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ZXV10 B820C-A15
Hybrid STB
User Guide
_______________________________
ZTE CORPORATION
ZTE Plaza,Keji Road South,Hi-Tech Industrial Park,
Nanshan District,ShenZhen,P.R.China
Postcode:518057
Tel: +86-755-26771900
URL: http://support.zte.com.cn
E-mail: 800@zte.com.cn
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LEGAL INFORMATION
Revision No.
Revision Date
Revision Reason
R1.0
2019-08-15
First edition
Copyright © 2019 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international
treaties. Any reproduction or distribution of this document or any portion of this
document, in any form by any means, without the prior written consent of ZTE
CORPORATION is prohibited. Additionally, the contents of this document are
protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered
trade or service marks, of ZTE CORPORATION or of their respective owners.
This document is provided “as is”, and all express, implied, or statutory
warranties, representations or conditions are disclaimed, including without
limitation any implied warranty of merchantability, fitness for a particular purpose,
title or non-infringement. ZTE CORPORATION and its licensors shall not be
liable for damages resulting from the use of or reliance on the information
contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual
property rights or applications covering the subject matter of this document.
Except as expressly provided in any written license between ZTE
CORPORATION and its licensee, the user of this document shall not acquire any
license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to
this product without further notice.
Users may visit the ZTE technical support website http://support.zte.com.cn to
inquire for related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
History Revision
Serial No.: SJ-20190813101222-001
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Content
Chapter 1 Safety Instructions.................................................... 1
Chapter 2 Packing List................................................................4
Chapter 3 Panels......................................................................... 5
3.1 Front Panel
3.2 Rear Panel
Chapter 4 Connecting Up...........................................................7
4.1 Connecting Network
4.2 Video and Audio Connections
4.3 Power ON
4.4 Upgrade
Chapter 5 Troubleshooting...................................................... 10
Chapter 6 Technical Specification.......................................... 11
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Chapter 1 Safety Instructions
Special Note
• Remove the plastic covering before using the STB to provide normal
ventilation.
• Use the power adapter provided with the STB.
Important Safety Instructions
• Ensure that the electric voltage meets the device requirements. Check the
cables periodically, replace any damaged cables immediately.
• To prevent electric shock, do not remove cover. There are no user serviceable
parts inside. Refer servicing to qualified service.
• Do not use this apparatus near water.
• Clean with only dry cloth.
• Place the device on a flat surface. Do not place any heavy objects on the
device.
• Do not block any ventilation openings. Install according to the manufacturer’s
instructions.
• Do not install near any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
• Only use attachments/accessories specified by the manufacturer.
• Power off and pull out the power plug if the device will not be used for a long
time and during lightning storms.
• After power off, wait at least 15 seconds between power off and next power-on.
• For the adapter, the socket-outlet shall be installed near the adapter and shall
be easily accessible.
Service
Do not disassemble the device. Contact the service provider if the following
problems occur:
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• The power cable or power socket is damaged.
• There is any liquid leaks into the device.
• Fails to run normally even after following the instructions.
• The device is physically damaged.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority
to operate this equipment. (Example- use only shielded interface cables when
connecting to computer or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the
radiator and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
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RF Exposure Information
The Maximum Permissible Exposure (MPE) level is calculated based on a
distance of d=20 cm between the device and the human body. To maintain
compliance with the RF exposure requirement, a separation distance of 20 cm
between the device and the human should be maintained.
Restrictions in the 5 GHz band
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that
this radio equipment will be subject to some restrictions when placed on the
market in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK),
Germany(DE), Estonia(EE), Ireland(IE), Greece(EL),Spain(ES), France(FR),
Croatia(HR), Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU),
Hungary(HU), Malta(MT), Netherlands(NL), Austria(AT), Poland(PL),
Portugal(PT), Romania(RO), Slovenia(SI), Slovakia(SK), Finland(FI),
Sweden(SE), the United Kingdom(UK), Turkey(TR), Norway(NO),
Switzerland(CH), Iceland(IS), and Liechtenstein(LI).
The WLAN function for this device is restricted to indoor use only when operating
in the 5150 to 5350 MHz frequency range.
Caution!
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
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Chapter 2 Packing List
Quantity
Item
Remarks
1
Set-Top Box (STB)
1
HDMI cable
1
Power adapter
1
User Guide
1
Qualification Certificate/
WARRANTY
Notes:
This packing list is for reference only. The items actually delivered depend
on the companion packing list of the STB. Contact the provider
immediately if parts are missing or damaged. Keep all packaging and
available components for return purposes.
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Chapter 3 Panels
Key
Name
Description
1
Power switch
Press it to turn on/turn off STB.
2
Power indicator
Red: STB is in standby state.
Green: STB is running normally.
Not lit: STB is not powered on.
3.1 Front Panel
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3.2 Rear Panel
Key
Name
Description
1RFRF IN interface.
2
SPDIF
Digital audio interface, which can be connected to a power
amplifier.
