Page 1
Quick Start Guide
UAG2100
Unified Access Gateway
Version 4.00
Edition 1, 08/2014
User’s Guide
Default Login Details
LAN IP Address http://172.16.0.1 (LAN1)
http://172.17.0.1 (LAN2)
User Name admin
Password 1234
www.zyxel.com
Copyright © 2014 ZyXEL Communications Corporation
Page 2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator wizards.
(See the wizard real time help for information on configuring each screen.) It also contains a
package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
UAG.
Note: It is recommended you use the Web Configurator to configure the UAG.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
information.
UAG2100 User’s Guide
2
Page 3
Contents Overview
Contents Overview
Introduction .............................................................................................................................................18
Hardware Installation and Connection ....................................................................................................32
Printer Deployment .................................................................................................................................36
Installation Setup Wizard ........................................................................................................................44
Quick Setup Wizards ...............................................................................................................................52
Dashboard ...............................................................................................................................................58
Monitor ....................................................................................................................................................68
Registration .............................................................................................................................................99
Wireless ................................................................................................................................................102
Interfaces ..............................................................................................................................................106
Trunks ...................................................................................................................................................146
Policy and Static Routes .......................................................................................................................154
Zones ....................................................................................................................................................164
DDNS ....................................................................................................................................................168
NAT .......................................................................................................................................................173
VPN 1-1 Mapping ..................................................................................................................................180
HTTP Redirect ......................................................................................................................................185
SMTP Redirect ......................................................................................................................................189
ALG .......................................................................................................................................................193
UPnP .....................................................................................................................................................195
IP/MAC Binding .....................................................................................................................................202
Layer 2 Isolation ....................................................................................................................................207
IPnP ...................................................................................................................................................... 211
Web Authentication ...............................................................................................................................213
Firewall ..................................................................................................................................................232
Billing .....................................................................................................................................................246
Printer Manager ....................................................................................................................................262
Free Time ..............................................................................................................................................269
SMS ......................................................................................................................................................273
Bandwidth Management .......................................................................................................................275
User/Group ............................................................................................................................................285
AP Profile ..............................................................................................................................................299
Addresses .............................................................................................................................................314
Services ................................................................................................................................................319
Schedules .............................................................................................................................................324
AAA Server ...........................................................................................................................................328
Authentication Method ..........................................................................................................................332
Certificates ............................................................................................................................................335
ISP Accounts .........................................................................................................................................351
UAG2100 User’s Guide
3
Page 4
Contents Overview
System ..................................................................................................................................................354
Log and Report .....................................................................................................................................395
File Manager .........................................................................................................................................410
Diagnostics ............................................................................................................................................421
Packet Flow Explore .............................................................................................................................429
Reboot ...................................................................................................................................................437
Shutdown ..............................................................................................................................................438
Troubleshooting ....................................................................................................................................439
UAG2100 User’s Guide
4
Page 5
Table of Contents
Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Chapter 1
Introduction.........................................................................................................................................18
1.1 Overview ...........................................................................................................................................18
1.2 Default Zones, Interfaces, and Ports .................................................................................................18
1.3 Management Overview .....................................................................................................................19
1.4 Web Configurator ..............................................................................................................................20
1.4.1 Web Configurator Access ........................................................................................................20
1.4.2 Web Configurator Screens Overview ......................................................................................21
1.4.3 Navigation Panel .....................................................................................................................24
1.4.4 Tables and Lists .......................................................................................................................28
1.5 Stopping the UAG .............................................................................................................................31
Chapter 2
Hardware Installation and Connection.............................................................................................32
2.1 Wall Mounting ...................................................................................................................................32
2.2 Front Panel ........................................................................................................................................33
2.2.1 Front Panel LEDs ....................................................................................................................34
2.3 Rear Panel ........................................................................................................................................34
Chapter 3
Printer Deployment.............................................................................................................................36
3.1 Overview ...........................................................................................................................................36
3.2 Attach the Printer to the UAG ............................................................................................................36
3.3 Set up an Internet Connection on the UAG .......................................................................................36
3.4 Allow the UAG to Monitor and Manage the Printer ...........................................................................37
3.5 Turn on Web Authentication on the UAG ..........................................................................................39
3.6 Generate a Free Guest Account .......................................................................................................41
Chapter 4
Installation Setup Wizard...................................................................................................................44
4.1 Installation Setup Wizard Screens ...................................................................................................44
4.1.1 Internet Access Setup - WAN Interface ..................................................................................44
4.1.2 Internet Access: Ethernet .......................................................................................................45
4.1.3 Internet Access: PPPoE ..........................................................................................................46
4.1.4 Internet Access: PPTP ...........................................................................................................48
4.1.5 Internet Access - Finish ..........................................................................................................49
UAG2100 User’s Guide
5
Page 6
Table of Contents
4.2 Device Registration .........................................................................................................................50
Chapter 5
Quick Setup Wizards..........................................................................................................................52
5.1 Quick Setup Overview .......................................................................................................................52
5.2 WAN Interface Quick Setup ..............................................................................................................52
5.2.1 Choose an Ethernet Interface ..................................................................................................53
5.2.2 Select WAN Type .....................................................................................................................53
5.2.3 Configure WAN IP Settings .....................................................................................................54
5.2.4 ISP and WAN Connection Settings .........................................................................................54
5.2.5 Quick Setup Interface Wizard: Summary ................................................................................56
Chapter 6
Dashboard...........................................................................................................................................58
6.1 Overview ...........................................................................................................................................58
6.1.1 What You Can Do in this Chapter ............................................................................................58
6.2 The Dashboard Screen .....................................................................................................................58
6.2.1 The CPU Usage Screen ..........................................................................................................63
6.2.2 The Memory Usage Screen .....................................................................................................64
6.2.3 The Active Sessions Screen ....................................................................................................64
6.2.4 The DHCP Table Screen .........................................................................................................65
6.2.5 The Number of Login Users Screen ........................................................................................66
Chapter 7
Monitor.................................................................................................................................................68
7.1 Overview ...........................................................................................................................................68
7.1.1 What You Can Do in this Chapter ............................................................................................68
7.2 The Port Statistics Screen ...............................................................................................................69
7.2.1 The Port Statistics Graph Screen ...........................................................................................70
7.3 The Interface Status Screen .............................................................................................................71
7.4 The Traffic Statistics Screen ..............................................................................................................73
7.5 The Session Monitor Screen ............................................................................................................75
7.6 The DDNS Status Screen .................................................................................................................77
7.7 The IP/MAC Binding Monitor Screen ................................................................................................78
7.8 The Login Users Screen ..................................................................................................................79
7.9 The UPnP Port Status Screen ..........................................................................................................80
7.10 The USB Storage Screen ................................................................................................................81
7.11 The Dynamic Guest Screen ...........................................................................................................82
7.12 The AP List Screen ........................................................................................................................84
7.12.1 Station Count of AP .............................................................................................................85
7.13 The Radio List Screen ....................................................................................................................86
7.13.1 AP Mode Radio Information ..................................................................................................88
7.14 The Station List Screen ..................................................................................................................89
UAG2100 User’s Guide
6
Page 7
Table of Contents
7.15 The Printer Status Screen ..............................................................................................................90
7.16 The VPN 1-1 Mapping Status Screen .............................................................................................91
7.16.1 VPN 1-1 Mapping Statistics ...................................................................................................92
7.17 The Log Screen ...............................................................................................................................92
7.17.1 View AP Log .........................................................................................................................95
7.17.2 Dynamic Users Log ...............................................................................................................97
Chapter 8
Registration.........................................................................................................................................99
8.1 Overview ...........................................................................................................................................99
8.1.1 What You Can Do in this Chapter ............................................................................................99
8.1.2 What you Need to Know ..........................................................................................................99
8.2 Registration Screen .........................................................................................................................100
8.3 Service Screen ................................................................................................................................100
Chapter 9
Wireless.............................................................................................................................................102
9.1 Overview .........................................................................................................................................102
9.1.1 What You Can Do in this Chapter ..........................................................................................102
9.2 Controller Screen ...........................................................................................................................102
9.3 AP Management Screen ................................................................................................................103
9.3.1 Edit AP List ...........................................................................................................................104
Chapter 10
Interfaces...........................................................................................................................................106
10.1 Interface Overview ........................................................................................................................106
10.1.1 What You Can Do in this Chapter ........................................................................................106
10.1.2 What You Need to Know ......................................................................................................106
10.2 Port Role Screen ...........................................................................................................................108
10.3 Ethernet Summary Screen ............................................................................................................109
10.3.1 Ethernet Edit ....................................................................................................................... 111
10.3.2 Object References ............................................................................................................... 117
10.3.3 Add/Edit DHCP Extended Options ...................................................................................... 118
10.4 PPP Interfaces ..............................................................................................................................120
10.4.1 PPP Interface Summary ......................................................................................................120
10.4.2 PPP Interface Add or Edit ...................................................................................................122
10.5 VLAN Interfaces ...........................................................................................................................126
10.5.1 VLAN Interface Summary Screen .......................................................................................127
10.5.2 VLAN Interface Add/Edit .....................................................................................................128
10.6 Bridge Interfaces ..........................................................................................................................133
10.6.1 Bridge Interface Summary ...................................................................................................135
10.6.2 Bridge Interface Add/Edit ....................................................................................................136
10.7 Virtual Interfaces ...........................................................................................................................140
UAG2100 User’s Guide
7
Page 8
Table of Contents
10.7.1 Virtual Interfaces Add/Edit ...................................................................................................141
10.8 Interface Technical Reference .......................................................................................................142
Chapter 11
Trunks................................................................................................................................................146
11.1 Overview .......................................................................................................................................146
11.1.1 What You Can Do in this Chapter ........................................................................................146
11.1.2 What You Need to Know ......................................................................................................146
11.2 The Trunk Summary Screen .........................................................................................................149
11.2.1 Configuring a User-Defined Trunk .......................................................................................150
11.2.2 Configuring the System Default Trunk ................................................................................152
Chapter 12
Policy and Static Routes..................................................................................................................154
12.1 Policy and Static Routes Overview ...............................................................................................154
12.1.1 What You Can Do in this Chapter ........................................................................................154
12.1.2 What You Need to Know .....................................................................................................154
12.2 Policy Route Screen .....................................................................................................................156
12.2.1 Policy Route Edit Screen .....................................................................................................158
12.3 IP Static Route Screen ..................................................................................................................161
12.3.1 Static Route Add/Edit Screen ..............................................................................................162
12.4 Policy Routing Technical Reference ..............................................................................................163
Chapter 13
Zones.................................................................................................................................................164
13.1 Zones Overview ............................................................................................................................164
13.1.1 What You Can Do in this Chapter ........................................................................................164
13.1.2 What You Need to Know ......................................................................................................164
13.2 The Zone Screen ..........................................................................................................................165
13.2.1 Zone Edit .............................................................................................................................166
Chapter 14
DDNS..................................................................................................................................................168
14.1 DDNS Overview ............................................................................................................................168
14.1.1 What You Can Do in this Chapter ........................................................................................168
14.1.2 What You Need to Know ......................................................................................................168
14.2 The DDNS Screen ........................................................................................................................169
14.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................170
Chapter 15
NAT.....................................................................................................................................................173
15.1 NAT Overview ...............................................................................................................................173
15.1.1 What You Can Do in this Chapter ........................................................................................173
UAG2100 User’s Guide
8
Page 9
Table of Contents
15.1.2 What You Need to Know ......................................................................................................173
15.2 The NAT Screen ............................................................................................................................174
15.2.1 The NAT Add/Edit Screen ....................................................................................................175
15.3 NAT Technical Reference ..............................................................................................................178
Chapter 16
VPN 1-1 Mapping ..............................................................................................................................180
16.1 VPN 1-1 Mapping Overview ..........................................................................................................180
16.1.1 What You Can Do in this Chapter ........................................................................................180
16.1.2 What You Need to Know ......................................................................................................180
16.2 The VPN 1-1 Mapping General Screen ........................................................................................181
16.2.1 The VPN 1-1 Mapping Edit Screen .....................................................................................182
16.3 The VPN 1-1 Mapping Profile Screen ...........................................................................................183
Chapter 17
HTTP Redirect...................................................................................................................................185
17.1 Overview .......................................................................................................................................185
17.1.1 What You Can Do in this Chapter ........................................................................................185
17.1.2 What You Need to Know ......................................................................................................185
17.2 The HTTP Redirect Screen ...........................................................................................................186
17.2.1 The HTTP Redirect Edit Screen ..........................................................................................187
Chapter 18
SMTP Redirect ..................................................................................................................................189
18.1 Overview .......................................................................................................................................189
18.1.1 What You Can Do in this Chapter ........................................................................................189
18.1.2 What You Need to Know ......................................................................................................189
18.2 The SMTP Redirect Screen ..........................................................................................................190
18.2.1 The SMTP Redirect Edit Screen .........................................................................................191
Chapter 19
ALG ....................................................................................................................................................193
19.1 ALG Overview ...............................................................................................................................193
19.1.1 What You Can Do in this Chapter ........................................................................................193
19.1.2 What You Need to Know ......................................................................................................193
19.1.3 Before You Begin .................................................................................................................194
19.2 The ALG Screen ...........................................................................................................................194
Chapter 20
UPnP ..................................................................................................................................................195
20.1 Overview .......................................................................................................................................195
20.2 What You Need to Know ...............................................................................................................195
20.2.1 NAT Traversal ......................................................................................................................195
UAG2100 User’s Guide
9
Page 10
Table of Contents
20.2.2 Cautions with UPnP .............................................................................................................196
20.3 UPnP Screen ................................................................................................................................196
20.4 Technical Reference ......................................................................................................................197
20.4.1 Using UPnP in Windows XP Example .................................................................................197
20.4.2 Web Configurator Easy Access ...........................................................................................199
Chapter 21
IP/MAC Binding.................................................................................................................................202
21.1 IP/MAC Binding Overview .............................................................................................................202
21.1.1 What You Can Do in this Chapter ........................................................................................202
21.1.2 What You Need to Know ......................................................................................................202
21.2 IP/MAC Binding Summary ............................................................................................................203
21.2.1 IP/MAC Binding Edit ............................................................................................................203
21.2.2 Static DHCP Edit .................................................................................................................205
21.3 IP/MAC Binding Exempt List .........................................................................................................205
Chapter 22
Layer 2 Isolation ...............................................................................................................................207
22.1 Overview .......................................................................................................................................207
22.1.1 What You Can Do in this Chapter ........................................................................................207
22.2 Layer-2 Isolation General Screen ................................................................................................208
22.3 White List ......................................................................................................................................208
22.3.1 Add/Edit White List Rule .....................................................................................................209
Chapter 23
IPnP....................................................................................................................................................211
23.1 Overview ....................................................................................................................................... 211
23.1.1 What You Can Do in this Chapter ........................................................................................ 211
23.2 IPnP Screen ..................................................................................................................................212
Chapter 24
Web Authentication..........................................................................................................................213
24.1 Overview .......................................................................................................................................213
24.1.1 What You Can Do in this Chapter ........................................................................................213
24.1.2 What You Need to Know ......................................................................................................214
