IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the ZyWALL and access the Web Configurator
wizards. (See the wizard real time help for information on configuring each screen.) It also
contains a connection diagram and package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
ZyWALL.
Note: It is recommended you use the Web Configurator to configure the ZyWALL.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary information.
6.1 How to Allow Management Service from WAN ...............................................................................125
6.2 How to Use a RADIUS Server to Authenticate User Accounts based on Groups ..........................128
6.3 How to Use SSH for Secure Telnet Access ....................................................................................129
6.4 How to Manage ZyWALL Configuration Files .................................................................................130
6.5 How to Manage ZyWALL Firmware ................................................................................................131
6.6 How to Download and Upload a Shell Script ..................................................................................132
6.7 How to Change a Power Module ....................................................................................................133
6.8 How to Save System Logs to a USB Storage Device ..................................................................... 135
6.9 How to Get the ZyWALL’s Diagnostic File .......................................................................................138
6.10 How to Capture Packets on the ZyWALL ......................................................................................139
6.11 How to Use Packet Flow Explore for Troubleshooting .................................................................. 143
Appendix A Legal Information..........................................................................................................145
4
ZyWALL USG 20-2000 User’s Guide
1.1 Overview
This guide covers the ZyWALL USG series and refers to all models as “ZyWALL”. Features and
interface names vary by model. Key feature differences between ZyWALL models are as follows.
Other features are common to all models although features may vary slightly by model. See the
specific product’s datasheet for detailed specifications.
Intrusion, Protection and Detection50, 100, 100-PLUS, 200, 300,
Two Ethernet WAN Ports50, 100, 100-PLUS
Two Plus Ethernet WAN Ports200, 300, 1000, 2000
WiFi (embedded or optional card)20W, 300, 100, 200
Rack-mounting50, 100, 100-PLUS, 200, 300,
Wall-mounting20, 20W
Dual Power Modules2000
Security Extender Module Slot2000
Hard Disk Slot
Device High Availability100, 200, 300, 1000, 2000
Auxiliary Port100, 200, 300, 1000, 2000
A
1000, 2000
1000, 2000
1000, 2000
1000, 2000
2000
1.1.1 Key Applications
Here are some ZyWALL application scenarios. The following chapters have configuration tutorials.
Security Router
Security features include a stateful inspection firewall, intrusion, detection & prevention, anomaly
detection & prevention, content filtering, anti-virus, and anti-spam.
ZyWALL USG 20-2000 User’s Guide5
Chapter 1 Introduction
OTP PIN
SafeWord 2008
Authentication Server
File
Email
Web-based
Server
Server
Application
*****
Figure 1 Applications: Security Router
IPv6 Routing
The ZyWALL supports IPv6 Ethernet, PPP, VLAN, and bridge routing. You may also create IPv6
policy routes and IPv6 objects. The ZyWALL can also route IPv6 packets through IPv4 networks
using different tunneling methods.
Figure 2 Applications: IPv6 Routing
VPN Connectivity
Set up VPN tunnels with other companies, branch offices, telecommuters, and business travelers to
provide secure access to your network. You can also purchase the ZyWALL OTPv2 One-Time
Password System for strong two-factor authentication for Web Configurator, Web access, SSL VPN,
and ZyXEL IPSec VPN client user logins.
Figure 3 Applications: VPN Connectivity
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Web Mail File Share
Web-based Application
https://
Application Server
Non-Web
LAN (192.168.1.X)
A
B
C
SSL VPN Network Access
SSL VPN lets remote users use their web browsers for a very easy-to-use VPN solution. A user just
browses to the ZyWALL’s web address and enters his user name and password to securely connect
to the ZyWALL’s network. Here full tunnel mode creates a virtual connection for a remote user and
gives him a private IP address in the same subnet as the local network so he can access network
resources in the same way as if he were part of the internal network.
Figure 4 SSL VPN With Full Tunnel Mode
User-Aware Access Control
Set up security policies to restrict access to sensitive information and shared resources based on
the user who is trying to access it. In the following figure user A can access both the Internet and
an internal file server. User B has a lower level of access and can only access the Internet. User C is
not even logged in and cannot access either.
Figure 5 Applications: User-Aware Access Control
Load Balancing
Set up multiple connections to the Internet on the same port, or different ports, including cellular
interfaces. In either case, you can balance the traffic loads between them.
