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N9132
User Manual
45 pgs198.24 Kb0
User Manual
246 pgs998.63 Kb0

ZTE N9132 User Manual

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User Guide
[UG template version 15b]
[boost_zte_N9132_ug_en_091115_d4]
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Table of Contents
Introduction ................................................................................................................................................... 1
Get Started .................................................................................................................................................... 2
Insert SD Card .............................................................................................................................. 7
Unmount the SD Card ................................................................................................................... 9
Remove SD Card ........................................................................................................................ 10
Format SD Card .......................................................................................................................... 11
Insert the Battery ......................................................................................................................... 13
Remove the Battery .................................................................................................................... 15
Charge the Battery ...................................................................................................................... 16
Basic Operations ......................................................................................................................................... 24
Home Screen and Applications (Apps) List ................................................................................ 24
Phone Settings Menu .................................................................................................................. 26
Portrait and Landscape Screen Orientation ................................................................................ 26
Capture Screenshots .................................................................................................................. 27
Launch Applications .................................................................................................................... 28
Apps List ..................................................................................................................................... 29
Touchscreen Keyboards ............................................................................................................. 33
Google Keyboard ........................................................................................................................ 34
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Swype ......................................................................................................................................... 35
TouchPal X.................................................................................................................................. 37
Tips for Editing Text .................................................................................................................... 40
Create a Google Account ............................................................................................................ 41
Sign In to Your Google Account ................................................................................................. 42
Find and Install an App ............................................................................................................... 46
Request a Refund for a Paid App ............................................................................................... 47
Update an App ............................................................................................................................ 47
Uninstall an App .......................................................................................................................... 51
Get Help with Google Play .......................................................................................................... 52
Update Your Phone Software ..................................................................................................... 53
Update Your Profile ..................................................................................................................... 55
Update Your PRL ........................................................................................................................ 56
Your Phone Interface .................................................................................................................................. 57
Home Screen Layout .................................................................................................................. 57
Extended Home Screens ............................................................................................................ 58
Status Bar ................................................................................................................................... 59
Notification Panel ........................................................................................................................ 62
Change the Wallpaper ................................................................................................................ 63
Add Shortcuts to the Home Screen ............................................................................................ 64
Add Widgets to the Home Screen .............................................................................................. 65
Add Folders to the Home Screen ............................................................................................... 65
Phone App .................................................................................................................................................. 67
Call Using the Phone Dialer ........................................................................................................ 67
Call Emergency Numbers ........................................................................................................... 69
Answer Phone Calls .................................................................................................................... 70
In-Call Screen Layout and Operations ........................................................................................ 74
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Place a Call from Contacts ......................................................................................................... 76
Call from Call Logs ...................................................................................................................... 77
Voicemail Setup .......................................................................................................................... 78
Visual Voicemail .......................................................................................................................... 79
Set Up Visual Voicemail .............................................................................................................. 79
Review Visual Voicemail ............................................................................................................. 80
Listen to Multiple Voicemail Messages ....................................................................................... 81
Visual Voicemail Options ............................................................................................................ 82
Configure Visual Voicemail Settings ........................................................................................... 83
Caller ID Blocking ....................................................................................................................... 86
Call Waiting ................................................................................................................................. 86
Call Forwarding ........................................................................................................................... 87
Contacts ...................................................................................................................................................... 90
Messaging and Internet ............................................................................................................................. 100
Send a Text Message ............................................................................................................... 100
Send a Multimedia Message (MMS) ......................................................................................... 101
Save and Resume a Draft Message ......................................................................................... 103
New Messages Notification ....................................................................................................... 104
Manage Message Conversations ............................................................................................. 104
Text and MMS Options ............................................................................................................. 106
Create and Send a Gmail Message .......................................................................................... 107
Check Received Gmail Messages ............................................................................................ 109
Use Gmail Labels ...................................................................................................................... 109
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Archive Gmail Threads ............................................................................................................. 111
Mute Gmail Threads ................................................................................................................. 112
Delete Gmail Threads ............................................................................................................... 113
