ZTE ZXV10ET3XX User Manual

ZXV10ET312

VideoConferenceTerminal

Version:V3.0.3

UserGuide

ZTECORPORATION
No.55,Hi-techRoadSouth,ShenZhen,P .R.China
Postcode:518057
Tel:[phone]
URL:http://support.zte.com.cn
E-mail:[e-mail]

LEGALINFORMATION

Copyright©2019ZTECORPORATION.

Thecontentsofthisdocumentareprotectedbycopyrightlawsandinternationaltreaties.Anyreproductionor

distributionofthisdocumentoranyportionofthisdocument,inanyformbyanymeans,withoutthepriorwritten

consentofZTECORPORATIONisprohibited.Additionally,thecontentsofthisdocumentareprotectedby

contractualcondentialityobligations.

Allcompany,brandandproductnamesaretradeorservicemarks,orregisteredtradeorservicemarks,ofZTE

CORPORATIONoroftheirrespectiveowners.

Thisdocumentisprovided“asis”,andallexpress,implied,orstatutorywarranties,representationsorconditions

aredisclaimed,includingwithoutlimitationanyimpliedwarrantyofmerchantability,tnessforaparticularpurpose,

titleornon-infringement.ZTECORPORATIONanditslicensorsshallnotbeliablefordamagesresultingfromthe

useoforrelianceontheinformationcontainedherein.

ZTECORPORA TIONoritslicensorsmayhavecurrentorpendingintellectualpropertyrightsorapplications

coveringthesubjectmatterofthisdocument.ExceptasexpresslyprovidedinanywrittenlicensebetweenZTE

CORPORATIONanditslicensee,theuserofthisdocumentshallnotacquireanylicensetothesubjectmatter

herein.

ZTECORPORA TIONreservestherighttoupgradeormaketechnicalchangetothisproductwithoutfurthernotice.

UsersmayvisittheZTEtechnicalsupportwebsitehttp://support.zte.com.cntoinquireforrelatedinformation.

TheultimaterighttointerpretthisproductresidesinZTECORPORATION.

RevisionHistory

RevisionNO.RevisionDateRevisionReason

R1.02019-04-08Firstedition

SerialNumber:SJ-20190419092037-001

PublishingDate:2019-04-08(R1.0)

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Contents

AboutThisManual.........................................................................................I

Chapter1SafetyPrecautions....................................................................1-1

Chapter2ProductOverview.....................................................................

2.1ProductPositioningandCharacteristics...............................................................2-1

2.1.1ProductPositioning..................................................................................

2.1.2ProductCharacteristics.............................................................................2-1

2.2ProductStructure...............................................................................................

2.2.1BasicComponentsoftheSystem..............................................................2-3

2.2.2T erminalOverview....................................................................................

2.3Functions...........................................................................................................2-6

2.4NetworkDeployment..........................................................................................2-7

2.5InterfacesandProtocols.....................................................................................2-9

2.6T echnicalSpecications....................................................................................2-10

2.7EnvironmentalRequirements.............................................................................

2.8CompliantStandards........................................................................................2-12

Chapter3InstallationandPreparation.....................................................3-1

3.1DeviceConnection.............................................................................................3-1

3.2T erminalControlModes......................................................................................

2-1

2-1

2-3

2-4

2-11

3-2

3.3RemoteControlOperationOverview...................................................................

3.3.1RemoteControlOverview.........................................................................

3.3.2RemoteControlHomePageOverview......................................................

3.4WebPageOperations........................................................................................

Chapter4SystemCongurations.............................................................4-1

4.1InitialSettings....................................................................................................4-1

4.1.1CongurationWizard................................................................................

4.1.2ConguringaNetworkConnection............................................................4-4

4.1.3ConguringtheSIPConferenceCloudService..........................................4-6

4.1.4ConguringtheH.323ConferenceCloudService.......................................4-9

4.1.5ConguringGeneralParameters..............................................................

4.1.6ConguringtheFirewall..........................................................................4-13

4.2OtherSettings..................................................................................................4-16

4.2.1SettingCallParameters..........................................................................

4.2.2SettingtheVideoSource........................................................................4-18

I

3-3

3-3

3-5

3-6

4-1

4-11

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4.2.3SettingQoS...........................................................................................4-18

4.2.4SettingTR069........................................................................................4-20

4.2.5SettingAudioInput.................................................................................4-21

4.2.6SettingAESEncryption..........................................................................

4.2.7SettingConferenceCapacity...................................................................4-23

Chapter5ConferenceOperations............................................................5-1

5.1HoldingaConference.........................................................................................5-1

5.1.1HoldingaPoint-to-PointConference..........................................................5-1

5.1.2JoiningaConference................................................................................

5.2AdjustingtheCamera.........................................................................................5-7

5.3AdjustingtheVolumeofaLocalT erminal.............................................................

5.4ControllingaLocalMicrophone...........................................................................5-8

5.5SharingaLocalScreen......................................................................................5-9

5.6SharingaRemoteScreenviaDualStreaming....................................................5-10

5.7ChangingtheLayoutofaScreen.......................................................................5-11

5.8UsingaConferenceSchedule...........................................................................

5.9DisconnectingaConference.............................................................................

Chapter6SystemDiagnosisandMaintenance.......................................

6.1SystemDiagnosis..............................................................................................6-1

4-22

5-5

5-8

5-13

5-14

6-1

6.1.1ViewingtheInformationofaVersion..........................................................6-1

6.1.2ViewingtheInformationofaCall...............................................................6-2

6.1.3ViewingtheInformationofaT erminal........................................................6-3

6.1.4UploadingandDownloadingLogFiles.......................................................6-4

6.1.5T estingtheSoundofaTerminal................................................................

6.1.6DiagnosingaNetworkConnection.............................................................

6.2SystemMaintenance..........................................................................................

6.2.1RecoveringSystemSettings.....................................................................6-8

6.2.2ConguringaSoftwareUpgradeMethod...................................................6-9

6.2.3QueryingCustomerServiceInformation....................................................6-11

Glossary..........................................................................................................I

6-6

6-7

6-8

II

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AboutThisManual

Purpose

TheZXV10ET312isanew-generationvideoconferenceterminal.Thisterminal
isAndroid-based,light-weighted,andall-in-one.Itisapplicabletosmall-sizedand
medium-sizedvideoconferences.

Thismanualdescribesthecongurationoperations,conferenceoperations,system
diagnosis,andmaintenanceoftheZXV10ET312.

IntendedAudience

Thismanualisintendedfor:

lSoftwaredebuggingengineers
lDatacongurationengineers
lMaintenanceengineers

WhatIsinThisManual

Thismanualcontainsthefollowingchapters.

Chapter1,SafetyPrecautionsDescribestheprecautionsduringinstallationanduseofa

ZXV10ET312terminal.

Chapter2,ProductOverviewDescribesthepositioningandfeaturesoftheZXV10ET312.

Chapter3,Installationand

Preparation

Chapter4,SystemCongurationsDescribeshowtocongureanetwork,cloudservices,common

Chapter5,ConferenceOperationsDescribeshowtooperateacamera,makeaconferencecall,

Chapter6,SystemDiagnosisand

Maintenance

Describesthesystemstructure,terminaloverview,frontpanel,

rearpanel,andinterfacesoftheZXV10ET312.

parametersofconferencecapability,andaudioconguration.

andperformcommonconferenceoperations.

Describeshowtoperformcommonsystemdiagnosisand

softwaremaintenanceoperations.

RelatedDocumentation

Thefollowingdocumentationisrelatedtothismanual.

ManualIntroduction

ZXV10ET312QuickStartGuideDescribeshowtoquicklyconnecttoZXV10ET312terminalor

otherperipherals,andcommonconferenceoperations.

ZXV10ET312ProductDescriptionDescribesZXV10ET312positioning,features,structure,

function,networkdeployment,andtechnicalspecications.

I

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Conventions

Thismanualusesthefollowingconventions.

Notice:indicatesequipmentorenvironmentsafetyinformation.Failuretocomplycanresult

inequipmentdamage,dataloss,equipmentperformancedegradation,environmental

contamination,orotherunpredictableresults.

Note:providesadditionalinformationaboutatopic.

II

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Chapter1

SafetyPrecautions

BasicRequirements

lDonotdisassembletheZXV10ET301oropenitsshellbyyourself.Contactyour

serviceproviderinatimelymannerifthedeviceisfaulty .

lAnymodicationofthestructure,safetydesign,orperformancedesignofthedevice

withoutpriorauthorizationisprohibited.

lComplywithrelatedlawsandregulationsandrespectthelegalrightsofothersduring

theuseofthisdevice.

TransportationSecurity

lKeepthedevicedry ,andavoidintensecollisionduringitsstorage,transportation,and

use.

lTheouterpackagingofthedevicemustberetainedduringtransportationtoavoid

scratchesanddamageonthesurfaceofthedevice.

lWhenthedeviceistemporarilystored,paditwithcushioningmaterialssuchas

cartonsatthebottomtoavoiddirectfriction,bumps,andcollisionwiththeground
andsurroundingobjects.

lTomovethedeviceonsite,youshouldpreparefoamplasticandcardboardprotection

materialsinadvancetoprotecttheforceapplicationpointsandcontactpointsofthe
devicethroughsoftisolation.

lUseextremecarewhenhoistingthedevicetoavoiddamagetothesurfaceofthe

devicecausedbycollisionbetweenthedeviceandotherobjects.

RequirementsforDeviceInstallation

lPlacethedeviceinaventilatedenvironmentthatisnotexposedtobrightlight.
lKeepthedevicefarawayfromanyelectricalappliancewithastrongmagneticor

electriceld,forexample,amicrowaveovenandarefrigerator.

lKeepthedeviceawayfromheatsources,vapor,high-temperatureandhumidplaces,

andsunlight.

lDonotplacethedeviceinaviolentlyvibratingenvironment.
lDonotplacethedevicenearinammableobjects,forexample,foam.
lHorizontallyplacethisdeviceonaplatformoutofchildren'sreach.Donotputany

heavyobjectonthedevice.

lEnsurethatthereisnohigh-powerdevicewithina5-meterradiusofthedevice.The

devicecannotshareapowersupplylinewithanyhigh-powerdevice.Donotconnect
thedeviceandanyhigh-powerdevicetothesameACpowerstrip.

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ZXV10ET312UserGuide

lEnsurethatthereisnofacilitythatimpactstheheatdissipationofthedevicewithin

a1-meterradius.Keeptheheatdissipationholesofthedevicecleantopreventthe
devicefrombeingoverheated.

lDonothotswapHDMIcables.
lTheterminalandcameramustbeconnectedtopowersupplybyusingthepower

adaptersprovidedwiththem.

lToconnectthecameratotheterminal,usetheUSBcableprovidedwiththecamera.

Noextendedlineissupported.

RequirementsforDeviceMaintenance

lDonotplugorremoveinputoroutputconnectorsfrequently.
lAfterthedeviceispoweredoff,waitforatleast15secondsbeforepoweringiton.
lKeepthedeviceclean.
lBeforecleaningtheproduct,poweritoff,andremovethepowercable.Useasoftand

dryclothtocleanthedevicecase.

lPoweroffthedeviceandremovethepowercableifthedevicewillnotbeused.

BatterySecurity

lUsebatteriesofthepropermodelandinstalltheminaccordancewiththecorrect

polarities.

lIfabatterycannotbeinstalledproperly,donoforciblypressit,avoidingbatteryleakage

orexplosion.

lIfabatteryleaks,smokes,orreleasesasmell,replaceitimmediately.
lDonotuseoldandnewbatteriestogether.Replaceallthebatteriesifanybattery

needstobereplaced.

lIfbatteryliquiddropsonyourskinorclothes,washitwithplentyofcleanwater

immediately,andgotohospital.

lIfbatteryliquidsplashesontoyoureye,donotrubtheeye,butwashitwithplentyof

cleanwaterimmediately,andgotohospital.

lRemovethebatteriesifthedevicewillnotbeusedforalongperiod.
lDisposeofexhaustedbatteriesinaccordancewiththeinstructions.

EnvironmentalProtection

Donotputscrappeddevicesintogarbagecans.Abidebylocalregulationsonhowto
disposeofpackagingmaterials,exhaustedbatteries,andscrappeddevices,andsupport
recyclingactivities.

Class-AProductStatement

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigital
device,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedin
acommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,

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Chapter1SafetyPrecautions

This device complies with FCC radiation exposure limits set forth for an uncontrolled

environment and it also complies with Part 15 of the FCC RF Rules. This equipment

must be installed and operated in accordance with provided instructions and the

antenna(s) used for this transmitter must be installed to provide a separation

distance of at least 20 cm from all persons and must not be co-located or operating

in conjunction with any other antenna or transmitter. End-users and installers must

be provide with antenna installation instructions and consider removing the

no-collocation statement.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:

lThisdevicemaynotcauseharmfulinterference.
lThisdevicemustacceptanyinterferencereceived,includinginterferencethatmay

causeundesiredoperation.

Caution!

Anychangesormodicationsnotexpresslyapprovedbythepartyresponsiblefor
compliancecouldvoidtheuser'sauthoritytooperatetheequipment.

