ZyWALL 110/310/1100 Series
VPN Firewall
Version 3.10
Edition 4, 01/2014
User’s Guide
Default Login Details
LAN Port IP Address https://192.168.1.1
User Name admin
Password 1234
www.zyxel.com
Copyright © 2014 ZyXEL Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Screen Identification Syntax Convention
The > symbol is used to identify a mouse click in a path to access a screen in the web configurator.
For example, Configuration > Network > Interface > Ethernet means first you click the
Configuration icon in the navigation panel, then click the Network menu item, then the
Interface submenu and finally the Ethernet tab in order to access the Ethernet interface screen.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the ZyWALL and access the Web Configurator
wizards. (See the wizard real time help for i n formation on configuring each screen.) It also
contains a connection diagram and package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
ZyWALL.
Note: It is recommended you use the Web Configurator to configure the ZyWALL.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
information.
ZyWALL 110/310/1100 Series User’s Guide2
Part I: User’s Guide .........................................................................................16
Chapter 1
Introduction.........................................................................................................................................18
1.1 Overview ...................................................... .......................................... .... ... ....................................18
1.2 Management Overview ....................................................... ... .... ... ... ... ... .... ... ... ... ..............................20
1.3 Web Configurator ................................................ ... .......................................... ... .... ..........................21
1.3.1 Web Configurator Access ........................................................................................................21
1.3.2 Web Configurator Screens Overview ......................................................................................22
1.3.3 Navigation Panel .......... ... ... .... ... ... ... ... .... .................................................................................26
1.3.4 Tables and Lists .. ... .... ... ... ... .......................................... .... .......................................................29
Chapter 2
Installation Setup Wizard...................................................................................................................33
2.1 Installation Setup Wizard Screens ...................................................................................................33
2.1.1 Internet Access Setup - WAN Interface ..................................................................................33
2.1.2 Internet Access: Ethernet .......................................................................................................34
2.1.3 Internet Access: PPPoE ............................ ... ... .... ... ... ... .... ... .......................................... ..........34
2.1.4 Internet Access: PPTP .......................................... ... .......................................... ... ... .... ..........35
2.1.5 ISP Parameters ............................... ... .... ... ... ... .... ... .......................................... ... ....................35
2.1.6 Internet Access - Finish ..........................................................................................................36
Chapter 3
Hardware Introduction .......................................................................................................................37
3.1 Default Zones, Interfaces, and Ports ............................. ... ... ... .... ... ... ... ... ...........................................37
3.2 Stopping the ZyWALL .......................................................................................................................38
3.3 Rack-mounting .......... .......................................... ... ... .... ... ... ..............................................................38
3.4 Wall-mounting .................................................. ... ... ... .... ... .......................................... .......................39
3.5 Front Panel LEDs ...... ... .......................................... ... .... ... ... ... ...........................................................39
3.5.1 Rear Panels ........................ .... .......................................... ... ... .................................................41
Chapter 4
Quick Setup Wizards..........................................................................................................................42
4.1 Quick Setup Overview ......................... ... ... ... .......................................... .... ... ... ... .... ..........................42
4.2 WAN Interface Quick Setup ..............................................................................................................42
4.2.1 Choose an Ethernet Interface .......... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... .......................................43
4.2.2 Select WAN Type .......................... ... ... .... ... ... ... .... .......................................... ... .......................43
4.2.3 Configure WAN Settings ..........................................................................................................44
4.2.4 WAN and ISP Connection Settings .........................................................................................44
4.2.5 Quick Setup Interface Wizard: Summary ................................................................................46
4.3 VPN Setup Wizard ............................................................................................................................47
4.3.1 Welcome ....... ... ... ... .... ... ... .......................................... ... .... .......................................................47
4.3.2 VPN Setup Wizard: Wizard Type .............................................................................................48
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4.3.3 VPN Express Wizard - Scenario .............................................................................................49
4.3.4 VPN Express Wizard - Configuration ....................... ... .... ... ... ... .......................................... ... .50
4.3.5 VPN Express Wizard - Summary ....................... .......................................... ..........................50
4.3.6 VPN Express Wizard - Finish .................................................................................................51
4.3.7 VPN Advanced Wizard - Scenario .........................................................................................52
4.3.8 VPN Advanced Wizard - Phase 1 Settings .............................................................................53
4.3.9 VPN Advanced Wizard - Phase 2 ...........................................................................................55
4.3.10 VPN Advanced Wizard - Summary ......................................................................................56
4.3.11 VPN Advanced Wizard - Finish ...................................... ... ... .................................................56
4.4 VPN Settings for Configuration Provisioning Wizard: Wizard Type .............................. ... .................57
4.4.1 Configuration Provisioning Express Wizard - VPN Settings ...................................................58
4.4.2 Configuration Provisioning VPN Express Wizard - Configuration ..........................................59
4.4.3 VPN Settings for Configuration Provisioning Express Wizard - Summary .............................60
4.4.4 VPN Settings for Configuration Provisioning Express Wizard - Finish ...................................61
4.4.5 VPN Settings for Configuration Provisioning Advanced Wizard - Scenario ...........................62
4.4.6 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 1 Settings ..............63
4.4.7 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 2 ............................64
4.4.8 VPN Settings for Configuration Provisioning Advanced Wizard - Summary ..........................65
4.4.9 VPN Settings for Configuration Provisioning Advanced Wizard- Finish .................................65
Chapter 5
Dashboard...........................................................................................................................................67
5.1 Overview ................ ... ... ... .......................................... .... ... .................................................................67
5.1.1 What Yo u Can Do in this Chapter ............................................................................................67
5.2 The Dashboard Screen .....................................................................................................................67
5.2.1 The CPU Usage Screen ..........................................................................................................72
5.2.2 The Memory Usage Screen ............... .... ... ... ... .... .......................................... ... ... ... ... .... ... .......73
5.2.3 The Active Sessions Screen ....................................................................................................73
5.2.4 The VPN Status Screen .......................................... ... ... .......................................... ... .... ..........74
5.2.5 The DHCP Table Screen .........................................................................................................75
5.2.6 The Number of Login Users Screen .......................................................................................76
Part II: Technical Reference............................................................................77
Chapter 6
Monitor.................................................................................................................................................79
6.1 Overview ................ ... ... ... .......................................... .... ... .................................................................79
6.1.1 What Yo u Can Do in this Chapter ............................................................................................79
6.2 The Port Statistics Screen ................................................................................................................80
6.2.1 The Port Statistics Graph Screen ....................... ... ... ... .... ... ... ... ... .... .......................................81
6.3 Interface Status Screen .....................................................................................................................82
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6.4 The Traffic Statistics Screen ..............................................................................................................86
6.5 The Session Monitor Screen ........... ... ... ... ... .... ... ... ... .... ... ... ... ............................................. ..............89
