ZTE Z557 User Guide

ZTE Z557

USER GUIDE

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to For Your

Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.ztedevices.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation. Android is a trademark of Google LLC; Oreo is a trademark of

Mondelez International, Inc. group. The Bluetooth® word mark and logos are registered trademarks

owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

microSDHC Logo is a trademark of SD-3C, LLC.

Qualcomm® Snapdragon™ processors are products of Qualcomm Technologies, Inc.

Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission.

Other trademarks and trade names are those of their respective owners.

Version No.: R1.0 Edition Time: May 21, 2018

Contents

About This Manual .................................................................... 2

Contents ....................................................................................... 4

Getting Started ......................................................................... 10

Getting to Know Your Phone .................................................... 10

Knowing the Keys ..................................................................... 12

Installing the nano-SIM Card .................................................... 13

Installing a microSDHC™ Card (Not Included) ......................... 15

Installing the Battery (Included) ................................................ 16

Charging the Battery ................................................................. 16

Extending the Battery Life ......................................................... 18

Powering Your Phone On/Off ................................................... 19

Setting Up Your Phone for the First Time ................................. 19

Locking/Unlocking the Screen and Keys .................................. 19

Using the Touch Screen ........................................................... 20

Getting to Know the Home Screen ........................................... 22

Personalizing ............................................................................. 24

Changing the System Language .............................................. 24

Setting the Date and Time ........................................................ 24

Changing the Ringtone, Notification and Alarm Sound ............. 25

Turning System Sounds On/Off ................................................ 25

Adjusting Volumes .................................................................... 26

Switching to Vibration or Silent (Do Not Disturb) Mode ............ 26

Setting Silent (Do Not Disturb) Mode Preferences ................... 27

Applying New Wallpapers ......................................................... 28

Changing Screen Brightness .................................................... 28

Protecting Your Phone With Screen Locks ............................... 29

Protecting Your Phone With Encryption .................................... 30

Protecting Your Phone With Screen Pinning ............................ 32

Knowing the Basics ................................................................ 34

Monitoring the Phone Status .................................................... 34

Managing Notifications ............................................................. 35

Managing Shortcut Icons .......................................................... 38

Organizing With Folders ........................................................... 38

Rearranging the Primary Shortcuts........................................... 39

Entering Text ............................................................................ 40

Editing Text ............................................................................... 44

Opening and Switching Apps .................................................... 45

Uninstalling an App ................................................................... 46

Connecting to Networks and Devices .............................. 47

Connecting to Mobile Networks ................................................ 47

Connecting to Wi-Fi® ................................................................ 48

Using Wi-Fi Direct ..................................................................... 52

Connecting to Bluetooth® Devices ............................................ 53

Connecting to Your Phone via USB .......................................... 56

Using the microSDHC Card as Portable or Device Storage ..... 57

Sharing Your Mobile Data Connection ...................................... 61

Connecting to Virtual Private Networks .................................... 64

Phone Calls ................................................................................ 66

Placing and Ending Calls .......................................................... 66

Answering or Rejecting Calls .................................................... 67

Working With the Call History ................................................... 68

Deleting Frequent Numbers ...................................................... 70

Calling Your Contacts ............................................................... 70

Using Voicemail ........................................................................ 70

Using Options During a Call ..................................................... 71

Adjusting Your Call Settings ..................................................... 72

Contacts ..................................................................................... 79

Checking Contact Details ......................................................... 79

Adding a New Contact .............................................................. 79

Setting Up Your Own Profile ..................................................... 80

Importing, Exporting, and Sharing Contacts ............................. 80

Working With Favorite Contacts ............................................... 82

Searching for a Contact ............................................................ 82

Editing Contacts ....................................................................... 83

Web Accounts ........................................................................... 85

Adding or Removing Accounts ................................................. 85

Configuring Account Sync ........................................................ 86

Messages ................................................................................... 88

Opening the Messages Screen ................................................ 88

Sending a Message .................................................................. 88

Replying to a Message ............................................................. 89

Forwarding a Message ............................................................. 90

Web Browser ............................................................................. 91

Opening the Browser ................................................................ 91

Using Multiple Browser Windows ............................................. 91

Downloading Files .................................................................... 92

Changing Browser Settings ...................................................... 92

Camera ........................................................................................ 93

Capturing a Photo ..................................................................... 93

Using Manual Camera Mode .................................................... 95

Recording a Video .................................................................... 96

Customizing Camera and Video Settings ................................. 97

Music ........................................................................................... 99

Viewing Your Music Library ...................................................... 99

Playing Music ......................................................................... 100

Setting a Song as the Default Ringtone .................................. 101

Managing Playlists .................................................................. 102

Video Player ............................................................................ 103

Opening the Video Library ...................................................... 103

Playing and Controlling Videos ............................................... 103

Managing Video Files ............................................................. 105

Voice Recorder ....................................................................... 106

Recording a Voice Memo ....................................................... 106

Playing a Voice Memo ............................................................ 106

FM Radio ................................................................................... 107

Scanning and Saving Channels .............................................. 107

Listening to FM Radio ............................................................. 107

Editing a Saved Channel ........................................................ 108

Other Options and Settings .................................................... 108

More Apps ................................................................................ 109

Calculator ............................................................................... 109

Clock ....................................................................................... 109

Downloads .............................................................................. 111

Google Apps ........................................................................... 111

Settings .................................................................................... 113

Network & Internet .................................................................. 113

Connected Devices ................................................................. 115

Apps & Notifications................................................................ 116

Features ................................................................................. 117

Battery .................................................................................... 118

Display .................................................................................... 118

Sound ..................................................................................... 119

Storage ................................................................................... 119

Security & Location ................................................................. 120

Accounts ................................................................................. 122

Accessibility ............................................................................ 122

Google .................................................................................... 123

System .................................................................................... 123

Upgrading the Phone Software ......................................... 125

Troubleshooting ..................................................................... 126

For Your Safety ...................................................................... 130

General Safety ........................................................................ 130

FCC RF Exposure Information (SAR) ..................................... 132

FCC Regulations .................................................................... 133

IC Notice ................................................................................. 135

Hearing Aid Compatibility (HAC) Regulations for Mobile

Phones ................................................................................... 136

Distractions ............................................................................. 138

Product Handling .................................................................... 138

Electrical Safety ...................................................................... 142

CTIA Requirements ................................................................ 143

Radio Frequency Interference ................................................ 144

Explosive Environments ......................................................... 146

Getting Started

Getting to Know Your Phone

Earpiece

Front camera

Touch screen

Back key*

Charging/

micro-USB jack

*You can switch the positions of the Back key and Recent apps key. Touch the Home key, swipe up, and touch Settings > Features > Navigation keys to select one option.

Proximity & light sensor Indicator light

Home key

Recent apps key*

Main microphone

Auxiliary

microphone

Flash

Volume key

Power key

Speaker

** Supports CTIA headsets only.

Back camera

Back cover

3.5mm headset jack**

Knowing the Keys

Key Function

 Press and hold to power on, restart the

Power key

Home key

phone, turn on/off airplane mode, or power off.

 Press to turn on/off the screen display.

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use the Google Assistant.

Recent apps key

Back key Touch to go to the previous screen.

Volume key Press or hold to turn the volume up or down.

 Touch to view recently used apps.  Double-tap to switch to the most-recent app.

Installing the nano-SIM Card

Power off your phone before installing or removing the nano-SIM card.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Insert your fingernail into the notch at the bottom left corner of the back cover and lift it up gently.

2. Hold the nano-SIM card with the cut corner first and the gold-colored contacts facing down and slide it into the card slot.

3. Replace the back cover.

Installing a microSDHC™ Card (Not Included)

The microSDHC card can be installed and removed while the phone is turned on. Unmount the microSDHC card before removing it.

