ZTE N9519 Users Manual

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Important Information for the Device Name

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IMPORT

ANT SAFETY

INFORMATION

This booklet con and safety information that will help you safely use your phone. Failure to read and follow the information provided in this booklet may result in serious bodily injury, death, or property damage.

General Pr

e are several simple guidelines

Ther to operating your phone properly and maintaining safe, satisfactory service.

To maximize per bottom portion of your phone where the internal antenna is located while using the phone.

+ Speak dir + Av

oid exposing your phone and

accessories to rain or liquid spills. If your

2 Important Safety Information

tains important operational

ecautions

formance, do not touch the

ectly into the mouthpiece.

phone does get wet, immediately turn the power off and remove thebattery.

+ Do not expose y

sunlight for extended periods of time (such as on the dashboard of a car).

Altho

it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it.

Any changes or mod

not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment.

Note: For the best c

our phone to direct

ugh your phone is quite sturdy,

ifications to your phone

authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty.

are of your device, only

Maintaining Safe Use of and Access toYour Phone

t R

Do No for EmergencyCalls

Mobile phones operate using r which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details.

Using Y

Tal operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first.

ely on Your Phone

adio signals,

our Phone While Driving

king on your phone while driving (or

lowing Safety Guidelines

Fol

ate your phone safely and efficiently,

To oper always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference ordanger.

Using Your Phone Near Other ElectronicDevices

Most modern electronic eq from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment.

RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle.

uipment is shielded

Importan

t Safety Information

ons

ult the manufacturer of any personal

C medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.

Note: Alway

urning O

s turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment.

ff Your Phone Before Flying

Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.

Turning O

To av your phone off when in a blasting area or in other

ff Your Phone in Dangerous Areas

oid interfering with blasting operations, turn

be turned off. Construction crews often use remote-control RF devices to set off explosives.

Turn your phone off when you’re in any area that has a potentially explosive atmosphere. Although it’s rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:

Fuel

Below deck on bo Fuel or chemical transfer or storage facilities.

Areas wher

particles such as grain, dust, or metal powders. Any other ar

advised to turn off your vehicle’s engine.

Note: Never tr

areas with signs indicating two-way radios should

4 Important Safety Information

ing areas such as gas stations.

ats.

e the air contains chemicals or

ea where you would normally be

ansport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains yourphone or accessories.

tricting Children’s Access to Your Phone

Res

ur phone is not a toy. Do not allow

Yo children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your invoice.

Using Y

our Phone With a

Hearing AidDevice

A number of Boost phones hav tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearingdevice.

Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring

e been

both wireless phone and hearing devices to determine usability rating categories for both.

Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. At the time this booklet was printed, the HAC ratings were not available.

These ratings are not guarantees. Results will vary depending on the user’s hearing device and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ra

requirements for hearing aid compatibility

Phones rated M3 or M4 meet F

tings:

Importan

t Safety Information

e l

ikely to generate less interference

and ar to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.)

T-Ratings:

requirements and are likely to be more usable

Phones rated T3 or T4 meet F

with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)

Note: New Technolog

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be newer wireless technologies (including Wi-Fi) used in this phone that have not been tested for use with hearing aids.

ies, Including Wi-Fi

Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare

Add the rating of your hearing aid and your phone to determine probable usability:

+ Any combined r

than six offers excellent use.

Any combined r is considered normal use.

Any combined r

four is consideredusable.

Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” This is synonymous for T ratings.

It is further suggested you experiment with multiple phones (even those not labeled M3/ T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store.

professional for the rating of your hearing aid.

6 Important Safety Information

ating equal to or greater

ating equal to five

ating equal to

e in

formation about hearing aid

Mor compatibility may be found at:

fda.

Get

access

, and

gov

wireless.org

ting the Best Hearing Device

fcc.

gov

Experience With Your Phone

ther minimize interference:

To fur

Set the phone

settings to ensure the minimum time interval:

1. To

2. Touch Sleep to set the time interval

beforethe display backlight turns oﬀ; touchNavigation key light duration to turnon or oﬀ keypad backlight and set backlight duration.

Position the phone s

is farthest from your hearing aid.

+ Mov

e the phone around to find the point with

least interference.

’s display and keypad backlight

uch > > Settings > Display.

o the internal antenna

Caring for the Battery

otecting Your Battery

The g

uidelines listed below help you get the

most out of your battery’s performance.

tly there have been some public reports

Recen

of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Boost is not aware of similar problems with Boost phones resulting from the proper use of batteries and accessories approved by Boost or the manufacturer of your phone. Use only Boost-approved or manufacturer-approved batteries and accessories found at

ugh your phone’s manufacturer. Buying

thro theright batteries and accessories is the

boostmobile

bestway to ensure they’re genuine and safe.

.com

Importan

t Safety Information

In order to av battery only in temperatures that range from 32° F to 113° F (0° C to 45° C).

Don’

or in high humidity areas, such as the bathroom. Never d

Keep the metal con

top of the batteryclean. Don’

short-circuit the battery.

The b not been used for a long period of time.

+ It’s best to replace the battery when it no

longer provides acceptable performance. It can be recharged hundreds of times before it needsreplacing.

+ Don’t store the battery in high temperature

areas for long periods of time. It’s best to follow these storage rules:

oid damage, charge the

t use the battery charger in direct sunlight

ispose of the battery by incineration.

tacts on

t attempt to disassemble or

attery may need recharging if it has

Less than one mon

-4° F to 140° F (-20° C to 60° C)

+ More than one mon

-4° F to 113° F (-20° C to 45° C)

Disposal of L

Do not handle a damaged Li-Ion battery as you can be burned.

For safe disposal options of your Li-Ion batteries, contact your nearest authorized service center.

Special No

properly. In some areas, the disposal of batteries in household or business trash may be prohibited.

CTIA R

Do not disass bend or deform, puncture or shred.

+ Do not modif

to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.

8 Important Safety Information

th:

ithium Ion (Li-Ion) Batteries

or leaking

e to dispose of your battery

Be sur

te:

equir

ements

emble or open, crush,

y or remanufacture, attempt

Only use the b for which it is specified.

+ Only use the b

attery for the system

attery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.

Do not short cir

conductive objects to contact battery terminals.

Replace the b

cuit a battery or allow metallic

attery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.

+ Promptly d

accordance with local regulations.

+ Batter

ispose of used batteries in

y usage by children

should be supervised.

oid dropping the phone or battery. If the

Av phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.

Improper b fire, explosion or other hazard.

The phone shal

attery use may result in a

l only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program.

dio Frequency (RF) Energy

tanding How Your Phone Operates

Unders

ur phone is basically a radio transmitter and

Yo receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode.

Importan

t Safety Information

wing Radio Frequency Safety

Kno

The design of y updated NCRP standards described below.

In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP).

10 Important Safety Information

our phone complies with

-Worn Operation

Body

To main guidelines, if you wear a handset on your body, use a Boost-supplied or Boost-approved carrying case, holster or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least

1.0 centime

transmitting. Use of non-approved accessories may violate FCC RF exposure guidelines.

For more information about RF exposure, visit the FCC website at

Specific Absorp (SAR) for WirelessPhones

he SAR v amount of RF energy absorbed into the head of a user of a wireless handset.

The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the

tain compliance with FCC RF exposure

ters)

from your body when

fcc.

gov

tion Rates

alue corresponds to the relative

phone emits. Al

l phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety.

The highest SAR value for this model phone when tested was 0.47W/kg for head and 1.08W/kg for Body-worn and 1.06W/kg for hotspot. values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.

adio Frequency Emission

FCC R

This phone meets the F

CC Radio

Frequency Emission Guidelines.

umber:

FCC ID n

More in

formation on the phone’s SAR can be

found from the following FCC website:

tp://fcc.gov/oet/ea/

FCC No

tice

his device compl

Operation is subject to the following two conditions:

(1) this device may not c and (2) this device must accept any

ies with Part 15 of the FCC Rules.

use harmful interference,

interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Importan

t Safety Information

Note: This equipment has been tested and found

to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:

+ Reorient the direction of the internal antenna. + Increase the separation between

the equipment and receiver.