6.6 The DDNS Status Screen .................................................................................................................91
6.7 IP/MAC Binding Monitor .. .... ... ... ... .... ... ... ... ... .......................................... .... ... ... ... .... ..........................91
6.8 The Login Users Screen ..................................................................................................................92
6.9 Cellular Status Screen ......................................................... .......................................... . ...................93
6.9.1 More Information ... .... ... ... ... .......................................... .... ... ... ... ... .... .......................................95
6.10 USB Storage Screen .......................................................................................................................96
6.11 The IPSec Monitor Screen ..............................................................................................................97
6.11.1 Regular Expressions in Searching IPSec SAs .......................................................................98
6.12 The SSL Connection Monitor Screen ................................ ....... ...... ...... ....... ...... ....... ...... ....... ..........99
6.13 The L2TP over IPSec Session Monitor Screen ...............................................................................99
6.14 Log Screen ....................................................................................................................................100
Chapter 7
Interfaces...........................................................................................................................................103
7.1 Interface Overview ................. ... ... .... ... ... ... ... .... ... ... .......................................... ... .... ... .....................103
7.1.1 What Yo u Can Do in this Chapter ..........................................................................................103
7.1.2 What You Need to Know .................................. .... ... ... ... .... ... ... ... ... .... .....................................103
7.1.3 What You Need to Do First ........................................................ ... .... ... ... ... .... ... ... ... ... ............108
7.2 Port Role Screen .............................................................................................................................108
7.3 Ethernet Summary Screen .. ... .......................................... ... ... .... ... ... ... ... .... ... ... ...............................109
7.3.1 Ethernet Edit ...................... .... ... .......................................... ... ... ............................................110
7.3.2 Object References .............. .... ... ... .......................................... ... ... .........................................122
7.3.3 Add/Edit DHCPv6 Request/Release Options ............ ... .... ... ... .......................................... ... ..123
7.3.4 Add/Edit DHCP Extended Options ................................... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..124
7.4 PPP Interfaces ................................................................................................................................125
7.4.1 PPP Interface Summary ........................................................................................................126
7.4.2 PPP Interface Add or Edit .....................................................................................................127
7.5 Cellular Configuration Screen (3G) .................................................................................................132
7.5.1 Cellular Add/Edit Screen .......................................................................................................134
7.6 Tunnel Interfaces ...................... .......................................... ... .... .....................................................140
7.6.1 Configuring a Tunnel .............................. ... ... ... .... ... ... ... .... ... ..................................................142
7.6.2 Tunnel Add or Edit Screen .....................................................................................................143
7.7 VLAN Interfaces .............................................................................................................................147
7.7.1 VLAN Summary Screen ........................................................................................................148
7.7.2 VLAN Add/Edit ......................................................................................................................150
7.8 Bridge Interfaces ............................................................................................................................159
7.8.1 Bridge Summary ........................ ... ... ... .... .......................................... ... ... ... .... ... ... ..................160
7.8.2 Bridge Add/Edit .....................................................................................................................162
7.9 Virtual Interfaces ............................................................................................................................170
7.9.1 Virtual Interfaces Add/Edit ............... ... .... ... ... ... .... .......................................... ... ... ..................171
7.10 Interface Technical Reference .......................................................................................................172
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Chapter 8
Trunk..................................................................................................................................................176
8.1 Overview ................ ... ... ... .......................................... .... ... ...............................................................176
8.1.1 What Yo u Can Do in this Chapter ..........................................................................................176
8.1.2 What You Need to Know .................................. .... ... ... ... .... ... ... ... ... .... .....................................176
8.2 The Trunk Summary Screen ...........................................................................................................179
8.2.1 Configuring a User-Defined Trunk ............. ............................................................................180
8.2.2 Configuring the System Default Trunk ..................................................................................182
Chapter 9
Policy and Static Routes..................................................................................................................185
9.1 Policy and Static Routes Overview .................................................................................................185
9.1.1 What Yo u Can Do in this Chapter ..........................................................................................185
9.1.2 What You Need to Know ............................................................................... ... ... ... ... .... ........186
9.2 Policy Route Screen ........................................................................................................................187
9.2.1 Policy Route Edit Screen .......................................................................................................189
9.3 IP Static Route Screen ....................................................................................................................193
9.3.1 Static Route Add/Edit Screen ................................................................................................194
9.4 Policy Routing Technical Reference .................................................... ... .... ... ..................................195
Chapter 10
Routing Protocols.............................................................................................................................197
10.1 Routing Protocols Overview ..........................................................................................................197
10.1.1 What You Can Do in this Chapter ........................................................................................197
10.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............197
10.2 The RIP Screen ....................................... ... .... ... ... ... .... ... ... ... .........................................................197
10.3 The OSPF Screen ......... .... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................199
10.3.1 Configuring the OSPF Screen .............................................................................................202
10.3.2 OSPF Area Add/Edit Screen ..............................................................................................204
10.3.3 Virtual Link Add/Edit Screen ...............................................................................................206
10.4 Routing Protocol Technical Reference ..........................................................................................206
Chapter 11
Zones.................................................................................................................................................208
11.1 Zones Overview ............................................................................................................................208
11.1.1 What You Can Do in this Chapter .. .......................................... ... .... .....................................208
11.1.2 What You Need to Know ......................................................................................................208
11.2 The Zone Screen ...........................................................................................................................209
11.3 Zone Edit .......................................................................................................................................210
Chapter 12
DDNS..................................................................................................................................................212
12.1 DDNS Overview ............................................................................................................................212
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12.1.1 What You Can Do in this Chapter ........................................................................................212
12.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............212
12.2 The DDNS Screen ........................................................................................................................213
12.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................214
Chapter 13
NAT.....................................................................................................................................................217
13.1 NAT Overview ...............................................................................................................................217