24.2 Web Authentication Screen ...........................................................................................................214
24.2.1 Creating/Editing an Authentication Policy ............................................................................220
24.2.2 User-aware Access Control Example ..................................................................................221
24.3 Walled Garden Screen .................................................................................................................227
24.3.1 Adding/Editing a Walled Garden URL ................................................................................228
24.3.2 Walled Garden Login Example ............................................................................................228
24.4 Advertisement Screen ..................................................................................................................229
24.4.1 Adding/Editing an Advertisement URL ...............................................................................230
UAG2100 User’s Guide
10
Page 11
Table of Contents
Chapter 25
Firewall .............................................................................................................................................. 232
25.1 Overview .......................................................................................................................................232
25.1.1 What You Can Do in this Chapter ........................................................................................232
25.1.2 What You Need to Know ......................................................................................................232
25.2 The Firewall Screen ......................................................................................................................234
25.2.1 Configuring the Firewall Screen ..........................................................................................235
25.2.2 The Firewall Add/Edit Screen ..............................................................................................237
25.3 The Session Control Screen .........................................................................................................239
25.3.1 The Session Limit Add/Edit Screen .....................................................................................240
25.4 Firewall Rule Configuration Example ............................................................................................241
25.5 Firewall Rule Example Applications ..............................................................................................243
Chapter 26
Billing.................................................................................................................................................246
26.1 Overview .......................................................................................................................................246
26.1.1 What You Can Do in this Chapter ........................................................................................246
26.1.2 What You Need to Know ......................................................................................................246
26.2 The General Screen ......................................................................................................................247
26.3 The Billing Profile Screen ..............................................................................................................248
26.3.1 The Account Generator Screen ...........................................................................................250
26.3.2 The Account Redeem Screen .............................................................................................253
26.3.3 The Billing Profile Add/Edit Screen ......................................................................................255
26.4 The Discount Screen .....................................................................................................................255
26.4.1 The Discount Add/Edit Screen ............................................................................................257
26.5 The Payment Service General Screen ..........................................................................................257
26.5.1 The Payment Service Custom Service Screen ...................................................................259
Chapter 27
Printer Manager ................................................................................................................................262
27.1 Overview .......................................................................................................................................262
27.1.1 What You Can Do in this Chapter ........................................................................................262
27.2 The General Screen ......................................................................................................................262
27.3 The Printout Configuration Screen ................................................................................................264
27.3.1 Reports Overview ................................................................................................................265
27.3.2 Key Combinations ...............................................................................................................265
27.3.3 Daily Account Summary ......................................................................................................266
27.3.4 Monthly Account Summary ..................................................................................................266
27.3.5 Account Report Notes .........................................................................................................267
27.3.6 System Status ......................................................................................................................267
Chapter 28
Free Time...................................................................................................................... .....................269
UAG2100 User’s Guide
11
Page 12
Table of Contents
28.1 Overview .......................................................................................................................................269
28.1.1 What You Can Do in this Chapter ........................................................................................269
28.2 The Free Time Screen ..................................................................................................................269
Chapter 29
SMS....................................................................................................................................................273
29.1 Overview .......................................................................................................................................273
29.1.1 What You Can Do in this Chapter ........................................................................................273
29.2 The SMS Screen ...........................................................................................................................273
Chapter 30
Bandwidth Management...................................................................................................................275
30.1 Overview .......................................................................................................................................275
30.1.1 What You Can Do in this Chapter ........................................................................................275
30.1.2 What You Need to Know .....................................................................................................275
30.2 The Bandwidth Management Screen ............................................................................................279
30.2.1 The Bandwidth Management Add/Edit Screen ....................................................................281
Chapter 31
User/Group........................................................................................................................................285
31.1 Overview .......................................................................................................................................285
31.1.1 What You Can Do in this Chapter ........................................................................................285
31.1.2 What You Need To Know .....................................................................................................285
31.2 User Summary Screen ..................................................................................................................287
31.2.1 User Add/Edit Screen ..........................................................................................................288
31.3 User Group Summary Screen .......................................................................................................291
31.3.1 Group Add/Edit Screen ........................................................................................................291
31.4 The User/Group Setting Screen ...................................................................................................292
31.4.1 Default User Settings Edit Screens .....................................................................................295
31.4.2 User Aware Login Example .................................................................................................296
31.5 User /Group Technical Reference .................................................................................................297
Chapter 32
AP Profile...........................................................................................................................................299
32.1 Overview .......................................................................................................................................299
32.1.1 What You Can Do in this Chapter ........................................................................................299
32.1.2 What You Need To Know .....................................................................................................299
32.2 Radio Screen ...............................................................................................................................300
32.2.1 Add/Edit Radio Profile .........................................................................................................302
32.3 SSID Screen ................................................................................................................................305
32.3.1 SSID List ..............................................................................................................................305
32.3.2 Add/Edit SSID Profile ..........................................................................................................307
32.3.3 Security List .........................................................................................................................308
UAG2100 User’s Guide
12
Page 13
Table of Contents
32.3.4 Add/Edit Security Profile ......................................................................................................310
32.3.5 MAC Filter List .....................................................................................................................312
32.3.6 Add/Edit MAC Filter Profile ..................................................................................................313
Chapter 33
Addresses .........................................................................................................................................314
33.1 Overview .......................................................................................................................................314
33.1.1 What You Can Do in this Chapter ........................................................................................314
33.1.2 What You Need To Know .....................................................................................................314
33.2 Address Summary Screen ............................................................................................................314
33.2.1 Address Add/Edit Screen ....................................................................................................315
33.3 Address Group Summary Screen .................................................................................................316
33.3.1 Address Group Add/Edit Screen .........................................................................................317
Chapter 34
Services.............................................................................................................................................319
34.1 Overview .......................................................................................................................................319
34.1.1 What You Can Do in this Chapter ........................................................................................319
34.1.2 What You Need to Know ......................................................................................................319
34.2 The Service Summary Screen ......................................................................................................320
34.2.1 The Service Add/Edit Screen ..............................................................................................321
34.3 The Service Group Summary Screen ..........................................................................................322
34.3.1 The Service Group Add/Edit Screen ...................................................................................322
Chapter 35
Schedules..........................................................................................................................................324
35.1 Overview .......................................................................................................................................324
35.1.1 What You Can Do in this Chapter ........................................................................................324
35.1.2 What You Need to Know ......................................................................................................324
35.2 The Schedule Summary Screen ...................................................................................................325
35.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................326
35.2.2 The Recurring Schedule Add/Edit Screen ...........................................................................327
Chapter 36
AAA Server........................................................................................................................................328
36.1 Overview .......................................................................................................................................328
36.1.1 RADIUS Server ...................................................................................................................328
36.1.2 What You Can Do in this Chapter ........................................................................................328
36.1.3 What You Need To Know .....................................................................................................328
36.2 RADIUS Server Summary .............................................................................................................329
36.2.1 Adding a RADIUS Server ...................................................................................................329
Chapter 37
Authentication Method.....................................................................................................................332
UAG2100 User’s Guide
13
Page 14
Table of Contents
37.1 Overview .......................................................................................................................................332
37.1.1 What You Can Do in this Chapter ........................................................................................332
37.1.2 Before You Begin .................................................................................................................332
37.2 Authentication Method Objects .....................................................................................................332
37.2.1 Creating an Authentication Method Object ..........................................................................333
Chapter 38
Certificates........................................................................................................................................335
38.1 Overview .......................................................................................................................................335
38.1.1 What You Can Do in this Chapter ........................................................................................335
38.1.2 What You Need to Know ......................................................................................................335
38.1.3 Verifying a Certificate ...........................................................................................................337
38.2 The My Certificates Screen ...........................................................................................................338
38.2.1 The My Certificates Add Screen ..........................................................................................339
38.2.2 The My Certificates Edit Screen ..........................................................................................341
38.2.3 The My Certificates Import Screen .....................................................................................344
38.3 The Trusted Certificates Screen ..................................................................................................345
38.3.1 The Trusted Certificates Edit Screen ..................................................................................346
38.3.2 The Trusted Certificates Import Screen ..............................................................................349
Chapter 39
ISP Accounts.....................................................................................................................................351
39.1 Overview .......................................................................................................................................351
39.1.1 What You Can Do in this Chapter ........................................................................................351
39.2 ISP Account Summary ..................................................................................................................351
39.2.1 ISP Account Edit .................................................................................................................352
Chapter 40
System...............................................................................................................................................354
40.1 Overview .......................................................................................................................................354
40.1.1 What You Can Do in this Chapter ........................................................................................354
40.2 Host Name ....................................................................................................................................355
40.3 USB Storage .................................................................................................................................355
40.4 Date and Time ...............................................................................................................................356
40.4.1 Pre-defined NTP Time Servers List .....................................................................................359
40.4.2 Time Server Synchronization ...............................................................................................359
40.5 Console Port Speed ......................................................................................................................360
40.6 DNS Overview ...............................................................................................................................361
40.6.1 DNS Server Address Assignment .......................................................................................361
40.6.2 Configuring the DNS Screen ...............................................................................................361
40.6.3 Address Record ..................................................................................................................363
40.6.4 PTR Record .........................................................................................................................363
40.6.5 Adding an Address/PTR Record .........................................................................................363
UAG2100 User’s Guide
14
Page 15
Table of Contents
40.6.6 Domain Zone Forwarder .....................................................................................................364
40.6.7 Adding a Domain Zone Forwarder ......................................................................................364
40.6.8 MX Record ..........................................................................................................................365
40.6.9 Adding a MX Record ...........................................................................................................365
40.6.10 Adding a DNS Service Control Rule ..................................................................................366
40.7 WWW Overview ............................................................................................................................367
40.7.1 Service Access Limitations ..................................................................................................367
40.7.2 System Timeout ...................................................................................................................367
40.7.3 HTTPS .................................................................................................................................367
40.7.4 Configuring WWW Service Control .....................................................................................368
40.7.5 Service Control Rules ..........................................................................................................371
40.7.6 Customizing the WWW Login Page ....................................................................................372
40.7.7 HTTPS Example ..................................................................................................................376
40.8 SSH ............................................................................................................................................383
40.8.1 How SSH Works ..................................................................................................................384
40.8.2 SSH Implementation on the UAG ........................................................................................385
40.8.3 Requirements for Using SSH ...............................................................................................385
40.8.4 Configuring SSH ..................................................................................................................385
40.8.5 Secure Telnet Using SSH Examples ...................................................................................386
40.9 Telnet ............................................................................................................................................388
40.9.1 Configuring Telnet ................................................................................................................388
40.10 FTP ............................................................................................................................................389
40.10.1 Configuring FTP ................................................................................................................389
40.11 SNMP .........................................................................................................................................390
40.11.1 Supported MIBs .................................................................................................................391
40.11.2 SNMP Traps ......................................................................................................................392
40.11.3 Configuring SNMP .............................................................................................................392
40.12 Language ...................................................................................................................................394
Chapter 41
Log and Report .................................................................................................................................395
41.1 Overview .......................................................................................................................................395
41.1.1 What You Can Do In this Chapter ........................................................................................395
41.2 Email Daily Report ........................................................................................................................395
41.3 Log Settings Screens ...................................................................................................................397
41.3.1 Log Settings Summary ........................................................................................................398
41.3.2 Edit System Log Settings ...................................................................................................399
41.3.3 Edit Log on USB Storage Setting .......................................................................................402
41.3.4 Edit Remote Server Log Settings .......................................................................................404
41.3.5 Log Category Settings Screen .............................................................................................406
Chapter 42
File Manager......................................................................................................................................410
UAG2100 User’s Guide
15
Page 16
Table of Contents
42.1 Overview .......................................................................................................................................410
42.1.1 What You Can Do in this Chapter ........................................................................................410
42.1.2 What you Need to Know ......................................................................................................410
42.2 The Configuration File Screen ......................................................................................................412
42.3 The Firmware Package Screen ....................................................................................................416
42.4 The Shell Script Screen ...............................................................................................................418
Chapter 43
Diagnostics .......................................................................................................................................421
43.1 Overview .......................................................................................................................................421
43.1.1 What You Can Do in this Chapter ........................................................................................421
43.2 The Diagnostics Screen ................................................................................................................421
43.2.1 The Diagnostics Files Screen ..............................................................................................422
43.3 The Packet Capture Screen ..........................................................................................................423
43.3.1 The Packet Capture Files Screen ........................................................................................425
43.4 Core Dump Screen .......................................................................................................................426
43.4.1 Core Dump Files Screen .....................................................................................................427
43.5 The System Log Screen ................................................................................................................427
Chapter 44
Packet Flow Explore.........................................................................................................................429
44.1 Overview .......................................................................................................................................429
44.1.1 What You Can Do in this Chapter ........................................................................................429
44.2 The Routing Status Screen ...........................................................................................................429
44.3 The SNAT Status Screen ..............................................................................................................433
Chapter 45
Reboot ...............................................................................................................................................437
45.1 Overview .......................................................................................................................................437
45.1.1 What You Need To Know .....................................................................................................437
45.2 The Reboot Screen .......................................................................................................................437
Chapter 46
Shutdown...........................................................................................................................................438
46.1 Overview .......................................................................................................................................438
46.1.1 What You Need To Know .....................................................................................................438
46.2 The Shutdown Screen ...................................................................................................................438
Chapter 47
Troubleshooting................................................................................................................................439
47.1 Resetting the UAG ........................................................................................................................445
47.2 Getting More Troubleshooting Help ..............................................................................................446
UAG2100 User’s Guide
16
Page 17
Table of Contents
Appendix A Customer Support ........................................................................................................447
Appendix B Legal Information..........................................................................................................453
Index ..................................................................................................................................................459
UAG2100 User’s Guide
17
Page 18
1.1 Overview
The UAG is a comprehensive service gateway. The UAG combines an IEEE 802.11n wireless access
point, router, 4-port switch and service gateway in one box. If you have a "statement printer", such
as SP350E, you can connect it directly to the UAG, allowing you to easily print subscriber
statements. The UAG is ideal for offices, coffee shops, libraries, hotels and airport terminals
catering to subscribers that seek Internet access. You should have an Internet account already set
up and have been given usernames, passwords etc. required for Internet access.
CHAPTER 1
Introduction
You can use web authentication to allow guests to access the network only after they authenticate
with the UAG through a specifically designated login web page. You can also forward the
authenticated client's e-mail messages to a specific SMTP server.
The UAG also provides bandwidth management, NAT, port forwarding, policy routing, DHCP server
and many other powerful features. The UAG’s security features include firewall and certificates.
The UAG lets you set up multiple networks for your company. The UAG also provides two separate
LAN networks. You can set ports to be part of the LAN1 or LAN2. Alternatively, you can deploy the
UAG as a transparent firewall in an existing network with minimal configuration.
1.2 Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces
may be generic rather than the specific name used in your model. For example, this guide may use
“the WAN interface” rather than “P1”.
UAG2100 User’s Guide
18
Page 19
Chapter 1 Introduction
Physical Ports
Interfaces
Zones
LAN1
lan1
lan2
WAN
wan1
P1
P2
P3
P4
P5
LAN2
Figure 1 Zones, Interfaces, and Physical Ethernet Ports
1.3 Management Overview
You can manage the UAG in the following ways.
Web Configurator
The Web Configurator allows easy UAG setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Figure 2 Managing the UAG: Web Configurator
UAG2100 User’s Guide
19
Page 20
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the UAG. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
Table 1 Console Port Default Settings
SETTING VALUE
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
1.4 Web Configurator
In order to use the Web Configurator, you must:
Chapter 1 Introduction
• Use one of the following web browser versions or later: Internet Explorer 6.0, Firefox 8.0,
Chrome 14.0, Safari 4.0.
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2).
• Enable JavaScripts, Java permissions, and cookies.
The recommended screen resolution is 1024 x 768 pixels.
1.4.1 Web Configurator Access
1 Make sure your UAG hardware is properly connected. See the Quick Start Guide.
2 In your browser go to http://172.16.0.1 or http://172.17.0.1. The Login screen appears.
3 Type the user name (default: “admin”) and password (default: “1234”).
4 Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
UAG2100 User’s Guide
20
Page 21
Chapter 1 Introduction
A
C
B
5 Follow the directions in the Update Admin Info screen. If you change the default password, the
Login screen appears after you click Apply. If you click Ignore, the Installation Setup Wizard
opens if the UAG is using its default configuration; otherwise the dashboard appears.
1.4.2 Web Configurator Screens Overview
The Web Configurator screen is divided into these parts (as illustrated on page 21):
• A - title bar
• B - navigation panel
• C - main window
1.4.2.1 Title Bar
Figure 3 Title Bar
The title bar icons in the upper right corner provide the following functions.
Table 2 Title Bar: Web Configurator Icons
LABEL DESCRIPTION
Logout Click this to log out of the Web Configurator.
Help Click this to open the help page for the current screen.
About Click this to display basic information about the UAG.
Site Map Click this to see an overview of links to the Web Configurator screens.
Object Reference Click this to check which configuration items reference an object.
Console Click this to open a Java-based console window from which you can run command line
CLI Click this to open a popup window that displays the CLI commands sent by the Web
interface (CLI) commands. You will be prompted to enter your user name and password.
See the Command Reference Guide for information about the commands.
Configurator to the UAG.