+ Connect the equipment into an outlet

on a circuit different from that to which the receiver isconnected.

+ Consult the dealer or an experienced

radio/TV technician for help.

Owner’s Record

The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in thefuture.

Model: Serial No.:

User Guide Proprietary Notice

No part of this publication may be exerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical,

12 Important Safety Information

[device name]

including photocopying and microfilm, without the prior written permission of ZTE Corporation.

The manual is published by ZTE Corporation. We reserve the right th make modifications on print errors or update specifications without prior notice.

LCA Assessment

We have done an LCA assessment for

using the LCA assessment systems (EIME

name]

system) from BV, and have had it peer-reviewed by our Green Product manager who confirms that the LCA test report complies with related standard requirement.

Important Safety Information 13

[device

MANUFACTURER’S WARRANTY

Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.

Manufacturer’s Warranty

ZTE (“Seller”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable

14 Manufacturer's Warranty

to any third party, including but not limited to any subsequent purchaser or owner of the Product. This limited warranty is applicable to end users in the United States and Puerto Rico.

Seller will, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by Seller to be defective in material or workmanship, or if Seller determines that it is unable to repair or replace such Product, Seller will refund the purchase price for such Product, provided that the subject Product (i) is returned to a Seller authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period. After the one year warranty period, you must pay all shipping, parts and labor charges. In the event that the product is deemed un-repairable or has been removed from

the list of products supported by the Seller, you will only be liable for shipping and labor charges.

This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by Seller), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire or liquid; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts

Manufacturer's Warranty 15

which are not the fault of Seller and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than Seller or a Seller authorized service center.

USE ONLY SELLER APPROVED ACCESSORIES WITH SELLER DEVICES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE DEVICE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE DEVICE.

SELLER SPECIFICALLY DISCLAIMS LIABILIT Y FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF

PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”. SELLER MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR

16 Manufacturer's Warranty

CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. For warranty service information, please call the following telephone number: 1-877-817-1759, 1-212-444-0502 or return to the point of sale for the products.

Theretailer can return the units to ZTE authorized service center in US for repair service.

IMPORTANT: Please provide warranty information (proof of purchase) to ZTE in order to receive warranty service at no charge. If the warranty has expired on the device, charges may apply.

Manufacturer's Warranty 17

GENERAL TERMS AND CONDITIONS OFSERVICE

Please note that these terms may not be the most current version. A current version of the terms is available at For further information on Boost Mobile plans, products, and services go to or email

boostmobile.com

Para solicitar esta literatura en español, por favor visitar

Basic Definitions

In this document: (1) “we,” “us,” “our,” and “Boost” mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services;

18 General Terms and Conditions of Service effective 7-1-13

boostmobile.com or upon request.

boostmobile.com

Boostmobilecustomerassistance@

espanol.boostmobile.com.

(2) “you,” “your,” “customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) “Service” means our offers, rate or service plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. “Service(s)” also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service (“Ts&Cs”).

The Service Agreement

These Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract under which we provide you Services under terms and conditions that you accept.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER,

A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION

there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply); (iii) any confirmation materials that we may provide to you; and (iv) the terms set forth in the coverage map brochures.

carefully read all of the terms of the Agreement.

eﬀective 7-1-13 General Terms and Conditions of Service 19

. In addition to these Ts&Cs,

It is important that you

Additional Terms

Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Boost or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Boost is not responsible for these third-party items and associated terms.

Our Policies

Services are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at any time with or without notice.

When You Accept The Agreement

You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, for example, on the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so.

Agreement, don’t do any of these things.

If you don’t want to accept the

Service Activation

To activate the Service, you must both activate your account and establish an appropriate account balance to pay for pay-per-use charges and applicable subscription charges (defined in the “Types of Charges” section) based on the service plan you select. To establish

20 General Terms and Conditions of Service effective 7-1-13

an account balance, pay a subscription charge, or make any other appropriate payments, follow the instructions provided with the equipment; at or through Boost Customer Care.

boostmobile.com;

Our Right To Change The Agreement & Your Related Rights

We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changes— and we may provide you notice of non-material changes—in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section).

If you continue

to access or use our Services or increase your account balance on or after the effective date of a change, you accept the change. Do not access or use our Services after the effective date of a change if you decide to reject the change and terminate Service. You will not be entitled to any credit for the unused portion of your account balance if you decide to terminate Service in response to a change to the Agreement.

Our Right To Suspend Or Terminate Services

We can, without notice, suspend or terminate any Service at any time for any reason.

example, we can suspend or terminate any Service for the following: (a) failure to have or maintain an appropriate account balance for applicable charges; (b) harassing/threatening/ abusing/offending our employees or agents; (c) providing false or inaccurate information; (d) interfering with our operations; (e) using/

eﬀective 7-1-13 General Terms and Conditions of Service 21

For

suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (f) breaching, failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from its manufacturer specifications (for example, rooting the device); or (h) if we believe the action protects our interests, any customer’s interests, or our networks.

Your Right To Change Services & When Changes Are Effective

The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of certain charges. The effective date of any changes will depend on our Policies, the old Services, and the requested Services. We will not credit or refund any subscription or other charges as a result of a change in Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make

changes to your Services. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement.

Restrictions On Using Services

You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction.

22 General Terms and Conditions of Service effective 7-1-13

Your Device, Number, & Email Address

We don’t manufacture any Device that we might sell to you or that is associated with our Services, and we aren’t responsible for any defects, acts, or omissions of the manufacturer.

The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications (for example, a device’s software, memory, and storage), and device performance may impact access to all of our Services.

Device is sold exclusively for use with our Service and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have no—and cannot gain any (for example, through publication, use, etc.)— proprietary, ownership, or other rights to any

This

phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. We’ll notify you if we decide to change or reassign them.

Porting/Transferring Phone Numbers

We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number.

Coverage; Where Your Device Will Work; Service Speeds

Our coverage maps are available at our authorized retail locations or The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen.

coverage maps provide high level estimates of

eﬀective 7-1-13 General Terms and Conditions of Service 23

boostmobile.com.

Our

our coverage areas when using Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that—along with other factors both within and beyond our control (for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.) —may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverage.

While

your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete.

Roaming

The term “roaming” typically refers to coverage on another carrier’s network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when you’re roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services

24 General Terms and Conditions of Service effective 7-1-13

may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details.

About Data Services & Content

Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (“Data Content”) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device.

may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable. You’re solely responsible for evaluating the Data Content accessed by you

Data Content

or anyone through your Services. We strongly recommend that you monitor data usage by children/minors.

may also harm your Device or its software. We are not responsible for any Data Content. We are not responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Boost may be deleted, modified, or damaged.

eﬀective 7-1-13 General Terms and Conditions of Service 25

Data Content from third parties

You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content.

Specific Terms & Restrictions On Using Data Services

In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t use our data Services: (1) with server devices or host computer applications, or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous

data usage that adversely impacts our networks’ performance or hinders access to our networks. If your Services include Web or data access, you also can’t use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with “phone as modem” plans, mobile broadband card plans, wireless router plans, etc.).

Software License

If Boost provides you software as part of the Service and there are not software license terms provided with the software (by Boost or by a third party), then Boost grants you a limited, revocable, non-exclusive, non-transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse

26 General Terms and Conditions of Service effective 7-1-13

engineer, decompile, or disassemble the software. Boost may revoke this license at any time.

Fees, Activation & Miscellaneous Charges

Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction.

