Z Microsystems GCS17T, GCS24T, GCS21T User Manual

GCS
DISPLAYS
®
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1. Use the power and video cables supplied with the prod­uct to help prevent interfer­ence with radio and television reception. The use of cables and adapters may cause interference with electronic equipment in the vicinity of this unit.
2. This equipment is designed to meet the limits for Class A digital devices imposed by Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when equipment is operating in commercial environments.
This equipment generates, uses and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
3. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense. Changes or
modications not expressly
approved by Z Microsystems could void user’s authority to operate the equipment.
FCC INFORMATION
WARNING
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED AS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY INSERTED
CAUTION
RISK OF ELECTRIC SHOCK - DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK OF UNIT). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
This symbol warns the user that insulated voltage within the unit may have sufcient magnitude
to cause electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.
This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included. Therefore it should be read carefully in order to avoid any problems.
REGULATORY
GCS
DISPLAYS
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SECTION PAGE
Introduction ........................................................................................................................4
About This Manual ....................................................................................................4
Safety Precautions ....................................................................................................4
Product Description ..................................................................................................5
Installation Instructions .......................................................................................................6
Required Tool ............................................................................................................6
Cable Connections ...................................................................................................8
Adjusting Angle of the Displays ................................................................................9
Preparation for Transport
Pilot and Sensor Displays Transport Mode Setup .................................................10
Common View Displays Transport Mode Setup..................................................... 13
Operations.......................................................................................................................14
Display Panel Controls ...........................................................................................14
Display Panel Setup ................................................................................................15
Touch Screen Setup ...............................................................................................15
Onscreen Menus.....................................................................................................16
Conguration Screen ..............................................................................................18
Advanced Options Screen ......................................................................................19
Main Screen Information ........................................................................................19
Maintenance ...................................................................................................................20
Troubleshooting ..............................................................................................................21
No Main Display Image ...........................................................................................20
Display Image Has Vertical Bars ............................................................................22
Display Image Appears Fuzzy ................................................................................22
Replacing Parts ...............................................................................................................23
Appendix .........................................................................................................................24
Specications for GCS17T .....................................................................................24
Schematic Outline for GCS17T ..............................................................................25
Specications for GCS21T .....................................................................................26
Schematic Outline for GCS21T ..............................................................................27
Specications for GCS24T .....................................................................................28
Schematic Outline for GCS24T ..............................................................................29
Disclaimer ...............................................................................................................30
Customer Support ...................................................................................................31
Customer Feedback ................................................................................................32
TABLE OF CONTENTS
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ABOUT MANUAL
Safety Precautions
DANGER:
To avoid shock hazard:
Do not remove the covers around • the GCS
Do not connect or disconnect the GCS • during an electrical storm.
e power cord plug must be connected • to a properly wired and grounded power outlet.
Any equipment to which the GCS • will be attached must also be connected to properly wired and grounded power outlets.
This Manual is also available on the Z Microsystems website (www.zmicro.com). We recommend you read this manual carefully and follow the instructions in the Installation
chapter for verication of system functions and control settings.
INTRODUCTION
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PRODUCT DESCRIPTION
INTRODUCTION
The GCS (Ground Control St ation) series is designed with unique flexible mountin g options, an ultr a - high per formance modular video processo r
and touch panel options built into a light-weight exible package. The GCS
Displays are designed around a state of the ar t in-house developed video processor that is married to high end LCD electronics producing an advanced picture quality an d custo mization. The e l ectronics ar e packa g ed withi n aircraf t grade machined aluminum and nished with a tough baked on powder coating. The GCS Disp lays are d e signed f or severe environm ents wh ile producing sophisticated video processing.
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Required Tools
NOTE: For the fastest and easiest
installation of the GCS, follow these steps in the sequence they are presented.
Preparations
In preparation to install the GCS, turn off the electrical power to your computer.
Philips Screwdriver
3/32” Allen Key to adjust friction hinges
INSTALLATION
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2. Extend slides from mounting rack.
3. With the aid of a second person for assistance, lift the chassis frame assem­bly onto the slide rails. The slides should “click” into the rails when secure.
4. When Chassis is secure, extend the unit out for easy access to rear connectors and IO panel.
INSTALLATION
INSTALLATIONINSTALLATION
1. Attach the filler panel at the top of the mounting rack using a Philips screwdriver
5. Attach the corresponding cables to the rear side of the System I/O panel.
6. To mount a display, open the quick release latch on the rear of the Chassis display frame.
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9. Repeat the steps to attach all the display to the corresponding frames.
