Zultys MG4/S, MG8/S, MG4/O, MG8/O, MG8/SO Setup Manual

08 Fall

Z u l t y s , I n c . 7 7 1 V a q u e r o s S u n n y v a l e , C a l i f o r n i a , U S A 9 4 0 8 5 w w w . z u l t y s . c o m

Author: Zultys Technical Support Department

This document covers basic set up of the following Media Gateway models MG4/S, MG8/S, MG4/O,

MG8/O, MG8/SO (MG will designate any model in this series) in conjunction with the MX250 and MX30. This document is based on MG gateways with software revision 1.9.82.306.X and MX system with software revision 6.0.

It is assumed the reader is familiar with creating Users, Devices, Assignments, SIP Servers on the MX system and is a current ZCSE Technician. Basic Telephony and Basic Networking is assumed as well. Consult “Media Gateway installation Guide” for installation procedures. Consult “MG User Configuration Guide” for description of features not present in this manual.

It is strongly recommended that the MX is configured PRIOR to integrating the Media Gateways to prevent the IP address of the Media Gateway being blocked by the MX.

MG Gateways must be configured with Microsoft® Internet Explorer®. At this time, FireFox®, Safari® and other internet browsers are not supported by the current revision of MG Gateway software.

July

11

MG4 & MG8 Series Gateway Setup

Manual

Technical Publications

1 Contents

2 CONFIGURE ALL PORTS ON THE MG ........................................................................ 3

3 MX250/30 SETUP ....................................................................................................... 3

3.1 CREATE USERS ........................................................................................................... 3

3.2 CREATE DEVICES FOR FXS/FXO PORTS ......................................................................... 4

3.2.1 CREATE NEW GENERIC SIP PROFILE ....................................................................................... 4

3.2.2 CREATE DEVICES ................................................................................................................ 6

3.2.3 ASSIGN USERS TO DEVICES ................................................................................................... 7

4 CONNECTING THE COMPUTER TO MG GATEWAY .................................................... 8

5 CONFIGURATION OF MG8 ....................................................................................... 10

5.1 MG8 FRONT PANEL .................................................................................................. 10

5.1.1 DESCRIPTION OF MG8 FRONT PANEL .................................................................................. 10

5.2 MG8 BACK PANEL ................................................................................................... 11

5.2.1 DESCRIPTION OF MG8 BACK PANEL ................................................................................... 11

5.3 CONFIGURATION DESCRIPTION OF ANALOG LINE INTERFACES FOR ALL MG8 MODELS ....... 11

6 BASIC SETTINGS ...................................................................................................... 12

6.1 IP ADDRESSING................................................................................................ ........ 13

6.2 SYSTEM SETTINGS .................................................................................................... 14

6.3 ADVANCED SETTINGS MEDIA STREAM ........................................................................ 16

6.4 BASIC SETTINGS FOIP ............................................................................................... 17

6.5 SET THE TONES TO US ............................................................................................... 17

6.6 SET CALLER ID TRANSMIT .......................................................................................... 18

7 FXS SETTINGS ......................................................................................................... 19

7.1 SETUP THE PREFIX .................................................................................................... 19

8 SET UP THE FXS LINE (FEATURES) .......................................................................... 20

8.1 YOU SET UP THE FXS LINE ON THE FXS CONFIGURATION PAGE. ...................................... 20

8.2 ADVANCED FEATURES OF THE FXS PORT ...................................................................... 24

9 CREATE SIP TRUNK FROM ZULTYS TO MG ............................................................. 26

9.1 CREATE SIP TRUNK ON MX ....................................................................................... 26

10 FXO SETTINGS ....................................................................................................... 27

10.1 IF THE MG8 HAS FXO LINES, YOU NEED TO SET THEM UP ON THE FXO CONFIGURATION

PAGE. 27

10.2 FXO LINE CONFIGURATION ...................................................................................... 28

10.3 ADVANCED FXO SETTINGS ...................................................................................... 29

11 ROUTING ............................................................................................................... 32

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11.1 DIGIT MAP ............................................................................................................ 32