About
Click About to display basic information about the UAG.
UAG2100 User’s Guide
21
Page 22
Chapter 1 Introduction
Figure 4 About
The following table describes labels that can appear in this screen.
Table 3 About
LABEL DESCRIPTION
Boot Module This shows the version number of the software that handles the booting process of the
Current Version This shows the firmware version of the UAG.
Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released.
OK Click this to close the screen.
UAG.
Site Map
Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen’s link to
go to that screen.
Figure 5 Site Map
UAG2100 User’s Guide
22
Page 23
Chapter 1 Introduction
Object Reference
Click Object Reference to open the Object Reference screen. Select the type of object and the
individual object and click Refresh to show which configuration settings reference the object.
Figure 6 Object Reference
The fields vary with the type of object. The following table describes labels that can appear in this
screen.
Table 4 Object References
LABEL DESCRIPTION
Object Name This identifies the object for which the configuration settings that use it are displayed. Click
# This field is a sequential value, and it is not associated with any entry.
Service This is the type of setting that references the selected object. Click a service’s name to
Priority If it is applicable, this field lists the referencing configuration item’s position in its list,
Name This field identifies the configuration item that references the object.
Description If the referencing configuration item has a description configured, it displays here.
Refresh Click this to update the information in this screen.
Cancel Click Cancel to close the screen.
the object’s name to display the object’s configuration screen in the main window.
display the service’s configuration screen in the main window.
otherwise N/A displays.
CLI Messages
Click CLI to look at the CLI commands sent by the Web Configurator. Open the pop-up window and
then click some menus in the web configurator to dislay the corresponding commands.
UAG2100 User’s Guide
23
Page 24
Figure 7 CLI Messages
Click Clear to remove the currently displayed information.
See the Command Reference Guide for information about the commands.
1.4.3 Navigation Panel
Use the navigation panel menu items to open status and configuration screens. Click the arrow in
the middle of the right edge of the navigation panel to hide the panel or drag to resize it. The
following sections introduce the UAG’s navigation panel menus and their screens.
Chapter 1 Introduction
Figure 8 Navigation Panel
Dashboard
The dashboard displays general device information, system status, system resource usage, licensed
service status, and interface status in widgets that you can re-arrange to suit your needs. See
Chapter 6 on page 58 for details on the dashboard.
UAG2100 User’s Guide
24
Page 25
Chapter 1 Introduction
Monitor Menu
The monitor menu screens display status and statistics information.
Table 5 Monitor Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
System Status
Port Statistics Display packet statistics for each physical port.
Interface
Status
Traffic
Statistics
Session
Monitor
DDNS Status Display the status of the UAG’s DDNS domain names.
IP/MAC Binding List the devices that have received an IP address from UAG interfaces using
Login Users List the users currently logged into the UAG.
UPnP Port
Status
USB Storage Display details about a USB device connected to the UAG.
Dynamic Guest List the dynamic guest accounts in the UAG’s local database.
Wireless
AP Information AP List Display information about the connected APs.
Radio List Display information about the radios of the connected APs.
Station Info Station
Printer Status
Printer Status Display information about the connected statement printers.
VPN 1-1 Mapping
VPN 1-1
Mapping
Statistics Display statistics for each of the VPN 1-1 mapping rules.
Log List log entries.
View Log List log entries for the UAG.
View AP Log Allow you to query connected APs and view log entries for them.
Dynamic Users
Log
List
Display general interface information and packet statistics.
Collect and display traffic statistics.
Display the status of all current sessions.
IP/MAC binding.
List the NAT port mapping rules that UPnP creates on the UAG.
Display information about the connected stations.
Display the status of the active users to which the UAG applied a VPN 1-1
mapping rule.
Display the UAG’s dynamic guest account log messages.
Configuration Menu
Use the configuration menu screens to configure the UAG’s features.
Table 6 Configuration Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
Quick Setup Quickly configure WAN interfaces.
Licensing
UAG2100 User’s Guide
25
Page 26
Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Registration Registration Register the device and activate trial services.
Service View the licensed service status and upgrade licensed services.
Wireless
Controller Configuration Configure how the UAG handles APs that newly connect to the
network.
AP
Management
Network
Interface Port Role Use this screen to set the UAG’s flexible ports as LAN1 or LAN2.
Routing Policy Route Create and manage routing policies.
Zone Configure zones used to define various policies.
DDNS Define and manage the UAG’s DDNS domain names.
NAT Set up and manage port forwarding rules.
VPN 1-1
Mapping
HTTP Redirect Set up and manage HTTP redirection rules.
SMTP Redirect Set up and manage SMTP redirection rules.
ALG Configure SIP, H.323, and FTP pass-through settings.
UPnP enable UPnP and NAT-PMP on your UAG.
IP/MAC
Binding
Layer 2
Isolation
IPnP Enable IPnP on the UAG and the internal interface(s).
Web
Authentication
Firewall Firewall Create and manage level-3 traffic rules.
Billing General Configure the general billing settings, such as the accounting
Mgnt. AP List Edit wireless AP information, remove APs, and reboot them.
Ethernet Manage Ethernet interfaces and virtual Ethernet interfaces.
PPP Create and manage PPPoE and PPTP interfaces.
VLAN Create and manage VLAN interfaces and virtual VLAN interfaces.
Bridge Create and manage bridges and virtual bridge interfaces.
Trunk Create and manage trunks (groups of interfaces) for load
balancing.
Static Route Create and manage IP static routing information.
General Enable and configure VPN 1-1 mapping to assign a public IP
address to each of users that match the rules.
Profile Configure a pool profile which defines the public IP address that the
UAG assigns to the matched users and the interface through which
the user’s traffic is forwarded.
Summary Configure IP to MAC address bindings for devices connected to
each supported interface.
Exempt List Configure ranges of IP addresses to which the UAG does not apply
IP/MAC binding.
General Enable layer-2 isolation on the UAG and the internal interface(s).
White List Enable and configure the white list.
Web Authentication Define rules to force user authentication for network access.
Walled Garden Create walled garden links that display in the login screen.
Adverstisement Enable and set advertisement links.
Session Limit Limit the number of concurrent client NAT/firewall sessions.
method.
UAG2100 User’s Guide
26
Page 27
Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Billing Profile Configure the billing profiles for the web-based account generator
and each button on the connected statement printer.
Discount Configure discount price plans.
Payment Service Enable online payment service and configure the service pages.
Printer Manager General Configure the printer list and enable printer management.
Printout
Configuration
Free Time Free Time Allow users to get a free account for Internet surfing during the
SMS SMS Enable the SMS service to send dynamic guest account information
BWM BWM Enable and configure bandwidth management rules.
Object
User/Group User Create and manage users.
Group Create and manage groups of users.
Setting Manage default settings for all users, general settings for user
AP Profile Radio Create and manage wireless radio settings files that can be
SSID Create and manage wireless SSID, security, and MAC filtering
Address Address Create and manage host, range, and network (subnet) addresses.
Address Group Create and manage groups of addresses.
Service Service Create and manage TCP and UDP services.
Service Group Create and manage groups of services.
Schedule Schedule Create one-time and recurring schedules.
AAA Server RADIUS Configure the RADIUS settings.
Auth. Method Authentication
Method
Certificate My Certificates Create and manage the UAG’s certificates.
Trusted Certificates Import and manage certificates from trusted sources.
ISP Account ISP Account Create and manage ISP account information for PPPoE/PPTP
System
Host Name Configure the system and domain name for the UAG.
USB Storage Settings Configure the settings for the connected USB devices.
Date/Time Configure the current date, time, and time zone in the UAG.
Console Speed Set the console speed.
DNS Configure the DNS server and address records for the UAG.
WWW Service Control Configure HTTP, HTTPS, and general authentication.
Login Page Configure how the login and access user screens look.
SSH Configure SSH server and SSH service settings.
TELNET Configure telnet server settings for the UAG.
FTP Configure FTP server settings.
Customize the account printout.
specified time period.
in text messages.
sessions, and rules to force user authentication.
associated with different APs.
settings files that can be associated with different APs.
Create and manage ways of authenticating users.
interfaces.
UAG2100 User’s Guide
27
Page 28
Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
SNMP Configure SNMP communities and services.
Language Select the Web Configurator language.
Log & Report
Email Daily
Report
Log Settings Configure the system log, e-mail logs, and remote syslog servers.
Configure where and how to send daily reports and what reports to
send.
Maintenance Menu
Use the maintenance menu screens to manage configuration and firmware files, run diagnostics,
and reboot or shut down the UAG.
Table 7 Maintenance Menu Screens Summary
FOLDER OR
LINK
File Manager Configuration File Manage and upload configuration files for the UAG.
Diagnostics Diagnostics Collect diagnostic information.
Packet Flow
Explore
Reboot Restart the UAG.
Shutdown Turn off the UAG.
TAB FUNCTION
Firmware Package View the current firmware version and to upload firmware.
Shell Script Manage and run shell script files for the UAG.
Packet Capture Capture packets for analysis.
Core Dump Connect a USB device to the UAG and save the UAG operating system
kernel to it here.
System Log Connect a USB device to the UAG and archive the UAG system logs to it
here.
Routing Status Check how the UAG determines where to route a packet.
SNAT Status View a clear picture on how the UAG converts a packet’s source IP
address and check the related settings.
1.4.4 Tables and Lists
Web Configurator tables and lists are flexible with several options for how to display their entries.
Click a column heading to sort the table’s entries according to that column’s criteria.
Figure 9 Sorting Table Entries by a Column’s Criteria
Click the down arrow next to a column heading for more options about how to display the entries.
The options available vary depending on the type of fields in the column. Here are some examples
of what you can do:
UAG2100 User’s Guide
28
Page 29
Chapter 1 Introduction
• Sort in ascending or descending (reverse) alphabetical order
• Select which columns to display
• Group entries by field
• Show entries in groups
• Filter by mathematical operators (<, >, or =) or searching for text
Figure 10 Common Table Column Options
Select a column heading cell’s right border and drag to re-size the column.
Figure 11 Resizing a Table Column
Select a column heading and drag and drop it to change the column order. A green check mark
displays next to the column’s title when you drag the column to a valid new location.
Figure 12 Moving Columns
Use the icons and fields at the bottom of the table to navigate to different pages of entries and
control how many entries display at a time.
Figure 13 Navigating Pages of Table Entries
UAG2100 User’s Guide
29
Page 30
Chapter 1 Introduction
The tables have icons for working with table entries. You can often use the [Shift] or [Ctrl] key to
select multiple entries to remove, activate, or deactivate.
Figure 14 Common Table Icons
Here are descriptions for the most common table icons.
Table 8 Common Table Icons
LABEL DESCRIPTION
Add Click this to create a new entry. For features where the entry’s position in the numbered list is
important (features where the UAG applies the table’s entries in order like the firewall for
example), you can select an entry and click Add to create a new entry after the selected entry.
Edit Double-click an entry or select it and click Edit to open a screen where you can modify the
Remove To remove an entry, select it and click Remove. The UAG confirms you want to remove it before
Activate To turn on an entry, select it and click Activate.
Inactivate To turn off an entry, select it and click Inactivate.
Connect To connect an entry, select it and click Connect.
Disconnect To disconnect an entry, select it and click Disconnect.
Object
Reference
Move To change an entry’s position in a numbered list, select it and click Move to display a field to
entry’s settings. In some tables you can just click a table entry and edit it directly in the table.
For those types of tables small red triangles display for table entries with changes that you have
not yet applied.
doing so.
Select an entry and click Object Reference to check which settings use the entry.
type a number for where you want to put that entry and press [ENTER] to move the entry to the
number that you typed. For example, if you type 6, the entry you are moving becomes number 6
and the previous entry 6 (if there is one) gets pushed up (or down) one.
Working with Lists
When a list of available entries displays next to a list of selected entries, you can often just doubleclick an entry to move it from one list to the other. In some lists you can also use the [Shift] or
[Ctrl] key to select multiple entries, and then use the arrow button to move them to the other list.
UAG2100 User’s Guide
30
Page 31
Figure 15 Working with Lists
1.5 Stopping the UAG
Always use Maintenance > Shutdown > Shutdown or the shutdown command before you turn
off the UAG or remove the power. Not doing so can cause the firmware to become corrupt.
Chapter 1 Introduction
UAG2100 User’s Guide
31
Page 32
Hardware Installation and Connection
2.1 W all Mounting
You may need screw anchors if mounting on a concrete or brick wall.
Table 9 Wall Mounting Information
Distance between holes 206 mm
Self-tapping screws (Diameter: 3 mm) Two
Screw anchors (optional) Two
1 Select a position free of obstructions on a wall strong enough to hold the weight of the device.
2 Mark two holes on the wall at the appropriate distance apart for the screws.
CHAPTER 2
Be careful to avoid damaging pipes or cables located inside the wall
when drilling holes for the screws.
3 If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the
full depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way
in - leave a small gap of about 0.5 cm.
If not using screw anchors, use a screwdriver to insert the screws into the wall. Do not insert the
screws all the way in - leave a gap of about 0.5 cm.
4 Make sure the screws are fastened well enough to hold the weight of the UAG with the connection
cables.
5 Align the holes on the back of the UAG with the screws on the wall. Hang the UAG on the screws.
UAG2100 User’s Guide
32
Page 33
Chapter 2 Hardware Installation and Connection
Figure 16 Wall Mounting Example
2.2 Front Panel
This section introduces the UAG’s front panel.
Figure 17 UAG Front Panel
UAG2100 User’s Guide
33
Page 34
1000Base-T Ports
The 1000Base-T auto-negotiating, auto-crossover Ethernet ports support 10/100/1000 Mbps
Gigabit Ethernet so the speed can be 100 Mbps or 1000 Mbps. The duplex mode is full at 1000
Mbps and half or full at 10/100 Mbps. An auto-negotiating port can detect and adjust to the
optimum Ethernet speed (10/100/1000 Mbps) and duplex mode (full duplex or half duplex) of the
connected device. An auto-crossover (auto-MDI/MDI-X) port automatically works with a straightthrough or crossover Ethernet cable. The factory default negotiation settings for the Ethernet ports
on the UAG are speed: auto, duplex: auto, and flow control: on (you cannot configure the flow
control setting, but the UAG can negotiate with the peer and turn it off if needed).
USB 2.0 Ports
Connect a USB storage device to a USB port on the UAG to archive the UAG system logs or save the
UAG operating system kernel to it.
2.2.1 Front Panel LEDs
The following tables describe the LEDs.
Table 10 Front Panel LEDs
LED COLOR STATUS DESCRIPTION
PWR Off The UAG is turned off.
Green On The UAG is turned on.
Red On There is a hardware component failure. Shut down the device, wait for a few
SYS Green Off The UAG is not ready or has failed.
On The UAG is ready and running.
Blinking The UAG is booting.
Red On The UAG had an error or has failed.
WLAN Green On The wireless network is activated.
Blinking The UAG is communicating with other wireless clients.
Off The wireless network is not activated.
P1~P5 Green On This port has a successful link to a 10/100 Mbps Ethernet network
Blinking The UAG is sending or receiving packets to/from a 10/100 Mbps Ethernet
Orange On This port has a successful link to a 1000 Mbps Ethernet network.
Blinking The UAG is sending or receiving packets to/from a 1000 Mbps Ethernet
Off There is no connection on this port.
Chapter 2 Hardware Installation and Connection
minutes and then restart the device (see Section 1.5 on page 31). If the LED
turns red again, then please contact your vendor.
network on this port
network on this port
2.3 Rear Panel
The following figure shows the rear panel of the UAG. The rear panel contains a console port, a
power switch and a connector for the power receptacle and four antennas.
UAG2100 User’s Guide
34
Page 35
Figure 18 Rear Panel
Radio 2 (5 GHz)
Radio 1 (2.4 GHz)
Chapter 2 Hardware Installation and Connection
Console Port
Connect this port to your computer (using an RS-232 cable) if you want to configure the UAG using
the command line interface (CLI) via the console port.
For local management, you can use a computer with terminal emulation software configured to the
following parameters:
• VT100 terminal emulation
• 115200 bps
• No parity, 8 data bits, 1 stop bit
• No flow control
Connect the male 9-pin end of the RS-232 console cable to the console port of the UAG. Connect
the female end to a serial port (COM1, COM2 or other COM port) of your computer.