13.1.1 What You Can Do in this Chapter ........................................................................................217
13.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............217
13.2 The NAT Screen ............................. ... ... .......................................... ... ... .... ... ... ...............................218
13.2.1 The NAT Add/Edit Screen ....................................................................................................219
13.3 NAT Technical Reference ..............................................................................................................221
Chapter 14
HTTP Redirect...................................................................................................................................224
14.1 Overview .......................................................................................................................................224
14.1.1 What You Can Do in this Chapter ........................................................................................224
14.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............224
14.2 The HTTP Redirect Screen ...........................................................................................................225
14.2.1 The HTTP Redirect Edit Screen ..........................................................................................226
Chapter 15
ALG ....................................................................................................................................................228
15.1 ALG Overview ...............................................................................................................................228
15.1.1 What You Can Do in this Chapter ........................................................................................228
15.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............228
15.1.3 Before You Begin .................................................................................................................231
15.2 The ALG Screen ...........................................................................................................................231
15.3 ALG Technical Reference .............................................................................................................233
Chapter 16
IP/MAC Binding.................................................................................................................................235
16.1 IP/MAC Binding Overview .............................................................................................................235
16.1.1 What You Can Do in this Chapter ........................................................................................235
16.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............235
16.2 IP/MAC Binding Summary ............................................................................................................236
16.2.1 IP/MAC Binding Edit ............................................................................................................236
16.2.2 Static DHCP Edit .................................................................................................................237
16.3 IP/MAC Binding Exempt List .........................................................................................................238
Chapter 17
Inbound Load Balancing..................................................................................................................240
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17.1 Inbound Load Balancing Overview ...............................................................................................240
17.1.1 What You Can Do in this Chapter ........................................................................................240
17.2 The Inbound LB Screen ................................................................................................................241
17.2.1 The Inbound LB Add/Edit Screen ........................................................................................242
17.2.2 The Inbound LB Member Add/Edit Screen ..........................................................................244
Chapter 18
Authentication Policy.......................................................................................................................246
18.1 Overview .......................................................................................................................................246
18.1.1 What You Can Do in this Chapter ........................................................................................246
18.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............246
18.2 Authentication Policy Screen ........................................................................................................247
18.2.1 Creating/Editing an Authentication Policy ............................................................................249
18.3 User-aware Access Control Example ...........................................................................................251
18.3.1 Set Up User Accounts ... ... .... ... ... ... ... .... ...............................................................................251
18.3.2 Set Up User Groups ... .........................................................................................................252
18.3.3 Set Up User Authentication Using the RADIUS Server .......................................................252
18.3.4 User Group Authentication Using the RADIUS Server ........................................................254
Chapter 19
Firewall ..............................................................................................................................................256
19.1 Overview .......................................................................................................................................256
19.1.1 What You Can Do in this Chapter ........................................................................................256
19.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............256
19.2 The Firewall Screen ................... .... ... ... ... ... .... ... ... ... .... ... .......................................... ... ..................259
19.2.1 Configuring the Firewall Screen ..........................................................................................259
19.2.2 The Firewall Add/Edit Screen ..............................................................................................263
19.3 The Session Limit Screen .............................................................................................................264
19.3.1 The Session Limit Add/Edit Screen .....................................................................................266
19.4 Firewall Rule Configuration Example ............................................................................................267
19.5 Firewall Rule Example Applications ............................ ..................................................................269
Chapter 20
IPSec VPN..........................................................................................................................................272
20.1 Virtual Private Networks (VPN) Overview .....................................................................................272
20.1.1 What You Can Do in this Chapter ........................................................................................273
20.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............274
20.1.3 Before You Begin .................................................................................................................275
20.2 The VPN Connection Screen ........................................................................................................276
20.2.1 The VPN Connection Add/Edit (IKE) Screen .......................................................................277
20.2.2 The VPN Connection Add/Edit Manual Key Screen ............................................................283
20.3 The VPN Gateway Screen ............................................................................................................285
20.3.1 The VPN Gateway Add/Edit Screen ....................................................................................286
ZyWALL 110/310/1100 Series User’s Guide8
20.4 VPN Concentrator ........................................................................................................................292
20.4.1 VPN Concentrator Requirements and Suggestions ............................................................293
20.4.2 VPN Concentrator Screen ...................................................................................................293
20.4.3 The VPN Concentrator Add/Edit Screen .............................. ... ... .... ... ... ... .... ........................293
20.5 ZyWALL IPSec VPN Client Configuration Provisioning ................................. ... .... ... ... ... ... .... ... ... ..294
20.6 IPSec VPN Background Information ....................... ......................................................................296
Chapter 21
SSL VPN ............................................................................................................................................308
21.1 Overview .......................................................................................................................................308
21.1.1 What You Can Do in this Chapter ........................................................................................308
21.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............308
21.2 The SSL Access Privilege Screen ................................................................................................309
21.2.1 The SSL Access Policy Add/Edit Screen ...........................................................................310
21.3 The SSL Global Setting Screen ....................................................................................................313
21.3.1 How to Upload a Custom Logo ................................ ....................... ...................... ............... 314
21.4 SSL VPN Example ........................................................................................................................315
Chapter 22
SSL User Screens.............................................................................................................................318
22.1 Overview .......................................................................................................................................318
22.1.1 What You Need to Know ....................................... ............. ............. ............. ............ ............318
22.2 Remote SSL User Login ...............................................................................................................319
22.3 The SSL VPN User Screens ................ ... ... .... .......................................... ... ... ... .... ... ... ... ... .... ........322
