 300
Ta iw a n

Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika

Columbusvej
2860 Soeborg
Denmark

Malminkaari 10
00700 Helsinki
Finland

1 rue des Vergers
Bat. 1 / C
69760 Limonest
France

Adenauerstr. 20/A2 D-52146
Wuerselen
Germany

48, Zoldlomb Str.
H-1025, Budapest
Hungary

43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan

1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.

Nils Hansens vei 13
0667 Oslo
Norway

8 Customer Support

P-2602R/RL-DxA Series User’s Guide

METHOD

LOCATION

POLAND

RUSSIA

SPAIN

SWEDEN

UKRAINE

UNITED KINGDOM

a. “+” is the (prefix) number you enter to make an international telephone call.

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.pl.zyxel.com ZyXEL Communications

[phone]

http://zyxel.ru/support [phone] www.zyxel.ru ZyXEL Russia

[e-mail] [phone]

[e-mail] [phone] www.zyxel.es ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.se ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.ua.zyxel.com ZyXEL Ukraine

[e-mail] [phone]

[e-mail] [phone]

08707 555779 (UK only)

[e-mail] [phone] ftp.zyxel.co.uk

A

WEB SITE

REGULAR MAIL

ul. Okrzei 1A
03-715 Warszawa
Poland

Ostrovityanova 37a Str.
Moscow, 117279
Russia

Arte, 21 5ª planta
28033 Madrid
Spain

Sjöporten 4, 41764 Göteborg
Sweden

13, Pimonenko Str.
Kiev, 04050
Ukraine

www.zyxel.co.uk ZyXEL Communications UK

Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)

Customer Support 9

P-2602R/RL-DxA Series User’s Guide

10 Customer Support

P-2602R/RL-DxA Series User’s Guide

Table of Contents

Copyright ..................................................................................................................3

Certifications ............................................................................................................4

Safety Warnings ....................................................................................................... 6

ZyXEL Limited Warranty.......................................................................................... 7

Customer Support.................................................................................................... 8

Table of Contents ................................................................................................... 11

List of Figures ........................................................................................................ 23

List of Tables .......................................................................................................... 29

Preface ....................................................................................................................33

Chapter 1

Getting To Know the ZyXEL Device...................................................................... 35

1.1 Introducing the P-2602RL-DxA Series ...............................................................35

1.2 Features .............................................................................................................36

1.3 Applications for the ZyXEL Device .....................................................................40

1.3.1 Internet Access .........................................................................................40

1.3.1.1 Internet Single User Account ..........................................................40

1.3.2 Making Calls via Internet Telephony Service Provider ..............................40

1.3.3 Make Peer-to-peer Calls ...........................................................................41

1.3.4 Firewall for Secure Broadband Internet Access .......................................41

1.3.5 LEDs .........................................................................................................42

Chapter 2

Introducing the Web Configurator........................................................................ 45

2.1 Web Configurator Overview ...............................................................................45

2.1.1 Accessing the Web Configurator ..............................................................45

2.1.2 The RESET Button ...................................................................................47

2.1.2.1 Using The Reset Button ..................................................................47

2.2 Web Configurator Main Screen ..........................................................................48

2.2.1 Title Bar ....................................................................................................48

2.2.2 Navigation Panel .......................................................................................49

2.2.3 Main Window ............................................................................................51

2.2.4 Status Bar .................................................................................................51

Table of Contents 11

P-2602R/RL-DxA Series User’s Guide

Chapter 3

Internet Setup Wizard ............................................................................................ 53

3.1 Introduction ........................................................................................................53

3.2 Internet Access Wizard Setup ............................................................................53

3.2.1 Manual Configuration ................................................................................55

Chapter 4

VoIP Wizard And Example ..................................................................................... 61

4.1 Introduction ........................................................................................................61

4.2 VoIP Wizard Setup .............................................................................................61

Chapter 5

Bandwidth Management Wizard ........................................................................... 67

5.1 Introduction ........................................................................................................67

5.2 Predefined Media Bandwidth Management Services ........................................67

5.3 Bandwidth Management Wizard Setup ..............................................................68

Chapter 6

Status Screens ....................................................................................................... 73

6.1 Status Screen .....................................................................................................73

6.2 Any IP Table .......................................................................................................76

6.3 Packet Statistics .................................................................................................77

6.4 VoIP Statistics ....................................................................................................78

Chapter 7

WAN Setup.............................................................................................................. 81

7.1 WAN Overview ..................................................................................................81

7.1.1 Encapsulation ...........................................................................................81

7.1.1.1 ENET ENCAP .................................................................................81

7.1.1.2 PPP over Ethernet ..........................................................................81

7.1.1.3 PPPoA .............................................................................................82

7.1.1.4 RFC 1483 ........................................................................................82

7.1.2 Multiplexing ...............................................................................................82

7.1.2.1 VC-based Multiplexing ....................................................................82

7.1.2.2 LLC-based Multiplexing ...................................................................82

7.1.3 VPI and VCI ..............................................................................................82

7.1.4 IP Address Assignment ............................................................................83

7.1.4.1 IP Assignment with PPPoA or PPPoE Encapsulation .....................83

7.1.4.2 IP Assignment with RFC 1483 Encapsulation .................................83

7.1.4.3 IP Assignment with ENET ENCAP Encapsulation ..........................83

7.1.5 Nailed-Up Connection (PPP) ....................................................................83

7.1.6 NAT ...........................................................................................................83

7.2 Metric ................................................................................................................84