1. Insert your fingernail into the notch at the bottom left corner of the back cover and lift it up gently.

2. Insert the microSDHC card (sold separately), with the gold-colored contacts facing down, into its slot.

NOTE:

Some applications may require a microSDHC card to store certain data on it and to work properly. Therefore, it is recommended that you keep a microSDHC card installed and not remove or replace it unnecessarily.

3. Press the cover gently back into place until you hear a click.

Installing the Battery (Included)

1. Insert your fingernail into the bottom left corner of the back cover and lift it up gently.

2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.

3. Replace the back cover.

Charging the Battery

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will show the exact battery level on the status bar.

WARNING!

Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is oriented correctly. Do not use force.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as appear in the status bar.

3. Disconnect the charger when the battery is fully charged.

or ,

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging.

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

 Reduce the screen backlight time.  Lower the screen brightness.  Turn auto sync and Bluetooth off when not in use.  Disable the GPS function when not in use. Most applications

using this function will periodically query the GPS satellites for your current location; each query drains your battery.

 Use the power saver feature.

Powering Your Phone On/Off

 Press and hold the Power key to turn on your phone.  To turn it off, press and hold the Power key to open the

options menu. Touch Power off.

Setting Up Your Phone for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Reset Options), you will need to set it up before using it. First touch the language to change language you need and touch START, then follow the prompts to complete each step or skip to the next one.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone into sleep mode) when not in use and also to turn the screen back on and unlock it when you need it.

Locking the Screen and Keys

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.

Unlocking the Screen and Keys

1. Press the Power key to turn the screen on.

2. Swipe up on the screen to unlock the phone, swipe away

at the bottom right to open the Camera app, or

from swipe away from

at the bottom left to use the Phone app. You can also double-tap a notification to open the related app.

NOTE:

If you have set an unlock pattern, a PIN, or a password for your

phone (see Protecting Your Phone With Screen Locks), you’ll need to draw the pattern or enter the PIN/password to unlock your screen.

Using the Touch Screen

Your phone’s touch screen lets you control actions through a variety of touch gestures.

 Touch – When you want to type using the on-screen

keyboard, select on-screen items (such as application and settings icons), or press on-screen buttons, simply touch them with your finger.

 Touch and Hold – To open the available options for an item

(for example, an app icon or a link in a web page), touch and hold the item.

 Swipe or Slide – To swipe or slide means to quickly drag

your finger vertically or horizontally across the screen.

 Drag – To drag, press and hold your finger with some

pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

 Pinch – In some apps (such as Maps Go and Chrome), you

can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

 Rotate the Screen – For most screens, you can

automatically change the screen orientation from portrait to landscape by turning the phone sideways.

NOTES:

 The Auto-rotate feature needs to be enabled for the screen

orientation to automatically change. Swipe up on the home screen and touch Settings > Display > Advanced and switch on Auto-rotate screen.

 You can also access the screen rotation control by sliding

down the status bar twice and touching Auto-rotate or Portrait.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcut icons, folders, and more.

Folder

Primary

shortcuts

Status bar

Shortcut icon

Apps

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcut icons, and more. Simply swipe left on the main home screen to see the extended panels. You can add or remove home screen panels, or adjust their order.

To add a new home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe the home screen thumbnails and touch

3. Touch the Back key or the Home key.

To delete a home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe left or right to the thumbnail of the home screen you want to delete.

3. Touch

4. If the panel is not empty, touch OK.

To move a home screen panel:

1. When there are at least one extended panel, touch and hold any empty area of the home screen. You can slide left or right to view the panel thumbnails.

2. Touch and hold a thumbnail and drag it left or right to the place you need.

on the top right corner of a thumbnail.

NOTE:

Touch the main home screen.

at the top of a home screen thumbnail to set it as

Personalizing

Changing the System Language

1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. The first

language in the list is the default system language.

2. Touch Add a language to add another language to the list.

3. To change the system language, touch and hold the language you want and drag it to the top of the list.

NOTE:

To remove languages from the list, touch select the languages you want to delete.

> Remove and

Setting the Date and Time

1. Swipe up on the home screen and touch Settings > System > Date & time.

2. Set the date, time, time zone, and time format.

 To adjust the date and time automatically, touch to turn

on Automatic date & time.

 To adjust the date and time manually, touch to turn off

Automatic date & time and touch Set date / Set time to change the date and time.

 To adjust the time zone automatically, touch to turn on

Automatic time zone.

next to

 To adjust the time zone manually, touch to turn off

Automatic time zone and touch Select time zone to set the correct time zone.

 To adjust the time format, touch to turn on Use 24-hour

format.

Changing the Ringtone, Notification and Alarm Sound

You can quickly customize the default ringtone for incoming calls, the default notification sound, and the default alarm sound.

1. Swipe up on the home screen and touch Settings > Sound > Ringtones.

2. Touch Phone ringtone, Default notification sound, or Default alarm sound.

3. Scroll through the list and select the ringtone you’d like to use. In addition to the pre-installed audio clips, you can touch Add ringtone at the bottom of the list to select a music track or an audio record.

4. Touch OK.

Turning System Sounds On/Off

1. Swipe up on the home screen and touch Settings > Sound > Advanced.

2. In the Other sounds and vibrations section, touch the switch

beside each option to turn on or off dial pad tones, screen locking sounds, charging sounds, touch sounds, vibrate on tap, power on sounds, ringtone fade-in, or set up the emergency alerts.

Adjusting Volumes

1. Swipe up on the home screen and touch Settings > Sound.

2. Drag the sliders below Ring volume, Notification volume, Media volume, or Alarm volume to adjust the volume for each type of audio.

NOTE:

You can adjust the media volume when a media application is in use by pressing the Vol ume key. If no media application is active, press the Vol ume key to adjust ringtone volume (or the earpiece volume during a call).

Switching to Vibration or Silent (Do Not Disturb) Mode

You can set the phone to silent (Do Not Disturb) or vibration mode by using one of the following methods.

 Press the Volume key when no media application is active to

show the volume management window. Drag the slider to the left or keep pressing the Volume down key to switch the phone to vibration mode. Press the key again in vibration mode to switch the phone to silent mode.

 Swipe down from the top of the screen to open the

notification panel, and drag the panel downward. Touch Sound, Vibrate, or Silent to switch the phone to vibration or silent mode or turn on the sound.

NOTE:

If you cannot find the option, add it to the quick settings panel (see Use Quick Settings).

 Swipe up on the home screen and touch Settings >

Sound > Notification mode and select Vibrate or Mute to

switch to vibration or silent mode.

 Swipe down from the top of the screen to open the

notification panel, and drag the panel downward. Touch Do not disturb or Alarms only to turn on or off silent mode.

NOTES:

 Alarms are still allowed in silent mode. You can also allow

certain notifications marked as priority.

 To quickly turn off silent mode, press the Volume key and

touch TURN OFF NOW.

Setting Silent (Do Not Disturb) Mode Preferences

You can set allowed and blocked disturbances, or manage automatic rules that turn on or off silent mode automatically.

1. Swipe up on the home screen and touch Settings > Sound > Do Not Disturb preferences.

2. Touch an option to configure.

 Priority only allows: Set allowed disturbances in silent

mode.

 Block visual disturbances: Set the condition for

blocking notifications on the screen.

 Automatic rules: Touch an existing rule to set or delete it,

or touch Add more to create new rules.

Applying New Wallpapers

You can set the wallpaper for the home screen or lock screen.

1. Swipe up on the home screen and touch Settings > Display > Wallpaper.

2. Swipe left or right on the wallpaper panel along the bottom of the screen to select a wallpaper, or touch My photos to choose the image you want to use as the wallpaper.

3. Touch

NOTE:

In addition, you can touch and hold an empty place on the home screen and touch WALLPAPERS to select a built-in image or an image from My photos.

and follow the instructions on the screen.