Usage Charges

The types of charges that you incur will vary depending on the Service used and your service

You are responsible for the Services on

plan.

your account and associated charges, including charges made by a person you permit to have direct or indirect access to your device even if you

did not authorize its use. Charges may include,

but are not limited to, prepayment for service charges; charges for additional services; and taxes, surcharges, and fees associated with your Services. For the actual usage charges applicable to your Service, see the detailed plan or other information we provide or refer you to during the sales transaction or on our website. Depending on your Services, charges for additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Device, you authorize end users to access, download, and use Services. You will generally be charged for use of Services before or at the time of use in accordance with your service plan. In certain instances, we may charge at some point after you use the Service. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your

eﬀective 7-1-13 General Terms and Conditions of Service 27

Device’s area code (if applicable). Charges are generally deducted from your account balance (for example, pay-per-use charges, subscription charges, etc.), though in some instances you may be able to pay for certain Services through a credit card, debit card, or other payment method. If you have incurred charges or fees that were not charged prior to your account balance reaching a zero balance, we may deduct these outstanding, unpaid charges and fees from any subsequent amounts you add to your account balance.

Types of Charges

We typically assess the following types of charges: (1) “pay-per-use charges,” which are charges assessed each time a Service is used; (2) “subscription charges,” which are charges that allow you access to a Service or provide you a certain amount of use of a Service for a defined period of time. Subscription charges for Services end at 11:59 p.m., in the time zone in which your

phone number is based, on the last day of your subscription period. Also, depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods; and (3) “download charges,” which are charges assessed when you download or access content, which we collect on behalf of ourselves or third-party content providers.

How We Calculate Your Charges

Regular Voice Calls: We round up partial minutes

of use to the next full minute. Time starts when you press “Talk” or your Device connects to the network and stops when you press “End” or the network connection otherwise breaks. You’re charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You won’t be charged for unanswered calls or if you get a busy signal. For incoming calls answered, you’re charged from the time shortly before the Device

starts ringing until you press “End” or the network connection otherwise breaks. You’re charged for the entire call based on the rate that applies to the time period in which the call starts. However, the types of charges actually deducted from your account balance will vary depending on your Service. Call time data displayed on your Device may be inaccurate and may not be relied upon for determining charges to your account. Call time for a single call may be limited. If the call exceeds the limit, then it may be automatically terminated.

Data Usage: Depending on your Service, you may be charged for data usage. Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data session and sometimes during

28 General Terms and Conditions of Service effective 7-1-13

a data session. Depending on your data Services, usage may be charged against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Device’s Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between

eﬀective 7-1-13 General Terms and Conditions of Service 29

identical actions or data sessions. Estimates of data usage—for example, the size of downloadable files—are not reliable predictors of actual usage.

Taxes & Government Fees

You agree to pay all federal, state, and local taxes, fees, and other assessments that we’re required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice.

Surcharges

You agree to pay all Boost surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges.

taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you to recover certain

Surcharges are not

costs, and are kept by us. The number and type of Surcharges will be provided and may vary depending upon the location of the transaction or the primary account address of the payment method or Device and can change over time. We determine the amount for these charges, and these amounts are subject to change as are the components used to calculate these amounts.

We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website.

30 General Terms and Conditions of Service effective 7-1-13

Disputing Charges

Any dispute to a charge that we assess you must be made in writing within 60 days of the date we deduct the charge from your account balance. You accept all charges not properly disputed within the above time period.

About Account Balances

To keep your account active and avoid service interruptions, you must either maintain a positive account balance at all times or pay any applicable subscription charges (depending on your service plan). Account balances are not transferable, redeemable for cash, or refundable; that is, once you make payment on your account, you are provided a credit on your account that can only be used to pay for our Services during the effective period, which varies depending on your service plan. Positive account balances are forfeited if they are not used within the effective period specified in your service plan (if you properly

replenish your account balance during the effective period, the effective period restarts).

you do not use your account balance during the effective period, your account balance will expire and you will not be entitled to a refund or service credit.

Your Service will be interrupted if you fail to maintain a positive account balance or timely pay applicable subscription charges for each effective period. When this service interruption occurs, you will be given a period of time (which varies depending on your service plan) to make any appropriate payments on your account.

you do not make such payments within this time period, your account will be cancelled. If your account is cancelled, you will lose any phone number, identification number, or email address associated with your account. Reactivation fees will apply if you choose to restart Service after cancellation.

your account balance may not exceed. See the detailed plan or other information we provide or refer you to during the sales transaction (also

eﬀective 7-1-13 General Terms and Conditions of Service 31

There may be limits over which

available at

status rules that apply to your Service.

Switching between Service Plans

Unless otherwise provided in the detailed plan or other information we provide or refer you to during the sales transaction, you may switch to any current service plan. If you switch service plans, you may not receive a refund of any portion of any previously paid service charges and you may lose all of your remaining unused minutes, messages, and data allotment. Some service plans are available only on certain phones. Check

No Refunds of Re-Boost and Monthly Charges

We are not responsible for, nor do we refund, lost, stolen, misused, or damaged Re-Boost cards. We do not accept returns of or provide refunds for Re-Boost cards. Please ask your retailer any

boostmobile.com) for the account

boostmobile.com for details and options.

questions regarding its return policy. Re-Boost cards must be applied to your account within the time specified on the card. All Re-Boost sales are final and non-refundable regardless of who uses or possesses your mobile phone or Device after you purchase services, and regardless of whether the mobile phone or Device is used with your consent or knowledge.

Establishing or Replenishing Account Balances

Information on how you can establish and maintain an account balance will be provided at activation and is also available at

boostmobile.com or through Boost Customer

Care. The replenishment methods available to you will depend on the terms of your Services. A fee may apply to certain replenishment methods. Some service plans may provide for automatic account balance replenishment through, for example, automatic billing to a credit card or

32 General Terms and Conditions of Service effective 7-1-13

debit card or automatic debit from an eligible account with a financial institution. Payment through these methods may be subject to limitations, including, but not limited to, the number of times an account may be debited or charged in a particular time period; the amount that may be debited or charged from an account; or other limitations imposed by us or the financial institution that holds the account.

Protecting Our Networks & Services

We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage—for example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications or other Data Content; prohibitions on unintended uses

(for example, use as a dedicated line or use as a monitoring service); etc. For additional information on what we do to protect our customers, networks, Services and equipment, see our Acceptable Use Policy and Visitors Agreement at our website.

Your Privacy

Our Privacy Policy is available at boostmobile.

com/privacy

to time, so review it with regularity and care.

Call Monitoring: To ensure the quality of our

Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations with our customer service or sales departments).

Authentication and Contact: You (the account

holder) may password protect your account information by establishing a personal identification number (“PIN”). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN,

eﬀective 7-1-13 General Terms and Conditions of Service 33

. This policy may change from time

passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Boost may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail.

CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill (“CPNI”). Under federal law, you have

the right, and we have a duty, to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Boost representative, we may rely on contacting your pre-established point of contact as the standard authentication measure.

Third-Party Applications:

If you use a thirdparty application, the application may access, collect, use, or disclose your personal information or require Boost to disclose your information—including location information (when applicable)—to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Boost to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third party’s terms and

conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third party’s policies before using its application on your device.

Information on Devices: Your Device may contain

sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Boost is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, for example, when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us.

34 General Terms and Conditions of Service effective 7-1-13

Location-Enabled Services

Our networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-enabled services.

You agree that any authorized user may access, use, or authorize Boost or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is subject to the application’s terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you

eﬀective 7-1-13 General Terms and Conditions of Service 35

agree to inform the authorized user(s) of the terms of use for location-enabled applications and that the Device may be located.

911 Or Other Emergency Calls

Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information.

Unlike traditional wireline phones, depending on a number of factors (for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (“E911”)—where enabled by local emergency authorities—uses GPS technology to provide

location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911—you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls.

If Your Device Is Lost or Stolen

Call us immediately if your Device is lost or stolen so we can freeze your account. You may be responsible for usage charges before you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not credit or refund any account balance if you choose to terminate Services as a result of loss or theft of your Device. If you do not either activate

36 General Terms and Conditions of Service effective 7-1-13

a new device or notify us that you have found your Device within 60 days from the date we froze your account, your account will be deactivated, we may assess a charge equal to the balance in your account (which is not refundable), and, if applicable, you will lose your phone number.

