This manual contains proprietar y information of Zebra Technologies Corporation. It is
intended solely for the information and use of par ties operating and maintaining the equipment described herein. Such proprietar y information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission
of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits or a Class B
digit al device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio f requency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment of f and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation bet ween the equipment and receiver.
• Connect the equipment into an outlet or circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual. Note that there are several radio options available with this
printer. Additional regulator y information is contained in later sections devoted to each
radio individually.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance.
Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
“IC:” before the equipment certification number signifies that the Industry C anada technical specifications were met. It does not guarantee that the certified product will operate to
the user’s satisfaction.
Agency Approvals and Regulatory Information
• Design certified by TUV • FCC par t 15
• Canadian STD RSS-210 • EN55024:1998 European Immunity Standard
• EN60950: 20 00 Safet y Standard • NOM/ NYCE (Mexico)
• C-Tick (Australia) • EN55022:1998 Class B European
Electromagnetic Radiation Standard
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and disclaims
liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software)
be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such product, even
if Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liabilit y for consequential or incidental
damages, the above limitation may not apply to you.
5
MZ Series User Guide
continued
Page 6
Copyrights
The copyrights in this manual and the label print engine described therein are owned by
Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software
in the label print engine may result in imprisonment of up to one year and f ines of up to
$10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL
, Intellifont® and UFST® are trademarks of Monot ype Imaging, Inc. regis tered in
the United St ates Patent and Trademark O ff ice and may be registered in cer tain jurisdictions.
, Monot ype MinchoTM and Monotype SungTM are trademarks of Monot ype Imaging,
Inc. and may be registered in some jurisdictions.
HY Gothic Hangul
TM
Angsana
®
Andale
, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are
TM
is a trademark of Hanyang Systems, Inc.
is a trademark of Unity Progress Company (UPC) Limited.
trademarks of The Monot ype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Century Gothic™, Bookman Old Style
TM
and Century SchoolbookTM are trademarks of The
Monot ype Corporation and may be registered in certain jurisdictions.
HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdictions.
TM
Univers
is a trademark of Heidelberger Druckmaschinen AG, which may be registered in
certain jurisdictions, exclusively licensed through Linotype Librar y GmbH, a wholly owned
subsidiar y of Heidelberger Druckmaschinen AG.
®
Futura
is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions.
TrueType
®
is a trademark of Apple Computer, Inc. registered in the United States Patent and
Trademark Of fice and may be registered in certain jurisdictions.
All other product names are the proper ty of their respective owners.
All other brand names, product names, or trademarks belong to their respective holders.
The following conventions are used throughout this docu-
ment to convey certain information:
If you are viewing this guide online, click the underlined text
to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this manual.
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause
a burn
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a
task.
Note • Indicates neutral or positive information that emphasizes or
supplements important points of the main text.
7
MZ Series User Guide
Page 8
Introduction to the MZ Series
Thank you for choosing one of our Zebra® MZ™ series
Mobile Printers. These rugged printers are sure to become
productive and efficient additions to your workplace thanks
to their innovative design. Because they are made by Zebra
Technologies, you’re assured of world-class support for all of
your bar code printers, software, and supplies.
• This user’s guide gives you the information you will need
to operate any MZ series printer.
• The MZ series uses the CPCL programming language. To
create and print labels using the CPCL language, refer to
the Mobile Printing Systems CPCL Programming Guide
and our Label Vista™ label creation program which are
both available on either the MZ series product CD or
www.zebra.com.
at
Unpacking and Inspection
Inspect the printer for possible shipping damage:
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in
the Getting Ready to Print section) and inspect the media
compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of
the printer and will not cover the repair of this damage
under its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
8
MZ Series User Guide
Page 9
Figure 1: MZ Series Overview (MZ 220 Illustrated)
13
14
12
11
10
9
8
7
1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media/Black Bar Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status
Indicator
11. IR window
12. Charge Status Indicator
13. Power Switch
14. Power Indicator
15. Belt Clip
16. Battery Door Latch
17. Battery Compartment Cover
18. Battery Pack
19. External Charge Contacts
1
2
3
4
5
6
15
16
19
9
MZ Series User Guide
18
17
Page 10
Getting Ready to Print
Battery
Installing and Removing the Battery
Important • Batteries are shipped partially charged. Remove any
protective packaging from new battery packs prior to use.