Router

Instructions

The precautions that should be taken when routers are used in a videoconferencing system
are as follows:

lUseenterprise-levelswitchesandrouters.
lDonotuseahub.
lTheroutersmustsupporttheQoSprotocolandalgorithm.Ifnot,upgradethesoftware.
lSetQoSparametersontherouters.SetQoSparametersforvideoservicesand

commonservicesontherouters,sothatvideodatapacketsarenotdiscardedupon
networkcongestion.

lUseasfewrouterhopsaspossible.Videodevicesshouldbeconnectedtothemain

switchifpossible.Reducethenumberoftherouterhopstoavoidtoomuchnetwork
transmission,whichmayaffectvideotransmission.

lUsedifferentVLANstoseparatethevideoconferencingservicefromotherservices.
lWhenthenetworkisblocked,usethebufferqueuetechnologyastherstprevention

method.Largecachesarepreferred.Allocateanindependentcacheforeachport.

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Thispageintentionallyleftblank.

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Chapter2

ProductOverview

TableofContents

ProductPositioningandCharacteristics.....................................................................2-1

ProductStructure.......................................................................................................2-3

Functions...................................................................................................................2-6

NetworkDeployment..................................................................................................

InterfacesandProtocols.............................................................................................2-9

TechnicalSpecications...........................................................................................

EnvironmentalRequirements...................................................................................2-11

CompliantStandards................................................................................................2-12

2.1ProductPositioningandCharacteristics

2-7

2-10

2.1.1ProductPositioning

TheZXV10ET312isanew-generationlightweightvideoconferencingterminaldeveloped
byZTE.Itusesaseparatestructure,andiseasytodeployandoperate.

BasedontheinternationalstandardSIPandH.323protocols,theZXV10ET312hasafull
setofprofessionalaudioandvideoservicecomponents,supports1080pultraHDvideo,
hasgoodnetworkadaptabilityandsecurity,andisapplicabletovarioustypesofsmalland
medium-sizedvideoconferences.

2.1.2ProductCharacteristics

UltraHDVideoconferencingatLowBandwidth

lProvides720pand1080pHDvideoimagesat256kbpsand512kbpsbandwidth

respectively,offeringmorelifelike,clearer,andmoreuentvideoimagesatthesame
bandwidth.

lSupportsamaximum4Mbpsconferencerate,providingultra-highefciencyvideo

effects.

lDisplaysimagesinnaturalcolorsandclearlayers,eliminatesthemosaiceffect,and

preventsimagesfromashing.

lSupportsenhancedencodingincriticalareas,presentingclearimages.

HighlyIntegratedDesignthatImmenselySimpliesInstallationandDeployment

lTheinterfacesareextremelysimpleandefcient.

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ZXV10ET312UserGuide

lThehostandthecameraareseparated.Thereisabuilt-inomnidirectional

microphone.

lTheproductsupportsmultipleinstallationmodes,whichareapplicabletovariousroom

structures.

Theproductcanbeplacedonahorizontaltable,orbemountedonawall,overaTV
set,orontheceilingofaroombyusingthematchingbracket.

VariousCharacteristicIntelligentFunctionsthatAreEasytoUseandMeetMany
Requirements

lDual-streamsharingmode

ComplieswiththeSIP-basedBFCPandH.323-basedITU-TH.239international
dual-streamprotocols,thussupportingcommunicationwithmainstreamSIPand
H.323videoterminalsintheindustry.

AfteracontentsourcedevicewithanHDMIinterfaceisconnectedtotheterminal
throughacable,conferenceparticipantsinalltheconferenceroomsoftheconference
canwatchthecontent.

lAccessofmultipletypesofmicrophones

Supportsinputfrombuilt-in,digital,andlinearmicrophones,meetingvarious
personalizedrequirementsandusescenarios.

User-FriendlyGUIandRemoteControlDesign

lSimpleconguration

Whentheterminalisusedforisrestoredtothefactorydefaultsettings,aconguration
wizardisprovidedautomaticallytohelptheusercongurebasicparametersquickly.

lDelicatedesignoftheremotecontrol

Integratedwiththekeysthatareusedmostfrequently,theremotecontrollookssmall
andexquisite,andiseasytouse.

lClearGUIsandeasyoperations

BeautifulremotecontroloperationGUIs,onwhich,ausercanmakeacallbypressing
onlyonekey.

lReal-timedisplayofterminalinformation

AGUIdisplaystheIPaddressofthelocalconferenceroom,networkstatus,and
conferencestatusinrealtime.

GoodNetworkAdaptabilityandSecurity,andaStableandReliableSystem

lSupportsaudioandvideopacketlosscompensation,QualityofService(QoS),

ForwardErrorCorrection(FEC),automaticIPrateadjustment,andNetworkAddress
Translation(NAT)/Firewalltraversaltechnologies,ensuringgoodnetworkadaptability.

lSupportsanumberofsecuritymechanismssuchasterminalregistration,password

authentication,andAdvancedEncryptionStandard(AES)mediaencryption.

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HighInteroperabilityandCompatibilitythatProtectUserInvestment

lInteroperability

BasedontheSIPandH.323protocols,thisproducthasgoodinteroperabilitywith
mainstreamSIPterminalsandH.323terminalsandserversintheindustry.

lMultiplecompatibilitymechanisms

Thisproductsupportsintelligentaccessofterminalsthatusedifferentaudioandvideo
protocolsanddifferentbandwidths,andselectsthebestconferenceeffect.

2.2ProductStructure

2.2.1BasicComponentsoftheSystem

Forthebasiccomponentsofthesystemanddescriptionsoftheirfunctions,refertoTable

2-1.

Table2-1BasicComponentsoftheSystem

Chapter2ProductOverview

ComponentDiagramFunctionDescription

TerminalhostTheZXV10ET312terminalhostisthe

coredeviceofthesystem.Itencodes

localimagesandaudio,andsendsthem

tothetransmissionnetwork.Atthesame

time,itdecodesreceivedremoteimages

andaudio,andoutputsthemtothevideo

andaudiodevicesconnectedtothelocal

terminal.

CameraThecameraisthebasicvideoinput

device.

TVsetATVsetisthebasicvideodisplayand

audiooutputdevice.

Note:Adisplayorprojectorcanalsobe

usedasthedisplaydevice.

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ComponentDiagramFunctionDescription

MicrophoneAmicrophoneisthebasicaudioinput

device.

Note:TheleftgureshowstheZXV10

A100digitalmicrophone,whichisnota

xedconguration,andcanbereplaced

withanothertypeofmicrophoneas

needed.

Infraredremote

control

2.2.2TerminalOverview

Theinfraredremotecontrolisthemain

operationandcontroldeviceoftheZXV10

ET312.

Toremotelycontrolavideoconferenceby

usingtheremotecontrol,aligntheremote

controlwiththeinfraredlight-receiving

surfaceoftheterminal.

Note:Theleftgureshowstheremote

controlofthestandardconguration.

OtherremotecontrolsprovidedwithZTE

videoconferencingterminalscanalsobe

used.

FrontPaneloftheTerminal

Figure2-1showsthefrontpaneloftheZXV10ET312terminalhost.

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Figure2-1FrontPanelDescription

RearPaneloftheTerminal

Chapter2ProductOverview

Figure2-2showstheinterfacesontherearpaneloftheZXV10ET312.

Figure2-2InterfacesontheRearPaneloftheTerminal

Note:

Thefollowingdescribestheinterfaceiconsontherearpanel:

lThe

lThe

iconindicatesanoutputinterface.

iconindicatesaninputinterface.

Table2-2DescriptionsofInterfacesontheRearPaneloftheTerminal

No.InterfaceDescription

1PowerinterfaceConnectedtoa12VDCpowertosupplypowertotheterminal.

Note:Theterminalandcameramustbeconnectedtopowersupply

byusingthepoweradaptersprovidedwiththem.

2D-MICinterfaceProvidesaccessfortheA100digitalmicrophone.

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ZXV10ET312UserGuide

No.InterfaceDescription

3LANinterfaceConnectedtoanIPnetwork.EitheraWiFinetworkoranIPnetwork

shouldbeselected.

4TRSinterface3.5mmaudioinputandoutputinterface,whichprovidesaccessfor

alinearmicrophoneoraudiomatrix.

5HDMIOUTinterface

1

6USB2.0interfaceUSBinterface.AnupgradesoftwarepackagestoredinaUSB

7HDMIOUTinterface

2

8HDMIINinterfaceHDvideoandaudioinputinterface,whichisconnectedtoan

9USB3.0interfaceVideoinputandcameracontrolinterface,whichisconnectedtoa

HDvideoandaudiooutputinterface,whichistypicallyconnectedto

therstdisplaydevice(suchasanHDTVset).

storagedevicecanbeusedtoupgradetheterminalsoftware.

HDvideoandaudiooutputinterface,whichistypicallyconnectedto

theseconddisplaydevice(suchasaprojector).

auxiliaryvideosourcedevicesuchasacomputer.

USBcamera.

Note:Toconnectthecameratotheterminal,usetheUSBcable

providedwiththecamera.Noextendedlineissupported.

2.3Functions

ConferenceCall

lAnswersacalltojoinaconference.
lCallsaSIPvideoterminaltoinitiateapoint-to-pointvideoconference:Ausercan

entertheSIPnumberorIPaddressofthepeerparty ,oruseacallrecordtoinitiatea
conference.

lCallsanH.323videoterminaltoinitiateapoint-to-pointvideoconference:Ausercan

entertheH.323terminalnumber(E.164)orIPaddressofthepeerparty,oruseacall
recordtoinitiateaconference.

lCallsavideoconferencingservertojoininamulti-pointconference:Ausercanenter

aconferencenumbertojoinamulti-pointconference.

ContentSharing

lRemotecontentsharing(dualstreams)

àTheZXV10ET301supportsthefollowinginternationaldual-streamprotocols:

SIP-basedBFCPandH.323-basedITU-TH.239.

àSharedcontentcancomefromaPCorothervideosourcedevices.

lLocalcontentsharing(screenprojection)

SharedcontentcancomefromaPCorothervideosourcedevices.

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Chapter2ProductOverview

GUI

lVariousvideolayouts:localfullscreen,remotefullscreen,fullscreenforauxiliary

video,Picture-In-Picture(PIP),andPicturebyPicture(PBP).

lSimpleNetworkTimeProtocol(SNTP)timesynchronizationconguration.

Compatibility

lSupportsintercommunicationwithmainstreamH.323andSIPhardwarevideo

terminals.

lSupportsintercommunicationwiththeZTESIPsoftwareterminal,VT100.

2.4NetworkDeployment

TypicalNetworkArchitecture

Figure2-3showsanetworkincludingtheZXV10ET312IPterminalsandMCUconference

servers,wheretheseterminalsjoinanIPconferenceheldbytheMCUs.

Figure2-3T ypicalNetworkArchitecture

Networkarchitecturedescription:

lInzoneA,theZXV10ET312terminalisconnectedtotheMCUinthepublic

network.Thisscenarioisapplicabletoaconferencebetweendifferentcompaniesor
organizationsinthepublicnetwork.

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lInzoneB,theMCUisconguredwithtwodifferentnetworksegments.Thisscenario

isapplicabletoaconferencebetweeninternaldepartmentsofacompanyinthesame
privatenetworkorbetweendifferentcompaniesororganizationsinthepublicand
privatenetworks.

lInzoneC,theZXV10ET312terminalsandtheMCUareconnectedinthesameprivate

network.Thisscenarioisapplicabletoaconferencebetweeninternaldepartmentsin
thesamecompanyinthesameprivatenetwork.

lIftheMCUsinzonesA,BandCarecascaded,thisscenarioisapplicabletoa

conferencebetweenmultipleorganizationsindifferentprivatenetworksandthe
publicnetwork.

HybridNetworkwithSoftTerminals

BasedontheSIPandH.323protocols,theZXV10ET312canbeconnectedtothe
conferencecloudserviceplatformandtheFTS2000tointercommunicatewithmainstream
SIPvideoterminals,H.323terminals,andVT100softwareterminals.Figure2-4showsa
typicalnetwork.

Figure2-4HybridNetworkwithSoftTerminals

Networkarchitecturedescription:

TheZXV10FTS2000isarewalltraversalsoftwareserverdevelopedbyZTE.Itcan
providemulti-boundaryrewallandNA TservicesforH.323andSIPnetworks.

NetworkofConvergencewiththeZTEIMS

TheIMSprovidesmobileandxedmultimediaservicesbyusingaSIP-basedVoIP
application.TheZTEIMSsolutionisintegratedwithMCUs,soitcanprovideHD

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Chapter2ProductOverview

videoconferencingfunctions.BasedonSIP ,theZXV10ET312terminalcanbeseamlessly
convergedwiththeIMS.Figure2-5showsatypicalnetwork.

Figure2-5NetworkofConvergencewiththeZTEIMS

Networkarchitecturedescription:

lTheZXV10ET312terminalaccessesanIMSnetworkthroughSIPregistration,and

lAfterjoiningtheIMS—convergedconference,theZXV10ET312canexchangevideo

2.5InterfacesandProtocols

ForadescriptionoftheinterfacesandprotocolsoftheZXV10ET312,refertoTable2-3.

