®
ZX1
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1. Use the power and
video cables supplied
with the product to help
prevent interference with
radio and televisi on
reception. The use of
other cables and adapters
may cause interference
with electronic equipment
in the vicinity of this unit.
2. This e q ui pm e nt
compli es with the limits
for Class “A” digital
devices, pursuant to
certa i n l i m i t s i mposed
by Part 15 of the FCC
rules. The s e l i m its are
designed to provide
reasonable protection
against harmful
interference when
equipment is operated in
commercial environments.
This equipment generates,
uses and can rad iate
radio frequency energy.
If not installed and used
in accordance with the
instruction manual,
may cause harm ful
interference to
radio communications.
3. Operation o f this
equipment in a residential
area is likely to cause
interference in which
case the user will be
required to correct the
interference at his own
expense. Chang es or
modifications not
expressly approved by
Z Microsystems could
void user’s authority to
operate the equipment.
FCC INFORMATION
WARNING
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR
MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED AS PLUG WITH AN EXTENSION
CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY
INSERTED
CAUTION
RISK OF ELECTRIC SHOCK - DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR
BACK OF UNIT ). N O US ER S ERVI CEABLE PARTS I NS ID E. R EFE R SER VI CI NG TO
QUALIFIED PERSONNEL.
This symbol warns the user that insulated voltage within the unit may have suffi cient
magnitude to cause electric shock. Therefore, it is dangerous to make any kind of
contact with any part inside this unit.
This symbol a ler t s th e user t hat i mpo r tan t lite ratu re c onc er nin g the o per ati on
and maintenance of this unit has been included. Therefore it should be read carefully
in order to avoid any problems.
TABLE OF CONTENTSREGULATORY
ZX1
SECTION PAGE
Introduction ........................................................................................................................4
About This Manual ....................................................................................................4
Safety Precautions ....................................................................................................4
Product Description ..................................................................................................5
Installation Instructions .......................................................................................................6
Shipment Contents ...................................................................................................6
Preparations ..............................................................................................................6
Cable Connections ...................................................................................................7
Installing a ZX1 Station in a Rack .............................................................................8
Inserting a ZX1 Station into a Rack ........................................................................10
Operations.......................................................................................................................11
Removing Top Cover of ZX1 Station ......................................................................11
Removing/Installing Memory DIMM .......................................................................12
Re-Installing Top Cover of ZX1 Station ..................................................................13
Removing the Power Supply ..................................................................................14
Inserting a Power Supply ........................................................................................15
Removing the Lockable Face Plate Cover .............................................................16
Installing the Lockable Face Plate Cover ...............................................................17
Powering Up the ZX1 Station .................................................................................18
Removing the TranzPak2 Module ..........................................................................19
Inserting the TranzPak2 Module .............................................................................20
Status Indicator .......................................................................................................21
Maintaining/Cleaning the ZX1 ................................................................................22
Replacing the ZX1 Air Filters ..................................................................................23
Troubleshooting ..............................................................................................................24
Troubleshooting ......................................................................................................24
Appendix .........................................................................................................................25
Mechanical Outline for ZX1 Station ........................................................................25
Specifi cations for ZX1 .............................................................................................26
Replacing Parts ......................................................................................................28
Disclaimer ...............................................................................................................29
Customer Support ...................................................................................................30
Customer Feedback ................................................................................................31
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The ZX1 Station is a l ow–profi le, rack mount a bl e, c o mp ut in g a nd g ra ph i c s p ro c e s s in g
powerhouse. At o nl y 1.72” (1U) high by 24.485 inc he s de ep,thi s c o m pac t , li gh tweight,
rugged workstation gives back val ua bl e r ac ks pace and delivers a n ex t re me nt ly fl exible
and high –perfo r m ance solution that i s unb eat a bl e in mi s si o n–ready app lications.