Figure 2.1: Installing the Battery
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack
Note location of label
3. Plug the Battery
Pack connector into the
Printer.
4. Re-install the Bat tery Compartment Cover and
rotate the lock back 1/4 turn to lock it in place .
Ensure the battery leads are not pinched prior to replacing the
battery cover.
10
MZ Series User Guide
Page 11
Figure 2.2: Removing the Battery
Battery Pack
Connector
Squeeze lock to release
before unplugging connector.
Lift Battery
pack free from
the printer.
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
Always release the locking barb before unplugging the battery
connector. Do not attempt to remove the connector by force, or by
using pliers, etc. as this could cause damage to the printer’s CPU
assembly.
4. Install a replacement battery by following the procedure described in Figure 2.1
11
MZ Series User Guide
Page 12
When the battery is first installed, the printer power and
charge indicators should indicate the battery is not fully
charged (see “Charging the Battery” below and “Operator
Controls”).
You must charge the battery fully before using the printer for the rst
time.
Charging the Battery
Preparing the Charger Power Supply
Before charging the battery for the first time, you must prepare the Charger Power Supply. Refer to Figure 3 below:
Figure 3: Preparing the Charger Power Supply
Shipping Ring
Remove and discard
Mains Adapter
3. Install the mains adapter into
the Power Supply by hooking
the top edge into the mains
receptacle cavity, and rotating
it until it snaps into place.
1. Remove the power supply from its box. Remove
and discard the shipping
ring from the mains receptacle cavit y.
2. Verify that the mains adapter
shipped with your Printer is the correct
one for your region.
UK -230 VAC
Euro -230 VAC
US/Japan-100-110 VAC
China-220 VAC
Aust-240 VAC
12
MZ Series User Guide
continued
Page 13
Figure 4: Charging the Battery
MZ Series Charger Power Supply p/n AT17947-1
110 -240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output
Plug into AC receptacle
Charger Jack
12 VDC
Charging the battery
Refer to Figure 4.
1. Plug the Charger Power Supply into the appropriate A.C.
wall receptacle. Then insert the charge cable into the
printer’s charger jack.
2. The printer’s charger indicator will indicate the status of
the charger as follows:
• An amber light indicates the battery is charging, and that
the battery is less than 90% charged.
• A green light indicates the battery is fully charged. The
battery is ready for use.
Approximate Charge Times :
Batteries are fully charged after 2.5 hours from the low-battery shut-off state. Partially discharged batteries will take less
time to charge.
NOTES: Use of the printer while charging will increase charge times.
Charge times are for completely discharged batteries.
As a safety feature the battery will stop charging after 4.5
hours regardless of the battery’s charge state.
13
MZ Series User Guide
Page 14
MZ Series Quad Power Station
The MZ series Quad Power Station is designed to dock and
charge up to four MZ series printers of either type simultaneously.
1. Ensure that the Power Station has been installed properly
per its instruction manual. Ensure that the power supply
is properly connected and its power indicator light is on.
2. Slide a printer into any one of the four docking bays as
shown in Figure 5.
NOTES: If you are using a shoulder strap, ensure it is pulled away
from the printer when installing in the Power Station.
Do not use the printer when it is installled in the Power
Station
The printer’s charge status indicator will turn amber if the
printer is properly inserted and the battery is less than
90% charged.
The printer’s charge indicators will allow you to monitor the
Figure 5: MZ Series Quad Power Station
MZ 220 Printer
MZ 320 Printer
Green (Power)
Indicator
Slide Printer into docking bay
Amber/Green (Charge)
Indicator
14
MZ Series User Guide
Page 15
charging process. Refer to the Controls section of this manual
for more information.
Battery Safety
Caution • Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a short
circuit which could cause burns and other injuries or could start a
re.