12 Table of Contents

P-2602R/RL-DxA Series User’s Guide

7.3 Traffic Shaping ...................................................................................................84

7.3.1 ATM Traffic Classes ..................................................................................85

7.3.1.1 Constant Bit Rate (CBR) .................................................................85

7.3.1.2 Variable Bit Rate (VBR) ...................................................................85

7.3.1.3 Unspecified Bit Rate (UBR) .............................................................86

7.4 Zero Configuration Internet Access ....................................................................86

7.5 Internet Access Setup .......................................................................................86

7.5.1 Advanced Internet Access Setup...............................................................89

7.6 WAN More Connections .....................................................................................90

7.7 Traffic Redirect ...................................................................................................91

7.8 WAN Backup Setup ............................................................................................93

Chapter 8

LAN Setup............................................................................................................... 95

8.1 LAN Overview ...................................................................................................95

8.1.1 LANs, WANs and the ZyXEL Device ........................................................95

8.1.2 DHCP Setup .............................................................................................96

8.1.2.1 IP Pool Setup ..................................................................................96

8.1.3 DNS Server Address ................................................................................96

8.1.4 DNS Server Address Assignment .............................................................97

8.2 LAN TCP/IP ........................................................................................................97

8.2.1 IP Address and Subnet Mask ...................................................................97

8.2.1.1 Private IP Addresses .......................................................................98

8.2.2 RIP Setup .................................................................................................98

8.2.3 Multicast ....................................................................................................99

8.2.4 Any IP .......................................................................................................99

8.2.4.1 How Any IP Works ........................................................................100

8.3 Configuring LAN IP ..........................................................................................101

8.3.1 Configuring Advanced LAN Setup ...........................................................101

8.4 DHCP Setup .....................................................................................................103

8.5 LAN Client List .................................................................................................104

8.6 LAN IP Alias .....................................................................................................106

Chapter 9

Network Address Translation (NAT) Screens.................................................... 109

9.1 NAT Overview .................................................................................................109

9.1.1 NAT Definitions .......................................................................................109

9.1.2 What NAT Does ......................................................................................110

9.1.3 How NAT Works ..................................................................................... 110

9.1.4 NAT Application ...................................................................................... 111

9.1.5 NAT Mapping Types ............................................................................... 111

9.2 SUA (Single User Account) Versus NAT .......................................................... 112

9.3 NAT General Setup ......................................................................................... 112

Table of Contents 13

P-2602R/RL-DxA Series User’s Guide

9.4 Port Forwarding ................................................................................................113

9.4.1 Default Server IP Address ......................................................................114

9.4.2 Port Forwarding: Services and Port Numbers ........................................114

9.4.3 Configuring Servers Behind Port Forwarding (Example) ........................ 115

9.5 Configuring Port Forwarding ...........................................................................115

9.5.1 Port Forwarding Rule Edit ....................................................................... 116

9.5.2 SIP ALG .................................................................................................. 117

Chapter 10

Voice ...................................................................................................................... 119

10.1 Introduction to VoIP ........................................................................................119

10.2 SIP ................................................................................................................119

10.2.1 SIP Identities .........................................................................................119

10.2.1.1 SIP Number .................................................................................119

10.2.1.2 SIP Service Domain ....................................................................120

10.2.2 SIP Call Progression .............................................................................120

10.2.3 SIP Servers ...........................................................................................120

10.2.3.1 SIP User Agent ...........................................................................121

10.2.3.2 SIP Proxy Server .........................................................................121

10.2.3.3 SIP Redirect Server ....................................................................122

10.2.3.4 SIP Register Server ....................................................................123

10.2.3.5 Multiple SIP Accounts .................................................................123

10.3 SIP Settings Screen .......................................................................................123

10.3.1 RTP .......................................................................................................125

10.4 Pulse Code Modulation ..................................................................................125

10.5 Voice Coding ..................................................................................................125

10.5.1 G.711 .....................................................................................................125

10.5.2 G.729 ....................................................................................................125

10.6 PSTN Call Setup Signaling ............................................................................126

10.7 MWI (Message Waiting Indication) .................................................................126

10.8 Custom Tones (IVR) .......................................................................................126

10.8.0.1 Recording Custom Tones ............................................................126

10.8.0.2 Listening to Custom Tones ..........................................................127

10.8.0.3 Deleting Custom Tones ...............................................................127

10.9 Advanced SIP Setup Screen ..........................................................................127

10.10 Quality of Service (QoS) ..............................................................................131

10.10.1 Type Of Service (ToS) .........................................................................131

10.10.2 DiffServ ...............................................................................................131

10.10.2.1 DSCP and Per-Hop Behavior ....................................................131

10.10.3 VLAN ..................................................................................................132

10.10.4 SIP QoS Screen .................................................................................132

10.11 Phone ...........................................................................................................133