Changing Screen Brightness

1. Swipe up on the home screen and touch Settings > Display > Brightness level.

2. Drag the slider to manually adjust the screen brightness.

NOTE:

With the proximity and light sensor, your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is enabled, you can swipe up on the lock screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. Swipe up on the home screen and touch Settings > Security & location > Screen lock.

2. Touch None, Swipe, Pattern, PIN, or Password.

 Touch None to disable screen lock protection.  Touch Swipe to enable screen lock and allow unlocking

with a ‘swipe' gesture. You can unlock the screen by swiping up on the lock screen.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Password to set a numeric PIN or a

password that you must enter to unlock the screen.

3. For Pattern, PIN, or Password lock, select how you would like notifications and their contents to show when the phone is locked. Then touch DONE.

NOTES:

 Screen lock options are listed in the approximate order of the

strength of their security, starting with None and Swipe, which provide no security. A pattern provides minimal security, although it can be more convenient than the stronger options.

 Remember the pattern, PIN or password you set. Otherwise,

you will have to upgrade the phone software to use the phone.

Protecting Your Phone With Encryption

You can encrypt all the data on your phone: your accounts, application data, music and other media, downloaded information, and so on. If you do, you must draw an unlock pattern, or enter a numeric PIN or a password each time you power on your phone.

WARNING!

Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all your data.

Encryption provides additional protection in case your phone is stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the pattern, PIN or password you set for encryption is controlled by the system administrator.

Before turning on encryption, prepare as follows:

 Set a screen lock pattern, PIN or password.  Charge the battery.

 Keep the phone connected to the charger.  Schedule an hour or more for the encryption process: you

must not interrupt it or you will lose some or all of your data.

When you're ready to turn on encryption:

1. Swipe up on the home screen and touch Settings >

Security & location > Encryption & credentials > Encrypt phone.

2. Read the information about encryption carefully. The ENCRYPT PHONE button is dimmed if your battery is

not charged or your phone's not plugged in. If you change your mind about encrypting your phone, touch

the Back key.

WARNING!

If you interrupt the encryption process, you will lose data.

3. Touch ENCRYPT PHONE.

4. Draw your screen lock pattern or enter your PIN or password,

5. Touch ENCRYPT PHONE again.

The encryption process starts. Encryption can take an hour or more, during which time your phone may restart several times.

When encryption is completed, you're prompted to draw the unlock pattern, or enter your PIN or password.

Subsequently you must draw your unlock pattern, or enter your PIN or password each time you power on your phone in order to decrypt it.

Protecting Your Phone With Screen Pinning

You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.

Turn On Screen Pinning

1. Swipe up on the home screen and touch Settings > Security & location > Screen pinning.

2. Touch the On/Off switch.

3. Switch on Lock device when unpinning or, if you have set a screen lock, switch on Ask for unlock pattern/PIN/password before unpinning. You will need to draw the pattern or enter the PIN/password to unpin the screen.

Pin a Screen

1. Ensure that screen pinning is turned on.

2. Open the app you want to keep in view.

3. Touch the Recent apps key.

4. Swipe up to find

5. Touch

on the bottom tab.

Unpin the Screen

1. To unpin the screen and return to normal use, touch and hold the

Back key.

2. If you have enabled Ask for unlock pattern/PIN/password

before unpinning when pinning the screen, swipe up on the lock screen and draw the pattern or enter the PIN/password.

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the screen provides phone and service status icons on the right side. Below are some of the icons you may see.

Indicators and Icons

Indicator What it means Indicator What it means

3G data service No signal 4G LTE data service Signal strength Mobile data in use Airplane mode Do not disturb mode

Ringer off

Vibration on

Wired headset connected

Battery low / full

Battery charging GPS on

Alarm set

Bluetooth on

Connected to a Wi-Fi network

Portable Wi-Fi hotspot on

Speaker on

Phone microphone off

Data saver on

Managing Notifications

Understand the Notification Icons

The status bar at the top of the screen provides notification icons on the left side. Below are some of the icons you may see.

Indicators and Icons

Indicator What it means Indicator What it means

New text or MMS message(s)

New voicemail

New Gmail message(s)

Missed call

Call in progress USB tethering on microSDHC card

mounted

Open/Close the Notification Panel

Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the notification panel to view the details of notifications.

 To open the notification panel, swipe your finger down from

the top of the screen.

Upcoming Calendar event

New Wi-Fi network detected

Downloading / receiving data

Uploading / sending data

Song playing

 To close the notification panel, swipe your finger up from the

bottom of the screen or touch the Back key.

Respond to or Remove a Notification

In the notification panel, you can respond to a notification or remove the notifications. The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself.

 To respond to a notification, touch it.  Slide down with one finger to expand certain notifications. You

can also swipe two fingers vertically or pinch-zoom to expand or collapse certain notifications, or touch collapse certain notifications and bundled notifications.

 To remove a notification, swipe it left or right.  To remove all non-persistent notifications, touch CLEAR

ALL below all the notifications.

 To manage notifications you have received, touch and hold a

notification, or slide it left or right a little and touch then choose to turn off this type of notification, or touch MORE SETTINGS to customize more notification settings.

See Apps & Notifications. You can also touch the notification snooze for a while and come up later.

NOTE:

If you turn off notifications for an app, you may miss its important alerts and updates. Some notifications (such as those from the system) cannot be turned off.

/ to expand or

, and

to make

Use Quick Settings

The quick settings make it convenient to view or change the most common settings for your phone.

Open the notification panel and you can find a few quick settings on the top. To open the quick settings panel and find all setting tiles, drag the notification panel downwards, or swipe down from the top of the screen with two fingers.

NOTE:

You can swipe left or right on the quick settings panel to find all setting tiles.

To turn on or off settings quickly:

1. Swipe down from the top of the screen with two fingers to open the quick settings panel.

2. To turn on or off a setting, touch its tile. Touch and hold certain tiles to access more setting options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings.

To customize the quick settings panel:

You can add, remove or rearrange the tiles on the quick settings panel.

1. Open the quick settings panel.

2. Touch

 Touch and hold a tile and drag it to the position you want.  Touch and hold a tile and drag it to the “Drag here to

 In the Drag to add tiles section, drag a tile up to show it

below the panel and do one of the following.

remove” section to hide it.

in the quick settings panel.

NOTE:

On the quick settings panel, touch the Settings menu.

below the tiles to get to

Managing Shortcut Icons

Add Shortcut Icons

1. Swipe up on the home screen.

2. Slide to browse the available applications.

3. Touch and hold an application icon and drag it to a home screen panel.

Move Shortcut Icons

1. Touch and hold a shortcut icon on the home screen.

2. Drag it to the place you need.

Remove Shortcut Icons

1. Touch and hold a shortcut icon on the home screen.

2. Drag it to

at the top.

Organizing With Folders

You can create folders on the home screen and add several shortcut icons to a folder.

You can move or remove folders the same way as moving or removing shortcut icons.

1. On the home screen, touch and hold the shortcut icon you want to add into a folder.

2. Drag the icon to your finger. A new folder will be created and with the icon inside.

3. To add more items into the folder, touch and hold each shortcut icon and drag it over the folder before releasing it.

4. To remove an item from a folder, touch the folder to open it. Touch and hold the item and drag it to the home screen.

NOTE:

Touch the folder and then touch the name field to rename the folder.

at the top of the screen and release

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area at the bottom visible from all home screens. You can keep at most five primary shortcut icons or folders. Drag items in or out of the tray to rearrange them.

Entering Text

You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. You can touch the Back key to hide the onscreen keyboard. You can also enter text by speaking with the Google voice typing feature.

Enable or Disable Input Methods

1. Swipe up on the home screen and touch Settings > System > Languages & input > Virtual keyboard.

2. Touch Manage keyboards.

3. Touch an input method in the list to enable/disable it as an option for entering text.

NOTE:

Some default input methods may not be disabled.

Change Input Methods

1. When you use the onscreen keyboard to enter text, the

icon appears in the status bar.

