ZTE Blade A3 Prime User guide

User Guide

About This Guide

Thank you for choosing this ZTE mobile device. In order to keep your
device in its best condition, please read this manual and keep it for
future reference.

Copyright

Copyright © 2020 ZTE CORPORATION

All rights reserved.

No part of this publication may be quoted, reproduced, translated or
used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this manual without prior notice.
This manual has been designed with the utmost care to ensure the
accuracy of its content. However, all statements, information and
recommendations contained therein do not constitute a warranty of
any kind, either expressed or implied. We offer self-service for our
smart terminal device users. Please visit the ZTE official website (at

www.zteusa.com) for more information on self-service and

supported product models. Information on the website takes
precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.

2

Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.

Trademarks

ZTE, BLADE, and the ZTE logos are trademarks of ZTE Corporation.

LTE is a trademark of ETSI.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks
owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE
Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

Other trademarks and trade names are those of their respective
owners.

Version No.: R1.0

Edition Time: May 11, 2020

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Contents

Getting Started ............................................................ 10

Getting to Know Your Phone ................................................................. 10

Key Functions .............................................................................................. 12

Installing a nano-SIM Card and an Optional microSDXC Card ... 13

Installing the Battery ................................................................................. 15

Charging the Battery ................................................................................. 16

Powering Your Phone On/Off ................................................................. 17

Setting Up Your Phone for the First Time ........................................... 17

Locking/Unlocking the Screen and Keys ............................................. 17

Getting to Know the Home Screen ...................................................... 19

Personalizing ................................................................ 21

Changing the System Language .......................................................... 21

Setting the Date and Time ...................................................................... 21

Changing the Ringtone, Notification Sound, or Alarm Sound ... 22

Turning System Sounds On/Off ............................................................ 23

Adjusting Volumes ..................................................................................... 23

Switching to Silent or Vibration Mode ................................................ 23

Using Do Not Disturb Mode ................................................................... 24

Applying New Wallpapers ....................................................................... 25

Setting the Home Screen Options ....................................................... 26

Changing the Screen Brightness .......................................................... 26

Using Night Light ....................................................................................... 27

Protecting Your Phone With Screen Locks ........................................ 27

4

Protecting Your Phone With Screen Pinning ....................................... 28

Using Your Fingerprint ............................................................................. 29

Using Face Recognition ........................................................................... 31

Knowing the Basics ...................................................... 33

Monitoring the Phone Status................................................................. 33

Managing Notifications ........................................................................... 34

Managing Shortcuts and Widgets ........................................................ 37

Organizing With Folders .......................................................................... 38

Rearranging the Primary Shortcuts ..................................................... 38

Using App Shortcuts ................................................................................. 39

Notification Dots (App Badges)............................................................. 40

Editing Text ................................................................................................... 41

Opening and Switching Apps ................................................................ 41

Using Two Apps in Split-Screen Mode ................................................ 42

Uninstalling or Disabling an Application ........................................... 43

Connecting to Networks and Devices ........................ 44

Connecting to Mobile Networks .......................................................... 44

Connecting to Wi-Fi ................................................................................... 44

Connecting to Bluetooth Devices ......................................................... 47

Connecting to Your Computer via USB .............................................. 49

Using the microSDXC Card as Portable or Device Storage .......... 50

Sharing Mobile Data Through Tethering ........................................... 54

Phone Calls ................................................................... 55

Placing and Ending Voice Calls .............................................................. 55

5

Answering or Rejecting Voice Calls ...................................................... 56

Using Real-Time Text (RTT) ..................................................................... 57

Working With the Call History ................................................................ 59

Calling Your Contacts ................................................................................ 61

Checking Voicemail ................................................................................... 61

Using Options During a Call ................................................................... 62

Managing Multi-party Calls .................................................................... 63

Adjusting Your Call Settings ................................................................... 65

Contacts ........................................................................ 70

Checking Contact Details ........................................................................ 70

Adding a New Contact ............................................................................. 70

Importing, Exporting, and Sharing Contacts ................................... 71

Working With Favorite Contacts ........................................................... 72

Managing Contacts With Labels ........................................................... 73

Managing Emergency Contacts and Information .......................... 74

Searching for a Contact ............................................................................ 75

Editing Contacts ......................................................................................... 76

Web Accounts ............................................................... 78

Adding or Removing Accounts ............................................................. 78

Configuring Account Sync ...................................................................... 79

Email.............................................................................. 81

Setting Up the First Email Account ...................................................... 81

Checking Your Emails ................................................................................ 81

Responding to an Email ........................................................................... 82

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Writing and Sending an Email ............................................................... 83

Adding and Editing Email Accounts .................................................... 84

Changing General Email Settings ......................................................... 85

Messages ...................................................................... 86

Opening the Messages Screen .............................................................. 86

Sending a Message .................................................................................... 86

Replying to a Message ............................................................................. 88

Forwarding a Message ............................................................................. 88

Deleting Messages or Conversations .................................................. 89

Web Browser ................................................................. 90

Opening the Browser ................................................................................ 90

Using Multiple Browser Tabs .................................................................. 91

Downloading Files ..................................................................................... 91

Camera .......................................................................... 92

Capturing a Photo ...................................................................................... 92

Using Manual Camera Mode .................................................................. 95

Recording a Video ...................................................................................... 95

Customizing Camera and Video Settings .......................................... 96

YT Music ........................................................................ 99

Viewing Your Music Library .................................................................... 99

Playing Music ............................................................................................... 99

Managing Playlists ................................................................................... 101

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Video Player ............................................................... 102

Opening the Video Library .................................................................... 102

Playing and Controlling Videos ........................................................... 102

Managing Video Files .............................................................................. 103

Voice Recorder ........................................................... 105

Recording a Voice Memo ....................................................................... 105

Playing a Voice Memo............................................................................. 106

Trimming a Voice Memo ........................................................................ 106

More Apps .................................................................. 107

Calculator .................................................................................................... 107

Clock ............................................................................................................. 107

File Manager .............................................................................................. 108

Google Apps .............................................................................................. 109

Settings ....................................................................... 111

Network & Internet .................................................................................. 111

Connected Devices .................................................................................. 114

Apps & Notifications ............................................................................... 114

Battery .......................................................................................................... 116

Features ....................................................................................................... 116

Display.......................................................................................................... 117

Sound ........................................................................................................... 117

Storage ......................................................................................................... 117

Privacy .......................................................................................................... 118

Location ....................................................................................................... 118

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Security ........................................................................................................ 118

Accounts ...................................................................................................... 121

Accessibility ................................................................................................ 121

System Updates ........................................................................................ 121

Digital Wellbeing & Parental Controls ............................................... 121

Google.......................................................................................................... 122

System .......................................................................................................... 122

About Phone .............................................................................................. 124

Upgrading the Phone Software ............................... 125

Troubleshooting ....................................................... 126

For Your Safety .......................................................... 131

General Safety ........................................................................................... 131

Radio Frequency (RF) Energy ............................................................... 132

FCC Regulations ........................................................................................ 134

Hearing Aid Compatibility (HAC) Regulations for Mobile Phones

........................................................................................................................ 135

CTIA Requirements .................................................................................. 137

Distractions ................................................................................................ 138

Product Handling ..................................................................................... 139

Electrical Safety ......................................................................................... 144

Radio Frequency Interference ............................................................. 144

Explosive Environments ......................................................................... 146

9

Getting Started

Getting to Know Your Phone

10

11

Key Functions

Key Function

 Press and hold to power on, restart, or power

Power key

Volume key

(Home key)

(Recent apps

key)

(Back key)

NOTE:

You can replace the Home key, the Recent apps key, and the Back
key with the gesture navigation style. Swipe up on the home screen
and touch Settings > Features > System navigation to change the
navigation bar styles, see tutorials, and personalize settings.

off.

 Press to switch your phone to sleep mode or

wake up your phone.

Press or hold either end of the key to turn the
volume up or down.

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use the Google Assistant.

 Touch to see recently used applications.
 Touch twice to switch between the two most

recent applications.

Touch to go to the previous screen.

12

Installing a nano-SIM Card and an Optional microSDXC Card

The nano-SIM card can be installed or removed while the phone is
turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards,
or any non-standard nano-SIM card cut from a SIM card. You can get a
standard nano-SIM card from your service provider.

1. Place your finger in the cut-out at the bottom right of the battery
cover to lift and remove it.

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2. Hold the nano-SIM card with the cut corner oriented as shown
and the microSDXC card with the metal contacts facing down
and slide them into the card slots.