UAG2100 User’s Guide
35
Page 36
3.1 Overview
This chapter shows you how to set up an external statement printer (SP350E for example) and
deploy it in your network with the UAG.
In the following examples, you will:
• Attach the printer to the UAG.
• Set up an Internet connection on the UAG.
• Allow the UAG to monitor and manage the printer.
• Turn on web authentication on the UAG.
• Generate a free guest account.
CHAPTER 3
Printer Deployment
3.2 Attach the Printer to the UAG
This section uses the SP350E as an example. Refer to the printer documentation for detailed
information about paper loading.
1 Connect the Ethernet port of the printer to one LAN port of the UAG.
2 Connect the power socket of the printer to a power outlet. Turn on the printer.
The printer is acting as a DHCP client by default and will obtain an IP address from the connected
UAG. Make sure the UAG is turned on already and the DHCP server is enabled on its LAN
interface(s).
3.3 Set up an Internet Connection on the UAG
1 Connect the WAN port of the UAG to a broadband modem or router.
2 Connect your compurt to one of the available LAN port on the UAG.
3 Log into the UAG web configurator. See Section 1.4 on page 20 on how to access the web
configurator.
4 Enter your Internet access information to set up a Internet connection. See Chapter 4 on page 44
for detailed information on how to use the setup wizard.
UAG2100 User’s Guide
36
Page 37
Chapter 3 Printer Deployment
3.4 Allow the UAG to Monitor and Manage the Printer
Before you add the printer to the UAG’s printer list, check the sticker on the printer’s rear panel to
see its MAC address.
1 Go to the Dashboard of the UAG web configurator.
2 Open the DHCP Table to find the IP address that is assigned to the printer’s MAC address. Make
sure the IP address is reserved for the printer. Write down the printer’s IP address.
UAG2100 User’s Guide
37
Page 38
Chapter 3 Printer Deployment
3 Go to the Configuration > Printer Manager screen. Click Add in the Printer List to create a
new entry for your printer.
4 After the printer’s IP address is added to the printer list, select the Enable Printer Manager
checkbox and then click Apply.
UAG2100 User’s Guide
38
Page 39
Chapter 3 Printer Deployment
5 Go to the Monitor > Printer Status screen to check if the UAG can connect to the printer (the
printer status is sync success).
Note: You may need to wait up to 90 seconds for the UAG to synchronize with the printer
successfully after you click Apply in the the Configuration > Printer Manager
screen.
3.5 Turn on Web Authentication on the UAG
With web authentication, users need to log in through a designated web page before they can
access the network(s).
1 Go to the Configuration > Web Authentication screen.
UAG2100 User’s Guide
39
Page 40
Chapter 3 Printer Deployment
2 Set Authentication to Web Portal.
3 Select Internal Web Portal to use the default login page.
4 Click Add to create a new web authentication policy.
5 The Auth. Policy Add screen displays. Set Authentication to required and select Force User
Authentication to redirect all HTTP traffic to the default login page.
6 Click OK to save your changes.
UAG2100 User’s Guide
40
Page 41
Chapter 3 Printer Deployment
7 Click Apply the Configuration > Web Authentication screen.
3.6 Generate a Free Guest Account
You can use the buttons on the printer or web-based account generator to create guest accounts
based on the pre-defined billing settings (see Section 26.3 on page 248).
1 Go to the Configuration > Free Time screen.
2 Select the Enable Free Time checkbox to turn on this feature. Click Apply.
3 Whenever a user tries to access a web page, he/she will be redirect to the default login page.
4 Click the link on the login page to get a free guest account.
UAG2100 User’s Guide
41
Page 42
Chapter 3 Printer Deployment
5 A Welcome screen displays. Select the free time service. Click OK to generate and show the
account information on the web page.
6 Now you can use this account to access the Internet through the UAG for free.
UAG2100 User’s Guide
42
Page 43
Chapter 3 Printer Deployment
UAG2100 User’s Guide
43
Page 44
CHAPTER 4
Installation Setup Wizard
4.1 Installation Setup Wi zard Screens
When you log into the Web Configurator for the first time or when you reset the UAG to its default
configuration, the Installation Setup Wizard screen displays. This wizard helps you configure
Internet connection settings and activate subscription services. This chapter provides information
on configuring the Web Configurator's installation setup wizard. See the feature-specific chapters in
this User’s Guide for background information.
Figure 19 Installation Setup Wizard
• Click the double arrow in the upper right corner to display or hide the help.
• Click Go to Dashboard to skip the installation setup wizard or click Next to start configuring for
Internet access.
4.1.1 Internet Access Setup - WAN Interface
Use this screen to set the WAN interface’s type of encapsulation and method of IP address
assignment.
The screens vary depending on the encapsulation type. Refer to information provided by your ISP
to know what to enter in each field. Leave a field blank if you don’t have that information.
Note: Enter the Internet access information exactly as your ISP gave it to you.
UAG2100 User’s Guide
44
Page 45
Chapter 4 Installation Setup Wizard
Figure 20 Internet Access: Step 1
• Encapsulation: Choose the Ethernet option when the WAN port is used as a regular Ethernet.
Otherwise, choose PPP Over Ethernet (PPPoE) or PPTP for a dial-up connection according to
the information from your ISP.
• First WAN Interface: This is the interface you are configuring for Internet access.
• Zone: This is the security zone to which this interface and Internet connection belong.
• IP Address Assignment: Select Auto if your ISP did not assign you a fixed IP address.
Select Static if the ISP assigned a fixed IP address.
4.1.2 Internet Access: Ethernet
This screen is read-only if you set the previous screen’s IP Address Assignment field to Auto.
Use this screen to configure your IP address settings.
Note: Enter the Internet access information exactly as given to you by your ISP.
UAG2100 User’s Guide
45
Page 46
Chapter 4 Installation Setup Wizard
Figure 21 Internet Access: Ethernet Encapsulation
• Encapsulation: This displays the type of Internet connection you are configuring.
• First WAN Interface: This is the number of the interface that will connect with your ISP.
• Zone: This is the security zone to which this interface and Internet connection will belong.
• IP Address: Enter your (static) public IP address. Auto displays if you selected Auto as the IP
Address Assignment in the previous screen.
The following fields display if you selected static IP address assignment.
• IP Subnet Mask: Enter the subnet mask for this WAN connection's IP address.
• Gateway IP Address: Enter the IP address of the router through which this WAN connection
will send traffic (the default gateway).
• First / Second DNS Server: These fields display if you selected static IP address assignment.
The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a
DNS server's IP address(es). The DNS server is extremely important because without it, you
must know the IP address of a computer before you can access it. The UAG uses these (in the
order you specify here) to resolve domain names for DDNS and the time server. Leave the field
as 0.0.0.0 if you do not want to configure DNS servers.
4.1.3 Internet Access: PPPoE
Note: Enter the Internet access information exactly as given to you by your ISP.
UAG2100 User’s Guide
46
Page 47
Chapter 4 Installation Setup Wizard
Figure 22 Internet Access: PPPoE Encapsulation
4.1.3.1 ISP Parameters
• Type the PPPoE Service Name from your service provider. PPPoE uses a service name to identify
and reach the PPPoE server. You can use alphanumeric and -_@$./ characters, and it can be up
to 64 characters long.
• Authentication Type - Select an authentication protocol for outgoing connection requests.
Options are:
• CHAP/PAP - Your UAG accepts either CHAP or PAP when requested by the remote node.
• CHAP - Your UAG accepts CHAP only.
• PAP - Your UAG accepts PAP only.
• MSCHAP - Your UAG accepts MSCHAP only.
• MSCHAP-V2 - Your UAG accepts MSCHAP-V2 only.
•Type the User Name given to you by your ISP. You can use alphanumeric and -_@$./ characters,
and it can be up to 31 characters long.
•Type the Password associated with the user name. Use up to 64 ASCII characters except the []
and ?. This field can be blank.
•Select Nailed-Up if you do not want the connection to time out. Otherwise, type the Idle
Timeout in seconds that elapses before the router automatically disconnects from the PPPoE
server.
4.1.3.2 WAN IP Address Assignments
• First WAN Interface: This is the name of the interface that will connect with your ISP.
• Zone: This is the security zone to which this interface and Internet connection will belong.
• IP Address: Enter your (static) public IP address. Auto displays if you selected Auto as the IP
Address Assignment in the previous screen.
UAG2100 User’s Guide
47
Page 48
Chapter 4 Installation Setup Wizard
• First / Second DNS Server: These fields display if you selected static IP address assignment.
The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a
DNS server's IP address(es). The DNS server is extremely important because without it, you
must know the IP address of a computer before you can access it. The UAG uses these (in the
order you specify here) to resolve domain names for DDNS and the time server. Leave the field
as 0.0.0.0 if you do not want to configure DNS servers. If you do not configure a DNS server, you
must know the IP address of a machine in order to access it.
4.1.4 Internet Access: PPTP
Note: Enter the Internet access information exactly as given to you by your ISP.
Figure 23 Internet Access: PPTP Encapsulation
4.1.4.1 ISP Parameters
• Authentication Type - Select an authentication protocol for outgoing calls. Options are:
• CHAP/PAP - Your UAG accepts either CHAP or PAP when requested by the remote node.
• CHAP - Your UAG accepts CHAP only.
• PAP - Your UAG accepts PAP only.
• MSCHAP - Your UAG accepts MSCHAP only.
• MSCHAP-V2 - Your UAG accepts MSCHAP-V2 only.
UAG2100 User’s Guide
48
Page 49
•Type the User Name given to you by your ISP. You can use alphanumeric and -_@$./ characters,
and it can be up to 31 characters long.
•Type the Password associated with the user name. Use up to 64 ASCII characters except the []
and ?. This field can be blank. Re-type your password in the next field to confirm it.
•Select Nailed-Up if you do not want the connection to time out. Otherwise, type the Idle
Timeout in seconds that elapses before the router automatically disconnects from the PPTP
server.
4.1.4.2 PPTP Configuration
• Base Interface: This identifies the Ethernet interface you configure to connect with a modem or
router.
•Type a Base IP Address (static) assigned to you by your ISP.
• Type the IP Subnet Mask assigned to you by your ISP (if given).
• Gateway IP Address: Enter the IP address of the gateway if any.
• Server IP: Type the IP address of the PPTP server.
•Type a Connection ID or connection name. It must follow the “c:id” and “n:name” format. For
example, C:12 or N:My ISP. This field is optional and depends on the requirements of your
broadband modem or router. You can use alphanumeric and -_: characters, and it can be up to
31 characters long.
Chapter 4 Installation Setup Wizard
4.1.4.3 WAN IP Address Assignments
• First WAN Interface: This is the connection type on the interface you are configuring to
connect with your ISP.
• Zone This is the security zone to which this interface and Internet connection will belong.
• IP Address: Enter your (static) public IP address. Auto displays if you selected Auto as the IP
Address Assignment in the previous screen.
• First / Second DNS Server: These fields display if you selected static IP address assignment.
The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a
DNS server's IP address(es). The DNS server is extremely important because without it, you
must know the IP address of a computer before you can access it. The UAG uses these (in the
order you specify here) to resolve domain names for DDNS and the time server. Leave the field
as 0.0.0.0 if you do not want to configure DNS servers.
4.1.5 Internet Access - Finish
You have set up your UAG to access the Internet. A screen displays with your settings. If they are
not correct, click Back.
UAG2100 User’s Guide
49
Page 50
Chapter 4 Installation Setup Wizard
Figure 24 Internet Access Succeed: Ethernet Encapsulation
Click Next and use the following screen to perform a basic registration (see Section 4.2 on page
50).
Alternatively, close the window to exit the wizard.
4.2 Device Registration
Go to http://portal.myZyXEL.com with the UAG’s serial number and LAN MAC address to register it
if you have not already done so.
Note: You must be connected to the Internet to register. Use the Registration > Service
screen to update your service subscription status.
UAG2100 User’s Guide
50
Page 51
Figure 25 Registration
Chapter 4 Installation Setup Wizard
UAG2100 User’s Guide
51
Page 52
5.1 Quick Setup Overview
The Web Configurator's quick setup wizards help you configure Internet connection settings. This
chapter provides information on configuring the quick setup screens in the Web Configurator. See
the feature-specific chapters in this User’s Guide for background information.
In the Web Configurator, click Configuration > Quick Setup to open the first Quick Setup
screen.
Figure 26 Quick Setup
CHAPTER 5
Quick Setup Wizards
•WAN Interface
Click this link to open a wizard to set up a WAN (Internet) connection. This wizard creates
matching ISP account settings in the UAG if you use PPPoE or PPTP. See Section 5.2 on page 52.
5.2 WAN Interface Quick Setup
Click WAN Interface in the main Quick Setup screen to open the WAN Interface Quick Setup
Wizard Welcome screen. Use these screens to configure an interface to connect to the Internet.
Click Next.
UAG2100 User’s Guide
52
Page 53
Chapter 5 Quick Setup Wizards
Figure 27 WAN Interface Quick Setup Wizard
5.2.1 Choose an Ethernet Interface
Select the Ethernet interface that you want to configure for a WAN connection and click Next.
Figure 28 Choose an Ethernet Interface
5.2.2 Select WAN Type
WAN Type Selection: Select the type of encapsulation this connection is to use. Choose Ethernet
when the WAN port is used as a regular Ethernet.
Otherwise, choose PPPoE or PPTP for a dial-up connection according to the information from your
ISP.
UAG2100 User’s Guide
53
Page 54
Chapter 5 Quick Setup Wizards
Figure 29 WAN Interface Setup: Step 2
The screens vary depending on what encapsulation type you use. Refer to information provided by
your ISP to know what to enter in each field. Leave a field blank if you don’t have that information.
Note: Enter the Internet access information exactly as your ISP gave it to you.
5.2.3 Configure WAN IP Settings
Use this screen to select whether the interface should use a fixed or dynamic IP address.
Figure 30 WAN Interface Setup: Step 2
• WAN Interface: This is the interface you are configuring for Internet access.
• Zone: This is the security zone to which this interface and Internet connection belong.
• IP Address Assignment: Select Auto If your ISP did not assign you a fixed IP address.
Select Static if you have a fixed IP address.
5.2.4 ISP and WAN Connection Settings
Use this screen to configure the ISP and WAN interface settings. This screen is read-only if you
select Ethernet and set the IP Address Assignment to Auto. If you set the IP Address
Assignment to Static and/or select PPTP or PPPoE, enter the Internet access information exactly
as your ISP gave it to you.
UAG2100 User’s Guide
54
Page 55
Chapter 5 Quick Setup Wizards
Figure 31 WAN and ISP Connection Settings: (PPTP Shown)
The following table describes the labels in this screen.
Tab le 11 WAN and ISP Connection Settings
LABEL DESCRIPTION
ISP Parameter This section appears if the interface uses a PPPoE or PPTP Internet connection.
Encapsulation This displays the type of Internet connection you are configuring.
Authentication
Type
User Name Type the user name given to you by your ISP. You can use alphanumeric and -_
Password Type the password associated with the user name above. Use up to 64 ASCII characters
Retype to
Confirm
Nailed-Up Select Nailed-Up if you do not want the connection to time out.
Use the drop-down list box to select an authentication protocol for outgoing calls.
Options are:
CHAP/PAP - Your UAG accepts either CHAP or PAP when requested by this remote
node.
CHAP - Your UAG accepts CHAP only.
PAP - Your UAG accepts PAP only.
MSCHAP - Your UAG accepts MSCHAP only.
MSCHAP-V2 - Your UAG accepts MSCHAP-V2 only.
characters, and it can be up to 31 characters long.
except the [] and ?. This field can be blank.
Type your password again for confirmation.
@$./
UAG2100 User’s Guide
55
Page 56
Chapter 5 Quick Setup Wizards
Tab le 11 WAN and ISP Connection Settings (continued)
LABEL DESCRIPTION
Idle Timeout Type the time in seconds that elapses before the router automatically disconnects from
the PPPoE server. 0 means no timeout.
PPTP Configuration This section only appears if the interface uses a PPPoE or PPTP Internet connection.
Base Interface This displays the identity of the Ethernet interface you configure to connect with a
modem or router.