NOTE:

The icon appears only when more than one keyboard is installed and enabled for use.

2. Open the notification panel and touch Change keyboard.

3. Select the input method you need.

Use Gboard

Gboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications.

 Touch the alphabetic keys to enter letters. Touch and hold

some specific keys to enter associated accented letters or numbers. For example, to enter É, touch and hold

available accented letters and number 3 appear. Then slide to choose É.

 As you enter a word, candidates appear above the keyboard.

Touch to select the correct one.

 Touch

uppercase. This key also changes to indicate the current case you are using: and

 Touch

to use uppercase. Double-tap to lock

for lowercase, for uppercase,

when locked in uppercase.

to delete the text before the cursor.

and the

 Touch to select numbers and symbols. You can then

touch

 Touch

to find more.

to enter emoji, GIF, or emoticon.

to use Google voice typing.

to access more Gboard functions. You can use Google search and Google translate, select GIF to enter, change keyboard theme, edit text, use one-handed keyboard, or configure Gboard settings.

 Touch and hold

to change the input language or set up

the Gboard.

Glide Typing

Gboard supports the Glide typing feature. You use this feature to input a word by sliding through the letters.

To enable and use Glide typing:

1. When using Gboard, touch and hold > Settings > Glide

typing.

2. Touch Enable glide typing if this feature is turned off.

3. Move your finger from letter to letter on the keyboard to trace

a word without lifting the finger until you reach the end of the word.

NOTES:

 Touch when you want to. If you want to enter a single letter,

go ahead and touch.

 Lift your finger at the end of the word. A space is added

automatically when you begin to input the next word.

Use Google Voice Typing

Google voice typing uses the Google voice recognition service to convert speech to text. You must have a data connection on a mobile or Wi-Fi network to use it.

1. Touch to access the voice typing feature when you are

using Gboard. If you have installed and enabled other input methods in

addition to the pre-installed Gboard, you can also flick down the status bar when entering text and touch Change keyboard > Google voice typing.

2. When you see Speak now or Try saying something,

speak what you want to type.

3. You can continue entering text or touch an underlined word

to change or delete it.

NOTE:

Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.

Change Input Method Settings

Choose the input method settings by swiping up on the home screen and touching Settings > System > Languages & input > Virtual keyboard. You can choose the settings for each input method.

Editing Text

 Move the insertion point: Touch where you want to type.

The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.

 Select text: Touch and hold or double-tap within the text.

The nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection.

 Cut or copy: Select the text you want to manipulate. Then

touch CUT or COPY to cut or copy the text to the clipboard.

 Replace text with the clipboard text: Select the text you

want to replace. Then touch PASTE.

 Insert clipboard text to the text field: Touch the tab

below the cursor. Then touch PASTE.

Opening and Switching Apps

Open an App

1. Swipe up on the home screen.

2. Slide up or down on the screen and touch an app to open it. NOTES:

 Drag the slider on the right side of the screen to the initial

letter of the app you need, or touch the search box at the top to search for apps.

 Some apps offer shortcuts to certain features. Touch and

hold the app icon to get these shortcuts. You can also drag these shortcuts to the home screen as shortcut icons.

Switch Between Recently Opened Apps

1. Touch the Recent apps key. A list of the names and

thumbnails of apps you’ve recently used opens. If you’ve been using more apps recently than can fit on the screen, you can scroll the list up and down.

2. Touch a thumbnail to open that app. NOTES:

 You can swipe a thumbnail left or right or touch

thumbnail to remove it from the list. Touch Clear all to remove all thumbnails.

 Double-tap the Recent apps key to quickly switch between

two most recently opened apps.

on the

Uninstalling an App

1. Swipe up on the home screen to open the application list.

2. Touch and hold an application icon and drag the icon to

at the top of the screen.

3. Touch OK to uninstall the app. NOTE:

Not all apps can be uninstalled.

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

1. Swipe up on the home screen and touch Settings >

Network & Internet > Mobile network.

2. Slide the Mobile Data switch to enable or disable mobile

data use, or the International roaming switch to enable to disable data service when roaming.

NOTE:

Data roaming may incur significant roaming charges.

Select Preferred Network Type

1. Swipe up on the home screen and touch Settings >

Network & Internet > Mobile network > Preferred network type.

2. Touch the type of network you prefer to connect to. NOTE:

In addition, you can disable 2G service. Slide the Disable 2G switch in the Mobile network settings screen. This may disable your access to the network including emergency calls in areas with limited coverage.

Check Access Point Names

You can use the default Access Point Names (APNs) to connect to the Internet. Swipe up on the home screen and touch

Settings > Network & Internet > Mobile network > Access Point Names to check the default APN.

NOTE:

To set the APN to default settings, touch

> Reset to default.

Select Network Operator

1. Swipe up on the home screen and touch Settings >

Network & Internet > Mobile network > Network operators.

2. Touch SEARCH NETWORKS to search for all available

networks.

3. Touch a network in the network list to register manually.

You can also touch Choose automatically to select preferred network automatically.

NOTE:

The Network operators option is displayed only when this feature is available. Please check with your operator whether this feature is available.

Connecting to Wi-Fi®

Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings.

Turn Wi-Fi On and Get Connected

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Slide the Wi-Fi switch to the On

Wi-Fi.

3. Touch a network name to connect to it.

4. If the network is secured, enter the password or other

credentials and touch CONNECT.

NOTE:

Your phone automatically connects to previously used Wi-Fi networks when they are in range.

position to turn on

Get Notified of Open Networks

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Touch Wi-Fi preferences.

3. Slide the Open network notification switch to the On

position.

When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Switch off this option to turn off notifications.

Add a Wi-Fi Network

You can add a Wi-Fi network if the network does not broadcast its name (SSID), or add a Wi-Fi network when you are out of

range. To connect to a secured network, you first need to get the

security details from the network's administrator.

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. At the bottom of the available Wi-Fi networks, touch Add

network.

4. Enter the network SSID (name). If necessary, enter security

or other network configuration details.

5. Touch SAVE.

Forget a Wi-Fi Network

You can make your phone forget the details of a Wi-Fi network that you added - for example, if you don’t want the phone to connect to it automatically or if it is a network that you no longer use.

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Touch Saved networks.

3. Touch the Wi-Fi network name and then touch FORGET.

Connect to a WPS Network

Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points which support WPS.

You can use one of the following methods to connect your

phone to a wireless network using WPS.

Method one: WPS button (Recommended)

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Touch Wi-Fi preferences > Advanced > WPS Push

Button.

4. Press the WPS button on the wireless router and the access

point will recognize your phone and add it to the network.

Method two: PIN

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Touch Wi-Fi preferences > Advanced > WPS Pin Entry.

4. The WPS PIN displays on the screen. Enter the PIN into the

access point's setup page.

After entering the PIN, your phone automatically finds the access point and configures the connection.

NOTE:

For detailed information about the WPS feature of the access point, please refer to its manual.

Adjust Wi-Fi Preferences

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi > Wi-Fi preferences.

2. Adjust the following settings. You may need to touch

Advanced to get all the options.

 Open network notification: Get notifications in the

status bar when Wi-Fi is on and an open network is available.

 Install certificates: Install certificates needed for

connecting to certain Wi-Fi networks.

 Network rating provider: Select the rating provider to

help you choose reputable networks.

 Wi-Fi Direct: Connect directly to other Wi-Fi Direct

devices.

 WPS Push Button: Connect to a WPS network via the

push button method.

 WPS Pin Entry: Connect to a WPS network via the

phone PIN method.

 MAC address: Check the MAC address.  IP address: Check the phone’s IP address.

Using Wi-Fi Direct

Wi-Fi Direct allows Wi-Fi devices to share files and data directly by connecting to each other without the need for wireless access points (hotspots).