Search Gmail Messages ........................................................................................................... 114
Report Spam or Phishing Gmail ............................................................................................... 116
Add Another Google (Gmail) Account ...................................................................................... 116
Switching between Gmail Accounts .......................................................................................... 119
Set Up an Email Account .......................................................................................................... 120
Add an Email Account ............................................................................................................... 121
Add an Exchange ActiveSync Account ..................................................................................... 123
Compose and Send Email ........................................................................................................ 124
Open Email Messages .............................................................................................................. 125
Delete an Email Account ........................................................................................................... 126
Manage Your Email Inbox ......................................................................................................... 127
Exchange ActiveSync Email Features ...................................................................................... 128
Use the Browser ....................................................................................................................... 130
Add a Bookmark ....................................................................................................................... 131
View Browser History ................................................................................................................ 133
Open New Browser Tabs .......................................................................................................... 134
Browser Settings ....................................................................................................................... 135
Get Chrome Support ................................................................................................................. 136
Camera and Video .................................................................................................................................... 138
Take a Picture ........................................................................................................................... 138
Record Videos .......................................................................................................................... 139
Send Pictures or Videos by Email ............................................................................................ 146
Send a Picture or Video by Multimedia Message ..................................................................... 148
Send Pictures or Videos Using Bluetooth ................................................................................. 150
Share Pictures or Videos via Additional Apps or Social Media ................................................ 152
Share Videos on YouTube ........................................................................................................ 154
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Useful Apps and Features ......................................................................................................................... 159
Add an Event to the Calendar ................................................................................................... 159
View Calendar Events ............................................................................................................... 161
Sync Calendars ......................................................................................................................... 162
Synchronize an Exchange ActiveSync Calendar ...................................................................... 163
Set Alarms ................................................................................................................................. 165
Additional Clock Features ......................................................................................................... 166
Install the Facebook App on Your Phone ................................................................................. 167
Use Facebook ........................................................................................................................... 168
Listen to Music Using the Music Player .................................................................................... 175
The Playback Screen ................................................................................................................ 176
Create a Playlist ........................................................................................................................ 177
Manage Playlists ....................................................................................................................... 178
Manage Songs in a Playlist ....................................................................................................... 179
Set a Song as Ringtone ............................................................................................................ 179
Play Music with Google Play ..................................................................................................... 180
Google Play Music Screen Layout ............................................................................................ 182
Create Playlists in Google Play Music ...................................................................................... 183
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Install the Twitter App on Your Phone ...................................................................................... 186
Tweet on Twitter ....................................................................................................................... 187
Install the LinkedIn App on Your Phone ................................................................................... 187
Sign In to Your LinkedIn Account ............................................................................................. 187
View YouTube Videos ............................................................................................................... 188
Post a Video to YouTube .......................................................................................................... 188
Connectivity ............................................................................................................................................... 190
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 191
Wi-Fi Settings ............................................................................................................................ 192
Disconnect Wi-Fi ....................................................................................................................... 193
Wi-Fi Direct ............................................................................................................................... 194
Mobile Hotspot .......................................................................................................................... 196
Bluetooth Information ................................................................................................................ 197
Enable the Bluetooth Feature ................................................................................................... 197
Pair Bluetooth Devices .............................................................................................................. 198
Connect to a Paired Bluetooth Device ...................................................................................... 199
Send Information Using Bluetooth ............................................................................................ 199
Receive Data via Bluetooth ....................................................................................................... 200
Settings ..................................................................................................................................................... 202
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Prepare Your Phone for VPN Connection ................................................................................ 209
Set Up Secure Credential Storage ........................................................................................... 209
Add a VPN Connection ............................................................................................................. 210
Connect to or Disconnect from a VPN ...................................................................................... 210
Connect Your Printer to Your Google Account ......................................................................... 226
Use Cloud Print on Your Phone ................................................................................................ 227
For Assistance .......................................................................................................................................... 231
Manage Your Account .............................................................................................................. 233
Re-Boost ................................................................................................................................... 234
Index .......................................................................................................................................................... 235
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Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ZTE PRESTIGE. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by touching the
Home key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."
