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Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
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Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Certifications
Go to www.zyxel.com
1 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
2 Select the certification you wish to view from this page.
For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.
• Place cables carefully so that no one will step on them or stumble over them. Do NOT
allow anything to rest on the power cord and do NOT locate the product where anyone
can walk on the power cord.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone.
About This User's Manual
This manual is designed to help you configure the Prestige and provide background
information on its features.
Note: You may use the keypad and the LCD screen menus or the web configurator to
configure your Prestige.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
connection information and instructions on getting started.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com
support documentation.
for an online glossary of networking terms and additional
Syntax Conventions
• “Enter” means for you to type one or more characters and press the carriage return.
“Select” or “Choose” means for you to use one of the predefined choices.
• The choices of a menu item are in Bold Arial font.
• A single keystroke is in Arial font and enclosed in square brackets, for instance,
[ENTER] means the Enter, or carriage return, key; [ESC] means the escape key and
[SPACE BAR] means the space bar. [UP] and [DOWN] are the up and down arrow keys.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.
This chapter describes the key features and applications of your Prestige.
The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives you
the benefits of Internet telephony, for example cheaper calls, without the physical restrictions
of a fixed Internet connection (it provides mobility).
Sending compressed voice signals over the Internet is called Voice over IP or VoIP. The
Prestige is a Session Initiated Protocol (SIP) - based wireless VoIP telephone. SIP is an
internationally recognized standard for implementing VoIP.
The Prestige allows you to make and receive VoIP calls as long you are within range of an
IEEE 802.11b enabled wireless network.
The Prestige is easy to use and configure via the LCD display and keypad. You can even
manage your settings over the Internet using the Prestige's web configurator.
1.1 Features
Dynamic Jitter Buffer
The Prestige has a built-in adaptive, buffer that helps to smooth out the variations in delay
(jitter) for voice traffic. This helps ensure good voice quality for your conversations.
QoS (Quality of Service)
Quality of Service (QoS) mechanisms help to provide better service on a per-flow basis. The
Prestige supports Type of Service (ToS) and Differentiated Services (DiffServ). This allows
the Prestige to tag voice frames so they can be prioritized over the network.
Auto-provisioning
Auto-provisioning automatically updates your Prestige’s configurable settings via a server
hosted by your VoIP service provider.
STUN
Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators
(STUN) allows SIP to pass through NAT routers.
Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the
Prestige to work from behind any type of NAT router and eliminates the need for STUN or a
SIP ALG (Application Layer Gateway).
Voice Coding
The Prestige can use the following voice codecs (coder/decoders).
•G.711
•G.729
Voice Activity Detection/Silence Suppression
Voice Activity Detection (VAD) reduces the bandwidth that a call uses by not transmitting
when you are not speaking. This also helps increase the battery lifetime.
Comfort Noise Generation
The Prestige generates background noise to fill moments of silence when the other device in a
call stops transmitting because the other party is not speaking (as total silence could easily be
mistaken for a lost connection).
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) facilitates the interaction of a host with an
Internet modem to achieve access to high-speed data networks via a familiar "dial-up
networking" user interface.
Firmware Upgrades
Use the web configurator to upload updated firmware to your Prestige.
1.2 Applications
Here are some examples of how you can use your Prestige.
1.2.1 Place a Call via “SIP Proxy Server” (SIP Call Server)
When you have a (IEEE 802.11b) wireless connection to the Internet, you can use the Prestige
to make and receive VoIP telephone calls through an Internet Telephony Service Provider’s
(ITSP) call server.
You don’t need to know if the recipient’s connection type is an IP, cellular or landline based
service. Your Prestige can call any landline or mobile telephone that a traditional PSTN
telephone can connect to as well the IP telephone network. Calls received from IP telephones
works exactly as you would expect from the traditional telephone service.
Figure 1 SIP Proxy Server Application
The Prestige registers with a SIP proxy server in the following circumstances:
• Your connection uses an IP Telephony Service.
• Your connection is based in a corporate VoIP environment.
1.2.2 Direct IP to IP Calling
Use the Prestige to make a call to the recipient’s IP address without using a SIP proxy server.
Figure 2 IP to IP Calling
1.2.3 Ad-Hoc (Wireless Intercom)
Ad-hoc mode does not require an AP or a wired network. Two or more wireless clients
communicate directly with each other.
• There is no intermediate SIP proxy server
• Use the phone book to directly call to the recipient’s IP address.
• The wireless mode is set to “Ad-hoc”, with the same SSID and channel
This section introduces the Prestige’s LCD screen menu system.
Note: See the web configurator section of this guide for background information on
the Prestige’s features.
2.1 LCD Main Screen
Press the Power/End key for two seconds to turn on the Prestige. The Prestige searches for the
available wireless network with the best signal. It then restarts and attempts to connect to the
wireless network.
P-2000W_V2 User’s Guide
CHAPTER2
This is the main screen.
Figure 5 LCD Main Screen
12:00
ZyXEL
Not registered
Menu Names
Table 2 LCD Main Screen
LABELDESCRIPTION
This icon shows the strength of the wireless LAN signal.
12:00The time displays in the top center.
This icon shows the battery’s current charge.
ZyXELThis field is a banner that you can configure.
Not RegisteredThis the Prestige’s current connection status. Not registered displays when the
Prestige can access the wireless network and the Internet but has not
registered with the SIP proxy server.
Registered displays after the menu settings are properly configured and the
Prestige connects to the SIP proxy server (the settings may have already been
configured for you).
If any other message displays the Prestige may not be able to access the wireless
network or the Internet.
MenuThis is the function of the Left key. Press the Left key from the main screen to
open the menus.
NamesThis is the function of the Right key. Press the Right key from the main screen
to open the phonebook.
2.2 Navigating the LCD Screen Menus
Press the Left button to enter the menus.
After you enter the menus, use the Up or Down arrow keys to scroll through the menu items.
Figure 6 LCD Screen Menu Navigation
1. Information
2. Call History
3. Phonebook
Select Back
• Press the Left key to access the selected menu item.
• Press the Right key to return to the previous screen.
Note: The Prestige restarts when you return to the main screen after configuring the
wireless LAN, network or SIP settings.
2.2.1 Text Input
Figure 7 Text Input
WEP key 1
**********
Ok a1@ Clear
• When you need to enter text or numbers in a screen, use the Off key or the left arrow to
clear the default text or backspace.
• The bottom center of the screen shows the keypad mode Aa1@, with the A mode
highlighted. Use the up and down arrows to select capital letters (A), lowercase
letters (a), numbers (1), or symbols (@).
30Chapter 2 Using the LCD Screen Menus
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