We recommend drilling the mounting plate screws into solid wood (i.e. stud/beam). If a stud/beam cannot be found, then use
the supplied drywall plastic mollies (anchors).
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
To connect C3-Panel with a PC directly, connect both devices with a straight network
cable. As the C3-Panel supports auto MDI/MDIX, it is not necessary to use a crossover
type cable.
1. RS485 communication wires should be a shielded twisted
pair cable. RS485 communication wires should be connected
in a bus cascade topology instead of a star topology, to
achieve a better shielding eect by reducing signal reection
ON
12345678
SINGLE C3-Panel
during communications.
2. A single RS485 bus can connect up to 63 access control
Distance: More
than 200 meters
panels, but preferably 32 is recommended maximum.
3. To eliminate signal attenuation in communication cables and
ON
suppress interference, if the bus is longer than 200 meters,
set the number 8 DIP switch to the ON position. This is
equivalent to a parallel connection of one 120ohm resistance
between the 485+ and 485- lines.
Incorrect RS 485 connections
x
RS485
RS485 -RS485 +
GND
485+
485--
PC
#1 C3-Panel
GND
485+
#2 C3-Panel
485--
GND
PC
12345678
MULTI C3-Panel
Figure 27
485+
485--
GND
PC
#63 C3-Panel
x
RS485 -RS485 +
GND
RS485
485+
485--
GND
PC
#1 C3-Panel
Figure 28
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
1. If you forget the IP address of the C3 panel or the device does not work normally,
you can use the number 7 DIP switch to restore C3-Panel to factory default settings. The parameters which gets reset are device IP address,
communication password, gateway, and subnet mask.
2. The switch is OFF by default. When it is moved up and down for three times
within 10 seconds and nally returned to OFF position, the factory settings will be
restored after the access control panel is restarted.
ON
OFFOFF
Figure 30
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
1. Number 1-6 are reserved to set the device number for RS485 communication. The
code is binary, and the numbering starts from left to right. When the switch is set
to ON position, it indicates 1 (on); when the switch is set downwards, it indicates 0
(o ). For example, to set a device number 39=1+2+4+32, which corresponds to the
binary code 111001, put number 1, 2, 3, and 6 to ON position, as illustrated below.
ON
12345678
Figure 31
For more details, please check the table at the end of this document.
ON
12345678
21
1. Number 8 is for setting the RS485 termination resistance. Putting the switch to ON
position is equivalent to parallel connection of a 120 ohm termination resistance
between 485+ and 485- lines.
Terminal Resistance
=
Figure 32
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Troubleshooting
1. How to switch four door one way to two door two way?
› Connect four readers from reader 1 to reader 4.
› Connect two door locks, one connected to LOCK1, another connected to LOCK3.
› In the software congure reader 1-Indoor, and reader 2-Outdoor.
Add
2. Can we integrate IP Camera and NVR?
› Currently ZKACCESS software supports ZKAccess’ IP Cameras and NVR
› You can associate a camera to the door and setup a linkage for the same.
3. What does it mean when I get a “Wiegand Format Error”?
› Your WD0 and WD1 wiring is reversed.
4. How do I connect a third party reader or a stand-alone reader to a C3 panel?
› Connect the wiegand output to the WD0 and WD1 of the stand-alone readers on the panel’s
reader port.
Note: The board can only supply 12 V DC, 300mA power so an external power supply may be required.
5. What is the SD card slot used for?
› SD card, stores transactions from the panel and creates a back up in additional to internal
memory.
6. What kind of wire is recommended for the panel?
› 16 or 18 AWG twisted shielded wire is recommended.
7. What is the default IP of the panel?
› 192.168.1.201
8. How long is the device under warranty?
› 1 Year from original purchase date, replacement/repair of hardware under ZK standard
warranty requires an evaluation of the failed system by a ZK Technical Support specialist, and
the issuance of a Technical Support RMA number.
Access Control Panel Type:
Switch to Two-Door Two way:
One-Door Access Control Panel
Two-Door Access Control Panel
Four- Door Access Cotrol Panel
Access Control Devices
Figure 34
23
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
24
PC 485 Setting Table
123456
Address No.