Important • Always dispose of used batteries properly. Refer to
Appendix D for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra for
use with its batteries could cause damage to the battery pack or the
printer and will void the warranty.
Read carefully and always observe the safety guidelines for Li-Ion
batteries provided with each Battery Pack.
Charger Safety
Do not place the Power Station in locations where liquids or metallic
objects may be dropped into the charging bays.
Use care when installing either the Charger Power Supply shipped
with the printer or the power supply supplied with the MZ series
Power Station. Do not block the ventilating slots on the top and
bottom covers of either power supply.
Ensure that the Charger Power Supply is plugged into a power
source which will not accidently be turned o if you will be charging
batteries overnight.
15
MZ Series User Guide
Page 16
Loading the Media (All models)
1. Open the printer: Refer to Figure 6.
• Press the latch release button on the top of the printer as
shown at “1” below. The media cover will flip open automatically revealing the media compartment.
2. Load the media: Refer to Figure 7
• Insert the roll of media into the media compartment.
Ensure that the media pulls off the core in the direction
shown in Figure 6.
3. Close the Media Cover: Refer to Figure 8.
• Pull a short length of media out of the printer
• Close the Media Cover firmly and ensure it is securely
latched on both sides..
• Turn on the printer and press the Feed button.
The printer will advance media until the Feed button is re-
leased. Verify the media is feeding properly and without
binding or skewing sideways.
Figure 6: Opening the MZ Printer (MZ 220 shown)
Latch Release
Button
Media Compar tment
continued
16
MZ Series User Guide
Page 17
Using Pre-Printed Receipt Media
MZ series printers built after 6/16/2008 support alignment of
pre-printed receipts by using a sensor in the printhead. (Refer
to “Determining Your Printer’s Version” in the Troubleshooting
section of this manual for more information) Please be aware
of the following factors:
1) Note the black bar location and dimensions as detailed
in the Specifications section of this manual.
2) Complete information on using pre-printed media
can be found in the FORM command topic in the CPCL
Programming Manual. The CPCL manual is available
on the MZ Product CD or on the Zebra Web site at
http://www.zebra.com/manuals
.
17
MZ Series User Guide
Page 18
Figure 7: Installing Media
Figure 8: Closing the Media Cover
Media Roll
Note direction media
pulls o the roll.
Pull a short length of media
out of the Printer
Media Cover
Ensure both sides of the media
cover are securely latched
when closed.
18
MZ Series User Guide
Page 19
Operator Controls
MZ series printer controls are detailed below and in Figure 9.
The printer has two control buttons and four multipurpose
indicators.
The Power Button turns the printer on and off.
The Feed Button advances a length of media until it is re-
leased.
The Green/Amber indicator to the left of the Power Button
indicates the status of the printer’s built-in charger:
• The indicator is off indicates the battery is not being
charged.
• If the indicator is amber the battery is being charged.
• If the indicator is green, the battery is fully charged.
The Green Indicator between the Power and Feed buttons
has two states:
• A rapidly blinking light indicates a low battery condition.
• A steadily lit indicator means that power is on and the
battery charge level is sufficient for use
The Amber Indicator to the right of the Feed button is an er-
ror indicator.
• An un-lit indicator means there is no error condition and
the printer can be used.
• A blinking indicator could mean one of two conditions exist, which will inhibit printer operation:
1. There is no media loaded.
2. The media cover is open.
3. If both the above conditions are met and the error
light is still flashing, there could be no application loaded in the printer, or the application could have become
corrupted.
The Blue Indicator just above the product I.D. label is a communications indicator. Its functions vary depending on the
wireless communications option installed in the printer.
®
• If the printer uses only standard IrDA
nication:
A blinking light indicates data is being received from a
linked IrDA device.
• If the printer has a Bluetooth™ radio option:
1. A steady light indicates the printer has paired with an-
wireless commu-
19
MZ Series User Guide
Page 20
other Bluetooth device.
2. A blinking light indicates that the printer is receiving
data via Bluetooth communications.