NOTE:

Some applications may require a microSDXC card to work
normally and/or may store data on the card. Therefore, it is
recommended that you keep a microSDXC card installed and not
remove or replace it randomly.

3. Replace the cover over the back of the phone, and then press
down along the edges to secure. Make sure there is no gaps
around.

14

Installing the Battery

1. Place your finger in the cut-out at the bottom right of the battery
cover to lift and remove it.

2. Insert the battery by aligning the metal contacts on the battery
with the metal contacts in the battery compartment. Gently push
down on the battery until it clicks into place.

3. Replace the cover over the back of the phone, and then press
down along the edges to secure. Make sure there is no gaps
around.

15

Charging the Battery

Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully charge
the battery as soon as possible.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of
unapproved accessories could damage your phone or cause the
battery to explode.

1. Connect the adapter to the charging jack.

16

2. Connect the charger to a standard AC power outlet. If the phone
is on, you’ll see a charging icon, such as or , appear in the
status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after
charging the phone for at least 20 minutes. Contact customer service
if you still cannot power on the phone after prolonged charging.

Powering Your Phone On/Off

 Press and hold the Power key to turn on your phone.

 To turn it off, press and hold the Power key to open the options

menu and touch > .

Setting Up Your Phone for the First Time

When you first power on your phone after you purchase it or reset it
to factory settings (see Reset Options)), you will need to set it up
before using it. Select the language and then follow the prompts to
set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the
phone to Sleep mode) when not in use and also to turn the screen
back on and unlock it when you need it.

17

Lock the Screen and Keys

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:
To save battery power, the phone automatically turns off the screen
after a certain period of time when you leave it idle. You will still be
able to receive messages and calls while the phone screen is off.

Unlock the Screen and Keys

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Swipe away from at the bottom right of the screen to open
the Camera app.

- or -

Double-tap a notification to open the related app.

NOTE:

If you have set a fingerprint, a face verification, an unlock pattern, a
PIN, or a password for your phone (see Using Your Fingerprint, Use

Face Recognition to Unlock the Phone, and Protecting Your Phone With
Screen Locks), you can unlock the screen by:

• Touch the fingerprint sensor

• Swipe up on the screen and look at the front camera

• Swipe up on the screen and draw the pattern or enter the

PIN/password

18

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications,
functions, and menus. You can customize your home screen by
adding shortcuts, folders, widgets, and more.

19

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts,
widgets, and more. Add a few extended home screen panels and you
can swipe left or right to switch between panels. You can also
remove some panels or adjust their order.

NOTE:

Swipe right on the left-most panel to use the Google app.

To add a new home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe left on the home screen thumbnails and touch .

To delete a home screen panel:

1. Touch and hold an empty area of the home screen.

2. Touch on the top right corner of a home screen thumbnail.

3. If prompted, touch OK. The items on the panel will also be

removed.

To adjust the order of a home screen panel:

1. Touch and hold an empty area of the home screen.

2. Touch and hold a home screen thumbnail and drag it left or right

to the place you need.

NOTE:

Touch at the top of a home screen thumbnail to set it as the
main home screen.

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Personalizing

Changing the System Language

1. Swipe up on the home screen and touch Settings > System >

Languages & input > Languages.

2. Touch and hold the language you need and drag it to the top to

switch to that language.

To add a system language, touch Add a language and then the
language you need.

Setting the Date and Time

1. Swipe up on the home screen and touch Settings > System >

Date & time.

2. Set the date, time, time zone, and time format.

 To adjust the date and time automatically, touch to turn on

Use network-provided time.

 To adjust the date and time manually, touch to turn off Use

network-provided time and touch Date/Time to change

the date and time.

 To adjust the time zone automatically, touch to turn on Use

network-provided time zone.

 To adjust the time zone manually, touch to turn off Use

network-provided time zone and touch Time zone to set

the correct time zone.

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 To adjust the time format, touch to turn on Use locale

default or turn off this option and switch on/off Use 24-hour
format.

Changing the Ringtone, Notification Sound, or Alarm Sound

You can customize the default ringtone for incoming calls, the
default notification sound, and the default alarm sound.

1. Swipe up on the home screen and touch Settings > Sound >

Advanced > Ringtones.

2. Touch Phone ringtone, Default notification sound, or Default

alarm sound.

3. Scroll through the list and select the ringtone you’d like to use.

4. Touch OK.

NOTES:

 Many applications have their own notification sound settings.

 See Set a Ringtone for a Contact for how to assign a special

ringtone to an individual contact.

 When selecting ringtones, touch Add ringtone / Add

notification / Add alarm to select an audio file on your phone or

microSDXC card.

22

Turning System Sounds On/Off

1. Swipe up on the home screen and touch Settings > Sound >

Advanced.

2. In the Other sounds and vibrations section, touch the switches

beside each option to turn it on or off.

Adjusting Volumes

1. Swipe up on the home screen and touch Settings > Sound.

2. Drag the sliders below Media volume, Ring volume, Alarm

volume, Notification volume, and Call volume to adjust the
volume for each type of audio.

Switching to Silent or Vibration Mode

You can set the phone to silent or vibration mode by using one of
the following methods.

NOTE:

Silent and vibration modes will not silence your alarms.

 Press the Volume key and touch or to switch the

phone to vibration or silent mode.

NOTE:

Press the Volume key and touch to restore sound.

 Swipe up on the home screen and touch Settings > Sound >

Notification mode and select Vibrate or Mute to switch to

vibration or silent mode.

23

NOTE:

Select Ring to restore sound.

 Swipe down from the top of the screen to open the notification

panel and drag the panel downwards to open Quick Settings.
Touch Ring or Vibrate to switch the phone to vibration or silent
mode. See Use Quick Settings.

NOTE:

Touch Silent to restore sound.

Using Do Not Disturb Mode

You can limit interruptions with Do Not Disturb mode. This mode
silences your phone so that it doesn’t make sounds or vibrate when
you don’t want it to.

Turn on Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to

access the Quick Settings panel.

2. Swipe left and right to find the “Do Not Disturb” icon and touch

it.

Set Do Not Disturb Mode

1. Swipe up on the home screen and touch Settings > Sound > Do

Not Disturb.

2. Touch the following options as you need.

 Calls: Set allowed disturbance from calls when Do Not

24

Disturb mode is on. The phone may not ring, vibration, or
show any notification when other calls come in.

 SMS, MMS, and messaging apps: Set allowed disturbances

from messages. The phone may not ring, vibrate, or show any
notification when other messages come in.

 Set all exceptions: Set allowed disturbance from alarms,

media sounds, touch sounds, reminders, and events.

 Restrict notifications: Set limits for notifications. You can

forbid sound or visuals or customize more restrictions.

 Default duration: You can set a default duration for turning

off Do Not Disturb mode.

 Schedules: Use schedules to turn on/off Do Not Disturb

mode automatically. Touch an existing schedule to use it, or

next to it edit or delete it. You can also touch Add more

to create new schedules.

Applying New Wallpapers

You can set the wallpaper for the home screen and lock screen.

1. Touch and hold an empty place on the home screen.

2. Touch WALLPAPERS.

3. Select a built-in static wallpaper along the bottom, or touch My

photos to select a picture on which you can pan and zoom to
choose the area you need.

4. Touch SET WALLPAPER.

5. Choose where the wallpaper should be used by touching Home

screen, Lock screen, or Home screen and lock screen.

25

NOTE:

You can also set the wallpaper by opening the Settings app and
selecting Display > Wallpaper.

Setting the Home Screen Options

1. Touch and hold an empty place on the home screen.

2. Touch HOME SETTINGS.

3. Customize the following home screen options.

 Add icon to Home screen: After a new app is installed,

automatically add the new app icon to the home screen.

 App badge: Show or hide notification dots on the app icons.

 Home screen effect: Select the home screen transition

effect.

 Icon layout: Set the maximum number of icons on a home

screen panel.

 Themes: Select a theme for the icons.

 Display Google app: When this option is turned on, you can

swipe right on the left-most home screen panel to use the
Google app.

Changing the Screen Brightness

1. Swipe up on the home screen and touch Settings > Display >

Brightness level.

2. Drag the slider to manually adjust the screen brightness.

26

NOTE:

With the light sensor, your phone can automatically adjust the
screen brightness for available light. Touch Adaptive brightness in
the Display settings screen to turn the feature on or off.

Using Night Light

You can enable Night Light to tint the screen amber for eye
protection.

1. Swipe up on the home screen and touch Settings > Display >

Night Light.

2. Touch TURN ON NOW and adjust the intensity bar to a

comfortable level.

