ZyXEL UAG2100 User Manual
Quick Start Guide
UAG2100
Unified Access Gateway
Version 4.00
Edition 1, 08/2014
User’s Guide
Default Login Details
LAN IP Address http://172.16.0.1 (LAN1)
http://172.17.0.1 (LAN2)
User Name admin
Password 1234
www.zyxel.com
Copyright © 2014 ZyXEL Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator wizards.
(See the wizard real time help for information on configuring each screen.) It also contains a
package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
UAG.
Note: It is recommended you use the Web Configurator to configure the UAG.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
information.
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Contents Overview
Contents Overview
Introduction .............................................................................................................................................18
Hardware Installation and Connection ....................................................................................................32
Printer Deployment .................................................................................................................................36
Installation Setup Wizard ........................................................................................................................44
Quick Setup Wizards ...............................................................................................................................52
Dashboard ...............................................................................................................................................58
Monitor ....................................................................................................................................................68
Registration .............................................................................................................................................99
Wireless ................................................................................................................................................102
Interfaces ..............................................................................................................................................106
Trunks ...................................................................................................................................................146
Policy and Static Routes .......................................................................................................................154
Zones ....................................................................................................................................................164
DDNS ....................................................................................................................................................168
NAT .......................................................................................................................................................173
VPN 1-1 Mapping ..................................................................................................................................180
HTTP Redirect ......................................................................................................................................185
SMTP Redirect ......................................................................................................................................189
ALG .......................................................................................................................................................193
UPnP .....................................................................................................................................................195
IP/MAC Binding .....................................................................................................................................202
Layer 2 Isolation ....................................................................................................................................207
IPnP ...................................................................................................................................................... 211
Web Authentication ...............................................................................................................................213
Firewall ..................................................................................................................................................232
Billing .....................................................................................................................................................246
Printer Manager ....................................................................................................................................262
Free Time ..............................................................................................................................................269
SMS ......................................................................................................................................................273
Bandwidth Management .......................................................................................................................275
User/Group ............................................................................................................................................285
AP Profile ..............................................................................................................................................299
Addresses .............................................................................................................................................314
Services ................................................................................................................................................319
Schedules .............................................................................................................................................324
AAA Server ...........................................................................................................................................328
Authentication Method ..........................................................................................................................332
Certificates ............................................................................................................................................335
ISP Accounts .........................................................................................................................................351
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Contents Overview
System ..................................................................................................................................................354
Log and Report .....................................................................................................................................395
File Manager .........................................................................................................................................410
Diagnostics ............................................................................................................................................421
Packet Flow Explore .............................................................................................................................429
Reboot ...................................................................................................................................................437
Shutdown ..............................................................................................................................................438
Troubleshooting ....................................................................................................................................439
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Table of Contents
Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Chapter 1
Introduction.........................................................................................................................................18
1.1 Overview ...........................................................................................................................................18
1.2 Default Zones, Interfaces, and Ports .................................................................................................18
1.3 Management Overview .....................................................................................................................19
1.4 Web Configurator ..............................................................................................................................20
1.4.1 Web Configurator Access ........................................................................................................20
1.4.2 Web Configurator Screens Overview ......................................................................................21
1.4.3 Navigation Panel .....................................................................................................................24
1.4.4 Tables and Lists .......................................................................................................................28
1.5 Stopping the UAG .............................................................................................................................31
Chapter 2
Hardware Installation and Connection.............................................................................................32
2.1 Wall Mounting ...................................................................................................................................32
2.2 Front Panel ........................................................................................................................................33
2.2.1 Front Panel LEDs ....................................................................................................................34
2.3 Rear Panel ........................................................................................................................................34
Chapter 3
Printer Deployment.............................................................................................................................36
3.1 Overview ...........................................................................................................................................36
3.2 Attach the Printer to the UAG ............................................................................................................36
3.3 Set up an Internet Connection on the UAG .......................................................................................36
3.4 Allow the UAG to Monitor and Manage the Printer ...........................................................................37
3.5 Turn on Web Authentication on the UAG ..........................................................................................39
3.6 Generate a Free Guest Account .......................................................................................................41
Chapter 4
Installation Setup Wizard...................................................................................................................44
4.1 Installation Setup Wizard Screens ...................................................................................................44
4.1.1 Internet Access Setup - WAN Interface ..................................................................................44
4.1.2 Internet Access: Ethernet .......................................................................................................45
4.1.3 Internet Access: PPPoE ..........................................................................................................46
4.1.4 Internet Access: PPTP ...........................................................................................................48
4.1.5 Internet Access - Finish ..........................................................................................................49
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4.2 Device Registration .........................................................................................................................50
Chapter 5
Quick Setup Wizards..........................................................................................................................52
5.1 Quick Setup Overview .......................................................................................................................52
5.2 WAN Interface Quick Setup ..............................................................................................................52
5.2.1 Choose an Ethernet Interface ..................................................................................................53
5.2.2 Select WAN Type .....................................................................................................................53
5.2.3 Configure WAN IP Settings .....................................................................................................54
5.2.4 ISP and WAN Connection Settings .........................................................................................54
5.2.5 Quick Setup Interface Wizard: Summary ................................................................................56
Chapter 6
Dashboard...........................................................................................................................................58