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Get Started
Part
Description
Indicator light
Displays a phone notification, charging status, or alert.
Volume keys
Allow you to adjust the ringtone or media volume or adjust the voice volume during a call.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Back key
Lets you return to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard.
The following topics give you all the information you need to set up your phone and wireless service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
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Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Front camera lens
Takes pictures and records videos while facing the screen, and allows you to video conference.
Power/Lock key
Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode.
Recent Apps key
Displays a list of recently used applications.
Home key
Returns you to the home screen.
Back camera lens
Lets you take pictures and videos.
Flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Charging/micro-USB jack
Allows you to connect the phone charger or the USB cable (included).
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
Speaker
Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
nano-SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a nano-SIM Card
Keep the following in mind when handling a nano-SIM card.
● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC card reader, etc. Boost Mobile is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage nano-SIM card.
● See instructions included with nano-SIM card for handling.
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● nano-SIM card is the property of Boost Mobile.
● nano-SIM card is replaceable (at cost) in case of loss/damage.
● Return nano-SIM card to Boost Mobile when canceling subscription.
● Returned nano-SIM cards are recycled for environmental purposes.
● Note that nano-SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
Boost Mobile is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nano­SIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing nano-SIM card.
Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a nano-SIM card.
Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.
1. Remove the battery cover.
Lift gently in the direction shown.
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2. Remove the battery.
Lift upward gently as shown.
3. Insert the nano-SIM card.
Insert gently with gold IC chip facing downward.
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4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.
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SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Boost Mobile is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
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3. Insert SD card.
Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
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5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings > Storage.
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2. Tap Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is now
unmounted.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Remove the battery cover.
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Lift gently in the direction shown.
2. Remove the battery.
3. Remove SD card.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
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1. From home, tap Apps > Settings > Storage.
2. Tap Erase SD Card.
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3. Tap ERASE SD CARD, and then tap ERASE EVERYTHING to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone .
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
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1. Remove the battery cover.
Lift gently in the direction shown.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
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3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
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2. Remove the battery.
Lift upward gently as shown.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charging/micro-USB jack on the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
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The indicator light illuminates when charging starts. The light goes off when the battery is fully
charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cord into the charger/accessory jack on the bottom of your phone.
2. Insert the large end of the USB cord into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
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Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
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Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar and tap Screen rotation to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
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Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment. For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process. Your phone’s MEID (serial number) is printed on the sticker located on the back of your
phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.
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Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. On the Talkback screen, activate the Talkback feature by tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features.
If you have no accessibility problem with the phone, tap Next.
2. On the Language screen, select a language for your phone display and tap Next.
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3. On the Why use Wi-Fi screen, tap Next.
4. On the Select Wi-Fi screen, tap a Wi-Fi network to connect with it or tap SKIP > SKIP ANYWAY to finish the setup process.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
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Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen press the Home key to display the home screen.
2. Tap Apps to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to open Calculator, tap the Home key to get to the home screen and then tap Apps > Calculator .
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■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
■ Tap Recent Apps to view a list of recently used applications.
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Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap > .
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
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Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto Rotate to turn the option on or off.
You may need to scroll left or right to see the Screen rotation option.  If the Auto Rotate option is not available, tap EDIT to display the full options list.
Note: You can also set the rotation option from the main settings menu. From home, tap Apps > Settings > Display > Auto-rotate screen.
Capture Screenshots
You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power/Lock key and Volume Down key at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
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Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application.
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App
Function/Service
Boost Zone
Manage your Boost account and get support, news, apps, and more right from your phone.
Browser
Browse the Internet and get your bookmarks, browsing history.
Calculator
Perform basic and advanced mathematical equations and calculate tips.
Calendar
Organize your time and reminds you of important events.
Camera
Take and share pictures and videos.
Chrome
Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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App
Function/Service
Clock
Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero.