Base IP Address Type the (static) IP address assigned to you by your ISP.
IP Subnet Mask Type the subnet mask assigned to you by your ISP (if given).
Gateway IP
Address
Server IP Type the IP address of the PPTP server.
Connection ID Enter the connection ID or connection name in this field. It must follow the "c:id" and
WAN Interface
Setup
WAN Interface This displays the identity of the interface you configure to connect with your ISP.
Zone This field displays to which security zone this interface and Internet connection will
IP Address This field is read-only when the WAN interface uses a dynamic IP address. If your WAN
Gateway IP
Address
First DNS
Server
Second DNS
Server
This field only displays for an interface with a static IP address. Enter the IP address of
the gateway device.
"n:name" format. For example, C:12 or N:My ISP.
This field is optional and depends on the requirements of your DSL modem.
You can use alphanumeric and -_
belong.
interface uses a static IP address, enter it in this field.
This field only displays for an interface with a static IP address. Enter the gateway’s IP
address.
These fields only display for an interface with a static IP address. Enter the DNS server
IP address(es) in the field(s) to the right.
Leave the field as 0.0.0.0 if you do not want to configure DNS servers. If you do not
configure a DNS server, you must know the IP address of a machine in order to access
it.
: characters, and it can be up to 31 characters long.
DNS (Domain Name System) is for mapping a domain name to its corresponding IP
address and vice versa. The DNS server is extremely important because without it, you
must know the IP address of a computer before you can access it. The UAG uses a
system DNS server (in the order you specify here) to resolve domain names for DDNS
and the time server.
Back Click Back to return to the previous screen.
Next Click Next to continue.
5.2.5 Quick Setup Interface Wizard: Summary
This screen displays the WAN interface’s settings.
UAG2100 User’s Guide
56
Page 57
Chapter 5 Quick Setup Wizards
Figure 32 Interface Wizard: Summary WAN (Ethernet Shown)
The following table describes the labels in this screen.
Table 12 Interface Wizard: Summary WAN
LABEL DESCRIPTION
Encapsulation This displays what encapsulation this interface uses to connect to the Internet.
Service Name This field only appears for a PPPoE interface. It displays the PPPoE service name specified
Server IP This field only appears for a PPTP interface. It displays the IP address of the PPTP server.
User Name This is the user name given to you by your ISP.
Nailed-Up If No displays the connection will not time out. Yes means the UAG uses the idle timeout.
Idle Timeout This is how many seconds the connection can be idle before the router automatically
Connection ID If you specified a connection ID, it displays here.
WAN Interface This identifies the interface you configure to connect with your ISP.
Zone This field displays to which security zone this interface and Internet connection will belong.
IP Address
Assignment
IP Address This field displays the WAN IP address.
IP Subnet Mask This field only appears for an Ethernet interface. It displays the interface’s IP subnet mask.
Gateway IP
Address
First DNS Server
Second DNS
Server
Close Click Close to exit the wizard.
in the ISP account.
disconnects from the PPPoE server. 0 means no timeout.
This field displays whether the WAN IP address is static or dynamic (Auto).
This field only appears for an Ethernet interface. It displays the IP address of the gateway.
If the IP Address Assignment is Static, these fields display the DNS server IP
address(es).
UAG2100 User’s Guide
57
Page 58
6.1 Overview
Use the Dashboard screens to check status information about the UAG.
6.1.1 What You Can Do in this Chapter
Use the Dashboard screens for the following.
•Use the main Dashboard screen (see Section 6.2 on page 58) to see the UAG’s general device
information, system status, system resource usage, licensed service status, and interface status.
You can also display other status screens for more information.
•Use the DHCP Table screen (see Section 6.2.4 on page 65) to look at the IP addresses currently
assigned to DHCP clients and the IP addresses reserved for specific MAC addresses.
•Use the Number of Login Users screen (see Section 6.2.5 on page 66) to look at a list of the
users currently logged into the UAG.
CHAPTER 6
Dashboard
6.2 The Dashboard Screen
The Dashboard screen displays when you log into the UAG or click Dashboard in the navigation
panel. The dashboard displays general device information, system status, system resource usage,
licensed service status, and interface status in widgets that you can re-arrange to suit your needs.
You can also collapse, refresh, and close individual widgets.
UAG2100 User’s Guide
58
Page 59
Figure 33 Dashboard
A
B
C
D
E
Chapter 6 Dashboard
The following table describes the labels in this screen.
Table 13 Dashboard
LABEL DESCRIPTION
Widget Settings
(A)
Up Arrow (B) Click this to collapse a widget. It then becomes a down arrow. Click it again to enlarge the
Refresh Time
Setting (C)
Use this link to open or close widgets by selecting/clearing the associated checkbox.
widget again.
Set the interval for refreshing the information displayed in the widget.
UAG2100 User’s Guide
59
Page 60
Chapter 6 Dashboard
Table 13 Dashboard (continued)
LABEL DESCRIPTION
Refresh Now (D) Click this to update the widget’s information immediately.
Close Widget (E) Click this to close the widget. Use Widget Setting to re-open it.
Virtual Device You can select to view the front panel or the rear panel.
Hover your cursor over a LED, connected slot or Ethernet port or console port to view
details about the status of the UAG’s panel LEDs and connections. See Section 2.2.1 on
page 34 for LED descriptions. An unconnected interface or slot appears grayed out.
You can also see which antennas are for radio 1 (2.4 GHz WLAN) and which antennas are
for radio 2 (5 GHz WLAN) on the rear panel.
The following labels display when you hover your cursor over an Ethernet port, USB port or
console port.
Name This field displays the name of each interface.
Slot This field displays the name of each extension slot.
Device This field displays the name of the device connected to the USB port if one is connected.
Status This field displays the current status of each interface or device installed in a slot. The
Zone This field displays the zone to which the interface is currently assigned.
IP Address/
Mask
Console
speed
Device
Information
System
Name
Model Name This field displays the model name of this UAG.
Serial
Number
MAC Address
Range
Firmware
Version
System Status
System
Uptime
Current
Date/Time
DHCP Table Click this to look at the IP addresses currently assigned to the UAG’s DHCP clients and the
possible values depend on what type of interface it is.
Inactive - The Ethernet interface is disabled.
Down - The Ethernet interface does not have any physical ports associated with it or the
Ethernet interface is enabled but not connected.
Speed / Duplex - The Ethernet interface is enabled and connected. This field displays the
port speed and duplex setting (Full or Half).
Ready - The USB port is connected.
This field displays the current IP address and subnet mask assigned to the interface.
This field displays the current console port speed.
This field displays the name used to identify the UAG on any network. Click the icon to
open the screen where you can change it.
This field displays the serial number of this UAG. The serial number is used for device
tracking and control.
This field displays the MAC addresses used by the UAG. Each physical port has one MAC
address. The first MAC address is assigned to physical port 1, the second MAC address is
assigned to physical port 2, and so on.
This field displays the version number and date of the firmware the UAG is currently
running. Click the icon to open the screen where you can upload firmware.
This field displays how long the UAG has been running since it last restarted or was turned
on.
This field displays the current date and time in the UAG. The format is yyyy-mm-dd
hh:mm:ss. Click the icon to open the screen where you can configure the UAG’s date and
time.
IP addresses reserved for specific MAC addresses. See Section 6.2.4 on page 65.
UAG2100 User’s Guide
60
Page 61
Chapter 6 Dashboard
Table 13 Dashboard (continued)
LABEL DESCRIPTION
Current Login
User
Number of
Login Users
Boot Status This field displays details about the UAG’s startup state.
Interface Status
Summary
Name This field displays the name of each interface.
Status This field displays the current status of each interface. The possible values depend on what
This field displays the user name used to log in to the current session, the amount of
reauthentication time remaining, and the amount of lease time remaining.
This field displays the number of users currently logged in to the UAG. Click the icon to
pop-open a list of the users who are currently logged in to the UAG.
OK - The UAG started up successfully.
Firmware update OK - A firmware update was successful.
Problematic configuration after firmware update - The application of the
configuration failed after a firmware upgrade.
System default configuration - The UAG successfully applied the system default
configuration. This occurs when the UAG starts for the first time or you intentionally reset
the UAG to the system default settings.
Fallback to lastgood configuration - The UAG was unable to apply the startup-
config.conf configuration file and fell back to the lastgood.conf configuration file.
Fallback to system default configuration - The UAG was unable to apply the
lastgood.conf configuration file and fell back to the system default configuration file
(system-default.conf).
Booting in progress - The UAG is still applying the system configuration.
If an Ethernet interface does not have any physical ports associated with it, its entry is
displayed in light gray text.
type of interface it is.
For Ethernet interfaces:
Inactive - The Ethernet interface is disabled.
Down - The Ethernet interface does not have any physical ports associated with it or the
Ethernet interface is enabled but not connected.
Up - The Ethernet interface is enabled and connected.
For PPP interfaces:
Connected - The PPP interface is connected.
Disconnected - The PPP interface is not connected.
If the PPP interface is disabled, it does not appear in the list.
Zone This field displays the zone to which the interface is currently assigned.
IP Addr/
Netmask
IP
Assignment
This field displays the current IP address and subnet mask assigned to the interface. If the
IP address is 0.0.0.0/0.0.0.0, the interface is disabled or did not receive an IP address and
subnet mask via DHCP.
If this interface is a member of an active virtual router, this field displays the IP address it
is currently using. This is either the static IP address of the interface (if it is the master) or
the management IP address (if it is a backup).
This field displays how the interface gets its IP address.
Static - This interface has a static IP address.
DHCP Client - This Ethernet interface gets its IP address from a DHCP server.
Dynamic - This PPP interface gets its IP address from a DHCP server.
UAG2100 User’s Guide
61
Page 62
Chapter 6 Dashboard
Table 13 Dashboard (continued)
LABEL DESCRIPTION
Action Use this field to get or to update the IP address for the interface.
Click Renew to send a new DHCP request to a DHCP server.
Click the Connect icon to have the UAG try to connect a PPPoE/PPTP interface. If the
interface cannot use one of these ways to get or to update its IP address, this field displays
n/a.
Click the Disconnect icon to stop a PPPoE/PPTP connection.
Extension Slot This section of the screen displays the status of the USB ports.
# This field displays how many USB ports there are.
Extension
Slot
Device This field displays the name of the device connected to the extension slot (or none if no
Status Ready - A USB storage device connected to the UAG is ready for the UAG to use.
Licensed Service
Status
# This shows how many licensed services there are.
Status This is the current status of the license.
Name This identifies the licensed service.
Version This is the version number of the service.
Expiration If the service license is valid, this shows when it will expire. n/a displays if the service
System
Resources
CPU Usage This field displays what percentage of the UAG’s processing capability is currently being
Memory
Usage
Flash Usage This field displays what percentage of the UAG’s onboard flash memory is currently being
USB Storage
Usage
Active
Sessions
AP Information This shows a summary of connected wireless Access Points (APs).
All AP This section displays a summary for all connected wireless APs. Click the link to go to the
Online
Management
AP
Offline
Management
AP
This field displays the name of each extension slot.
device is detected).
none - The UAG is unable to mount a USB storage device connected to the UAG.
license does not have a limited period of validity. 0 displays if the service is not licensed or
has expired.
used. Hover your cursor over this field to display the Show CPU Usage icon that takes
you to a chart of the UAG’s recent CPU usage.
This field displays what percentage of the UAG’s RAM is currently being used. Hover your
cursor over this field to display the Show Memory Usage icon that takes you to a chart
of the UAG’s recent memory usage.
used.
This field shows how much storage in the USB device connected to the UAG is in use.
This field displays how many traffic sessions are currently open on the UAG. These are all
sessions, established and non-established, that pass through/from/to/within the UAG.
Hover your cursor over this field to display icons. Click the Detail icon to go to the
Session Monitor screen to see details about the active sessions. Click the Show Active
Sessions icon to display a chart of UAG’s recent session usage.
AP information > AP List screen.
This displays the number of currently connected management APs.
This displays the number of currently offline managed APs.
UAG2100 User’s Guide
62
Page 63
Chapter 6 Dashboard
Table 13 Dashboard (continued)
LABEL DESCRIPTION
UnManagement
AP
All Station This section displays a summary of connected stations. Click the link to go to the Station
Station This displays the number of stations currently connected to the network.
Top 5 Station Displays the top 5 Access Points (AP) with the highest number of station (aka wireless
# This field displays the rank of the station.
AP MAC This field displays the MAC address of the AP to which the station belongs.
Max. Station
Count
AP
Description
The Latest Alert
Logs
# This is the entry’s rank in the list of alert logs.
Time This field displays the date and time the log was created.
Priority This field displays the severity of the log.
Category This field displays the type of log generated.
Message This field displays the actual log message.
Source This field displays the source address (if any) in the packet that generated the log.
Destination This field displays the destination address (if any) in the packet that generated the log.
This displays the number of non-managed APs.
Info > Station List screen.
client) connections.
This field displays the maximum number of wireless clients that have connected to this AP.
This field displays the AP’s description. The default description is “AP-” followed by the AP’s
MAC address.
This section of the screen displays recent logs generated by the UAG.
6.2.1 The CPU Usage Screen
Use this screen to look at a chart of the UAG’s recent CPU usage. To access this screen, click CPU
Usage in the dashboard.
Figure 34 Dashboard > CPU Usage
UAG2100 User’s Guide
63
Page 64
Chapter 6 Dashboard
The following table describes the labels in this screen.
Table 14 Dashboard > CPU Usage
LABEL DESCRIPTION
The y-axis represents the percentage of CPU usage.
The x-axis shows the time period over which the CPU usage occurred
Refresh Interval Enter how often you want this window to be automatically updated.
Refresh Now Click this to update the information in the window right away.
6.2.2 The Memory Usage Screen
Use this screen to look at a chart of the UAG’s recent memory (RAM) usage. To access this screen,
click Memory Usage in the dashboard.
Figure 35 Dashboard > Memory Usage
The following table describes the labels in this screen.
Table 15 Dashboard > Memory Usage
LABEL DESCRIPTION
The y-axis represents the percentage of RAM usage.
The x-axis shows the time period over which the RAM usage occurred
Refresh Interval Enter how often you want this window to be automatically updated.
Refresh Now Click this to update the information in the window right away.
6.2.3 The Active Sessions Screen
Use this screen to look at a chart of the UAG’s recent traffic session usage. To access this screen,
click Show Active Sessions in the dashboard.
UAG2100 User’s Guide
64
Page 65
Chapter 6 Dashboard
Figure 36 Dashboard > Show Active Sessions
The following table describes the labels in this screen.
Table 16 Dashboard > Show Active Sessions
LABEL DESCRIPTION
Sessions The y-axis represents the number of session.
The x-axis shows the time period over which the session usage occurred
Refresh Interval Enter how often you want this window to be automatically updated.
Refresh Now Click this to update the information in the window right away.
6.2.4 The DHCP Table Screen
Use this screen to look at the IP addresses currently assigned to DHCP clients and the IP addresses
reserved for specific MAC addresses. To access this screen, click DHCP Table in System Status in
the dashboard.
Figure 37 Dashboard > DHCP Table
UAG2100 User’s Guide
65
Page 66
Chapter 6 Dashboard
The following table describes the labels in this screen.
Table 17 Dashboard > DHCP Table
LABEL DESCRIPTION
# This field is a sequential value, and it is not associated with a specific entry.
Interface This field identifies the interface that assigned an IP address to a DHCP client.
IP Address This field displays the IP address currently assigned to a DHCP client or reserved for a specific
Host Name This field displays the name used to identify this device on the network (the computer name).
MAC Address This field displays the MAC address to which the IP address is currently assigned or for which
Description For a static DHCP entry, the host name or the description you configured shows here. This field
Reserve If this field is selected, this entry is a static DHCP entry. The IP address is reserved for the MAC
MAC address. Click the column’s heading cell to sort the table entries by IP address. Click the
heading cell again to reverse the sort order.
The UAG learns these from the DHCP client requests. “None” shows here for a static DHCP
entry.
the IP address is reserved. Click the column’s heading cell to sort the table entries by MAC
address. Click the heading cell again to reverse the sort order.
is blank for dynamic DHCP entries.
address.