6.1 Overview ...........................................................................................................................................58
6.1.1 What You Can Do in this Chapter ............................................................................................58
6.2 The Dashboard Screen .....................................................................................................................58
6.2.1 The CPU Usage Screen ..........................................................................................................63
6.2.2 The Memory Usage Screen .....................................................................................................64
6.2.3 The Active Sessions Screen ....................................................................................................64
6.2.4 The DHCP Table Screen .........................................................................................................65
6.2.5 The Number of Login Users Screen ........................................................................................66
Chapter 7
Monitor.................................................................................................................................................68
7.1 Overview ...........................................................................................................................................68
7.1.1 What You Can Do in this Chapter ............................................................................................68
7.2 The Port Statistics Screen ...............................................................................................................69
7.2.1 The Port Statistics Graph Screen ...........................................................................................70
7.3 The Interface Status Screen .............................................................................................................71
7.4 The Traffic Statistics Screen ..............................................................................................................73
7.5 The Session Monitor Screen ............................................................................................................75
7.6 The DDNS Status Screen .................................................................................................................77
7.7 The IP/MAC Binding Monitor Screen ................................................................................................78
7.8 The Login Users Screen ..................................................................................................................79
7.9 The UPnP Port Status Screen ..........................................................................................................80
7.10 The USB Storage Screen ................................................................................................................81
7.11 The Dynamic Guest Screen ...........................................................................................................82
7.12 The AP List Screen ........................................................................................................................84
7.12.1 Station Count of AP .............................................................................................................85
7.13 The Radio List Screen ....................................................................................................................86
7.13.1 AP Mode Radio Information ..................................................................................................88
7.14 The Station List Screen ..................................................................................................................89
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7.15 The Printer Status Screen ..............................................................................................................90
7.16 The VPN 1-1 Mapping Status Screen .............................................................................................91
7.16.1 VPN 1-1 Mapping Statistics ...................................................................................................92
7.17 The Log Screen ...............................................................................................................................92
7.17.1 View AP Log .........................................................................................................................95
7.17.2 Dynamic Users Log ...............................................................................................................97
Chapter 8
Registration.........................................................................................................................................99
8.1 Overview ...........................................................................................................................................99
8.1.1 What You Can Do in this Chapter ............................................................................................99
8.1.2 What you Need to Know ..........................................................................................................99
8.2 Registration Screen .........................................................................................................................100
8.3 Service Screen ................................................................................................................................100
Chapter 9
Wireless.............................................................................................................................................102
9.1 Overview .........................................................................................................................................102
9.1.1 What You Can Do in this Chapter ..........................................................................................102
9.2 Controller Screen ...........................................................................................................................102
9.3 AP Management Screen ................................................................................................................103
9.3.1 Edit AP List ...........................................................................................................................104
Chapter 10
Interfaces...........................................................................................................................................106
10.1 Interface Overview ........................................................................................................................106
10.1.1 What You Can Do in this Chapter ........................................................................................106
10.1.2 What You Need to Know ......................................................................................................106
10.2 Port Role Screen ...........................................................................................................................108
10.3 Ethernet Summary Screen ............................................................................................................109
10.3.1 Ethernet Edit ....................................................................................................................... 111
10.3.2 Object References ............................................................................................................... 117
10.3.3 Add/Edit DHCP Extended Options ...................................................................................... 118
10.4 PPP Interfaces ..............................................................................................................................120
10.4.1 PPP Interface Summary ......................................................................................................120
10.4.2 PPP Interface Add or Edit ...................................................................................................122
10.5 VLAN Interfaces ...........................................................................................................................126
10.5.1 VLAN Interface Summary Screen .......................................................................................127
10.5.2 VLAN Interface Add/Edit .....................................................................................................128
10.6 Bridge Interfaces ..........................................................................................................................133
10.6.1 Bridge Interface Summary ...................................................................................................135
10.6.2 Bridge Interface Add/Edit ....................................................................................................136
10.7 Virtual Interfaces ...........................................................................................................................140
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10.7.1 Virtual Interfaces Add/Edit ...................................................................................................141
10.8 Interface Technical Reference .......................................................................................................142
Chapter 11
Trunks................................................................................................................................................146
11.1 Overview .......................................................................................................................................146
11.1.1 What You Can Do in this Chapter ........................................................................................146
11.1.2 What You Need to Know ......................................................................................................146
11.2 The Trunk Summary Screen .........................................................................................................149
11.2.1 Configuring a User-Defined Trunk .......................................................................................150
11.2.2 Configuring the System Default Trunk ................................................................................152
Chapter 12
Policy and Static Routes..................................................................................................................154
12.1 Policy and Static Routes Overview ...............................................................................................154
12.1.1 What You Can Do in this Chapter ........................................................................................154
12.1.2 What You Need to Know .....................................................................................................154
12.2 Policy Route Screen .....................................................................................................................156
12.2.1 Policy Route Edit Screen .....................................................................................................158
12.3 IP Static Route Screen ..................................................................................................................161
12.3.1 Static Route Add/Edit Screen ..............................................................................................162
12.4 Policy Routing Technical Reference ..............................................................................................163
Chapter 13
Zones.................................................................................................................................................164
13.1 Zones Overview ............................................................................................................................164
13.1.1 What You Can Do in this Chapter ........................................................................................164
13.1.2 What You Need to Know ......................................................................................................164
13.2 The Zone Screen ..........................................................................................................................165
13.2.1 Zone Edit .............................................................................................................................166
Chapter 14
DDNS..................................................................................................................................................168
14.1 DDNS Overview ............................................................................................................................168
14.1.1 What You Can Do in this Chapter ........................................................................................168
14.1.2 What You Need to Know ......................................................................................................168
14.2 The DDNS Screen ........................................................................................................................169
14.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................170
Chapter 15
NAT.....................................................................................................................................................173
15.1 NAT Overview ...............................................................................................................................173