The ZX1 Station integ r ates t he l ate st c o mp ut in g tec hn o lo g y wi th a sy stem a rc h ite c tur e
support ing a ny Ex te nde d ATX for m -f ac tor m oth er bo ard s wit h sup po r t f or up to t hr ee
rugged hot –pluggabl e T P2 removable drive s , a s l i m l i n e DV D-RW, and an enviro n m e n tal
control boa rd to su pp ort proper the rm al re gu lati on. U ser– f ri en dly fe atur es in cl ude a
front acce ss ibl e powe r sw itc h, t wo f ro nt ac c es sib le US B p orts for rapid c o nne c tiv it y,
and a quick rele as e to p ac cess cover for e as e of se rvice and ha rd wa re i nst a ll at i on
Optimized for rugged conditions, the ZX1 hosts innovative PCI ca rd hold–down brackets
that secure c a rds in all three axis (X/Y/Z). In additi o n , t h e front panel prov i d es a fi ltered
dust door with a sys tems s tatu s disp lay to qui ck ly mo nito r th e stat us of th e ru gge d
server. Dual redun dant 6 5 0W p ower su ppl ie s insu re sup po r t f or th e late st mul ti - c o re
process or s a n d hi gh-end PCI E x pr e s s gr ap hi c s cards.
Z Microsystems’ e ngi nee rs a re exp erts in the desi gn of sy stem s th at red uc e th e ri sk,
cost and fail ure ca used by ha rsh envi ronm enta l con diti ons. De sign ed to exce ed
MIL-STD 167 for vibrati on a n d M I L-STD 4 61 for E M I , ZX1 Stations are a robust s o l ut i o n
for hostile, mi s si o n–ready app li c at i o ns. En ha nc e d mi li t ary options su ch a s EM I fi ltered
power supplie s wi t h Mi l -Circular connector s an d l o c ki ng s e c ur i t y p an e l ar e avai lab l e.
ABOUT MANUAL
SAFETY PRECAUTIONS
DANGER:
To avoid shock hazard:
Do not connect or•
disconnect the ZX1 during
an electrical storm.
The power cord plug must be •
connected to a properly wired
and grounded power outlet.
Any equipment to which the ZX1 •
will be attached must also be
connected to properly wired and
grounded power outlets.
Do not penetrate the ZX1 with any •
screw longer than .18” or damage
will occur.
This Manual is a lso avail able on t he Z Mic rosys tems webs ite (ww w.zmi cro.c om).
We recommend yo u care fully r ead thi s manual a nd foll ow the in stru cti ons in th e
Installati on chapter for veri fi cation of sy st em functions an d control sett i ng s .
PRODUCT D ESC R I P TION
INTRODUCTIONINTRODUCTION
Highlights
Supports latest Intel Quad Core •
Xeon & AMD Quad Core Opteron
processors
650W dual redundant power supply•
19” rack mountable•
Only 24.485 inches deep•
Rugged lightweight packaging•
Slim 1U (1.72”) height•
1.
Support for up to 2 PCI add-on •
cards (Motherboard Dependent
Ultra–secure PCI card brackets•
Up to 3 rugged removable SATA or •
SAS TranzPak2 HDDs
Slim DVD-RW and 2 front•
accessible USB ports
Environmental control board with •
status display
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Preparations
In preparatio n to inst all th e
ZX1, please t ake the foll owing
precautionary steps:
Turn off the elect ric al power to yo ur
computer.
Ensure all of the fo llowing pa rts ar e
included in t he pac kage r ece ived f rom
Z Microsystems . Veri fy all parts h ave not
been damaged du ri ng sh ipm ent . If any
of the parts are missin g or dama ged,
immediately co ntact Z Mi crosyste ms
Customer Ser v ic e at 85 8 - 8 31-7000.
• ZX1 Station
• User Manual
• Power Cables
Remember to save th e unit ’s orig inal
shipping mater i a l s. I t m ay be n ecessar y
to move the unit at a later date.
SHIPMENT CONTENTS
INSTALLATION
NOTE: For the fastest and
easiest installation of the
ZX1 Station, please follow
these steps in the sequence
presented.
CABLE CONNECT I O N S
Shown here are typical customer specifi c examples.
INSTALLATION
NETWORK ETHERNET PORT
AC POWER CONNECTORS*
USB 2.0 PORTS
KEYBOARD PORT MONITOR PORT
AUDIO PORTS
(Optional)
MOUSE PORT
SERIAL PORT
ADD ON PCI SLOTS
(Optional)
Different ZX1 Server confi gurations available. Above is a sample confi guration with a
Super Micro X7DGU motherboard and dual redundant military power supplies with
EMI fi lter.
*AC Power Connectors vary with confi guration
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INSTALLING A ZX1 STATION I N A RACK
1. The sides of your Z X1 Station will
be pre-t ap p ed f o r in st al li ng t h e sl id e r ail
components.
3. Fasten the re ar sid e of the st ati onary
rail to the ZX1 unit and fa sten al l othe r
assembly sc rews in th e middl e of the
component.