• If the printer has an 802.11b/g radio installed:
1. A steady light indicates the printer has associated with
a wireless Local Area Network (WLAN).
2. A blinking light indicates that the printer is attempting
to associate with a WLAN.
Figure 9: Printer Controls
Power Light (Green)
Indicates power status and battery condition.
A steadily lit indicator means the battery has
more than a 30% charge remaining. A blinking
Power Button
Press until Power Light turns on, then
release. Press again to turn unit o.
Charge Light
(Green/Amber)
Green indicates a fully charged
battery. Amber indicates
the battery is less than 90%
charged.
indicator means the battery has less than a
30% charge remaining.
Feed Button
Press to advance the media. Release to stop.
Media Status Light
(Amber)
When o Indicates normal operation.Blinking indicates either no
media or that the media compartment is open.
IrDA Window
IrDA enabled devices must be located
within the printer’s IR zone for IR
communications to occur.
Refer to the IR Communications section.
MZ Series User Guide
Communication Light (Blue)
When lit steadily indicates a wireless
communications link is established, when
blinking indicates data transmission.
20
Page 21
Verify the Printer Is Working
Before you connect the printer to your computer, portable
data terminal or wireless LAN, make sure that the printer is in
proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get
this label to print, refer to “Troubleshooting”.
Printing a Conguration Label
1. Turn the printer off. Load the media compartment with
journal media (media with no black bars printed on the
back)
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed
button pressed. When printing starts, release the Feed
button.
The unit will print a line of interlocking “x” characters to
ensure all elements of the print head are working, print out the
version of software loaded in the printer and then print two reports.
The first report indicates model, ROM version, serial number, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If
no second report appears, there is no application loaded. (See
the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnostic tool.)
Connecting the Printer
The printer must establish communications with a host terminal which sends the data to be printed. Communications
occur in four basic ways:
• Via a cable using the USB 2.0 protocol. USB drivers are
included in the Zebra Universal Driver which can be
downloaded from www.zebra.com.
• Via the industry standard IrDA protocol. IR capability is
standard with MZ series printers.
• By means of an optional Bluetooth short range radio link.
• By means of a wireless LAN (Local Area Network) using
an optional radio per 802.11b/g specifications.
21
MZ Series User Guide
Page 22
Cable Communication
Caution • The printer should be turned o before connecting or
disconnecting the communications cable.
The small connector on the USB cable plugs into the printer.
The connectors are keyed to assure correct alignment; do not
try to force the cable if it does not plug in. The other end of
the cable must be plugged into the host terminal as shown in
Figure 10, or the USB port on a computer as shown in Figure
11. The MZ series utilizes the USB Open HCI interface driver
allowing it to communicate with Windows® based devices.
USB drivers are included in the Zebra Universal Driver which
can be downloaded from the Zebra Web site. Other terminals
or communications devices may require the installation of
special drivers to use the USB connection. Consult the factory
for further details.
Figure 10: Cable Communications
USB Communications
Cable to Terminal
Refer to Appendix A for details.
Figure 11: Communications with a P.C.
MZ Series User Guide
Communications
Port
USB Communications
Cable to Computer
Refer to Appendix A for details.
Communications
Port
22
Page 23
IR Communications
30.110°
4.258"
3.111"3.111"
Ensure that the terminal sending and receiving data is within
the shaded zone depicted in Figure 12. The IR window on the
front of the printer must face the corresponding window on
the terminal to properly send and receive signals. The maximum distance IrDA signals can be transmitted reliably is 1M
(39”).
Figure 12: IR Communication Zone
Figure 14: IR Communications
1M (39”)
4.258"
3.111"3.111"
63.5 cm (25”)
30.110°
30°
103.000°
102°
87.0°
87°
MZ Series User Guide
23
30.61°
30°
Page 24
Wireless Communications with Bluetooth™
Bluetooth is a worldwide standard for the exchange of data
between two devices via radio frequencies. Bluetooth radios
are relatively low powered to help prevent interference with
other devices running at similar radio frequencies. This limits
the range of a Bluetooth device to about 10 meters (32 feet).