22.4 Bookmarking the ZyWALL ............................................................................................................323
22.5 Logging Out of the SSL VPN User Screens ..................................................................................324
22.6 SSL User Application Screen ........................................................................................................324
22.7 SSL User File Sharing ...................................................................................................................325
22.7.1 The Main File Sharing Screen .............................................................................................325
22.7.2 Opening a File or Folder .................................... ...................................................... ............326
22.7.3 Downloading a File ..............................................................................................................327
22.7.4 Saving a File ........................................................................................................................327
22.7.5 Creating a New Folder .........................................................................................................328
22.7.6 Renaming a File or Folder ...................................................................................................328
22.7.7 Deleting a File or Folder ......................................................................................................329
22.7.8 Uploading a File ................................ ....................... ....................... ...................... ...............329
Chapter 23
ZyWALL SecuExtender ....................................................................................................................331
23.1 The ZyWALL SecuExtender Icon ..................................................................................................331
23.2 Status ............................................................................................................................................331
23.3 View Log .......................................................................................................................................332
23.4 Suspend and Resume the Connection .........................................................................................333
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23.5 Stop the Connection ......................................................................................................................333
23.6 Uninstalling the ZyWALL SecuExtender .......................................................................................333
Chapter 24
L2TP VPN...........................................................................................................................................335
24.1 Overview .......................................................................................................................................335
24.1.1 What You Can Do in this Chapter ........................................................................................335
24.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............335
24.2 L2TP VPN Screen ......... .... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................337
Chapter 25
Bandwidth Management.................................................................................................................339
25.1 Overview .......................................................................................................................................339
25.1.1 What You Can Do in this Chapter ........................................................................................339
25.1.2 What You Need to Know .....................................................................................................339
25.2 The Bandwidth Management Screen ................................... ............................................. ............343
25.2.1 The Bandwidth Management Add/Edit Screen ..... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..345
Chapter 26
Device HA..........................................................................................................................................349
26.1 Overview .......................................................................................................................................349
26.1.1 What You Can Do in this Chapter ........................................................................................349
26.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............349
26.1.3 Before You Begin .................................................................................................................350
26.2 Device HA General .......................................................................................................................350
26.3 The Active-Passive Mode Screen ..................... ................................................................ ............351
26.3.1 Configuring Active-Passive Mode Device HA ......................................................................353
26.4 Configuring an Active-Passive Mode Monitored Interface ............................................................355
26.5 Device HA Technical Reference ....................................................................................................356
Chapter 27
User/Group........................................................................................................................................361
27.1 Overview .......................................................................................................................................361
27.1.1 What You Can Do in this Chapter ........................................................................................361
27.1.2 What You Need To Know ............................................................ .........................................361
27.2 User Summary Screen ..................................................................................................................363
27.2.1 User Add/Edit Screen ..........................................................................................................364
27.3 User Group Summary Screen .......................................................................................................366
27.3.1 Group Add/Edit Screen ........................................................................................................367
27.4 The User/Group Setting Screen .......... ... ... .... ... ... ... .... ... ... ... .... ... ..................................................368
27.4.1 Default User Authentication Timeout Settings Edit Screens ................................................370
27.4.2 User Aware Login Example .................................................................................................371
27.5 User /Group Technical Reference .................................................................................................372
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Chapter 28
Addresses .........................................................................................................................................374
28.1 Overview .......................................................................................................................................374
28.1.1 What You Can Do in this Chapter ........................................................................................374
28.1.2 What You Need To Know ............................................................ .........................................374
28.2 Address Summary Screen ...................... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ...............................374
28.2.1 IPv4 Address Add/Edit Screen ............................................................................................376
28.2.2 IPv6 Address Add/Edit Screen ............................................................................................377
28.3 Address Group Summary Screen .................................................................................................378
28.3.1 Address Group Add/Edit Screen ...... .... .......................................... ... ... ... .... ... .....................379
Chapter 29
Services.............................................................................................................................................380
29.1 Overview .......................................................................................................................................380
29.1.1 What You Can Do in this Chapter ........................................................................................380
29.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............380
29.2 The Service Summary Screen ......................................................................................................381
29.2.1 The Service Add/Edit Screen ..............................................................................................382
29.3 The Service Group Summary Screen ........................... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... .....383
29.3.1 The Service Group Add/Edit Screen ...................................................................................384
Chapter 30
Schedules..........................................................................................................................................386
30.1 Overview .......................................................................................................................................386
30.1.1 What You Can Do in this Chapter ........................................................................................386
30.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............386
30.2 The Schedule Summary Screen ...................................................................................................387
30.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................388
30.2.2 The Recurring Schedule Add/Edit Screen .................. .........................................................389
Chapter 31
AAA Server........................................................................................................................................390
31.1 Overview .......................................................................................................................................390
31.1.1 Directory Service (AD/LDAP) ..............................................................................................390
31.1.2 RADIUS Server ...................................................................................................................390
31.1.3 ASAS ...................................................................................................................................391
31.1.4 What You Can Do in this Chapter ........................................................................................391
31.1.5 What You Need To Know ............................................................ .........................................391