10.11.1 PSTN Line (‘L” Models only) ...............................................................133

14 Table of Contents

P-2602R/RL-DxA Series User’s Guide

10.11.2 Voice Activity Detection/Silence Suppression .....................................133

10.11.3 Comfort Noise Generation ..................................................................133

10.11.4 Echo Cancellation ...............................................................................134

10.12 Analog Phone ...............................................................................................134

10.13 Advanced Analog Phone Setup Screen .......................................................135

10.13.1 Common Phone Settings Screen .......................................................136

10.14 Supplementary Phone Services Overview ...................................................137

10.14.1 The Flash Key .....................................................................................138

10.14.2 Europe Type Supplementary Phone Services ....................................138

10.14.2.1 European Call Hold ...................................................................138

10.14.2.2 European Call Waiting ..............................................................139

10.14.2.3 European Call Transfer .............................................................139

10.14.2.4 European Three-Way Conference ............................................139

10.14.3 USA Type Supplementary Services ....................................................139

10.14.3.1 USA Call Hold ...........................................................................140

10.14.3.2 USA Call Waiting ......................................................................140

10.14.3.3 USA Call Transfer .....................................................................140

10.14.3.4 USA Three-Way Conference .....................................................140

10.15 Phone Region Screen ..................................................................................141

10.16 Speed Dial ....................................................................................................141

10.16.1 Peer-to-Peer Calls ..............................................................................142

10.17 Speed Dial Screen .......................................................................................142

10.18 Incoming Call Policy Screen ........................................................................143

10.19 PSTN Line Screen .......................................................................................145

Chapter 11

Phone Usage ........................................................................................................ 147

11.1 Dialing a Telephone Number ..........................................................................147

11.2 Using Speed Dial to Dial a Telephone Number ..............................................147

11.3 Internal Calls ..................................................................................................147

11.4 Checking the Device’s IP Address .................................................................147

11.5 Auto Firmware Upgrade .................................................................................148

Chapter 12

Firewalls................................................................................................................ 149

12.1 Firewall Overview ..........................................................................................149

12.2 Types of Firewalls ..........................................................................................149

12.2.1 Packet Filtering Firewalls ......................................................................149

12.2.2 Application-level Firewalls ....................................................................150

12.2.3 Stateful Inspection Firewalls ................................................................150

12.3 Introduction to ZyXEL’s Firewall .....................................................................150

12.3.1 Denial of Service Attacks ......................................................................151

12.4 Denial of Service ............................................................................................151

Table of Contents 15

P-2602R/RL-DxA Series User’s Guide

12.4.1 Basics ...................................................................................................151

12.4.2 Types of DoS Attacks ...........................................................................152

12.4.2.1 ICMP Vulnerability ......................................................................154

12.4.2.2 Illegal Commands (NetBIOS and SMTP) ....................................154

12.4.2.3 Traceroute ...................................................................................155

12.5 Stateful Inspection ..........................................................................................155

12.5.1 Stateful Inspection Process ..................................................................156

12.5.2 Stateful Inspection on Your ZyXEL Device ...........................................156

12.5.3 TCP Security .........................................................................................157

12.5.4 UDP/ICMP Security ..............................................................................157

12.5.5 Upper Layer Protocols ..........................................................................158

12.6 Guidelines for Enhancing Security with Your Firewall ....................................158

12.6.1 Security In General ...............................................................................158

12.7 Packet Filtering Vs Firewall ............................................................................159

12.7.1 Packet Filtering: ....................................................................................159

12.7.1.1 When To Use Filtering .................................................................160

12.7.2 Firewall .................................................................................................160

12.7.2.1 When To Use The Firewall ..........................................................160

Chapter 13

Firewall Configuration ......................................................................................... 161

13.1 Access Methods .............................................................................................161

13.2 Firewall Policies Overview ............................................................................161

13.3 Rule Logic Overview .....................................................................................162

13.3.1 Rule Checklist .......................................................................................162

13.3.2 Security Ramifications ..........................................................................162

13.3.3 Key Fields For Configuring Rules .........................................................163

13.3.3.1 Action ..........................................................................................163

13.3.3.2 Service ........................................................................................163

13.3.3.3 Source Address ...........................................................................163

13.3.3.4 Destination Address ....................................................................163

13.4 Connection Direction ......................................................................................163

13.4.1 LAN to WAN Rules ...............................................................................164

13.4.2 Alerts .....................................................................................................164

13.5 General Firewall Policy ...............................................................................164

13.6 Firewall Rules Summary ...............................................................................165

13.6.1 Configuring Firewall Rules ...................................................................167

13.6.2 Customized Services ............................................................................170

13.6.3 Configuring A Customized Service ......................................................171

13.7 Example Firewall Rule ...................................................................................171

13.8 DoS Thresholds ............................................................................................175

13.8.1 Threshold Values ..................................................................................175

13.8.2 Half-Open Sessions ..............................................................................176

16 Table of Contents

P-2602R/RL-DxA Series User’s Guide

13.8.2.1 TCP Maximum Incomplete and Blocking Time ...........................176

13.8.3 Configuring Firewall Thresholds ............................................................177

Chapter 14

Content Filtering .................................................................................................. 179

14.1 Content Filtering Overview ............................................................................179

14.2 Configuring Keyword Blocking .....................................................................179

14.3 Configuring the Schedule .............................................................................180

14.4 Configuring Trusted Computers ...................................................................181

Chapter 15

Static Route .......................................................................................................... 183