8. When all display alignment pins have
been aligned, hold the display rmly
against the frame, and close the quick release latch on the rear.
INSTALLATION
11. Plug in all relevant cables into rear underside of displays.
10. If necessary, unfasten the lock down cable bracket to adjust cable length.
7. Lift and hold the hold the display to the frame and align the display’s pins with the corresponding holes in the display frame.
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1. Loosen the hinge slack mechanism in the rear of the GCS 17 inch display frame.
4. Retighten the hinge slack mechanism in the rear of the GCS 17 inch display frame to lock position of the display.
2.Once the display is free to adjust, use your hands to position the GCS 17 inch display unit at the desired angle.
3.When extreme viewing angles are required, slide the GCS 17 forward to clear interference with the top display.
VIEWING ANGLE ADJUSTMENT ON TOP WING DISPLAY
ADJUSTING DISPLAY ANGLES
5. To adjust any of the display’s friction hinges, use an Allen key to evenly loosen or tighten the locking hinge mechanism to suite desired resistance.
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PILOT AND SENSOR DISPLAYS TRANSPORT MODE SETUP
3. When the display is aligned with the captive fastener, screw captive fastener into display frame to secure display in transport mode.
2. Rotate top display to full vertical position to align display frame with the lock down mechanism.
1. Loosen Top display hold-down captive fastener from its storage position.
PREPARATION FOR TRANSPORT
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1. Release the angle lock mechanism on the rear of the top-wing display.
2. When unlocked, carefully fold the display to the full down position so that it hangs in front of the exterior lower display.
4. Carefully rotate the left and right bottom wing displays towards each other so that the edges closest to you almost touch each ot her.
3. Release the locking mechanism from the side of the left wing display and screw the captive fastener into the hole on the side of the folded top wing display
5. From the underside of the left wing display, loosen the captive fasteners to release the sliding locking arm.
6. Slide the locking arm out and fasten the captive fastener to the hole in the under­side of the opposite display as shown.
PREPARATION FOR TRANSPORT
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2. When nished, the system should look as shown below.
PREPARATION FOR TRANSPORT
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PREPARATION FOR TRANSPORT
COMMON VIEW DISPLAYS TRANSPORT MODE SETUP
1. To secure the center common view display, rotate the display to the vertical position.
2. To lock the display in the vertical position, turn the knurled nut on the left and right hinge arm to extends the locking pins. Continue until the pin is fully extended through both the hinge arm and the display frame.
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DISPLAY PANEL CONTROLS
The GCS features push-button controls on the lower front of the front bezel. To setup the
display, use the following controls to ne tune the image on the screen:
Button functionality description table:
Channels LED
1 — Green — Input video #1 selected (DVI-I)
2 — Green — Input video #2 selected (DVI-I)
Status LED
green — power and signal
amber — power and no signal
red - alarm
off — Standby mode / no power.
OPERATIONS
Display Key
Key Function
Input
Select
Switches between available channels with active signal
Menu/ Select
Activates On­Screen Menu. Activates/ Deac­tivates Selected Menu Function
-
Moves to previous menu item. Decreases value of the activated menu item.
+
Move to next menu item. Increases value of the activated menu item
Exit
On­Screen Menu. Exit from main menu or return from submenu to main menu.
Standby
Hold down to turn the backlight on and off.
Input Select
Menu/Select -
Exit+
Green LED
(Channel 1)
Green LED
(Channel 2)
Standby
Status
(Red/Green/Amber)
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This following section explains how to use the control buttons to adjust, image clarity and image position on the screen. In particular it discusses:
• The function of each of the push-button controls
• How to reset previously saved settings or return to factory settings
• Tips and techniques
TOUCH SCREEN SETUP
Z Micro GCS Displays utilize a Hampshire TSHARC (acquired by Microchip) touch screen controller chip. To use the display touch screen functionality, the touch screen driver must be installed on a host computer. In addition, communication between the display and the touch host computer must be active via the USB interface.
Please visit http://www.zmicro.com/downloads/software.html for a list of the latest drivers and a link to the manufacturer’s web site.
DISPLAY PANEL SETUP
NOTE: e control buttons allow
the user to control backlight operations; to store settings, and to revert to factory-saved settings.
