Zultys M200, M800, M500, M1000 Administration Manual

Z u l t y s , I n c . 7 8 5 L u c e r n e S u n n y v a l e , C a l i f o r n i a , U S A 9 4 0 8 5 w w w . z u l t y s . c o m

Author: Zultys Technical Support Department

MXmeeting is a multi-function web collaboration system. MXmeeting features include:

 Web conferencing – sales presentations, product demos, interactive collaboration.
 Webcam server - up to 30 webcams can join in for live video interactive presentations.
 Web seminar – Seminars for view only attendees with no client or agent to install. Totally platform

and browser independent.

 Remote support: remotely access and troubleshoot anyone’s PC by emailing them a URL.
 Remote Access: Remotely access your own PC from anywhere, without the worry of firewalls or

static IP addresses.

 Remote print: issue a print command to instruct a local document to be printed at 1 or all of the

participants remotely.

 Webinar Polling.

This document only describes Zultys supported features. Please note that if the MXmeeting warranty is not

current, the appliance cannot be upgraded and is not eligible for technical support. The MXmeeting appliance
will not be impaired by the failure, but it will be unable to access the latest features. In addition, in the event that
a problem should occur, support is not available for an out-of-warranty system. Furthermore, depending on the

product model you buy, some of the meeting types may not be available to you.

May

16

MXmeeting™ M200/M500 and

Administration Manual

M800/M1000 Release v6.0

Technical Publications

1 Contents

1 INSTALLATION .................................................................................................... 3

1.1 ACCESSING YOUR M200/M500 WEB CONFERENCING APPLIANCE ..................................... 4

1.2 PLUG-AND-PLAY ................................................................................................. 4

1.3 LOCAL ACCESS .................................................................................................... 5

1.4 CROSSOVER-CABLE .............................................................................................. 6

2 CONFIGURING THE MXMEETING WEB CONFERENCING APPLIANCE ........................... 6

2.1. CONFIGURE SERVER IP SETTINGS ............................................................................. 9

2.2. SYSTEM SETTINGS ..............................................................................................11

2.3. MANAGING YOUR SSL CERTIFICATE ........................................................................15

2.4. SCHEDULED MEETINGS AND ACTIVE MEETINGS ...........................................................18

2.5. RESTORE (OR TRANSFER) AN EXISTING, EXPIRED OR DELETED MEETINGS ............................19

2.6. CUSTOMIZING THE MEETING START AND PROMOTION PAGES .........................................20

2.7. WEBINAR REGISTRATION ......................................................................................23

2.8. INTEGRATION ....................................................................................................26

2.9. INTEGRATION WITH LDAP FOR USER AUTHENTICATION ................................................26

2.10. LICENSING ......................................................................................................28

3 CONFIGURING THE FIREWALL ..............................................................................29

3.1. BEHIND FIREWALL AND ACCESSIBLE BY USERS OUTSIDE FIREWALL .....................................29

3.2. OUTSIDE THE FIREWALL .......................................................................................31

3.3. BEHIND FIREWALL AND NOT ACCESSIBLE BY USERS OUTSIDE FIREWALL ..............................32

4 MANAGE USERS ..................................................................................................33

4.1. USER GROUPS ...................................................................................................34

5 START MEETINGS ...............................................................................................37

6 REPORTING ........................................................................................................40

7 RESET APPLIANCE ...............................................................................................40

8 SUPPORT CONTACT ...........................................................................................41

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Technical Publications

The MXmeeting M800/M1000 web conferencing appliance

The MXmeeting M200/M500 web conferencing appliance

1 Installation

The Web conferencing server package includes:

 M200/M500 or M800/M1000 appliance (or server)
 Analog console cable
 Ethernet crossover-cable

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 Power cord. Power brick (for M200/M500 only)
 Brackets (for M800/M1000)

1.1 Accessing your M200/M500 Web Conferencing Appliance

There are two ways to access the M200/M500 appliance: by using plug-and-play or by using an
Ethernet crossover-cable. To access the M800/M1000 appliance use plug-and-play. In all
cases, an Internet browser needs to be used to access and configure the server.

1.2 Plug-and-Play

This method requires that you have:

 A DHCP server on your network
 A computer with Microsoft Windows (98, 2000, XP or Vista)

It is important to follow the instructions below to start the server for initial setup:

1. Connect the server with an Ethernet cable (not the crossover-cable in the package) to

your network

2. Plug in the power cord to automatically power on the server

3. Wait for the ready light to turn green. This usually takes about 30 seconds.

Open a browser on your computer and type “http://myonlinemeeting”. The following page

should appear:

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Figure 1.1 Home Page

If the page does not display and you are familiar with your router, check the IP address your
router has assigned to the MXmeeting appliance, which is named “myonlinemeeting”. Then
input the IP address in your browser and you can access the MXmeeting appliance.

If the page does not display and you are not familiar with your router, go to the next initial
startup method as detailed below.

1.3 Local Access

For the M800/M1000 appliance only, if you fail to access the appliance by the above method,
do the following:

 Plug in your keyboard, mouse and monitor to the appliance
 Power on the appliance

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Technical Publications

 Wait for 1 minute
 Type “turbomeeting” as the Username and “password” as the Password
 Wait for up to a couple of minutes and you will be connected to the Fedora 4 desktop.
 Open a browser by clicking the browser icon on the top banner
 This will take you to the MXmeeting web login page (Figure 1.2)

 Follow the sections below to configure the appliance using the browser.