15.1 Static Route .................................................................................................183

15.2 Configuring Static Route ...............................................................................183

15.2.1 Static Route Edit ..................................................................................185

Chapter 16

Bandwidth Management...................................................................................... 187

16.1 Bandwidth Management Overview ...............................................................187

16.2 Application-based Bandwidth Management ...................................................187

16.3 Subnet-based Bandwidth Management .........................................................187

16.4 Application and Subnet-based Bandwidth Management ...............................188

16.5 Scheduler .......................................................................................................188

16.5.1 Priority-based Scheduler ......................................................................188

16.5.2 Fairness-based Scheduler ....................................................................188

16.6 Maximize Bandwidth Usage ...........................................................................189

16.6.1 Reserving Bandwidth for Non-Bandwidth Class Traffic ........................189

16.6.2 Maximize Bandwidth Usage Example ..................................................189

16.6.2.1 Priority-based Allotment of Unused and Unbudgeted Bandwidth 190

16.6.2.2 Fairness-based Allotment of Unused and Unbudgeted Bandwidth ...
190

16.6.3 Bandwidth Management Priorities ........................................................191

16.7 Configuring Summary ...................................................................................191

16.8 Bandwidth Management Rule Setup ............................................................192

16.8.1 Rule Configuration .................................................................................194

16.9 Bandwidth Monitor .......................................................................................196

Chapter 17

Dynamic DNS Setup............................................................................................. 197

17.1 Dynamic DNS Overview ...............................................................................197

17.1.1 DYNDNS Wildcard ................................................................................197

17.2 Configuring Dynamic DNS ............................................................................197

Table of Contents 17

P-2602R/RL-DxA Series User’s Guide

Chapter 18

Remote Management Configuration .................................................................. 201

18.1 Remote Management Overview ....................................................................201

18.1.1 Remote Management Limitations .........................................................201

18.1.2 Remote Management and NAT ............................................................202

18.1.3 System Timeout ...................................................................................202

18.2 WWW .............................................................................................................202

18.3 Telnet ..............................................................................................................203

18.4 Configuring Telnet ..........................................................................................203

18.5 Configuring FTP ............................................................................................204

18.6 SNMP .............................................................................................................205

18.6.1 Supported MIBs ....................................................................................207

18.6.2 SNMP Traps .........................................................................................207

18.6.3 Configuring SNMP .................................................................................207

18.7 Configuring DNS ..........................................................................................209

18.8 Configuring ICMP ...........................................................................................209

Chapter 19

Universal Plug-and-Play (UPnP) ......................................................................... 211

19.1 Introducing Universal Plug and Play ............................................................. 211

19.1.1 How do I know if I'm using UPnP? ........................................................ 211

19.1.2 NAT Traversal .......................................................................................211

19.1.3 Cautions with UPnP ..............................................................................212

19.2 UPnP and ZyXEL ...........................................................................................212

19.2.1 Configuring UPnP .................................................................................212

19.3 Installing UPnP in Windows Example ............................................................213

19.4 Using UPnP in Windows XP Example ...........................................................216

Chapter 20

System .................................................................................................................. 223

20.1 General Setup and System Name .................................................................223

20.1.1 General Setup .......................................................................................223

20.2 Time Setting ..................................................................................................225

Chapter 21

Logs ...................................................................................................................... 229

21.1 Logs Overview ..............................................................................................229

21.1.1 Alerts and Logs .....................................................................................229

21.2 Viewing the Logs ............................................................................................229

21.3 Configuring Log Settings ...............................................................................230

21.4 SMTP Error Messages ...................................................................................233

21.4.1 Example E-mail Log ..............................................................................233

18 Table of Contents

P-2602R/RL-DxA Series User’s Guide

Chapter 22

Tools ...................................................................................................................... 235

22.1 Introduction ....................................................................................................235

22.2 Filename Conventions ...................................................................................235

22.3 File Maintenance Over WAN ..........................................................................236

22.4 Firmware Upgrade Screen ...........................................................................236

22.5 Backup and Restore ......................................................................................238

22.5.1 Backup Configuration ..........................................................................239

22.5.2 Restore Configuration ..........................................................................239

22.5.3 Reset to Factory Defaults ....................................................................240

22.6 Restart ............................................................................................................241

22.7 Using FTP or TFTP to Back Up Configuration ...............................................241

22.7.1 Using the FTP Commands to Back Up Configuration ..........................241

22.7.2 FTP Command Configuration Backup Example ..................................242

22.7.3 Configuration Backup Using GUI-based FTP Clients ...........................242

22.7.4 Backup Configuration Using TFTP .......................................................243

22.7.5 TFTP Command Configuration Backup Example .................................243

22.7.6 Configuration Backup Using GUI-based TFTP Clients .........................244

22.8 Using FTP or TFTP to Restore Configuration ..............................................244

22.8.1 Restore Using FTP Session Example ..................................................245

22.9 FTP and TFTP Firmware and Configuration File Uploads .............................245

22.9.1 FTP File Upload Command from the DOS Prompt Example ................245

22.9.2 FTP Session Example of Firmware File Upload ...................................246

22.9.3 TFTP File Upload ..................................................................................246

22.9.4 TFTP Upload Command Example ........................................................247

Chapter 23

Diagnostic ............................................................................................................249