Table2-3InterfacesandProtocols

InterfaceTypeDescriptionandQuantity

Videoinput

interfaces

Videooutput

interfaces

canjoinorholdanHDvideoconferenceontheIMSnetwork.

andaudiosignalswithmultipletypesofclients,forexample,SIPhardterminals,soft
terminals,andvideophones,facilitatingusercommunication.

CompliantStandardand

Protocol

1×HDMIIN,high-denitionvideoinputHDMI1.4

1×USB3.0,high-denitionUSBcamera

interface

2×HDMIOUT ,high-denitionvideooutput

USB3.0

HDMI1.4

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InterfaceTypeDescriptionandQuantity

1×D-MIC,providingaccessfortheA100digital

microphone

Audioinput

interfaces

Audiooutput

interfaces

Networkinterfaces

USBinterface2×USB1×USB2.0,1×USB3.0

Infraredremote

controlinterface

1×TRS,3.5mmlinearvideoinputinterface-

2×built-inmicrophones,oneontheleftside

andtheotherontherightsideofthefrontpanel

2×HDMIOUT(bothvideooutputandaudio

outputaresupported),foraudiooutput

1×TRS(bothaudioinputandoutputare

supported),3.5mmlinearaudiooutput

interface

1×LAN,IP10/100Base-TRJ-45

1×WiFi(built-in)IEEE802.11b/g/n2.4G

Receivesinfraredsignalsfromtheremote

control.

CompliantStandardand

Protocol

RJ-45

-

HDMI1.4

-

NECcodingstandard

Powerinterface112VDC

2.6TechnicalSpecications

PhysicalSpecications

ForthephysicalspecicationsoftheZXV10ET312,refertoT able2-4.

Table2-4PhysicalSpecicationsoftheTerminal

PhysicalParameterSpecication

Dimensions280.19mm×111.18mm×61mm(length×width×height)

Weight0.79kg

PerformanceandCapacity

ForadescriptionoftheperformanceandcapacityspecicationsoftheZXV10ET312,refer
toT able2-5.

Table2-5PerformanceandCapacitySpecications

ItemValue

CallbandwidthIP:64kbps–4Mbps

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ItemValue

Movingimageresolution

Datacontentresolution

Chapter2ProductOverview

lHD1080p（1920×1080），60fps

l720p（1280×720），30fps

l576p（1024×576），30fps

l448p（768x448），30fps

l288p（512x288），30fps

l192p（352x192），30fps

lHD1080p（1920×1080），30fps

l720p（1280×720），30fps

lXGA（1024×768），30fps

lSXGA（1280×1024），30fps

lSXGA（1280×768），30fps

lWXGA（1360x768），30fps

lWXGA（1280x800），30fps

lWXGA+（1440x900），30fps

2.7EnvironmentalRequirements

RequirementsforthePowerSupply

TheratedoperatingvoltageandoperatingcurrentoftheZXV10ET312terminalare
describedbelow:

lInput:100VAC–200VAC,50–60Hz
lOutput:12VDC

TheoverallpowerconsumptionoftheZXV10ET312terminalis8.5W.

OperatingEnvironment

Inoperatingstatus,theZXV10ET312terminalhasthefollowingrequirementsforthe
environment:

lTemperature:0°Cto40°C
lRelativehumidity:10%to90%
lAmbientnoise:lessthan46dBASPL

TransportationandStorageEnvironment

Innon-operatingstatus,theZXV10ET312terminalhasthefollowingrequirementsforthe
environment:

lTemperature:–40°Cto+70°C
lRelativehumidity:10%to90%

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2.8CompliantStandards

ForthestandardsthattheZXV10ET312complieswith,refertoT able2-6.

Table2-6CompliantStandards

ItemSpecications

Multimediaframework

protocols

Videoencodingand

decodingprotocols

Audioencodingand

decodingprotocols

Dual-streamstandardsIEFTBFCPandITU-TH.239

Networktransport

protocols

IPprotocolsIPv4andIPv6

WiFistandardsIEEE802.11b/g/n2.4G

Mediaencryption

algorithm

ExecutionstandardsGB4943.1-2011,GB9254-2008,andYD/T993-1998

IETFSIPandITU-TH.323

H.264HP ,andH.264

G.711A-Law,G.71 1μ-Law,G.722,G.722.1

ZTE_BA_STEREO,AAC-LD_STEREO,andSILK

TCP/IP ,DHCP ,T elnet,HTTP ,andTR069

AES

Polycom

,G.722.1C

Polycom

,

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Chapter3

InstallationandPreparation

TableofContents

DeviceConnection.....................................................................................................3-1

TerminalControlModes..............................................................................................3-2

RemoteControlOperationOverview..........................................................................3-3

WebPageOperations................................................................................................

3.1DeviceConnection

Figure3-1showsthecommondevicesthatcanbeconnectedtotheZXV10ET312

terminal.

3-6

Notice!

DonothotswapanHDMIcable.Otherwise,thedevicemaybedamaged.

Figure3-1DeviceConnection

ForadescriptionofthedevicesthatcanbeconnectedtotheZXV10ET312terminal,refer
toT able3-1.

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Table3-1DevicesthatCanBeConnectedtotheZXV10ET312

ConnectionT ypeConnectionDescription

Displaydevice

connection

Audiooutput

connection

Videoinput

sourceconnection

Microphone

connection

lTherecommendedconnectionisasshownatC.ConnecttheHDMIOUT

1interfaceoftheterminaltoanHDTVset,whichistobeusedasthe

maindisplaydevice.

lTheconnectionasshownatBcanalsobeused.ConnecttheHDMIOUT

2interfaceoftheterminaltoanHDTVset,whichistobeusedasthe

auxiliarydisplaydevice.

lTheHDMIOUTinterfaceoftheZXV10ET312terminalcanoutputvideo

andaudiosignalssimultaneously,asshownatC.ConnecttheHDMIOUT

interfaceoftheterminaltoanHDTVsettomaketheTVsetplayaudio.

lAusercanalsoconnectthe3.5mmTRSinterfaceoftheterminaltoapower

ampliertoplayampliedaudio.

Theterminalsupportssimultaneousinputoftwochannelsofmainvideoand

auxiliaryvideo.

lForthemainvideoinput,thebuilt-incameraoftheZXV10ET312terminalis

recommended.

lFortheauxiliaryvideoinput,theconnectionisasshownatC.Connectthe

HDMIINinterfaceoftheterminaltoavideosourcedevicesuchasaPC.

Selectanyofthefollowingmicrophones:

lBuilt-inmicrophone:Noconnectionisrequired.TheZXV10ET312terminal

hastwobuilt-inmicrophones,whicharedistributedontheleftandright

sidesofthefrontpanel.

lA100digitalmicrophone:TheconnectionisasshownatE.

lLinearmicrophone:Connectthe3.5mmTRSinterfacetothelinear

microphone.

Network

connection

Accesseitherofthefollowingnetworks:

lWiredIPnetwork:ConnecttheLANinterfaceoftheterminaltotheEthernet.

lWiFinetwork:EnableWiFionthenetworksettingpageoftheterminal.

3.2TerminalControlModes

TheZXV10ET312terminalsupportstwocontrolmodes:remotecontrolmodeandWeb
mode.Forthetypicalapplicationscenariosofeachmode,refertoT able3-2.

Table3-2ControlModesinTypicalApplicationScenarios

OperationRemoteControlModeWebMode

Congurationandmodicationoo

Holdingaconferenceoo

Multi-pointconferencecontrolo-

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Chapter3InstallationandPreparation

OperationRemoteControlModeWebMode

Sendingsubtitles-o

Softwaremaintenanceoo

Systemdiagnosisoo

lRemotecontrolmode:Auserusestheterminalremotecontroltocontroltheterminal.

Note:

Iftheremotecontrolisinsensitive,checkitsbatterylevel.

lWebmode:AuserlogsintotheWebpagefortheterminalthroughabrowserto

controltheterminal.Theaddressis"http://IPaddressoftheterminal".

3.3RemoteControlOperationOverview

3.3.1RemoteControlOverview

YoucanuseaninfraredremotecontroltooperatetheZXV10ET312.

Youcanusetheremotecontroltoperformthefollowingoperations:

lConguringaterminal
lHoldingaconference
lControllingaconference
lSystemdiagnosis
lSoftwaremaintenance

Figure3-2showsthebuttonsandfunctionsofaremotecontrol.

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ZXV10ET312UserGuide

Figure3-2ButtonsandFunctionsofaRemoteControl

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Note:

lTheaboveimageisusedforillustrationpurposesonly.Theactualremotecontrolis

subjecttoyourshipment.

lTheremotecontrolispoweredbytwoAAA(#7)batteries.Verifythatthebatteriesare

properlyinstalled,andensurethatthebatteriesoftheremotecontrolhavesufcient
electricpowerbeforeusing.

lItisrecommendedthatyouoperatetheremotecontrolwithinsixmeters(not

exceedingeightmeters)bypointingittotheinfraredsignalreceptionareaonthe
frontpanelofaterminalwhenoperatingtheremotecontrol.

3.3.2RemoteControlHomePageOverview

Powerontheterminal.Thesystemautomaticallydisplaysthehomepage,seeFigure3-3.

Figure3-3HomePage

Chapter3InstallationandPreparation

1.Localterminalname/IP

2.Statusbar

3.Systemsetup

4.Screensharing

5.Conferencescheduleand
joining

6.Calling

Note:

Todisplaythehomepage,presstheBackkey.

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lOnthehomepage,pressthearrowandOKkeys.Youcanopenthesystem

conguration,conferenceschedule,screensharing,andcallingwindows.

lTable3-3describestheiconsofthestatusbar.

Table3-3IconDescriptions

IconDescription

GKregistrationsucceeds,andtheH.323conferencecloudservicecanbe

usednormally.

GKregistrationfails,andtheH.323conferencecloudservicecannotbeused

normally.

SIPregistrationsucceeds,andtheSIPconferencecloudservicecanbeused

normally.

SIPregistrationfails,andtheSIPconferencecloudservicecannotbeused

normally.

Thenetworkisproperlyconnected.

3.4WebPageOperations

Thenetworkisimproperlyconnected.

Thecameraisimproperlyconnected.

Note:Thisiconisdisplayedonlywhenthecameraisimproperlyconnected.

Afterthenetworkconnectionoftheterminalisnormal,theusercanlogintotheWebpage
oftheterminal.TheIPaddressoftheterminalistheaddressforaccessingtheWebpage.
Forexample,iftheIPaddressoftheterminalis10.10.10.1,theaddressoftheWeb
pageoftheterminalishttp://10.10.10.1.

ThebrowserssupportedbytheZXV10ET312terminalincludeIE,Firefox,Chrome,and
Safari.

Prerequisite

lThenetworkconnectionoftheterminalisnormal.
lTheIPaddressoftheZXV10ET312terminalisalreadyknown.
lTheusernameandpasswordforloggingintotheWebpageoftheZXV10ET312

terminalarealreadyknown.

Steps

1.EntertheWebpageaddress(forexample,http://10.10.10.1)oftheZXV10
ET312terminalintheaddressbarofabrowsertoopenthesystemloginpage.

2.Selectthelanguagefordisplayonthesystemloginpage.

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Chapter3InstallationandPreparation

3.SelecttheusernamefromtheUsernamelist.EnterthepasswordinthePassword
textbox.

Therearetwooptionsfortheusername:adminanduser.Theinitialpasswordfor
[e-mail],

lTheadminoptionistheadministrator,whocanmodifyandsaveterminal

congurationsafterlogin.

lTheuseroptionisacommonuser,whocannotmodifythesystemcongurations

oftheterminalafterlogin.

Note:

Toensuresystemsecurity,theusershouldmodifythepasswordafterrstlogin.

4.ClicktheLoginbuttontoopentheWebpageoftheZXV10ET312terminal,seeFigure

3-4.

Figure3-4WebPage

1.Menuarea2.Operationdisplayarea

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Thispageintentionallyleftblank.

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Chapter4

SystemCongurations

TableofContents

InitialSettings.............................................................................................................4-1

OtherSettings..........................................................................................................4-16

4.1InitialSettings

4.1.1ConfigurationWizard

WhentheZXV10ET312isrstpoweredonorrestoredtothefactorysettings,the
congurationwizardguidesauserthroughthecongurationoftheZXV10ET312(for
example,networkconnection,conferenceserver,andterminalname).

Theparameterstakeeffectimmediatelywhenthecongurationiscompleted.Thesystem
automaticallysavesthesecongurations,whichremainvalideverytimewhenthesystem
isstarted.Thisfacilitatessubsequentoperations.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.Congurethenetworkconnectionparametersthroughthecongurationwizard,as
showninFigure4-1.Fordetailsabouttheconguration,referto4.1.2Conguringa

NetworkConnection.