Both the printer and the device it communicates with must follow the Bluetooth standard. Only one of the radio options can
be installed in the printer at one time and the antenna used for
these transmitters must not be co-located or must not operate
in conjunction with any other antenna.
Bluetooth Networking Overview
Each Bluetooth enabled MZ series printer is identified by
a unique Bluetooth Device Address (BDA) loaded into the
printer when manufactured. In order to exchange data, two
Bluetooth enabled devices must establish a connection.
Bluetooth software is always running in the background,
ready to respond to connection requests. One device (known
as the master) must request a connection with another. The
second device (the slave) then accepts or rejects the connection. A Bluetooth enabled MZ series printer will normally
act as a slave creating a miniature network with the terminal
sometimes referred to as a “piconet.”.
For the most part, communications using the Bluetooth protocol are initiated and processed without any operator intervention.
24
MZ Series User Guide
Page 25
WLAN Overview
All MZ series printers can be equipped with radios using the
industry standard 802.11b/g protocol. MZ series printers will
have the FCC I.D. number of the radio on the serial number label on the back of the unit.
MZ series printers with the Zebra 802.11b/g WLAN radio option can be identified by the FCC ID: I28MD-CXLAN11G on the
serial number label on the back of the printer.
Methods of establishing communications to MZ series
printers will vary with each LAN application. General information on establishing WLAN communications can be
found in either the ”CPCL Programmers Manual” or the
“Zebra Mobile Printer Wireless Configuration Guide” both
available on-line at www.zebra.com.
More information and LAN configuration utilities are included in Zebra’s Label Vista™ program (version 2.8 and later).
Label Vista may be downloaded from the Zebra Web site.
Setting Up the Software
MZ series printers use Zebra’s CPCL Programming language
which was designed for mobile printing applications. CPCL is
fully described in the ”CPCL Programmers Manual”, available
on-line from the Zebra Web site.
®
You can also use Label Vista™, Zebra’s Windows
bel creation program which uses a graphical interface to create and edit labels in the CPCL language.
Refer to Appendix F for tips on downloading the Label Vista
application from Zebra’s Web site.
based la-
25
MZ Series User Guide
Page 26
Wearing the Printer
Belt Clip
Refer to Figure 13. All MZ series printers are have a belt clip
installed as a standard feature. To use: hook the clip over
your belt, and ensure that the clip is securely attached to the
belt. The belt clip will pivot slightly to allow you to move freely while wearing the printer.
Clip printer to belt
Figure 13: Using the Belt Clip
26
continued
MZ Series User Guide
Page 27
Adjustable Shoulder Strap
Refer to Figure 14 if you have ordered the shoulder strap option for your printer. Secure each end of the shoulder strap as
shown below. Use the main buckle on the shoulder strap to
adjust to the desired length.
NOTE: If you are using a shoulder strap, ensure it is pulled away from
the printer when installing in the Power Station. See page 13.
Thread the free end of the shoulder strap
through one of the slots on the belt clip
Thread the free end of the shoulder strap through the
buckle and pull tight to adjust.
Secure the other end of the strap in the remaining slot on the belt clip.
Pull Strap here to
lengthen
Hold Buckle
Pull Strap here to
shorten
Once the shoulder strap is secured,
slide the buckle as shown until
you achieve the desired
length.
Figure 14: Using the Optional Shoulder Strap
27
MZ Series User Guide
Page 28
Preventive Maintenance
Extending Battery Life
• Always observe the safety precautions in the LithiumIon Battery Technical Bulletin included with each Battery
Pack.
• Never expose the battery to direct sunlight or temperatures over 104° F (40° C).
• Do not charge the battery when the temperature exceeds
113° F (45° C).
• Always use a Zebra power supply designed specifically
for the MZ series printers. Use of any other kind of power
supply may damage the battery.
• Use the correct media for your printing requirements. An
authorized Zebra re-seller can help you determine the optimum media for your application.
• If you print the same text or graphic on every label, consider using a pre-printed label.