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
12481632
ONOFFOFFOFFOFFOFF
OFFONOFFOFFOFFOFF
ONONOFFOFFOFFOFF
OFFOFFONOFFOFFOFF
ONOFFONOFFOFFOFF
OFFONONOFFOFFOFF
ONONONOFFOFFOFF
OFFOFFOFFONOFFOFF
ONOFFOFFONOFFOFF
OFFONOFFONOFFOFF
ONONOFFONOFFOFF
OFFOFFONONOFFOFF
ONOFFONONOFF OFF
OFFONONONOFFOFF
ONONONON OFFOFF
OFFOFFOFFOFFONOFF
ONOFFOFFOFFONOFF
OFFONOFFOFFONOFF
ONONOFFOFFONOFF
OFFOFFONOFFONOFF
ONOFFONOFFONOFF
OFFONONOFFONOFF
ONONONOFFONOFF
OFFOFFOFFONONOFF
ONOFFOFFONONOFF
OFFONOFFONONOFF
ONONOFFONONOFF
OFFOFFONONONOFF
ONOFFONONONOFF
OFFONONONONOFF
ONONONONONOFF
OFFOFFOFFOFFOFFON
Switch Setting
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Address No.
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
25
Switch Setting
123456
12481632
ONOFFOFFOFFOFFON
OFFONOFFOFFOFFON
ONONOFFOFFOFFON
OFFOFFONOFFOFFON
ONOFFONOFFOFFON
OFFONONOFFOFFON
ONONONOFFOFFON
OFFOFFOFFONOFFON
ONOFFOFFONOFFON
OFFONOFFONOFFON
ONONOFFONOFFON
OFFOFFONONOFFON
ONOFFONONOFFON
OFFONONONOFFON
ONONONONOFFON
OFFOFFOFFOFFONON
ONOFFOFFOFFONON
OFFONOFFOFFONON
ONONOFFOFFONON
OFFOFFONOFFONON
ONOFFONOFFONON
OFFONONOFFONON
ONONONOFFONON
OFFOFFOFFONONON
ONOFFOFFONONON
OFFONOFFONONON
ONONOFFONONON
OFFOFFONONONON
ONOFFONONONON
OFFONONONONON
ONONONONONON
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Electrical Specications
26
Minimum
Typical
Maximum
Notes
WORKING POWER SUPPLY
Voltage (V)9.61214.4Use regulated DC power adaptor only
Current (A) 2
ELECTRONIC LOCK RELAY OUTPUT
Switching voltage (V )12VUse regulated DC power adaptor only
Switching Current (A)2
Auxiliary relay output
SWITCH AUX. INPUT
VIH (V )TBD
VIL (V )TBD
Pull- up resistance (Ω)4.7kThe input ports are pulled up with 4.7k resistors
WIEGAND INPUT
Voltage (V)10.81213.5
Current (mA)500
ZK ELECTRONIC LOCK
Voltage (V)10.81213.2
Current (mA)500
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Specications
CommunicationRS485, TCP/IP
Baud Rate for RS4859600-15200
Power Supply12V DC, 2A
Card Holders Capacity30,000
Log Events Capacity100,000
LED IndicatorIndicator for communication, power, status and prox card
Environment32-113 °F (0-45°C)
Operating Humidity20% to 80%
Number of doors controlledFour Door (four door one way and two door two way)
Number of readers supported4
Types of readers supported26- bits WIEGAND, others upon request
Number of Inputs12 (4 Exit Device, 4 Door Status, 4 AUX)
Number of Outputs8 (4- Form C relay for lock and 4- Form C relay for Aux output)
Weight7.8lbs (3.55kg)
27
EnclosureStainless Steel
MountingWall Mount
Dimensions (Bundle Only)15.7in. x 3.56in. x 13.0in 400mm(L) x 90.5mm(W) x 330mm(H)
Dimensions (Board Only)8.0in. x 4.17in. 203.2mm(L) x 106mm(W)
CPU32 bit 400MHz
RAM32MB
Flash128MB
Certied
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Passage Mode / First Card Normal Open .................................................39
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Downloading
2
1. Go to zkaccess.com.
2. Click Downloads and then Software Downloads in the dropdown menu.
3
3. Scroll to the bottom of the page and click ZKACCESS 5.2.22 to download.
If you do not have software to extract compressed les, Scroll up on the same
page to nd Winrar 32 or Winrar 64 to download.