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Figure4-1CongurationWizard—NetworkConguration

Note:

lIfnecessary ,youcanskipasteptemporarily.
lThedefaultsettingisDHCP(wired).WhentheIPaddressisobtainedandno

operationisperformedinveseconds,thesystemautomaticallysavesthesetting
andproceedstothenextstep,pressanykeytocancel.

lTocongurethenetworkconnection,select

>Network>Ethernet.For

details,referto4.1.2ConguringaNetworkConnection.

2.ClickNext,pressOKkey,switchtotheCloudselectiontab,asshowninFigure

4-2,Congurethecloudserviceparameters.Fordetailsabouttheparameters,refer

to4.1.3ConguringtheSIPConferenceCloudService4.1.4ConguringtheH.323

ConferenceCloudService.

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Figure4-2CongurationWizard—CloudService

Chapter4SystemCongurations

Note:

lIfnecessary ,youcanskipasteptemporarily.

lTocongurethecloudservice,select>CloudService.Fordetails,refer

to4.1.3ConguringtheSIPConferenceCloudServiceand4.1.4Conguringthe

H.323ConferenceCloudService.

3.ClickNext,pressOKkey ,switchtothePickanametab,asshowninFigure4-3,
Congureanamefortheterminal.Fordetailsabouttheconguration,referto4.1.5

ConguringGeneralParameters.

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Figure4-3CongurationWizard—Pickaname

Note:

lIfnecessary ,youcanskipasteptemporarily.

lToconguretheterminalname,select

details,referto4.1.5ConguringGeneralParameters.

4.1.2ConfiguringaNetworkConnection

Thisproceduredescribeshowtocongureanetworkenvironmentandobtainanetwork
address,inordertoenabletheterminaltocommunicatewithotherdevices.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Network>Ethernet,theEthernetConguration
windowisdisplayed,seeFigure4-4.

>General>TerminalName.For

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Figure4-4EthernetCongurationWindow

3.Congureethernetconnectionparameters.Foradescriptionoftheparameters,refer
toT able4-1.

Table4-1EthernetParameterDescriptions

ParameterDescription

ObtaininganaddresslManual:Networkinformation(forexample,IPaddressofa

terminal)isallocatedbytheadministrator.Therefore,you

needtomanuallycongureit.

lAutomatic:Networkinformation(forexample,IPaddress

ofaterminal)isautomaticallyallocatedbyaDynamicHost

CongureProtocol(DHCP)server.Therefore,youdonot

needtocongureit.

IPAddressTheIPaddressofaterminal(forexample,10.10.10.1).

Thedefaultvalueis128.128.128.128.

SubnetmaskDividesanIPaddressintotwoparts:networkaddressandhost

address(forexample,255.255.255.0).

GateTheIPaddressofthegatewaycorrespondingtotheterminal.

MastDNS/SlaveDNSTheaddressofaDomainNameServer(DNS).IfnoDNSis

enabled,youdonotneedtocongureit.Itcanbeprovidedby

theadministrator.

IfaDNSisenabled,thedomainnamesofSNTPandSIPservers

canbeparsed.Consequently,arelativestabledomainname

canbeusedasanIPaddress.

4.PresstheBackkeyontheremotecontroltosaveyourconguration.

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Result

Afterthenetworkissuccessfullyconnected,thehomepagedisplaysthefollowing
information:

lOnthehomepage,theiconisdisplayedattheupperrightcorner.This

indicatesthatthecurrentnetworkissuccessfullyconnected.

lOnthehomepage,thefollowingterminalcongurationinformationisdisplayedatthe

upperleftcorner:

àIPaddress(forexample,10.10.10.1):Theterminalisproperlyconnectedtoa

network.However,theterminalnameisnotcongured.

àTerminalname/IPaddress(forexample,industrypark16–01/10.10.10.1):The

terminalisproperlyconnectedtoanetwork.Theterminalnameiscongured.

4.1.3ConfiguringtheSIPConferenceCloudService

ThisproceduredescribeshowtousetheSIPconferencecloudserviceoftheZXV10ET312
toholdaconferencebetweentwopartiesoramongmultipleparties.

Prerequisite

lTheterminalisnotengagedinaconference.
lThenetworkisproperlyconnected.

Context

YoucanusetheSIPcloudservicecongurationfunctiontoregisterausernameonthe
SIPserver.Afterregistration,youcanusetheusernametoinitiateSIPcalls.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>CloudService.TheSIPcloudservice
congurationwindowisdisplayed,seeFigure4-5.

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Chapter4SystemCongurations

Figure4-5SIPCloudServiceCongurationWindow

3.ConguretheSIPcloudserviceparametersaccordingtotheactualnetworksituation.
Foradescriptionoftheparameters,refertoTable4-2.

Table4-2SIPCloudServiceParameterDescriptions

ParameterDescription

WorkingmodeOptions:UC_SIP,IMS_SIP,TELECOM_SIP ,and

MICROSOFT_LYNC.

lUC_SIPisthedefaultmode.

lIftheIMSnetworkisused,selectIMS_SIP.

lIftheTELECOMIMSnetworkisused,selectTELECOM_SIP.

lT ocommunicatewithaMicrosoftLYNCclient,select

MICROSOFT_LYNC.

SIPregistrationWhethertoenableSIPregistration.IfyouwanttouseSIPuser

nameforcalling,selectEnable.

TheusernameAusernameregisteredintheSIPserver.Itconsistsofletters,

symbols,anddigits.

Thisusernameisusedtoaddressacall.

RegisterserveraddressDomainnameoftheSIPserveronwhichtheterminalisregistered.

Thedomainisallocatedbytheadministrator .

Theregisterserverisadatabasethatcoversalluseragentsin

thesamedomain.TheregisterservercanqueryandsendIP

addressandotherinformationinaccordancewiththerequestfrom

theSIPproxyserver.TheSIPregisterserverperformsaddress

registrationforclients.

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ParameterDescription

TransferprotocolSelectthetransferprotocolinaccordancewiththeSIPserver

workingmode.

lIfWorkingModeissettoUC_SIP,IMS_SIP,or

TELECOM_SIP,youcanselectUserDatagramProtocol

(UDP),TransmissionControlProtocol(TCP)orTransport

LayerSecurity(TLS).IfyouselectTCPorTLS,youcanmake

acallofSIPtypeafterthesuccessfulregistrationtotheSIP

server.YoumustusetheSIPusernameforaddressing.Ifthe

IPaddressneedstobeusedforthecall,bothpartiesmustbe

successfullyregisteredontheSIPserver.

lIfWorkingModeissettoMICROSOFT_L YNC,youmust

selecttheTransportLayerSecurity(TLS).

Thenameofthe

authentication

Whentheregisterserverrequiresauthentication,the

authenticationnamemustbeconguredandisassignedbythe

administrator.

Theproxyserver

address/Thebackupproxy

serveraddress

IPaddressoftheproxyserver .

TheSIPproxyservercanreceiveasessionrequestfromtheuser

agent,andquerytheacceptedaddressfromtheregisterserver.If

theuseragentandtheproxyserverareinthesamedomain,the

sessioninitializationisforwardedtotheuseragent.Iftheyare

notinthesamedomain,thesessioninitializationisforwarded

toanotherproxyserver.

Iftheproxyserverfailstooperate,thebackupproxyservercan

replaceitfornormaloperation.

Inmostcases,onlytheIPaddressneedstobespecied.Ifthe

portnumberisrequired,theformatshouldbeproxy/standby

proxyserverIPaddress:portnumber,andthegeneraldefault

portnumberis5060.

PasswordThepasswordregisteredbyaterminalintheSIPserver.This

passwordisusedbytheSIPservertoauthenticatethevalidity

ofaterminal.

Thepasswordofaterminalmustbeconsistentwiththatpredened

intheSIPserver.

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ParameterDescription

RegistrationpolicyRegisterPolicyreferstotheprocessingpolicyusedbythe

terminalwhentheusernametoberegisteredbytheterminalis

alreadyregistered.

IfWorkingModeissettoIMS_SIPorTELECOM_SIP,this

parameterisavailable.

lMandatory:Iftheusernamethattheterminalwantsto

registerhasbeenregistered,nomessagewillbedisplayed

andtheusernamewillbeusedfortheterminalregistration.

lManual:Iftheusernamethattheterminalwantstoregister

hasbeenregistered,amessagewillbedisplayed,askingthe

usertoconrmwhethertoregisterthisusername.

lIntelligent:Iftheusernamethattheterminalwantstoregister

hasbeenregistered,nomessagewillbedisplayedandthe

terminalkeepsqueryingtillthisusernameisavailable.

MandatoryorManualisrecommended.

SIPdomainnameIftheworkmodeisIMS_SIPorTELECOM_SIP,thissettingis

required.

TheSIPdomainnameregisteredbytheterminalisassignedby

theadministrator.

4.Afterthecongurationiscompleted,clickSave.

Result

IftheterminalissuccessfullyregisteredtotheSIPcloudservice,andSIPusername
aredisplayedintheupperrightcorner,forexample,BIJ001.

4.1.4ConfiguringtheH.323ConferenceCloudService

WiththeH.323(ITU-TRec.Packet-basedMultimediaCommunicationsSystems)
conferencecloudservice,theZXV10ET312terminalcancommunicatewithterminals
usingthesameH.323cloudservice,andinitiatetwo-partyormulti-partyvideo
conferences.

Prerequisite

lTheterminalisnotengagedinaconference.
lThenetworkisproperlyconnected.

Context

TheGKisagatekeeperofthevideoconferenceforbandwidthmanagement,terminal
authentication,andaddresstranslation.Y oucanuseregisterednameorterminalnumber
insteadofachangeableIPaddresstoinitiateacall.

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YoucanusetheH.323cloudservicetoregisteraname(H.323ID)andterminalnumber
(E.164)forthelocalterminalontheGKserver.Afterregistration,youcanusethe
registerednameandterminalnumbertoinitiateH.323calls.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Select>CloudService>H.323.TheH.323cloudservicecongurationwindow
isdisplayed,seeFigure4-6.

Figure4-6H.323CloudServiceCongurationWindow

3.CongureH.323parametersaccordingtotheactualnetworksituation.Fora
descriptionoftheparameters,refertoTable4-3.

Table4-3CloudService-H.232CongurationDescriptions

ParameterDescription

GKmodeSetstheGKmode.Options:

lDisabled:RegistrationforaGKserverisnotallowed.

lSpecify:TheadministratorwillspecifyaGKforterminal

registration.

lAuto:TheterminalsearchesaGKautomatically.

IfyouneedtoregisterforGK,selectSpecifyorAuto.Itis

recommendedtoselectSpecify.

TheterminalnumberTerminalNo.(E.164)istheuniqueidentierofaterminalinthe

wholenetwork,andalsotheaddressingbaseforanH.323call.

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ParameterDescription

GKEncryptionschemeIfpasswordauthenticationissetfortheGKserver,youshould

selectaGKencryptionmodewhenregisteringontheGKserver.

Options:Disabled,Auto,ZTE,NewVision,andCisco.

lAuto:SelectedtotrythefollowingthreeencryptionmodeZTE,

NewVision,andCiscountiltheregistrationsucceeds.

lZTE:SelectedforZTEGKserver.

lNewVision:SelectedforHuaweiGKserver.

lCisco:SelectedforTandbergGKserver.

RegisterednameThenamethattheterminalregistersontheGKserverconsistsof

Chinese/Englishcharacters,digitsorsymbols.

Thenamemustbeunique.

IDencodingTosettheencodemodewhentheZXV10ET312terminal

communicateswithothermodelterminals.Options:UTF–8and

Unicode.

ItisrecommendedtoselectUTF–8.Ifcharacterscannotbe

displayednormally,selectUnicode.

PasswordUsedbytheGKtoverifyterminalvalidity .IftheGKenables

passwordauthentication,thispasswordmustbethesameasthe

presetpassword,andthentheterminalcanberegisteredonthe

GKsuccessfully.

GKaddressEnterthedomainnameorIPaddressoftheGKserverobtained

fromtheadministratoroftheGKserver.

GKportTheRASportoftheGKisconsistentwiththatoftheGKserver.

Thedefaultis1719.

4.Afterthecongurationiscompleted,clickSave.

Result

IftheterminalissuccessfullyregisteredtotheH.323cloudservice,andGKterminal
numberaredisplayedintheupperrightcorner,forexample,075502.

4.1.5ConfiguringGeneralParameters

Thisproceduredescribeshowtoconguregeneralparameters(includingtheterminal
name,systemtime,language,resolution,scale,andtelnetservice)fordailyuse.

Prerequisite

Theterminalisnotengagedinaconference.

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ZXV10ET312UserGuide

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>General.TheGeneralcongurationwindowis
displayed,seeFigure4-7.

Figure4-7GeneralCongurationWindow

3.Conguregeneralparametersforaterminalasrequired.Foradescriptionofthe
parameters,refertoT able4-4.

Table4-4GeneralCongurationDescriptions

ParameterDescription

TerminalNameThenameofaterminal.Itconsistsofletters,symbols,anddigits(for

example,ShenzhenIndustrialPark10–01).