5. Pl ace t he met al sli de exte nsio n ove r
the sliding ra il a rm component . Align the
elliptical holes at the length to fi t your rack.
Fasten with assembly screws and washers.
4. Faste n th e f r ont f ace bracket over the
sliding rail ar m c o mpo ne nt wi th sc re ws
and washers usin g a Phili ps sc rewd ri ver.
Align the elliptical holes to fi t your rack.
6. Using a Philips sc re wdr i ver, tighten t he
screws to clam p t he two pieces to g et he r
for both the fr o nt an d re ar b r ac kets .
2. Attach t he st at i on ary rail to the sid e of
the ZX1 unit using a Phili ps sc rewdr ive r
and assembly s c rew s n o lo n ge r t ha n .18”.
Repeat on other sid e.
INSTALLATION
NOTE: Slide extensions will be
required for rack depths greater
than 26 inches. If slide extensions
were not part of your order,
please contact a Z Micro sales
representative for additional
assistance. For 24 to 26 inch
depth racks, the slides can be
directly attached to the rack.
7. Position the front of the as semble d
slide rail co mponen t onto the rac k in
the desired l oc at i on. A t t ac h wi th s c rew s
using a Philips screwdrive r.
9. Pull bo th slid e arms o ut and fo r ward
of the rack.
8. At the rea r of t h e ra c k , attach the other
side of the slid e r ai l component at a level
position.
INSTALLATION
INSTALLING ZX1 STATION I N A RACK
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*For Ease of viewing the installation process, Slide rails in these pictures not shown attached to rack
INSTALLATION
INSERTING ZX1 STATION INTO A RACK*
2. Continue to slide the ZX1 unit into
the slide rail c o mp one nt.
3. When you reach the lock but ton’s
flange on th e statio nar y rail, us e your
thumb to push dow n th e fl ange in order
to bypass and cont inue.
9. The ZX1 unit should st op j us t sh ort of
the slide rail ’s fro nt fl ange.
1. Engage the rear of the st atio nar y r ail
to the front of th e s li d e r ai l. I ns e rt into the
slid e rail.
REMOVING TOP COVER OF ZX1 STATION
1. Loosen both lock s c re ws at t he r ea r of
the u n it.
2. Using one thum b push sl ightly d own
on the front ed ge of the top an d the
other hand to pull t he top f rom t he re ar
or the unit.
OPERATIONS
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REMOVING/INSTALLING MEMORY DIMM
1. Each of the Memor y DIMM sl ots
is eq uipped wi th locki ng latches to
secu re th e Memo ry D IMM i n place.
3. Instal l the new Me mor y DIMM by
carefully al igning t he Mem ory D IMM
parallel to the s lot and t hen ge ntly, but
firmly inserting.
4. Carefully pus h the M emory DIMM in
using your thumb s.
4. Secure the M emor y D I M M i nt o t h e
slot by pulling th e lo ckin g latch es
towards the Memory DIMM.
2. Use your fin gers t o push th e loc king
latches away from the ex ist ing M em ory
DIMM. Gently remove the Mem o ry DIMM
from its slot
OPERATIONS
RE-INSTALLING TOP COVER OF ZX1 STATION
1. Place cover loose ly onto Z X1 statio n.
When placed o n the st ati on, make sur e
your side fla nge s pro per ly a lig n wit h th e
corresponding slots.
3. When the top is firmly seated o nto th e
station casi n g, t u rn the attachm e nt s crews
at the rear of the to p c over t o se c ur e .
2. Using one thum b push sl ightly d own
on the front edg e of t h e to p an d th e ot he r
hand to push the to p c over f r om t he r ea r
or the unit.
OPERATIONS
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REMOVING THE POWER SUPPLY
1. Using a Philips screwdr iver, remove
both screws fr om t h e re ar to p p late of t he
Power Supply modu le
2. Insert a f ing er into th e handl e and
begin to pull the mo du le f r om t he s t ati o n.
3. Gently but f irmly c ontinu e to pull
the Power Supply m odule out o f the
ZX1 station.
4. When the Power Sup ply modul e is
fairly extr acted, lif t and suppor t the
mod u le away of the Z X1 station.
OPERATIONS
NOTE: If one of the Power Supply
modules is removed, then the
system will still operate with the
one remaining power supply. A
failed power supply will be identifi ed
by an audible alarm.