1.4 Crossover-cable

The crossover-cable is only used for the M200/M500 appliance. Before you use the crossover­cable method, configure your computer (in any operating system) with the following IP setting:

 IP Address: 192.168.1.100
 Subnet Mask: 255.255.255.0

Next, do the following:

 Disconnect your computer from any network including the wireless
 Power on the M200/M500 (as described above)
 Wait for the ready light to turn green. This usually takes about 90 seconds
 Connect the M200/M500 to your computer using the included crossover-cable or any

Internet cable

 Open a browser on your computer and type http://192.168.1.192. The home page

(Figure 1.1) should display.

Once you have accessed the meeting server, you are ready to configure the server. Do not
disconnect your computer from the meeting server before you complete the configuration
described in the next section. After the configuration, connect the M200/M500 to your network
using a regular Ethernet cable (which is not included).

Note that after you change the system IP settings, the web page will hang. You will need to use
the new IP address to access the appliance.

2 Configuring the MXmeeting Web Conferencing Appliance

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After you access the meeting server home page (Figure 1.1), click the “Web Conferencing Server
Management” link and you will see the login page shown in Figure 2.1. Type

 admin for the Email field
 password for the Password field

To change the default administrator account, you use “Manage Users” (see Section 4) to change

the default email and password to your choice.

Figure 2.1 Login Page

After login, the Server Management home page is displayed. The Server Management Navigation
frame is shown in Figure 2.2:

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Figure 2.2 Management Home Frame

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2.1. Configure Server IP Settings

In the left frame of the System Management page, under Configuration click the IP Settings link.
Figure 2.3 is displayed:

Note that if you change the IP settings and submit the changes, your browser may hang
because the IP is changed. You should use the updated IP to access the appliance.

MXmeeting Release v6.0 M200/M500 & M800/M1000

Figure 2.3 Configure Server IP Settings

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The following describes the fields in Figure 2.3.

 Public IP Address

In order for users outside your LAN to host or join meetings, you have to assign a public

IP address. If you don’t have a fixed public IP address, you can go to

http://www.dyndns.com to set up a domain name and copy the domain information and

your DynDNS user account information to the meeting server configuration page. After
that, you can always access your MXmeeting appliance by the domain name you set at
DynDNS.

Note that MXmeeting offers the DynDNS client as a convenience to our customers.
MXmeeting is in no way affiliated with DynDNS or responsible for their service. Any fees
that you may incur with DynDNS are between you and DynDNS and have nothing to do
with MXmeeting.

 Authorized Public IP’s to Join Internal Meetings

If you have branch offices outside your LAN and you don’t have a VPN, use this setting

to allow employees from those branch offices to join an internal secured meeting hosted
in your LAN.

 Current IP Settings

These are the IP addresses that the meeting server has currently.

 Permanent IP Settings

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The Permanent IP Settings refer to the desired IP settings you want your meeting server

to have. The permanent IP address can be the same as “Public IP Address” or different
from “Public IP Address“. If the permanent IP is a local IP address, it will be different

from the public IP address. In such a case, you will need to do port forwarding on your
firewall router to forward TCP traffic from the ports (80, 443 and 8889) at the public IP
address to the corresponding ports at the permanent IP address. See the next section
for details.

Carefully check that the DNS setting is correct. A wrong DNS setting will stop the
meeting server from connecting to the Zultys communications release servers for
automatic updates.

Note that after you change the permanent IP settings, the web page will hang because
the server IP address has been changed. You will need to use the new IP address to
access the appliance.

If you make a mistake in configuration, you need to reset the appliance. See Section 6 for
details.

2.2. System Settings

In the left frame of the Server Management page, under Configuration click the System Settings
link. Figure 2.4 is displayed.

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Figure 2.4 System Settings

The following describes the fields in Figure 2.4.

 Language

The language for the MXmeeting Server Management UI can be changed to English,
Chinese (Simplified), Chinese (Traditional), Japanese or Spanish.

 Time Zone and Time & Date & Date Format

Set the correct time zone, time and date, and desired date format for the MXmeeting
appliance.

 Max number of participants shown on the meeting control panel at all time

Set the maximum number of participants that are shown in the “short list” in the

meeting control panel. The presenter can open a window that shows a “long list” of all
the meeting participants. Attendees that require attention (such as if they raise their

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hand) move to the top of each of these lists. The “long list” can be sorted by participant
name.

 Default audio mode

Set the default audio mode for attendees who have not already chosen their audio

mode. The possible settings are “Use Telephone” and “Use Mic & Speakers”. The host of
the meeting can override this setting in MXMeeting’s Tools | Preferences dialog.

 Integration Code

Use this to specify your own Integration Code which you can specify when using the integration
features shown on our web site including the URL to schedule a meeting.

 Allow attendees to record

This setting determines whether any attendees are allowed to record during a meeting

 Access this server only via SSL

By default, screen images during a meeting are transmitted with MXmeeting proprietary
encryption for efficiency. However, you can use SSL for encryption by enabling the
Access this server only via SSL option. See the section Manage Your SSL Certificate
about how to upload your own SSL Certificate.

 Use SSL to manage the server web pages

This setting determines if SSL is always used when displaying the MXmeeting System
Management web pages. It is recommended that you use your own SSL certificate with
this setting so that web browsers do not complain about a domain name mismatch. See
the section Manage Your SSL Certificate about how to upload your own SSL Certificate.

 Enable auto update of system

The MXmeeting appliance retrieves software updates automatically if this is enabled. This is
done at 3 AM for the time set on the appliance.

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