Disclaimer of Warranties

UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. BOOST PROVIDES ALL SOFTWARE

AND APPLICATIONS ON AN “AS IS” BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS.

You Agree That We Are Not Responsible For Certain Problems

You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, Enhanced 911 or

eﬀective 7-1-13 General Terms and Conditions of Service 37

otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter; (h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Boost storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to backup your information stored on each.

You Agree That Our Liability Is Limited

- No Consequential Damages

TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.

38 General Terms and Conditions of Service effective 7-1-13

DISPUTE RESOLUTION

ANDARBITRATION

PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS

In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Boost each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Boost agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction.

Mandatory Arbitration and Waiver of Class Action

Instead of suing in court, you and Boost agree to arbitrate all Disputes (as defined below) on an individual, non-representative, basis. You

agree that, by entering into this Agreement, you and Boost are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted.

In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral thirdparty arbitrator in a more informal process than in court. In arbitration, there is limited discovery and the arbitrator’s decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys’ fees authorized by law.

“Disputes” shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract

eﬀective 7-1-13 General Terms and Conditions of Service 39

practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Boost brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Boost, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement with Boost; (iii) claims that are subject to on-going litigation where you are not

a party or class member; and/or (iv) claims that arise after the termination of this Agreement.

Dispute Notice and Dispute Resolution Period

Before initiating an arbitration or a small claims matter, you and Boost each agree to first provide to the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Boost should be sent to:

Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Virginia

. Boost will provide a Notice of Dispute

20191

to you in accordance with the “Providing Notice To Each Other Under The Agreement” section of this Agreement. Boost will assign a representative to work with you and try to resolve your Dispute to your satisfaction.

40 General Terms and Conditions of Service effective 7-1-13

General Counsel;

You and Boost agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within fortyfive (45) days of receipt of the Notice of Dispute, you or Boost may commence an arbitration proceeding or small claims action.

Arbitration Terms, Process, Rules and Procedures

(1) Unless you and Boost agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules & Procedures (the “JAMS Rules”), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website

at jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate.

(2) The Federal Arbitration Act (“FAA”) applies to this Agreement and arbitration provision. We each agree that the FAA’s provisions— not state law—govern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow

eﬀective 7-1-13 General Terms and Conditions of Service 41

you or Boost to arbitrate on a class-wide, representative or consolidated basis.

(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING.

Further, unless both you and

YOU AND BOOST

Boost expressly agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

(4) We each are responsible for our respective costs, including our respective counsel,

experts, and witnesses. Boost will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrator’s services.

(5) An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrator’s decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction.

(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such

42 General Terms and Conditions of Service effective 7-1-13

agencies can, if the law allows, seek relief against Boost on your behalf.

No Trial By Jury and No Class Action

IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUNTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING.

Indemnification

You agree to indemnify, defend, and hold Boost and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services (see “LocationEnabled Services” section); failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party.

Providing Notice To Each Other Under The Agreement

Except as the Agreement specifically provides otherwise, you must deliver written

eﬀective 7-1-13 General Terms and Conditions of Service 43

notice to us by mail to

SBU, 1084 Laurel Rd., London, KY 40744

Boostmobilecustomerassistance@

email to

boostmobile.com

correspondence to your last known address in our records, to any fax number or email address you’ve provided us, by calling you on your Device or any other phone number you’ve provided us, by voice message on your Device or any other phone number you’ve provided us, or by text message on your Device.

Other Important Terms

Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the area code assigned to your Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce

Attn: Boost, NSSG

. We will provide you notice by

that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any third party except our corporate parents,

Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services.

[End General Terms and Conditions of Service]

affiliates, subsidiaries, agents, and predecessors and successors in interest. You can’t assign the Agreement or any of your rights or duties under it unless we agree to the assignment. We can assign the Agreement without notice. You cannot in any manner resell Devices or Services to another party. You cannot export any Device. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements— you can’t rely on any contradictory documents or statements by sales or service representatives. The rights, obligations, and commitments in the Agreement that—by their nature—would logically continue beyond the termination of

44 General Terms and Conditions of Service effective 7-1-13

boostmobile.com

©2015 Boost Worldwide, Inc. All rights reserved. The Boost Mobile name and signature and the Boost Mobile name and logo are registered trademarks of Boost Enterprises Ltd. and used under license by Boost Mobile. All other marks are the property of their respective owners.

User Guide

[UG template version 15b]

[boost_zte_N9519_ug_en_030116_d3]

Introduction.................................................................................................................................................... 1

About the User Guide............................................................................................................................ 1

Get Started .................................................................................................................................................... 2

Parts and Functions .............................................................................................................................. 2

nano-SIM Card ...................................................................................................................................... 4

SD Card ................................................................................................................................................ 6

Insert SD Card .............................................................................................................................. 7

Unmount the SD Card ................................................................................................................... 8

Remove SD Card .......................................................................................................................... 8

Format SD Card ............................................................................................................................ 9

Use SD Card as Internal Storage ............................................................................................... 11

Battery Use ......................................................................................................................................... 16

Insert the Battery ......................................................................................................................... 16

Remove the Battery .................................................................................................................... 17

Charge the Battery ...................................................................................................................... 18

Turn Your Phone On and Off .............................................................................................................. 19

Use the Touchscreen .......................................................................................................................... 20

Activation and Service ........................................................................................................................ 23

Complete the Setup Screens .............................................................................................................. 23

Basic Operations ......................................................................................................................................... 27

Basics .................................................................................................................................................. 27

Home Screen and Applications (Apps) List ................................................................................ 27

Phone Settings Menu .................................................................................................................. 29

Portrait and Landscape Screen Orientation ................................................................................ 30

Capture Screenshots .................................................................................................................. 31

Applications ......................................................................................................................................... 31

Launch Applications .................................................................................................................... 31

Apps List ..................................................................................................................................... 32

Phone Number .................................................................................................................................... 35

Silent/Vibration Mode .......................................................................................................................... 35

Do Not Disturb Mode........................................................................................................................... 36

Airplane Mode ..................................................................................................................................... 37

TOC i

Enter Text ............................................................................................................................................ 38

Touchscreen Keyboards ............................................................................................................. 38

Google Keyboard ........................................................................................................................ 38

TouchPal ..................................................................................................................................... 40

Google Voice Typing ................................................................................................................... 44

Tips for Editing Text .................................................................................................................... 44

Google Account ................................................................................................................................... 45

Create a Google Account ............................................................................................................ 45

Sign In to Your Google Account.................................................................................................. 46

Google Play Store ............................................................................................................................... 47

Find and Install an App ............................................................................................................... 48

Request a Refund for a Paid App ............................................................................................... 49

Update an App ............................................................................................................................ 49

Uninstall an App .......................................................................................................................... 52

Get Help with Google Play .......................................................................................................... 54

Lock and Unlock Your Screen ............................................................................................................ 54

Update Your Phone............................................................................................................................. 55

Update Your Phone Firmware .................................................................................................... 56

Update Your Android Operating System .................................................................................... 58

Update Your Profile ..................................................................................................................... 59

Update Your PRL ........................................................................................................................ 59

Your Phone Interface .................................................................................................................................. 61

Home Screen Basics........................................................................................................................... 61

Home Screen Layout .................................................................................................................. 61

Extended Home Screens ............................................................................................................ 62

Status Bar and Notification Panel ....................................................................................................... 63

Status Bar ................................................................................................................................... 63

Notification Panel ........................................................................................................................ 65

Customize the Home Screen .............................................................................................................. 67

Change the Wallpaper ................................................................................................................ 67

Change the Theme ..................................................................................................................... 68

Add Shortcuts to the Home Screen ............................................................................................ 69

Add Widgets to the Home Screen .............................................................................................. 70