Connect to Another Device via Wi-Fi Direct

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Touch Wi-Fi preferences > Advanced > Wi-Fi Direct. Your

phone will search for other devices enabled with Wi-Fi Direct connections.

4. Touch a device with which to connect below Peer devices.

5. Accept the connection on the other device.

Send Data via Wi-Fi Direct

1. Open the appropriate application and select the file or item

you want to share.

2. Select the option for sharing via Wi-Fi Direct. The method

may vary by application and data type.

3. Touch a device the phone has connected with or wait for it to

search for new devices and touch one of them.

Connecting to Bluetooth® Devices

Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet (10 meters). The Bluetooth devices must be paired before the communication is performed.

Turn Bluetooth On/Off

1. Swipe up on the home screen and touch Settings >

Connected devices > Bluetooth.

2. Slide the Bluetooth switch to the On or Off

position.

When Bluetooth is on, the

icon appears in the status bar.

Change the Device Name

1. Swipe up on the home screen and touch Settings >

Connected devices > Bluetooth.

2. Slide the Bluetooth switch to the On

Bluetooth is off.

3. Touch Device name.

4. Edit the name and touch RENAME.

position if

Pair With Another Bluetooth Device

1. Swipe up on the home screen and touch Settings >

Connected devices > Bluetooth.

2. Slide the Bluetooth switch to the On

Bluetooth is off.

3. Touch Pair new device.

Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range.

4. Touch the device you want to pair with.

5. If necessary, confirm that the Bluetooth passkeys are the

same between the two devices and touch PAIR. Alternately, enter a Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.

position if

NOTE:

The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys), or refer to the documents for that device.

Forget a Bluetooth Device

You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you need to search it and enter or confirm a passkey again.

1. Swipe up on the home screen and touch Settings >

Connected devices > Bluetooth and ensure that Bluetooth is turned on.

2. In the list of paired devices, touch

device you want to forget.

3. Touch FORGET.

beside the Bluetooth

Send Data via Bluetooth

1. Open the appropriate application and select the file or item

you want to share.

2. Select the option for sharing via Bluetooth. The method may

vary by application and data type.

3. Touch a Bluetooth device the phone has paired with or wait

for it to search for new devices and touch one of them.

Receive Data via Bluetooth

1. Turn Bluetooth on before trying to receive data via Bluetooth.

2. Touch ACCEPT to start receiving the data. If necessary,

swipe down on the status bar, and touch ACCEPT on the Bluetooth sharing notification.

Depending on your storage setting and whether a microSDHC card is installed, received files are stored automatically in a dedicated folder (Bluetooth, for instance). You can access them with the Files Go app.

Connecting to Your Phone via USB

You can connect your phone to other devices with a USB cable to transfer files in both directions, charge the phone, or install the driver.

1. Connect your phone to the device with a USB cable.

2. Choose one of the following options:

 Charge this device: Charge your phone via USB.  Transfer files: Transfer files on Windows  Transfer photos (PTP): Transfer photos using camera

software.

 Install driver: Install the driver needed for some USB

connection mode. You only need to install the driver on the same PC once.

To disconnect the phone from the device, simply unplug the USB cable when you’re finished.

PC or Mac®.

Using the microSDHC Card as Portable or Device Storage

You can use your microSDHC card as portable storage when there's already content such as your media and other files so that you don't lose them.

If your microSDHC card is new or doesn't have content you want to keep, you can also set it up as an extension of the device storage, and this requires formatting that prevents the microSDHC card from working with other devices.

CAUTION:

As part of the device storage, the microSDHC card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly.

Set Up the microSDHC Card as Portable Storage

When you install a microSDHC card that has not been used on your phone before, the phone will mount the card as portable storage by default.

To remove the microSDHC card from your phone:

If you need to remove the microSDHC card used as portable storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings >

Storage.

2. Touch

next to the SD card name in the Portable storage

section.

3. When the screen shows that the card is safely ejected, you

can remove it from the phone.

To erase and format the microSDHC card:

1. Swipe up on the home screen and touch Settings >

Storage.

2. Touch the microSDHC card name in the Portable storage

section.

3. Touch

4. Touch ERASE & FORMAT.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

> Storage settings > Format.

Set Up the microSDHC Card as Device Storage

If your microSDHC card is new or doesn't have content you want to keep, you can format the card and use it as part of the device storage. If you move the microSDHC card to another device, it’ll be formatted before it can be used.

1. Swipe up on the home screen and touch Settings >

Storage.

2. Touch the microSDHC card name in the Portable storage

section.

3. Touch

4. Touch ERASE & FORMAT.

> Storage settings > Format as internal.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

5. The phone will prompt you to move your photos, files and

other data from the phone to the microSDHC card. Select Move now or Move later and touch NEXT. Follow the onscreen instructions to continue.

6. Touch DONE.

To move data between the phone and the microSDHC card:

With the microSDHC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time.

1. Swipe up on the home screen and touch Settings >

Storage.

2. To move data from the phone to the microSDHC card, touch

the microSDHC card name; to move data from the card to the phone, touch Internal shared storage.

3. Touch

> Migrate data.

4. Touch MOVE.

5. Touch DONE. NOTE:

Whenever you move data between the internal storage and the microSDHC card, the destination is used to save new apps and personal data (such as photos and videos) and only the destination is accessible from a computer.

To remove the microSDHC card from your phone:

If you need to remove the microSDHC card used as device storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings >

Storage.

2. Touch your microSDHC card name below Device storage.

3. Touch

> Eject.

NOTE:

Before ejecting the card, ensure that you have moved data and apps to the phone.

4. Touch EJECT.

5. When the screen shows that the card is safely ejected, you

can remove it from the phone.

To reformat the microSDHC card as portable storage:

If you no longer want to use your microSDHC card as device storage, you can reformat the card as portable storage.

NOTE:

Before the formatting, ensure that you have moved data and apps to the phone.

1. Swipe up on the home screen and touch Settings >

Storage.

2. Touch your microSDHC card name below Device storage.

3. Touch

> Format as portable.

4. Touch FORMAT.

5. Touch DONE.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

Sharing Your Mobile Data Connection

You can share your phone’s data capabilities through tethering or by activating the Wi-Fi hotspot feature to create a mobile hotspot.

Share Mobile Data Through Tethering

If your computer can obtain an Internet connection via USB cable or Bluetooth, you can configure your phone to share its mobile data connection with your computer.

1. Swipe up on the home screen and touch Settings >

Network & Internet > Tethering.

2. Touch USB tethering or Bluetooth tethering.

 For USB tethering, connect your phone to the target device

with the supplied USB cable before touching USB tethering.

 For Bluetooth tethering, pair your phone with the other

device via Bluetooth and set the device to obtain data connection via Bluetooth.

NOTE:

To stop sharing your data connection, switch off USB tethering or Bluetooth tethering.

Share Mobile Data Through a Wi-Fi Hotspot

You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot. The feature requires a data connection on a mobile network and may result in data charges.

NOTE:

When the portable Wi-Fi hotspot feature is enabled, you cannot use your phone’s Wi-Fi capability to access the Internet. You still remain connected to the Internet via your mobile data network.

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi Hotspot.

2. Slide the Wi-Fi Hotspot switch to the On

After a moment, the phone starts broadcasting its Wi-Fi network name (SSID).

3. On another device, locate your phone via Wi-Fi and connect

with it to start using the phone’s mobile data.

NOTE:

To stop sharing your data connection, slide the switch to the Off

position.

Set Up Your Wi-Fi Hotspot

You can change your phone's Wi-Fi network name (SSID), secure your portable Wi-Fi hotspot, and set other options.

1. Swipe up on the home screen and touch Settings >

Network & Internet > Wi-Fi Hotspot.

2. Touch an option to configure its settings.

 Configure:

- Network name: Enter or edit a network name (SSID)

that other devices see when scanning for Wi-Fi networks.