• Choose the correct print darkness, and print speed for
your media.
NOTE: Use of label media in an MZ series printer requires a “Tone”
setting of 50 for best results. The Tone setting can be modied by
connecting the printer to a PC and using the Label Vista application.
Refer to the Cable Communications section of “Connecting the
Printer” in this manual.
• Use software handshaking (XON/XOFF) whenever possible.
• Remember that any rechargeable battery will lose its
ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. Always dispose of batteries properly. Refer to
Appendix D for more information on battery disposal.
• If you print while charging the battery, charge times will
be prolonged. Extensive printing while charging could
deplete the battery enough to cause the low battery
warning indicator to turn on. You should suspend printing at that time and allow the battery to re-charge completely.
28
MZ Series User Guide
continued
Page 29
General Cleaning Instructions
Caution • To avoid possible personal injury or damage to the printer,
never insert any pointed or sharp objects into the printer.
Always turn the printer o before performing any cleaning
procedures.
Use care when working near the tear bar. The edges are very sharp.
Caution • The printhead can be very hot after prolonged printing.
Allow it to cool o before attempting any cleaning procedures.
Only use a Zebra cleaning pen or a cotton swab saturated with
alcohol for cleaning the printhead.
Caution • Use only cleaning agents specied in the following tables.
Zebra Technologies Corporation will not be responsible for damage
caused by any other cleaning materials used on this printer.
MZ Series Cleaning Instructions
AreaMethodInterval
Use a Zebra cleaning pen or a
70% isopropyl alcohol solution
Printhead
Platen
Tear bar
Exterior Water dampened clothAs needed
Media
Compartment
Interior
Media/Black Bar
Sensor
on a cotton swab to clean the
print elements from end to end
(the print elements are located
in the thin gray line on the
printhead).
Rotate the platen roller and
clean it thoroughly with a
Zebra cleaning pen or a 70%
isopropyl alcohol solution and
a cotton swab.
Clean thoroughly with a
Zebra cleaning pen or a 70%
isopropyl alcohol solution and
a cotton swab.
Brush/air blow.
After every five rolls of media
(or more often, if needed)
After every five rolls of media
(or more often, if needed)
29
MZ Series User Guide
Page 30
Printhead
Elements
Media
Compartment
Media/Black
Bar Sensor
Tear Bar
Platen Surface
Figure 15: MZ Series Cleaning
Note • Twelve packs of approved cleaning pens are available from Zebra
as p/n 105950-035.
Caution • To avoid possible personal injury or damage to the Printer,
never insert any pointed or sharp objects into the Printer.
30
MZ Series User Guide
continued
Page 31
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions
and their status. Check the indicator status, then refer to the
Troubleshooting topic referenced in the chart.
Function
PowerGreen
Charger
ErrorAmber
Commu-
nications
Indicator
Color
Amber/
Green
Blue
Indicator Status:
Steady
Indicates printer is on
and bat tery condition
is OK to use.
Of f indicates battery
is not charging. Am ber indicates battery
is ch arg ing . Gre en
in di cat es bat ter y is
charged.
Off indicates no error
condition
Cable/IrDA: N/A
Bluetooth: Printer
has paired with
another Bluetooth
device.
802.11b/g: Radio is
associated with a
WLAN
Indicator Status:
Blinking
Blinking signifies Low
Battery
N/A1,6,10
No media or media
door is open.
Application may be
missing or corrupted
D a t a i s b ei n g r eceived
D a t a i s b ei n g r eceived
Radio is trying to associate with a WLAN.
Troubleshooting
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the
Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding
on the sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as
necessary.
Topic
3
2,4,7,9
5,8
5,8
5,8
31
MZ Series User Guide
Page 32
• Check quality of media.
• If using label media, ensure the “Tone” setting is set to 50.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
5. No print:
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years
old, short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and
securely latched.
• If media is present and latch is closed, indicates that no
application is present or application is corrupted. Program
must be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is
closed and blue communication link light is on.
•(USB) Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed
label.