Figure 6 Applications: Multiple WAN Interfaces
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Chapter 1 Introduction
Physical Ports
Interfaces
ZonesLAN
P1P2P3P4P5P6P7
ge1ge2 ge3ge6
WAN
ge7
P8
ge4ge5
DMZ
ge8
USG 2000
Physical Ports
Interfaces
P1P2P3P4P5
ge1ge2 ge3ge5
ge4
USG 1000
ZonesLANWANDMZ
Physical Ports
Interfaces
P1P2P3P4P5P6
ge1ge2 ge3
ge6
WLAN
ge4 ge5
USG 300
ZonesLANWANDMZ
Physical Ports
Interfaces
Zones
P7
ext-wlan
USG 200
LAN1
lan1
LAN2
lan2
WAN
wan1 wan2
P1P2P3P4P5P6
WLANDMZ
dmz
OPT
opt
1.2 Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces
may be generic rather than the specific name used in your model. For example, this guide may use
“the WAN interface” rather than “ge2” or” ge3”.
Figure 7 Zones, Interfaces, and Physical Ethernet Ports
Configure the ZyWALL USG 200’s OPT (optional) Gigabit Ethernet port as a third WAN port, an
additional LAN1, WLAN, or DMZ port or a separate network.
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Physical Ports
Interfaces
Zones
P7
ext-wlan
USG 100
LAN1
lan1
LAN2
lan2
WAN
wan1 wan2
P1P2P3P4P5P6
WLANDMZ
dmz
Physical Ports
Interfaces
ZonesLAN1DMZ
lan1dmz
LAN2
lan2
WAN
wan1 wan2
USG 50
P1P2P3P4P5P6
Physical Ports
Interfaces
ZonesLAN1DMZ
lan1dmz
LAN2
lan2
WAN
wan1 wan2
USG 100
P1P2P3P4P5P6
PLUS
Physical Ports
Interfaces
Zones
USG 20/20W
LAN1DMZ
lan1dmz
LAN2
lan2
P1P2P3P4P5
WAN
wan1
1.3 Management Overview
ZyWALL USG 20-2000 User’s Guide
You can manage the ZyWALL in the following ways.
Web Configurator
The Web Configurator allows easy ZyWALL setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
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Chapter 1 Introduction
Figure 8 Managing the ZyWALL: Web Configurator
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the ZyWALL. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
Table 2 Console Port Default Settings
SETTINGVALUE
Speed115200 bps
Data Bits8
ParityNone
Stop Bit1
Flow ControlOff
Vantage CNM
The browser-based Vantage CNM (Centralized Network Management) global management tool lets
administrators to manage multiple devices. Use the System > Vantage CNM screen to allow your
ZyWALL to be managed by the Vantage CNM server. See the Vantage CNM User’s Guide for details.
1.4 Web Configurator
In order to use the Web Configurator, you must:
• Use one of the following web browser versions or later: Internet Explorer 7, Firefox 3.5, Chrome
9.0, Opera 10.0, Safari 4.0
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2)
• Enable JavaScripts, Java permissions, and cookies
The recommended screen resolution is 1024 x 768 pixels.
1.4.1 Web Configurator Access
1Make sure your ZyWALL hardware is properly connected. See the Quick Start Guide.
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A
C
B
2In your browser go to http://192.168.1.1. By default, the ZyWALL automatically routes this request
to its HTTPS server, and it is recommended to keep this setting. The Login screen appears.
3Type the user name (default: “admin”) and password (default: “1234”).
If you have a OTP (One-Time Password) token generate a number and enter it in the One-Time Password field. The number is only good for one login. You must use the token to generate a new
number the next time you log in.
4Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
5The Network Risk Warning screen displays any unregistered or disabled security services. Select
how often to display the screen and click OK.
6Follow the directions in the Update Admin Info screen. If you change the default password, the
Login screen appears after you click Apply. If you click Ignore, the Installation Setup Wizard
opens if the ZyWALL is using its default configuration; otherwise the dashboard appears.
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1.4.2 Web Configurator Screens Overview
The Web Configurator screen is divided into these parts (as illustrated on page 11):
• A - title bar
• B - navigation panel
• C - main window
Title Bar
Figure 9 Title Bar
The title bar icons in the upper right corner provide the following functions.