Contacts
Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer.
Downloads
Check the record of files you have downloaded using apps such as Browser or Email.
Drive
Store and share files on Google servers for free after you sign in to your Google Account.
Email
Send and receive emails from your webmail accounts or your corporate email accounts.
File Manager
View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available.
Gadget Guardian
Protect your phone from malware and spyware, back up your data, and locate your phone when it's missing.
Gallery
View and manage pictures and videos on your phone.
Gmail
Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts.
Google
Use Google search or get information when you need it with Google Now.
Google Settings
Manage some settings related to Google applications.
Google+
Socialize with friends on the Google+ online community.
Hangouts
Chat with Google+ friends or send text or multimedia messages.
Maps
Find your place on the map and find your way in the world.
Messaging
Exchange text messages (SMS) and multimedia messages (MMS).
Music
Play audio files stored on your phone.
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App
Function/Service
Phone
Place and receive calls and use voicemail.
Photos
Manage photos on the phone and your Google Account.
Play Books
Buy and read the electronic version of new bestsellers and classics.
Play Games
Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends.
Play Movies & TV
Purchase, download and watch the latest and your favorite movies and TV shows.
Play Music
Play music on the phone and on your Google Account.
Play Newsstand
Purchase and read newspapers and magazines.
Play Store
Buy and download apps, games, and other content from the Google Play Store.
Settings
Customize and configure your phone.
Sound Recorder
Record voice memos and listen to them whenever you like.
Video Player
Play and management video files on your phone.
Voice Dialer
Use speech recognition technologies to dial a phone number, open menus, or launch phone functions.
Voice Search
Use Google search by voice.
Voicemail
Use Visual Voicemail to check and manage your voicemail messages.
YouTube
Watch video clips from YouTube.com, or upload your own and share with the world.
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Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About phone.
2. Tap Status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the Power/Lock key to display the device options menu.
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2. Tap Airplane mode.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
Tip: You can also access airplane mode through the status bar menu. Pull down the status bar and tap
. Tap Airplane.
To turn off airplane mode:
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also access airplane mode through the status bar menu. Pull down the status bar and tap
. Tap Airplane.
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone offers you a choice of three touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode.
The methods available include:
● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details.
● Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details.
● TouchPal X lets you use Curve® to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal X for details.
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Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.
To change the input method:
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select an available input method.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from the home screen, tap Apps > Settings > Language & input > Current Keyboard >
CHOOSE KEYBOARDS and tap the input keyboard that is disabled.
Google Keyboard
The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Use Android Keyboard
● Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and the available
accented letters and number 3 appear. Then slide to choose È.
● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options.
● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in
uppercase.
● Tap to delete the text before the cursor.
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● Tap to select numbers and symbols. You can then tap to find more.
● Tap to enter miniature icons, such as expressions, horoscopes, and animals.
● Tap to use Google voice typing.
● Touch and hold to change the input languages or set up the Google keyboard.
Use Gesture Typing
The Google keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters.
To enable and use gesture typing:
1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings.
2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.
Swype
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous
motion. When you lift your finger after the last letter of a word, a space is automatically added.
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Use Swype
● Tap the alphabetic keys to enter letters. Touch and hold specific keys to enter associated accented letters, symbols, or numbers. For example, to enter Ţ, touch and hold to open
available characters and numbers. Slide to choose Ţ and release.
● Tap to use uppercase. Tap twice to lock uppercase. This key also indicates the current case: for lowercase, for uppercase, and when locked in uppercase.
● Tap to enter a space. Touch and hold this key to open a pop-up menu for language selection.
● Tap to select numbers and symbols. Tap to find more symbols. Tap to go back to enter letters.
● Touch and hold or and then slide to choose different keyboards. You can select keyboards layouts suitable for left hand, right hand or two hands, open a phone keypad to enter numbers and certain symbols, open a pop-up menu to choose emoticons, or open a text editing panel where you can select, copy, and paste text.