If this field is clear, this entry is a dynamic DHCP entry. The IP address is assigned to a DHCP
client.
To create a static DHCP entry using an existing dynamic DHCP entry, select this field.
To remove a static DHCP entry, clear this field.
Refresh
Interval
Refresh Now Click this to update the information in the window right away.
Enter how often you want this window to be automatically updated.
6.2.5 The Number of Login Users Screen
Use this screen to look at a list of the users currently logged into the UAG. Users who close their
browsers without logging out are still shown as logged in here. To access this screen, click Number
of Login Users in System Status in the dashboard.
Figure 38 Dashboard > Number of Login Users
UAG2100 User’s Guide
66
Page 67
Chapter 6 Dashboard
The following table describes the labels in this screen.
Table 18 Dashboard > Number of Login Users
LABEL DESCRIPTION
# This field is a sequential value and is not associated with any entry.
User ID This field displays the user name of each user who is currently logged in to the UAG.
Reauth Lease T. This field displays the amount of reauthentication time remaining and the amount of lease
Type This field displays the way the user logged in to the UAG.
IP address This field displays the IP address of the computer used to log in to the UAG.
User Info This field displays the types of user accounts the UAG uses. If the user type is ext-user
Force Logout Click this icon to end a user’s session.
time remaining for each user. See Chapter 31 on page 285 for more information.
(external user), this field will show its external-group information when you move your
mouse over it.
If the external user matches two external-group objects, both external-group object
names will be shown.
UAG2100 User’s Guide
67
Page 68
7.1 Overview
Use the Monitor screens to check status and statistics information.
7.1.1 What You Can Do in this Chapter
Use the Monitor screens for the following.
•Use the System Status > Port Statistics screen (see Section 7.2 on page 69) to look at packet
statistics for each physical port.
•Use the System Status > Port Statistics > Graph View screen (see Section 7.2 on page 69)
to look at a line graph of packet statistics for each physical port.
•Use the System Status > Interface Status screen (see Section 7.3 on page 71) to see all of
the UAG’s interfaces and their packet statistics.
•Use the System Status > Traffic Statistics screen (see Section 7.4 on page 73) to start or
stop data collection and view statistics.
•Use the System Status > Session Monitor screen (see Section 7.5 on page 75) to view
sessions by user or service.
•Use the System Status > DDNS Status screen (see Section 7.6 on page 77) to view the status
of the UAG’s DDNS domain names.
•Use the System Status > IP/MAC Binding screen (see Section 7.7 on page 78) to view a list
of devices that have received an IP address from UAG interfaces with IP/MAC binding enabled.
•Use the System Status > Login Users screen (see Section 7.8 on page 79) to look at a list of
the users currently logged into the UAG.
•Use the System Status > UPnP Port Status screen (see Section 7.9 on page 80) to look at a
list of the NAT port mapping rules that UPnP creates on the UAG.
•Use the System Status > USB Storage screen (see Section 7.10 on page 81) to view
information about a connected USB storage device.
•Use the System Status > Dynamic Guest screen (see Section 7.11 on page 82) to look at a list
of the guest user accounts, which are created automatically and allowed to access the UAG’s
services for a certain period of time.
•Use the AP Information > AP List screen (see Section 7.12 on page 84) to view which APs are
currently connected to the UAG.
•Use the AP Information > Radio List screen (see Section 7.13 on page 86) to view statistics
about the wireless radio transmitters in each of the APs connected to the UAG.
•Use the Station Info > Station List screen (see Section 7.14 on page 89) to view statistics
pertaining to the connected stations (or “wireless clients”).
•Use the Printer Status screen (see Section 7.15 on page 90) to view information about the
connected statement printers.
CHAPTER 7
Monitor
UAG2100 User’s Guide
68
Page 69
Chapter 7 Monitor
•Use the VPN 1-1 Mapping screen (see Section 7.16 on page 91) to view the status of the active
users to which the UAG applied a VPN 1-1 mapping rule.
•Use the VPN 1-1 Mapping > Statistics screen (see Section 7.16.1 on page 92) to display
statistics for each of the VPN 1-1 mapping rules.
•Use the Log > View Log screen (see Section 7.17 on page 92) to view the UAG’s current log
messages. You can change the way the log is displayed, you can e-mail the log, and you can also
clear the log in this screen.
•Use the Log > View AP Log screen (see Section 7.17.1 on page 95) to view the UAG’s current
wireless AP log messages.
•Use the Log > Dynamic Users Log screen (see Section 7.17.2 on page 97) to view the UAG’s
dynamic guest account log messages.
7.2 The Port Statistics Screen
Use this screen to look at packet statistics for each Gigabit Ethernet port. To access this screen,
click Monitor > System Status > Port Statistics.
Figure 39 Monitor > System Status > Port Statistics
The following table describes the labels in this screen.
Table 19 Monitor > System Status > Port Statistics
LABEL DESCRIPTION
Poll Interval Enter how often you want this window to be updated automatically, and click Set
Set Interval Click this to set the Poll Interval the screen uses.
Stop Click this to stop the window from updating automatically. You can start it again by setting
Switch to
Graphic View
# This field displays the port’s number in the list.
Port This field displays the physical port number.
Interval.
the Poll Interval and clicking Set Interval.
Click this to display the port statistics as a line graph.
UAG2100 User’s Guide
69
Page 70
Chapter 7 Monitor
Table 19 Monitor > System Status > Port Statistics (continued)
LABEL DESCRIPTION
Status This field displays the current status of the physical port.
Down - The physical port is not connected.
Speed / Duplex - The physical port is connected. This field displays the port speed and
duplex setting (Full or Half).
TxPkts This field displays the number of packets transmitted from the UAG on the physical port
RxPkts This field displays the number of packets received by the UAG on the physical port since it
Collisions This field displays the number of collisions on the physical port since it was last connected.
Tx B/s This field displays the transmission speed, in bytes per second, on the physical port in the
Rx B/s This field displays the reception speed, in bytes per second, on the physical port in the
Up Time This field displays how long the physical port has been connected.
System Up Time This field displays how long the UAG has been running since it last restarted or was turned
since it was last connected.
was last connected.
one-second interval before the screen updated.
one-second interval before the screen updated.
on.
7.2.1 The Port Statistics Graph Screen
Use this screen to look at a line graph of packet statistics for each physical port. To access this
screen, click Port Statistics in the Status screen and then the Switch to Graphic View Button.
Figure 40 Monitor > System Status > Port Statistics > Switch to Graphic View
UAG2100 User’s Guide
70
Page 71
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 20 Monitor > System Status > Port Statistics > Switch to Graphic View
LABEL DESCRIPTION
Refresh Interval Enter how often you want this window to be automatically updated.
Refresh Now Click this to update the information in the window right away.
Port Selection Select the number of the physical port for which you want to display graphics.
Switch to Grid
View
Kbps The y-axis represents the speed of transmission or reception.
time The x-axis shows the time period over which the transmission or reception occurred
TX This line represents traffic transmitted from the UAG on the physical port since it was last
RX This line represents the traffic received by the UAG on the physical port since it was last
Last Update This field displays the date and time the information in the window was last updated.
System Up Time This field displays how long the UAG has been running since it last restarted or was turned
Click this to display the port statistics as a table.
connected.
connected.
on.
7.3 The Interface Status Screen
This screen lists all of the UAG’s interfaces and gives packet statistics for them. Click Monitor >
System Status > Interface Status to access this screen.
Figure 41 Monitor > System Status > Interface Status
UAG2100 User’s Guide
71
Page 72
Chapter 7 Monitor
Each field is described in the following table.
Table 21 Monitor > System Status > Interface Status
LABEL DESCRIPTION
Interface Status If an Ethernet interface does not have any physical ports associated with it, its entry is
Expand/Close Click this button to show or hide statistics for all the virtual interfaces on top of the
Name This field displays the name of each interface. If there is an Expand icon (plus-sign) next
Port This field displays the physical port number.
Status This field displays the current status of each interface. The possible values depend on what
Zone This field displays the zone to which the interface is assigned.
IP Addr/Netmask This field displays the current IP address and subnet mask assigned to the interface. If the
IP Assignment This field displays how the interface gets its IP address.
displayed in light gray text.
Ethernet interfaces.
to the name, click this to look at the status of virtual interfaces on top of this interface.
type of interface it is.
For Ethernet interfaces:
• Inactive - The Ethernet interface is disabled.
• Down - The Ethernet interface does not have any physical ports associated with it or
the Ethernet interface is enabled but not connected.
• Up - The LAN Ethernet interface is enabled and connected.
• Speed / Duplex - The WAN Ethernet interface is enabled and connected. This field
displays the port speed and duplex setting (Full or Half).
For virtual interfaces, this field always displays Up or Down. If the virtual interface is
disabled, it displays Inactive.
For VLAN and bridge interfaces, this field always displays Up or Down. If the VLAN or
bridge interface is disabled, it displays Inactive.
For PPP interfaces:
• Inactive - The PPP interface is disabled.
• Connected - The PPP interface is connected.
• Disconnected - The PPP interface is not connected.
IP address and subnet mask are 0.0.0.0, the interface is disabled or did not receive an IP
address and subnet mask via DHCP.
Static - This interface has a static IP address.
DHCP Client - This interface gets its IP address from a DHCP server.
Services This field lists which services the interface provides to the network. Examples include
DHCP relay, and DHCP server. This field displays n/a if the interface does not provide
any services to the network.
Action Use this field to get or to update the IP address for the interface. Click
new DHCP request to a DHCP server. Click Connect to try to connect a PPPoE/PPTP
interface. If the interface cannot use one of these ways to get or to update its IP address,
this field displays n/a.
Interface
Statistics
Refresh Click this button to update the information in the screen.
Expand/Close Click this button to show or hide statistics for all the virtual interfaces on top of the
Name This field displays the name of each interface. If there is a Expand icon (plus-sign) next to
This table provides packet statistics for each interface.
Ethernet interfaces.
the name, click this to look at the statistics for virtual interfaces on top of this interface.
Renew to send a
UAG2100 User’s Guide
72
Page 73
Chapter 7 Monitor
Table 21 Monitor > System Status > Interface Status (continued)
LABEL DESCRIPTION
Status This field displays the current status of each interface. The possible values depend on what
type of interface it is.
For Ethernet interfaces:
• Inactive - The Ethernet interface is disabled.
• Down - The Ethernet interface does not have any physical ports associated with it or
the Ethernet interface is enabled but not connected.
• Up - The LAN Ethernet interface is enabled and connected.
• Speed / Duplex - The WAN Ethernet interface is enabled and connected. This field
displays the port speed and duplex setting (Full or Half).
For virtual interfaces, this field always displays Up or Down. If the virtual interface is
disabled, it displays Inactive.
For VLAN and bridge interfaces, this field always displays Up or Down. If the VLAN or
bridge interface is disabled, it displays Inactive.
For PPP interfaces:
• Inactive - The PPP interface is disabled.
• Connected - The PPP interface is connected.
• Disconnected - The PPP interface is not connected.
TxPkts This field displays the number of packets transmitted from the UAG on the interface since it
was last connected.
RxPkts This field displays the number of packets received by the UAG on the interface since it was
last connected.
Tx B/s This field displays the transmission speed, in bytes per second, on the interface in the one-
second interval before the screen updated.
Rx B/s This field displays the reception speed, in bytes per second, on the interface in the one-
second interval before the screen updated.
7.4 The Traffic Statistics Screen
Click Monitor > System Status > Traffic Statistics to display the Traffic Statistics screen. This
screen provides basic information about the following for example:
• Most-visited Web sites and the number of times each one was visited. This count may not be
accurate in some cases because the UAG counts HTTP GET packets. Please see Table 22 on page
74 for more information.
• Most-used protocols or service ports and the amount of traffic on each one
• LAN IP with heaviest traffic and how much traffic has been sent to and from each one
You use the Traffic Statistics screen to tell the UAG when to start and when to stop collecting
information for these reports. You cannot schedule data collection; you have to start and stop it
manually in the Traffic Statistics screen.
UAG2100 User’s Guide
73
Page 74
Chapter 7 Monitor
Figure 42 Monitor > System Status > Traffic Statistics
There is a limit on the number of records shown in the report. Please see Table 23 on page 75 for
more information. The following table describes the labels in this screen.
Table 22 Monitor > System Status > Traffic Statistics
LABEL DESCRIPTION
Data Collection
Collect Statistics Select this to have the UAG collect data for the report. If the UAG has already been
collecting data, the collection period displays to the right. The progress is not tracked
here real-time, but you can click the Refresh button to update it.
Apply Click Apply to save your changes back to the UAG.
Reset Click Reset to return the screen to its last-saved settings.
Statistics
Interface Select the interface from which to collect information. You can collect information from
Ethernet, VLAN, bridge and PPPoE/PPTP interfaces.
Top Select the type of report to display. Choices are:
Host IP Address/User - displays the IP addresses or users with the most traffic and
how much traffic has been sent to and from each one.
Service/Port - displays the most-used protocols or service ports and the amount of
traffic for each one.
Web Site Hits - displays the most-visited Web sites and how many times each one has
been visited.
Each type of report has different information in the report (below).
Refresh Click this button to update the report display.
Flush Data Click this button to discard all of the screen’s statistics and update the report display.
These fields are available when the Top is Host IP Address/User.
# This field is the rank of each record. The IP addresses and users are sorted by the
amount of traffic.
Direction This field indicates whether the IP address or user is sending or receiving traffic.
RX From- traffic is coming from the IP address or user to the UAG.
Tx To - traffic is going from the UAG to the IP address or user.
UAG2100 User’s Guide
74
Page 75
Chapter 7 Monitor
Table 22 Monitor > System Status > Traffic Statistics (continued)
LABEL DESCRIPTION
IP Address/User This field displays the IP address or user in this record. The maximum number of IP
addresses or users in this report is indicated in Table 23 on page 75.
Amount This field displays how much traffic was sent or received from the indicated IP address or
user. If the Direction is RX From, a red bar is displayed; if the Direction is Tx To, a
blue bar is displayed. The unit of measure is bytes, Kbytes, Mbytes or Gbytes, depending
on the amount of traffic for the particular IP address or user. The count starts over at
zero if the number of bytes passes the byte count limit. See Table 23 on page 75.
These fields are available when the Top is Service/Port.
# This field is the rank of each record. The protocols and service ports are sorted by the
Service/Port This field displays the service and port in this record. The maximum number of services
Protocol This field indicates what protocol the service was using.
Direction This field indicates whether the indicated protocol or service port is sending or receiving
Amount This field displays how much traffic was sent or received from the indicated service / port.
# This field is the rank of each record. The domain names are sorted by the number of hits.
Web Site This field displays the domain names most often visited. The UAG counts each page
Hits This field displays how many hits the Web site received. The UAG counts hits by counting
amount of traffic.
and service ports in this report is indicated in Table 23 on page 75.
traffic.
Ingress - traffic is coming into the router through the interface
Egress - traffic is going out from the router through the interface
If the Direction is Ingress, a red bar is displayed; if the Direction is Egress, a blue bar
is displayed. The unit of measure is bytes, Kbytes, Mbytes, Gbytes, or Tbytes, depending
on the amount of traffic for the particular protocol or service port. The count starts over
at zero if the number of bytes passes the byte count limit. See Table 23 on page 75.
These fields are available when the Top is Web Site Hits.
viewed on a Web site as another hit. The maximum number of domain names in this
report is indicated in Table 23 on page 75.
HTTP GET packets. Many Web sites have HTTP GET references to other Web sites, and the
UAG counts these as hits too. The count starts over at zero if the number of hits passes
the hit count limit. See Table 23 on page 75.
The following table displays the maximum number of records shown in the report, the byte count
limit, and the hit count limit.
Table 23 Maximum Values for Reports
LABEL DESCRIPTION
Maximum Number
of Records
Byte Count Limit 2
Hit Count Limit 2
20
64
bytes; this is just less than 17 million terabytes.
64
hits; this is over 1.8 x 1019 hits.
7.5 The Session Monitor Screen
The Session Monitor screen displays information about all established sessions that pass through
the UAG for debugging or statistical analysis. It is not possible to manage sessions in this screen.
The following information is displayed.