Table 3 Title Bar: Web Configurator Icons
LABELDESCRIPTION
LogoutClick this to log out of the Web Configurator.
HelpClick this to open the help page for the current screen.
AboutClick this to display basic information about the ZyWALL.
Site MapClick this to see an overview of links to the Web Configurator screens.
Object Reference Click this to check which configuration items reference an object.
ConsoleClick this to open a Java-based console window from which you can run command line
interface (CLI) commands. You will be prompted to enter your user name and password.
See the Command Reference Guide for information about the commands.
CLIClick this to open a popup window that displays the CLI commands sent by the Web
Configurator to the ZyWALL.
1.4.3 Navigation Panel
Use the navigation panel menu items to open status and configuration screens. Click the arrow in
the middle of the right edge of the navigation panel to hide the panel or drag to resize it. The
following sections introduce the ZyWALL’s navigation panel menus and their screens.
Figure 10 Navigation Panel
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Dashboard
The dashboard displays general device information, system status, system resource usage, licensed
service status, and interface status in widgets that you can re-arrange to suit your needs. See the
Web Help for details on the dashboard.
Monitor Menu
The monitor menu screens display status and statistics information.
Table 4 Monitor Menu Screens Summary
FOLDER OR LINK TABFUNCTION
System Status
Port StatisticsDisplays packet statistics for each physical port.
Interface
Status
Traffic
Statistics
Session
Monitor
DDNS StatusDisplays the status of the ZyWALL’s DDNS domain names.
IP/MAC BindingLists the devices that have received an IP address from ZyWALL interfaces using
Login UsersLists the users currently logged into the ZyWALL.
WLAN StatusDisplays the connection status of the ZyWALL’s wireless clients.
Cellular StatusDisplays details about the ZyWALL’s 3G connection status.
USB StorageDisplays details about USB device connected to the ZyWALL.
AppPatrol
Statistics
VPN Monitor
IPSecDisplays and manages the active IPSec SAs.
SSLLists users currently logged into the VPN SSL client portal. You can also log out
L2TP over
IPSec
Anti-X Statistics
Anti-VirusCollect and display statistics on the viruses that the ZyWALL has detected.
IDPCollect and display statistics on the intrusions that the ZyWALL has detected.
Content FilterReport Collect and display content filter statistics
CacheManage the ZyWALL’s URL cache.
Anti-SpamReport Collect and display spam statistics.
Status Displays how many mail sessions the ZyWALL is currently checking and DNSBL
LogLists log entries.
Displays general interface information and packet statistics.
Collect and display traffic statistics.
Displays the status of all current sessions.
IP/MAC binding.
Displays bandwidth and protocol statistics.
individual users and delete related session information.
Displays details about current L2TP sessions.
(Domain Name Service-based spam Black List) statistics.
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Chapter 1 Introduction
Configuration Menu
Use the configuration menu screens to configure the ZyWALL’s features.
Table 5 Configuration Menu Screens Summary
FOLDER OR LINK TABFUNCTION
Quick SetupQuickly configure WAN interfaces or VPN connections.
Licensing
RegistrationRegistrationRegister the device and activate trial services.
Signature
Update
Network
InterfacePort Grouping Configure physical port groups.
RoutingPolicy RouteCreate and manage routing policies.
ZoneConfigure zones used to define various policies.
DDNSProfileDefine and manage the ZyWALL’s DDNS domain names.
NATSet up and manage port forwarding rules.
HTTP RedirectSet up and manage HTTP redirection rules.
ALGConfigure SIP, H.323, and FTP pass-through settings.
IP/MAC
Binding
DNS Inbound LBDNS Load
Auth. PolicyDefine rules to force user authentication.
FirewallFirewallCreate and manage level-3 traffic rules.
ServiceView the licensed service status and upgrade licensed services.
Anti-VirusUpdate anti-virus signatures immediately or by a schedule.
IDP/AppPatrolUpdate IDP signatures immediately or by a schedule.
System ProtectView system-protect signatures status.
Port RoleUse this screen to set the ZyWALL’s flexible ports as LAN1, WLAN,
or DMZ.
EthernetManage Ethernet interfaces and virtual Ethernet interfaces.
PPPCreate and manage PPPoE and PPTP interfaces.
CellularConfigure a cellular Internet connection for an installed 3G card.