INSERTING A POWER SUPPLY MODULE
1. Carefully positi on th e Power Sup ply
module to the do cking bay us ing both
hands for steady suppor t.
3. As you reach t he re ar fa ce o f th e Z X1
station, use your fi nger to provid e extr a
leverage for in ser tin g the module.
4. Use a Philips screwd rive r to refas ten
the securi ty s cr ews of t he Power S upp ly
module to the Z X1 station.
2. Inser t a f inger into t he handl e and
begin to fi r m ly push the m od ule i nto th e
docking bay.
OPERATIONS
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REMOVING THE LOCKABLE FACE PLATE COVER
1. Using the provide d key, turn to the
right to unloc k the fac e plate cover.
3. Pull the right side of the fac e plate cover
away from the rig ht supp ort bracket and
lift away from th e ZX1 unit.
2. Release the attach ment screw s on
either side of t he fac e plate c over. You
may either tw ist t he f aste nin g sc rew w it h
fingers or u se a Flat hea d sc rewdr ive r.
OPERATIONS
NOTE: The Lockable Face Plate
Cover is an option available only
to certain models.
INSTALLING THE LOCKABLE FACE PLATE COVER
1. The face plate cover ha s sm al l fl anges
on the left si de that p er fec tly f it wit hin
corresp ondi ng slot s on th e lef t sup por t
bracket.
3. Align the fl anges on th e left side of the
face plate cover w it h t he ir correspo nd in g
slots on the left support b ra c ket.
4. When the lef t f lang es are s ecu red in
the support bracket, posi tion the right s i d e
of the face fl at cover onto its corresponding
support bracket.
5. When both si des are sec ured onto
their respe ctive s uppo rt b racket s, tur n
the key to lock the fa ce plate c over.
2. The corr e sp o n di ng s l ot s o n t h e su pp o rt
bracket are disp l ayed a bove.
OPERATIONS
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1. To power up the ZX1, press and hold
(about 1 second) the Po we r S u p p l y Switch
at the center ri ght s id e of t he u nit .
2. The unit co ntro l dis play may po ss ibly
indic ate items t hat require attention.
If suc h is t he c ase, p leas e refer t o the
“Troubleshooting” in the Appendix.
3. The TranzPak 2 display may pos sib ly
indicate hard dr ive items t hat require
attention. If such is the case, pleas e r ef e r
to the “Troubleshooting” in the Appendix.
POWERING UP THE ZX1 STATION
OPERATIONS
1. Slide the locking catch towards the right
to allow the locking handle to sp ring open.
3. Push the loc king han dle to the l eft .
Using the locking handle, Gently but fi rmly
begin to pull the TranzPak2 module out as
it slides off the grounding contacts
4. W hen t he TranzPak2 m odu le is f air ly
extracted, lif t and s uppor t th e module
away from the ZX1.
2. The locki ng ha ndl e will s win g out .
REMOVING THE TRANZPAK2 MODULE
OPERATIONS
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1. Raise the TranzPak2 module t o t h e slot.
and inser t int o th e do c k i ng b ay .
2. Use your fing er to g entl y push o n th e
TranzPak2 finger pl ate unti l the m odul e
is seated against th e rea r co nne cto r.
3. Press the lo c k in g ha nd le u nt il i t sn ap s
into place.
INSERTING THE TRANZ PAK2 MODULE
OPERATIONS
STATUS INDICATOR
The ZX1 features statu s lights t o effe cti vely mon itor th e acti viti es of the product. :
OPERATIONS
Power On LED
1. Orange = 5V standby available, system
is in standby (meaning OFF) mode.
2. Green = system is ON.
3. OFF = system is not connected to an
AC power source
OT (Over Temp) LED
1. OFF = System temperature is normal
2. Blinking Red Light = This is a warning
that the system temperature is getting
close to operational limits.
3. Solid Red Light = System is at its
operational limit. User intervention is
needed.
LAN LED 1 and 2
1. Blinking green = LAN port is connected
and functioning normally
2. OFF = LAN port is not connected
and/or disabled
HD LEDs
1. OFF = No hard drive activity or no
hard drive connected
2. Blinking orange = Indicates hard drive
activity
Fan LED – (LED with “Fan” text and
fan symbol)
1. Green = system fans are running
normally
2. Orange = one or more system fans is
malfunctioning
3. RED = all system fans are
malfunctioning or system fans are not
installed
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WARNING: Be sure to turn off
the power before you perform any
maintenance system.