TimeThedateandtimeofaterminal.Y oucancongureitineitherofthefollowing

ways:

lIfSynchronizationservertimeisselected,ZXV10ET312will

SynchronizeitwiththetimeofanSNTPserver.

lIfcongureitmanually ,TimeZoneandServerIPhastobecongured.

LanguageThelanguagetobedisplayedonascreen.

ResolutionTheterminalresolution.

Ahigherresolutionindicatesaclearervideo.

ScaleSelectascale,dependingonthevideolocationandsizeofadisplay.Inthis

way,thesizeofascreencanbettermatchthatofthedisplay.

Selectthescalebutton,andthenpresstheleftandrightarrowkeysonthe

remotecontroltoadjustthescale.

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ParameterDescription

AdvancedWhethertocontrolaterminalviaT elnetfordebuggingpurposes.Thedefault

valueisoff.Conguratuionwilltakeeffectaftertherestart.

4.PresstheBackkeyontheremotecontroltosaveyourconguration.

4.1.6ConfiguringtheFirewall

NetworkAddressTranslation(NA T)mapsIPaddressesofanLANtoIPaddressesofan
externalpublicnetwork,andthenterminalsintheLANcancommunicatewithterminalsin
theInternet.

IfanH.323terminalinaprivatenetworkthatconnectstoapublicnetworkthroughNAT
needstocommunicatewithaterminalinthepublicnetwork,youcanconguretherewall
toimplementNATtraversal.

lIfaterminalintheprivatenetworkcommunicateswithaterminalinanothernetwork

bymakinganH.323call,H.323NATinformationneedstobecongured.

lIfaterminalintheprivatenetworkcommunicateswithaterminalinanothernetwork

bymakinganSIPcall,SIPNATinformationneedstobecongured.

Chapter4SystemCongurations

Context

ICEhasthefollowingrestrictions:

lOnlypoint-to-pointcallsaresupported,andmulti-pointcallsarenotsupported.
lBoththeprivatenetworkandpublicnetworksupporttheICEfunction.
lBFCPdualstreamisnotsupported.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Network>Firewall.TheFirewallwindowis
displayed,seeFigure4-8.

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Figure4-8FirewallCongurationWindow

3.ForadescriptionoftheparametersforconguringNA Tport,refertoT able4-5.Fora
descriptionoftheparametersforconguringH.323Workpattern,refertoT able4-6.
ForadescriptionoftheparametersforconguringSIPWorkpattern,refertoTable

4-7.

lSelectPort.Theportcongurationpageisdisplayed.Foradescriptionofthe

parameters,refertoT able4-5.

Table4-5NATPortCongurationDescriptions

ParameterDescription

TCPPortTheupperandlowerthresholdsoftheTCPportrange.Theseportsare

usedtosendH.245signaling.Thedefaultvaluerangesfrom3230to3280.

YoucanconguretheTCPportrangeto2000through20000.

UDPPortTheupperandlowerthresholdsoftheUDPportrange.Theseportsare

usedtosendRTPmediastreams.Thedefaultvaluerangesfrom3230

to3289.

YoucanconguretheUDPportrangeto2000through20000.

Symmetric

RTP

WhethertoenablethesymmetricRTPfunction.

Iftherearetwoterminals,oneisintheprivatenetwork,andtheotheris

inthepublicnetwork,andtherewallacrossfunctionssuchasH.460,

staticNAT,orICEarenotenabledattheterminalontheprivatenetwork

terminal.Y oucanenablethesymmetricRTPfunctionofthepublic

terminaltoachievetheinterconnectionbetweentheterminalsonpublic

andprivatenetworks.

lSelectH.323WorkPattern.Foradescriptionoftheparameters,refertoTable

4-6.

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Chapter4SystemCongurations

Table4-6H.323NATCongurationDescriptions

ParameterDescription

WorkModeWhethertoenableH.323NAT,includingDisabled,StaticNA TandH.460.

IfDisabledisselected,thereisnoneedtosetotherparameters.

StaticNATmeansthataprivateIPaddressinsidetheIntranetis

translatedintothecorrespondingpublicIPaddress.

H.460isagroupofrewalltraversalprotocols.Usingthisprotocoltogether

withanexternalgateway,theterminalcanexiblytraverserewalls.

PublicNATIfNATModeissettoStaticNAT,thissettingisrequired.

EnterapublicIPaddress.

IP1-3

SubnetMask

1-3

KeepAlive

Intervel

IfNATModeissettoStaticNAT,thissettingisrequired.

LocalintranetprivateIPaddressandcorrespondingsubnetmask.

ThenetworksegmentdeterminedbytheIPaddressandcorresponding

subnetmaskistheprivatenetworksegmentofthelocalterminal.TheNAT

functionisnotusedwhentheterminalsinthisnetworksegmentarecalled.

IfNATModeissettoH.460,thissettingisrequired.

Settheintervalforthesendingkeep-alivepackettotheH.460server,

rangingfrom5to30seconds.Youareadvisedtoretainthedefaultsetting

(5s).

lSelectSIPWorkPattern.Foradescriptionoftheparameters,refertoT able4-7.

Table4-7SIPNATCongurationDescriptions

ParameterDescription

WorkModeEnableordisabletheNATfunctionoftheSIP .Options:Disable,Static

NAT,andICE.IfDisableisselected,youdonotneedtocongure

otherparameters.

StaticNAT:EveryprivateIPaddressofaninternalnetworkis

convertedtoapublicIPaddress.ItmeansthataprivateIPaddressis

convertedtoonlyapublicIPaddress.

ICE:Testswhethertwocommunicationpartiescanbeconnected

throughTraversalUsingRelaysaroundNAT(TURN)orSession

TraversalUtilitiesforNA T(STUN)anddeterminesabettermode.

PublicNATThisparameterissetonlywhenWorkModeissettoStaticNAT.

Enterapublicnetworkaddress.

Compatibility

Mode

SJ-20190419092037-001|2019-04-08(R1.0)ZTEProprietaryandCondential

ThisparameterissetonlywhenWorkModeissettoICE.

Options:RFC5245andWLM2009.

NormallyRFC5245isselected.WLM2009isselectedwhenthe

terminalinterconnectswithaMicrosoftL YNCterminal.

4-15

ZXV10ET312UserGuide

ParameterDescription

TurnServerAddr.

TurnServerPort

TurnServerUser

TurnServerPwd

StunServerAddr.ThisparameterissetonlywhenWorkModeissettoICE.

StunServerPortThisparameterissetonlywhenWorkModeissettoICE.

4.Afterthecongurationiscompleted,clickSave.

4.2OtherSettings

4.2.1SettingCallParameters

Thisproceduredescribeshowtosetthecallresponsemode,whetherauxiliaryvideograb
isallowed,andthedefaultcalltypeforaterminal.

ThisparameterissetonlywhenWorkModeissettoICE.

EntertheinformationabouttheICETurnserver.Itisprovidedbythe

administrator.

IPaddressoftheICEStunserver.

PortIDoftheICEStunserver .

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Conference>Call.TheCallwindowisdisplayed,
seeFigure4-9.

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Chapter4SystemCongurations

Figure4-9CallSettingWindow

3.Setthecallparameters.Foradescriptionoftheparameters,refertoTable4-8.

Table4-8CallParameterDescriptions

ParameterDescription

Thedefault

contacttype

SIPtypeIfThedefaultcontacttypeissettoSIP ,thisparametermustbesetbased

Bydefaultthecall

rate

Apoint-to-point

callresponse

WhethertheterminaloriginatescallstootherterminalsviaSIPorH.323.

onthenetworksituation.Options:URIandTEL.

Thedefaultrateforaterminaltooriginateacalltoanotherterminal.

Selecttheanswermodeforapoint-to-pointcall:Auto,Manual,DoNot

DisturbandAuto(Onlyaudio).

lAuto:Whenacallisreceived,theterminalautomaticallyanswersthe

callandconnectstotheconference.

lManual:Whenacallisreceived,theterminaldisplaysacallprompt

askingyouwhethertoacceptthecall.

lDoNotDisturb:Whenacallisreceived,theterminaldirectlyrejects

thecall.

lAuto(Onlyaudio):Whenthereisanincomingcall,theZXV10ET312

terminaldirectlyconnectstheconferencebyaudiomode.

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ParameterDescription

Auxiliaryvideo

grab

MuteonmeetingWhetheraterminalautomaticallymutesalocalmicrophonewhenjoininga

Whethertoallowotherterminalstotakeawaythepresentationtokenin

theH.323conference.

lAccept:Otherterminalscantakeawaythepresentationtokenwhen

thelocalterminalissendingapresentationvideo,thatistosay ,when

otherterminalssendapresentationvideo,thelocalterminalstopsits

presentationvideo,andallowotherterminalstosenditspresentation

video.

lReject:whenthelocalterminalissendingapresentationvideo,other

terminalscannotsendapresentationvideo.

conference.

4.PresstheBackkeyontheremotecontroltosaveyourconguration.

4.2.2SettingtheVideoSource

Thisproceduredescribeshowtocongurethevideosourceinaccordancewiththe
connectionbetweenthevideoinputinterfaceoftheterminalandtheperipheral.

Inmostcases,thedefaultsettingsareused.Iftheinterfacetowhichthevideosourceis
connectedischanged,thesettingsneedtobechanged.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.Select>Media>Video,theVideosettingwindowisdisplayed.

2.Selectthedesiredvideosourcefromthedrop-downlist.Itisrecommendedthatyou
selectUSBCameraastheprimaryvideosource.

IfUSBCameraisselected,theterminalautomaticallydetermineswhethertousethe
USB2.0orUSB3.0interface.TheUSB3.0interfaceisrecommended.

3.PresstheBackkeyontheremotecontroltosaveyourconguration.

4.2.3SettingQoS

TheQualityofService(QoS)settingreferstothemodeinwhichthenetworkprocesses
IPpacketsaretransferredduringavideoconference.InanIPnetworkwithrestricted
resources,theterminalcanautomaticallyadapttopacketloss,jitter,anddelayinthe
networktoensurevideoandaudiotransmissionquality.

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Chapter4SystemCongurations

Prerequisite

Theterminalisnotengagedinaconference.

Context

lForwardErrorCorrection(FEC)enablestheterminaltoadoptspeciedredundancy

transmissionpoliciesthatwillguaranteeaclearandsmoothvideotransmissionunder
aspeciedpacketlossrate.

WhenenablingtheFECfunction,youarerecommendedtoenabletheIPAutoRate
function.

lAutoIPRatefunctionisusedtoincreaseordecreasethereal-timeconferencerate

automaticallyinaccordancewiththenetworksituation.Ifthepacketlossratioexceeds
aspeciedthreshold,thesystemdecreasestheconferencerate,andifthenetwork
recoverstothenormalsituation,thesystemincreasestheconferencerate.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Network>QoS.TheQoSsettingwindowis
displayed,seeFigure4-10.

Figure4-10QoSSettingWindow

3.SelectFEC.SetFECparametersbyreferringtoTable4-9.

Table4-9FECParameterDescriptions

ParameterDescription

EnableFECWhethertoenabletheFECfunction.Youarerecommendedto

enablethefunctionandtheIPAutoRatefunction.

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ZXV10ET312UserGuide

ParameterDescription

Audio/PrimaryVideo/Sec-

ondaryVideoPacketLoss

Ratio

Audio/PrimaryVideo/Sec-

ondaryVideoRedundancy

Audio/PrimaryVideo/Sec-

ondaryVideoKeepBandwidth

Thepacketlossratioattheremoteend,includingAuto,1%,

3%,5%,10%,20%,and30%.Automeansthepacketloss

ratioissubjecttotheactualsituationattheremoteend.

Options:Auto,5%,10%,15%,20%,30%,40%,50%,and

100%.Autobydefault.

Whethertolowerthecoderatetokeepthetotalbandwidth

unchanged.

4.SelectAutoIPRate.SetAutoIPRateparametersbyreferringtoTable4-10.

Table4-10AutoIPRateParameterDescriptions

ParameterDescription

AutoIPRateIfAutoIPRateisselected,theZXV10ET312terminalenablesautoIPrate

function,andyouneedtosetLowestTx.

lWhenthenetworkqualitydeterioratesandthepacketlossratioexceedsthe

threshold,theconferencerateisdecreased.

lWhenthenetworkrecoverstothenormalsituation,thesystemincrease

theconferencerateautomatically.

Ifthisparameterisnotselected,thisfunctionisnotenabled.

LowestTx.LowestTx.meansthelowestcontrolrate.Theminimumvalueis64kbpsand

5.Afterthecongurationiscompleted,clickSave.

4.2.4SettingTR069

TR–069(T echnicalReport069)isaDSLForumtechnicalspecication.Afteraterminalis
conguredwiththeTR069information,theTR069networkmanagementsystemcanquery
terminalstatusandconferenceinformation,restarttheterminal,upgradetheterminal,and
receivealarmsfromtheterminal.

Prerequisite

Theterminalisnotintheconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

themaximumvalueis1920kbps.

IftherateamountstoLowestTx.theconferenceratedoesnotdecreaseany

moreeventhepacketlossratioincreases.

2.Select>Network>NetworkManagement,theNetworkManagementWindow
isdisplayed,seeFigure4-11.