11.2 ROUTING TABLE ..................................................................................................... 33

12 SIP PROTOCOL SETTINGS ...................................................................................... 38

12.1 YOU NEED TO SET UP THREE PARAMETERS ON THE SIP CONFIGURATION PAGE. ................ 38

13 ADDITIONAL OPTIONS .......................................................................................... 40

13.1 ENABLE BUSY TONE DETECTION FOR FXO ................................................................. 40

13.2 BATTERY DENIAL TIMING DISCONNECT FOR FXO ........................................................ 40

13.3 USING AUTHENTICATION FOR MANAGED DEVICES ....................................................... 40

13.4 SILENCE AFTER DISCONNECT (FXS PORTS) ................................................................. 41

14 FAIL OVER ............................................................................................................. 41

14.1 SIP FAILURE BETWEEN THE MG AND THE MX ............................................................. 41

14.2 POWER FAIL MG8SO (4FXO/4FXS) ........................................................................ 41

15 TROUBLESHOOTING .............................................................................................. 42

15.1 OUTGOING ON CALLS ON FXO FAIL TO CONNECT. ....................................................... 42

15.2 BLANK SIP MESSAGES ARE BEING SENT TO THE MX FROM THE MG ............................... 42

15.3 MWI LIGHTS ARE NOT SET CORRECTLY ...................................................................... 42

15.4 DNS INFORMATION IS INCORRECT AFTER UPDATING A DNS SERVER .............................. 42

15.5 LOCAL 3 WAY CONFERENCING OF THE FXS PORT ON THE MG DOES NOT WORK BY DEFAULT 42

2 Configure all ports on the MG

You MUST configure all ports on the MG, if you fail to configure all ports (even if you are not using them) the MG will continue to attempt to register, this action

devices to block the IP of the MG itself.

3 MX250/30 Setup

It is recommended that the MX have a generic SIP device created for each FXS Port that is on the MG to register against. The Device ID used in the MX will be the phone number used on the MG for registration purposes; this configuration does not count against any licensing, as the MX is not licensed by registration.

3.1 Create Users

Create a user for each FXS (SLT) port of the MG gateway by logging into the MX Admin UI and navigating to Configure | Users.

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3.2 Create Devices for FXS/FXO Ports

Create a device for each FXS/FXO port of the Gateway by navigating to Configure | Devices in the Admin UI. Each step is outlined below. Since you are creating

Generic SIP devices no restart of the MX is needed. You will not be using the FXS configuration portion of the MX Admin UI, as the devices connected to Media Gateways are connected as SIP devices.

3.2.1 Create new Generic SIP Profile

Before creating devices for Gateway from the Manage Device screen click the Profiles button, and create a new Generic SIP profile.

From the dropdown select Generic SIP device, and give the profile a unique name.

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Click the OK button.

Recommended Settings:

 Sends SIP Registration  G711 Codec (G729 is optional)  Send Syslog event when device is not registered with the MX  Send unsolicited NOTIFY for Message Waiting Indication if device does not

Subscribe to MWI service

Click OK.

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3.2.2 Create Devices

Create the same number of devices the gateway can support. By default the gateway will register ALL ports, even if not being used. The device ID here should be used in

 Select Generic SIP device  Add all available ports that are supported by the device  Click Next

 Select the Profile created

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 Device Prefix will be the starting digits of the device name (in this example

we are creating device names of 10201 to 10204).

 SIP proxy Password is optional

o The password is required for each device if the MX configured to have

 Start Number (1 in this example)  Click Finish

3.2.3 Assign Users to devices

Assign users to the devices.

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We recommend assigning users to the devices associated with FXS ports of MG

only.

4 Connecting the Computer to MG Gateway

To configure the MG Gateway, use the web interface. Use the Ethernet cable that comes with the system to connect MG to the network

By default the MG8 uses DHCP and can accept the IP address from DHCP automatically. If there is no DHCP server on the network, you can use factory

default IP address of 192.168.2.218. After the MG8 is started (when leds stop flashing), it will repeat the IP address to the first off-hook user; in addition, you can dial ## from any analog phone connected to the FXS Ports to have the MG play its IP. If there is only FXO ports use external call and dial ## after been connected.