OPERATIONS
NOTE: If the touch screen option has
been purchased for the GCS, the touch screen manufacturer’s software must first be installed on the computer being used with the GCS. Follow manufacturer’s instructions and user manual for software installation and use.
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To access the onscreen display main menu, press the menu button on the front of the panel. All GCS functions are controlled using the Main Menu’s subtopics.
These submenus can be accessed display panel. See sections below for
specics regarding the submenus.
Main Screen Picture Adjust
Use the + and - buttons to highlight the “Picture Adjust” option. Press the “Menu” button to access the submenu.
Highlight the option using the + and
- buttons. Use the Menu button to activate the option. (Background color of the slider will change.) Use the + and
- buttons to increase or decrease the value. Press Menu button again to deactivate the option.
ONSCREEN MENUS
OPERATIONS
MAIN MENU
PICTURE ADJUST
GRAPHIC MODE
COLOR BAL ANCE
CONFIGURATION
INFORMATION
ADVANCED OPTIONS
R. 52
MAIN BRIGHTNESS
MAIN CONTRAST
PICTURE ADJUST
MAIN
CH 1
0 100
0 100
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“Graphics Mode” is used to adjust the positioning of the image. Highlight the option using the + and - button. Use the Menu button to activate the option. (Background color of the slider will change.) Use the + and - buttons to increase or decrease the value. Press menu again to deactivate the option.
Highlight the option using the + and
- button. Use the Menu button to activate the option. (Background color of the slider will change.) Use the + and - buttons to increase or decrease the value. Press menu again to deac­tivate the option.
Main Screen Graphics Mode
Use the + and - buttons to highlight the “Graphics Mode” option. Press the “Menu” button to access the “Graphics Mode” submenu. (NOTE: The Horz Coarse and Horz Fine options are not applicable for DVI channels).
The “Horz Coarse” option adjusts the horizontal width of the image.
The “Horz Fine” option adjusts the phase of the video sampling clock.
Press “Exit” to return to the Main Menu. The new adjustments will be applied automatically.
Main Screen Color Balance
Use the + and - buttons to highlight the “Color Balance” option. Press the “Menu” button to ac cess the “Color Balance” submenu.
Press “Exit” to return to the Main Menu. The new adjustments will be applied auto matically.
OPERATIONS
GRAPHICS MODE
MAIN
HORIZ. COARSE
HORIZ. FINE
0 100
0 100
VERT. POSITION
HORIZ. POSITION
0 100
0 100
CH 1
COLOR BALANCE
MAIN
CH 1
RED
GREEN
0 100
0 100
BLUE
0 100
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CONFIGURATION SCREEN
Menu Timeout:
The amount of time the menu will appear while not in use before it times out. When the menu times out, it disappears from the main screen.
Reset Default Settings:
Resets all Main Menu settings to the factory default settings.
Channel Type: Channel Type sets the DVI-I Channel to accept either analog or digital input.
Channel Select:
The GCS Display has four channel options. Highlight “Channel Select” and press Menu button to change channels.
Scale Mode: There are three scale modes: NORMAL, SAR, and NO SCALE. NORMAL mode scales the source image to the full panel size and aspect ratio. SAR mode will keep the aspect ratio of the incoming signal and use the maximum image size possible for the source aspect ratio. NO SCALE mode uses the native source resolution and aspect ratio and displays the image without scaling. SAR and NO SCALE images are centered on the panel with black bars on the sides where no image is present.
The Channel LEDs on the front panel display buttons reveal the active channels, as well. See the section regarding “Controls” for more details on the channel LEDs.
OPERATIONS
Internal Temp: 37º C
CONFIGURATION
MAIN
CHANNEL SELECT: CHANNEL 2
SCALE MODE: NORMAL
CHANNEL 1 TYPE: ANALOG
CHANNEL 2 TYPE: ANALOG
MENU TIMEOUT
fACTORY SETTINGS
0 100
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MAIN SCREEN INFORMATION
Use the + and - buttons to highlight the “Information” option. Press the “Menu” button to access the “Information” submenu.
ADVANCED OPTIONS SCREEN
Within this submenu, view rmware
version and build date.
RTEV SETTINGS:
Not available. Please contact your Z Micro Sales Rep for more information.
RTEV GEOMETRY:
Not available.Please contact your Z Micro Sales Rep for more information.
OSD OPTIONS:
OSD Options allows you to modify OSD menu settings.
Vert Position:
Vert Position allows the user to change the position of the OSD screen vertically.