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Chapter4SystemCongurations

Figure4-11NetworkManagementWindow

3.Settheparameters.Foradescriptionoftheparameters,refertoT able4-11.

Table4-11TR069ParameterDescriptions

ParameterDescription

EnableTR069SetswhethertoenableTR069.Ifyes,otherparametersdisplayedonthe

ACSAddressEntertheIPaddressofACS.

ACSUserNameTheACSusernameisidenticalwiththenamesetontheserver,the

ACSUserPasswordTheACSuserpasswordisidenticalwiththepasswordsetontheserver ,

4.Afterthecongurationiscompleted,clickSave.

4.2.5SettingAudioInput

TheZXV10ET312supportsabuilt-inmicrophone,digitalmicrophone,andlinearinput.
Audioinputcanbeenabledordisabledasrequired.AftertheZXV10ET312isconnected
toanA100digitalmicrophone,itsbuilt-inmicrophoneisautomaticallydisabled.

Ifthelocalsoundheardonaremoteterminalistoolow,thegaincanbeincreased,and
viceversa.

screenmustbeset.

defaultACSusernameiscpe.

thedefaultACSuserpasswordiscpe.

Prerequisite

Theterminalisnotengagedinaconference.

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ZXV10ET312UserGuide

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Select>Media>Audio,theAudiosettingWindowisdisplayed.

3.SlideMicinputtoadjustthegainofmicrophoneinput.

Themaximumgainis16,andtheminimumis0.

4.SelectwhethertoenableBuilt-inmicrophoneandLinearAudioasrequired.

5.PresstheBackkeyontheremotecontroltosaveyourconguration.

4.2.6SettingAESEncryption

AESisatypeofencryptionalgorithm.Ifitisenabled,theterminalencryptsthedata
packets.Thereceivingterminalcandecodevideoandaudioonlyafterdecryptingthe
datapackets.

ThroughAES,youcanencryptthecommunicationdataofaconferencetoprotect
informationsecurity.

Prerequisite

Theterminalisnotengagedinaconference.

Context

lIftheMCUhasenabledAESencryption,theterminalsneedtoenablethisfunctionto

participateintheMCUconference.Otherwisetheterminalscannotparticipateinthe
conference.

lIfAESencryptionisforciblyenabledononeterminal,thisfunctionmustbeenabled

ontheremoteterminal.Otherwise,theterminalscannotinitiatetheconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Conference>Security.TheSecuritysetting
windowisdisplayed,seeFigure4-12.

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Chapter4SystemCongurations

Figure4-12SecuritySettingWindow

3.SetAESencryptionparametersbyreferringtoT able4-12.

Table4-12AESEncryptionParameterDescriptions

ParameterDescription

CloseDoesnotencryptordecryptdata.

AutoDetermineswhethertoencryptordecryptdatainaccordancewiththeAES

settingsoftheremoteterminal.IfAESencryptionissettoOpenatthe

remoteend,theterminalencryptsanddecryptsdata.IfAESencryptionis

settoCloseattheremoteend,theterminaldoesnotencryptanddecrypt

data.

OpenForciblyencryptsordecryptsthedata.

4.PresstheBackkeyontheremotecontroltosaveyourconguration.

4.2.7SettingConferenceCapacity

Thisproceduredescribeshowtocongurethepreferredcodingcapabilityandqualityof
theconferenceaudio,primaryvideoandsecondaryvideo.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Conference>Capacity.TheCapacitysetting
windowisdisplayed,seeFigure4-13.

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ZXV10ET312UserGuide

Figure4-13CapacitySettingWindow

3.Retainthedefaultcapacitysettingorcustomizethesettingasneeded.Fora
descriptionofthecapacityparameters,refertoT able4-13.

Table4-13CapacityParameterDescriptions

ParameterDescription

Audiocapacity

Primary/Sec-

ondaryvideo

capacity

BasicCapacityAudiocodingformat.

PreferredAudioCongurethepreferredaudiocodingformat.IfAuto

BasicCapacityPrimary/Secondaryvideocodingformat.

lIfthisparameterissettoDefault,allcodingformats

areselected.

lIfthisparameterissettoCustom,youcanchoose

amongtheG.722,G722.1,ZTEBA-STEREO,G.711

a-Law,G.71 1u-Law,G.722.1C,SILK,andZTEBA

codingformats.

isselected,theterminaladjustsinaccordancewith

conferencerequirements.

ItisrecommendedtoselectAuto.

lIfthisparameterissettoDefault,allcodingformats

areselected.

lIfthisparameterissettoCustom,youcanchoose

amongtheH.264,H.264HPcodingformats.

àH.264:ThevideocodingefciencyofH.264is

higherthanthatoftraditionalcodingprotocols.

H.264isabletodeliver720pHDvideostreamsat

1024kbps.

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ParameterDescription

PreferredVideoCongurethepreferredprimary/secondaryvideocoding.If

Chapter4SystemCongurations

àH.264HP:ThevideocodingefciencyofH.264HP

ishigherthanthatofH.264.H.264HPisableto

deliver720pHDvideostreamsat768kbps.

IfSecondaryvideocapacityisset,youalsoneedto

conguretheBFCPTransportProtocols.

EitherTransmissionControlProtocol(TCP)orUser

DatagramProtocol(UDP)canbeselectedtosendSIP

BFCPauxiliaryvideos.

Generally,youcanselectTCP,whichisareliable

transmissionprotocol.

YouneedtoselectUDPineitherofthefollowingscenarios:

lThepeerdevicesupportsUDPonly .

lItisrequiredtohaveagoodenvironmentadaptability,

butusedforunreliabletransmission.

Autoisselected,theterminaladjustsinaccordancewith

conferencerequirements.

ItisrecommendedtoselectAuto.

Primary/Sec-

ondaryVideo

Quality

Options:Auto,Clear,andSmooth.

lAuto:thesystemadjustsresolutionandframe

frequencyautomaticallyinaccordancewithnetwork

quality.

lClear:incaseofinsufcientbandwidth,thesystem

decreasesframefrequencytoguaranteevideoquality.

lSmooth:incaseofinsufcientbandwidth,thesystem

reducesvideoqualitytoguaranteeasmoothvideo.

lItisrecommendedtosetPrimaryVideoQualityto

Smooth.

lItisrecommendedtosetSecondaryVideoQuality

toClear.

AdvancedBasicCapacitylIfthisparameterissettoDefault,allcodingformats

areselected.

lIfthisparameterissettoCustom,youcanchoose

amongtheH.224/H.281,H.264AggregationPackets

1,CCM,andBFCPcodingformats.

àH.224/H.281:itisthecameracontrollingprotocol.

Itisrequiredtoselectthisparameterforbothlo-

calterminalandremoteterminaltoenablefarend

controlfunction.

àH.264AggregationPackets1:selectedtocom-

municatewiththeterminalsofothermanufactur-

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ZXV10ET312UserGuide

ParameterDescription

ers.Forsometerminals,onlywhenthisparameter

isselected,istheH.264videocapacityenabled.

àCCM:CodeControlMessage,itisusedtocontrol

themediachanneloftheSIPtypeconference.Af-

teritisenabled,theconferenceoftheSIPtypecan

receivethehandingVCUrequestsandowcontrol

commandmessages.

4.Afterthecongurationiscompleted,clickSave.

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5.1HoldingaConference

Chapter5

ConferenceOperations

TableofContents

HoldingaConference.................................................................................................5-1

AdjustingtheCamera.................................................................................................5-7

AdjustingtheVolumeofaLocalT erminal...................................................................5-8

ControllingaLocalMicrophone..................................................................................

SharingaLocalScreen..............................................................................................5-9

SharingaRemoteScreenviaDualStreaming..........................................................

ChangingtheLayoutofaScreen.............................................................................5-11

UsingaConferenceSchedule..................................................................................5-13

DisconnectingaConference.....................................................................................

5-10

5-14

5-8

5.1.1HoldingaPoint-to-PointConference

TheZXV10ET312enablesyoutomanuallyenterapeeraddress,selectapersonfroma
contactlist,andselectahistoricalrecordtoholdapoint-to-pointconference.Thecalled
partycanbeamainstreamvideoconferenceterminalthatsupportstheSIPorH.323
protocol.

Note:

lIfamultipointconferenceisheldonanMCU,additionofterminalsisallowed.Forhow

tojoinanewterminalorrejoinadisconnectedterminaltotheconferencebycalling
theMCU,referto5.1.2JoiningaConference.

lInapoint-to-pointconference(meaningthatoneterminalcallstheotherwithoutthe

involvementoftheMCU),nonewterminalisallowed.

Prerequisite

lTheterminalisnotengagedinaconferenceandproperlyconnectedtothenetwork.
lTerminalsatbothendscanproperlycommunicateovertheIPnetwork,orare

connectedtothesamecloudservice.Forhowtocongurethecloudservice,referto

4.1.3ConguringtheSIPConferenceCloudServiceand4.1.4ConguringtheH.323
ConferenceCloudService.

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ZXV10ET312UserGuide

Note:

Ifunregisteredinthecloudservice,aterminalcanmakeacallthroughanIPaddress
evenasaguest,insteadofthroughaterminalID.

lTheAESencryptionfunctionisalreadyenabledonbothendsofacallwhenthecall

isencrypted.Thisfunctionisconguredinthe>Conference>Securitypath
fortheZXV10ET312.

Steps

lMakingaCallThroughanIPAddress

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Clickthe

icon,andthenpressOKontheremotecontroltodisplaythemake

callwindow,seeFigure5-1.

Figure5-1MakeCallWindow

3.Selecttheaddressbar,andthenpressOKontheremotecontrol.

4.Openthedialingkeyboard,andthenentertheaddressoftheotherparty.Fora
descriptionoftheparameters,refertoT able5-1.

Table5-1AddressSettingDescriptions

If...Then...

Bothpartiesarenotregistered

withanycloudservice.

SJ-20190419092037-001|2019-04-08(R1.0)ZTEProprietaryandCondential

UsetheremoteIPaddress,forexample,10.10.10.1.

5-2

If...Then...

Chapter5ConferenceOperations

Bothpartiesareregisteredwith

theSIPcloudserviceandneed

toinitiateaSIPconference.

Bothpartiesareregistered

withtheH.323cloudservice

andneedtoinitiateanH.323

conference.

Useoneofthefollowing:

àRemoteIPaddress

àRegisteredSIPusernameoftheremoteend

àRemote"SIPusername@domainname"

Useoneofthefollowing:

àRemoteIPaddress

àRegisteredH.323username(H.323ID)ofthere-

moteend

àRemoteterminalnumber(E.164)

Note:

àIftheremoteIPaddressisusedtoinitiateacall,localandremoteterminals

donotneedtoberegisteredwiththeH.323/SIPcloudservice.

àIftheregisteredH.323usernameorterminalnumberoftheremoteendis

usedtoinitiateacall,localandremoteterminalsmustberegisteredwiththe
H.323cloudservice.Fortheregistrationmethod,referto4.1.4Conguring

theH.323ConferenceCloudService.

àIftheregisteredSIPusernameoftheremoteendisusedtoinitiateacall,

localandremoteterminalsmustberegisteredwiththeSIPcloudservice.If
theremote"SIPusername@domainname"isusedtoinitiateacall,only
theremotepartyneedstoberegisteredwiththeSIPcloudservice.For
theregistrationmethod,referto4.1.3ConguringtheSIPConferenceCloud

Service.

5.PressBackontheremotecontrol.

6.SetthecallparametersbyreferringtoT able5-2.

Table5-2CallParameterDescriptions

Parame-

ter

CalltypeSelectSIPorH.323.

Description

SelectSIPinthefollowingscenarios:

àTheremotepartyonlysupportsSIPconferences.

àTheIMSnetworkofChinaMobileisused.

àTheIMSnetworkofChinaT elecomisused.

àTheremoteterminalisaMicrosoftLyncclient.

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ZXV10ET312UserGuide

Parame-

ter

RateSelectconferencerateinaccordancewithconferencerequirementsand

Description

networksituation,rangingfrom64kbpsto4Mbps.

àFor720pHDvideoconference,atleastselect512kbps.

àFor1080pHDconference,atleastselect1024kbps.

àTheselectedconferencerateshouldbelessthanthenetworkbandwidth.

7.Click,andthenpressOKontheremotecontroltomakeacall.

lMakingaCallThroughaContactList

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Clickthe

icon,andthenpressOKontheremotecontroltodisplaythemake

callwindow.

3.Selecttheaddressbar,andthenpressOKontheremotecontrol.

4.Selectacalleefromthecontactlist.Fordetails,refertoTable5-3.

Table5-3CalleeSelectionDescriptions

If...Then...

Theterminalisnotregisteredinthe

cloudservice.

Theterminalisregisteredwiththe

H.323cloudservice.

Theterminalisregisteredwiththe

SIPcloudservice.

Youcanonlyselectacalleethatsupportscallinitiation

viaanIPaddressorSIPusername@domainname.

Youcanselectacalleethatsupportscallinitiationvia

anH.323address.

Youcanselectacalleethatsupportscallinitiation

viaaSIPaddress.