15.1.1 What You Can Do in this Chapter ........................................................................................173
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Table of Contents
15.1.2 What You Need to Know ......................................................................................................173
15.2 The NAT Screen ............................................................................................................................174
15.2.1 The NAT Add/Edit Screen ....................................................................................................175
15.3 NAT Technical Reference ..............................................................................................................178
Chapter 16
VPN 1-1 Mapping ..............................................................................................................................180
16.1 VPN 1-1 Mapping Overview ..........................................................................................................180
16.1.1 What You Can Do in this Chapter ........................................................................................180
16.1.2 What You Need to Know ......................................................................................................180
16.2 The VPN 1-1 Mapping General Screen ........................................................................................181
16.2.1 The VPN 1-1 Mapping Edit Screen .....................................................................................182
16.3 The VPN 1-1 Mapping Profile Screen ...........................................................................................183
Chapter 17
HTTP Redirect...................................................................................................................................185
17.1 Overview .......................................................................................................................................185
17.1.1 What You Can Do in this Chapter ........................................................................................185
17.1.2 What You Need to Know ......................................................................................................185
17.2 The HTTP Redirect Screen ...........................................................................................................186
17.2.1 The HTTP Redirect Edit Screen ..........................................................................................187
Chapter 18
SMTP Redirect ..................................................................................................................................189
18.1 Overview .......................................................................................................................................189
18.1.1 What You Can Do in this Chapter ........................................................................................189
18.1.2 What You Need to Know ......................................................................................................189
18.2 The SMTP Redirect Screen ..........................................................................................................190
18.2.1 The SMTP Redirect Edit Screen .........................................................................................191
Chapter 19
ALG ....................................................................................................................................................193
19.1 ALG Overview ...............................................................................................................................193
19.1.1 What You Can Do in this Chapter ........................................................................................193
19.1.2 What You Need to Know ......................................................................................................193
19.1.3 Before You Begin .................................................................................................................194
19.2 The ALG Screen ...........................................................................................................................194
Chapter 20
UPnP ..................................................................................................................................................195
20.1 Overview .......................................................................................................................................195
20.2 What You Need to Know ...............................................................................................................195
20.2.1 NAT Traversal ......................................................................................................................195
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20.2.2 Cautions with UPnP .............................................................................................................196
20.3 UPnP Screen ................................................................................................................................196
20.4 Technical Reference ......................................................................................................................197
20.4.1 Using UPnP in Windows XP Example .................................................................................197
20.4.2 Web Configurator Easy Access ...........................................................................................199
Chapter 21
IP/MAC Binding.................................................................................................................................202
21.1 IP/MAC Binding Overview .............................................................................................................202
21.1.1 What You Can Do in this Chapter ........................................................................................202
21.1.2 What You Need to Know ......................................................................................................202
21.2 IP/MAC Binding Summary ............................................................................................................203
21.2.1 IP/MAC Binding Edit ............................................................................................................203
21.2.2 Static DHCP Edit .................................................................................................................205
21.3 IP/MAC Binding Exempt List .........................................................................................................205
Chapter 22
Layer 2 Isolation ...............................................................................................................................207
22.1 Overview .......................................................................................................................................207
22.1.1 What You Can Do in this Chapter ........................................................................................207
22.2 Layer-2 Isolation General Screen ................................................................................................208
22.3 White List ......................................................................................................................................208
22.3.1 Add/Edit White List Rule .....................................................................................................209
Chapter 23
IPnP....................................................................................................................................................211
23.1 Overview ....................................................................................................................................... 211
23.1.1 What You Can Do in this Chapter ........................................................................................ 211
23.2 IPnP Screen ..................................................................................................................................212
Chapter 24
Web Authentication..........................................................................................................................213
24.1 Overview .......................................................................................................................................213
24.1.1 What You Can Do in this Chapter ........................................................................................213
24.1.2 What You Need to Know ......................................................................................................214
24.2 Web Authentication Screen ...........................................................................................................214
24.2.1 Creating/Editing an Authentication Policy ............................................................................220
24.2.2 User-aware Access Control Example ..................................................................................221
24.3 Walled Garden Screen .................................................................................................................227
24.3.1 Adding/Editing a Walled Garden URL ................................................................................228
24.3.2 Walled Garden Login Example ............................................................................................228
24.4 Advertisement Screen ..................................................................................................................229
24.4.1 Adding/Editing an Advertisement URL ...............................................................................230
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Table of Contents
Chapter 25
Firewall .............................................................................................................................................. 232
25.1 Overview .......................................................................................................................................232
25.1.1 What You Can Do in this Chapter ........................................................................................232
25.1.2 What You Need to Know ......................................................................................................232
25.2 The Firewall Screen ......................................................................................................................234
25.2.1 Configuring the Firewall Screen ..........................................................................................235
25.2.2 The Firewall Add/Edit Screen ..............................................................................................237
25.3 The Session Control Screen .........................................................................................................239
25.3.1 The Session Limit Add/Edit Screen .....................................................................................240
25.4 Firewall Rule Configuration Example ............................................................................................241
25.5 Firewall Rule Example Applications ..............................................................................................243
Chapter 26
Billing.................................................................................................................................................246
26.1 Overview .......................................................................................................................................246
26.1.1 What You Can Do in this Chapter ........................................................................................246
26.1.2 What You Need to Know ......................................................................................................246
26.2 The General Screen ......................................................................................................................247
26.3 The Billing Profile Screen ..............................................................................................................248
26.3.1 The Account Generator Screen ...........................................................................................250
26.3.2 The Account Redeem Screen .............................................................................................253
26.3.3 The Billing Profile Add/Edit Screen ......................................................................................255
26.4 The Discount Screen .....................................................................................................................255
26.4.1 The Discount Add/Edit Screen ............................................................................................257
26.5 The Payment Service General Screen ..........................................................................................257
26.5.1 The Payment Service Custom Service Screen ...................................................................259
Chapter 27
Printer Manager ................................................................................................................................262
27.1 Overview .......................................................................................................................................262
27.1.1 What You Can Do in this Chapter ........................................................................................262