NOTE:

If you want the phone to turn on/off Night Light automatically, touch
Schedule to set the start and end time.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is
enabled, you can swipe up on the lock screen, and then draw a
pattern or enter a numeric PIN or password to unlock the phone’s
screen and keys.

1. Swipe up on the home screen and touch Settings > Security >

Screen lock.

2. Touch None, Swipe, Pattern, PIN, or Password.

 Touch None to disable screen lock protection.

27

 Touch Swipe to enable screen lock and allow unlocking with

a “swipe” gesture. You can unlock the screen by touching the
display and sliding up.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Password to set a numeric PIN or a password

that you must enter to unlock the screen.

3. For Pattern, PIN, or Password, select how you want notifications

and their contents to show when the phone is locked, and then
touch Done.

NOTE:

Remember the pattern, PIN, or password you set. Otherwise, you will
have to upgrade the phone software to use the phone (see

Upgrading the Phone Software).

Protecting Your Phone With Screen Pinning

You can use the screen pinning feature to keep an app in view, so
others cannot switch to other apps or access your personal
information.

Turn On Screen Pinning

1. Swipe up on the home screen and touch Settings > Security >

Advanced > Screen pinning.

2. Touch the On/Off switch.

3. To automatically lock the phone after unpinning, switch on Lock

device when unpinning and set up a screen lock.

28

If you have set a screen lock, you can switch on Ask for unlock

pattern/PIN/password before unpinning.

Pin a Screen

1. Ensure that screen pinning is turned on.

2. Touch the Recent apps key to view recent apps. If the app you

want to keep in view is not in recent apps, open it first.

3. Swipe left and right to find the app card. Then touch > Pin at

the top of the card.

Unpin the Screen

1. To unpin the screen and return to normal use, touch and hold

both the Back key and the Recent apps key.

2. If the screen is locked, swipe up on the lock screen and draw the

pattern, enter the PIN/password, touch the fingerprint sensor
with a registered finger, or look at the front camera directly if you
have set up face authentication.

Using Your Fingerprint

Register a Fingerprint

1. Swipe up on the home screen and touch Settings > Security >

Fingerprint > Fingerprint management.

2. If you have not set a screen lock, choose one backup screen lock

method to set the screen lock pattern, PIN, or password. If you
have already set a screen lock, draw the pattern or enter the

29

PIN/password.

3. Touch REGISTER or Add fingerprint.

4. Follow the prompts to record the center and the edges of a

finger.

5. Touch OK when your fingerprint has been registered.

NOTE:

Touch an existing fingerprint record to change its name or delete it.

Set Fingerprint Actions

1. Swipe up on the home screen and touch Settings > Security >

Fingerprint > Fingerprint management.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following fingerprint actions.

 Wake up and unlock your phone: Wake up the phone and

unlock it with a registered fingerprint.

 Simple touch: When the screen is off or locked, you can

quickly open a selected app with a registered fingerprint.
Each registered fingerprint can be bound to a different app.

NOTE:

You can also use any finger, registered or not, to open the
notification panel or view recent apps by swiping on the fingerprint
sensor. Open Settings > Security > Fingerprint to set them up.

30

Using Face Recognition

You can use face recognition to unlock the screen or open locked
apps in Private Space.

NOTE:

The security strength of face recognition is lower than that of
password and pattern.

Create Your Face

1. Swipe up on the home screen and touch Settings > Security >

Face authentication.

2. If you have not set a screen lock, choose one backup screen lock

method to set the screen lock pattern, PIN, or password. If you
have already set a screen lock, draw the pattern or enter the
PIN/password.

3. Read the disclaimer for face recognition and touch ACCEPT.

4. Touch CREATE NOW.

5. Keep your face 20 cm to 50 cm away from the screen. Wait for a

moment until the phone has created the face successfully.

Use Face Recognition to Unlock the Screen

After creating your face, you can unlock the screen with face
recognition.

1. Press the Power key to turn on the screen display if the screen is

off.

2. Put your face in front of the screen. If the face recognition fails,

31

touch to try again.

3. Depending on your setting, you may need to swipe up on the

screen to unlock the phone.

Set Face Recognition Options

You can set what face recognition can do on your phone.

1. Swipe up on the home screen and touch Settings > Security >

Face authentication.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock screen: Select how the screen is unlocked with your

face.

 Bright display: If this option is enabled, the phone will

increase screen brightness automatically in a dim light to
help verify your face.

 Delete face data: Touch this option and select OK to delete

recorded face data.

32

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the icons
you may see.

Indicator What it means

LTE co nnec te d

Do not disturb mode on

Vibration only mode on

Silent mode on

Battery low

Battery full

Battery charging

Alarm set

No signal

Signal strength

Airplane mode

Connected to a Wi-Fi network

Speaker on

33

Phone microphone off

Location service active

Wired headset connected

Managing Notifications

The status bar at the top of the home screen provides notification
icons on the left. Below are some of the icons you may see.

Indicator What it means

New message

New message(s) from the Gmail™ app

New message(s) from the Email app

Missed call

Call in progress

Low battery

Upcoming event

New Wi-Fi network detected

Downloading/sending data

Song playing (YT Music)

USB tethering on

34

Open/Close the Notification Panel

Notifications report the arrival of new messages, calendar events,
and alarms, as well as ongoing events. You can open the notification
panel to view the details of notifications.

 To open the notification panel, swipe your finger down on the

home screen or from the top of the screen.

 To close the notification panel, swipe your finger up on the

screen or touch the Back key.

Respond to or Remove a Notification

In the notification panel, you can respond to a notification or remove
the notifications. The notification panel also supports expandable
notifications that let you perform additional actions right from the
notification itself.

 To respond to a notification, touch it.

 Slide down with one finger to expand certain notifications. You

can also swipe two fingers vertically or pinch-zoom to expand or
collapse certain notifications, or touch to expand or
collapse certain notifications and bundled notifications.

 To remove a notification, swipe it left or right.

 To remove all nonpersistent notifications, touch CLEAR ALL

below all the notifications.

 To manage notifications you have received, touch and hold a

notification or slide it left or right a little and touch , and then
choose to turn off or silence this type of notification. Or, touch

again to customize more notification settings for the app.

35

NOTE:

If you turn off notifications for an app, you may miss its important
alerts and updates. Some notifications (such as those from the
system) cannot be turned off.

Use Quick Settings

The Quick Settings make it convenient to view or change the most
common settings for your phone.

Swipe down with two fingers from the top of the screen, or open the
notification panel and drag the panel downward to view the Quick
Settings. You can swipe left or right to find all Quick Settings tiles.

To turn on or off settings quickly:

From the Quick Settings panel, touch a tile to turn its feature on or
off.

Touch and hold certain tiles to access more settings options. For
example, touch and hold the Wi-Fi tile to open Wi-Fi settings.

To customize the quick settings panel:

You can add, remove or rearrange the tiles on the Quick Settings
panel.

Touch below the panel and do one of the following:

 Touch and hold a tile and drag it to the position you want.

 Touch and hold a tile and drag it below “DRAG HERE TO

REMOVE” to hide it.

 In the HOLD AND DRAG TO ADD TILES section, drag a tile up to

show it in the Quick Settings panel.

36

Managing Shortcuts and Widgets

Add Shortcuts and Widgets

1. To add a shortcut, swipe up on the home screen.

To add a widget, touch and hold an empty area of the home
screen and select WIDGETS.

2. Slide to browse the available applications or widgets.

3. Touch and hold a widget or an application icon and drag it to a

home screen panel.

NOTE:

While holding the shortcut or widget, you can drag it to the right
edge of the screen to create a new home screen panel and put the
item on it.

Move Shortcuts or Widgets

1. Touch and hold a shortcut or widget on the home screen.

2. Drag it to the place you need.

Remove Shortcuts or Widgets

1. Touch and hold a shortcut or widget on the home screen.

2. Touch Remove.

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Organizing With Folders

You can create folders on the home screen and add several shortcuts
to a folder.
You can move or remove folders the same way as moving or
removing shortcuts.

1. On the home screen, touch and hold the shortcut you want to

add into a folder.

2. Drag the shortcut over another and release your finger. A new

folder will be created and both shortcuts are added into the
folder.

3. To add more shortcuts into the folder, touch and hold each

shortcut and drag it over the folder before releasing it.

NOTES:

 To remove a shortcut from a folder, first touch the folder and

then drag the shortcut to the home screen.

 Touch the folder and then touch the name field to rename the

folder.

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area
near the bottom above the navigation bar. You can keep up to five
items in the primary shortcuts area visible from all home screens.
Drag shortcuts or folders in or out of the area to rearrange them.

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Using App Shortcuts

The app shortcuts feature allows you to quickly access common app
functions from the home screen and the app list.