TunnelConfigure tunneling between IPv4 and IPv6 networks.
WLANConfigure settings for an installed wireless LAN card.
VLANCreate and manage VLAN interfaces and virtual VLAN interfaces.
BridgeCreate and manage bridges and virtual bridge interfaces.
AuxiliaryManage the AUX port.
TrunkCreate and manage trunks (groups of interfaces) for load balancing
and link High Availability (HA).
Static RouteCreate and manage IP static routing information.
RIPConfigure device-level RIP settings.
OSPFConfigure device-level OSPF settings, including areas and virtual
links.
SummaryConfigure IP to MAC address bindings for devices connected to
each supported interface.
Exempt ListConfigure ranges of IP addresses to which the ZyWALL does not
apply IP/MAC binding.
Configure DNS Load Balancing.
Balancing
Session LimitLimit the number of concurrent client NAT/firewall sessions.
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Table 5 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TABFUNCTION
VPN
IPSec VPNVPN ConnectionConfigure IPSec tunnels.
VPN GatewayConfigure IKE tunnels.
ConcentratorCombine IPSec VPN connections into a single secure network
Configuration
Provisioning
SSL VPNAccess PrivilegeConfigure SSL VPN access rights for users and groups.
Global SettingConfigure the ZyWALL’s SSL VPN settings that apply to all
L2TP VPNL2TP VPNConfigure L2TP over IPSec tunnels.
AppPatrolGeneralEnable or disable traffic management by application and see
QueryManage traffic management by application.
OtherManage other kinds of traffic.
BWMBWMEnable and configure bandwidth management rules.
Anti-X
Anti-Virus GeneralTurn anti-virus on or off, set up anti-virus policies and check the
Black/White List Set up anti-virus black (blocked) and white (allowed) lists of virus
SignatureSearch for signatures by signature name or attributes and
IDPGeneralDisplay and manage IDP bindings.
ProfileCreate and manage IDP profiles.
Custom SignaturesCreate, import, or export custom signatures.
ADPGeneralDisplay and manage ADP bindings.
ProfileCreate and manage ADP profiles.
Content FilterGeneralCreate and manage content filter policies.
Filter ProfileCreate and manage the detailed filtering rules for content filtering
Trusted Web SitesCreate a list of allowed web sites that bypass content filtering
Forbidden Web
Sites
Anti-SpamGeneralTurn anti-spam on or off and manage anti-spam policies.
Mail ScanConfigure e-mail scanning details.
Black/White List Set up a black list to identify spam and a white list to identify
DNSBLHave the ZyWALL check e-mail against DNS Black Lists.
Set who can retrieve VPN rule settings from the ZyWALL using the
ZyWALL IPSec VPN Client.
connections.
registration and signature information.
anti-virus engine type and the anti-virus license and signature
status.
file patterns.
configure how the ZyWALL uses them.
policies.
policies.
Create a list of web sites to block regardless of content filtering
policies.
legitimate e-mail.
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Chapter 1 Introduction
Table 5 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TABFUNCTION
Device HAGeneralConfigure device HA global settings, and see the status of each
Object
User/GroupUserCreate and manage users.
AddressAddressCreate and manage host, range, and network (subnet) addresses.
ServiceServiceCreate and manage TCP and UDP services.
ScheduleScheduleCreate one-time and recurring schedules.
AAA ServerActive DirectoryConfigure the Active Directory settings.
Auth. MethodAuthentication
CertificateMy CertificatesCreate and manage the ZyWALL’s certificates.
ISP AccountISP AccountCreate and manage ISP account information for PPPoE/PPTP
SSL ApplicationCreate SSL web application objects.
Endpoint
Security
DHCPv6RequestConfigure IPv6 DHCP request type and interface information.
System
Host NameConfigure the system and domain name for the ZyWALL.
USB StorageSettingsConfigure the settings for the connected USB devices.
Date/TimeConfigure the current date, time, and time zone in the ZyWALL.
Console SpeedSet the console speed.
DNSConfigure the DNS server and address records for the ZyWALL.
WWWService ControlConfigure HTTP, HTTPS, and general authentication.
SSHConfigure SSH server and SSH service settings.
TELNETConfigure telnet server settings for the ZyWALL.
FTPConfigure FTP server settings.
SNMPConfigure SNMP communities and services.
interface monitored by device HA.