3
SD Out
Audio and composite video output interface.
4
HDMI
HDMI output interface.
5
Ethernet
10 M/100 M Base-T RJ45 self-adaptive Ethernet interface.
6
USB
USB interface.
7
DC +12 V
Power input socket, +12 V DC power adapter provided.
Consult technical personnel before using other types of
power adapter.
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Chapter 4 Connecting Up
4.1 Connecting Network
This section introduces the network connection methods for STB. Select one
method to connect according to the on-site conditions.
4.2 Video and Audio Connections
Steps
Connecting Standard Definition Interface
1. Connect the R and L interfaces on the TV to the corresponding interfaces
with the AV cables.
2. Connect the AV interface on STB to video input interface of TV with the AV
cable (yellow), as shown in the follow figure.
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Connecting High Definition Interface
Connect the HDMI interface on STB to the corresponding interface on TV with
the HDMI cable, as shown in the follow figure.
—END OF STEPS—
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4.3 Power ON
Steps
1. Ensure that all cables are connected correctly.
2. Install the power cable to STB using the power adapter and to AC power
source.
3. Ensure that all other devices are plugged in and receiving power.
4. Turn on the TV.
—END OF STEPS—
4.4 Upgrade
The STB can connect to the server on each power-on and check whether an
upgrade is required. If so, the upgrade starts at once, which normally takes three
to five minutes. Do not perform any operations during this period.
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Chapter 5 Troubleshooting
Problem
Possible Cause
Solution
The indicator is not
lit after switching
on the STB.
The power adapter has not
been connected.
Connect the power adapter.
The power adapter is
damaged.
Consult the service provider
and replace power adapter
with a new one.
The power outlet has no
power.
Check and ensure the power
outlet has power.
User cannot
connect to the
EPG homepage.
The network cable has not
been connected properly.
Connect the network cable
properly or replace it with a
new cable.
The service network fails.
Wait for service to be restored
or consult the service
provider.
The network configuration
is not correct.
Configure the network
parameters again.
No image on the
TV screen.
The STB is in standby.
Turn on STB by pressing the
key on the remote
control.
The video cable has not
been connected properly.
Reconnect video cable.
The video input source of
the TV has been set
incorrectly.
Switch the system mode of
the TV until the EPG page is
shown on the TV.
No sound from the
speaker.
The STB is in standby.
Turn on STB by pressing
key on the remote
control.
The audio cable has not
been connected properly.
Reconnect audio cable.
STB or TV is muted, or the
volume has been turned all
the way down.
Press key on the
remote control, or increase
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Problem
Possible Cause
Solution
the volume of the STB or TV.
The remote control
fails.
The remote control is
physically damaged.
Change a new Bluetooth
remote control.
The pairing fails.
Press and “ VOL - ” at
the same time for 3 seconds,
start pairing.
There is no battery in the
remote control, or the
batteries are installed
backwards.
Install the batteries correctly.
The batteries are dead.
Replace the batteries.
TV cannot receive
instructions from remote
control.
Use the remote control closer
to STB, remove any obstacles
between the remote control
and STB, or check Bluetooth
pairing of the remote control.
Other problems
-
Restart STB or call the
customer service hotline.
Chapter 6 Technical Specification
Compliant
Standard
208-SCFI-2016, 218-SCFI-2017, 196-SCFI-2016,
019-SCFI-1998, 016-SCFI-1993
Power Adapter
Input: 100 V ~ 240 V, 50 Hz ~ 60 Hz
Output: +12.0 V DC
Environment
Requirement
Working environment temperature: +32 ℉ ( 0 ℃ ) ~ +104 ℉
( +40 ℃ )
Working environment humidity: 5% ~ 90%
Video
Supports PAL, NTSC, 720p, 1080i, 1080p, and 4K
Format: 4:3/16:9
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Receiving bit rate range: 200 kbps ~ 40 Mbps
Resolution: 720 × 576/PAL, 720 × 480/NTSC, 1280 × 720 /720p,
1920 × 1080 /1080i, 1920 × 1080 /1080p, and 3840×2160/4K
Audio
MPEG-1 Layer 1/2, MPEG-1 Layer3(Optional), AAC, MPEG-2
AAC LC, MPEG-4 AAC LC, HE-AAC v1/v2, wav, wma, PCM,
Dolby Digital, and Dolby Digital Plus
Surround, Single/Dual/Multi Track, and Stereo
Access Mode
Supports DHCP, LAN, PPPoE, and WLAN access
Supports IEEE 802.11 b/g/n/ac, and IPv4/IPv6
Dimension
148 mm × 100 mm × 31.5 mm ( Length × Width × Height )
Weight
≤0.5 kg
HDMI, the HDMI Logo, and High-Definition Multimedia Interface
are trademarks or registered trademarks of HDMI Licensing LLC
in the United States and other countries.
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio and the double-D symbol are trademarks of
Dolby Laboratories.
Certification
Notes:
All specifications are subject to the actual product.
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