Add Folders to the Home Screen................................................................................................ 71

Phone App................................................................................................................................................... 73

TOC ii

Place and Answer Calls ...................................................................................................................... 73

Call Using the Phone Dialer ........................................................................................................ 73

Call Emergency Numbers ........................................................................................................... 76

Answer Phone Calls .................................................................................................................... 77

In-Call Screen Layout and Operations ........................................................................................ 81

Place a Call from Contacts ......................................................................................................... 83

Call from Call Logs ...................................................................................................................... 84

Optional Services ................................................................................................................................ 85

Voicemail Setup .......................................................................................................................... 85

Visual Voicemail .......................................................................................................................... 86

Set Up Visual Voicemail .............................................................................................................. 86

Review Visual Voicemail ............................................................................................................. 88

Listen to Multiple Voicemail Messages ....................................................................................... 89

Visual Voicemail Options ............................................................................................................ 90

Configure Visual Voicemail Settings ........................................................................................... 91

Caller ID Blocking ....................................................................................................................... 92

Phone App Settings ............................................................................................................................ 92

Display Options ........................................................................................................................... 94

Sounds and Vibrate Settings ...................................................................................................... 94

Quick Responses ........................................................................................................................ 94

Voicemail Settings ...................................................................................................................... 95

Speed Dial................................................................................................................................... 95

DTMF Tones ............................................................................................................................... 95

Voice Privacy .............................................................................................................................. 95

Plus Code Dialing Setting ........................................................................................................... 96

TTY Mode ................................................................................................................................... 96

Hearing Aids................................................................................................................................ 97

Noise Reduction .......................................................................................................................... 98

Contacts ...................................................................................................................................................... 99

Add a Contact ..................................................................................................................................... 99

View Contacts ................................................................................................................................... 102

Contacts Screen Layout .................................................................................................................... 104

Edit a Contact .................................................................................................................................... 105

Delete a Contact ............................................................................................................................... 106

Share a Contact ................................................................................................................................ 107

TOC iii

Import Contacts ................................................................................................................................. 108

Back Up Contacts ............................................................................................................................. 110

Messaging and Internet ............................................................................................................................. 113

Text and Multimedia Messaging ....................................................................................................... 113

Send a Text Message ............................................................................................................... 113

Send a Multimedia Message (MMS) ......................................................................................... 114

Save and Resume a Draft Message ......................................................................................... 116

New Messages Notification ....................................................................................................... 116

Manage Message Conversations ............................................................................................. 117

Text and MMS Options ............................................................................................................. 119

Gmail ................................................................................................................................................. 120

Create and Send a Gmail Message .......................................................................................... 120

Check Received Gmail Messages ............................................................................................ 121

Use Gmail Labels ...................................................................................................................... 123

Archive Gmail Threads ............................................................................................................. 123

Mute Gmail Threads ................................................................................................................. 124

Delete Gmail Threads ............................................................................................................... 125

Search Gmail Messages ........................................................................................................... 126

Report Spam or Phishing Gmail ............................................................................................... 127

Add Another Google (Gmail) Account ...................................................................................... 128

Switching between Gmail Accounts .......................................................................................... 129

Email ................................................................................................................................................. 130

Set Up an Email Account .......................................................................................................... 130

Add an Email Account ............................................................................................................... 131

Add an Exchange ActiveSync Account ..................................................................................... 133

Compose and Send Email ........................................................................................................ 134

Open Email Messages .............................................................................................................. 135

Delete an Email Account ........................................................................................................... 136

Manage Your Email Inbox ......................................................................................................... 137

Exchange ActiveSync Email Features ...................................................................................... 138

Browser ............................................................................................................................................. 140

Use the Browser ....................................................................................................................... 140

Add a Bookmark ....................................................................................................................... 141

View Browser History ................................................................................................................ 143

Open New Browser Tabs .......................................................................................................... 143

TOC iv

Browser Settings ....................................................................................................................... 144

Chrome Browser ............................................................................................................................... 145

Camera and Video .................................................................................................................................... 147

Camera Overview ............................................................................................................................. 147

Take Pictures and Record Videos .................................................................................................... 147

Take a Picture ........................................................................................................................... 148

Record Videos .......................................................................................................................... 150

View Pictures and Videos Using Gallery........................................................................................... 151

Edit Pictures ...................................................................................................................................... 153

Share Pictures and Videos ............................................................................................................... 156

Send Pictures or Videos by Email ............................................................................................ 156

Send a Picture or Video by Multimedia Message ..................................................................... 158

Send Pictures or Videos Using Bluetooth ................................................................................. 160

Share Pictures or Videos via Additional Apps or Social Media ................................................ 162

Share Videos on YouTube ........................................................................................................ 164

Camera Settings ............................................................................................................................... 166

Switch Camera Modes .............................................................................................................. 166

Set Camera Functions .............................................................................................................. 167

Useful Apps and Features......................................................................................................................... 168

Calculator .......................................................................................................................................... 168

Calendar ............................................................................................................................................ 168

Add an Event to the Calendar ................................................................................................... 169

View Calendar Events ............................................................................................................... 171

Sync Calendars ......................................................................................................................... 172

Synchronize an Exchange ActiveSync Calendar...................................................................... 175

Clock ................................................................................................................................................. 175

Set Alarms................................................................................................................................. 176

Additional Clock Features ......................................................................................................... 178

Facebook .......................................................................................................................................... 180

Install the Facebook App on Your Phone ................................................................................. 180

Use Facebook ........................................................................................................................... 182

File Manager ..................................................................................................................................... 182

Google Search .................................................................................................................................. 183

Use Google Search ................................................................................................................... 183

Use Google Voice Search ......................................................................................................... 183

TOC v

Hangouts ........................................................................................................................................... 184

Google Maps ..................................................................................................................................... 186

Music Player ...................................................................................................................................... 189

Listen to Music Using the Music Player .................................................................................... 189

The Playback Screen ................................................................................................................ 190

Create a Playlist ........................................................................................................................ 191

Manage Playlists ....................................................................................................................... 191

Manage Songs in a Playlist ....................................................................................................... 193

Set a Song as Ringtone ............................................................................................................ 194

Google Play Music App ..................................................................................................................... 195

Play Music with Google Play..................................................................................................... 195

Google Play Music Screen Layout ............................................................................................ 197

Create Playlists in Google Play Music ...................................................................................... 199

Sound Recorder ................................................................................................................................ 201

Twitter ............................................................................................................................................... 202

Install the Twitter App on Your Phone ...................................................................................... 202

Tweet on Twitter ....................................................................................................................... 203

LinkedIn ............................................................................................................................................. 204

Install the LinkedIn App on Your Phone ................................................................................... 204

Sign In to Your LinkedIn Account ............................................................................................. 204

YouTube ............................................................................................................................................ 204

View YouTube Videos ............................................................................................................... 204

Post a Video to YouTube .......................................................................................................... 205

Connectivity ............................................................................................................................................... 207

Transfer Files between Your Phone and a Computer ...................................................................... 207

Wi-Fi .................................................................................................................................................. 209

Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 209

Wi-Fi Settings ............................................................................................................................ 210

Disconnect Wi-Fi ....................................................................................................................... 212

Wi-Fi Direct ............................................................................................................................... 214

Hotspot ...................................................................................................................................... 216

Tethering ........................................................................................................................................... 217

Bluetooth ........................................................................................................................................... 219

Bluetooth Information ................................................................................................................ 219

Enable the Bluetooth Feature ................................................................................................... 219

TOC vi

Pair Bluetooth Devices .............................................................................................................. 220

Connect to a Paired Bluetooth Device ...................................................................................... 222

Send Information Using Bluetooth ............................................................................................ 223

Receive Data via Bluetooth ....................................................................................................... 226

Settings ..................................................................................................................................................... 228

Basic Settings ................................................................................................................................... 228

Wi-Fi Settings Menu .......................................................................................................................... 230