Active-Passive
Mode
Legacy ModeConfigure legacy mode device HA for use with ZyWALLs that
GroupCreate and manage groups of users.
SettingManage default settings for all users, general settings for user
Address GroupCreate and manage groups of addresses.
Service GroupCreate and manage groups of services.
LDAPConfigure the LDAP settings.
RADIUSConfigure the RADIUS settings.
Method
Trusted Certificates Import and manage certificates from trusted sources.
LeaseConfigure IPv6 DHCP lease type and interface information.
Login PageConfigure how the login and access user screens look.
Configure active-passive mode device HA.
already have device HA setup using a firmware version earlier than
2.10.
sessions, and rules to force user authentication.
Create and manage ways of authenticating users.
interfaces.
Create Endpoint Security (EPS) objects.
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Table 5 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TABFUNCTION
Dial-in Mgmt.Configure settings for an out of band management connection
through a modem connected to the AUX port.
Vantage CNMConfigure and allow your ZyWALL to be managed by the Vantage
CNM server.
LanguageSelect the Web Configurator language.
IPv6Enable IPv6 globally on the ZyWALL here.
Log & Report
Email Daily
Report
Log SettingConfigure the system log, e-mail logs, and remote syslog servers.
Configure where and how to send daily reports and what reports to
send.
Maintenance Menu
Use the maintenance menu screens to manage configuration and firmware files, run diagnostics,
and reboot or shut down the ZyWALL.
RebootRestart the ZyWALL.
ShutdownTurn off the ZyWALL.
TABFUNCTION
Configuration FileManage and upload configuration files for the ZyWALL.
Firmware Package View the current firmware version and to upload firmware.
Shell ScriptManage and run shell script files for the ZyWALL.
Packet CaptureCapture packets for analysis.
System LogConnect a USB device to the ZyWALL and archive the ZyWALL system logs
to it here.
Routing StatusCheck how the ZyWALL determines where to route a packet.
SNAT StatusView a clear picture on how the ZyWALL converts a packet’s source IP
address and check the related settings.
1.4.4 Tables and Lists
Web Configurator tables and lists are flexible with several options for how to display their entries.
Click a column heading to sort the table’s entries according to that column’s criteria.
Figure 11 Sorting Table Entries by a Column’s Criteria
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Chapter 1 Introduction
Click the down arrow next to a column heading for more options about how to display the entries.
The options available vary depending on the type of fields in the column. Here are some examples
of what you can do:
• Sort in ascending or descending (reverse) alphabetical order
• Select which columns to display
• Group entries by field
• Show entries in groups
• Filter by mathematical operators (<, >, or =) or searching for text
Figure 12 Common Table Column Options
Select a column heading cell’s right border and drag to re-size the column.
Figure 13 Resizing a Table Column
Select a column heading and drag and drop it to change the column order. A green check mark
displays next to the column’s title when you drag the column to a valid new location.
Figure 14 Moving Columns
Use the icons and fields at the bottom of the table to navigate to different pages of entries and
control how many entries display at a time.
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Figure 15 Navigating Pages of Table Entries
The tables have icons for working with table entries. You can often use the [Shift] or [Ctrl] key to
select multiple entries to remove, activate, or deactivate.
Figure 16 Common Table Icons
Here are descriptions for the most common table icons.
Table 7 Common Table Icons
LABELDESCRIPTION
AddClick this to create a new entry. For features where the entry’s position in the numbered list is
EditDouble-click an entry or select it and click Edit to open a screen where you can modify the
RemoveTo remove an entry, select it and click Remove. The ZyWALL confirms you want to remove it
ActivateTo turn on an entry, select it and click Activate.
InactivateTo turn off an entry, select it and click Inactivate.
ConnectTo connect an entry, select it and click Connect.
Disconnect To disconnect an entry, select it and click Disconnect.
Object
References
MoveTo change an entry’s position in a numbered list, select it and click Move to display a field to
important (features where the ZyWALL applies the table’s entries in order like the firewall for
example), you can select an entry and click Add to create a new entry after the selected entry.
entry’s settings. In some tables you can just click a table entry and edit it directly in the table.
For those types of tables small red triangles display for table entries with changes that you have
not yet applied.
before doing so.