UAG2100 User’s Guide
75
Page 76
Chapter 7 Monitor
• User who started the session
• Protocol or service port used
• Source address
• Destination address
• Number of bytes received (so far)
• Number of bytes transmitted (so far)
• Duration (so far)
You can look at all the active sessions by user, service, source IP address, or destination IP address.
You can also filter the information by user, protocol / service or service group, source address, and/
or destination address and view it by user.
Click Monitor > System Status > Session Monitor to display the following screen.
Figure 43 Monitor > System Status > Session Monitor
The following table describes the labels in this screen.
Table 24 Monitor > System Status > Session Monitor
LABEL DESCRIPTION
View Select how you want the information to be displayed. Choices are:
sessions by users - display all active sessions grouped by user.
sessions by services - display all active sessions grouped by service or protocol.
sessions by source IP - display all active sessions grouped by source IP address.
sessions by destination IP - display all active sessions grouped by destination IP
address.
all sessions - filter the active sessions by the User, Service, Source Address, and
Destination Address, and display each session individually (sorted by user).
Refresh Click this button to update the information on the screen. The screen also refreshes
automatically when you open and close the screen.
The User, Service, Source Address, and Destination Address fields display if you view
all sessions. Select your desired filter criteria and click the Search button to filter the list of
sessions.
UAG2100 User’s Guide
76
Page 77
Chapter 7 Monitor
Table 24 Monitor > System Status > Session Monitor (continued)
LABEL DESCRIPTION
User This field displays when View is set to all sessions. Type the user whose sessions you
want to view. It is not possible to type part of the user name or use wildcards in this field;
you must enter the whole user name.
Service This field displays when View is set to all sessions. Select the service or service group
Source This field displays when View is set to all sessions. Type the source IP address whose
Destination This field displays when View is set to all sessions. Type the destination IP address
Search This button displays when View is set to all sessions. Click this button to update the
Active Sessions This is the total number of active sessions that matched the search criteria.
Show Select the number of active sessions displayed on each page. You can use the arrow keys
User This field displays the user in each active session.
Service This field displays the protocol used in each active session.
whose sessions you want to view. The UAG identifies the service by comparing the protocol
and destination port of each packet to the protocol and port of each services that is
defined. (See Chapter 34 on page 319 for more information about services.)
sessions you want to view. You cannot include the source port.
whose sessions you want to view. You cannot include the destination port.
information on the screen using the filter criteria in the User, Service, Source Address,
and Destination Address fields.
on the right to change pages.
If you are looking at the sessions by users (or all sessions) report, click + or - to
display or hide details about a user’s sessions.
If you are looking at the sessions by services report, click + or - to display or hide
details about a protocol’s sessions.
Source This field displays the source IP address and port in each active session.
If you are looking at the sessions by source IP report, click + or - to display or hide
details about a source IP address’s sessions.
Destination This field displays the destination IP address and port in each active session.
If you are looking at the sessions by destination IP report, click + or - to display or hide
details about a destination IP address’s sessions.
Rx This field displays the amount of information received by the source in the active session.
Tx This field displays the amount of information transmitted by the source in the active
session.
Duration This field displays the length of the active session in seconds.
7.6 The DDNS Status Screen
The DDNS Status screen shows the status of the UAG’s DDNS domain names. Click Monitor >
System Status > DDNS Status to open the following screen.
UAG2100 User’s Guide
77
Page 78
Chapter 7 Monitor
Figure 44 Monitor > System Status > DDNS Status
The following table describes the labels in this screen.
Table 25 Monitor > System Status > DDNS Status
LABEL DESCRIPTION
Update Click this to have the UAG update the profile to the DDNS server. The UAG attempts to
resolve the IP address for the domain name.
Profile Name This field displays the descriptive profile name for this entry.
Domain Name This field displays each domain name the UAG can route.
Effective IP This is the (resolved) IP address of the domain name.
Last Update
Status
Last Update Time This shows when the last attempt to resolve the IP address for the domain name
This shows whether the last attempt to resolve the IP address for the domain name was
successful or not. Updating means the UAG is currently attempting to resolve the IP
address for the domain name.
occurred (in year-month-day hour:minute:second format).
7.7 The IP/MAC Binding Monitor Screen
Click Monitor > System Status > IP/MAC Binding to open the IP/MAC Binding Monitor
screen. This screen lists the devices that have received an IP address from UAG interfaces with IP/
MAC binding enabled and have ever established a session with the UAG. Devices that have never
established a session with the UAG do not display in the list.
Figure 45 Monitor > System Status > IP/MAC Binding
UAG2100 User’s Guide
78
Page 79
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 26 Monitor > System Status > IP/MAC Binding
LABEL DESCRIPTION
Interface Select a UAG interface that has IP/MAC binding enabled to show to which devices it has
# This is the index number of an IP/MAC binding entry.
IP Address This is the IP address that the UAG assigned to a device.
Host Name This field displays the name used to identify this device on the network (the computer
MAC Address This field displays the MAC address to which the IP address is currently assigned.
Last Access This is when the device last established a session with the UAG through this interface.
Description This field displays the descriptive name that helps identify the entry.
Refresh Click this button to update the information in the screen.
assigned an IP address.
name). The UAG learns these from the DHCP client requests.
7.8 The Login Users Screen
Use this screen to look at a list of the users currently logged into the UAG. To access this screen,
click Monitor > System Status >
Login Users.
Figure 46 Monitor > System Status > Login Users
The following table describes the labels in this screen.
Table 27 Monitor > System Status > Login Users
LABEL DESCRIPTION
Force Logout Select a user ID and click this icon to end a user’s session.
# This field is a sequential value and is not associated with any entry.
User ID This field displays the user name of each user who is currently logged in to the UAG.
Reauth Lease T. This field displays the amount of reauthentication time remaining and the amount of
lease time remaining for each user. See Chapter 31 on page 285.
Type This field displays the way the user logged in to the UAG.
IP Address This field displays the IP address of the computer used to log in to the UAG.
UAG2100 User’s Guide
79
Page 80
Chapter 7 Monitor
Table 27 Monitor > System Status > Login Users (continued)
LABEL DESCRIPTION
User Info This field displays the types of user accounts the UAG uses. If the user type is ext-user
(external user), this field will show its external-group information when you move your
mouse over it.
If the external user matches two external-group objects, both external-group object
names will be shown.
Force Logout Select a user ID and click this icon to end a user’s session.
Refresh Click this button to update the information in the screen.
7.9 The UPnP Port Status Screen
Use this screen to look at the NAT port mapping rules that UPnP creates on the UAG. To access this
screen, click Monitor > System Status >
Figure 47 Monitor > System Status > UPnP Port Status
UPnP Port Status.
The following table describes the labels in this screen.
Table 28 Monitor > System Status > UPnP Port Status
LABEL DESCRIPTION
Remove Select an entry and click this button to remove it from the list.
# This is the index number of the UPnP-created NAT mapping rule entry.
Remote Host This field displays the source IP address (on the WAN) of inbound IP packets. Since this is
External Port This field displays the port number that the UAG “listens” on (on the WAN port) for
Protocol This field displays the protocol of the NAT mapping rule (TCP or UDP).
Internal Port This field displays the port number on the Internal Client to which the UAG should
often a wildcard, the field may be blank.
When the field is blank, the UAG forwards all traffic sent to the External Port on the
WAN interface to the Internal Client on the Internal Port.
When this field displays an external IP address, the NAT rule has the UAG forward
inbound packets to the Internal Client from that IP address only.
connection requests destined for the NAT rule’s Internal Port and Internal Clie nt. The
UAG forwards incoming packets (from the WAN) with this port number to the Internal
Client on the Internal Port (on the LAN). If the field displays “0”, the UAG ignores the
Internal Port value and forwards requests on all external port numbers (that are
otherwise unmapped) to the Internal Client.
forward incoming connection requests.
UAG2100 User’s Guide
80
Page 81
Chapter 7 Monitor
Table 28 Monitor > System Status > UPnP Port Status (continued)
LABEL DESCRIPTION
Internal Client This field displays the DNS host name or IP address of a client on the LAN. Multiple NAT
clients can use a single port simultaneously if the internal client field is set to
255.255.255.255 for UDP mappings.
Internal Client
Type
Description This field displays a text explanation of the NAT mapping rule.
Delete All Click this to remove all mapping rules from the NAT table.
Refresh Click this button to update the information in the screen.
This field displays the type of the client application on the LAN.
7.10 The USB Storage Screen
This screen displays information about a connected USB storage device. Click Monitor > System
Status > USB Storage to display this screen.
Figure 48 Monitor > System Status > USB Storage
The following table describes the labels in this screen.
Table 29 Monitor > System Status > USB Storage
LABEL DESCRIPTION
Device description This is a basic description of the type of USB device.
Usage This field displays how much of the USB storage device’s capacity is currently being
used out of its total capacity and what percentage that makes.
Filesystem This field displays what file system the USB storage device is formatted with. This field
displays Unknown if the file system of the USB storage device is not supported by the
UAG, such as NTFS.
Speed This field displays the connection speed the USB storage device supports.
UAG2100 User’s Guide
81
Page 82
Chapter 7 Monitor
Table 29 Monitor > System Status > USB Storage (continued)
LABEL DESCRIPTION
Status Ready - you can have the UAG use the USB storage device.
Click Remove Now to stop the UAG from using the USB storage device so you can
remove it.
Unused - the connected USB storage device was manually unmounted by using the
Remove Now button or for some reason the UAG cannot mount it.
Click Use It to have the UAG mount a connected USB storage device. This button is
grayed out if the file system is not supported (unknown) by the UAG.
none - no USB storage device is connected.
Detail This field displays any other information the UAG retrieves from the USB storage
device.
Deactivated - the use of a USB storage device is disabled (turned off) on the UAG.
OutofSpace - the available disk space is less than the disk space full threshold (see
Section 40.2 on page 355 for how to configure this threshold).
Mounting - the UAG is mounting the USB storage device.
Removing - the UAG is unmounting the USB storage device.
none - the USB device is operating normally or not connected.
7.11 The Dynamic Guest Screen
Dynamic guest accounts can be automatically generated for guest users by using a connected
statement printer or the web configurator with the guest-manager account (see Section 26.3.1 on
page 250 for more information). A dynamic guest account has a dynamically-created user name
and password. Guest users can log in with the dynamic guest accounts when connecting to an SSID
for a specified time unit. Use this screen to look at a list of dynamic guest user accounts on the
UAG’s local database. To access this screen, click Monitor > System Status > Dynamic Guest.
Figure 49 Monitor > System Status > Dynamic Guest
UAG2100 User’s Guide
82
Page 83
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 30 Monitor > System Status > Dynamic Guest
LABEL DESCRIPTION
Remove Select an entry and click this button to remove it from the list.
Note: If you delete a valid user account which is in use, the UAG ends the user session.
Refresh Click this button to update the information in the screen.
# This is the index number of the dynamic guest account in the list.
Status This field displays whether an account expires or not.
Username This field displays the user name of the account.
Create Time This field displays when the account was created.
Remaining Time This field displays the amount of Internet access time remaining for each account.
Time Period This field displays the total account of time the account can use to access the Internet
through the UAG.
Expiration Time This field displays the date and time the account becomes invalid.
Note: Once the time allocated to a dynamic account is used up or a dynamic account
remains un-used after the expiration time, the account is deleted from the account list.
Charge This field displays the total cost of the account.
Payment Info This field displays the method of payment for each account.
Phone Num This field displays the mobile phone number for the account.
User Role This field displays the role of the account.
Refresh Click this button to update the information in the screen.
The following table describes the icons in this screen.
Table 31 Monitor > System Status > Dynamic Guest Icons
LABEL DESCRIPTION
This guest account is un-used.
This guest account is in use and online.
This guest account has been used but is offline now.
This guest account expired.
This guest account has been deleted.
UAG2100 User’s Guide
83
Page 84
7.12 The AP List Screen
Use this screen to view which APs are currently connected to the UAG. To access this screen, click
Monitor > Wireless > AP Information > AP List.
Figure 50 Monitor > Wireless > AP Information > AP List
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 32 Monitor > Wireless > AP Information > AP List
LABEL DESCRIPTION
Add to Mgnt AP
List
More
Information
# This is the AP’s index number in this list.
Status This visually displays the AP’s connection status with icons. For details on the different
Registration This indicates whether the AP is registered with the managed AP list.
IP Address This displays the AP’s IP address.
MAC Address This displays the AP’s MAC address.
Model This displays the AP’s model number.
Mgnt. VLAN
ID(AC/AP)
Description This displays the AP’s associated description. The default description is “AP-” + the AP’s
Station This displays the number of stations (aka wireless clients) associated with the AP.
Recent On-line
Time
Last Off-line
Time
Click this to add the selected AP to the managed AP list.
Click this to view a daily station count about the selected AP. The count records station
activity on the AP over a consecutive 24 hour period.
Status states, see the next table.
This displays the Access Controller (the UAG) management VLAN ID setting for the AP and
the runtime management VLAN ID setting on the AP.
VLAN Conflict displays if the AP’s management VLAN ID does not match the UAG’s
management VLAN ID setting for the AP. This field displays n/a if the UAG cannot get
VLAN information from the AP.
MAC Address.
This displays the most recent time the AP came on-line. N/A displays if the AP has not
come on-line since the UAG last started up.
This displays the most recent time the AP went off-line. N/A displays if the AP has either
not come on-line or gone off-line since the UAG last started up.
UAG2100 User’s Guide
84
Page 85
The following table describes the icons in this screen.
Table 33 Monitor > Wireless > AP Information > AP List Icons
LABEL DESCRIPTION
This AP is not on the management list.
This AP is on the management list and online.
This AP is in the process of having its firmware updated.
This AP is on the management list but offline.
This indicates one of the following cases:
• This AP has a runtime management VLAN ID setting that conflicts with the VLAN ID setting on
the Access Controller (the UAG).
• A setting the UAG assigns to this AP does not match the AP’s capability.
7.12.1 Station Count of AP
Use this screen to look at station statistics for the connected AP. To access this screen, select an
entry and click the More Information button in the AP List screen.
Chapter 7 Monitor
Figure 51 Monitor > Wireless > AP Information > AP List > Station Count of AP
UAG2100 User’s Guide
85
Page 86
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 34 Monitor > Wireless > AP Information > AP List > Station Count of AP
LABEL DESCRIPTION
Configuration
Status
Non Support If any of the AP’s configuration conflicts with the UAG’s settings for the AP, this field
Station Count
Last Update This field displays the date and time the information in the window was last updated.
This displays whether or not any of the AP’s configuration is in conflict with the UAG’s
settings for the AP.
displays which configuration conflicts. It displays n/a if none of the AP’s configuration
conflicts with the UAG’s settings for the AP.
The y-axis represents the number of connected stations.
The x-axis shows the time over which a station was connected.
7.13 The Radio List Screen
Use this screen to view statistics about the wireless radio transmitters in each of the APs connected
to the UAG. To access this screen, click Monitor > Wireless > AP Information > Radio List.
Figure 52 Monitor > Wireless > AP Information > Radio List
The following table describes the labels in this screen.
Table 35 Monitor > Wireless > AP Information > Radio List
LABEL DESCRIPTION
More
Information
# This is the radio’s index number in this list.
AP Description This displays the description of the AP to which the radio belongs.
Model This displays the model of the AP to which the radio belongs.
MAC Address This displays the MAC address of the radio.
Radio This indicates the radio number on the AP to which it belongs.
OP Mode This indicates the radio’s operating mode, such as AP (access point).
Click this to view additional information about the selected radio’s SSID(s), wireless traffic
and wireless clients. Information spans a 24 hour period.
UAG2100 User’s Guide
86
Page 87
Chapter 7 Monitor
Table 35 Monitor > Wireless > AP Information > Radio List (continued)
LABEL DESCRIPTION
Profile This indicates the profile name to which the radio belongs.
Frequency This indicates the wireless frequency currently being used by the radio.
This shows - when the radio is in monitor mode.
Channel ID This indicates the radio’s channel ID.
Station This displays the number of stations (aka wireless clients) associated with the radio.
Rx PKT This displays the total number of packets received by the radio.
Tx PKT This displays the total number of packets transmitted by the radio.