27.2 The General Screen ......................................................................................................................262
27.3 The Printout Configuration Screen ................................................................................................264
27.3.1 Reports Overview ................................................................................................................265
27.3.2 Key Combinations ...............................................................................................................265
27.3.3 Daily Account Summary ......................................................................................................266
27.3.4 Monthly Account Summary ..................................................................................................266
27.3.5 Account Report Notes .........................................................................................................267
27.3.6 System Status ......................................................................................................................267
Chapter 28
Free Time...................................................................................................................... .....................269
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28.1 Overview .......................................................................................................................................269
28.1.1 What You Can Do in this Chapter ........................................................................................269
28.2 The Free Time Screen ..................................................................................................................269
Chapter 29
SMS....................................................................................................................................................273
29.1 Overview .......................................................................................................................................273
29.1.1 What You Can Do in this Chapter ........................................................................................273
29.2 The SMS Screen ...........................................................................................................................273
Chapter 30
Bandwidth Management...................................................................................................................275
30.1 Overview .......................................................................................................................................275
30.1.1 What You Can Do in this Chapter ........................................................................................275
30.1.2 What You Need to Know .....................................................................................................275
30.2 The Bandwidth Management Screen ............................................................................................279
30.2.1 The Bandwidth Management Add/Edit Screen ....................................................................281
Chapter 31
User/Group........................................................................................................................................285
31.1 Overview .......................................................................................................................................285
31.1.1 What You Can Do in this Chapter ........................................................................................285
31.1.2 What You Need To Know .....................................................................................................285
31.2 User Summary Screen ..................................................................................................................287
31.2.1 User Add/Edit Screen ..........................................................................................................288
31.3 User Group Summary Screen .......................................................................................................291
31.3.1 Group Add/Edit Screen ........................................................................................................291
31.4 The User/Group Setting Screen ...................................................................................................292
31.4.1 Default User Settings Edit Screens .....................................................................................295
31.4.2 User Aware Login Example .................................................................................................296
31.5 User /Group Technical Reference .................................................................................................297
Chapter 32
AP Profile...........................................................................................................................................299
32.1 Overview .......................................................................................................................................299
32.1.1 What You Can Do in this Chapter ........................................................................................299
32.1.2 What You Need To Know .....................................................................................................299
32.2 Radio Screen ...............................................................................................................................300
32.2.1 Add/Edit Radio Profile .........................................................................................................302
32.3 SSID Screen ................................................................................................................................305
32.3.1 SSID List ..............................................................................................................................305
32.3.2 Add/Edit SSID Profile ..........................................................................................................307
32.3.3 Security List .........................................................................................................................308
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32.3.4 Add/Edit Security Profile ......................................................................................................310
32.3.5 MAC Filter List .....................................................................................................................312
32.3.6 Add/Edit MAC Filter Profile ..................................................................................................313
Chapter 33
Addresses .........................................................................................................................................314
33.1 Overview .......................................................................................................................................314
33.1.1 What You Can Do in this Chapter ........................................................................................314
33.1.2 What You Need To Know .....................................................................................................314
33.2 Address Summary Screen ............................................................................................................314
33.2.1 Address Add/Edit Screen ....................................................................................................315
33.3 Address Group Summary Screen .................................................................................................316
33.3.1 Address Group Add/Edit Screen .........................................................................................317
Chapter 34
Services.............................................................................................................................................319
34.1 Overview .......................................................................................................................................319
34.1.1 What You Can Do in this Chapter ........................................................................................319
34.1.2 What You Need to Know ......................................................................................................319
34.2 The Service Summary Screen ......................................................................................................320
34.2.1 The Service Add/Edit Screen ..............................................................................................321
34.3 The Service Group Summary Screen ..........................................................................................322
34.3.1 The Service Group Add/Edit Screen ...................................................................................322
Chapter 35
Schedules..........................................................................................................................................324
35.1 Overview .......................................................................................................................................324
35.1.1 What You Can Do in this Chapter ........................................................................................324
35.1.2 What You Need to Know ......................................................................................................324
35.2 The Schedule Summary Screen ...................................................................................................325
35.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................326
35.2.2 The Recurring Schedule Add/Edit Screen ...........................................................................327
Chapter 36
AAA Server........................................................................................................................................328
36.1 Overview .......................................................................................................................................328
36.1.1 RADIUS Server ...................................................................................................................328
36.1.2 What You Can Do in this Chapter ........................................................................................328
36.1.3 What You Need To Know .....................................................................................................328
36.2 RADIUS Server Summary .............................................................................................................329
36.2.1 Adding a RADIUS Server ...................................................................................................329
Chapter 37
Authentication Method.....................................................................................................................332
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37.1 Overview .......................................................................................................................................332
37.1.1 What You Can Do in this Chapter ........................................................................................332
37.1.2 Before You Begin .................................................................................................................332
37.2 Authentication Method Objects .....................................................................................................332
37.2.1 Creating an Authentication Method Object ..........................................................................333
Chapter 38
Certificates........................................................................................................................................335
38.1 Overview .......................................................................................................................................335
38.1.1 What You Can Do in this Chapter ........................................................................................335
38.1.2 What You Need to Know ......................................................................................................335
38.1.3 Verifying a Certificate ...........................................................................................................337
38.2 The My Certificates Screen ...........................................................................................................338
38.2.1 The My Certificates Add Screen ..........................................................................................339
38.2.2 The My Certificates Edit Screen ..........................................................................................341
38.2.3 The My Certificates Import Screen .....................................................................................344
38.3 The Trusted Certificates Screen ..................................................................................................345
38.3.1 The Trusted Certificates Edit Screen ..................................................................................346
38.3.2 The Trusted Certificates Import Screen ..............................................................................349
Chapter 39
ISP Accounts.....................................................................................................................................351
39.1 Overview .......................................................................................................................................351
39.1.1 What You Can Do in this Chapter ........................................................................................351