Bluetooth Settings ............................................................................................................................. 233

Mobile Network Settings ................................................................................................................... 234

Data Usage Settings ......................................................................................................................... 236

More Settings .................................................................................................................................... 238

Airplane Mode ................................................................................................................................... 239

Virtual Private Networks (VPN) ......................................................................................................... 240

Prepare Your Phone for VPN Connection ................................................................................ 240

Set Up Secure Credential Storage ........................................................................................... 241

Add a VPN Connection ............................................................................................................. 241

Connect to or Disconnect from a VPN ...................................................................................... 242

Default SMS App Settings ................................................................................................................ 243

USB Tethering ................................................................................................................................... 244

Bluetooth Tethering ........................................................................................................................... 244

Display Settings ................................................................................................................................ 244

Sound & Notification Settings ........................................................................................................... 246

Security Settings ............................................................................................................................... 248

Screen Lock Settings ........................................................................................................................ 250

Screen Lock .............................................................................................................................. 250

Disable the Screen Lock ........................................................................................................... 256

Navigation Key Setting ...................................................................................................................... 256

Date & Time Settings ........................................................................................................................ 257

Language & Input Settings ................................................................................................................ 258

Location Settings ............................................................................................................................... 261

Storage Settings ................................................................................................................................ 262

Battery Settings ................................................................................................................................. 263

Apps Settings .................................................................................................................................... 264

Memory Setting ................................................................................................................................. 266

Users Settings ................................................................................................................................... 266

TOC vii

Connect to PC Settings ..................................................................................................................... 268

Backup & Reset ................................................................................................................................ 268

Accounts ........................................................................................................................................... 271

Accessibility Settings......................................................................................................................... 273

Printing .............................................................................................................................................. 274

Connect Your Printer to Your Google Account ......................................................................... 275

Use Cloud Print on Your Phone ................................................................................................ 275

Activate This Device.......................................................................................................................... 277

System Updates ................................................................................................................................ 277

About Phone ..................................................................................................................................... 278

For Assistance .......................................................................................................................................... 280

Troubleshooting ................................................................................................................................ 280

Specifications .................................................................................................................................... 281

Boost Account Information and Help ................................................................................................ 282

Manage Your Account .............................................................................................................. 282

Re-Boost ................................................................................................................................... 283

Copyright Information ........................................................................................................................ 283

Index .......................................................................................................................................................... 285

TOC viii

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new ZTE Warp® 7. The following topics explain how best to use this guide to get the most out of your phone.

Before Using Your Phone

Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.

Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home

. Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."

Introduction 1

Get Started

The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.

Phone Layout

The following illustration outlines your phone’s primary external features and keys.

Get Started 2

Part

Description

Ambient light and proximity sensor

Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.

Front camera lens

Takes pictures and records videos while facing the screen, and allows you to video conference.

Earpiece

Lets you hear the caller and automated prompts.

Touchscreen

Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.

Volume keys

Allow you to adjust the ringtone or media volume or adjust the voice volume during a call.

Power/Lock key

Lets you turn the phone on or off, turn airplane mode on or off, turn the screen on or off, or restart the phone.

Recent Apps key

Displays a list of recently used applications.

Home key

Returns you to the home screen. The light beneath the key blinks when you charge the battery or you have a notification or alert.

Back key

Lets you return to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard.

Speaker

Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.

USB charger/accessory port

Allows you to connect the phone charger or the USB cable (included).

Microphone

Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. The microphone on top of the phone is useful for canceling ambient noise during a phone call.

Flash

Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. You can also use it as a torch.

Back camera lens

Lets you take pictures and videos.

3.5 mm headset jack

Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.

Get Started 3

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

nano-SIM Card

The nano-SIM card is an IC card containing phone number and other customer information.

Handling a nano-SIM Card

Keep the following in mind when handling a nano-SIM card.

● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC card reader, etc. Boost Mobile is not responsible in such case.

● Always keep the IC chip clean.

● Wipe clean with a dry, soft cloth.

● Avoid applying labels. May damage nano-SIM card.

● See instructions included with nano-SIM card for handling.

● nano-SIM card is the property of Boost Mobile.

● nano-SIM card is replaceable (at cost) in case of loss/damage.

● Return nano-SIM card to Boost Mobile when canceling subscription.

● Returned nano-SIM cards are recycled for environmental purposes.

● Note that nano-SIM card specifications and performance may change without notice.

● It is recommended that you keep a separate copy of information that is stored on nano-SIM card. Boost Mobile is not responsible for damages from stored information that is lost.

● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nanoSIM card inserted) is lost/stolen. For details, contact Customer Service.

● Always power off phone before inserting/removing nano-SIM card.

Insert nano-SIM Card

Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a nano-SIM card.

Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.

Get Started 4

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove the battery.

 Lift upward gently as shown.

3. Insert the nano-SIM card.

 Insert gently with gold IC chip facing downward.

Get Started 5

4. Insert the battery.

 Align the contacts of the battery with the contacts in the phone.

5. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.

SD Card Cautions

Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.

Reading/Writing Data: Never power off or remove battery while reading or writing data.

Battery Level: A low battery charge may prevent reading/writing to SD Card.

Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if

swallowed.

Get Started 6

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Insert SD card.

 Insert SD Card all the way gently without bending and with terminals facing down.

 Insert only SD Cards.

3. Attach the battery cover.

Get Started 7

 Make sure all the tabs are secure and there are no gaps around the cover.

Unmount the SD Card

Always unmounts the SD card before removing it from your phone.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Tap Unmount next to the name of your SD card.

 The text below your SD card name changes from its space usage to Ejected. The card is now

unmounted.

Remove SD Card

Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off before removing an SD card.

Get Started 8

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove SD card.

3. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

Format SD Card

When you insert an optional SD card for the first time, it is recommended that you format it on your phone.

1. From home, tap Apps > Settings .

Get Started 9

2. Tap Storage.

3. Tap the SD card name below Portable storage.

4. Tap Format, and then tap Erase & format to confirm.

Get Started 10

 All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done

to exit.

Use SD Card as Internal Storage

You can use an optional SD card as an extension of the internal storage and save data, apps, and media files on it. This requires formatting that erases all data on the card and after that the card will only work in this phone. If you move the SD card to another device, it needs to be formatted before it can be used.

CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly.

Set Up the SD Card as Internal Storage

Before using the SD card as internal storage, you need to set the card up.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Tap the SD card name below Portable storage.

Get Started 11

4. Tap Format as internal, and then tap Erase & format to confirm.

5. The phone will prompt you to move your photos, files and other data from the phone storage to the SD card. Tap Move now or Move later and tap NEXT. Follow the onscreen instructions to continue.

Get Started 12

Note: If you move files and data to the SD card, it will be used to save new apps data and personal data (such as photos and videos) and only the SD card is accessible from a computer. If you choose not to move, new apps data and personal data is saved to the phone storage and the SD card is not accessible from a computer.

Move Data Between Internal Storage and SD Card

While you can choose the save location for data and files while setting up the SD card as internal storage, you can move the files and data between the SD card and the phone any time afterwards.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Below Device storage, tap Phone or the SD card name.

 If you want to move data and files from the phone to the SD card, tap the SD card name.

 If you want to move data and files from the SD card to the phone, tap Phone.

4. Tap Migrate data > Move.

 Existing app data and personal files are moved to the destination storage. The destination is

used to save new apps data and personal data (such as photos and videos) and only the destination is accessible from a computer.

Get Started 13

Move an App Between Phone and SD Card

With the SD card as part of the internal storage, you can move some apps between the card and the phone freely.

1. From home, tap Apps > Settings > Apps.

2. Tap the app you want to move.

3. In the App info screen, tap Change storage and select the new storage for the app.

4. Tap Move.

Note: Not all apps can be moved.

Remove the SD Card as Internal Storage

While the SD card is used as internal storage, you can still unmount and remove the card while the phone is on.