Select an entry and click Object References to check which settings use the entry.
type a number for where you want to put that entry and press [ENTER] to move the entry to the
number that you typed. For example, if you type 6, the entry you are moving becomes number 6
and the previous entry 6 (if there is one) gets pushed up (or down) one.
Working with Lists
When a list of available entries displays next to a list of selected entries, you can often just doubleclick an entry to move it from one list to the other. In some lists you can also use the [Shift] or
[Ctrl] key to select multiple entries, and then use the arrow button to move them to the other list.
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Chapter 1 Introduction
Figure 17 Working with Lists
1.5 Stopping the ZyWALL
Always use Maintenance > Shutdown > Shutdown or the shutdown command before you turn
off the ZyWALL or remove the power. Not doing so can cause the firmware to become corrupt.
1.6 Rack-mounting
See Table 1 on page 5 for the ZyWALL USG models that can be rack mounted. Use the following
steps to mount the ZyWALL on an EIA standard size, 19-inch rack or in a wiring closet with other
equipment using a rack-mounting kit. Make sure the rack will safely support the combined weight of
all the equipment it contains and that the position of the ZyWALL does not make the rack unstable
or top-heavy. Take all necessary precautions to anchor the rack securely before installing the unit.
Note: Leave 10 cm of clearance at the sides and 20 cm in the rear.
Use a #2 Phillips screwdriver to install the screws.
Note: Failure to use the proper screws may damage the unit.
1Align one bracket with the holes on one side of the ZyWALL and secure it with the included bracket
screws (smaller than the rack-mounting screws).
2Attach the other bracket in a similar fashion.
3After attaching both mounting brackets, position the ZyWALL in the rack and up the bracket holes
with the rack holes. Secure the ZyWALL to the rack with the rack-mounting screws.
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ZyWALL USG 20-2000 User’s Guide
1.7 Wall-mounting
See Table 1 on page 5 for the ZyWALL USG models that can be wall-mounted. Do the following to
attach your ZyWALL to a wall.
Chapter 1 Introduction
1Screw two screws with 6 mm ~ 8 mm (0.24" ~ 0.31") wide heads into the wall 150 mm apart (see
the figure in step 2). Do not screw the screws all the way in to the wall; leave a small gap between
the head of the screw and the wall.
The gap must be big enough for the screw heads to slide into the screw slots and the connection
cables to run down the back of the ZyWALL.
Note: Make sure the screws are securely fixed to the wall and strong enough to hold the
weight of the ZyWALL with the connection cables.
2Use the holes on the bottom of the ZyWALL to hang the ZyWALL on the screws.
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Chapter 1 Introduction
USG 20W
USG 2000
USG 1000
USG 300
Wall-mount the ZyWALL horizontally. The ZyWALL's side panels with
ventilation slots should not be facing up or down as this position is less
safe.
1.8 Front Panel
This section introduces the ZyWALL’s front panel.
Figure 18 ZyWALL Front Panel
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USG 200
USG 100
USG 100
PLUS
USG 50
USG 20W
USG 20
1.8.1 Dual Personality Interfaces
A dual personality interface is a 1000Base-T/mini-GBIC combo port. For each interface you can
connect either to the 1000Base-T port or the mini-GBIC port. The mini-GBIC port has priority over
the 1000Base-T port so the 1000Base-T port is disabled if both are connected at the same time.
1000Base-T Ports
The 1000Base-T auto-negotiating, auto-crossover Ethernet ports support 100/1000 Mbps Gigabit
Ethernet so the speed can be 100 Mbps or 1000 Mbps. The duplex mode is full at 1000 Mbps and
half or full at 100 Mbps. An auto-negotiating port can detect and adjust to the optimum Ethernet
speed (100/1000 Mbps) and duplex mode (full duplex or half duplex) of the connected device. An
auto-crossover (auto-MDI/MDI-X) port automatically works with a straight-through or crossover
Ethernet cable. The factory default negotiation settings for the Ethernet ports on the ZyWALL are
speed: auto, duplex: auto, and flow control: on (you cannot configure the flow control setting, but
the ZyWALL can negotiate with the peer and turn it off if needed)
Mini-GBIC Slots
These are slots for Small Form-Factor Pluggable (SFP) transceivers (not included). A transceiver is a
single unit that houses a transmitter and a receiver. Use a transceiver to connect a fiber-optic cable
to the ZyWALL. Use transceivers that comply with the Small Form-Factor Pluggable (SFP)
Transceiver MultiSource Agreement (MSA). See the SFF committee’s INF-8074i specification Rev
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Chapter 1 Introduction
1.0 for details. You can change transceivers while the ZyWALL is operating. You can use different
transceivers to connect to devices with different types of fiber-optic connectors.
