ZTE ZXV10 W300 Maintenance Manual

ZXV10 W300

Wireless ADSL Router

Maintenance Manual

Version 5.2

ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P. R. China 518057 Tel: (86) 755 26771900 800-9830-9830 Fax: (86) 755 26772236 URL: http://support.zte.com.cn E-mail: doc@zte.com.cn

LEGAL INFORMATION

The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.

All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners.

This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or noninfringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein.

ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein.

The contents of this document and all policies of ZTE CORPORATION, including without limitation policies related to support or training are subject to change without notice.

Revision History

Date Revision No. Serial No. Description

2010/12/07 R1.0 First Edition

About this Manual

Purpose of this Manual

This manual provides the basic information of installing, configuring and maintaining the ZXV10 W300 (V5.2) wireless ADSL router (hereinafter W300). It is a reference book for the maintenance personnel of W300.

Typographical Conventions

ZTE documents employ the following typographical conventions.

T A BLE 1 TYP O GRA P HIC A L CO NVE N TIO N S

Typeface Meaning

Italics References to other guides and documents; parameter values

“Quotes” Links on screens

Bold Menus, menu options, input fields, radio button names, check

boxes, drop-down lists, dialog box names, window names

CAPS Keys on the keyboard and buttons on screens and company name

C o n st a n t w i d th

Text that you type, program code, files and directory names, and function names

[ ] Optional parameters

{ }

Mandatory parameters

| Select one of the parameters that are delimited by it

Note: Provides additional information about a certain topic

Checkpoint: Indicates that a particular step needs to be checked before proceeding further

Tip: Indicates a suggestion or hint to make things easier or more productive for the reader

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Mouse Operation Conventions

T A BLE 2 MOU S E OP ERA T ION CONV E NTI ONS

Typeface Meaning

Click Refers to clicking the primary mouse button (usually the left

mouse button) once.

Double-click Refers to quickly clicking the primary mouse button (usually the

left mouse button) twice.

Right-click Refers to clicking the secondary mouse button (usually the right

mouse button) once.

Drag Refers to pressing and holding a mouse button and moving the

mouse.

Safety Signs

T A BLE 3 SA F E TY SIGN S

Safety Signs Meaning

Danger: Indicates an imminently hazardous situation, which if not avoided, will result in death or serious injury. This signal word should be limited to only extreme situations.

Warning: Indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.

Caution: Indicates a potentially hazardous situation, which if not avoided, could result in minor or moderate injury. It may also be used to alert against unsafe practices.

Erosion: Beware of erosion.

Electric shock: There is a risk of electric shock.

Electrostatic: The device may be sensitive to static electricity.

Microwave: Beware of strong electromagnetic field.

Laser: Beware of strong laser beam.

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About this Manual

Safety Signs Meaning

Danger: Indicates an imminently hazardous situation, which if not avoided, will result in death or serious injury. This signal word should be limited to only extreme situations.

Warning: Indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.

Caution: Indicates a potentially hazardous situation, which if not avoided, could result in minor or moderate injury. It may also be used to alert against unsafe practices.

No flammables: No flammables can be stored.

No touching: Do not touch.

No smoking: Smoking is forbidden.

How to Get in Touch

The following sections provide information on how to obtain support for the documentation and the software.

Customer Support

If you have problems, questions, comments, or suggestions regarding your product, contact us by e-mail at support@zte.com.cn. You can also call our customer support center at (86) 755 26771900 and (86) 800-9830-9830.

Documentation Support

ZTE welcomes your comments and suggestions on the quality and usefulness of this document. For further questions, comments, or suggestions on the documentation, you can contact us by e-mail at

doc@zte.com.cn; or you can fax your comments and suggestions to (86) 755

26772236. You can also explore our website at http://support.zte.com.cn, which contains various interesting subjects like documentation, knowledge base, forum and service request.

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

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iv Proprietary Information of ZTE CORPORATION

Safety Instructions

During Installation and Application

 Use the power adapter included in this package. Another power adaptor m

ay make the device unable to work normally or even damage the device.

 Note the power load of the power socket and power cable. The overloading

power socket or broken power cable may cause an electric shock or fire. It is recommended to check the cables periodically and replace the broken one immediately.

 Appropriate space for heat dissipation is required to prevent the product

from overheating.

 Keep the product away from heat sources. Avoid the product working in

high-temperature or direct sunshine environment.

 Keep the product away from moisture or vapor. Do not splash any fluid on

the product.

 Do not place the product on any unstable surface.

 Power off and unplug this product carefully when it is not in use or before

cleaning. Pay attention to the high temperature on the transformer’s surface.

 Wait for at least 15 seconds between powering off and re-powering on of

the device.

 Do not block the heat dissipation opening of the product.

 When the product is not used for a long period of time, unplug the power

cord.

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

For Service

Do not attempt to disassemble, repair, or open this product, which will lose t he warranty services. Contact qualified service personnel in case of problem s, especially under the following conditions:

 The power socket or cable is damaged.

 Liquid is splashed into the product.

 The product is exposed to rain or water.

