ZTE Xplornet Hub 2.0 User Manual
Version 4.0
Xplornet Hub 2.0
User Guide
Xplornet Hub Manual UPDATE DEC 2017
CONTENTS
Getting Started ....................................................................1
Safety Precautions ................................................................2
In the Box ............................................................................. 3
Indicators .............................................................................4
Ports and Buttons .................................................................5
Connecting Your Xplornet Hub .............................................6
Record Your Xplornet Hub 2.0 GUI Password ........................ 7
What are the Xplornet Hub 2.0 GUI Password
and Default Xplornet SSID names used for? ................................. 7
Connect the Xplornet Hub 2.0 to a Computer .......................8
Activate your Home Phone Service .............................................. 9
Connect the Xplornet Hub 2.0
to your Personal Wireless Router .........................................
10
Activate your Home Phone Service ............................................ 11
Set Your Own SSID Home Network Name and Passphrase ..12-13
What is the SSID? ...................................................................... 12
Connect a Wireless Device to the Internet ................................. 14
Connection Troubleshooting ...................................................... 15
Xplornet Hub Wi-FI FAQ’s .......................................................... 16
Router Features ......................................................................... 17
Xplornet Home Phone ........................................................ 18
Home Phone Features ..........................................................18-19
Troubleshooting for Home Phone ......................................... 19-20
Important 9-1-1 Emergency Services ...................................21
About Xplornet .................................................................. 22
.
Getting Started
Thank you for signing up with Xplornet. Your Xplornet Hub provides Home
Phone and Wi-Fi Router service.
This guide will help you set up your device. Just follow the easy step-by-step
instructions and start connecting to what matters to you.
XPLORNET HUB USER GUIDE 1
XPLORNET HUB USER GUIDE
Safety Precautions
Before connecting your Xplornet Hub, please read the following safety
precautions:
• Always use the power adapter that came with the device.
• Do not put anything on top of the unit.
• Keep the Xplornet Hub dry, clean and well-ventilated.
• Use a soft, dry cloth to clean the device – do not use liquid or spray to
clean it.
• Keep the air vent clean and clear of debris and keep all liquid away from
the device’s surface. Should anything fall into the Xplornet Hub through
the air vent, it could result in fire or damage to the device.
• To avoid injury, do not open the Xplornet Hub. Tampering with the
device could void your warranty.
• To prevent unauthorized access into your Wi-Fi network, we recommend
you setup a secure SSID connection with a unique password. Please
review page 12 for a step by step guide.
2
XPLORNET HUB USER GUIDE
Xplornet Hub
AC Power Adapter
RJ-45 LAN Network Cable
RJ-45 WAN Network Cable
RJ-11 Telephone Cable
3
In the Box
You will find the following items included:
If any parts are missing, please contact Xplornet Support:
By Email: support@xplornet.com
By Phone: 1-866-841-6001
XPLORNET HUB USER GUIDE4
Indicators
The following indicators are arranged across the top of the Xplornet Hub.
WLAN refers to the wireless local area network, also known as WiFi. The WiFi
function is available only when the Wi-Fi Router service is activated.
WPS refers to the Wi-Fi Protected Setup™, a feature that lets you easily
connect WPS-supported client devices (such as wireless printers) to your router
wirelessly.
LED Indicator Status Description
Power
Solid Green Hub is powered on
Solid Red Hub is not working
Off Hub is powered off
Broadband
(The WAN link
is established)
Solid Green The link is activated
Flashing Green Data is being transmitted
Off The equipment is not powered on or the WAN port is disabled
Internet
Solid Green The connection is established and a correct IP address obtained
Solid Red Internet connection failed
Flashing Green Data is being transmitted
WLAN
Solid Green The WLAN RF switch is on
Flashing Green Data is being transmitted
Off Hub is not powered on or the WLAN RF switch is off
WPS
Solid Green
WPS access is successful. This solid-on light will be automatically
off after 5 minutes
Fast Flashing Green The WPS has an error
Slowly Flashing
Green
WLAN is being accessed
Off
No WPS access or the WPS access to the terminal exceeds
5 minutes
Phone
Solid Green Hub has registered on the VoIP network
Flashing Green Indicates when the associated telephone is off-hook
Off
Hub is not powered on or not been registered on the VoIP
network
USB
Solid Green
The USB interface is connected and operating in host mode,
but no data is being transmitted
Flashing Green Data is being transmitted on the interface
Off Hub is not powered on or the USB interface is not connected
XPLORNET HUB USER GUIDE
5
Ports and Buttons
Power plug, on/off switch and ports are located on the back and side of the
Xplornet Hub.
Side
Buttons Description
USB
USB2.0 host port in right panel: Used for the
USB storage device, or printer
On/Off Power switch. Power on or power off the Hub
Back
Ports Description
Phone1~Phone2 RJ-11 port is used to connect to the phone through the telephone line
LAN1~LAN4
RJ-45 port is used to connect the modem to computer or other network
devices
WAN
RJ-45 port is used to connect to your Xplornet modem
WPS
WLAN Protected Setup
Reset
Reset button should not be used unless advised by an Xplornet
representative. This button is used to restore the factory default settings
when pressed for more than 5 seconds.
WLAN Turn the WLAN on or turn off
Power Power supply port is connected to the power adapter
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