39.2 ISP Account Summary ..................................................................................................................351
39.2.1 ISP Account Edit .................................................................................................................352
Chapter 40
System...............................................................................................................................................354
40.1 Overview .......................................................................................................................................354
40.1.1 What You Can Do in this Chapter ........................................................................................354
40.2 Host Name ....................................................................................................................................355
40.3 USB Storage .................................................................................................................................355
40.4 Date and Time ...............................................................................................................................356
40.4.1 Pre-defined NTP Time Servers List .....................................................................................359
40.4.2 Time Server Synchronization ...............................................................................................359
40.5 Console Port Speed ......................................................................................................................360
40.6 DNS Overview ...............................................................................................................................361
40.6.1 DNS Server Address Assignment .......................................................................................361
40.6.2 Configuring the DNS Screen ...............................................................................................361
40.6.3 Address Record ..................................................................................................................363
40.6.4 PTR Record .........................................................................................................................363
40.6.5 Adding an Address/PTR Record .........................................................................................363
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40.6.6 Domain Zone Forwarder .....................................................................................................364
40.6.7 Adding a Domain Zone Forwarder ......................................................................................364
40.6.8 MX Record ..........................................................................................................................365
40.6.9 Adding a MX Record ...........................................................................................................365
40.6.10 Adding a DNS Service Control Rule ..................................................................................366
40.7 WWW Overview ............................................................................................................................367
40.7.1 Service Access Limitations ..................................................................................................367
40.7.2 System Timeout ...................................................................................................................367
40.7.3 HTTPS .................................................................................................................................367
40.7.4 Configuring WWW Service Control .....................................................................................368
40.7.5 Service Control Rules ..........................................................................................................371
40.7.6 Customizing the WWW Login Page ....................................................................................372
40.7.7 HTTPS Example ..................................................................................................................376
40.8 SSH ............................................................................................................................................383
40.8.1 How SSH Works ..................................................................................................................384
40.8.2 SSH Implementation on the UAG ........................................................................................385
40.8.3 Requirements for Using SSH ...............................................................................................385
40.8.4 Configuring SSH ..................................................................................................................385
40.8.5 Secure Telnet Using SSH Examples ...................................................................................386
40.9 Telnet ............................................................................................................................................388
40.9.1 Configuring Telnet ................................................................................................................388
40.10 FTP ............................................................................................................................................389
40.10.1 Configuring FTP ................................................................................................................389
40.11 SNMP .........................................................................................................................................390
40.11.1 Supported MIBs .................................................................................................................391
40.11.2 SNMP Traps ......................................................................................................................392
40.11.3 Configuring SNMP .............................................................................................................392
40.12 Language ...................................................................................................................................394
Chapter 41
Log and Report .................................................................................................................................395
41.1 Overview .......................................................................................................................................395
41.1.1 What You Can Do In this Chapter ........................................................................................395
41.2 Email Daily Report ........................................................................................................................395
41.3 Log Settings Screens ...................................................................................................................397
41.3.1 Log Settings Summary ........................................................................................................398
41.3.2 Edit System Log Settings ...................................................................................................399
41.3.3 Edit Log on USB Storage Setting .......................................................................................402
41.3.4 Edit Remote Server Log Settings .......................................................................................404
41.3.5 Log Category Settings Screen .............................................................................................406
Chapter 42
File Manager......................................................................................................................................410
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42.1 Overview .......................................................................................................................................410
42.1.1 What You Can Do in this Chapter ........................................................................................410
42.1.2 What you Need to Know ......................................................................................................410
42.2 The Configuration File Screen ......................................................................................................412
42.3 The Firmware Package Screen ....................................................................................................416
42.4 The Shell Script Screen ...............................................................................................................418
Chapter 43
Diagnostics .......................................................................................................................................421
43.1 Overview .......................................................................................................................................421
43.1.1 What You Can Do in this Chapter ........................................................................................421
43.2 The Diagnostics Screen ................................................................................................................421
43.2.1 The Diagnostics Files Screen ..............................................................................................422
43.3 The Packet Capture Screen ..........................................................................................................423
43.3.1 The Packet Capture Files Screen ........................................................................................425
43.4 Core Dump Screen .......................................................................................................................426
43.4.1 Core Dump Files Screen .....................................................................................................427
43.5 The System Log Screen ................................................................................................................427
Chapter 44
Packet Flow Explore.........................................................................................................................429
44.1 Overview .......................................................................................................................................429
44.1.1 What You Can Do in this Chapter ........................................................................................429
44.2 The Routing Status Screen ...........................................................................................................429
44.3 The SNAT Status Screen ..............................................................................................................433
Chapter 45
Reboot ...............................................................................................................................................437
45.1 Overview .......................................................................................................................................437
45.1.1 What You Need To Know .....................................................................................................437
45.2 The Reboot Screen .......................................................................................................................437
Chapter 46
Shutdown...........................................................................................................................................438
46.1 Overview .......................................................................................................................................438
46.1.1 What You Need To Know .....................................................................................................438
46.2 The Shutdown Screen ...................................................................................................................438
Chapter 47
Troubleshooting................................................................................................................................439
47.1 Resetting the UAG ........................................................................................................................445
47.2 Getting More Troubleshooting Help ..............................................................................................446
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Table of Contents
Appendix A Customer Support ........................................................................................................447
Appendix B Legal Information..........................................................................................................453
Index ..................................................................................................................................................459
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1.1 Overview
The UAG is a comprehensive service gateway. The UAG combines an IEEE 802.11n wireless access
point, router, 4-port switch and service gateway in one box. If you have a "statement printer", such
as SP350E, you can connect it directly to the UAG, allowing you to easily print subscriber
statements. The UAG is ideal for offices, coffee shops, libraries, hotels and airport terminals
catering to subscribers that seek Internet access. You should have an Internet account already set
up and have been given usernames, passwords etc. required for Internet access.