 The product does not work normally when the operating instructions are

followed.

 The product is dropped or struck, causing the product damaged.

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1

Introduction

This chapter gives an overview of the W300 router, presents the packing list, introduces the front and rear panels and system requirements.

Overview

W300 is a home and SOHO oriented wireless broadband router integrating A DSL, AP and LAN Switch. It provides triple-play services such as Internet data, voice access, and video access. W300 provides priority access for different s ervices with sophisticated ATM-based and IP-based QoS to meet different req uirements for high-speed Internet access, IPTV Video on Demand (VoD), livebroadcast access and voice access. Wireless encryption and built-in firewall prevent unauthorized users from accessing the network, ensuring the securit y of legal users accessing the wired and wireless networks. W300 supports T R-069 protocols for allowing overall remote network management.

Note: ZTE CORPORATION reserves the right to modify technical

specifications in this manual without any notification in advance.

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Packing List

The package box for a W300 includes the following components, as shown in Table 4.

T A BLE 4 PAC K ING LIS T

Component Quantity

ZXV10 W300 Wireless ADSL Router

1

External splitter

1

Power adapter

1

Telephone line

2

Straight-through Ethernet cable

1

Warranty card

1

ZXV10 W300 V5.2 Wireless ADSL Router User Manual

1

Note: Components actually delivered depend on the service

provider. If any component is missing or damaged, immediately contact the service provider. Please keep the packing box and components well in case of replacement.

Front Panel

F I G URE 1 F RO NT PANE L

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Chapter 2 - Product Installation

There are eight indicators on the front panel of a W300 indicating the runnin g status of the device, as shown in Figure 1. These indicators are described i n Table 5.

T A BLE 5 DES C RI P T ION S FO R THE IND I CAT O RS

Indicator Color Description

Power

Red/Gre en

 Red:Indicates the power is just connected or it fails

to function.

 Green Steady on: Indicates switched on.

 Off: Indicates the power has not been connected

DSL Green

 Steady on: Indicates a DSL link is established.

 Slow flashing: Indicates no signal is detected.

 Fast flashing: Indicates the MODEM is activating.

Internet Green

 Steady on: Indicates operating in Route mode and

the ADSL link is established. The IP data packet of the MODEM can be transmitted and received normally (For example, the embedded PPPOE link is established and a dynamic IP address is allocated.).

 Flashing: Indicates operating in Route mode and

there is data packet passing the MODEM.

 Off: Indicates operating in Bridge mode or ADSL link

is not established.

LAN1

LAN2

LAN3

STB

Green

 Steady on: Indicates a LAN connection is

established.

 Flashing: Indicates data is transmitting.

 Off: Indicates the LAN connection has not been

established

WLAN Green

 Steady on: Indicates the wireless module is on.

 Flashing: Indicates wireless data is transmitting.

 Off: Indicates the wireless module is off.

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

Rear Panel

F I G URE 2 R EA R P A NE L

There are seven ports and buttons on the rear panel of a W300, as shown in Figure 2. These ports and buttons are described in Table 6.

T A BLE 6 D ES CRI P TI O N S FO R TH E POR T S A N D BU TTO N S

Identification Description

POWER

Connected to the companion power adapter.

SWITCH

Power switch

LINE

Connected to the ADSL line or splitter via RJ-11 telephone line.

LAN1~ LAN3 & STB

Connected to PC’s network interface card (NIC) or another network device via RJ-45 cable. For Ethernet uplink mode, connect the Ethernet subscriber line to LAN1 port.

System Requirements

System requirements for the W300 router are as follows:

 The user has already subscribed the ADSL or Ethernet service. The service

provider shall provide at least one legal IP address (allocated either statically or dynamically).

 One or more PCs with 10/100M Ethernet Network Interface Card (NIC).

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 For wireless access, an external or built-in 802.11b/g/n wireless adapter is

required.

 To configure the system via the web page based interface, you need a

web browser such as Internet Explorer (version6.0 or above), Netscape (version4.7 or above).

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2

Product Installation

This chapter shows hardware connections for installing W300, presents factory default settings, and describes how to configure a computer for using W300.

Hardware Connections

1. Place the W300 router on the plane surface. Minimize obstacles and the distance between the W300 router and the wireless terminal.

2. ADSL/Ethernet uplink connection

A W300 router can access the ISP’s network in either ADSL uplink mode or Ethernet uplink mode.

 ADSL uplink

The user is suggested to adopt the following connection method for ADS L uplink mode, as shown in Figure 3.

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F I G URE 3 A DS L U P L I NK CONN E CTI O NS

If a telephone needs to be installed in front of the splitter, the user must connect a voice filter in the Line port of the splitter; then connect the ph one to the splitter’s Phone port. The other port connections can be referr ed to Figure 3.

A splitter consists of three ports:

 Line: The port connected to the ADSL subscriber line.

 Modem: The port connected to the W300’s LINE port.

 Phone: The port connected to a phone.

 Ethernet uplink

Port connections for Ethernet uplink mode can be referred to Figure 4. C onnect one end of the RJ-45 Ethernet cable to the W300’s LAN1 port, an d another end to the ISP’s network.