23.1 General Diagnostic ........................................................................................249

23.2 DSL Line Diagnostic .....................................................................................249

Chapter 24

Troubleshooting ................................................................................................... 253

24.1 Problems Starting Up the ZyXEL Device .......................................................253

24.2 Problems with the LAN ...................................................................................253

24.3 Problems with the WAN .................................................................................254

24.4 Problems Accessing the ZyXEL Device .........................................................255

24.4.1 Pop-up Windows, JavaScripts and Java Permissions ..........................255

24.4.1.1 Internet Explorer Pop-up Blockers ..............................................256

24.4.1.2 JavaScripts ..................................................................................259

24.4.1.3 Java Permissions ........................................................................261

24.5 Telephone Problems ......................................................................................263

24.6 Problems With Multiple SIP Accounts ............................................................264

Table of Contents 19

P-2602R/RL-DxA Series User’s Guide

24.6.1 Outgoing Calls ......................................................................................264

24.6.2 Incoming Calls ......................................................................................265

Appendix A

Product Specifications ....................................................................................... 267

Appendix B

Splitters and Microfilters ..................................................................................... 271

Connecting a POTS Splitter ................................................................................... 271

Telephone Microfilters ............................................................................................ 271

Appendix C

Setting up Your Computer’s IP Address............................................................ 273

Windows 95/98/Me................................................................................................. 273

Configuring ...................................................................................................... 275

Verifying Settings............................................................................................. 276

Windows 2000/NT/XP ............................................................................................ 276

Verifying Settings............................................................................................. 280

Macintosh OS 8/9................................................................................................... 281

Verifying Settings............................................................................................. 282

Macintosh OS X ..................................................................................................... 282

Verifying Settings............................................................................................. 284

Appendix D

IP Subnetting ........................................................................................................ 285

IP Addressing......................................................................................................... 285

IP Classes .............................................................................................................. 285

Subnet Masks ........................................................................................................ 286

Subnetting .............................................................................................................. 286

Example: Two Subnets .......................................................................................... 287

Example: Four Subnets.......................................................................................... 289

Example Eight Subnets.......................................................................................... 290

Subnetting With Class A and Class B Networks. ................................................... 291

Appendix E

Services ................................................................................................................ 293

Appendix F

Firewall Commands ............................................................................................. 297

Sys Firewall Commands ........................................................................................ 297

Appendix G

Triangle Route ...................................................................................................... 299

20 Table of Contents

P-2602R/RL-DxA Series User’s Guide

The Ideal Setup...................................................................................................... 299

The “Triangle Route” Problem................................................................................ 299

The “Triangle Route” Solutions .............................................................................. 300

IP Aliasing .............................................................................................................. 300

Gateways on the WAN Side................................................................................... 301

Appendix H

Log Descriptions.................................................................................................. 303

Log Commands...................................................................................................... 312

Configuring What You Want the ZyXEL Device to Log.................................... 312

Displaying Logs ............................................................................................... 313

Log Command Example......................................................................................... 314

Appendix I

Command Interpreter........................................................................................... 315

Command Syntax................................................................................................... 315

Command Usage ................................................................................................... 315

Appendix J

Internal SPTGEN .................................................................................................. 317

Internal SPTGEN Overview ................................................................................... 317

The Configuration Text File Format ........................................................................ 317

Internal SPTGEN File Modification - Important Points to Remember.............. 317

Internal SPTGEN FTP Download Example............................................................ 318

Internal SPTGEN FTP Upload Example ................................................................ 319

Command Examples.............................................................................................. 340

Index...................................................................................................................... 343

Table of Contents 21

P-2602R/RL-DxA Series User’s Guide

22 Table of Contents

P-2602R/RL-DxA Series User’s Guide

List of Figures

Figure 1 Internet Access Application ...................................................................... 40

Figure 2 Internet Telephony Service Provider Application ..................................... 41

Figure 3 Peer-to-peer Calling ................................................................................. 41

Figure 4 Firewall Application .................................................................................. 42

Figure 5 LEDs ........................................................................................................ 42

Figure 6 Password Screen ..................................................................................... 46

Figure 7 Change Password Screen ....................................................................... 46

Figure 8 Wizard or Advanced Screen ................................................................... 47

Figure 9 Main Screen ............................................................................................. 48

Figure 10 Select a Mode ........................................................................................ 53

Figure 11 Wizard Welcome .................................................................................... 54

Figure 12 Auto Detection: No DSL Connection ...................................................... 54

Figure 13 Auto-Detection: PPPoE .......................................................................... 55

Figure 14 Auto Detection: Failed ............................................................................ 55

Figure 15 Internet Access Wizard Setup: ISP Parameters .................................... 56

Figure 16 Internet Connection with PPPoE ............................................................ 57

Figure 17 Internet Connection with RFC 1483 ...................................................... 58

Figure 18 Internet Connection with ENET ENCAP ................................................ 58

Figure 19 Internet Connection with PPPoA ............................................................ 59

Figure 20 Connection Test Failed-2. ...................................................................... 60

Figure 21 VoIP Phone Calls ................................................................................... 61

Figure 22 Select a Mode ........................................................................................ 62

Figure 23 Wizard: Welcome ................................................................................... 62

Figure 24 VoIP Wizard Configuration ..................................................................... 63

Figure 25 SIP Registration Test ............................................................................. 64