1. From home, tap Apps > Settings > Storage.

2. Tap the SD card name below Device storage.

3. Tap Eject > Eject.

Note: Moved data and apps to the phone storage as instructed above before ejecting the card. Otherwise some apps and files may not be accessible or usable until you install the card back.

4. When the screen prompts the card is safely ejected, you can now remove it from the phone.

Reformat SD Card as Portable Storage

If you no longer want to use your SD card as internal storage, you can reformat the card as portable storage.

Note: Moved data and apps to the phone storage as instructed above before formatting the card. Otherwise some apps and files may not be permanently lost.

1. From home, tap Apps > Settings > Storage.

2. Tap the SD card name below Device storage.

Get Started 14

3. Tap Format as portable.

4. Tap Format.

 The SD card is formatted and mounted to the phone as portable storage. Tap Done to finish.

Get Started 15

Battery Use

The following topics explain how to insert and remove your phone’s battery.

Battery Cautions

Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.

Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.

Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time

shortens noticeably. Purchase a new battery.

Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled terminals can result in a poor connection and prevent charging, etc.

Insert the Battery

Follow these instructions to insert your phone’s battery safely and properly.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Insert the battery.

Get Started 16

 Align the contacts of the battery with the contacts in the phone.

3. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove the battery.

Get Started 17

 Lift upward gently as shown.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer.

Charge Using the AC Adapter

1. Plug the USB connector into the USB charger/accessory port on the bottom of your phone.

2. Plug the other end of the USB cable into the AC adapter.

3. Plug the AC adapter into an electrical outlet.

 The light beneath the Home key illuminates when charging starts. Fully charging a battery may

take up to three hours.

4. After charging, disconnect the phone from the charger.

 Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the

AC adapter.

Charge Using a PC Connection

Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.

1. Insert the small end of the USB cord into the USB charger/accessory port on the bottom of your phone.

Get Started 18

2. Insert the large end of the USB cord into an external USB port on your computer.

3. After charging, remove the USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.

Turn Your Phone On

■ Press and hold the Power/Lock key.

 Your phone will power on. Depending on the settings, you may see the lock screen.

 See Lock and Unlock Your Screen and Screen Lock for information about using the screen

lock.

 The first time you turn the phone on, you will see the startup screens. See Complete the

Setup Screens for details.

 If your phone is not yet activated, see Activation and Service for more information.

Get Started 19

Turn Your Phone Off

1. Press and hold the Power/Lock key to display the device options menu.

2. Tap Power off to turn the phone off.

 Your phone will power off.

Your screen remains blank while your phone is off (unless the battery is charging).

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap

When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

Get Started 20

Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Get Started 21

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details.

Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change.

From home, tap Apps > Settings > Display and tap Auto-rotate screen.

Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar and tap Portrait or Auto-rotate to select or deselect the option.

Pinch and Spread

―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Get Started 22

Activation and Service

Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.

For more information about your Boost Mobile account, see Boost Account Information and Help.

Create Your Account and Pick Your Plan

Set up your Boost Mobile account.

1. From your computer, visit boostmobile.com and click Activate.

2. Choose an activation option and click Next.

3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.

4. Follow the remaining instructions to choose your plan and select a payment method.

5. Follow the activation instructions below and you’ll be able to start using your phone.

Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.

Activate Your Phone

After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.

You can also start the activation process manually.

■ From home, tap Apps > Settings > Activate this device.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.

Note: You may be able to complete the setup screens before your phone has been activated on your account.

1. On the Talkback screen, activate the Talkback feature by double-tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features.

Get Started 23

 If you have no accessibility problem with the phone, tap Next.

2. On the Language screen, select a language and tap Next to get started.

3. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.

 Select Wi-Fi network – If prompted, follow the prompts to sign in to an available Wi-Fi

network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.

Get Started 24

 Name – If applicable, enter your first and last name and tap Next. This information is used by

the phone to personalize certain apps.

Get Started 25

 Protect your phone – Check Protect this device and tap Next to set up a screen lock, or

uncheck this option and tap Skip to go to the next screen.

Note: You can always set up a screen lock in Settings. See Screen Lock.

 Google services – Select your Google location and service options and then tap Next.

4. Tap Done. Your setup is now complete.

 Your phone is now set up for use. If you skipped any part of the setup, you can access

additional options through the Apps screen or through Settings.

Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from Google Play, you must link your phone to a Google Account.

Get Started 26

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.

1. From any screen tap Home to display the home screen.

2. Tap Apps to display the apps list.

For information about using the home screen, see Home Screen Basics.

Select Options and Navigate Screens

Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to

open Calculator, tap Home to get to the home screen and then tap Apps > Calculator .

Basic Operations 27

■ Tap Back to return to the previous screen.

Recent Applications

You can display a list of recently used applications using the Recent Apps key.

Basic Operations 28

■ Tap Recent Apps to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.

■ From home, tap Apps > Settings .

– or –

Pull down the status bar and tap Settings .

Basic Operations 29

For more information, see Settings.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.

Note: Not all screens will adjust for landscape orientation.

Basic Operations 30

Turn Screen Rotation On or Off

1. Pull down the status bar to display the quick settings menu.

2. Tap Portrait or Auto-rotate to turn the option on or off.

 If the screen rotation option is not available, tap to display the full options list.

Note: You can also set the rotation option from the main settings menu. From home, tap Apps >

Settings > Display > Auto-rotate screen.

Capture Screenshots

You can use your phone’s power and volume keys to capture screenshots.

■ Press and hold the Power/Lock key and the Volume Down key at the same time to capture a screenshot of the current screen.

 The current screenshot will be captured and stored in the Screenshots album in the phone’s

Gallery. From home, tap Apps > Gallery .

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications

All installed apps can be accessed and launched from the apps list.

Basic Operations 31

1. From home, tap Apps .

App

Function/Service

Browser

Browse the Internet.

Calculator

Perform basic and advanced mathematical equations.

Calendar

Organize your time and reminds you of important events.

Camera

Take and share pictures and videos.

 The apps list opens.

2. Tap and app icon to launch the corresponding application.

 The application opens.

Apps List

The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.

Basic Operations 32

Basic Operations 33

App

Function/Service

Chrome

Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account.

Clock

Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero.

Contacts

Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer.

Dolby Audio

Manage the Dolby Audio settings for enhanced audio experience with your phone.

Downloads

Check the record of files you have downloaded using apps such as Browser or Email.

Drive

Store and share files on Google servers for free after you sign in to your Google Account.

Send and receive emails from your webmail accounts or your corporate email accounts.

File Manager

View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available.

Gallery

View and manage pictures and videos on your phone.

Gmail

Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts.

Google

Use Google search or get information when you need it with Google Now.

Google+

Socialize with friends on the Google+ online community.

Hangouts

Chat with Google+ friends or send text or multimedia messages.

Maps

Find your place on the map and find your way in the world.

Messaging

Exchange text messages (SMS) and multimedia messages (MMS).

Music

Play audio files stored on your phone.

App

Function/Service

Phone

Place and receive calls and use voicemail.

Photos

Manage photos on the phone and your Google Account.

Play Books

Buy and read the electronic version of new bestsellers and classics.

Play Games

Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends.

Play Movies &

Purchase, download and watch the latest and your favorite movies and TV shows.

Play Music

Play music on the phone and on your Google Account.

Play Newsstand

Purchase and read newspapers and magazines.

Play Store

Buy and download apps, games, and other content from the Google Play Store.

Settings

Customize and configure your phone.

Sound Recorder

Record voice memos and listen to them whenever you like.

Video Player

Play and manage video files on your phone.

Voice Search

Use Google search by voice.

Voicemail

Use Visual Voicemail to check and manage your voicemail messages.

YouTube

Watch video clips from YouTube.com, or upload your own and share with the world.

Note: Available apps are subject to change.

Basic Operations 34

Phone Number

Follow the instructions below to display your phone’s wireless phone number.

1. From home, tap Apps > Settings > About phone.

2. Tap Status.

 You will see the number listed under My phone number.