- Security: Choose a security option: Open (not

recommended) or WPA2 PSK (other users can access your mobile hotspot only if they enter the correct password). When you select WPA2 PSK, touch the Password field to edit the security password.

- Show password: If you have chosen WPA2 PSK

security, check or uncheck to show or hide the password.

- Broadcast network name (SSID): Check to

broadcast or uncheck to hide your network name (SSID). If the broadcast is disabled, other users need to know your network SSID to find the Wi-Fi hotspot.

 Manage users: Block or unblock users, set the maximum

number of devices that can connect to the hotspot simultaneously, and view the list of connected users.

 More Settings:

- Hotspot notification: Display notification when the

mobile hotspot turns off automatically.

- Hotspot auto-off policy: Set hotspot sleep policy.

 Help: Check the basic information of the Wi-Fi hotspot

feature.

Connecting to Virtual Private Networks

Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on the premises, or when connected to a wireless network.

Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN. You can get this information from your network administrator.

NOTE:

You need to set a lock screen pattern, PIN, or password before you can use credential storage (VPN).

Add a VPN

1. Swipe up on the home screen and touch Settings >

Network & Internet > VPN.

2. Touch

3. Enter the server address and other information provided by

your network administrator. Check Show advanced options to fill out additional details.

4. Touch SAVE.

The VPN is added to the list on the VPN screen.

Connect to a VPN

1. Swipe up on the home screen and touch Settings >

and enter the VPN name.

Network & Internet > VPN.

2. Touch the VPN that you want to connect to.

3. When prompted, enter any requested credentials and then

touch CONNECT.

Modify a VPN

1. Swipe up on the home screen and touch Settings >

Network & Internet > VPN.

2. Touch

3. Edit the VPN settings and then touch SAVE.

beside the VPN that you want to modify.

Phone Calls

You can place calls from the Phone app, the Contacts app, or other apps that display contact information. Wherever you see a phone number, you can usually touch it to dial.

Placing and Ending Calls

Place a Call by Dialing

1. From the home screen, touch > .

2. Enter the phone number or the contact name with the

on-screen keypad. Touch

NOTE:

As you enter the phone number or the contact name, your phone searches for contacts that match. If you see the number and contact you want to dial, touch it to place the call immediately.

3. Touch

You can also touch the search box at the top of the Phone app screen and enter the phone number or contact name you want to call. Touch the matching contact or Call [number] to place the call.

NOTES:

 To make an international call, touch and hold the 0 key to

enter the plus (+) symbol. Next, enter the country code, followed by the city/area code and then the phone number.

below the keypad to dial.

to delete incorrect digits.

 To redial the last call you made, just touch the Home key >

> > and touch again.

End a Call

During a call, touch on the screen.

Answering or Rejecting Calls

When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message.

Answer a Call

When you receive a phone call, swipe up to answer the call.

- or -

If the screen is unlocked, touch ANSWER to answer the call.

NOTE:

To silence the ringer before answering the call, you can press the Volume up/down key.

Reject a Call

When you receive a phone call, you can: Swipe down to reject the call.

- or -

Swipe from

at the bottom to reject the call and select a

preset text message or edit one to send to the caller.

- or -

If the screen is unlocked, touch DECLINE to reject the call, or MESSAGE to reject the call and send a message.

NOTE:

To edit the preset text response from within the Phone app, touch

> Settings > Quick responses.

Working With the Call History

The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your Contacts.

To open the call history, you can touch the Home key >

> Call history.

Place a Call From the Call History

1. Open the call history.

2. Touch a number for more information about the call, or touch

beside it to call back.

NOTE:

You can touch MISSED, INCOMING, or OUTGOING to filter the records.

Add a Call History Number as a Contact

1. Open the call history.

2. Touch a number.

3. To add the number to an existing contact, touch Add to a

contact and then touch a contact in the list. To create a new contact, touch Create new contact.

Take Other Actions on a Call History Entry

1. Open the call history.

2. Touch a listing and then select an option:

 Create new contact: Save the number as a new

contact.

 Add to a contact: Add the number to an existing

contact.

 Send a message: Send a message to the number.  Block number: Block calls and messages from this

number.

NOTE:

To find all blocked numbers, touch the Home key >

> > Settings > Call blocking.

 Call details: View more call information, copy the

number to the clipboard, edit the number in the dialer before calling it, or delete the entry.

NOTE:

In the call history screen, you can touch

> Clear call

history to delete all history records, or touch > Multi-select to select call records for deletion.

Deleting Frequent Numbers

As you use the phone, it will gradually recognize the contacts you call frequently and display them with your favorite contacts

in the numbers.

1. Touch the Home key >

2. Touch and hold a contact tile and drag it to

tab of the Phone app. You can delete these

> .

. If the

contact is a favorite contact, it will be removed from favorites.

Calling Your Contacts

1. Touch the Home key > . Your favorite contacts and

frequently called contacts are displayed in the

2. Touch a contact to place the call, or touch the

then touch a contact and a number to make a call.

tab.

tab and

Using Voicemail

If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to set up and use your phone’s voicemail feature.

Set Up Voicemail

You should set up your voicemail and personal greeting as soon

as your phone is activated. Always use a password to protect against unauthorized access.

1. Touch the Home key >

2. Touch and hold the 1 key in the dialer.

3. Follow the voice prompts to create your password, record

your name announcement, and record your greeting.

> .

Retrieve Your Voicemail

When you receive a new voicemail, the phone displays in the status bar.

1. Touch the Home key > > .

2. Touch and hold the 1 key in the dialer. If prompted, enter

your voicemail password.

3. Follow the voice prompts to listen to and manage your

voicemail messages.

Using Options During a Call

During a call, you will see a number of on-screen options. Touch an option to select it.

 Touch Mute to mute or unmute your microphone.  Touch Contacts to go to contacts.  Touch Speaker to turn the speakerphone on or off.  Touch Add to make another call separately from the first call,

which is put on hold.

 Touch Keypad to switch to the keypad when you need to

enter a code (for example, the PIN for your voicemail) during the call.

 Touch Hold to put the call on hold.  Touch Merge to merge the separate calls into a single

conference call.

 Touch Swap to put the caller you are speaking to on hold,

and switch to the other call that has been put on hold.

 Touch

WARNING!

Because of higher volume levels, do not place the phone near your ear during speakerphone use.

to end the current call.

Adjusting Your Call Settings

You can configure a number of settings for the Phone application.

NOTE:

Some call options are displayed only when these features are available, and some features need network support and may result in additional charges. Please contact your service provider for more information.

Set Contact Display Options

You can set the order of the contacts displayed in the tab of the Phone app.

1. Touch the Home key > > > Settings > Display

options.

2. Touch Sort by or Name format to set the order of the

contacts and the format of the contact names.

Set Sound and Vibration

Set the sound and vibration for incoming calls as well as dial pad sounds.

1. Touch the Home key >

> > Settings > Sounds and

vibration.

2. Touch the option you want to configure.

 Touch Phone ringtone to select the ringtone for

incoming call notification.

 Turn on the Also vibrate for calls switch to enable

vibration for incoming call notification.

 Turn on the Dialpad tones switch to play sounds when

you touch the dial pad keys.

Set Options for Answering and Ending Calls

1. Touch the Home key > > > Settings > Answer and

end calls.

2. Turn on or off an option.

 Power button ends call: End calls by pressing the

Power key.

 Vibrate when call is answered: Vibrate the phone when

a call is answered.

Set Speed Dials

You can touch and hold the 1 - 9 keys from the dialpad to call the corresponding speed dial number.

The 1 key is reserved to speed dial your voicemail.

To assign a speed dial key:

1. Touch the Home key >

2. Touch a speed dial entry.

3. Touch a contact and number from the contact list.

> > Settings > Speed dial.

Edit Quick Response to Rejected Callers

1. Touch the Home key > > > Settings > Quick

responses.