CLEANING THE ZX1
Unplug the ZX1 from the power outlet before cleaning.
• To clean the surface of the ZX1, lightly dampen a soft, clean cloth with water or mild
detergent and wipe the surface gently.
MAINTAINING THE ZX1
MAINTENANCE
1. Remove the unit’ face plate by releasing
the screw on th e left si de of the uni t.
Repeat the proc e dure o n th e r ight s id e.
2. Once the un it fac e plate is re moved,
you can see the a ir fi lter c ompo nent.
3. Remove the existi ng a ir fi lter stri p f ro m
the unit and disc a rd..
4. Install the new fi lter to the uni t an d us e
your fi nger s t o pr e ss i t fi rmly into place
5. Reattach th e fa c e pl ate an d ti gh ten t he
screws on both sides
REPLACING THE ZX1 AIR FILTER
MAINTENANCE
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TROUBLESHOOTING
TROUBLESHOOTING
If the following problems occur on your ZX1, follow the steps provided below. If these
procedures do not provide recovery to the system, please contact the Z Microsystems
Customer Service Department.
No Power to the System
1. Check that the power cable is properly connected to the power supply.
2. Check that power to the system is good.
3. Check that power to the power supply is engaged.
4. If neither of these is the cause, contact Z Microsystems’ Customer Service Department.
System Beeps
Note the number of beeps and/or its sequence. The motherboard user manual will have
a list of beep codes and what they mean. Contact Z Microsystems’ Customer Service
Department for assistance.
Audible Alarm:
Power supply is bad, replace per procedure on page 16.
MECHANICAL OUTLINE FOR ZX1
24.485
1.810
26.295
17.000
17.608
19.000
1.720
APPENDIX
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APPENDIX
System Capacities
Up to 3 TranzPak 2 storage modu l e s , S ATA or
SAS drives avai l a b l e
Up to 96GB of sy s tem memory de pending on the
motherbo a r d of choice
Power Supp l y
Dual Redundant AC
Total Output Power: 650W
AC Input Range: 90-132/180-264 VAC
Input Frequency: 47-63Hz
Physical
Total Size 1.72”H x 17.00”W x 24.485”D (inside rack)
Total Weight Approximately 22 lbs.
Storage Option SATA or SAS
Environmental*
Operating Temp 0° to 50° Celsius. Extended operating
temperatures achievable with Solid State Drive.
Non-Op Temp -40° to +70° Celsius
Op Humidity Up to 95% Non-condensing, 30º to 60ºC 48 hours
Operating Altitude Up to 10,000 ft.
Non-Op Altitude Up to 40,000 ft.
Vibration MIL-STD-167. Up to 25 Hz. Extended vibration
environments are achievable with Solid State
Drives. Above 25 Hhz throughput will degrade
with spinning HDDs
Operating Shock 30g’s, Saw-tooth, 11ms
EMI Options may require Mil-Spec Power Supplies
RE101, RE102 (shipboard levels), RS101, RS103
(up to 20 v/m)
CE102, CS101, CS114, CS115, CS116
NOTE: EMI results based on the use of properly
shielded and grounded cables connected to
the unit.
Fungus Non Nutrients / contaminants
*Units are designed and built to meet the following specifications. Results of
tests pending.
SPECIFICATIONS FOR ZX1
Reliability
Maintainability < 20 minutes at line replaceable unit (LRU) level
Regulatory
Safety UL 60950 used as a guideline
Quality/Workmanship
IPC / ISO 9001:2008 and applicable section of MIL-HDBK-454
MIL-SPEC
Additional ex ten de d ra ng e envi ro nm e nt al m ili t ary specif i c at io ns c a n b e met
with option al enh anc eme nts. Pl ease c o ntac t your Z M ic ro rep res enta tive
for details.
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28
If the Z Micro system s Technica l Sup po rt Engineer deter mi ne s th at th e pr od uc t ne eds
to be rep lace d, a Custome r Ser vic e Repres entat ive will is sue a Retur n Mater ial
Authorizat i o n ( RMA) number.
An RMA numb er i s req uir ed t o retu r n a pr od uc t to Z M ic ro syste ms , reg ar dl es s of t he
reason for th e r et u rn.
The Z Microsys tems C usto me r Se rvice Department / R M A Requ es t For m wi ll as k th e
customer to provide the follow i n g i nf o rmation:
• Model numbe r o f t h e d e fective produc t
• Serial numb e r of the defective pr oduct
• Problem with the defective pr oduct
• Return “ship to” ad dr ess
• The name and addr ess of the compa ny de p a rtment to which we will
send the invoice (i f produ ct is out of wa rrant y or is dif fer ent
fro m th e “ship to” address .