● Tap to enter a smile symbol. Hold or to open an emoticon list.
● Tap to delete a character before the cursor. Touch and hold to delete words one by
one before the cursor.
● Tap to use Google voice typing.
● Touch and hold to open the Swype settings.
To enter text via Swype: Move your finger from letter to letter to trace a word without lifting the finger until you reach the end of the
word.
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The following example shows how to enter the word "here". Put your finger on "h" and slide to "e", "r", and back to "e". When complete, lift your finger off the screen and the matched words are displayed.
Tips for using Swype Text Input:
● To enter double letters, scribble slightly or make a loop on the letter. For example, to get the "ll" in "hello", scribble (or make a loop) on the "l" key.
● Lift your finger at the end of the word. A space is added automatically when you "Swype" the next word.
For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display and then tap
How to Swype. You can also visit swype.com for more information.
TouchPal X
TouchPal X Keyboard offers three layouts including T26, T12 and T+. You can tap to select a layout or an input language.
You can also use Curve® to speed up text input by replacing the key tapping operation with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of the word.
The T26 Layout
The T26 layout offers an input experience similar to a computer keyboard.
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● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide to choose more characters.
● The capital key: Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
● Word prediction: Slide left or right on the space key to turn on or off prediction, as indicated by
and .
● Language and layout: Tap to select an input language or a keyboard layout.
● Pre-defined texts: Tap to enter digits and symbols. You can tap the arrow keys to turn
pages, or tap to go back to the alphabetic keys. Touch and hold or slide up on the space key to enter Emoji and emoticons.
● The delete key: Tap to delete text before the cursor. You can also slide left on the key to delete a whole word.
● Voice input: Tap and speak through the microphone.
● Edit text: Tap to open text editing options. You can move the cursor, select, copy, cut, paste,
or delete text.
● More options: Tap to access the quick settings of TouchPal X keyboard, change the keyboard theme, and more.
● Close the keyboard: Tap . You can tap the text field again to show the keyboard.
The T12 Layout
The layout is similar to a phone pad in T12 mode.
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Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need.
If word prediction is enabled ( ), just tap the keys once and choose the right word.
The T+ Layout
Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.
If word prediction is enabled ( ), just tap the keys and choose the right word.
Curve Word Gesture
Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve:
1. On the TouchPal X keyboard, tap > Settings and check Curve - Word gesture.
2. If prompted, tap OK to switch to the T26 layout.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.
Note: Curve is only available in the T26 layout.
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Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key. Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the
next word.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more.
● To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.
● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field.
● To cut or copy text, select the text you want to manipulate. Then tap (cut) or (copy) in portrait mode.
● To replace text with the clipboard text, select the text you want to replace. Then tap PASTE or .
● You can customize your personal dictionary for word suggestion and spell check. From home, tap
Apps > Settings > Language & input > Personal dictionary. Then select a language and tap the Add (+) icon to add a new word.
● Many input methods have predictive text features of their own. You may need to configure them separately. For example, when using the TouchPal X keyboard, slide left or right on the space
key to turn on or off prediction, as indicated by and .. For Swype, you can tap Apps
from home and select Settings > Language & input > Swype > Settings and configure
prediction options like Auto-correction and Next word prediction.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
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Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
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2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:
Enter your First name and Last name. Enter a desired Username.  Enter and reenter a password.  Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.  Enter the letters from the Authenticating screen.  After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
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1. From home, tap Apps > Settings > Accounts > Add account > Google.
2. Enter your Gmail address and then tap Next.
3. Enter your password and then tap Next.
4. After your phone connects with the Google servers, tap ACCEPT > to agree to Google privacy policy and terms of service.
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5. On the Google services screen, select your Google service options and tap NEXT >.
6. Select Add credit or debit card or Redeem and tap NEXT > to set up your billing or gift card information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later and tap NEXT >.
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You are signed in to your Google Account.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.
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Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap ACCEPT to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you're interested in, and tap the name.