Horiz Position: Horiz Position allows the user to change the position of the OSD screen in horizontal position.
OSD Transparency: OSD Transparency allows the user to change the transparency of the OSD screen.
INFORMATION
MAIN
FIRMWARE: ZDHC R.52 03/11/10
PRIMARY 600 X 1200 X 60 SEP
SECONDARY NOSYNC NTSM-MJ
TEMP 39 °C
Z MICROSYSTEMS , INC.
WWW.ZMICRO.COM
ADVANCED OPTIONS
MAIN
OSD OPTIONS
RTEV GEOMETRY
RTEV SETTINGS
OSD OPTIONS
MAIN
VERT POSITION
0 100
HORIZ POSITION
0 100
OSD TRANSPARENCY: DISABLE
OPERATIONS
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WARNING: Be sure to turn off the
power before you perform any maintenance on the monitor.
WARNING: To avoid risk of electric
shock, do not disassemble the monitor cabinet. Users cannot service the monitor. User maintenance is restricted to cleaning as explained below.
CLEANING THE MONITOR
Unplug the monitor from the power outlet before cleaning.
• The GCS Displays are constructed with
either an optically bonded resistive touch screen or optically bonded Anti
Reective (AR) shield. When cleaning
the screen surface, a clean, lint-free cloth must be used. Isopropyl alcohol or monitor glass cleaner may be used
to clean nger prints or smudges on the
monitor’s screen. First, apply the cleaning solution to the clean, lint-free cloth before wiping the monitor. Do not apply the cleaning solution directly to the monitor.
MAINTAINING THE GCS DISPLAY SERIES
MAINTENANCE
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No Main Display Image
If the cable from the computer to the display is secure, determine the color of the standby LED and follow the appropriate procedure below.
Black
Cause: If the status LED is black, unit is on standby or there is no power to the unit.
Recovery:
• Press and hold standby button.
• Ensure the power cable is plugged into the source.
• Connect the power cable to a AC outlet. Ensure the AC outlet is active.
• Wake up the display by pressing the standby button.
Amber
Cause: If the status LED is orange, there is no video signal.
Recovery:
• If Video 1 or Video 2 is selected, ensure there is a video signal coming into the
selected channel.
• Ensure there is a video signal coming from the computer.
Green
Cause: When the standby LED is green, there is both power and a video signal. If there is no image on the main display, there is a possible hardware failure.
Recovery:
• Ensure the video signal coming from the computer is not a black screen.
• Contact Z Microsystems’ Customer Support Department.
TROUBLESHOOTING THE GCS SERIES
TROUBLESHOOTING
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Display Image Has Vertical Bars
If the main image begins to display vertical bars, adjust the “Horz Coarse”. From the Main Menu, use the Up and Down buttons to highlight the “Graphics Mode” option. Press the “Menu” button to access the “Graphics Mode” submenu. Use the Left and Right buttons to adjust the screen until the number of bars is reduced. Continue adjusting one step at a time until the bars are no longer visible.
Display Image Appears Fuzzy
If the main image begins to appear fuzzy or “noisy”, adjust the “ Horz Fine” until it is reduced. The “Horz Fine” option adjusts the phase of the video sampling clock. To access the “Horz Fine” submenu from the Main Menu, use the Up and Down buttons to highlight the “Graphics Mode” option. Press the “Menu” button to access the “Graphics Mode” submenu.
If the conf i guration screen read s AN A LO G for the Channel Typ e and the user is expecting a DIGITAL signal then the display is not receiving a pure digital signal. The problem may result from an incompatibility in the graphics card. The source graphics card may not be certif ied to full DVI-I specific ation and may be defaulting to an analog signal. One option is to change the conf iguration in the graphics card to transmit only a DVI-D signal. A second option is to use a DVI-D cable to connect the host system to the display.
TROUBLESHOOTING
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If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a Return Material Authoriza­tion (RMA) number.
An RMA number is required to return a product to Z Microsystems, regardless of the reason for the return.
The Z Microsystems Customer Service Department/RMA Request Form will ask the customer to provide the following information:
• model number of the defective product
• serial number of the defective product
• rmware revision (as detailed in the “Information” section of the Main Menu
• problem with the defective product
• return “ship to” address
• the name and address of the company department to which we will send
the invoice (if product is out of warranty or is different from the “ship to” address.