31.2 Active Directory or LDAP Server Summary ..................................................................................393
31.2.1 Adding an Active Directory or LDAP Server ........................................................................ 393
31.3 RADIUS Server Summary .............................................................................................................396
31.3.1 Adding a RADIUS Server ...................................................................................................396
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Chapter 32
Authentication Method.....................................................................................................................399
32.1 Overview .......................................................................................................................................399
32.1.1 What You Can Do in this Chapter ........................................................................................399
32.1.2 Before You Begin .................................................................................................................399
32.1.3 Example: Selecting a VPN Authentication Method ..............................................................399
32.2 Authentication Method Objects .....................................................................................................400
32.2.1 Creating an Authentication Method Object .................................................. ... ... ... ... .... ... ... ..400
Chapter 33
Certificates........................................................................................................................................403
33.1 Overview .......................................................................................................................................403
33.1.1 What You Can Do in this Chapter ........................................................................................403
33.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............403
33.1.3 Verifying a Certificate ...........................................................................................................405
33.2 The My Certificates Screen .................. .................................... ................................ .....................406
33.2.1 The My Certificates Add Screen ..........................................................................................407
33.2.2 The My Certificates Edit Screen ................. ... .......................................... .... ... .....................409
33.2.3 The My Certificates Import Screen .....................................................................................412
33.3 The Trusted Certificates Screen ..................................................................................................413
33.3.1 The Trusted Certificates Edit Screen ..................................................................................414
33.3.2 The Trusted Certificates Import Screen ..............................................................................417
33.4 Certificates Technical Reference ...................................................................................................418
Chapter 34
ISP Accounts.....................................................................................................................................419
34.1 Overview .......................................................................................................................................419
34.1.1 What You Can Do in this Chapter ........................................................................................419
34.2 ISP Account Summary ..................................................................................................................419
34.2.1 ISP Account Edit .................................................................................................................420
Chapter 35
SSL Application................................................................................................................................422
35.1 Overview .......................................................................................................................................422
35.1.1 What You Can Do in this Chapter ........................................................................................422
35.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............422
35.1.3 Example: Specifying a Web Site for Access ............................................ ............................423
35.2 The SSL Application Screen ................................ ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... ............424
35.2.1 Creating/Editing an SSL Application Object ........................................................................425
Chapter 36
DHCPv6..............................................................................................................................................428
36.1 Overview .......................................................................................................................................428
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36.1.1 What You Can Do in this Chapter ........................................................................................428
36.2 The DHCPv6 Request Screen ................ ... .... ... ... ... .... ... ... ... .... ... ... ... ............................................428
36.2.1 DHCPv6 Request Add/Edit Screen .....................................................................................429
36.3 The DHCPv6 Lease Screen ........... ............................................. ... ... ... .... ... ..................................429
36.3.1 DHCPv6 Lease Add/Edit Screen .........................................................................................430
Chapter 37
System...............................................................................................................................................432
37.1 Overview .......................................................................................................................................432
37.1.1 What You Can Do in this Chapter ........................................................................................432
37.2 Host Name ....................................................................................................................................433
37.3 USB Storage .................................................................................................................................433
37.4 Date and Time ...............................................................................................................................434
37.4.1 Pre-defined NTP Time Servers List ......................................................... .... ... .....................437
37.4.2 Time Server Synchronization ............................................. ................ ................ ..................437
37.5 Console Port Speed ......................................................................................................................438
37.6 DNS Overview ...............................................................................................................................439
37.6.1 DNS Server Address Assignment .......................................................................................439
37.6.2 Configuring the DNS Screen ...............................................................................................439
37.6.3 Address Record ............................... ...................................................................................441
37.6.4 PTR Record .........................................................................................................................441
37.6.5 Adding an Address/PTR Record .........................................................................................442
37.6.6 Domain Zone Forwarder ......... .......................................... .......................................... ........442
37.6.7 Adding a Domain Zone Forwarder ......................................................................................442
37.6.8 MX Record ..........................................................................................................................443
37.6.9 Adding a MX Record ...........................................................................................................443
37.6.10 Adding a DNS Service Control Rule ................................ ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..444
37.7 WWW Overview ............................................................................................................................445
37.7.1 Service Access Limitations ..................................................................................................445
37.7.2 System Timeout ...................................................................................................................445
37.7.3 HTTPS .................................................................................................................................445
37.7.4 Configuring WWW Service Control .....................................................................................446
37.7.5 Service Control Rules ........................... ....................................................... ........................449
37.7.6 Customizing the WWW Login Page ....................................................................................450
37.7.7 HTTPS Example ..................................................................................................................454
37.8 SSH ............................................................................................................................................461
37.8.1 How SSH Works ......................... ... ... .......................................... .... ... ... ... .... ........................462
37.8.2 SSH Implementation on the ZyWALL ..................................................................................463
37.8.3 Requirements for Using SSH ................................... ... .... ... ... ... ... .........................................463
37.8.4 Configuring SSH ..................................................................................................................463
37.8.5 Secure Telnet Using SSH Examples ...................................................................................464
37.9 Telnet ............................................................................................................................................465
37.9.1 Configuring Telnet ................................................................................................................465
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37.10 FTP ............................................................................................................................................467