CHAPTER 1
Introduction
You can use web authentication to allow guests to access the network only after they authenticate
with the UAG through a specifically designated login web page. You can also forward the
authenticated client's e-mail messages to a specific SMTP server.
The UAG also provides bandwidth management, NAT, port forwarding, policy routing, DHCP server
and many other powerful features. The UAG’s security features include firewall and certificates.
The UAG lets you set up multiple networks for your company. The UAG also provides two separate
LAN networks. You can set ports to be part of the LAN1 or LAN2. Alternatively, you can deploy the
UAG as a transparent firewall in an existing network with minimal configuration.
1.2 Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces
may be generic rather than the specific name used in your model. For example, this guide may use
“the WAN interface” rather than “P1”.
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Chapter 1 Introduction
Physical Ports
Interfaces
Zones
LAN1
lan1
lan2
WAN
wan1
P1
P2
P3
P4
P5
LAN2
Figure 1 Zones, Interfaces, and Physical Ethernet Ports
1.3 Management Overview
You can manage the UAG in the following ways.
Web Configurator
The Web Configurator allows easy UAG setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Figure 2 Managing the UAG: Web Configurator
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Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the UAG. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
Table 1 Console Port Default Settings
SETTING VALUE
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
1.4 Web Configurator
In order to use the Web Configurator, you must:
Chapter 1 Introduction
• Use one of the following web browser versions or later: Internet Explorer 6.0, Firefox 8.0,
Chrome 14.0, Safari 4.0.
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2).
• Enable JavaScripts, Java permissions, and cookies.
The recommended screen resolution is 1024 x 768 pixels.
1.4.1 Web Configurator Access
1 Make sure your UAG hardware is properly connected. See the Quick Start Guide.
2 In your browser go to http://172.16.0.1 or http://172.17.0.1. The Login screen appears.
3 Type the user name (default: “admin”) and password (default: “1234”).
4 Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
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Chapter 1 Introduction
A
C
B
5 Follow the directions in the Update Admin Info screen. If you change the default password, the
Login screen appears after you click Apply. If you click Ignore, the Installation Setup Wizard
opens if the UAG is using its default configuration; otherwise the dashboard appears.
1.4.2 Web Configurator Screens Overview
The Web Configurator screen is divided into these parts (as illustrated on page 21):
• A - title bar
• B - navigation panel
• C - main window
1.4.2.1 Title Bar
Figure 3 Title Bar
The title bar icons in the upper right corner provide the following functions.
Table 2 Title Bar: Web Configurator Icons
LABEL DESCRIPTION
Logout Click this to log out of the Web Configurator.
Help Click this to open the help page for the current screen.
About Click this to display basic information about the UAG.
Site Map Click this to see an overview of links to the Web Configurator screens.
Object Reference Click this to check which configuration items reference an object.
Console Click this to open a Java-based console window from which you can run command line
CLI Click this to open a popup window that displays the CLI commands sent by the Web
interface (CLI) commands. You will be prompted to enter your user name and password.
See the Command Reference Guide for information about the commands.
Configurator to the UAG.
About
Click About to display basic information about the UAG.
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Chapter 1 Introduction
Figure 4 About
The following table describes labels that can appear in this screen.
Table 3 About
LABEL DESCRIPTION
Boot Module This shows the version number of the software that handles the booting process of the
Current Version This shows the firmware version of the UAG.
Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released.
OK Click this to close the screen.
UAG.
Site Map
Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen’s link to
go to that screen.
Figure 5 Site Map
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Chapter 1 Introduction
Object Reference
Click Object Reference to open the Object Reference screen. Select the type of object and the
individual object and click Refresh to show which configuration settings reference the object.
Figure 6 Object Reference
The fields vary with the type of object. The following table describes labels that can appear in this
screen.