• phone number and e-mail address of contact
• purchase order number
You will be given an RMA number and will be asked to send the product to:
Z Microsystems ATTN.: (RMA#) It is very important to reference the RMA# 9820 Summers Ridge Road San Diego, CA 92121
REPLACING PARTS
REPLACEMENTS
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APPENDIX
APPENDIX
General Display Specifications
Display size 17 Inch
Pixels 1280 x 1024
Colors 16.7 Million
Control Control Panel or SoftMenu
Options Touch Panel
Power
Power Consumption 44 W
AC Power Supply 100-240 VAC, 2.0 A, 50/60 Hz, 400 Hz
Interface
VIDEO: 2x DVI-I connectors
HOST: 1x USB Type B connector
POWER: 1x IEC C14 inlet connector
Physical
Total Packaging Size 12.02” H x 14.68” W x 2.17” D
Total Weight 11 lbs.
Environmental*
Operating Temp 0° to 40° C
Non-Op Temp -20° to +60° C
Humidity Up to 85% Non-Condensing
Operating Altitude Up to 10,000 ft.
Non-Op Altitude Up to 40,000 ft.
Vibration MIL-STD-810F, figure 514.5C-6, table 614.5C-VIII
Shock MIL-STD 810F, 10 g’s
Fungus Non-Nutrients/Contaminants
Reliability
MTBF Backlight only: 50,000 hrs.
MRRT <30 minutes
Safety UL 60950 (Used as a design guideline)
EMC/RFI MIL-STD-461E, RE101 Army Limits, RE102, RS101, RS103 (20v/m 2MHz and 50v/m 1GHz-18GHz), CS114, CS115, CS116
Quality/Workmanship IPC/ISO 9001:2000 and applicable section of MIL-HDBK-454
SPECIFICATIONS FOR GCS17T
The GCS Display series is designed to host a choice of LCD’s from several manufactur-
ers based upon customer requirements. The specications unique to each particular LCD vary. These particular specications are available through our sales department.
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APPENDIX
SCHEMATIC OUTLINE FOR GCS17T
12.02
14.68
.25
1.62
.30
2.12
.97 1.01
.375
9.69
1.16
.40 13.88
.80 13.08
8.35
2.86
4X
.25
7.34
6.01
MODEL/SERIAL
LABEL
4X
.44
3.33
USB HOST
DVI-I 1
A/C POWER
DVI-I 2
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APPENDIX
SPECIFICATIONS FOR GCS21T
General Display Specifications
Display size 21 Inch
Pixels 1280 x 1024
Colors 16.7 Million
Control Control Panel or SoftMenu
Options Touch Panel
Power
Power Consumption 66 W
AC Power Supply 100-240 VAC, 2.0 A, 50/60 Hz, 400 Hz
Interface
VIDEO: 2x DVI-I connectors
HOST: 1x USB Type B connector
POWER: 1x IEC C14 inlet connector
Physical
Total Packaging Size 14.2” H x 18.45” W x 2.29” D
Total Weight 18.4 lbs.
Environmental*
Operating Temp 0° to 40° C
Non-Op Temp -20° to +60° C
Humidity Up to 85% Non-Condensing
Operating Altitude Up to 10,000 ft.
Non-Op Altitude Up to 40,000 ft.
Vibration MIL-STD-810F, figure 514.5C-6, table 614.5C-VIII
Shock MIL-STD 810F, 10 g’s
Fungus Non-Nutrients/Contaminants
Reliability
MTBF TBD
MRRT <30 minutes
Safety UL 60950 (Used as a design guideline)
EMC/RFI MIL-STD-461E, RE101 Army Limits, RE102, RS101, RS103 (20v/m 2MHz and 50v/m 1GHz-18GHz), CS114, CS115, CS116
Quality/Workmanship IPC/ISO 9001:2000 and applicable section of MIL-HDBK-454
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APPENDIX
SCHEMATIC OUTLINE FOR GCS21T
14.20
18.45
.25
1.64
.30
2.14
1.26
1.03
.375
17.65
.80
3.96
9.23
7.10
9.44
16.85
1.00
12.20
.40
4X
.25
17.653
MODEL/SERIAL
LABEL
4X
.44
3.64
USB HOST
DVI-I 1
A/C POWER
DVI-I 2
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APPENDIX
SPECIFICATIONS FOR GCS24T
General Display Specifications
Display size 24 Inch
Pixels 1920 x 1200
Colors 16.7 Million
Control Control Panel or SoftMenu
Options Touch Panel
Power
Power Consumption 101 W
AC Power Supply 100-240 VAC, 2.0 A, 50/60 Hz, 400 Hz
Interface
VIDEO: 2x DVI-I connectors
HOST: 1x USB Type B connector
POWER: 1x IEC C14 inlet connector
Physical
Total Packaging Size 14.36” H x 22.01” W x 2.79” D
Total Weight 18.4 lbs.