5.Click,andthenpressOKontheremotecontroltomakeacall.

lMakingaCallThroughaHistoricalConference

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Clicktheicon,andthenpressOKontheremotecontroltodisplaythe
ConferenceSchedulewindow.

3.ClickHistoryConference,andthenpressOKontheremotecontrol.

4.Selectatwo-partyconferencefromthehistoricalconferencelist.

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Chapter5ConferenceOperations

Note:

àIfthelocalterminalisregisteredwiththeSIPcloudservicealone,youcan

onlyselectaSIPhistoricalconference.

àIfthelocalterminalisregisteredwiththeH.323cloudservicealone,youcan

onlyselectanH.323historicalconference.

5.ClickEditCall,andthenpressOKontheremotecontroltomakeacall.

6.Clickthe

5.1.2JoiningaConference

Tojoinaconference,aterminalcan:

lAcceptacall.
lCallaconferenceID.

Prerequisite

lTheterminalisunengagedintheconferenceandproperlyconnectedtothenetwork.
lTocallaconferenceID,youneedtoobtainitfromthecaller.Ifaconferencepassword

isset,youneedtoobtainthepassword.

lTocallaconferenceID,theterminalmustbeconnectedtothecloudservice

successfully.

lIftheAESencryptionfunctionisenabledontheMCU,thisfunctionisalsoenabled

inthe>Conference>SecuritypathontheZXV10ET312,beforeitjoinsthe
conference.

Steps

icon,pressOKontheremotecontrol.

lAnsweringaCall

Inidlemode,theterminalcanansweracalltojoinaconference.

lCallingaConferenceIDtoJoinaConference

1.PresstheBackkeyontheremotecontroltodisplaythehomepage.

2.Clickthe
callwindow,seeFigure5-2.

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icon,andthenpressOKontheremotecontroltodisplaythemake

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ZXV10ET312UserGuide

Figure5-2MakeCallWindow

3.Selecttheaddressbar,andthenpressOKontheremotecontrol.

4.Openthedialingkeyboard,andthenentertheconferenceID.

Note:

Ifaconferencepasswordisset,youneedtoenterthepasswordtojointhe
conference.

5.PressBackkeyontheremotecontrol.

6.(Optional)SetthecallparametersbyreferringtoT able5-4.

Table5-4CallParameterDescriptions

ParameterDescription

CalltypeSelectSIPorH.323.

RateSelectconferencerateinaccordancewithconferencerequirements

andnetworksituation,rangingfrom64kbpsto4Mbps.

àFor720pHDvideoconference,atleastselect512kbps.

àFor1080pHDconference,atleastselect1024kbps.

àTheselectedconferencerateshouldbelessthanthenetwork

bandwidth.

7.Click,andthenpressOKontheremotecontroltomakeacall.

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5.2AdjustingtheCamera

Priortoorduringaconference,youcanusearemotecontroltoadjustacamera,zoomin
orout,presetthepositionofthecameraandactivatethepresetpositionofthecamera.

Context

lToadjustacamera,youcantiltorrotateittopointtothelocalspeaker.
lTomaketheimageclear,youcanzoominorout.
lPresettingthepositionofthecamera:Y oucanadjustthecameratoaspecicdirection

asaposition,andsavethepositionofthecamera.Ifyouactivatethepresetcamera
position,thecameraisautomaticallyadjustedtothepresetposition.

lActivatingacameraposition:Thepresetcamerapositionforeachvideosourceofthe

ZXV10ET312canbeinvoked.Afterapresetpositionisactivated,thecamerabewill
automaticallyadjustedtothestoredpresetposition.

Steps

1.PresstheBackkeyontheremotecontroltohidetheremotecontroloperationwindow.

2.PresstheCamerakeytoopenthecameracontrolwindow.

3.PresstheOKkeyontheremotecontroltoswitchbetweenthelocalandremote
terminals.

4.Performthefollowingoperationsasrequired.

Chapter5ConferenceOperations

To...Do...

AdjustacameraPressthearrowkeys(up,down,left,andright)ontheremotecontrol.

ZoominoroutanimagePressZoomin/outontheremotecontrol.

5.PresstheOKkeyontheremotecontroltoswitchtothelocalterminal.

6.PresstheCamerakeytoopenthecamerapreset/activatewindow.

7.Performthefollowingoperationsasrequired.

To...Do...

Presetthepositionfor

thecamera

Activateapresetposition

forthecamera

lClickPresetinthePresetorActivateOperationarea.

lSelectaposition,andpresstheOKkey.

lIntheconrmationdialogboxthatisdisplayed,clickSave,and

presstheOKkey.

lClickActivateinthePresetorActivateOperationarea.

lSelectaposition,andpresstheOKkey.

8.Aftercameraisadjusted,presstheBackkeyontheremotecontroltoexitthecamera
controlwindow.

9.PresstheBackkeyontheremotecontroltodisplaytheremotecontroloperation
window.

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ZXV10ET312UserGuide

5.3AdjustingtheVolumeofaLocalTerminal

Inaconference,youcanadjustthevolumeofalocalterminalorstereo.

Note:

Thisadjustmentaffectsthesoundofthelocalterminalonly.

Steps

lAdjustingtheVolumeofaT erminal

1.CheckwhethertheterminalisintheCameraControlwindow.Ifyes,pressBack
ontheremotecontrol.

2.PressV olumeUp/Downontheremotecontroltoadjustthevolume.

lAdjustingtheVolumeofaStereo

Youcanadjustthevolumeofastereo(forexample,TV)bypressingVolumeUp/Down
onitsremotecontrol.

5.4ControllingaLocalMicrophone

Topreventanotherterminalfromhearingalocalterminalduringaconference,youcan
closethelocalmicrophone.

Steps

Performoneofthefollowingoperationsasrequiredtoopenorclosealocalmicrophone.

If...Then...

Theterminalisengaged

inaconference.

Theterminalisidle.

Performoneofthefollowingoperationstoopenorclosealocal

microphone:

lPressMuteontheremotecontrol.

lPressOn/Offonthelocalmicrophone.

1.Fromthehomepage,select

settingpageisdisplayed.

2.DragtheMicinputslidertoadjusttheinputofthelocalmicrophone.

IfMicinputissetto0,thelocalmicrophoneismuted.

3.SelectwhethertoenableBuilt-inmicrophoneandLinearAudio.

4.PresstheBackkeyoftheremotecontroltosavethesetting.

>media>Audio.Then,theAudio

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5.5SharingaLocalScreen

Ifaterminalisnotengagedinaconference,youcandisplayavideosource(forexample,
PC)onalocalscreen.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.ConnectanHDMIvideosourcedevice(forexample,PC)totheHDMIINinterfaceof
aterminal.

2.PresstheBackkeyontheremotecontroltohidetheremotecontroloperationwindow.

Chapter5ConferenceOperations

3.Clickthe

Sharewindow,seeFigure5-3.

Figure5-3ScreenShareWindow

icon,andthenpressOKontheremotecontroltodisplaytheScreen

Note:

ThecurrentversiondoesnotsupportPCScreenShareandMobileScreenShare.

4.ClickHDMI,andthenpressOKontheremotecontrol.

ThecontentsstoredontheHDMIdevice(forexample,PC)isdisplayedonthescreen
ofthelocalterminal.

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ZXV10ET312UserGuide

5.6SharingaRemoteScreenviaDualStreaming

Inaconference,youcandisplayavideosource(forexample,PC)onthescreensofother
terminalsviadualstreaming.

Prerequisite

lTheterminalisengagedinaconference.
lThedefaultvideosourceisalreadyset.Forhowtosetthedefaultvideosource,refer

to4.2.2SettingtheVideoSource.

Context

TheZXV10ET312supportsastandarddual-streamingfunction.Inotherwords,itcan
sendtwostreams:primaryvideoandsecondaryvideo.Iftwostreamsaresuccessfully
sent,aremoteterminalcanviewboththeprimaryvideoandthesecondaryvideo.

lTheprimaryvideocomesfromthescreencapturedbyacamera.
lThesecondaryvideocomesfromanHDMIdevice(forexample,PC).

Steps

1.ConnectanHDMIvideosourcedevice(forexample,PC)totheHDMIINofaterminal.

2.Senddualstreamineitherofthefollowingways.

To...Do...

Senddualstreamsby

pressingkeysontheremote

control

Senddualstreamsinthe

conferencecontrolwindow

PresstheContentkey.ClickSendinthedialogboxthatis

displayed,andpresstheOKkey.

a.PressanyDirectionkeyontheremotecontroltoopenthe

ConferenceControlwindow,seeFigure5-4.

b.Click,andthenpressOKontheremotecontrol.

c.Selectthedesireddevice,andthenpressOKontheremote

control.

d.ClickSendDualVideo,andthenpressOKontheremote

control.

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Chapter5ConferenceOperations

Figure5-4ConferenceControlWindow

3.Aftertwostreamsaresuccessfullysent,eachterminalcanchangethescreenlayout
toviewacombinationoflocal,remote,andsecondaryvideos.

Fordetailsabouthowtochangethescreenlayout,referto5.7ChangingtheLayout

ofaScreen.

5.7ChangingtheLayoutofaScreen

Youcanchangethelayoutofascreentoviewacombinationoflocal,remote,and
secondaryvideos(forexample,full-screen,picture-in-picture,andpicture-by-picture).

Prerequisite

Theterminalisengagedinaconference.

Steps

1.Switchtheimagelayoutineitherofthefollowingways.

To...Do...

Switchtheimagelayoutbyusing

theremotecontrol

Switchtheimagelayoutinthe

conferencecontrolwindow

PresstheLayoutkeyontheremotecontrol.

a.PressanyDirectionkeyontheremotecontroltoopen

theConferenceControlwindow,seeFigure5-5.

b.Click,andthenpressOKontheremotecontrol.

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ZXV10ET312UserGuide

Figure5-5ConferenceControlWindow

2.Selectthedesiredlayout(T able5-5),andthenpressOKontheremotecontroltoview
theeffect.

Table5-5ScreenLayoutDescriptions

LayoutDescription

Full-screen:Itcanbealocalvideo,remotevideo,orsecondaryvideo.

Dual-screen:Itconsistsofanycombinationoftwovideos:local,remote,or

secondary.

Dual-screen(picture-in-picture):Itconsistsofanycombinationoftwo

videos:local,remote,orsecondary.

Thisscreenlayoutisavailablewhentheauxiliaryvideoisenabledfora

conference.Forhowtoenabletheauxiliaryvideo,referto5.6Sharinga

RemoteScreenviaDualStreaming.

Three-screen(picture-by-picture):Itconsistsofthreevideos:local,remote,

andsecondary.

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LayoutDescription

3.Ontheselectedscreenlayout,pressOKagainontheremotecontroltoswitchscreens.

5.8UsingaConferenceSchedule

TheZXV10ET312displayshistoricalconferenceschedulesinrealtime.Historical
conferenceschedulesallowuserstolearnabouttheuseoftheterminal,andthus
maximizeitsutilization.

Context

Chapter5ConferenceOperations

Thisscreenlayoutisavailablewhentheauxiliaryvideoisenabledfora

conference.Forhowtoenabletheauxiliaryvideo,referto5.6Sharinga

RemoteScreenviaDualStreaming.

Three-screen(triangle):Itconsistsofthreevideos:local,remote,and

secondary.

ThecurrentversiondoesnotsupportthedisplayoftheConferenceScheduleand
OrderedConferenceofthecurrentday.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Clicktheicon,andthenpressOKontheremotecontroltodisplaythe

ConferenceSchedulewindow,seeFigure5-6.

Figure5-6ConferenceSchedule

PagedisplaytheHistoryConferencelist.

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ZXV10ET312UserGuide

5.9DisconnectingaConference

Ifitisunnecessarytoattendaconference,youcanmanuallydisconnectittosave
resources.

Context

lInaPoint-to-pointconference,ifeitherpartydisconnectsit,thisconferenceisended.
lInamulti-partyconference,ifaterminalexits,otherterminalscancontinuethecon-

Steps

1.PressanyDirectionkeyontheremotecontroltoopentheConferenceControl

2.Performthefollowingoperationsasrequired.

ference.

window.

If...Then...

Alocalterminalisengagedina

P2Pconference

Alocalterminalisengagedina

multi-partyconference

a.PresstheDisconnectkeyontheremotecontrol.

b.Inthepopupdialogbox,clickConrm,andthenpress

OKontheremotecontroltoendtheconference.

Hanguptheconferenceineitherofthefollowingways:

lPressDisconnectkeyontheremotecontrol.Inthe

popupdialogbox,clickConrm,andthenpressOKon

theremotecontrol.Thelocalterminalexitsandother

terminalscontinuetheconference.

lClick

Inthepopupdialogbox,clickConrm,andthenpress

OKontheremotecontrol.Thelocalterminalexitsand

otherterminalscontinuetheconference.

,andthenpressOKontheremotecontrol.