Figure 26 VoIP Wizard Fail .................................................................................... 65

Figure 27 VoIP Wizard Finish ................................................................................ 65

Figure 28 Select a Mode ........................................................................................ 69

Figure 29 Wizard: Welcome ................................................................................... 69

Figure 30 Bandwidth Management Wizard: General Information .......................... 69

Figure 31 Bandwidth Management Wizard: Service Configuration ........................ 70

Figure 32 Bandwidth Management Wizard: Complete ........................................... 71

Figure 33 Status Screen ......................................................................................... 73

Figure 34 Any IP Table ........................................................................................... 76

Figure 35 Packet Statistics ..................................................................................... 77

Figure 36 VoIP Statistics ........................................................................................ 79

Figure 37 Example of Traffic Shaping .................................................................... 85

Figure 38 Internet Access Setup (PPPoE) ............................................................. 87

List of Figures 23

P-2602R/RL-DxA Series User’s Guide

Figure 39 Advanced Internet Access Setup ........................................................... 89

Figure 40 WAN More Connections ......................................................................... 91

Figure 41 Traffic Redirect Example ........................................................................ 92

Figure 42 Traffic Redirect LAN Setup .................................................................... 93

Figure 43 LAN and WAN IP Addresses ................................................................. 95

Figure 44 Any IP Example ..................................................................................... 100

Figure 45 LAN IP .................................................................................................... 101

Figure 46 Advanced LAN Setup ............................................................................. 102

Figure 47 DHCP Setup .......................................................................................... 103

Figure 48 LAN Client List ....................................................................................... 105

Figure 49 Physical Network & Partitioned Logical Networks ................................. 106

Figure 50 LAN IP Alias ........................................................................................... 106

Figure 51 How NAT Works ..................................................................................... 110

Figure 52 NAT Application With IP Alias ................................................................ 111

Figure 53 NAT General .......................................................................................... 113

Figure 54 Multiple Servers Behind NAT Example .................................................. 115

Figure 55 Port Forwarding ..................................................................................... 115

Figure 56 Port Forwarding Rule Setup ................................................................. 116

Figure 57 Network > NAT > ALG ........................................................................... 118

Figure 58 SIP User Agent ...................................................................................... 121

Figure 59 SIP Proxy Server ................................................................................... 122

Figure 60 SIP Redirect Server ............................................................................... 123

Figure 61 SIP > SIP Settings ................................................................................. 124

Figure 62 VoIP > SIP Settings > Advanced ........................................................... 128

Figure 63 DiffServ: Differentiated Service Field ..................................................... 132

Figure 64 SIP > QoS .............................................................................................. 132

Figure 65 Phone > Analog Phone .......................................................................... 134

Figure 66 Phone > Analog Phone > Advanced ...................................................... 135

Figure 67 Phone > Common .................................................................................. 137

Figure 68 VoIP > Phone > Region ......................................................................... 141

Figure 69 Phone Book > Speed Dial ...................................................................... 142

Figure 70 Phone Book > Incoming Call Policy ....................................................... 144

Figure 71 PSTN Line > General ............................................................................. 146

Figure 72 Firewall Application ................................................................................ 151

Figure 73 Three-Way Handshake .......................................................................... 152

Figure 74 SYN Flood .............................................................................................. 153

Figure 75 Smurf Attack .......................................................................................... 154

Figure 76 Stateful Inspection .................................................................................. 155

Figure 77 Firewall: General .................................................................................... 164

Figure 78 Firewall Rules ....................................................................................... 166

Figure 79 Firewall: Edit Rule .................................................................................. 168

Figure 80 Firewall: Customized Services ............................................................... 170

Figure 81 Firewall: Configure Customized Services .............................................. 171

24 List of Figures

P-2602R/RL-DxA Series User’s Guide

Figure 82 Firewall Example: Rules ........................................................................ 172

Figure 83 Edit Custom Port Example ..................................................................... 172

Figure 84 Firewall Example: Edit Rule: Destination Address ................................ 173

Figure 85 Firewall Example: Edit Rule: Select Customized Services .................... 174

Figure 86 Firewall Example: Rules: MyService ..................................................... 175

Figure 87 Firewall: Threshold ................................................................................. 177

Figure 88 Content Filter: Keyword ......................................................................... 179

Figure 89 Content Filter: Schedule ........................................................................ 180

Figure 90 Content Filter: Trusted ........................................................................... 181

Figure 91 Example of Static Routing Topology ...................................................... 183

Figure 92 Static Route ............................................................................................ 184

Figure 93 Static Route Edit .................................................................................... 185

Figure 94 Subnet-based Bandwidth Management Example .................................. 188

Figure 95 Bandwidth Management: Summary ....................................................... 191

Figure 96 Bandwidth Management: Rule Setup .................................................... 193

Figure 97 Bandwidth Management Rule Configuration ......................................... 194

Figure 98 Bandwidth Management: Monitor ......................................................... 196

Figure 99 Dynamic DNS ........................................................................................ 198

Figure 100 Remote Management: WWW .............................................................. 202

Figure 101 Telnet Configuration on a TCP/IP Network .......................................... 203

Figure 102 Remote Management: Telnet ............................................................... 204

Figure 103 Remote Management: FTP .................................................................. 205