Table 4 Object References
LABEL DESCRIPTION
Object Name This identifies the object for which the configuration settings that use it are displayed. Click
# This field is a sequential value, and it is not associated with any entry.
Service This is the type of setting that references the selected object. Click a service’s name to
Priority If it is applicable, this field lists the referencing configuration item’s position in its list,
Name This field identifies the configuration item that references the object.
Description If the referencing configuration item has a description configured, it displays here.
Refresh Click this to update the information in this screen.
Cancel Click Cancel to close the screen.
the object’s name to display the object’s configuration screen in the main window.
display the service’s configuration screen in the main window.
otherwise N/A displays.
CLI Messages
Click CLI to look at the CLI commands sent by the Web Configurator. Open the pop-up window and
then click some menus in the web configurator to dislay the corresponding commands.
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Figure 7 CLI Messages
Click Clear to remove the currently displayed information.
See the Command Reference Guide for information about the commands.
1.4.3 Navigation Panel
Use the navigation panel menu items to open status and configuration screens. Click the arrow in
the middle of the right edge of the navigation panel to hide the panel or drag to resize it. The
following sections introduce the UAG’s navigation panel menus and their screens.
Chapter 1 Introduction
Figure 8 Navigation Panel
Dashboard
The dashboard displays general device information, system status, system resource usage, licensed
service status, and interface status in widgets that you can re-arrange to suit your needs. See
Chapter 6 on page 58 for details on the dashboard.
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Chapter 1 Introduction
Monitor Menu
The monitor menu screens display status and statistics information.
Table 5 Monitor Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
System Status
Port Statistics Display packet statistics for each physical port.
Interface
Status
Traffic
Statistics
Session
Monitor
DDNS Status Display the status of the UAG’s DDNS domain names.
IP/MAC Binding List the devices that have received an IP address from UAG interfaces using
Login Users List the users currently logged into the UAG.
UPnP Port
Status
USB Storage Display details about a USB device connected to the UAG.
Dynamic Guest List the dynamic guest accounts in the UAG’s local database.
Wireless
AP Information AP List Display information about the connected APs.
Radio List Display information about the radios of the connected APs.
Station Info Station
Printer Status
Printer Status Display information about the connected statement printers.
VPN 1-1 Mapping
VPN 1-1
Mapping
Statistics Display statistics for each of the VPN 1-1 mapping rules.
Log List log entries.
View Log List log entries for the UAG.
View AP Log Allow you to query connected APs and view log entries for them.
Dynamic Users
Log
List
Display general interface information and packet statistics.
Collect and display traffic statistics.
Display the status of all current sessions.
IP/MAC binding.
List the NAT port mapping rules that UPnP creates on the UAG.
Display information about the connected stations.
Display the status of the active users to which the UAG applied a VPN 1-1
mapping rule.
Display the UAG’s dynamic guest account log messages.
Configuration Menu
Use the configuration menu screens to configure the UAG’s features.
Table 6 Configuration Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
Quick Setup Quickly configure WAN interfaces.
Licensing
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Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Registration Registration Register the device and activate trial services.
Service View the licensed service status and upgrade licensed services.
Wireless
Controller Configuration Configure how the UAG handles APs that newly connect to the
network.
AP
Management
Network
Interface Port Role Use this screen to set the UAG’s flexible ports as LAN1 or LAN2.
Routing Policy Route Create and manage routing policies.
Zone Configure zones used to define various policies.
DDNS Define and manage the UAG’s DDNS domain names.
NAT Set up and manage port forwarding rules.
VPN 1-1
Mapping
HTTP Redirect Set up and manage HTTP redirection rules.
SMTP Redirect Set up and manage SMTP redirection rules.
ALG Configure SIP, H.323, and FTP pass-through settings.
UPnP enable UPnP and NAT-PMP on your UAG.
IP/MAC
Binding
Layer 2
Isolation
IPnP Enable IPnP on the UAG and the internal interface(s).
Web
Authentication
Firewall Firewall Create and manage level-3 traffic rules.
Billing General Configure the general billing settings, such as the accounting
Mgnt. AP List Edit wireless AP information, remove APs, and reboot them.
Ethernet Manage Ethernet interfaces and virtual Ethernet interfaces.
PPP Create and manage PPPoE and PPTP interfaces.
VLAN Create and manage VLAN interfaces and virtual VLAN interfaces.
Bridge Create and manage bridges and virtual bridge interfaces.
Trunk Create and manage trunks (groups of interfaces) for load
balancing.
Static Route Create and manage IP static routing information.
General Enable and configure VPN 1-1 mapping to assign a public IP
address to each of users that match the rules.
Profile Configure a pool profile which defines the public IP address that the
UAG assigns to the matched users and the interface through which
the user’s traffic is forwarded.
Summary Configure IP to MAC address bindings for devices connected to
each supported interface.
Exempt List Configure ranges of IP addresses to which the UAG does not apply
IP/MAC binding.
General Enable layer-2 isolation on the UAG and the internal interface(s).
White List Enable and configure the white list.
Web Authentication Define rules to force user authentication for network access.
Walled Garden Create walled garden links that display in the login screen.
Adverstisement Enable and set advertisement links.
Session Limit Limit the number of concurrent client NAT/firewall sessions.
method.
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Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Billing Profile Configure the billing profiles for the web-based account generator
and each button on the connected statement printer.
Discount Configure discount price plans.
Payment Service Enable online payment service and configure the service pages.
Printer Manager General Configure the printer list and enable printer management.
Printout
Configuration
Free Time Free Time Allow users to get a free account for Internet surfing during the
SMS SMS Enable the SMS service to send dynamic guest account information
BWM BWM Enable and configure bandwidth management rules.