37.10.1 Configuring FTP ................................................................................................................467
37.11 SNMP ...... ... ... .... ... ... .......................................... ... .... .......................................... ........................468
37.11.1 Supported MIBs ..................... ... ... .......................................... ... .... ... ... ... ............................469
37.11.2 SNMP Traps .......................... ... ... ... .... .......................................... ... ... ... .... ... .....................470
37.11.3 Configuring SNMP ................. ... .......................................... ... ... .... ... ... ...............................470
37.12 Language Screen ........................................................................................................................472
37.13 IPv6 Screen ..................................... ... ... ... .... ... ... ... .... ... ... ... .... .....................................................472
Chapter 38
Log and Report .................................................................................................................................474
38.1 Overview .......................................................................................................................................474
38.1.1 What You Can Do In this Chapter ........................................................................................474
38.2 Email Daily Report ........................................................................................................................474
38.3 Log Setting Screens .....................................................................................................................476
38.3.1 Log Setting Summary ..........................................................................................................476
38.3.2 Edit System Log Settings ...................................................................................................478
38.3.3 Edit Log on USB Storage Setting . ... .......................................... .... ... ..................................480
38.3.4 Edit Remote Server Log Settings .......................................................................................482
38.3.5 Log Category Settings Screen .............................................................................................484
Chapter 39
File Manager......................................................................................................................................488
39.1 Overview .......................................................................................................................................488
39.1.1 What You Can Do in this Chapter ........................................................................................488
39.1.2 What you Need to Know ......................................................................................................488
39.2 The Configuration File Screen ......................................................................................................490
39.3 The Firmware Package Screen ....................................................................................................494
39.4 The Shell Script Screen ...............................................................................................................496
Chapter 40
Diagnostics ...................................................................................................................................... 499
40.1 Overview .......................................................................................................................................499
40.1.1 What You Can Do in this Chapter ........................................................................................499
40.2 The Diagnostic Screen ...... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................499
40.2.1 The Diagnostics Files Screen ..............................................................................................500
40.3 The Packet Capture Screen ..........................................................................................................501
40.3.1 The Packet Capture Files Screen ........................................................................................503
40.4 Core Dump Screen .......................................................................................................................504
40.4.1 Core Dump Files Screen .....................................................................................................505
40.5 The System Log Screen ................................................................................................................505
Chapter 41
Packet Flow Explore.........................................................................................................................507
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41.1 Overview .......................................................................................................................................507
41.1.1 What You Can Do in this Chapter ........................................................................................507
41.2 The Routing Status Screen ...........................................................................................................507
41.3 The SNAT Status Screen ..............................................................................................................511
Chapter 42
Reboot ...............................................................................................................................................514
42.1 Overview .......................................................................................................................................514
42.1.1 What You Need To Know ............................................................ .........................................514
42.2 The Reboot Screen .......................................................................................................................514
Chapter 43
Shutdown...........................................................................................................................................515
43.1 Overview .......................................................................................................................................515
43.1.1 What You Need To Know ............................................................ .........................................515
43.2 The Shutdown Screen ................................................................................................................. ..515
Chapter 44
Troubleshooting................................................................................................................................516
44.1 Resetting the ZyWALL ..................................................................................................................524
44.2 Getting More Troubleshooting Help ..............................................................................................525
Appendix A Legal Information..........................................................................................................526
Index ..................................................................................................................................................529
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PART I
User’s Guide
16
17
1.1 Overview
Note: This help covers the fo llowing ZyWALL models and refers to them all as “ZyWALL”.
Features and interface names vary by model. Ke y fe ature d iffe re nces be tw ee n ZyWALL models are
as follows. Other features are common to all models although features may vary slightly by model.
See the specific product’s datasheet for detailed specifications.
Table 1 Model-Specific Features
Port Role (see Section 7.2 on page 108 ) 110
Compact Flash Card Slot (not supported at the time of writing) 110
CHAPTER 1
Introduction
FEATURE ZYWALL
Rack-mounting 110, 310, 1100
Wall-mounting 110
Here are some ZyWALL application scenarios.
IPv6 Routing
The ZyWALL supports IPv6 Ethernet, PPP, VLAN, and bridge routing. You may also create IPv6
policy routes and IPv6 objects. The ZyWALL can also route IPv6 packets through IPv4 networks
using different tunneling methods.
Figure 1 Applications: IPv6 Routing
VPN Connectivity
Set up VPN tunnels with other companies, branch offices, telecommuters, and business travelers to
provide secure access to your network. You can also purchase the ZyWALL OTPv2 One-Time
Password System for strong two-factor authentication for Web Configurator, Web access, SSL VPN,
and ZyXEL IPSec VPN client user logins.
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Chapter 1 Introduction
OTP PIN
SafeWord 2008
Authentication Server
File
Email
Web-based
Server
Server
Application
*****
Web Mail File Share
Web-based Application
https://
Application Server
Non-Web
LAN (192.168.1.X)
Figure 2 Applications: VPN Connectivity
SSL VPN Network Access
SSL VPN lets remote users use their web browsers for a very easy-to-use VPN solution. A user just
browses to the ZyWALL’s web address and enters his user name and password to securely connect
to the ZyWALL’s network. Here full tunnel mode creates a virtual connection for a remote user and
gives him a private IP address in the same subnet as the local network so he can access network
resources in the same way as if he were part of the internal network.
Figure 3 SSL VPN With Full Tunnel Mode
User-Aware Access Control
Set up security policies to restrict access to sensitive information and shared resources based on
the user who is trying to access it. In the following figure user A can access both the Internet and
an internal file server. User B has a lower level of access and can only access the Internet. User C is
not even logged in and cannot access either.
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Chapter 1 Introduction
Figure 4 Applications: User-Aware Access Control
Load Balancing
Set up multiple connections to the Internet on the same port, or different ports, including cellular
interfaces. In either case, you can balance the traffic loads between them.
Figure 5 Applications: Multiple WAN Interfaces
1.2 Management Overview
You can manage the ZyWALL in the following ways.
Web Configurator
The Web Configur ator allows easy ZyWALL setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Figure 6 Managing the ZyWALL: Web Configurator
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ZyWALL 110/310/1100 Series User’s Guide
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the ZyWALL. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
Table 2 Console Port Default Settings
SETTING VALUE
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
1.3 Web Configurator
In order to use the Web Configurator, you must:
Chapter 1 Introduction
• Use one of the following web browser versions or later: Internet Explorer 7, Firefo x 3.5, Chr ome
9.0
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2)
• Enable JavaScripts, Java permissions, and cookies
The recommended screen resolution is 1024 x 768 pixels.