Figure 104 SNMP Management Model .................................................................. 206

Figure 105 Remote Management: SNMP .............................................................. 208

Figure 106 Remote Management: DNS ................................................................. 209

Figure 107 Remote Management: ICMP ............................................................... 210

Figure 108 Configuring UPnP ................................................................................ 212

Figure 109 Add/Remove Programs: Windows Setup: Communication .................. 214

Figure 110 Add/Remove Programs: Windows Setup: Communication: Components

214

Figure 111 Network Connections ........................................................................... 215

Figure 112 Windows Optional Networking Components Wizard ............................ 215

Figure 113 Networking Services ............................................................................ 216

Figure 114 Network Connections ........................................................................... 217

Figure 115 Internet Connection Properties ........................................................... 218

Figure 116 Internet Connection Properties: Advanced Settings ............................ 219

Figure 117 Internet Connection Properties: Advanced Settings: Add .................... 219

Figure 118 System Tray Icon ................................................................................. 220

Figure 119 Internet Connection Status ................................................................... 220

Figure 120 Network Connections ........................................................................... 221

Figure 121 Network Connections: My Network Places .......................................... 222

Figure 122 Network Connections: My Network Places: Properties: Example ........ 222

Figure 123 System General Setup ......................................................................... 224

List of Figures 25

P-2602R/RL-DxA Series User’s Guide

Figure 124 System Time Setting ............................................................................ 225

Figure 125 View Log .............................................................................................. 230

Figure 126 Log Settings ......................................................................................... 231

Figure 127 E-mail Log Example ............................................................................. 234

Figure 128 Firmware Upgrade ............................................................................... 237

Figure 129 Firmware Upload In Progress .............................................................. 237

Figure 130 Network Temporarily Disconnected ..................................................... 238

Figure 131 Error Message ..................................................................................... 238

Figure 132 Configuration ........................................................................................ 239

Figure 133 Configuration Upload Successful ......................................................... 240

Figure 134 Network Temporarily Disconnected ..................................................... 240

Figure 135 Reset Warning Message ...................................................................... 240

Figure 136 Reset In Process Message .................................................................. 241

Figure 137 Restart Screen ..................................................................................... 241

Figure 138 FTP Session Example ......................................................................... 242

Figure 139 Restore Using FTP Session Example .................................................. 245

Figure 140 FTP Session Example of Firmware File Upload .................................. 246

Figure 141 Diagnostic: General ............................................................................. 249

Figure 142 Diagnostic: DSL Line ........................................................................... 250

Figure 143 Pop-up Blocker .................................................................................... 256

Figure 144 Internet Options .................................................................................. 257

Figure 145 Internet Options ................................................................................... 258

Figure 146 Pop-up Blocker Settings ...................................................................... 259

Figure 147 Internet Options ................................................................................... 260

Figure 148 Security Settings - Java Scripting ........................................................ 261

Figure 149 Security Settings - Java ....................................................................... 262

Figure 150 Java (Sun) ............................................................................................ 263

Figure 151 Outgoing Calls: Both Phone Ports - SIP1 ........................................... 264

Figure 152 Outgoing Calls: Individual SIP Accounts .............................................. 265

Figure 153 Incoming Calls: Both SIP Accounts .................................................... 265

Figure 154 Incoming Calls: Individual SIP Accounts .............................................. 266

Figure 155 Connecting a POTS Splitter ................................................................. 271

Figure 156 Connecting a Microfilter ....................................................................... 272

Figure 157 WIndows 95/98/Me: Network: Configuration ........................................ 274

Figure 158 Windows 95/98/Me: TCP/IP Properties: IP Address ............................ 275

Figure 159 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ............... 276

Figure 160 Windows XP: Start Menu ..................................................................... 277

Figure 161 Windows XP: Control Panel ................................................................. 277

Figure 162 Windows XP: Control Panel: Network Connections: Properties .......... 278

Figure 163 Windows XP: Local Area Connection Properties ................................. 278

Figure 164 Windows XP: Advanced TCP/IP Settings ............................................ 279

Figure 165 Windows XP: Internet Protocol (TCP/IP) Properties ............................ 280

Figure 166 Macintosh OS 8/9: Apple Menu ........................................................... 281

26 List of Figures

P-2602R/RL-DxA Series User’s Guide

Figure 167 Macintosh OS 8/9: TCP/IP ................................................................... 282

Figure 168 Macintosh OS X: Apple Menu .............................................................. 283

Figure 169 Macintosh OS X: Network .................................................................... 283

Figure 170 Ideal Setup ........................................................................................... 299

Figure 171 “Triangle Route” Problem ..................................................................... 300

Figure 172 IP Alias ................................................................................................. 300

Figure 173 Gateways on the WAN Side ................................................................. 301

Figure 174 Displaying Log Categories Example .................................................... 312

Figure 175 Displaying Log Parameters Example ................................................... 313

Figure 176 Log Command Example ...................................................................... 314

Figure 177 Configuration Text File Format: Column Descriptions .......................... 317

Figure 178 Invalid Parameter Entered: Command Line Example .......................... 318

Figure 179 Valid Parameter Entered: Command Line Example ............................. 318

Figure 180 Internal SPTGEN FTP Download Example ........................................ 319

Figure 181 Internal SPTGEN FTP Upload Example .............................................. 319