2. Touch a text message to edit it.

3. Touch OK to save the message.

Use Fixed Dialing Numbers

Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls to a limited set of phone numbers.

1. Touch the Home key >

settings > Fixed Dialing Numbers.

2. Touch an option to configure it.

 Enable FDN: Input the PIN2 code to enable the FDN

feature.

 Change PIN2: Change the PIN2 code for FDN access.

> > Settings > Call

 FDN list: Manage the FDN list.

NOTE:

The PIN2 code is provided by your service provider. Entering an incorrect PIN2 code more times than allowed can get your nano-SIM card locked. Contact your service provider for assistance.

Forward Incoming Calls

The call forwarding feature allows you to forward your incoming calls to another phone number.

1. Touch the Home key >

settings > Call forwarding.

2. Touch an available option to enable or disable it.

> > Settings > Call

Set Call Waiting

This option allows you to get notified of incoming calls during a call.

1. Touch the Home key >

settings > Call waiting.

2. Turn on Call waiting to enable this feature.

> > Settings > Call

Set Caller ID

Choose whether your number is displayed when someone receives your outgoing call.

1. Touch the Home key >

settings > Additional settings.

> > Settings > Call

2. Touch Caller ID and select an option.

Set Call Blocking

You can add numbers to the blocked numbers list to filter out calls and messages from these numbers.

1. Touch the Home key >

2. Touch ADD A NUMBER.

3. Enter the phone number or touch

and select one from the contact list.

4. Touch BLOCK.

NOTE:

To unblock a number, touch

UNBLOCK.

> > Settings > Call blocking.

> > Contacts

on its right and touch

Set Voicemail

1. Touch the Home key > > > Settings > Voicemail.

2. Touch Notifications to set options for voicemail notification;

touch Advanced Settings to configure the following settings.

 Touch Service to select the voicemail service provider.

Your carrier is the default.

 Touch Setup to edit the voicemail number.

Set TTY Mode

Your phone is a TTY compatible device. A TTY device can allow

people who have hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack.

Select a TTY mode for your phone to work with a TTY device, or turn TTY off.

1. Touch the Home key >

> > Settings >

Accessibility > TTY mode.

2. Select one of the following options. Consult your

teletypewriter manufacturer’s manual if necessary.

 TTY Off: Users who can hear and talk can disable TTY

support.

 TTY Full: Users who cannot talk or hear may use this

mode to send and receive text messages through TTY device.

 TTY HCO: Users who can hear, but cannot talk, may use

this mode to listen to conversation of the other party, and respond via text messages.

 TTY VCO: Users who can talk, but cannot hear, may use

this mode to talk through the phone and receive responses via text messages.

Set Hearing Aids

Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly during the phone call.

1. Touch the Home key >

> > Settings >

Accessibility.

2. Turn on Hearing aids to turn on hearing aid compatibility.

CAUTION:

Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.

Check About Information

You can check the build version of the Phone app, open source licenses, privacy policy, and terms of service. Touch the Home

key >

> > Settings > About.

Contacts

You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing.

To see your contacts, swipe up on the home screen and touch Contacts.

Checking Contact Details

1. Swipe up on the home screen and touch Contacts.

2. Scroll through the list to view all your contacts.

3. Touch a contact to view its details.

NOTE:

If you have a lot of contacts stored, drag the slider on the right side of the screen to jump to a name.

Adding a New Contact

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Enter the contact name, phone numbers or email

addresses. Touch More fields to enter other information. If you have multiple account types associated with your phone, touch Saving to and select an account. The contacts will be synced automatically with the account online.

4. Touch SAVE to save the contact.

to add a new contact.

Setting Up Your Own Profile

You can create your own name card in your phone.

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Edit your profile information. Touch More fields to add more

information if desired.

4. Touch SAVE.

> Settings > My info.

Importing, Exporting, and Sharing Contacts

You can import/export contacts from/to the nano-SIM card, the phone storage or installed microSDHC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share contacts using Messages, Gmail, Bluetooth, and to nearby friends.

Import Contacts From the nano-SIM Card

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Check the contacts you want to import.

4. Touch

5. If prompted, select the account the contacts will be imported

to.

> Settings > Import > Import SIM card.

Import Contacts From the Phone Storage or microSDHC Card

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. If prompted, select the account the contacts will be imported

to.

4. Navigate to the folder where the file is and touch the file.

> Settings > Import > .vcf file.

Export Contacts to the nano-SIM Card

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Check the contacts you want to export.

4. Touch

> Settings > Export > Export to SIM card.

Export Contacts to the Phone Storage or microSDHC Card

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. The phone will prompt you with the name of the vCard file.

You can change the default name or touch

directory that the file will be saved to.

4. Touch SAVE to create the file.

> Settings > Export > Export to .vcf file.

to change the

Share Contacts

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Open the notification panel and touch Finished exporting

contacts.

4. Choose how to share the contacts. The options available

depend on the applications and services installed.

> Settings > Export > Share all contacts.

Working With Favorite Contacts

You can add the contacts you use frequently to favorites so that you can find them quickly at the top of the contacts list.

Add a Contact to Favorites

1. Swipe up on the home screen and touch Contacts.

2. Touch a contact and then touch

at the top of the screen.

Remove a Contact From Favorites

1. Swipe up on the home screen and touch Contacts.

2. Touch a favorite contact and then touch

Searching for a Contact

1. Swipe up on the home screen and touch Contacts.

2. Touch

3. Input the contact name or any information the contact has to

search for it. The contacts matched will be listed.

Editing Contacts

Edit Contact Details

1. Swipe up on the home screen and touch Contacts.

2. Touch a contact and then touch

3. Edit the contact and touch SAVE.

NOTE:

Touch Default ringtone to assign to the contact a different incoming call ringtone, which helps you identify the caller.

Join Duplicate Contacts

As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list.

1. Swipe up on the home screen and touch Contacts.

2. Touch and hold a contact to select it.

3. Touch the duplicate contacts to select them.

4. Touch

> Link > LINK.

Separate Contact Information

If contact information from different sources was joined in error, you can separate the information back into individual contacts

on your phone.

1. Swipe up on the home screen and touch Contacts.

2. Touch a joint contact you want to separate.

3. Touch

> View linked contacts > UNLINK.

4. Touch UNLINK to confirm.

Web Accounts

Adding or Removing Accounts

You can add multiple Google accounts, Microsoft Exchange ActiveSync may also add other kinds of accounts, depending on the apps installed on your phone.

Add an Account

1. Swipe up on the home screen and touch Settings >

2. Touch the type of account you want to add.

3. Follow the on-screen steps to enter the information about

When the account is successfully added, it is displayed in the Accounts screen.

Remove an Account

Removing an account will delete it and all information associated with it, such as emails and contacts, from your phone.

1. Swipe up on the home screen and touch Settings >

accounts, and IMAP/POP3 email accounts. You

Accounts > Add account.

the account. Most accounts require a username and password, but the details may vary. You may also need to obtain some information from IT support or your system administrator.

Accounts.

2. Touch the account you’d like to remove.

3. Touch REMOVE ACCOUNT > REMOVE ACCOUNT.

Configuring Account Sync

Configure Auto Sync Setting

1. Swipe up on the home screen and touch Settings >

Accounts.

2. Touch Automatically sync data to enable or disable

automatic sync.

 When automatic sync is turned on, changes you make to

information on your phone or on the web are automatically synced with each other.

 When automatic sync is turned off, you need to sync

manually to collect emails, updates, or other recent information.

Sync Manually

1. Swipe up on the home screen and touch Settings >

Accounts.

2. Touch the account you want to sync.

3. Touch Account sync.

4. Touch > Sync now.

Change an Account’s Sync Settings

1. Swipe up on the home screen and touch Settings >

Accounts.

2. Touch the account > Account sync. The list of information

the account can sync will appear.