1.3.1 Web Configurator Access
1 Make sure your ZyWALL hardware is properly connected. See the Quick Start Guide.
2 In your browser go to http://192.168.1.1 . By default, the ZyWALL automatically routes this request
to its HTTPS server, and it is recommended to keep this setting. The Login screen appears.
3 Type the user name (default: “admin”) and password (default: “1234”).
If you have a OTP (One-Time Password) token generate a number and enter it in the One-Time
Password field. The number is only good for one login. You must use the token to generate a new
number the next time you log in.
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Chapter 1 Introduction
4 Click Login . If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
5 Follow the directions in the Update Admin Info screen. If you change the default password, the
Login screen appears after you click Apply. If you click Ignore, the Installation Setup Wizard
opens if the ZyWALL is using its default configuration; otherwise the dashboard appears.
1.3.2 Web Configurator Screens Overview
The Web Configurator screen is divided into these parts (as illustrated on page 22):
• A - title bar
• B - navigation panel
• C - main window
Title Bar
Figure 7 Title Bar
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Chapter 1 Introduction
The title bar icons in the upper right corner provide the following functions.
Table 3 Title Bar: Web Configurator Icons
LABEL DESCRIPTION
Logout Click this to log out of the Web Configurator.
Help Click this to open the help page for the current screen.
About Click this to display basic information about the ZyWALL.
Site Map Click this to see an overview of links to the Web Config urator screens.
Object Reference Click this to check which configuration items reference an object.
Console Click this to open a Java-based console window from which you can run command line
CLI Click this to open a popup window that displays the CLI commands sent by the Web
interface (CLI) commands. You will be prompted to enter your user name and password.
See the Command Reference Guide for information about the commands.
Configurator to the ZyWALL.
About
Click About to display basic information about the ZyWALL.
Figure 8 About
Table 4 About
LABEL DESCRIPTION
Boot Module This shows the version number of the software that handles the booting process of the
ZyWALL.
Current Version This shows the firmware version of the ZyWALL.
Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released.
OK Click this to close the screen.
Site Map
Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen’ s link to
go to that screen.
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Chapter 1 Introduction
Figure 9 Site Map
Object Reference
Click Object Reference to open the Object Reference screen. Select the type of object and the
individual object and click Refresh to show which configuration settings reference the object.
Figure 10 Object Reference
The fields vary with the type of object. This table describes labels that can appear in this screen.
Table 5 Object References
LABEL DESCRIPTION
Object Name This identifies the object for which the configuration settings t hat use it are disp layed. Clic k the
# This field is a sequential value, and it is not associated with any entry.
Service This is the type of setting that references the selected object. Click a service’s name to display
Priority If it is applicable, this field lists the refe rencing configuration item’s position in its list,
object’s name to display the object’s configuration screen in the main window.
the service’s configuration screen in the main window.
otherwise N/A displays.
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Chapter 1 Introduction
Table 5 Object References (continued)
LABEL DESCRIPTION
Name This field identifies the configuration item that references the object.
Description If the referencing configuration item has a description configured, it displays here.
Refresh Click this to update the information in this screen.
Cancel Click Cancel to close the screen.
Console
Click Console to open a Java-based console window from which you can run CLI commands. You
will be prompted to enter your user name and password. See the Command Reference Guide for
information about the commands.
Figure 11 Console Window
CLI Messages
Click CLI to look at the CLI commands sent by the W eb Configurator. Open the pop-up window and
then click some menus in the web configurator to dislay the corresponding commands.
Figure 12 CLI Messages
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Chapter 1 Introduction
1.3.3 Navigation Panel
Use the navigation panel menu items to open status and configuration screens. Click the arrow in
the middle of the right edge of the navigation panel to hide the panel or drag to resize it. The
following sections introduce the ZyWALL’s navigation panel menus and their screens.
Figure 13 Navigation Panel
Dashboard
The dashboard displays general device information, system status, system resource usage,, and
interface status in widgets that you can re-arr ange to suit your needs. See the W eb Help for details
on the dashboard.
Monitor Menu
The monitor menu screens display status and statistics information.
Table 6 Monitor Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
System Status
Port Statistics Displays packet statistics for each physical port.
Interface
Status
Traffic
Statistics
Session
Monitor
DDNS Status Displays the status of the ZyWALL’s DDNS domain names.
IP/MAC Binding Lists the devices that have received an IP address from ZyWALL interfaces
Login Users Lists the users currently logged into the ZyWALL.
Displays general interface information and packet statistics.
Collect and display traffic statistics.
Displays the status of all current sessions.
using IP/MAC binding.
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Chapter 1 Introduction
Table 6 Monitor Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Cellular Status Displays details about the ZyWALL’s 3G connection status.
USB Storage Displays details about USB device connected to the ZyWALL.
VPN Monitor
IPSec Displays and manages the active IPSec SAs.
SSL Lists users currently logged into the VPN SSL client portal. You can also log
out individual users and delete related session information.
L2TP over
IPSec
Log Lists log entries.
Displays details about current L2TP sessions.
Configuration Menu
Use the configuration menu screens to configure the ZyWALL’s features.
Table 7 Configuration Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
Quick Setup Quickly configure WAN interfaces or VPN connections.
Network
Interface Port Role Use this screen to set the ZyWALL’s flexible ports as LAN1, WLAN,
or DMZ.
Ethernet Manage Ethernet interfaces and virtual Ethernet interfaces.
PPP Create and manage PPPoE and PPTP interfaces.
Cellular Configure a cellular Internet connection for an installed 3G card.
Tunnel Configure tunneling between IPv4 and IPv6 networks.