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Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap on the Google Play home screen, enter the name or type of app
you’re looking for, and then tap the search key on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
If you have not already set up a payment method, tap CONTINUE and then follow the
prompts to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Boost Mobile is not responsible for any harm to you or third parties resulting from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My Apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap REFUND, and then tap UNINSTALL. Your app is uninstalled and the charge is canceled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
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Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My Apps.
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3. Tap the app you want to update, and then tap UPDATE > ACCEPT.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
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2. Tap Menu > My Apps.
3. Tap the app you want to set for auto-update, and then tap and check Auto-update.
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The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My Apps.
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3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL> OK.
The app is uninstalled and removed from your phone. .
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
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To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
2. Touch and hold an empty area of the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Security Settings.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
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2. Tap your Google Account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Corporate.
2. Tap your corporate account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up stored text messages:
1. From home, tap Messaging .
2. Select the text message from the list to view the message thread.
3. Tap a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap .
To back up your Google apps:
1. From home, tap Play Store .
2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD
card.
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Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System updates.
2. Tap Update Firmware.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Follow the onscreen instructions to restart and install the update.
Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device.
2. Locate the Software version read-only field.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
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1. From home, tap Apps > Settings > System updates > Update Profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System updates > Update PRL.
2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone Interface
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Folder
You can group shortcuts on the home screen into folders for convenient access.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Applications (Apps) list key
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position.
Tip: Press Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press Home key to display the main home screen and then
slide the screen right or left to move from the main screen to an extended screen. There are up to eight and at least two extended screens available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home
Screen and Add Widgets to the Home Screen.
● If there are more than two extended screens and you remove all contents from one screen, the empty screen is deleted automatically.
● While on an extended screen, tap the Home key to return to the main home screen.
To delete or set the home screens:
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■ From any home screen, touch and hold an empty area to display thumbnail images of all screens.
To delete a home screen, tap on the corner of its thumbnail and select OK.
To set a home screen as the main home screen, tap at the bottom of its thumbnail.  To change the order of the screens, touch and hold a thumbnail and drag it left or right to a
new position.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen.
Status Bar Layout
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Main Notification Icons
Icon
Notification
New text message
New multimedia message
New messages from the Email app
/
New messages from the Gmail app
Missed call
New voicemail
New Hangout message
Upcoming event
USB connection
Call in progress
Downloading or receiving data
Uploading or sending data
Open Wi-Fi network detected
Wired headset connected
/
Music playing
Updates available from the Google Play Store
SD card unmounted and safe to remove
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Icon
Status
Bluetooth® active
GPS active
Wi-Fi® active
Wi-Fi transferring data
Signal strength
3G network available
Enhanced 4G LTE network available
/
Using mobile data
Airplane mode
Alarm set
Battery full
Battery low
Battery charging
Priority mode
Silent mode
Vibration mode
Main Status Icons
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Icon
Status
Speakerphone on
Microphone off
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
Close the Notification Panel
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The notification panel opens. To check notifications, tap an item in the list.
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
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Tap Back to close the notification panel.
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Delete .
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, and Home screen settings, and you also have the option to add or remove home screens.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
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1. From home, touch and hold an empty space, and then tap Wallpapers.
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Display > Wallpaper.
2. Tap an option to select the wallpaper.
3. If necessary, tap Set wallpaper.
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap .
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
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3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and email accounts, and many others.
1. From home, touch and hold an empty space, and then tap Widgets.
2. Touch and hold a widget icon.
The icon will disengage and float with your finger.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you reach the right-most screen.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
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1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Folder
.
2. Type a name for the folder and tap OK.
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume Up/Down keys during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
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1. From home, tap Phone > to display the dialer screen.
The dialer screen opens.
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2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
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1. From the lock screen, touch and hold Emergency call (ICE).
2. Tap next to 911.
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > .
3. Dial 9-1-1 and then tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, drag down to answer it.
The call begins.
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2. To end the call, tap .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
● Press the Volume keys.
● Place the phone face down on a level surface.