List of Figures 27

P-2602R/RL-DxA Series User’s Guide

28 List of Figures

P-2602R/RL-DxA Series User’s Guide

List of Tables

Table 1 Models Covered ....................................................................................... 35

Table 2 ADSL Standards ....................................................................................... 36

Table 3 LEDs ......................................................................................................... 43

Table 4 Web Configurator Icons in the Title Bar .................................................... 49

Table 5 Navigation Panel Summary ...................................................................... 49

Table 6 Internet Access Wizard Setup: ISP Parameters ....................................... 56

Table 7 Internet Connection with PPPoE ............................................................. 57

Table 8 Internet Connection with RFC 1483 ......................................................... 58

Table 9 Internet Connection with ENET ENCAP ................................................... 59

Table 10 Internet Connection with PPPoA ............................................................ 59

Table 11 Sample SIP Account Information ............................................................ 63

Table 12 VoIP Wizard Configuration ..................................................................... 63

Table 13 Media Bandwidth Management Setup: Services .................................... 67

Table 14 Bandwidth Management Wizard: General Information ........................... 70

Table 15 Bandwidth Management Wizard: Service Configuration ........................ 70

Table 16 Status Screen ......................................................................................... 74

Table 17 Any IP Table ........................................................................................... 76

Table 18 Packet Statistics ..................................................................................... 77

Table 19 VoIP Statistics ......................................................................................... 79

Table 20 Internet Access Setup ............................................................................ 87

Table 21 Advanced Internet Access Setup ........................................................... 89

Table 22 Advanced Internet Access Setup ........................................................... 91

Table 23 WAN Backup Setup ................................................................................ 94

Table 24 LAN IP .................................................................................................... 101

Table 25 Advanced LAN Setup ............................................................................. 102

Table 26 DHCP Setup ........................................................................................... 103

Table 27 LAN Client List ........................................................................................ 105

Table 28 LAN IP Alias ........................................................................................... 107

Table 29 NAT Definitions ....................................................................................... 109

Table 30 NAT Mapping Types ............................................................................... 112

Table 31 NAT General ........................................................................................... 113

Table 32 Services and Port Numbers .................................................................... 114

Table 33 Port Forwarding ...................................................................................... 116

Table 34 Port Forwarding Rule Setup ................................................................... 117

Table 35 Network > NAT > ALG ............................................................................ 118

Table 36 SIP Call Progression .............................................................................. 120

Table 37 SIP > SIP Settings .................................................................................. 124

Table 38 Custom Tones Details ............................................................................. 126

List of Tables 29

P-2602R/RL-DxA Series User’s Guide

Table 39 VoIP > SIP Settings > Advanced ............................................................ 129

Table 40 SIP > QoS ............................................................................................... 132

Table 41 Phone > Analog Phone ........................................................................... 134

Table 42 Phone > Analog Phone > Advanced ...................................................... 135

Table 43 Phone > Common ................................................................................... 137

Table 44 European Flash Key Commands ............................................................ 138

Table 45 USA Flash Key Commands .................................................................... 140

Table 46 VoIP > Phone > Region .......................................................................... 141

Table 47 Phone Book > Speed Dial ...................................................................... 142

Table 48 Phone Book > Incoming Call Policy ........................................................ 144

Table 49 PSTN Line > General ............................................................................. 146

Table 50 Common IP Ports ................................................................................... 152

Table 51 ICMP Commands That Trigger Alerts ..................................................... 154

Table 52 Legal NetBIOS Commands .................................................................... 154

Table 53 Legal SMTP Commands ....................................................................... 154

Table 54 Firewall: General .................................................................................... 165

Table 55 Firewall Rules ......................................................................................... 166

Table 56 Firewall: Edit Rule ................................................................................... 169

Table 57 Customized Services .............................................................................. 170

Table 58 Firewall: Configure Customized Services ............................................... 171

Table 59 Firewall: Threshold ................................................................................. 177

Table 60 Content Filter: Keyword .......................................................................... 180

Table 61 Content Filter: Schedule ......................................................................... 181

Table 62 Content Filter: Trusted ............................................................................ 181

Table 63 Static Route ............................................................................................ 184

Table 64 Static Route Edit ..................................................................................... 185

Table 65 Application and Subnet-based Bandwidth Management Example ......... 188

Table 66 Maximize Bandwidth Usage Example .................................................... 189

Table 67 Priority-based Allotment of Unused and Unbudgeted Bandwidth Example

Table 68 Fairness-based Allotment of Unused and Unbudgeted Bandwidth Example

Table 69 Bandwidth Management Priorities .......................................................... 191

Table 70 Media Bandwidth Management: Summary ............................................. 192

Table 71 Bandwidth Management: Rule Setup ..................................................... 193

Table 72 Bandwidth Management Rule Configuration .......................................... 194

Table 73 Dynamic DNS ......................................................................................... 198

Table 74 Remote Management: WWW ................................................................. 203

Table 75 Remote Management: Telnet ................................................................. 204

Table 76 Remote Management: FTP .................................................................... 205

Table 77 SNMP Traps ........................................................................................... 207

Table 78 Remote Management: SNMP ................................................................. 208

Table 79 Remote Management: DNS ................................................................... 209

190

190

30 List of Tables