Object
User/Group User Create and manage users.
Group Create and manage groups of users.
Setting Manage default settings for all users, general settings for user
AP Profile Radio Create and manage wireless radio settings files that can be
SSID Create and manage wireless SSID, security, and MAC filtering
Address Address Create and manage host, range, and network (subnet) addresses.
Address Group Create and manage groups of addresses.
Service Service Create and manage TCP and UDP services.
Service Group Create and manage groups of services.
Schedule Schedule Create one-time and recurring schedules.
AAA Server RADIUS Configure the RADIUS settings.
Auth. Method Authentication
Method
Certificate My Certificates Create and manage the UAG’s certificates.
Trusted Certificates Import and manage certificates from trusted sources.
ISP Account ISP Account Create and manage ISP account information for PPPoE/PPTP
System
Host Name Configure the system and domain name for the UAG.
USB Storage Settings Configure the settings for the connected USB devices.
Date/Time Configure the current date, time, and time zone in the UAG.
Console Speed Set the console speed.
DNS Configure the DNS server and address records for the UAG.
WWW Service Control Configure HTTP, HTTPS, and general authentication.
Login Page Configure how the login and access user screens look.
SSH Configure SSH server and SSH service settings.
TELNET Configure telnet server settings for the UAG.
FTP Configure FTP server settings.
Customize the account printout.
specified time period.
in text messages.
sessions, and rules to force user authentication.
associated with different APs.
settings files that can be associated with different APs.
Create and manage ways of authenticating users.
interfaces.
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Chapter 1 Introduction
Table 6 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
SNMP Configure SNMP communities and services.
Language Select the Web Configurator language.
Log & Report
Email Daily
Report
Log Settings Configure the system log, e-mail logs, and remote syslog servers.
Configure where and how to send daily reports and what reports to
send.
Maintenance Menu
Use the maintenance menu screens to manage configuration and firmware files, run diagnostics,
and reboot or shut down the UAG.
Table 7 Maintenance Menu Screens Summary
FOLDER OR
LINK
File Manager Configuration File Manage and upload configuration files for the UAG.
Diagnostics Diagnostics Collect diagnostic information.
Packet Flow
Explore
Reboot Restart the UAG.
Shutdown Turn off the UAG.
TAB FUNCTION
Firmware Package View the current firmware version and to upload firmware.
Shell Script Manage and run shell script files for the UAG.
Packet Capture Capture packets for analysis.
Core Dump Connect a USB device to the UAG and save the UAG operating system
kernel to it here.
System Log Connect a USB device to the UAG and archive the UAG system logs to it
here.
Routing Status Check how the UAG determines where to route a packet.
SNAT Status View a clear picture on how the UAG converts a packet’s source IP
address and check the related settings.
1.4.4 Tables and Lists
Web Configurator tables and lists are flexible with several options for how to display their entries.
Click a column heading to sort the table’s entries according to that column’s criteria.
Figure 9 Sorting Table Entries by a Column’s Criteria
Click the down arrow next to a column heading for more options about how to display the entries.
The options available vary depending on the type of fields in the column. Here are some examples
of what you can do:
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Chapter 1 Introduction
• Sort in ascending or descending (reverse) alphabetical order
• Select which columns to display
• Group entries by field
• Show entries in groups
• Filter by mathematical operators (<, >, or =) or searching for text
Figure 10 Common Table Column Options
Select a column heading cell’s right border and drag to re-size the column.
Figure 11 Resizing a Table Column
Select a column heading and drag and drop it to change the column order. A green check mark
displays next to the column’s title when you drag the column to a valid new location.
Figure 12 Moving Columns
Use the icons and fields at the bottom of the table to navigate to different pages of entries and
control how many entries display at a time.
Figure 13 Navigating Pages of Table Entries
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Chapter 1 Introduction
The tables have icons for working with table entries. You can often use the [Shift] or [Ctrl] key to
select multiple entries to remove, activate, or deactivate.
Figure 14 Common Table Icons
Here are descriptions for the most common table icons.
Table 8 Common Table Icons
LABEL DESCRIPTION
Add Click this to create a new entry. For features where the entry’s position in the numbered list is
important (features where the UAG applies the table’s entries in order like the firewall for
example), you can select an entry and click Add to create a new entry after the selected entry.
Edit Double-click an entry or select it and click Edit to open a screen where you can modify the
Remove To remove an entry, select it and click Remove. The UAG confirms you want to remove it before
Activate To turn on an entry, select it and click Activate.
Inactivate To turn off an entry, select it and click Inactivate.
Connect To connect an entry, select it and click Connect.
Disconnect To disconnect an entry, select it and click Disconnect.
Object
Reference
Move To change an entry’s position in a numbered list, select it and click Move to display a field to
entry’s settings. In some tables you can just click a table entry and edit it directly in the table.
For those types of tables small red triangles display for table entries with changes that you have
not yet applied.
doing so.
Select an entry and click Object Reference to check which settings use the entry.
type a number for where you want to put that entry and press [ENTER] to move the entry to the
number that you typed. For example, if you type 6, the entry you are moving becomes number 6
and the previous entry 6 (if there is one) gets pushed up (or down) one.
Working with Lists
When a list of available entries displays next to a list of selected entries, you can often just doubleclick an entry to move it from one list to the other. In some lists you can also use the [Shift] or
[Ctrl] key to select multiple entries, and then use the arrow button to move them to the other list.
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