29
4. Extract the downloaded les
to a new folder named
“ZKAccessSetup”
5. Click setup.exe to begin installation.
5
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
30
Installation
1
2
1. Add an open port (Default 80) or ask a network administrator for an open port
2. Click the box to “Add rewall exception for this port”
4
3
3. Click Browse and choose or create a folder to store your backup les in.
4. Click OK
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Adding a Device
1
31
2
3
1. Click Device
2. Click Search Panels , to show the Search interface;
3. Click Search , and it will prompt [searching……];
7
5
4. After searching, the list of all access control panels on the network will be displayed.
5. Click Add Device on the right side of the listed device, and a dialog box will open.
6. Enter self-dened device name, and
click OK to complete the process.
The default IP address of the access control
panel may conict with the IP of another
device on the network.
6
7. You can modify the IP address: Click
Modify IP Address to the right of the
device and a dialog box will open. Enter
the new IP address and other parameters.
Note: Must congure the gateway and IP address in the same
network segment.
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
32
Creating a Time Zone
1
1. Click Access Control > Time zones > Add to access the time zone
setting interface
2
2. After setting the time zone, click OK to save, and the time zone will appear
in the list.
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Create an Access Level
1
1. Click Access Control > Access levels > Add to add an access level.
2
33
3
2. Set parameters: access level name (no repetition), access control time zone,
door combination
3. Click OK to complete setting and quit, and added access levels will appear in
the list.
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
34
Enrolling Personnel
1
1. Click Personnel > Personnel > Add to show personnel prole edit interface.
2
3
4
5
6
7
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
2. Personnel No.: By default, the length can not exceed 9 digits A number with a
length of less than 9 digits will be preceded with 0 automatically to complete 9
digits. Numbers can not be duplicated.
3. Card number: You can add a card number through manual entry or a card issuer.
In Actual Card Number mode (by default), you must enter both the actual card
number and the site code, then the software converts the numbers to the internal
card number for access control system verication. In Internal Card Number mode,
enter the numbers directly.
4. Password: Set personnel password to use on a keypad reader. Password must be 4
to 6 numbers long.
5. Department: Select from the pull-down menu and click OK . If the department was
not set previously, you can only select the default Company Name department.
35
6. Register Fingerprint: Enroll the Personnel Fingerprint or Duress Fingerprint. If the
person presses the Duress Fingerprint, it will trigger the alarm and send the signal
to the system.
7. Access Level: Click the box next to the access level you would like to add the
personnel to. (Optional)
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
36
Add & Delete Personnel to Access Level
1
3
3
1. Click Access Control > Personnel Access Levels to show current access levels and
personnel. Click Add personnel to open the add personnel interface.
1
2
2
2. Select personnel to create the list on the right, and click OK to complete
adding, and added personnel will appear in the list on the right.
3. To delete personnel, select personnel and click Delete from access level .
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Real Time Monitoring
1
2
3
1. Click Access Control > Real-Time Monitoring to watch a live log of
device transactions.
2. Click the Filters to limit which device transactions show up or view all
devices at once.
37
3
3. Hover over a Door Icon to open pop up menu and click Remote Close ,
Remote Open , or Cancel Alarm .
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
38
Exporting Reports
1
3
2
1. Click Access Control > Reports to see a report of transactions from devices.
2. Filter by time, date, personnel, or device.
3. Click Export Report to open export menu.
4
4
4. Choose a le type and click Export .
C3-Series Access Control Panels & ZKAccess 5.2 software INSTALLATION GUIDE
Passage Mode / First Card Normal Open
22
The Passage Mode feature will keep a door unlocked during a specied time zone. It will
automatically unlock at the beginning of the time zone and will lock automatically at
the end of the specied time zone.
1. Create a new time zone with the hours you want the door to be unlocked.
2. In Door Conguration, Click Edit to the right of the door you want to change
settings on.
3. Click the dropdown menu titled “Door Passage Mode Time Zone” and select your
new time zone. Click OK
The First Card Normal Open feature will keep a door unlocked during a specied time
zone when triggered by specied personnel. After a specied personnel swipe unlock
at the beginning of the time zone and will lock automatically at the end of the specied
time zone
1. Create a new time zone with the hours you want the door to be unlocked.
2. In Door Conguration, under First-Card Normal Open, click Set .
3. Under First-Card Normal Open Settings, click Add .
4. Click the drop down menu titled Time Zones and choose your new time zone. Click OK
5. To add the personnel that will trigger the door to stay normal open, click
Add an opening person
6. Click the check box next to the personnel and they will be added to the Selected