NOTE:

Not all apps support the app shortcut feature.

1. Touch and hold an app icon on the home screen or the app list.

2. From the displayed menu, touch the function you want to use

offered by the app.

NOTE:

You can drag an option with next to it to the home screen to
create a home screen shortcut.

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Notification Dots (App Badges)

Some apps can display a dot or a number to indicate that they have
new or unhandled notifications. The indications appear on the app
icons on both the home screen and the app list.

Touch and hold an app icon with a notification dot to preview its
new notifications without going to the notification panel.

To turn on/off notification dots for all apps:

Touch and hold on a blank area of the home screen and touch HOME
SETTINGS > App badge > Advanced > Allow notification dots.

To turn on/off notification dots for specific apps:

1. Swipe up on the home screen and touch Settings > Apps &

notifications > Notifications > Advanced.

2. Switch on Allow notification dots.

3. Touch the Back Key and touch SEE ALL [number] APPS.

4. Touch the app you want to customize and touch Notifications >

Advanced > Allow notification dot.

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Editing Text

 Move the insertion point: Touch where you want to type. The

cursor blinks in the new position, and a tab appears below it.
Drag the tab to move the cursor.

 Select text: Touch and hold or double-tap within the text. The

nearest word highlights, with a tab at each end of the selection.
Drag the tabs to change the selection.

 Cut or copy: Select the text you want to manipulate. Then touch

Cut or Copy to cut or copy the text to the clipboard.

 Replace text with the clipboard text: Select the text you want

to replace. Then touch Paste.

 Insert clipboard text in the text field: Touch the tab below the

cursor. Then touch Paste.

Opening and Switching Apps

Open an App

1. Swipe up on the home screen.

2. Swipe up or down on the screen and touch an app to open it.

NOTES:

 Drag the slider on the right side of the screen to the initial letter

of the app you need, or touch the search box at the top to search
for apps.

 Touch in the search box to sort the apps alphabetically, by the

time they are installed, or by frequency of use.

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 Some apps allow you to touch and hold the app icon and access

shortcuts to common features. You can also drag these shortcuts
to the home screen as shortcut icons. See Using App Shortcuts.

Switch Between Recently Opened Apps

1. Touch the Recent apps key. The apps you’ve used recently are

displayed as a series of cards. Slide left and right to see all the cards.

2. Touch a card to open that app.

NOTES:

 You can swipe a card up to remove it from the screen. Touch

CLEAR ALL to remove all cards.

 Touch the Recent apps key twice to switch to the most recent

app you used.

Using Two Apps in Split-Screen Mode

You can work with two apps at the same time in split-screen mode.

NOTE:

Some apps may not support split-screen mode.

1. Open the first app you want to use and touch the Recent apps

key.

2. On top of the card of the first app, touch > Split screen.

3. Touch the second app among the recent app cards or touch the

Home key and swipe up to select the second app.

Drag the middle of the border between the two apps to adjust
window size or exit split-screen mode.

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Uninstalling or Disabling an Application

1. Swipe up on the home screen.

2. Touch and hold an application icon to display available options.

3. Touch Disable or Uninstall.

4. Touch OK to uninstall or disable the app.

NOTES:

 Some preinstalled apps cannot be uninstalled, and not all apps

can be disabled.

 To find the disabled applications, swipe up on the home screen

and touch Settings > Apps & notifications > SEE ALL [number]
APPS > ALL APPS > Disabled apps. You can then touch an

application and touch ENABLE to restore it.

43

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

1. Swipe up on the home screen and touch Settings > Network &

internet > Mobile network.

2. Touch the Mobile data switch to enable or disable mobile data

use.

Check Access Point Names

To connect to the Internet you can use the default Access Point
Names (APN). Swipe up on the home screen and touch Settings >

Network & internet > Mobile network > Advanced > Access Point
Names to check the default APN.

NOTE:

To set the APN to default settings, touch > Reset to default.

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide Internet
access at distances of up to 300 feet (100 meters), depending on the
Wi-Fi router and your surroundings.

44

Turn Wi-Fi On and Connect to a Wi-Fi Network

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi.

3. Touch a network name to connect to it.

4. If the network is secured, enter the password and touch

CONNECT.

NOTES:

 Your phone automatically connects to previously used Wi-Fi

networks when they are in range.

 If you have a QR code for the Wi-Fi network, touch next to

the Password field and scan the QR code to connect.

Get Notified of Open Networks

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Touch Wi-Fi preferences.

3. Slide the Wi-Fi notification switch to the On position.

When Wi-Fi is on, you receive notifications in the status bar when
your phone detects an open Wi-Fi network. Switch off this option to
turn off notifications.

45

Add a Wi-Fi Network

You can add a Wi-Fi network if the network does not broadcast its
name (SSID) or to add a Wi-Fi network when you are out of range.

To connect to a secured network, you first need to get the security
details from the network's administrator.

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Slide the Use Wi-Fi switch to the On position.

3. At the bottom of the available Wi-Fi networks, touch Add

network.

4. Enter the network SSID (name). If necessary, enter security or

other network configuration details.

5. Touch SAVE.

Forget a Wi-Fi Network

You can make your phone forget about the details of a Wi-Fi network
that you added—for example, if you don’t want the phone to
connect to it automatically or if it is a network that you no longer
use.

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Touch Saved networks.

3. Touch the Wi-Fi network name and then touch FORGET.

46

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology.
Phones or other devices with Bluetooth capabilities can exchange
information wirelessly within a few feet. The Bluetooth devices must
be paired before the communication is performed.

Change the Device Name

1. Swipe up on the home screen and touch Settings > Connected

devices > Connection preferences > Bluetooth.

2. Slide the Bluetooth switch to the On position if Bluetooth is off.

3. Touch Device name.

4. Edit the name and touch OK.

Pair With Another Bluetooth Device

1. Swipe up on the home screen and touch Settings > Connected

devices > Pair new device.

Your phone automatically turns Bluetooth on and scans for and
displays the IDs of all available Bluetooth devices in range.

2. Touch the device you want to pair with.

3. If necessary, confirm that the Bluetooth passkeys are the same

between the two devices and touch PAIR. Alternatively, enter a
Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device accepts
the connection or the same passkey is entered.

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NOTE:

The Bluetooth passkey may be fixed for certain devices, such as
headsets and hands-free car kits. You can try entering 0000 or 1234
(the most common passkeys) or refer to the documents for that
device.

Forget a Bluetooth Device

You can make your phone forget its pairing connection with another
Bluetooth device. To connect to the device again, you need to search
for it and enter or confirm a passkey again.

1. Swipe up on the home screen and touch Settings > Connected

devices.

2. Ensure that Bluetooth is turned on and touch Previously

connected devices.

3. In the list of paired devices, touch beside the Bluetooth

device you want to forget.

4. Touch FORGET > FORGET DEVICE.

Send Data via Bluetooth

1. Open the appropriate application and select the file or item you

want to share.

2. Select the option for sharing via Bluetooth. The method may vary

by application and data type.

3. Touch a Bluetooth device the phone has paired with or wait for it

to search for new devices and touch one of them.

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Receive Data via Bluetooth

1. Turn Bluetooth on before trying to receive data via Bluetooth.

2. Touch ACCEPT to start receiving the data. If necessary, swipe

down on the status bar, and touch ACCEPT on the Bluetooth
sharing notification.

Depending on your storage setting and whether a microSDXC card is
installed, received files are stored automatically in a dedicated folder
(bluetooth, for instance). You can access them with the File Manager
app.

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable to
transfer files in both directions, charge the phone, or install software
to update or repair the phone.

Connect Your Phone to a Computer via USB

1. Connect your phone to the PC with a USB cable.

2. On the window opened, touch ALLOW to transfer files, DENY to

charge the phone, or Other USB options to choose one of the
following options:

 File Transfer: Transfer files between the phone and the

computer.

 PTP: Transfer photos or files if File Transfer mode is not

supported by the computer.

 Charge this device: Charge your phone via USB.

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 System Update: Install Software Upgrade Assistant on your

computer and update or repair the phone.

Disconnect Your Phone From the Computer

To disconnect the phone from the computer, simply unplug the USB
cable when you’re finished.

Using the microSDXC Card as Portable or Device Storage

You can use your microSDXC card as portable storage when there's
already content such as your media and other files so that you don't
lose them.

If your microSDXC card is new or doesn't have content you want to
keep, you can also set it up as extra phone storage, and this requires
formatting that prevents the microSDXC card from working with
other devices.

CAUTION:

As part of the device storage, the microSDXC card may have data on
it that is necessary for some apps to function normally. Therefore, do
not remove or replace the card randomly.

Set Up the microSDXC Card as Portable Storage

When you install a microSDXC card that has not been used on your
phone before, the phone will mount the card as portable storage by
default.

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To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as portable storage
while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch next to the microSDXC card name in the Portable

storage section.

3. When the screen prompts the card is safely ejected, you can

remove it from the phone.

To erase and format the microSDXC card:

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the microSDXC card name in the Portable storage section.

3. Touch Format > FORMAT SD CARD.

4. Touch Done when formatting is finished.

CAUTION:
The formatting procedure erases all the data on the microSDXC card,

after which the files CANNOT be retrieved.

Set Up the microSDXC Card as Device Storage

If you need your microSDXC card to store large applications, games,
and their data, you can format the card and use it as extra phone
storage.

CAUTION:

With this option, you cannot swap the microSDXC card freely with
other devices. If you move the card to another device, you must
format the card before using it.

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1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the microSDXC card name in the Portable storage

section.

3. Touch Format as internal > FORMAT SD CARD.

CAUTION:

The formatting procedure erases all the data on the microSDXC
card, after which the files CANNOT be retrieved.

4. The phone will prompt you to move your photos, files and other

data from the phone to the microSDXC card. Select Move
content or Move content later. Follow the onscreen
instructions to continue.

5. Touch Done.

To move data between the phone and the microSDXC card:

With the microSDXC card as part of the device storage, you can move
your photos, files and other data between the phone and the card
any time.

1. Swipe up on the home screen and touch Settings > Storage.

2. To move data from the phone to the microSDXC card, touch the

microSDXC card name; to move data from the card to the phone,
touch Internal shared storage.

3. Touch > Migrate data > Move content.

4. After data is moved, touch Done.

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NOTE:

Whenever you move data between the phone and the microSDXC
card, the destination is used to save new apps and personal data
(such as photos and videos) and only the destination is accessible
from a computer.

To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as device storage
while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch your microSDXC card name below Device Storage.

3. Touch > Eject.

NOTE:

Before ejecting the card, ensure that you have moved data and
apps to the phone.

4. Touch EJECT.

5. When the screen prompts the card is safely ejected, you can

remove it from the phone.

To reformat the microSDXC card as portable storage:

If you no longer want to use your microSDXC card as device storage,
you can reformat the card as portable storage.

NOTE:

Before the formatting, ensure that you have moved data and apps to
the phone.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch your microSDXC card name below Device Storage.

53

3. Touch > Format as portable.

4. Touch FORMAT.

5. Touch Done.

CAUTION:

The formatting procedure erases all the data on the microSDXC card,
after which the files CANNOT be retrieved.

Sharing Mobile Data Through Tethering

If your computer can obtain an Internet connection via USB cable or
Bluetooth, you can configure your phone to share its mobile data
connection with your computer.

NOTE:

You cannot transfer files between your phone and your computer
when the phone is USB tethered.

1. Swipe up on the home screen and touch Settings > Network &

internet > Hotspot & tethering.

2. Touch USB tethering or Bluetooth tethering.

 For USB tethering, connect your phone to the target device

with the supplied USB cable before touching USB tethering.

 For Bluetooth tethering, pair your phone with the other

device via Bluetooth and set the device to obtain data
connection via Bluetooth.

NOTE:

To stop sharing your data connection, switch off USB tethering or
Bluetooth tethering.

54

Phone Calls

You can place calls from the Phone app, the Contacts app, or other
apps or widgets that display contact information. Wherever you see
a phone number, you can usually touch it to dial.

Placing and Ending Voice Calls

Place a Voice Call by Dialing

1. From the home screen, touch > .

2. Enter the phone number or the contact name with the dialpad.

Touch to delete incorrect digits/letters.

NOTE:

As you enter the phone number or the contact name, your
phone searches for matching information in your contacts. If you
see the number and contact you want to call, touch it to place
the call immediately.

3. Touch below the keypad to dial the call.

NOTES:

 To make an international call, touch and hold the 0 key to enter

the plus (+) symbol. Next, enter the country code followed by the
city/area code and then the phone number.

 To redial the last call you made, open the dialpad, touch and

touch again.

55

End a Call

During a call, touch on the screen.

Answering or Rejecting Voice Calls

When you receive a voice call, the incoming call screen opens,
displaying the Caller ID or the information about the caller that
you've entered in the Contacts app. You can answer or reject the call,
or reject it with a text message.

Answer a Voice Call

To answer an incoming call,

 If the phone screen is active, touch ANSWER.

 If the phone screen is locked, swipe up on the screen to answer

the call.

NOTES:

 To silence the ringer before answering the call, press the Volume

key or the Power key.

 For instructions on answering a call with RTT, see Answer an RTT

Call.

Reject a Voice Call

To reject an incoming voice call:

 If the phone screen is active, touch DECLINE to reject the call, or

touch MESSAGE to reject the call and send a message to the
caller.

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 If the phone screen is locked, swipe down on the screen to reject

the call, or swipe away from to reject the call and send a
message to the caller.

NOTE:

To edit the preset text responses, open the Phone app and touch

> Settings > Quick responses.

Using Real-Time Text (RTT)

Your phone supports Real-Time Text. If you or person on the other
end of the line has a hearing or speech impairment, you can use RTT
on top of a voice call for a real-time conversation.

NOTES:

 You can use RTT only when the phone is connected to the 4G LTE

network or a Wi-Fi network (with Wi-Fi calling enabled).

 Text conversation will be on pause when the RTT call is on hold.

 Some RTT features and settings may not be supported under or

across different networks.

Set Up RTT Work Mode

1. From the home screen, touch > > Settings >

Accessibility > Real-time text (RTT) call.

2. Touch RTT operation mode and choose one of the following to

set when RTT options should be available:

 Visible during calls: In this mode, calls will be placed and

answered as voice-only calls by default unless you receive an

57

incoming RTT call. You can still switch from voice-only to RTT
during the calls. See Switch From Voice-only Calls to RTT Calls.

 Always visible: In this mode, you may select the mode for

outgoing calls.

3. When RTT operation mode is set as Always visible, touch RTT

on Outgoing Call to set the default mode for outgoing calls. You
can choose to place all outgoing calls as RTT calls automatically
or choose manually each time before placing the call.

Place an RTT Call

When the RTT operation mode is set as Always visible, you can
place an RTT call directly.

1. Enter the phone number with the dialpad as usual.

2. To uc h .

3. If RTT on Outgoing Call is set as Manual, touch RTT Voice call.

When the call is connected, the RTT message screen and keyboard
appear automatically.

Answer an RTT Call

Regardless of your RTT operation mode settings, an incoming RTT
call is answered as an RTT call, with the RTT message screen and
keyboard appearing automatically.

NOTE:

This feature may not work under or across different networks.

58

If the RTT operation mode is set as Always visible, you can choose to
answer incoming voice-only calls as RTT calls by touching RTT

ANSWER (when the screen is unlocked) or swiping from (when
the screen is locked) at the bottom right.

Switch From Voice-only Calls to RTT Calls

During a voice-only call, touch to start an RTT conversation. The
voice conversation will not be affected. The other party can also
make the switch, and your phone will show the message screen and
keyboard automatically.

Working With the Call History

The call history is a list of all the calls you've placed, received, or
missed. It provides a convenient way to redial a number, return a call,
or add a number to your Contacts.

To open the call history, open the Phone app and touch > Call

history.

Place a Call From the Call History

1. Open the call history.

2. Touch a number for more options about the call, or touch

beside it to call back.

NOTE:

You can touch MISSED, INCOMING, or OUTGOING to filter the
records by call type.

59

Save a Call History Number to a Contact

1. Open the call history.

2. Touch the number.

3. To add the number to an existing contact, touch Add to a

contact and select a contact in the list. To add a new contact,
touch Create new contact.

4. Edit the contact information if necessary, and touch SAVE.

Retrieve RTT Call Transcript

1. Open the call history.

2. Touch a number with below it.

3. Touch Call details.

4. In the call list, touch to check the transcript during that call.

Take Other Actions on a Call History Entry

1. Open the call history.

2. Touch a number and then touch Call details to view more call

information. While viewing the call details, you can:

 Touch Delete to delete the entry.

 Touch Edit number before call to edit the number in the

dialer before calling it.

 Touch Copy number to copy the phone number to the

clipboard.

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NOTE:

You can touch > Clear call history in the call history screen to
delete all history records.

Calling Your Contacts

1. From the home screen, touch .

2. Touch Favorites or Contacts to find the contact you want to call.

Your favorite contacts and frequently called contacts are
displayed in the Favorites tab.

3. Touch a contact in the Favorites tab, or touch beside a

contact in the Contacts tab.

Checking Voicemail

If you have set the phone to divert calls to voicemail, callers can leave
voicemail messages when they cannot reach you. Here’s how to
check the messages they left.

1. From the home screen, touch > .

2. Touch and hold the 1 key in the dialer. If prompted, enter your

voicemail password.

3. Follow the voice prompts to listen to and manage your voicemail

messages.

NOTE:

See Set Voicemail for how to set your voicemail service. For detailed

information, please contact the service provider.

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Using Options During a Call

During a call, you will see a number of on-screen options. Touch an
option to select it.

 Touch to make another call separately from the first call,

which is put on hold.

 Touch to switch to the keypad when you need to enter a

code (for example, the PIN for your voicemail or bank account)
during the call.

 Touch to go to Contacts.

 Touch to mute or unmute your microphone.

 Touch to turn the speakerphone on or off.

 Touch to switch from voice-only calls to RTT (Real-Time Text)

calls.

NOTE:

RTT only works on 4G LTE network or with Wi-Fi calling.

 Touch > Swap or the held call near the top of the screen to

put the caller you are speaking to on hold, and switch to the
other call that has been put on hold.

 Touch to merge the separate calls into a single conference

call.

 Touch to end the current call.

 During an RTT call, touch > Hide RTT keyboard to close the

RTT conversation and keyboard. You can then touch to

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restore the RTT conversation and keyboard.

 During an RTT call, touch > DTMF keypad to use the keypad

to interact with automated systems with DTMF tones. You can
touch Hide to return to your RTT messages.

WARNING!

Because of higher volume levels, do not place the phone near your
ear during speakerphone use.

Managing Multi-party Calls

When the three-way call feature is available, you can switch between
two calls or set up a conference call.

NOTES:

 Options and interface will vary. The three-way call feature needs

network support and may result in additional charges. Please
contact your service provider for more information.

 Three-way call feature is not available when you have an

ongoing RTT call.

Switch Between Current Calls

When you’re on a call, you can place/answer a second call without
ending the first one.

To place the second call:

Once you have established the first call, touch and dial the
second number.

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To answer the second call:

When you’re on a call and another call comes in:

 Swipe up to answer the call. (This puts the first call on hold and answers

the second call.)

 Swipe from to answer the call. (This ends the first call and answers

the second call.)

 Swipe down to reject the second call.

 Swipe from to reject the second call and select a preset text

message or write one to send to the caller.

To switch between two calls:

If the second call is an incoming call, touch > Swap or the held
call near the top of the screen.

Set Up a Conference Call

With this feature, you can talk to two people at the same time.

1. Place the first call.

2. Once you have established the connection, touch and dial

the second number.

3. When you’re connected to the second party, touch .
If one of the people you called hangs up during your call, you and

the remaining caller stay connected. If you initiated the call and are
the first to hang up, all callers are disconnected.

To end the conference call, touch .

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Adjusting Your Call Settings

You can configure a number of settings for the Phone application.

NOTE:

Some call options are displayed only when these features are
available, and some features require network support and may result
in additional charges. Please contact your service provider for more
information.

Set Contact Display Options

You can set the order of the contacts displayed in the Contacts tab
of the Phone app.

1. From the home screen, touch > > Settings > Display

options.

2. Touch Sort by or Name format to set the order of the contacts

and the format of the contact names.

Set Sounds and Vibration

Set the sound and vibration for incoming calls as well as dialpad
sounds.

1. From the home screen, touch > > Settings > Sounds

and vibration.

2. Touch the option you want to configure.

 Touch Phone ringtone to select the ringtone for incoming

call notification.

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 Touch Also vibrate for calls to enable/disable vibration for

incoming call notification.

 Touch Keypad tones to play/mute sounds when you touch

the dialpad keys.

Set Options for Answering and Ending Calls

When enabled, the options allow you to end a call by pressing the
Power key or make the phone vibrate when a call is answered.

1. From the home screen, touch > > Settings > Answer

and end calls.

2. Touch Power button ends call or Vibrate when call is

answered.

Set Speed Dial

You can touch and hold the 1~9 keys from the dialer to call the
corresponding speed dial number.

The number 1 key is reserved to speed dial your voicemail.

To assign a speed dial key:

1. From the home screen, touch > > Settings > Speed dial.

2. Touch a speed dial entry.

3. Touch a contact from the contact list.

Edit Quick Responses to Rejected Callers

1. From the home screen, touch > > Settings > Quick

responses.

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2. Touch a text message to edit it.

3. Touch OK to save the message.

Set Wi-Fi Calling

1. From the home screen, touch > > Settings > Call

settings > Wi-Fi calling.

2. Touch the Wi-Fi Calling switch to enable/disable this feature.

When Wi-Fi calling is enabled, touch Update Current Emergency

Address to set the address for emergency (E911) call responders.

Forward Incoming Calls

The call forwarding feature allows you to forward your incoming calls
to another phone number.

1. From the home screen, touch > > Settings > Call

settings > Call forwarding.

2. Touch an available option to enable or disable it.

Block Certain Numbers

The call blocking feature allows you to forbid calls and messages
from certain numbers.

1. From the home screen, touch > > Settings > Blocked

numbers.

2. Switch on Unknown to block calls from all unidentified callers.

- or -

To block calls and messages from specific numbers, touch ADD A

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NUMBER and enter a phone number or touch to select a
contact. Then touch BLOCK.

NOTE:

To unblock a number, touch next to the number and touch

UNBLOCK.

Set Voicemail

1. From the home screen, touch > > Settings > Voicemail.

2. Configure voicemail settings.

 Touch Notifications to check notification settings for

voicemails.

 Touch Visual voicemail to activate or turn off visual

voicemail.

 Touch Change PIN when visual voicemail is enabled to

change the PIN for accessing your voicemail.

 Touch Advanced Settings to select the voicemail service

provider or edit the voicemail number.

Set Real-Time Text (RTT) Options

When you are connected to the 4G LTE network or a Wi-Fi network
(with Wi-Fi calling enabled), from the home screen, touch > >
Settings > Accessibility > Real-time text (RTT) call to set RTT
options. For details, see Set Up RTT Work Mode.

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Set Hearing Aids

Your phone supports Hearing Aid Compatibility (HAC) function.
When you turn on the hearing aid compatibility and use a hearing
aid with a telecoil to answer the phone, it will help you hear more
clearly during the phone call.

1. From the home screen, touch > > Settings >

Accessibility.

2. Touch Hearing aids to turn on/off hearing aid compatibility.

CAUTION:

Do not turn on the Hearing aids option unless you use a hearing aid
with a telecoil. Using this setting without a hearing aid or with a
hearing aid without a telecoil may be harmful to your hearing.

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Contacts

You can add contacts on your phone and synchronize them with the
contacts in your Google account or other accounts that support
contact syncing.

To see your contacts, touch on the home screen.

Checking Contact Details

1. From the home screen, touch .

2. Scroll through the list to view all your contacts.

3. Touch a contact to view its details.

Adding a New Contact

1. From the home screen, touch .

2. Touch to add a new contact.

3. Enter the contact name, phone numbers, and email addresses.

Touch More fields to enter other information. If you have
multiple account types associated with your phone, touch
Saving to and select an account. If a sync account is selected, the
contacts can be synced automatically with the account online.

4. Touch SAVE to save the contact.

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Importing, Exporting, and Sharing Contacts

You can import/export contacts from/to the phone storage or a
microSDXC card. This is especially useful when you need to transfer
contacts between different devices. You can also quickly share your
contacts using Bluetooth, Email, Gmail, Google Drive, or Messages.

Import Contacts From the microSDXC Card or Phone Storage

1. From the home screen, touch .

2. Touch > Settings > Import > .vcf file.

3. If prompted, select the account the contacts will be imported to.

4. Navigate to the folder where the file is and touch the file.

Export Contacts to the microSDXC Card or Phone Storage

1. From the home screen, touch .

2. Touch > Settings > Export > Export to .vcf file.

3. The phone will prompt you with the name of the vCard file. You

can change the default name or touch to change the
directory that the file will be saved to.

4. Touch SAVE to create the file.

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Share Contacts

1. From the home screen, touch .

2. Touch > Settings > Export > Share all contacts.

3. Open the notification panel and touch Finished exporting

contacts.

4. Choose how to share the contacts. The options available depend

on the applications and services installed.

NOTE:

To share a few selected contacts, touch and hold one in the contact
list and then touch the other ones you need. After the selection,
touch and choose how to share them.

Working With Favorite Contacts

You can mark contacts as favorite to put them at the top of the
contacts list.

Add a Contact to Favorites

1. From the home screen, touch .

2. Touch a contact and then touch at the top of the screen.

Remove a Contact From Favorites

1. From the home screen, touch .

2. Touch a favorite contact and then touch .

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Managing Contacts With Labels

View Your Contact Labels

1. From the home screen, touch .

2. Touch to view existing contact labels in the Labels section.

3. Touch a label to view contacts with that label.

NOTE:

To send a message or an email to all contacts with the label, touch
the label and touch > Send message / Send email. Or touch the
label and touch > Multi-select, check the contacts you need, and
touch > Send message / Send email.

Set Up a New Label

1. From the home screen, touch .

2. Touch > Create label.

3. Enter the label name and touch OK.

4. Touch ADD CONTACTS or and select the contact you wish

to add the label to. To add multiple contacts, touch and hold one
contact to select it. Then touch the others contacts and touch

ADD.

Delete a Label

1. From the home screen, touch .

2. Touch and then touch a label.

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3. Touch > Delete label.

4. Touch OK. The contacts themselves will not be deleted.

Edit a Label

1. From the home screen, touch .

2. Touch and then touch a label.

3. Touch > Remove contacts or Rename label.

4. Touch to remove the corresponding contact from the label,

or edit the label name and touch OK.

Managing Emergency Contacts and Information

You can set up your In Case of Emergency (ICE) contacts and your
medical information for medical personnel to access even when the
phone is locked.

Add Emergency Contacts

You can add up to five contacts as emergency contacts.

1. From the home screen, touch > In Case of Emergency

contacts.

2. To uc h and, from the contact list, touch the contact you wish

to be an emergency contact. To add multiple contacts, touch and
hold one contact to select it. Then touch the others contacts and
touch ADD.

- or -

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Tou ch > New contact to create a new contact and set it as an
emergency contact.

Remove Emergency Contacts

1. From the home screen, touch > In Case of Emergency

contacts.

2. To uc h > Remove contacts.

3. To uc h to remove the corresponding contact from the

emergency contacts list.

4. Touch the Back key.

Edit Emergency Information

1. From the home screen, touch > In Case of Emergency

contacts > My Emergency Information.

2. Enter your name, health record, allergies, current medications,

and other information that you think hospital personnel need to
know in the corresponding fields.

3. To uc h .

Searching for a Contact

1. From the home screen, touch .

2. Touch to search.

3. Enter the contact name or other information (such as phone

number) you want to search for. The contacts matched will be
listed.

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Editing Contacts

Edit Contact Details

1. From the home screen, touch .

2. Touch a contact and then touch .

3. Edit the contact and touch SAVE.

Set a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is calling
when you hear the ringtone.

1. From the home screen, touch .

2. Touch a contact you want to set a ringtone for, and then touch

> More fields > Default ringtone.

3. Select a ringtone you like and touch OK.

4. Touch SAVE.

NOTE:

When selecting ringtones, touch Add ringtone to select an audio file
in your phone or microSDXC card.

Delete Contacts

1. From the home screen, touch .

2. Touch and hold the contact you want to remove.

3. Check more contacts if needed, and then touch > OK.

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Link Contacts

If there are duplicate entries for the same person in your contacts,
you can merge all the separate information of a contact into one
entry in the Contacts list.

1. From the home screen, touch .

2. Touch and hold a contact to select it.

3. Touch to select the duplicate contact(s).

4. Touch > Link.

5. Touch LINK to confirm. All selected contacts are merged into one

entry in the contacts list.

Separate Contact Information

If contact information was linked in error, you can separate the
information back into individual contacts on your phone.

1. From the home screen, touch .

2. Touch a linked contact you want to separate.

3. Touch > View linked contacts > UNLINK.

4. Touch UNLINK to confirm.

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Web Accounts

Adding or Removing Accounts

You can add multiple Google accounts, Microsoft Exchange
ActiveSync® accounts, and other kinds of accounts, depending on
the apps installed on your phone.

Add an Account

1. Swipe up on the home screen and touch Settings > Accounts >

Add account.

2. Touch the type of account you want to add.

3. Follow the on-screen steps to enter the information about the

account. Most accounts require a username and password, but
the details may vary. You may also need to obtain some
information from IT support or your system administrator.

When the account is successfully added, it is displayed in the
Accounts menu in Settings.

Remove an Account

Removing an account will delete it and all information associated
with it, such as emails and contacts, from your phone.

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account you’d like to remove.

3. To uc h REMOVE ACCOUNT > REMOVE ACCOUNT.

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Configuring Account Sync

Configure Auto Sync Setting

1. Swipe up on the home screen and touch Settings > Accounts.

2. To uc h Automatically sync data to enable or disable automatic

sync.

3. To uc h OK.

 When automatic sync is turned on, changes you make to

information on your phone or on the web are automatically
synced with each other.

 When automatic sync is turned off, you need to sync

manually to collect emails, updates, or other recent
information.

Sync Manually

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account you want to sync.

3. To uc h Account sync > > Sync now.

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Change an Account’s Sync Settings

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account.

3. To uc h Account sync. The Account sync screen appears, showing

a list of information the account can sync.

4. When auto sync data is enabled, switch items on or off as you

need. The enabled types of information will be kept in sync
automatically between the phone and the web. When auto sync
data is disabled, touch a listing to sync that type of information
between the phone and the web.

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Email

Swipe up on the home screen and touch Email. Use it to read and
send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail,
Yahoo!®, and more.

Setting Up the First Email Account

1. When you open Email for the first time, touch an email server

and then enter your email address and password.

2. Touch NEXT to let the phone retrieve parameters automatically.

NOTE:

You can also enter these details manually by touching MANUAL
SETUP or if automatic setup fails.

3. Follow the on-screen instructions to finish the setup.

Your phone will show the inbox of the email account and start to
download email messages.

Checking Your Emails

Your phone can automatically check for new emails at the interval
you set when setting up the account. You can also check new emails
manually by dragging down on the message list. Touch LOAD MORE
at the bottom of the email list to download earlier messages.

You can adjust how often your account downloads new emails. From
your inbox, touch > Settings > name of the account > Sync
settings > Sync frequency. Touch an option to select it.

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Responding to an Email

You can reply to or forward an email that you receive. You can also
delete emails and manage them in other ways.

Reply to or Forward an Email

1. Open the email you want to reply to or forward from the Inbox.

2. Choose one of the following:

 To reply to the sender, touch .

 To reply to the sender and all recipients of the original

message, touch .

 To forward the email to someone else, touch .

3. Edit your message and touch .

Mark an Email as Unread

You can return a read email to the unread state—for example, to
remind yourself to read it again later. You can also mark a batch of
emails as unread.

 While reading a message, touch > Mark unread.

 While in a message list (for instance, the inbox), touch the sender

icon on the left and then touch .

Delete an Email

You can delete an email from its folder. You can also delete a batch of
emails.

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 While reading a message, touch .

 While in a message list (for instance, the Inbox), touch the sender

icon on the left and then touch .

NOTE:

If you accidentally delete an email, touch UNDO to retrieve it.

Writing and Sending an Email

1. Open your email Inbox and touch .

NOTE:

If you have more than one email account added on the phone,
touch the From field to select the account you want to use for
sending the message.

2. Enter a contact name or email address in the To field. Separate

each recipient with a space. You can also touch + to select
recipients from your contacts or history.

NOTE:

To send a carbon copy or blind carbon copy to other recipients,
touch beside the To field to open the Cc/Bcc fields and enter
the contact names or email addresses.

3. Enter the email subject and compose the email text.

4. To uc h to add audio files, images, videos, and other types of

files as attachments.

5. To uc h near the top right of the screen to send the message.

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Adding and Editing Email Accounts

Add an Email Account

After setting up your first email account (see Setting Up the First Email

Account), you can add more email accounts and manage them

separately.

1. Open the Email app.

2. To uc h > Settings > Add account.

3. Set up the account as you did with the first one.

Edit an Email Account

You can change a number of settings for an account. The options you
can configure depend on the type of account.

1. Open the Email app.

2. To uc h > Settings and touch the account whose settings you

want to change.

3. Make the changes you want and touch or the Back key

when you finish.

Remove an Email Account

1. Open the Email app.

2. To uc h > Settings and touch the account you want to

remove.

3. To uc h Remove account from this device > OK.

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Changing General Email Settings

General settings apply to all email accounts you add.

1. Open the Email app.

2. To uc h > Settings > General settings.

3. Make the changes you want and touch or the Back key

when you finish.