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Chapter6

SystemDiagnosisand
Maintenance

TableofContents

SystemDiagnosis......................................................................................................6-1

SystemMaintenance..................................................................................................6-8

6.1SystemDiagnosis

6.1.1ViewingtheInformationofaVersion

Thisproceduredescribeshowtoviewtheinformationofaterminalversion.Thisfacilitates
theunderstanding,usage,andmaintenanceofaterminal.TheVersionInformation
windowdisplaystheterminalmodel,terminalID,MACaddress,softwareversion,and
hardwareversion.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select

Figure6-1.

>About.TheAboutwindowisdisplayed,see

6-1

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ZXV10ET312UserGuide

Figure6-1AboutWindow

Thiswindowdisplaystheterminalmodel,terminalserial,MACaddress,software
version,andhardwareversion.

6.1.2ViewingtheInformationofaCall

Thisproceduredescribeshowtoviewtheinformationofacallincommunicationmode.
Thisfacilitatestheunderstanding,usage,andmaintenanceofaterminal.TheCall
Informationwindowdisplayssentandreceivedmediastreammessagesaswellascall,
primaryvideo,secondaryvideo,andaudioparameters.

Prerequisite

Theterminalisengagedinaconference.

Steps

1.PressanyDirectionkeytoopentheConferenceControlwindow.

2.IntheConferenceControlwindow,clicktheInformationicononthelowerleftcorner,
andpresstheOKkeyontheremotecontrol.TheRemoteInformationwindowis
displayed,seeFigure6-2.

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Chapter6SystemDiagnosisandMaintenance

Figure6-2RemoteInformationWindow

Thiswindowdisplaysthefollowingcallinformationofaterminal:

lPrimary/secondaryvideoparameters:includingcalltype,bandwidth,callrate,

format,FPS,networkVPL,videoVPL.

lCallparameters:includingthecallrate,calltypeandLSD/MLPrate.
lAudioparameters:includingtherate,formatandbandwidthaswellastheaudio

packetlossratio.

6.1.3ViewingtheInformationofaTerminal

Thisproceduredescribeshowtoviewtheinformationofaterminal,suchasterminalname,
networkstatus,registrationstatusofthecloudservice,andaudio/videointerfacestatus.
Thisfacilitatestheunderstanding,usage,andmaintenanceofaterminal.

Prerequisite

Theterminalisengagedinaconference.

Steps

1.PressanyDirectionkeytoopentheConferenceControlwindow.

2.IntheConferenceControlwindow,clicktheInformationicononthelowerleftcorner,
andpresstheOKkeyontheremotecontroltoopentheLocalInformationwindow.

3.PressOKontheremotecontroltoopentheLocalInformationwindow,seeFigure

6-3.

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ZXV10ET312UserGuide

Figure6-3LocalInformationWindow

Table6-1describestheparametersoftheLocalInformationwindow.

Table6-1LocalInformationDescriptions

ParameterDescription

TerminalNameTheterminalname(forexample,ShenzhenIndustrialPark10–01)

conguredthrough>Other.

IPAddr.TheIPaddressofaterminal.

MACAddr.TheMediaAccessControl(MAC)address(namely,physicaladdress)

ofaterminalbeforeshipment.AMACaddressisuniquegloballyand

determinedbyanetworkadapter.

SIPStatusDisplaystheSIPusername(ofthecurrentterminal)registeredtothe

cloudservice.Fortheregistrationmethod,referto4.1.3Conguringthe

SIPConferenceCloudService.

GKStatusDisplaystheGK(ofthecurrentterminal)registeredtothecloudservice.

Fortheregistrationmethod,referto4.1.4ConguringtheH.323

ConferenceCloudService.

VideoSourceThecurrentlyusedinterfaceanditsoperatingstatusofthevideosource

ofaterminal.

AudioSourceThecurrentlyusedinterfaceanditsoperatingstatusoftheaudiosource

ofaterminal.

6.1.4UploadingandDownloadingLogFiles

Tofacilitateuserstoqueryandchecktheoperationinformationofaterminal,thesystem
willautomaticallyrecordlogs.Thisproceduredescribeshowtouploadloglestoaserver
ordownloadloglesfromastoragedevice(forexample,aUSBstoragedevice).This
facilitatesyoutomaintainaterminalorlocateaproblemfromaterminal.

Prerequisite

Theterminalisnotengagedinaconference.

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Chapter6SystemDiagnosisandMaintenance

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>System>SystemDiagnosis.TheSystem

Diagnosiswindowisdisplayed,seeFigure6-4.

Figure6-4SystemDiagnosiswindow

3.Performthefollowingoperationsasrequired.

To...Do...

Uploadloglesa.IntheUploadLogarea,setlogserverparametersbyreferring

toT able6-2.ClickSave,andpresstheOKkey .

b.SelectStartuploadfromtheUploadLogarea.Thewindow

displaystheuploadprogress.

Aftertheloglesaresuccessfullyuploaded,thewindowdisplays

Fileuploadsuccess!

Downloadloglesa.Connectastoragedevice(forexample,aUSBstoragedevice)

totheUSBportofaterminal.

b.SelectClickstartdownloadfromtheDownloadthelogarea.

Thewindowdisplaysthedownloadprogress.

Aftertheloglesaresuccessfullydownloaded,thewindow

displaysFiledownloadsuccess!

Table6-2DescriptionsofLogServerParameters

ParameterDescription

ServerIPIPaddressofthelogserver,forexample,10.12.13.14.

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ZXV10ET312UserGuide

ParameterDescription

PortPortofthelogserver,forexample,8080.

Theusername

Password

Usernameandpasswordforloggingintothelogserver.

6.1.5TestingtheSoundofaTerminal

Ifthenetworksoundoftheterminalisfaulty,youcanperformalocal-soundloopbacktest.
Thisproceduredescribeshowtotestwhetherthemicrophoneofaterminalisproperly
connectedandoperated.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>System>SystemDiagnosis.TheSystem

Diagnosiswindowisdisplayed,seeFigure6-5.

Figure6-5SystemDiagnosiswindow

3.SelectStartT estfromtheAudioT estarea,andthenpressOKontheremotecontrol.

4.Speaktothemicrophone.Thewindowdisplaysthevolumeofthemicrophone(:
greenbar).

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Theterminalautomaticallyplaysthesoundrecorded.Ifyoucanhearapropersound,
itindicatesthatthemicrophoneisnormal.

5.(Optional)SelectStopTestfromtheAudioTestareatostopthetest.Otherwise,the
systemwillnotstopthetest.

6.1.6DiagnosingaNetworkConnection

Whentheterminalnetworkisfaulty,youcandiagnosethenetworkconnectivitybetween
theterminalandthesetserverorremoteend.One-clickdiagnosisofthenetwork
connectivitybetweentheterminalandtheserverisprovided.Y oucanalsoenteranIP
addresstoperformapingtesttodiagnosetheconnectiontoaremoteend.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

Chapter6SystemDiagnosisandMaintenance

2.Fromthehomepage,select>System>SystemDiagnosis.TheSystem
Diagnosiswindowisdisplayed,seeFigure6-6.

Figure6-6SystemDiagnosisWindow

3.EntertheIPaddressofaremoteterminalintotheNetworkDiagnosisarea.

RemoteLinkTestisusedtodetectwhetheraterminalisproperlyconnectedtoa

cloudserviceauthenticationserver(default)orremoteterminalsthroughanetwork.

4.ClickStartDiagnosis,andthenpressOKontheremotecontroltostartadiagnosis.

5.ClickStopDiagnosis,andthenpressOKontheremotecontroltostopthediagnosis.

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ZXV10ET312UserGuide

6.2SystemMaintenance

6.2.1RecoveringSystemSettings

Thisproceduredescribeshowtorestorethefactorydefaultsettingsoftheterminal,when
itisfaulty .

Note:

Ifasystemisrecovered,theterminalmaylosesomeinformation,suchascallrecordsand
logs.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>System>SystemRecovery.TheSystem

Recoverywindowisdisplayed,seeFigure6-7.

Figure6-7SystemRecoverywindow

3.ClickStartRecovery,andthenpressOKontheremotecontrol.

4.Inthepopupdialogbox,clickOK,andthenpressOKontheremotecontrol.

Theterminalstartstoloadthefactorysettingsofthesoftwareversion.Afterthefactory
settingsareloaded,itwillbeautomaticallyrestarted.

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Chapter6SystemDiagnosisandMaintenance

6.2.2ConfiguringaSoftwareUpgradeMethod

Aterminalsupportsthefollowingsoftwareupgrademethods:
lLocalupgrade:Theupgradelepackageisstoredonalocalstoragedevice(for

example,aUSBstoragedevice).Theterminaldetectsthesoftwareversionandup­gradesit.

lNetworkupgrade.Theupgradelepackageisstoredonaserver.Theterminal

detectsthesoftwareversionandupgradesthroughaspeciedpath.

Notice!

Duringanupgrade,thesystemdisplaystheupgradeprogress.Inthiscase,donot
disconnectthepower.Otherwise,thedevicemaybedamaged.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>System>SystemUpgrade.TheSystem

Upgradewindowisdisplayed,seeFigure6-8.

Figure6-8SystemUpgradeWindow

3.Conguresoftwareupgradeparameters.Foradescriptionoftheparameters,referto

Table6-3.

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Table6-3SoftwareVersionUpgradeDescriptions

ParameterDescription

CurrentVersionTheversionnumberofthecurrentterminal.

SystemUpdateWhethertoupdatethelatestversionorwhethertodetectanew

version.

UpgradeTypeOptions:Prohibit,Auto,andManual.Manualisrecommended.

lProhibit:Theversionisnotupdated.

lAuto:Thesystemautomaticallydetectsthelatestversion

andpromptsyoutoperformanupgradeeverytimewhena

terminalispoweredonortheSystemUpgradewindowis

open.

lManual:Y ouneedtomanuallyperformaversionupgrade.

OpentheSystemUpgradewindow ,entertheIPaddress

oftheserver,orinserttheUSBstoragedevicewherethe

upgradelepackageisstored.Afteranewversionis

detected,selectOKtoperformupgrade.

VersionTimingDetectionOptions:NoDetect,1H,2H,4H,and8H.IfNoDetectisselected,

whetherthereisanupdateisnotdetected.

Theterminaldetectswhetherthereisanyversionupdate

inaccordancewiththetimeperiodsetbyVersionTiming

Detection.Ifthereisanupdate,itperformsdownloadand

upgrade.

Ifthedetectiontimeisset,theversionupgradepathisdetected

immediatelyafterthecongurationissaved,andisdetectedat

theintervalofthistime.Ifanewversionisfound,theterminal

performsupgrade.

IftheupgrademodeisnotAuto,andiftheupgradeisrejected

whenupgradeinformationisdisplayedonthescreenfortherst

time,theterminalwillnotdetectwhetherthereisanyversion

updateinaccordancewiththetimeperiodsetbyVersionTiming

Detection.

DownloadVersionY ouneedtocongurethisparameterforanetworkupgrade,but

notforalocalupgrade.

EntertheIPaddressoftheserverwheretheupgradelepackage

isstored.

LocalUpgradePackageY ouneedtocongurethisparameterforalocalupgrade,butnot

foranetworkupgrade.

InserttheUSBstoragedevicewiththeupgradelepackageinto

theUSBportofaterminal.Theterminalwillautomaticallydetect

theupgradelepackage.

4.ClickBackontheremotecontroltosaveyourconguration.

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Chapter6SystemDiagnosisandMaintenance

6.2.3QueryingCustomerServiceInformation

Thisproceduredescribeshowtoquerycustomerserviceinformation.Youcanobtainmore
productinformationandhelp.

Prerequisite

Theterminalisnotengagedinaconference.

Steps

1.PressBackkeyontheremotecontroltodisplaythehomepage.

2.Fromthehomepage,select>Contactus.TheContactuswindowisdisplayed,
seeFigure6-9.

Figure6-9ContactusWindow

Thiswindowprovidescontactinformation,suchastheE-mailaddress,phonenumber,
andtwo-dimensionalcode(ofcialWechat).

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ZXV10ET312UserGuide

Thispageintentionallyleftblank.

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Glossary

ACS

-AutoCongurationServer

AES

-AdvancedEncryptionStandard

BFCP

-BinaryFloorControlProtocol

DHCP

-DynamicHostCongurationProtocol

DNS

-DomainNameServer

FEC

-ForwardErrorCorrection

H.323

-ITU-TRec.Packet-basedMultimediaCommunicationsSystems

HDMI

-High-DenitionMultimediaInterface

ICE

-InteractiveConnectionEstablishment

LSD

-LowSpeedData

MAC

-MediaAccessControl

MCU

-MultipointControlUnit

MLP

-MultipleLinkProtocol

NAT

-NetworkAddressTranslation

QoS

-QualityofService

RTP

-Real-timeTransportProtocol

SIP

-SessionInitiationProtocol

I

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ZXV10ET312UserGuide

SNTP

-SimpleNetworkTimeProtocol

TCP

-TransmissionControlProtocol

TLS

-TransportLayerSecurity

UDP

-UserDatagramProtocol

URI

-UniformResourceIdentier

VLAN

-VirtualLocalAreaNetwork

VoIP

-VoiceoverInternetProtocol

II

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