Rx FCS Error
Count
Tx Retry Count This indicates the number of times the radio has attempted to re-transmit packets.
This indicates the number of received packet errors accrued by the radio.
UAG2100 User’s Guide
87
Page 88
Chapter 7 Monitor
7.13.1 AP Mode Radio Information
This screen allows you to view detailed information about a selected radio’s SSID(s), wireless traffic
and wireless clients for the preceding 24 hours. To access this window, select an entry and click the
More Information button in the Radio List screen.
Figure 53 Monitor > Wireless > AP Information > Radio List > AP Mode Radio Information
UAG2100 User’s Guide
88
Page 89
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 36 Monitor > Wireless > AP Info > Radio List > AP Mode Radio Information
LABEL DESCRIPTION
MBSSID Detail This list shows information about the SSID(s) that is associated with the radio over the
# This is the items sequential number in the list. It has no bearing on the actual data in this
SSID Name This displays an SSID associated with this radio. There can be up to eight maximum.
BSSID This displays the MAC address associated with the SSID.
Security
Mode
VLAN This displays the VLAN ID associated with the SSID.
Traffic Statistics This graph displays the overall traffic information about the radio over the preceding 24
y-axis This axis represents the amount of data moved across this radio in megabytes per second.
x-axis This axis represents the amount of time over which the data moved across this radio.
Station Count This graph displays information about all the wireless clients that have connected to the
y-axis The y-axis represents the number of connected wireless clients.
x-axis The x-axis shows the time over which a wireless client was connected.
Last Update This field displays the date and time the information in the window was last updated.
OK Click this to close this window.
Cancel Click this to close this window.
preceding 24 hours.
list.
This displays the security mode in which the SSID is operating.
hours.
radio over the preceding 24 hours.
7.14 The Station List Screen
Use this screen to view statistics pertaining to the associated stations (or “wireless clients”). Click
Monitor > Wireless > Station Info to access this screen.
Figure 54 Monitor > Wireless > Station List
UAG2100 User’s Guide
89
Page 90
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 37 Monitor > Wireless > Station List
LABEL DESCRIPTION
SSID Name This field displays the SSID name with which at least one station is associated.
Click + or - to display or hide details about wireless stations that connected to the SSID.
# This is the station’s index number in this list.
MAC Address This is the station’s MAC address.
Associated AP This indicates the AP through which the station is connected to the network.
SSID Name This indicates the name of the wireless network to which the station is connected. A single
AP can have multiple SSIDs or networks.
Security Mode This indicates which secure encryption methods is being used by the station to connect to
Signal Strength This indicates the strength of the signal. The signal strength mainly depends on the
IP Address This is the station’s IP address. An 169.x.x.x IP address is a private IP address that means
Tx Rate This indicates the current data transmission rate of the station.
Rx Rate This indicates the current data receiving rate of the station.
Association Time This displays the time a wireless station first associated with the AP.
Refresh Click this to refresh the items displayed on this page.
the network.
antenna output power and the distance between the station and the AP.
the station didn't get the IP address from a DHCP server.
7.15 The Printer Status Screen
This screen displays information about the connected statement printer, such as SP350E. Click
Monitor > Printer Status to display this screen.
Figure 55 Monitor > Printer Status
The following table describes the labels in this screen.
Table 38 Monitor > Printer Status
LABEL DESCRIPTION
Refresh Click this button to update the information in the screen.
# This is the index number of the printer in the list.
IPv4 Address This field displays the IP address of the printer that you configured in the Configuration >
Printer Manager screen.
Update Time This field displays the date and time the UAG last synchronized with the printer.
UAG2100 User’s Guide
90
Page 91
Chapter 7 Monitor
Table 38 Monitor > Printer Status (continued)
LABEL DESCRIPTION
Status This field displays whether the UAG can connect to the printer and update the printer
information.
Description This field displays the descriptive name of the printer that you configured in the
Configuration > Printer Manager screen.
Firmware
Version
This field displays the model number and firmware version of the printer.
7.16 The VPN 1-1 Mapping Status Screen
This screen displays the status of the active users to which the UAG applied a VPN 1-1 mapping
rule.
Click Monitor > VPN 1-1 Mapping to open the following screen.
Figure 56 Monitor > VPN 1-1 Mapping
The following table describes the labels in this screen.
Table 39 Monitor > VPN 1-1 Mapping
LABEL DESCRIPTION
# This field is a sequential value and is not associated with any entry.
User ID This field displays the user name of each user who is currently logged into the UAG and
matches a pre-configured VPN 1-1 mapping rule.
IP Address This field displays the IP address of the computer used to log in to the UAG.
Mapping IP/
Interface
Rule This field displays the index number of the matched VPN 1-1 mapping rule that you
Pool This field displays the name of the pool profile that you configured for the VPN 1-1
Force Logout Select a user ID and click this icon to end a user’s session.
Refresh Click this button to update the information in the screen.
This field displays the public IP address that the UAG assigns to the user according to the
matched VPN 1-1 mapping rule. It also displays the interface through which the outgoing
traffic is forwarded.
configured in the Configuration > VPN 1-1 Mapping screen.
mapping rule.
UAG2100 User’s Guide
91
Page 92
Chapter 7 Monitor
7.16.1 VPN 1-1 Mapping Statistics
This screen shows statistics for each of the VPN 1-1 mapping rules. Click Monitor > VPN 1-1
Mapping > Statistics to display this screen.
Figure 57 Monitor > VPN 1-1 Mapping > Statistics
The following table describes the labels in this screen.
Table 40 Monitor > VPN 1-1 Mapping > Statistics
LABEL DESCRIPTION
# This field displays the rule’s index number in the list.
Status The activate (light bulb) icon is lit when the entry is active and dimmed when the entry is
User/Group This field displays the name of the user or user group object to which the rule is applied.
Pool Profile This field displays the name of the IP address pool profile to which the rule is applied.
Assigned/Failed/
Peak Usage
inactive.
This field displays how many times the UAG applied the rule to a user successfully or
failed to apply the rule to a user. This also shows the maximum number of times the UAG
has applied the rule to a user successfully.
7.17 The Log Screen
Log messages are stored in two separate logs, one for regular log messages and one for debugging
messages. In the regular log, you can look at all the log messages by selecting All Logs, or you can
select a specific category of log messages (for example, firewall or user). You can also look at the
debugging log by selecting Debug Log. All debugging messages have the same priority.
To access this screen, click Monitor > Log. The log is displayed in the following screen.
Note: When a log reaches the maximum number of log messages, new log messages
automatically overwrite existing log messages, starting with the oldest existing log
message first.
• The maximum possible number of log messages in the UAG varies by model.
Events that generate an alert (as well as a log message) display in red. Regular logs display in
black. Click a column’s heading cell to sort the table entries by that column’s criteria. Click the
heading cell again to reverse the sort order.
UAG2100 User’s Guide
92
Page 93
Figure 58 Monitor > Log
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 41 Monitor > Log
LABEL DESCRIPTION
Show Filter / Hide
Filter
Display Select the category of log message(s) you want to view. You can also view All Logs at
Priority This displays when you show the filter. Select the priority of log messages to display. The
Source Address This displays when you show the filter. Type the source IP address of the incoming packet
Destination
Address
Source Interface This displays when you show the filter. Select the source interface of the packet that
Destination
Interface
Service This displays when you show the filter. Select the service whose log messages you would
Click this button to show or hide the filter settings.
If the filter settings are hidden, the Display, Email Log Now, Refresh, and Clear Log
fields are available.
If the filter settings are shown, the Display, Priority, Source Address, Destination
Address, Source Interface, Destination Interface, Service, Keyword, Protocol
and Search fields are available.
one time, or you can view the Debug Log.
log displays the log messages with this priority or higher. Choices are: any, emerg,
alert, crit, error, warn, notice, and info, from highest priority to lowest priority. This
field is read-only if the Category is Debug Log.
that generated the log message. Do not include the port in this filter.
This displays when you show the filter. Type the IP address of the destination of the
incoming packet when the log message was generated. Do not include the port in this
filter.
generated the log message.
This displays when you show the filter. Select the destination interface of the packet that
generated the log message.
like to see. The Web Configurator uses the protocol and destination port number(s) of the
service to select which log messages you see.
UAG2100 User’s Guide
93
Page 94
Chapter 7 Monitor
Table 41 Monitor > Log (continued)
LABEL DESCRIPTION
Keyword This displays when you show the filter. Type a keyword to look for in the Message,
Source, Destination and Note fields. If a match is found in any field, the log message
is displayed. You can use up to 63 alphanumeric characters and the underscore, as well
as punctuation marks ()’ ,:;?! +-*/= #$% @ ; the period, double quotes, and brackets
are not allowed.
Protocol This displays when you show the filter. Select a service protocol whose log messages you
would like to see.
Search This displays when you show the filter. Click this button to update the log using the
Email Log Now Click this button to send log message(s) to the Active e-mail address(es) specified in the
Refresh Click Refresh to update this screen.
Clear Log Click this button to clear the whole log, regardless of what is currently displayed on the
# This field is a sequential value, and it is not associated with a specific log message.
Time This field displays the time the log message was recorded.
Priority This field displays the priority of the log message. It has the same range of values as the
Category This field displays the log that generated the log message. It is the same value used in
Message This field displays the reason the log message was generated. The text “[count=x]”,
Source This field displays the source IP address and the port number in the event that generated
Destination This field displays the destination IP address and the port number of the event that
Note This field displays any additional information about the log message.
current filter settings.
Send Log To field on the Log Settings page (see Section 41.3.2 on page 399).
screen.
Priority field above.
the Display and (other) Category fields.
where x is a number, appears at the end of the Message field if log consolidation is
turned on (see Log Consolidation in Table 198 on page 401). and multiple entries were
aggregated to generate into this one.
the log message.
generated the log message.
The Web Configurator saves the filter settings if you leave the View Log screen and return to it
later.
UAG2100 User’s Guide
94
Page 95
7.17.1 View AP Log
Use this screen to view the UAG’s current wireless AP log messages. Click Monitor > Log > View
AP Log to access this screen.
Figure 59 Monitor > Log > View AP Log
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 42 Monitor > Log > View AP Log
LABEL DESCRIPTION
Show/Hide Filter Click this to show or hide the AP log filter.
Select an AP Select an AP from the list and click Query to view its log messages.
UAG2100 User’s Guide
95
Page 96
Chapter 7 Monitor
Table 42 Monitor > Log > View AP Log (continued)
LABEL DESCRIPTION
Log Query
Status
AP Information This displays the MAC address for the selected AP.
Log File Status This indicates the status of the AP’s log messages.
Last Log Query
Time
Display Select the log file from the specified AP that you want displayed.
This indicates the current log query status.
init - Indicates the query has not been initialized.
querying - Indicates the query is in process.
fail - Indicates the query failed.
success - Indicates the query succeeded.
This indicates the last time the AP was queried for its log messages.
Note: This criterion only appears when you Show Filter.
Priority Select a priority level to use for filtering displayed log messages.
Note: This criterion only appears when you Show Filter.
Source Address Enter a source IP address to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Destination
Address
Enter a destination IP address to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Source Interface Enter a source interface to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Destination
Interface
Enter a destination interface to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Service Select a service type to display only the log messages related to it.
Note: This criterion only appears when you Show Filter.
Keyword Enter a keyword to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Protocol Select a protocol to display only the log messages that include it.
Note: This criterion only appears when you Show Filter.
Search Click this to start the log query based on the selected criteria. If no criteria have been
Email Log Now Click this open a new e-mail in your default e-mail program with the selected log attached.
Refresh Click this to refresh the log table.
Clear Log Click this to clear the log on the specified AP.
# This field is a sequential value, and it is not associated with a specific log message.
Time This indicates the time that the log messages was created or recorded on the AP.
Priority This indicates the selected log message’s priority.
Category This indicates the selected log message’s category.
Message This displays content of the selected log message.
selected, then this displays all log messages for the specified AP regardless.
UAG2100 User’s Guide
96
Page 97
Table 42 Monitor > Log > View AP Log (continued)
LABEL DESCRIPTION
Source This displays the source IP address of the selected log message.
Destination This displays the source IP address of the selected log message.
Note This displays any notes associated with the selected log message.
7.17.2 Dynamic Users Log
Use this screen to view the UAG’s dynamic guest account log messages. Click Monitor > Log >
Dynamic Users Log to access this screen.
Figure 60 Monitor > Log > Dynamic Users Log
Chapter 7 Monitor
The following table describes the labels in this screen.
Table 43 Monitor > Log > Dynamic Users Log
LABEL DESCRIPTION
Begin/End Date Select the first and last dates to specify a time period. The UAG displays log messages only
for the accounts created during the specified time period after you click Search.
Begin/End Time Select the begin time of the first date and the end time of the last date to specify a time
period. The UAG displays log messages only for the accounts created during the specified
time period after you click Search.
Search Click this button to update the information on the screen using the filter criteria in the date
and time fields.
Refresh Click this button to update the information in the screen.
Clear Log Click this button to delete the log messages for invalid accounts.
# This is the index number of the dynamic guest account in the list.
Status This field displays whether an account expires or not.
UAG2100 User’s Guide
97
Page 98
Chapter 7 Monitor
Table 43 Monitor > Log > Dynamic Users Log (continued)
LABEL DESCRIPTION
Username This field displays the user name of the account.
Create Time This field displays when the account was created.
Remaining Time This field displays the amount of Internet access time remaining for each account.
Time Period This field displays the total account of time the account can use to access the Internet
through the UAG.
Expiration Time This field displays the date and time the account becomes invalid.
Note: Once the time allocated to a dynamic account is used up or a dynamic account
remains un-used after the expiration time, the account is deleted from the account list.
Charge This field displays the total cost of the account.
Payment Info This field displays the method of payment for each account.
Phone Num This field displays the telephone number for the user account.
UAG2100 User’s Guide
98
Page 99
8.1 Overview
Use the Configuration > Licensing > Registration screens to register your UAG and manage its
service subscriptions.
8.1.1 What You Can Do in this Chapter
•Use the Registration screen (see Section 8.2 on page 100) to register your UAG with
myZyXEL.com.
•Use the Service screen (see Section 8.3 on page 100) to display the status of your service
registrations and upgrade licenses.
8.1.2 What you Need to Know
CHAPTER 8
Registration
This section introduces the topics covered in this chapter.
myZyXEL.com
myZyXEL.com is ZyXEL’s online services center where you can register your UAG and manage
subscription services available for the UAG. To use a subscription service, you have to register the
UAG and activate the corresponding service at myZyXEL.com (through the UAG).
Note: You need to create a myZyXEL.com account before you can register your device
and activate the services at myZyXEL.com.
Go to https://portal.myZyXEL.com with the UAG’s serial number and LAN MAC address to register
it. Refer to the web site’s on-line help for details.
Note: To activate a service on a UAG, you need to access myZyXEL.com via that UAG.
Subscription Services Available on the UAG
At the time of writing, the UAG can use the upgrade service to extend the maximum number of the
supported managed APs and the LAN/WLAN users that can connect to the UAG at one time. The
UAG can also subscribe to the SMS ticketing service in order to send SMS text messages.
Maximum Number of Managed APs
The UAG is initially configured to support one local AP only. You can increase this by subscribing to
additional licenses. As of this writing, each license upgrade allows an additional 8 remote managed
APs while the maximum number of remote managed APs a single UAG can support is 8.
UAG2100 User’s Guide
99
Page 100
8.2 Registration Screen
Click the link in this screen to register your UAG with myZyXEL.com. The UAG should already have
Internet access before you can register it. Click Configuration > Licensing > Registration in the
navigation panel to open the screen as shown next.
Figure 61 Configuration > Licensing > Registration
Chapter 8 Registration
8.3 Service Screen
Use this screen to display the status of your service registrations. To activate or extend a standard
service subscription, purchase an iCard and enter the iCard’s PIN number (license key) at
myZyXEL.com. Click Configuration > Licensing > Registration > Service to open the screen as
shown next.
Figure 62 Configuration > Licensing > Registration > Service
The following table describes the labels in this screen.
Table 44 Configuration > Licensing > Registration > Service
LABEL DESCRIPTION
License Status
# This is the entry’s position in the list.
UAG2100 User’s Guide
100
Loading...