• Type: SFP connection interface
• Connection speed: 1 Gigabit per second (Gbps)
Transceiver and Fiber-optic Cable Installation
Use the following steps to install a mini GBIC transceiver (SFP module).
1Insert the transceiver into the slot with the exposed section of
PCB board facing down.
To avoid possible eye injury, do not look into an operating fiber-optic
module’s connectors or fiber-optic cable.
2Press the transceiver firmly until it clicks into place.
3Push the end of the fiber-optic cable firmly into the
transceiver until it locks into place. When the other end of the
fiber-optic cable is connected, check the LEDs to verify the
link status.
Fiber-optic Cable and T ransceiver Removal
Use the following steps to remove a mini GBIC transceiver (SFP module).
1Press down on the top of the fiber-optic cable where it
connects to the transceiver to release it. Then pull the fiberoptic cable out.
24
ZyWALL USG 20-2000 User’s Guide
2Open the transceiver’s latch (latch styles vary).
3Pull the transceiver out of the slot.
1.8.2 Maximizing Throughput
A ZyWALL USG with dual internal buses (see Table 1 on page 5) for Gigabit interfaces has one
internal bus for ports P1-P7 and another for port P8. To maximize the ZyWALL’s throughput, use P8 for your connection with the most traffic.
Figure 19 Gigabit Interfaces and Internal Buses
Chapter 1 Introduction
Some ZyWALLs (see Table 1 on page 5) let you add an optional Security Extension Module (SEM) to
enhance the VPN or VPN and Unified Threat Management (UTM) capabilities.
Figure 20 Security Extension Module
• The VPN module (SEM-VPN) increases the maximum VPN throughput from 100 Mbps to 500
Mbps, the maximum number of IPSec VPN tunnels from 1,000 to 2,000 and the maximum
number of SSL VPN users from 250 (with a license) to 750 (with a license).
• The SEM-DUAL module provides the VPN performance enhancements and increases the
maximum anti-virus and IDP traffic throughput from 100 Mbps to 400 Mbps.
1.8.3 Front Panel LEDs
The following tables describe the LEDs.
Table 8 ZyWALL USG 20 ~ USG 1000 Front Panel LEDs
LEDCOLOR STATUSDESCRIPTION
PWROffThe ZyWALL is turned off.
GreenOnThe ZyWALL is turned on.
RedOnThere is a hardware component failure. Shut down the device, wait for a few
minutes and then restart the device (see Section 1.5 on page 20). If the LED
turns red again, then please contact your vendor.
USBGreenOffNo device is connected to the ZyWALL’s USB port or the connected device is
WLAN GreenOffThe wireless function is disabled on the ZyWALL.
P1~P5GreenOffThere is no traffic on this port.
Card1,2GreenOffThere is no card in the slot.
OnThe ZyWALL is ready and running.
BlinkingThe ZyWALL is booting.
RedOnThe ZyWALL had an error or has failed.
FlashingThe AUX port is sending or receiving packets.
OnThe AUX port is connected.
BlinkingThe ZyWALL is sending or receiving packets on this port.
OrangeOffThere is no connection on this port.
OnThis port has a successful link.
not supported by the ZyWALL.
OnA 3G USB card or USB storage device is connected to the USB port.
OrangeOnConnected to a 3G network through the connected 3G USB card.
OnThe wireless function is enabled on the ZyWALL.
BlinkingThe ZyWALL is sending or receiving packets on this port.
OrangeOffThere is no connection on this port.
OnThis port has a successful link.
OnThere is a card in the slot.
FlashingThe card in the slot is sending or receiving traffic.
26
Table 9 ZyWALL USG 2000 Front Panel LEDs
LEDCOLORSTATUS DESCRIPTION
PWR1,
PWR2
SYSOffThe ZyWALL is turned off.
AUXOffThe AUX port is not connected.
GreenOnThe power module is operating.
RedOnThe power module has malfunctioned. Turn the power module off, wait a few
GreenOnThe ZyWALL is ready and operating normally.