Environmental*
Operating Temp 0° to 40° C
Non-Op Temp -20° to +60° C
Humidity Up to 85% Non-Condensing
Operating Altitude Up to 10,000 ft.
Non-Op Altitude Up to 40,000 ft.
Vibration MIL-STD-810F, figure 514.5C-6, table 614.5C-VIII
Shock MIL-STD 810F, 10 g’s
Fungus Non-Nutrients/Contaminants
Reliability
MTBF Backlight only: 50,000 hrs
MRRT <30 minutes
Safety UL 60950 (Used as a design guideline)
EMC/RFI MIL-STD-461E, RE101 Army Limits, RE102, RS101, RS103 (20v/m 2MHz and 50v/m 1GHz-18GHz), CS114, CS115, CS116
Quality/Workmanship IPC/ISO 9001:2000 and applicable section of MIL-HDBK-454
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APPENDIX
SCHEMATIC OUTLINE FOR GCS24T
14.36
22.01
.25
1.64
.30
2.14
1.76 1.03
.375
21.21
.80
4.04
11.01
7.18
9.32
20.41
12.61
.40
4X
.25
.88
MODEL/SERIAL
LABEL
AIR INLET
4X
.44
4.14
USB HOST
DVI-I 1
A/C POWER
DVI-I 2
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APPENDIX
Disclaimer
Z Microsystems warrants that every product is free from defects in materials, workman-
ship and conforms to Z Microsystems’ stringent specications.
Z Microsystems calculates the expiration of the warranty period from the date the product is shipped. This means that the ship date on your invoice is your product ship date unless Z Microsystems informs you otherwise. During the warranty period, Z Microsystems will provide warranty service under the type of warranty purchased for the product.
Replacement parts will assume the remaining warranty of the parts they replace. If a product does not function as warranted during the warranty period, Z Microsystems will repair or replace the part (with a product that is as a minimum functionally equivalent) without charge.
If the product is transferred to another user, the warranty service is available to that user for the remainder of the warranty period.
Z Microsystems’ warranties are voided if the covered product is damaged due to an ac-
cident or abuse. The warranty is voided if the product is shipped in sufcient packaging.
Under no circumstances is Z Microsystems liable for any of the following:
1. Third-party claims against you for losses or damages,
2. Loss of, or damage to, your records or data, or
3. Economic consequential damages (including lost prots or savings) or
incidental damages, even if Z Microsystems is informed of their possibility.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives
you specic legal rights and you may also have other rights that vary from jurisdiction to
jurisdiction.
Warranty does not take effect until full payment is received by Z Microsystems.
APPENDIX
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If you are unable to correct the problem yourself, contact Z Microsystems at:
Phone: (858) 831-7000 Fax: (858) 831-7001 Website: www.zmicro.com
Before calling, please have available as much of the following information as possible:
1. Model and serial number from the label on the monitor.
2. Purchase P.O.
3. Description of problem
4. Computer type and model
5. System configuration (hardware fitted, etc.)
6. System BIOS version number
7. Operating System and version number
8. Display driver version number
9. Video Adapter Type
NOTE: For image problems, run
AUTO SETUP again before consulting this section. In most cases, AUTO SETUP can fix the problems. See the Auto Setup section for details.
NOTE: If possible, stay by the computer.
e Z Microsystems Technical Support Representative may wish to go through the problem over the telephone.
NOTE: More help, late-breaking
news and details of the latest accessories for these products may be found on the worldwide web at: http:// www.zmicro.com
CUSTOMER SUPPORT
APPENDIX
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We value feedback on our products, their performance, problems found, and welcome all suggestions. Please send to:
Customer Service Z Microsystems 9820 Summers Ridge Road San Diego, CA 92121
or www.zmicro.com
CUSTOMER FEEDBACK
APPENDIX
Z Microsystems, Inc.
9820 Summers Ridge Road
San Diego, CA 92121
Phone: (858) 831-7000
Fax; (858) 831-7001
Website: www.zmicro.com
Copyright 2010 Z Microsystems, Inc. All Rights Reserved
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