VLAN Create and manage VLAN interfaces and virtual VLAN interfaces.
Bridge Create and manage bridges and virtual bridge interfaces.
Trunk Create and manage trunks (groups of interfaces) for load
balancing.
Routing Policy Route Create and manage routing policies.
Static Route Create and manage IP static routing information.
RIP Configure device-level RIP settings.
OSPF Configure device-level OSPF settings, including areas and virtual
Zone Configure zones used to define various policies.
DDNS DDNS Define and manage the ZyWALL’s DDNS domain names.
NAT Set up and manage port forwarding rules.
HTTP Redirect Set up and manage HTTP redirection rules.
ALG Configure SIP, H.323, and FTP pass-th rough settings.
IP/MAC
Binding
DNS Inbound LBDNS Load
Auth. Policy Define rules to force user authentication.
Summary Configure IP to MAC address bindings for devices connected to
Exempt List Configure ranges of IP addresses to which th e ZyWALL does not
Balancing
links.
each supported interface.
apply IP/MAC binding.
Configure DNS Load Balancing.
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Chapter 1 Introduction
Table 7 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Firewall Firewall Create and manage level-3 traffic rules.
VPN
IPSec VPN VPN Connection Configure IPSec tunnels.
SSL VPN Access Privilege Configure SSL VPN access rights for users and groups.
L2TP VPN L2TP VPN Configure L2TP over IPSec tunnels.
BWM BWM Enable and configure bandwidth management rules.
Device HA General Configure device HA global settings, and see the status of each
Object
User/Group User Create and manage users.
Address Address Create and manage host, range, and network (subnet) addresses.
Service Service Create and manage TCP and UDP services.
Schedule Schedule Create one-time and recurring schedules.
AAA Server Active Directory Configure the Active Directory settings.
Auth. Method Authentication
Certificate My Cer tificates Create and manage the ZyWALL’s certifica tes.
ISP Account ISP Account Create and manage ISP account information for PPPoE/PPTP
SSL Application Create SSL web application objects.
DHCPv6 Request Configure IPv6 DHCP request type and interface information.
System
Host Name Configure the system and domain name for the ZyWALL.
USB Storage Settings Configure the settings for the connected USB devices.
Date/Time Configure the current date, time, and time zone in the ZyWALL.
Session Control Limit the number of concurrent client NAT/firewall sessions.
VPN Gateway Configure IKE tunnels.
Concentrator Combine IPSec VPN con nections into a single secure network
Configuration
Provisioning
Global Setting Configure the ZyWALL’s SSL VPN settings that apply to all
Active-Passive
Mode
Group Create and manage groups of users.
Setting Manage default settings for all users, general settings for user
Address Group Create and manage groups of addresses.
Service Group Create and manage groups of services.
LDAP Configure the LDAP settings.
RADIUS Configure the RADIUS settings.
Method
Trusted Certificates Import and manage certificates from trusted sources.
Lease Configu r e IPv6 DHCP lease type and interface information.
Set who can retrieve VPN rule settings from the ZyWALL using the
ZyWALL IPSec VPN Client.
connections.
interface monitored by device HA.
Configure active-passive mode device HA.
sessions, and rules to force user authentication.
Create and manage ways of authenticating users.
interfaces.
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Chapter 1 Introduction
Table 7 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Console Speed Set the console speed.
DNS Configure the DNS server and address records for the ZyWALL.
WWW Service Control Configure HTTP, HTTPS, and general authentication.
Login Page Configure how the login and access user screens look.
SSH Configure SSH server and SSH service settings.
TELNET Configure telnet server settings for the ZyWALL.
FTP Configure FTP server settings.
SNMP Configure SNMP communities and services.
Language Select the Web Configurator language.
IPv6 Enable IPv6 globally on the ZyWALL here.
Log & Report
Email Daily
Report
Log Settings Configure the system log, e-mail logs, and remote syslog servers.
Configure where and how to send daily reports and what reports to
send.
Maintenance Menu
Use the maintenance menu screens to manage configuration and firmware files, run diagnostics,
and reboot or shut down the ZyWALL.
Table 8 Maintenance Menu Screens Summary
FOLDER
OR LINK
File
Manager
Diagnostics Diagnostic Collect diagnostic information.
Packet
Flow
Explore
Reboot Restart the ZyWALL.
Shutdown Turn off the ZyWALL.
TAB FUNCTION
Configuration File Manage and upload configuration files for the ZyWALL.
Firmware Package View the current firmware version and to upload firmware.
Shell Script Manage and run shell script files for the ZyWALL.
Packet Capture Capture packets for analysis.
Core Dump Connect a USB device to the ZyWALL and save the ZyWALL operating
System Log Connect a USB device to the ZyWALL and archive the ZyWALL system logs
Routing Status Check how the ZyWALL determines where to route a packet.
SNAT Status View a clear picture on how the ZyWALL converts a packet’s source IP
1.3.4 Tables and Lists
system kernel to it here.
to it here.
address and check the related settings.
Web Configurator tables and lists are flexible with several options for how to display their entries.
Click a column heading to sort the table’s entries according to that column’s criteria.
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Chapter 1 Introduction
Figure 14 Sorting Table Entries by a Column’s Criteria
Click the down arrow next to a column heading for more options about how to display the entries.
The options available vary depending on the type of fields in the column. Here are some examples
of what you can do:
• Sort in ascending or descending (reverse) alphabetical order
• Select which columns to display
• Group entries by field
• Show entries in groups
• Filter by mathematical operators (<, >, or =) or searching for text
Figure 15 Common Table Column Options
30
Select a column heading cell’s right border and drag to re-size the column.
Figure 16 Resizing a Table Column
Select a column heading and drag and drop it to change the column order. A green check mark
displays next to the column’s title when you drag the column to a valid new location.
ZyWALL 110/310/1100 Series User’s Guide