3. When auto sync is enabled, switch the items on or off as

you need. The enabled types of information will be kept in sync automatically between the phone and the web. When auto sync is disabled, touch a listing to sync that type of information between the phone and the web.

Messages

You can use Messages to exchange text messages (SMS) and multimedia messages (MMS).

Opening the Messages Screen

Touch the Home key > The Messages screen opens, where you can create a new

message or open an ongoing message thread.

 Touch  Touch an existing message thread to open the

conversation.

to write a new text or multimedia message.

Sending a Message

1. On the Messages screen, touch .

2. Add recipients in one of the following ways.

 Enter the phone number or contact name directly in the

“To” field. Touch Send to <number> or a match from your contacts displayed below the “To” field to add the number or contact as the recipient.

 Touch a contact below the “To” field to whom you want to

send the message.

3. Touch the Text message field and enter the content of your

text message.

4. If you want to send a multimedia message, touch to

add stickers, photos, audio, videos, location or other files to the message.

5. Touch .

NOTES:

 If you add two or more recipients, the message may be

sent as a group MMS where everyone can reply and see each other’s messages. For group message setting, touch

> Settings > Advanced > Group messaging from the

Messages screen.

 You can also include email addresses as recipients for

multimedia messages.

 Do not add any attachment if you want to send a text

message. Otherwise you may be charged for a multimedia message.

Replying to a Message

Messages you receive are appended to existing threads of the same number. If the new message comes from a new number, a new thread is created.

1. On the Messages screen, touch the thread that has the

message you want to reply to. Type your reply in the text box at the bottom. You can touch

if you want to reply with an MMS.

3. Touch

Forwarding a Message

1. On the Messages screen, touch the thread that has the

message you want to forward.

2. Touch and hold the message you would like to forward.

3. Touch

4. In the Forward message window, touch a conversation to

send the message through it, or touch NEW MESSAGE to enter other recipient for the message.

5. Edit the content if you want.

6. Touch

at the top.

Web Browser

Use Chrome to view web pages and search for information.

Opening the Browser

Touch on the home screen to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message.

1. Open the Chrome app.

2. Touch the address (URL)/search box.

3. Enter the address of a web page or enter terms you want to

search for.

4. Touch a URL or search suggestion or touch the enter key

on the keyboard to open the web page or search results.

NOTE:

Touch the Back key or next web page.

Using Multiple Browser Windows

You can open several web pages at the same time (one page in each window) and switch between them freely.

Open a New Browser Window

Touch > New tab / New incognito tab. A new browser window opens.

> to go to the previous or the

Switch Between Browser Windows

1. Touch the icon at the top of the screen. The number in

the icon indicates the number of currently active browser windows. Opened web pages will be listed.

2. Touch the tab you want to open.

NOTE:

Swipe a tab horizontally or touch window.

to close the browser

Downloading Files

1. Touch and hold an image or a link to a file or to another web

page.

2. In the menu that opens, touch Download image or

Download link.

The downloaded files are saved to your phone. You can view or open them by touching

> Downloads in Chrome.

Changing Browser Settings

You can configure a number of settings to customize the way you browse the web, including several that you can use to control your privacy.

To open the browser settings screen, touch the browser screen.

> Settings in

Camera

You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature and a front-facing camera that lets you capture sharp pictures and videos.

Capturing a Photo

1. Touch the Home key > .

2. Aim the camera at the subject and make any necessary

adjustment. PHOTO (auto camera) mode is used by default.

3. Touch the area where you want the camera to focus, or

leave the camera to autofocus on the center of the image.

4. Lightly touch to take the picture.

Settings

HDR

Flash

Switch camera

mode

Captured

picture/video

Capture picture

 Flash: Select a flash mode for the camera.  HDR: Turn HDR on or off.  Settings: Change camera and camcorder settings. See

More modes Switch front/back

camera

Customizing Camera and Video Settings.

 Captured picture/video: View pictures and videos you

have captured.

 Capture picture: Touch the icon to take a picture.  Switch front/back camera: Switch between the back

camera and the front-facing camera lens (for selfies, video chatting, etc.).

 Switch camera mode: Select a camera mode when

using the back camera. In addition to the default PHOTO mode, you can touch MANUAL to adjust some advanced professional options or VIDEO to capture a video clip.

 More modes: Select TIMELAPSE to capture time-lapse

videos.

WARNING!

Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals.

NOTES:

 You can pinch or spread your fingers on the screen to

zoom in or out before taking a picture.

 In PHOTO (auto camera) mode, when you touch the

screen to focus, the exposure bar appears beside the focus point. You can drag

up or down to adjust the exposure.

Using Manual Camera Mode

You can use the Manual camera mode to adjust more camera options for your photo, such as ISO, white balance, and exposure.

1. Touch the Home key > > MANUAL.

2. Aim the camera at the subject. You can make the following

adjustments.

 Drag the yellow circle to any area on the screen where

you want the camera to meter exposure so as to adjust the photo brightness. Touch and hold the circle to lock exposure.

 Drag the green square to any area on the screen that you

want to focus on. Touch and hold it to lock the focus.

 Touch the options that appear near the shutter icon to

configure overall exposure, ISO, white balance, and interval for time-lapse pictures.

3. Touch to take the photo.

Recording a Video

1. Touch the Home key > > VIDEO.

2. Aim the camera at the subject and make any necessary

adjustments. You can touch any area on the screen that you want the camcorder to focus on before and during recording.

3. Touch

pause or resume recording, or touch as a photo.

4. Touch

NOTES:

 You can pinch or spread your fingers on the screen to

to start recording. You can touch to

to save the frame

to stop recording.

zoom in or out before and during recording.

 When you touch the screen to focus during recording, the

exposure bar appears beside the focus point. You can drag

up or down to adjust the exposure. Touch and hold the

focus point to lock the focus.

Customizing Camera and Video Settings

Before capturing a photo or a video, you can touch to open the following options.

NOTE:

Some camera and video options will change in different camera modes.

 Resolution: (front and back camera) Set the image size

for your photo.

 Video quality: (Video mode) Set the quality for your video.  Point-and-shoot: (front camera) Touch the viewfinder

screen to take a photo.

 Smile: (front camera) Turn on or off smile detection.  Timer: Set a time delay before the camera takes a picture

after you touch the shutter icon, or turns off this feature.

 Mirror image: (front camera) Take a mirror photo.  Metering: (Manual mode) Adjust the metering setting.  Composition: Show or hide grid or golden spiral (used for

balanced photo composition).

 Gradienter: Enable or disable the gradienter.  Shutter tone: Turn the shutter tone on or off.  Geo-tagging: Select whether to store the GPS location in

your captured photos and videos.

 Volume key: Assign the function of the Volu me key for the

Camera app: Take photo, Zoom, or Volume.

 Anti-banding: Set the anti-banding value to avoid stripes

on the screen when you take pictures or record videos of TV or computer screens.

 Save location: Open the Storage menu in Settings to

check and manage space.

 Help: Enable the Help icon on the viewfinder screen, or

touch More to view help details.

 Restore defaults: Restore the default settings.

Music

Swipe up on the home screen and touch Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more.

Viewing Your Music Library

Swipe up on the home screen and touch Music, and your music library is displayed. All your audio files are cataloged according to the information stored in the files.

 Touch All songs to view all music files on your phone, or in

categorized lists of artists, albums, or genres.

 Touch Folders to find music files through the folders they are

stored in.

 Touch Favorites to browse music files you have marked as

favorites.

 Touch Recently played to view the list of recently played

tracks.

NOTE:

If an audio file is being played, its name and player controls are displayed at the bottom of the screen. Touch the area to open the playback screen.

Playing Music

play

Touch a song in the music library to listen to it. Touch the playback bar at the bottom of the screen to open the following playback screen.

Track title

Back to

library

Album

Shuffle

Playback

control

Current

list

Options

Add to favorites

Repeat Progress

100

ZTE Z557 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual