Zoom 27575 User Manual
QUICK
START
and
REFERENCE GUIDE
for
USB
Faxmodems
NOTICE
This document contains proprietary information protected by copyright, and this manual
and all the accompanying hardware, software, and documentation are copyrighted. All
rights are reserved. No part of this document may be photocopied or reproduced by
mechanical, electronic, or other means in any form.
The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or
implied, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the software or documentation. The manufacturer reserves the right to
make changes to the hardware, software, and documentation without obligation to notify
any person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 1999
All rights reserved.
Contents
INTRODUCTION................................................................................4
WHAT YOU NEED TO USE YOUR FAXMODEM.....................................4
SYSTEM REQUIREMENTS.....................................................................5
CHAPTER 1: SETTING UP YOUR USB FAXMODEM................6
INSTALLING THE DRIVERS...................................................................6
CONNECTING THE FAXMODEM TO YOUR COMPUTER..........................7
Summary of the Indicator Lights..................................................10
COMPLETING THE INSTALLATION......................................................10
INSTALLING THE SOFTWARE..............................................................11
CHAPTER 2: USING THE FAXMODEM......................................12
ACCESSING THE INTERNET................................................................12
SETTING UP THE FAX AND COMMUNICATIONS SOFTWARE................12
Tips for Selecting Setup Options..................................................13
INITIALIZATION STRINGS...................................................................13
MAKING THE MOST OF THE FAX AND VOICE FEATURES....................14
USING VIDEO ....................................................................................15
CHAPTER 3: SOLVING COMMON PROBLEMS.......................16
GENERAL TROUBLESHOOTING ..........................................................16
DIAL TROUBLESHOOTING..................................................................17
ON-LINE TROUBLESHOOTING............................................................18
APPENDIX A: REMOVING A PC’S INTERNAL MODEM .......20
APPENDIX B: REGULATORY INFORMATION........................21
FCC PART 15 EMISSIONS STATEMENT..............................................21
FCC PART 68 TELECOMMUNICATIONS STATEMENT .........................21
IMPORTANT INFORMATION......................................................24
Introduction
Welcome to the world of USB faxmodems. A faxmodem
equipped with a Universal Serial Bus, or USB, means convenience, ease of installation, and high performance.
You can install your USB modem quickly, without bothering with a separate power supply or having to worry
about your computer’s internal settings, as you might with
other types of external or internal modems.
Your USB faxmodem supports both the V.90 ITU Standard
and K56flex, the most widely used pre-standard 56K technology. This way, your faxmodem automatically selects the
fastest compatible connection speed. You’ll find this feature particularly valuable if you frequently access different
sites.
This Quick Start and Reference Guide provides easy,
step-by-step installation instructions for your new USB
faxmodem.
What You Need to Use Your Faxmodem
Make sure that you have received the following items
in addition to this manual:
• USB faxmodem
• Phone cord
• USB cable
• Zoom Link™ CD-ROM disc containing installation and
communications software.
You also need the following:
• A telephone jack to plug the modem into, so the mo-
dem can dial out or receive calls
• An available USB port on your computer
4 Quick Start and Reference Guide
If you want to use the modem as a telephone answering
machine, you’ll also need:
• A soundcard, microphone, and speakers or an ear-
phone (PC models)
• A microphone and speakers if not provided with your
computer (Macintosh models).
System Requirements
PC:
• IBM PC-compatible Pentium® 133 or faster (or
equivalent), with 16 megabytes of RAM equipped with
either a USB port or a PCI USB card
• Windows® 98 operating system
Macintosh:
• iMac™, USB-equipped Power Mac™ G3, or USB-
equipped PCI-based Power Mac
• Mac OS 8.5 or above
Introduction 5
Chapter 1: Setting Up Your USB Faxmodem
A computer has many devices inside it, or attached to it,
such as the mouse or the video card. These devices are
controlled by software called drivers. The USB faxmodem
also requires drivers. These drivers reside on the Zoom
Link CD, and are installable in a few simple steps.
Installing the Drivers
REMEMBER
IMPORTANT
Note: If you have a PC and are replacing an existing in-
ternal modem, turn to Appendix A: Removing a
PC’s Internal Modem (page 20) to decide whether
to keep or remove it.
If you have a PC:
Follow the instructions on the Zoom Link CD. An in-
1
stallation interface will display.
Click on the Install Drivers button.
2
Once your driver files are installed, a Setup Complete
3
dialog box will appear. Click Finish.
If you have a Macintosh:
Insert the Zoom Link CD.
1
A folder will appear with flags representing different
2
countries; double-click on the country you want.
You must install the modem drivers be-
fore you install the USB faxmodem.
Double-click on Zoom Installer and follow the
3
prompts.
6 Quick Start and Reference Guide
For both the Macintosh and the PC, the installation interface also provides for uninstalling the drivers, if you ever
need to.
One final note: Don’t install any of the other software on
the Zoom Link CD at this time.
Connecting the Faxmodem to Your Computer
Find the serial number of your faxmodem on the bot-
1
tom of the case, just under the bar code. Write the
number in the Important Information table on the last
page of this manual.
You do not have to shut down your computer. Connect
2
the cable. Plug the cable’s square end into the USB
jack on the back of the faxmodem. Plug the other,
rectangular end into the USB connector on your computer.
Your computer will display a message that it has de-
3
tected new software and is installing it.
Connect the telephone cord. Plug one end of the cord
4
into the PHONE LINE jack on the back of the faxmodem. Plug the other end into the wall jack just as you
would a standard telephone. You may also connect
your regular telephone to the back of the faxmodem, in
the jack labeled PHONE. See the following illustration.
The faxmodem works with or without a telephone connected to it.
Chapter 1: Setting Up Your USB Faxmodem 7
TELEPHONE
TELEPHONE
MODEM (ENLARGED
TO SHOW DETAIL)
COMPUTER
LINE
Turn the faxmodem on by pushing in the power button
5
on the front, shown in the following illustration.
Note: Although the faxmodem has an on/off switch,
we recommend that you leave it on whenever
your computer is on; it draws minimal power.
8 Quick Start and Reference Guide
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