From the PC that is on the same network as MG8, open Internet Explorer, no other browsers are supported at this time. Enter the gateway IP address in the Address field (for example, 192.168.2.218). On the login page enter the gateway password (the default password is voip, which can be changed on the page Changing Password), and you enter the web configuration interface.

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Models

Number of FXS Ports

Number of FXO Ports

MG8-4S

4

0

MG8-8S

8

0

MG8-4FXO

0

4

MG8-8FXO

0 8 MG8-4S/4

4

#

Description

①

Power indicator (PWR), the light on indicates that it has been powered.

②

Ethernet interface indicator (ETH), the light on indicates successful connection, the light flashing indicates that data packets are being received or sent.

③

Analog subscriber line (FXS) or analog trunk (FXO) interface indicator, the light on indicates that it is in use.

5 Configuration of MG8

The MG8 has a small plastic structure for desktop placement; the MG8 can provide up to 8 analog line interfaces. MG8 supports the following types of configuration:

5.1 MG8 Front Panel

5.1.1 Description of MG8 Front Panel

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#

Description

①

Power interface, 5-9 VDC input

②

10/100 M Ethernet Interface, RJ45

③

Analog subscriber line (FXS) or analog trunk (FXO) interface

MG 8 Models

RJ11 Interface Configuration

1 2 3 4 5 6 7

8

MG 8-4S

Subscrib er Line 1

Subscrib er Line 2

Subscrib er Line 3

Subscrib er Line 4

NA

MG 8-8S

Subscrib er Line 1

Subscrib er Line 2

Subscrib er Line 3

Subscrib er Line 4

Subscrib er Line 5

Subscrib er Line 6

Subscrib er Line 7

Subscrib er Line 8

MG8-4FO

Trunk Line 1

Trunk Line 2

Trunk Line 3

Trunk Line 4

NA

MG 88FXO

Trunk Line 1

Trunk Line 2

Trunk Line 3

Trunk Line 4

Trunk Line 5

Trunk Line 6

Trunk Line 7

Trunk Line 8

5.2 MG8 Back Panel

5.2.1 Description of MG8 Back Panel

5.3 Configuration Description of Analog Line Interfaces for All MG8

Models

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MG 8 Models

RJ11 Interface Configuration

1 2 3 4 5 6 7

8

MG 8-4S/4

Subscrib er Line 1

Subscrib er Line 2

Subscrib er Line 3

Subscrib er Line 4

Trunk Line 1

Trunk Line 2

Trunk Line 3

Trunk Line 4

6 Basic Settings

Basic settings are where you set the IP addressing and SIP Registrations settings. SIP registration settings for the FXS/FXO port MUST be set LAST, to prevent the MX from blocking the IP address of the MG8. If the IP address is blocked by the MX (a syslog event will be generated) you must restart them MX to remove this block.

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6.1 IP addressing

Click on the Basic button and then click on the Network link.

Recommended Settings

 Host Name: Optional to change from the default  IP Address assignment: Fixed  DNS : Enabled  Primary Server: Populate with correct server  Secondary Server: Optional  SNTP: The IP of the MX  Time zone: Select appropriate Time Zone

Requires a system reboot, or you can make all the changes first and finish with a system reboot at a later time.

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Zultys MG4/S, MG8/S, MG4/O, MG8/O, MG8/SO Setup Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

2 Configure all ports on the MG

3 MX250/30 Setup

3.1 Create Users

3.2 Create Devices for FXS/FXO Ports

3.2.1 Create new Generic SIP Profile

3.2.2 Create Devices

3.2.3 Assign Users to devices

4 Connecting the Computer to MG Gateway

5 Configuration of MG8

5.1 MG8 Front Panel

5.1.1 Description of MG8 Front Panel

5.2 MG8 Back Panel

5.2.1 Description of MG8 Back Panel

6 Basic Settings

6.1 IP addressing