RedOnThe ZyWALL is malfunctioning.
OrangeOnThe AUX port has a dial-in management connection.
GreenOnThe AUX port has a dial backup connection.
OffBoth power modules are turned off, not receiving power, or not functioning.
minutes, and turn the power module back on (see Section 1.5 on page 20).
If the LED shines red again, then please contact your vendor.
FlashingThe ZyWALL is self-testing.
FlashingThe AUX port is sending or receiving packets for the dial-in management
connection.
FlashingThe AUX port is sending or receiving packets for the dial backup connection.
ZyWALL USG 20-2000 User’s Guide
Chapter 1 Introduction
Table 9 ZyWALL USG 2000 Front Panel LEDs (continued)
LEDCOLORSTATUS DESCRIPTION
CARDGreenOffReserved for future use. There is no card in the CARD SLOT.
OnThere is a card in the CARD SLOT.
HDDThis LED is reserved for future use.
P1~P8GreenOffThere is no traffic on this port.
FlashingThe ZyWALL is sending or receiving packets on this port.
OrangeOffThere is no connection on this port.
OnThis port has a successful link.
LNKOrangeOffThe Ethernet link is down.
OnThe Ethernet link is up.
ACTGreenOffThe system is not transmitting/receiving Ethernet traffic.
BlinkingThe system is transmitting/receiving Ethernet traffic.
ZyWALL USG 20-2000 User’s Guide
27
Chapter 1 Introduction
28
ZyWALL USG 20-2000 User’s Guide
CHAPTER 2
How to Set Up Your Network
Here are examples of using the Web Configurator to set up your network in the ZyWALL.
Note: The tutorials featured here require a basic understanding of connecting to and using the Web
Configurator, see Section 1.4 on page 10 for details. For field descriptions of individual screens, see
the Web Configurator Online Help.
• Wizard Overview on page 29
• How to Configure Interfaces, Port Roles, and Zones on page 29
• How to Configure a Cellular Interface on page 32
• How to Set Up a Wireless LAN on page 34
• How to Configure Ethernet, PPP, VLAN, Bridge and Policy Routing on page 37
• How to Set Up IPv6 Interfaces For Pure IPv6 Routing on page 38
• How to Set Up an IPv6 6to4 Tunnel on page 44
• How to Set Up an IPv6-in-IPv4 Tunnel on page 48
2.1 Wizard Overview
Use the wizards to quickly configure Internet connection and VPN settings as well as activate
subscription services.
WIZARDDESCRIPTION
Installation Setup WizardUse this wizard the first time log into the Web Configurator to configure WAN
Quick SetupYou can find the following wizards in the CONFIGURATION navigation panel.
WAN InterfaceUse these wizard screens to quickly configure a WAN interface’s encapsulation
VPN SetupUse these wizard screens to quickly configure an IPSec VPN or IPSec VPN
After you complete a wizard, you can go to the CONFIGURATION screens to configure advanced
settings.
connections and register your ZyWALL.
and IP address settings.
configuration provisioning.
2.2 How to Configure Interfaces, Port Roles, and Zones
This tutorial shows how to configure Ethernet interfaces, port roles, and zones for the following
example configuration.
ZyWALL USG 20-2000 User’s Guide29
Chapter 2 How to Set Up Your Network
•The wan1 interface uses a static IP address of 1.2.3.4.
•Add P5 (lan2) to the DMZ interface (Note: In USG 20/20W, use P4 (lan2) instead of P5 in this
example). The DMZ interface is used for a protected local network. It uses IP address
192.168.3.1 and serves as a DHCP server by default.
• You want to be able to apply specific security settings for the VPN tunnel created by the Quick Setup - VPN Setup wizard (named WIZ_VPN). So you create a new zone and add WIZ_VPN
to it.
Figure 21 Ethernet Interface, Port Roles, and Zone Configuration Example
2.2.1 Configure a WAN Ethernet Interface
You need to assign the ZyWALL’s wan1 interface a static IP address of 1.2.3.4.
Click Configuration > Network > Interface > Ethernet and double-click the wan1 interface’s
entry in the Configuration section. Select Use Fixed IP Address and configure the IP address,
subnet mask, and default gateway settings and click OK.
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ZyWALL USG 20-2000 User’s Guide
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