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Messages

You can use Messages to exchange text messages (SMS), multimedia
messages (MMS), and chat messages.

Opening the Messages Screen

Swipe up on the home screen and touch Messages.

The Messages screen opens, where you can create a new message,
search for messages, or open an existing conversation.

 Tou ch Start chat to write a new text or multimedia message.

 Tou ch to search for a message using keywords.

 Touch an existing conversation to open the exchanged

messages.

Sending a Message

1. On the Conversations screen, touch Start chat.

2. Add recipients in one of the following ways.

 Manually enter the recipient’s number or the contact name. If

the phone presents a few suggestions, touch the one you
want to add.

 Touch a contact listed below the To field.

 To add more recipients for a group conversation, touch

to add more recipients and then touch .

3. Touch the Text message field and enter the message text. Touch

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to add emoji to your text message.

4. If you want to send a multimedia message, touch to add

GIFs, stickers, audio, location, contacts, or other files to the
message. Or touch to select pictures or videos from Gallery
or shoot new photos/videos.

NOTE:

To capture a new photo, touch to switch between the front
and back cameras and touch to take a picture. To record a
video, touch > Video > to start, and touch > Attach

to stop and add the video to the message.

5. To uc h .

NOTES:

 If you add two or more recipients, the message can be sent as a

group MMS where everyone can reply and see each other’s
messages. For group message settings, touch > Settings >
Advanced > Group messaging from the Messages screen.

 You can also include email addresses as recipients for multimedia

messages.

 Do not add any attachment if you want to send a text message.

Otherwise, you may be charged for a multimedia message.

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Replying to a Message

Messages you receive are appended to existing conversations of the
same number. If the new message comes from a new number, a new
conversation is created.

1. On the Messages screen, touch the conversation that has the

message you want to reply to.

2. Type your reply in the text field at the bottom. You can touch

or

if you want to reply with an MMS.

3. To uc h .

Forwarding a Message

1. On the Messages screen, touch the conversation that has the

message(s) you want to forward.

2. Touch and hold one message you want to forward, and then

touch > For ward.

3. Touch the conversation you’d like to forward the message(s) to,

or touch New message to enter new recipient(s).

4. Edit the message if necessary and touch .

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Deleting Messages or Conversations

Delete a Message in a Conversation

1. On the Messages screen, touch a conversation.

2. Touch and hold the message you want to delete.

3. To uc h > Delete.

Delete Message Conversations

1. On the Messages screen, touch and hold the conversation you

want to delete.

2. If there are more conversations you want to delete, touch them

one by one.

3. To uc h > Delete.

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Web Browser

Use Chrome to view web pages and search for information.

Opening the Browser

Tou ch on the home screen to launch the web browser. The
browser also opens when you touch a web link—for example, in an
email or a text message.

1. Open the Chrome app.

2. Touch the address box at the top.

3. Enter the address (URL) of a web page, or enter terms you want

to search for.

4. Touch a URL or search suggestion or touch the enter key on the

keyboard to open the web page or search results.

NOTE:

Touch the Back key or > to go to the previous or the next
web page.

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Using Multiple Browser Tabs

You can open several web pages at the same time (one page in each
tab) and switch between them freely.

Open a New Browser Tab

Tou ch > New tab / New incognito tab. A new browser window
opens

Switch Between Browser Tabs

1. Touch the icon. The number in the icon indicates the

number of currently active browser windows. Opened web pages
will be listed. Swipe up and down to see them all.

2. Touch a thumbnail to switch to that tab.

NOTE:

Swipe a thumbnail horizontally or touch to close the tab.

Downloading Files

1. Touch and hold an image or a link to a file or to another web

page.

2. In the menu that opens, touch Download image or Download

link.

The downloaded files are saved to your phone or the microSDXC card.
You can view or open them by touching > Downloads in Chrome.

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Camera

You can take photos and record videos. Photos and videos are stored
on the microSDXC card, if you have installed one, or to the phone’s
internal storage. You can copy them to your computer or access
them in the Photos app.

Capturing a Photo

1. To uc h on the home screen.

2. Aim the camera at the subject and make any necessary

adjustment. PHOTO (auto camera) mode is used by default.

3. Touch the area where you want the camera to focus, or leave the

camera to autofocus on the center of the image.

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Number Functi on

1 Change the flash setting.

2 Change the camera settings.

3 View pictures and videos you have taken.

4 Capture a photo.

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5 Switch between the front and back cameras.

Switch among the default PHOTO mode, VIDEO

6

mode, and more.

7 Select a filter.

4. Lightly touch to take the picture.

WARNING!

Keep a safe distance when using the flash. Do not point the flash
toward the eyes of people or animals.

NOTES:

 You can pinch or spread your fingers on the screen to zoom in or

zoom out before taking a picture.

 In PHOTO (auto camera) mode, when you touch the screen to

focus, the exposure bar appears beside the focus point. You can
drag up or down to adjust the exposure.

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Using Manual Camera Mode

You can use Manual camera mode to adjust more camera options for
your photo.

1. From the home screen, touch > MORE > MANUAL.

2. Aim the camera at the subject. You can make the following

adjustments.

 Drag the yellow circle to any area on the screen where you

want the camera to meter exposure so as to adjust the photo
brightness. Touch and hold the circle to lock exposure.

 Drag the blue square to any area on the screen that you want

to focus on. Touch and hold it to lock or unlock the focus.

 Touch the icons near the bottom of the preview area and

drag the sliders to adjust ISO, exposure, white balance, and
interval for taking consecutive shots.

3. To uc h to take the photo.

Recording a Video

1. From the home screen, touch > VIDEO.

2. Aim the camera at the subject.

3. To uc h to start recording. You can also touch or to

pause or resume recording, or touch to save the frame as a
photo.

4. To uc h to stop recording.

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NOTES:

 You can pinch or spread on the screen or press the Volume key

to zoom in or zoom out before and during recording.

 When you touch the screen to focus during recording, the

exposure bar appears beside the focal point. You can drag
up or down to adjust the exposure. Touch and hold the focal
point to lock/unlock the focus.

 To capture a time-lapse video, touch MORE > TIMELAPSE below

the preview area. Adjust the time interval. Then touch to
begin recording and to stop. You can also touch to
save the frame as a photo.

Customizing Camera and Video Settings

Before capturing a photo or video, you can touch to open the
following options.

NOTE:

Some camera and video options will change in different camera
modes.

Options in Photo Mode (Back Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Composition: Show or hide the grid or golden spiral to help with

balanced photo composition.

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 Gradienter: Show or hide the gradienter.

 Volume key: Assign the function of the Volu me key.

Options in Selfie Mode (Front Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Point-and-shoot: When this feature is enabled, you can touch

the viewfinder screen to take a photo.

 Mirror image: When enabled, allows you to capture a photo that

is the same as the viewfinder preview.

 Volume key: Assign the function of the Volu me key.

Options in Video Mode (Front or Back Camera) and Timelapse Mode

Video quality: Set the quality for your video.

Options in Manual Mode (Back Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Metering: Adjust the light metering setting.

 Composition: Show or hide the grid or golden spiral to help with

balanced photo composition.

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 Gradienter: Show or hide the gradienter.

 Volume key: Assign the function of the Volu me key.

General Options

 Shutter tone: Turn the shutter tone on or off.

 Geo-tagging: When enabled, store the location data in your

captured photos and videos.

 Anti-banding: Set the anti-banding value when you take

pictures or videos of TV or computer screens to avoid stripes on
the screen.

 Save location: Change the storage location for captured photos

and videos.

 Help: Enable the Help icon on the viewfinder screen, or touch

More to view help details.

 Restore defaults: Restore default camera and video settings.

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YT Music

Swipe up on the home screen and touch YT Music to play audio files.
You can touch SIGN IN to log in to your YouTube Music account and
stream music from the account. You can also touch DEVICE FILES

ONLY to browse and play music files stored on your phone.

Viewing Your Music Library

Open YT Music, and your music library is displayed. You can touch
Songs to view all your audio files or touch Albums or Artists to

browse collections of specific artists or albums. You can also touch
Playlists to view all your playlists.

NOTE:

If you exit the playback screen while an audio file is being played, its
name and player controls are shown at the bottom of the screen in
the YT Music app. Touch the area to restore the playback screen.

Playing Music

Touch a song in the music library to listen to it. The following
playback screen will appear.

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Number Fun ction

1 Touch to go back to the music library.

2 Album artwork (if available).

3 Drag the slider to jump to any part of the song.

4 Check the current playlist and toggle shuffle and repeat.

5 Playback control. Skip songs or pause and resume playback.

6 Access additional options for the current song.

7 Switch to landscape display.

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