Silent/Vibration Mode

Silent/vibration mode sets your phone's ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you.

Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent or vibration mode.

To set silent or vibration mode:

1. Press the Volume keys to display the volume control window.

Basic Operations 35

2. Press and hold the Volume Down key.

 Your phone is now in vibration mode.

3. To switch the phone to silent mode, press the Volume Down key once more.

 Your phone is now in silent mode.

Note: In the volume control window, you can tap to adjust notification, media and alarm volumes.

To restore normal sound settings, press or hold the Volume Up key.

Do Not Disturb Mode

You can limit sound interruptions with Do not disturb mode, which silences unwanted sounds from your phone.

To turn on Do not disturb mode:

1. Swipe down from the top of the screen with two fingers and tap Do not disturb in the quick settings menu.

– or –

From home, tap Apps > Settings > Sound & notification > Do Not Disturb.

Basic Operations 36

2. Tap Do Not Disturb and select Always or Scheduled.

3. Set the detailed settings.

 If you have selected Scheduled, set the days and start/end time during which Do not disturb

mode should apply.

 Tap Disturb rules to determine whether you allow exceptions.

• Priority only: Disturbance set as priority interruptions are allowed.

• Alarms only: Only alarms sound or vibration is allowed.

• Total silence: Forbid all disturbance.

 If you have allowed priority interruptions, customize the types of allowed sounds or vibration

in the Priority interruptions section.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.

To turn on or off airplane mode:

Basic Operations 37

1. Press and hold the Power/Lock key to display the device options menu.

2. Tap Airplane mode.

 Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see

the airplane mode icon in the status bar.

Tip: You can also access airplane mode through the quick settings menu. Pull down the status bar with two fingers and tap Airplane mode.

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice (see

Google Voice Typing for details).

The methods available include:

● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details.

● TouchPal lets you use Curve® to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal for details.

Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.

Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google Play Store. See Find and Install an App for details.

Google Keyboard

The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.

Basic Operations 38

Assign Google Keyboard for Text Entry

1. Tap a text entry field, so that a keyboard displays on the screen.

2. Slide the status bar down and tap Change keyboard.

3. Select Google Keyboard.

Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable

it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose

keyboards and tap the input keyboard that is disabled.

Use Google Keyboard

Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented

letters or numbers. For example, to enter È, touch and hold and the available accented letters and number 3 appear. Then slide to choose È.

● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options.

● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate

the current case you are using: for lowercase, for uppercase, and when locked in uppercase.

● Tap to delete the text before the cursor.

● Tap to select numbers and symbols. You can then tap to find more.

● Tap to enter emoji or emoticon.

● Tap to use Google voice typing.

● Touch and hold to change the input languages or set up the Google keyboard.

Use Gesture Typing

The Google keyboard supports the gesture typing feature. You can use this feature to input a word by sliding through the letters.

Basic Operations 39

To enable and use gesture typing:

1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings.

2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off.

3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

TouchPal

The TouchPal keyboard offers three layouts including Full, Phonepad, and T+. You can tap to select a language and layout.

You can also use Curve® and Wave™ to speed up text input by moving your finger from letter to letter or word from word without lifting the finger.

Assign TouchPal for Text Entry

1. Tap a text entry field, so that a keyboard displays on the screen.

2. Slide the status bar down and tap Change keyboard.

3. Select TouchPal.

Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable

it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose keyboards and tap the input keyboard that is disabled.

Basic Operations 40

The Full Layout

The full layout offers an input experience similar to a computer keyboard.

● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide if necessary to choose more characters.

● The shift key: Tap to use uppercase. Double-tap to lock uppercase. This key also

changes to indicate the current case you are using: for lowercase, for uppercase, and

when locked in uppercase.

● Word prediction: Touch and hold or and tap the prediction switch to turn off or on prediction.

● Pre-defined texts: Tap to enter digits, symbols, and other texts. You can tap the arrow

keys to turn pages, or tap to go back to the alphabetic keys. Slide up on the space key or tap

to enter Emoji and emoticons.

● The delete key: Tap to delete text before the cursor. You can also slide left on the key to delete a whole word.

● More options: Tap to access additional functions of TouchPal, use voice input, edit text, change keyboard themes, and more.

The Phonepad Layout

The layout is similar to a phonepad.

Basic Operations 41

Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need.

If word prediction is enabled ( ), just tap the keys once and choose the right word.

The T+ Layout

Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.

If word prediction is enabled ( ), just tap the keys once and choose the right word.

Curve Word Gesture

Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word.

To enable and use Curve:

1. On the TouchPal keyboard, tap > Settings > Smart input and check Curve - Word gesture.

2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.

Note: Curve is only available in the full layout.

3. Move your finger from letter to letter on the keyboard to trace a word without lifting the until you reach the end of the word.

Basic Operations 42

Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key.

Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the

next word.

Wave Sentence Gesture

Wave allows you to enter words by dragging candidate words to the space key.

To enable and use Wave:

1. On the TouchPal keyboard, tap > Settings > Smart input and check Wave - Sentence gesture.

2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.

Note: Wave is only available in the full layout.

3. Tap or use Curve to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word.

4. Drag the correct candidate word to the space key to add the word to the text field.

Note: If no candidate word is correct or displayed, you can go on entering the words normally.

Basic Operations 43

Google Voice Typing

Google voice typing uses Google voice recognition to convert speech to text.

To use Google voice typing:

1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing.

– or –

Tap to access the voice typing feature when you are using the Google keyboard.

– or –

Tap > Voice to access the voice typing feature when you are using the TouchPal keyboard.

2. When you see the microphone image, speak what you want to type. The phone will work on your speech and display the transcription.

3. Continue entering text or touch Delete to cancel the last dictated text.

Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more.

● To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.

● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field.

● To cut or copy text, select the text you want to manipulate. Then tap Cut or Copy.

● To replace text with the clipboard text, select the text you want to replace and then tap Paste.

● To insert clipboard text to the text field, touch and hold the tab below the cursor and then select Paste.

Basic Operations 44

● You can customize your personal dictionary for word suggestion and spell check. From home, tap

Apps > Settings > Language & input > Personal dictionary. Then tap to add a new word.

● Many input methods have predictive text features of their own. You may need to configure them

separately. For example, when using the TouchPal keyboard, touch and hold or to manage prediction.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.

Google Account Cautions

Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.

Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.

Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.

Create a Google Account Online

1. From a computer, launch a Web browser and navigate to google.com.

2. On the main page, click Sign in > Create an account.

3. Follow the onscreen prompts to create your free account.

4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.

Create a Google Account Using Your Phone

1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 45

2. Tap Google and then tap Or create a new account.

3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:

 Enter your First name and Last name.

 Enter a desired Username.

 Enter and reenter a password.

 Enter your phone number or secondary email address for recovering your password.

 Agree to the privacy policy and terms of service.

 Select Google service options.

 Set up billing or gift card information for purchase from Google Play Store.

4. Tap Continue.

 You are signed in to your Google Account, and your phone will synchronize the selected items.

Note: When setting up a new Google Account, either on your phone or online, you may be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.

1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 46

ZTE N9519 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

About the User Guide

Get Started

Parts and Functions

nano-SIM Card

SD Card

Insert SD Card

Unmount the SD Card

Remove SD Card

Format SD Card

Use SD Card as Internal Storage

Battery Use

Insert the Battery

Remove the Battery

Charge the Battery

Turn Your Phone On and Off

Use the Touchscreen

Activation and Service

Complete the Setup Screens

Basic Operations

Basics

Home Screen and Applications (Apps) List

Phone Settings Menu

Portrait and Landscape Screen Orientation

Capture Screenshots

Applications

Launch Applications

Apps List

Phone Number

Silent/Vibration Mode

Do Not Disturb Mode

Airplane Mode

Enter Text

Touchscreen Keyboards

Google Keyboard

TouchPal

Google Voice Typing

Tips for Editing Text

Google Account

Create a Google Account

Sign In to Your Google Account