• Phone number and e-mail addre ss of contact
• Purchase ord e r n u m b e r
You will be given an RMA num ber and will be asked to s end the produc t t o:
Z Microsystems
ATTN: (RMA# ) I t i s ve ry important to referen ce the RMA#
9820 Summers Ridge Road
San Diego, CA 92121
REPLACING PARTS
APPENDIX
Disclaimer
Z Microsystems war rants th at every pr oduct is f ree from def ects in mate rials,
workmanship an d conf orms to Z M icrosys tems’ stri ngent spe cif icat ions.
Z Microsystems c alc ulates th e expirat ion of th e warr anty p eri od fro m the date t he
product is sh ipp ed. T hi s me an s th at th e shi p date o n your i nvoi c e is you r pr od uc t sh i p
date unless Z Mic rosystem s infor ms you oth er wis e. Dur ing the wa rra nty pe rio d,
Z Microsystems w ill p rov ide wa r rant y s ervice under t he t y pe of wa rr ant y p urc has ed
for the produ ct .
Replacement p arts will assum e t he re ma ini ng war r anty of the par ts t hey re pl ac e. If a
product doe s n ot function as warranted during the warranty peri od, Z Microsystems wi l l
repair or repla ce the part (with a product that i s as a m i n i m u m functionall y e q ui va lent)
without charge.
If the produc t is tr ans fer r ed to an oth er us er, the warr ant y s er v ic e is ava ila ble t o that
user for the rem a i n d e r of the warranty p e riod.
Z Microsystem s’ warr anti es a re voi ded i f the c over ed pr odu ct i s dama ge d due to an
accident or abuse. The warranty is voided if the product is shipped in suffi cient packaging.
Under no circ u m s tances is Z Mic r o sy ste m s l i a b l e f or any of the following:
1. Third-party claims a g a i n s t yo u f o r losses or damages,
2. Loss of, or damag e to, yo u r r e cords or data, o r
3. Economic consequ entia l dama ges ( inc ludi ng lo st pro fi ts or s avin gs) or
incidental d am a ges, even if Z Microsyste m s i s i n f o rmed of their possibility.
Some jurisd i c tions do not allow t he exc l us i o n or limitation of i ncidental or co n s e q u ential
damages, so th e a bove limitation o r exc l u s i on may not apply to you. Thi s wa rranty gives
you specifi c legal rig ht s a nd you may also have other rights that vary from jurisdiction to
jurisdiction.
Warranty doe s not take effect unt i l full payment is rec e i ve d by Z M i crosystems.
APPENDIX
Issued: 01/21/10 REV 50 Doc# 27-0042UM
30 31
Issued: 01/21/10 REV 50 Doc# 27-0042UM
If you are unable to c o rr ec t th e pr ob lem
yourself, cont ac t:
Z Microsystems at:
Phone: (858) 831-7000
Fax: (858) 831-7001
Website: www.zmicro.com
Before calling, please have available
as much of the foll owing i nfor matio n
as possible:
1. Model and seri a l nu m ber from the
label on the uni t .
2. Purchase P.O.
3. Descript ion of problem
4. System conf i g u r at ion (hardware
fitted, etc.)
5. System BIO S ve rsion number
6. Operating System and versio n
number
NOTE: If possible, stay
by the computer. The
Z Microsystems Technical
Support Representative
may wish to go through the
problem over the telephone.
NOTE: More help, latebreaking news and details
of the latest accessories for
these products may be found
on the worldwide web at:
http://www.zmicro.com
CUSTOMER SUPPORT
APPENDIX
We value feedback o n ou r pr o duc t s , th e ir p erforman c e, p ro bl e ms f ou nd, a nd we lcome
all constr u ctive suggest i o n s . Please send such p r o d u ctive informat ion in writing t o:
Custom er Ser vice
Z Microsystems
9820 Summers Ridge Road
San Diego, CA 92121
or www.zmicro.com
CUSTOMER FEEDBACK
APPENDIX
Z Microsystems, Inc.
9820 Summers Ridge Road
San Diego, CA 92121
Phone: (858) 831-7000
Fax: (858) 831-7001
Website: www.zmicro.com
Copyright 2009 Z Microsystems, Inc. All Rights Reserved
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