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Chapter 2 - Product Installation

F I G URE 4 E TH ER N ET U PL IN K CON N ECT I ONS

3. Use an RJ-45 cable to connect the W300’s LAN4 port to a computer or another network device.

4. Connect the power adapter to the device and plug the power adapter to the AC power outlet. W300 will be on after pushing the power switch bu tton.

Caution: Please use the companion power adapter. The other power adaptor may mak

e W300 unable to work normally or even damage it.

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

Default Settings

The factory default settings for a W300 router are listed as follows:

 IP address: 192.168.1.1; subnet mask: 255.255.255.0.

 Use the DHCP server by default (i.e., the IP address can be obtained from t

he W300 automatically via DHCP).

 Line coding: Auto negotiation (T1.413/G.DMT/G.LITE/ADSL2 /ADSL2+).

 Default network name (SSID) for WLAN, wireless encryption mode, and enc

ryption key are also marked on the label shown on the cover of the W300 r outer.

Note: If the W300 router fails to work due to error configuration or if the user forgets

the login password, insert a needle into the device’s Reset hole when the device is running and hold Reset down for more than 10 seconds to restore the settings to the default ones, then the system restarts automatically.

Computer Configuration

This section shows how to check computer configuration and configure TCP/I P for a W300.

Checking Computer Configuration

If the computer uses a proxy server to access the Internet, it is suggested to disable this proxy service before performing the configurations. It is recomm ended to close the VPN software and the firewalls running on the computer. For example, in Microsoft Internet Explorer, the user may check the proxy se rvice configuration as follows:

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Chapter 2 - Product Installation

1. In the browser, select Tools > Internet Options.

2. Click the Connections tab and then click the LAN Settings button.

3. Uncheck the Use a proxy server for your LAN box if it is checked.

4. Click the OK button.

Configuring TCP/IP

If the operating system of the computer is one of the following ones: Window s95, Windows98, WindowsME, Windows2000, and WindowsXP, there are two ways for configuring the computer (the first one is recommended). The follo wing instruction uses WindowsXP as an example (the method under another operation system is similar).

 To obtain an address from the W300 via DHCP, perform the following

procedure in the computer:

1. In Windows taskbar, select Start > Control Panel.

2. Double-click the Network Connection icon.

3. Right click Local Area Connection,and select Properties.

4. Select Internet Protocol (TCP/IP), and then click the Properties butt

on.

5. In the Internet Protocol (TCP/IP) Properties dialog box, check Obtai

n an IP address automatically and check Obtain DNS server addre ss automatically.

6. Click OK to confirm and save the settings.

 To configure a static address, perform the following procedure in the

computer:

1. In Windows taskbar, select Start > Control Panel.

2. Double-click the Network Connection icon.

3. Right click Local Area Connection,and select Properties.

4. Select Internet Protocol (TCP/IP), and then click the Properties butt

on.

5. In Internet Protocol (TCP/IP) Properties dialog box, check Use the f

ollowing IP address to specify this computer's IP address. This IP addr

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

ess shall be in the same network segment as the LAN port address of th e W300 and shall be in the form 192.168.1.x (x is a decimal integer bet ween 2~254, for example, 192.168.1.2). Subnet mask is set to 255.255.

255.0. Default gateway is set to 192.168.1.1.

6. Check Use the following DNS server addresses. To set the IP addres

s of the DNS server, contact local service provider or set it to 192.168.1.

1.

Click OK to confirm and save the settings.

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3

Configuration Page Login

This chapter introduces how to log into the configuration page and presents the default main page after login.

Follow the precedures below to log into the web configuration page.

 To log into configuration page:

1. Open a browser (e.g, IE) and type http://192.168.1.1 (i.e., default IP a

ddress of the W300’s LAN port) in the address bar.

2. Press the Enter key of the keyboard to display the login dialog box, as s

hown in Figure 5.

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ZXV10 W300 (V5.2) Wireless ADSL Router Maintenance Manual

F I G URE 5 T HE LO G IN DI AL O G B OX

3. Enter the default user name admin and password admin, and then clic

k the OK button to enter the main page for configuration, as shown in Fi gure 6.

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F I G URE 6 M AI N P AG E FO R C ON FI GUR A TI O N

The main page shows the device information of the W300 ADSL router.

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C h a p t e r

4

Interface Setup

This chapter describes the Internet and local network configuration of the W300 Router.

After logging into the configuration main page, click Interface Setup to open the page shown in Figure 7.

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ZTE ZXV10 W300 Maintenance Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Version 5.2

Revision History

Contents

About this Manual

Purpose of this Manual

Typographical Conventions

Mouse Operation Conventions

Safety Signs

How to Get in Touch

Customer Support

Documentation Support

Safety Instructions

During Installation and Application

For Service

Introduction

Overview

Packing List

Front Panel

Rear Panel

System Requirements

Product Installation

Hardware Connections

Default Settings

Computer Configuration

Checking Computer Configuration

Configuring TCP/IP

Configuration Page Login

Interface Setup