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Reject an Incoming Call
■ When a call arrives, drag up to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
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1. When a call arrives, drag up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
Menu > Settings > General settings > Quick responses and tap a message to edit.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options.
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In-Call Screen Layout
Tap More to display all available options. Tap options to activate them during a call.
● Add call: Tap to make another call separately from the current call, which is put on hold. When both calls are connected, you can tap Merge calls to join the two calls into a conference call.
● Message: Open the Messaging app and view your text and multimedia messages.
● Contacts: Open the Contacts app and view your contacts list.
● Dialpad: Toggle the appearance of the onscreen keypad. You can use it during a call to enter
additional numbers, such as an extension, account number or password.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume Buttons.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● End call: Tap to end the current call.
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Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap CONTACTS to display the Contacts list.
The contacts list appears.
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3. Tap a contact.
4. Tap the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
The call ends.
Tip: You can also place a call directly from the Contacts list. Tap next to the entry you want to call to place a call to the entry’s default number.
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap RECENT CALLS to display the recent call history.
Tip: To view the complete call history, scroll to the bottom of RECENT CALLS and tap View full call history.
3. Tap next to an entry to call the number.
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The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
4. To end the call, tap . The call ends.
Optional Services
The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > to display the dialer screen.
2. Touch and hold to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
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Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Apps > Voicemail .
You’ll see a Personalize your voicemail prompt.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.
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Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
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1. From home, tap Apps > Voicemail .
You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap Menu > Help > Messaging > Receiving Messages > Message Playback.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
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2. Swipe your finger left or right to display the next or previous message.
The next or previous message is displayed. You can tap to play it.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
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1. From home, tap Apps > Voicemail .
2. Tap a message to review it. The following options are available while reviewing a voicemail message:
Call to call the sender.
Share to share the message. Options depend on the application installed..
Delete to delete the voice message.
Reply to reply to the message.
Tap > Archive to archive the current message. You can find it in the Archive box.
Note: Not all options are available for all messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
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1. From home, tap Apps > Voicemail .
2. Tap Menu > Settings.
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You will see the voicemail settings menu.
3. Select an option to change its settings.
Avatar  Display  Help  Preferences  Sound  Updates  About Voicemail
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap Menu > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
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Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
1. From home, tap Apps > Voicemail .
2. Tap Menu > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
4. Tap OK to save your information.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > .
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Boost Customer Service.
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
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■ Tap Answer. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap More > Flash.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end the call.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone > .
2. Tap
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
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You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
Setting
Description
Contact display options
Set up the way contacts are displayed and sorted in the contacts list in the Phone app.
Sounds and vibrate
Set up the default ringtone for incoming calls and enable/disable vibration or keypad tones.
Quick responses
Edit the text messages that you can quickly send to rejected callers.
Phone account settings
Manage Internet calling accounts and set Internet calling options.
Voicemail
Adjust your voicemail settings.
TTY mode
Select a TTY mode for your phone to work with a teletypewriter.
Hearing aids
Turn on or off hearing aids compatibility.
Noise reduction
Reduce background noise during calls.
Speed dial
Set speed dialing keys.
DTMF tones
Set the length of Dual-Tone Multi-Frequency signal tones.
Call ended operation tips
Get operation tips when you end a call.
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone > .
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
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Setting
Description
Voice privacy
Use enhanced privacy mode.
Plus code dialing setting
Enable plus code dialing and set international dialing code.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Boost Mobile is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select Phone-only, unsynced contact as the sync account if you want your contacts on
your phone only; they will not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
Contact photo: Tap to assign a picture to the contact.  Name  Phone  Email  Address  Ringtone
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Notification ringtone  Special dates  Groups  Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM
address, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
5. When you have finished adding information, tap on the top left.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone > .
2. Enter a phone number and tap Add to contacts.
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3. To add the number to an existing contact, scroll the contact list and tap the contact. To add a new contact, tap .
For an existing contact, tap the contact name and select a number type for the new number.  For a new contact, enter the name and any additional information.
4. Tap .
The contact is added.
View Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
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