10. Battery Pack Is Hard to Install
• Do not force the battery into place. Verify you have not
pinched any wires between the battery and the printer.
• Verify you are plugging the battery connector into the
printer correctly.
32
MZ Series User Guide
Page 33
Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs
or external commands, either from a connected terminal or from a linked
LAN, you can perform a forced reset as follows:
Units built before June 18, 2008 ( see Figure 16- Determining Your
Printer Version, below ):
Units with a S/N having a Year Built and Week Built code earlier than
“08-25” are reset using the following procedure:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the
Power, Communications and Error indicators turn o and stay o.
3. After the three indicators turn o, reload the media and close the media
compartment cover.
4. Wait at least ten more seconds and press the Power button. The
Printer will restart and normal operation can resume.
Units built after June 18, 2008 ( see Figure 16- Determining Your
Printer Version, below ):
Units with a S/N having a Year Built and Week Built code of “08-25” or
later are reset using the following procedure:
1. Press and hold the power button for 5 seconds and then release.
The printer will power down.
2. Re-start the Printer as usual. Any pending data in the printer will
have been deleted and must be re-sent.
Determining Your Printer Version
The printer build date is identied by the Year and Week codes of the printer serial number label located
on the bottom of the unit. (See Figure 16 below).
Figure 16: Determining Your Printer Version (MZ 320 illustrated)
Date Code
Week (01-52)
YYWWNNNNN
1 Digit
Site
Serial Number
encoded in
128 symbology
Product Configuration
Code (PCC)
encoded in
128 symbology
2 Digit
Customer Code
2 Digit
Product Code
MZ 320
Made In China
中
ME01
ZBR4
Contains FCC ID: I28MD-ZBR 4WA; IC ID:3798B- ZBR4WA
12V1,25A
This product is covered by one or more Zebra US patents,
This Class B digital apparatus complies with Candian ICES-003
N14361
D43692
PLACE BAR CODE HERE
XXXXSYYWWNNNNNS/N:
PLACE BAR CODE HERE
XXX-XXXXXXXX-XXPCC:
MZ Series User Guide
Last two digits
of year (00-99)
UID Number
encoded in
Datamatrix
UID#
ECC 200
symbology
33
Sequential number
(00001-99999),resets
each week
Page 34
Troubleshooting Tests
Printing a Conguration Label
To print out a listing of the printer’s current configuration fol-
low these steps:
1. Turn the printer off. Load the media compartment with
journal media (media with no black bars printed on the
back)
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed
button pressed. When printing starts, release the Feed
button.
Refer to Figures 16 and 16a for a sample configuration print-
out.
Communications Diagnostics
If there is a problem transferring data between the computer
and the printer, try putting the printer in the Communications
Diagnostics Mode (also referred to as the “DUMP” mode). The
printer will print the ASCII characters and their text representation (or the period ‘.’, if not a printable character) for any data
received from the host computer
To enter Communications Diagnostics Mode:
1. Print a configuration label as described above.
2. At the end of 2nd diagnostics report, the printer will print:
“Press FEED key to enter DUMP mode”.
3. Press the FEED key. The printer will print: “Entering
DUMP mode”.
Note • If the FEED key is not pressed within 3 seconds, the printer
will print “DUMP mode not entered” and will resume normal
operation.
4. At this point, the printer is in DUMP mode and will print
the ASCII hex codes of any data sent to it, and their text
representation (or “.” if not a printable character).
Additionally, a file with a “.dmp” extension containing the
ASCII information will be created and stored in the printer’s
memory. It can be viewed, “cloned” or deleted using the Label
Vista application. (Refer the Label Vista documentation for
more information.)
34
MZ Series User Guide
Page 35
To terminate the Communications Diagnostics Mode and re-
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Calling Technical Support
If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in
Appendix D of this manual. You will need to supply the following information:
• Model number and type (e.g. MZ 220)
• Unit serial number (Found on the large label on the back
of the printer, also found in the configuration label printout. Refer to Figure17.)
• Product Configuration Code (PCC) (15 digit number found
on the label on the back of the unit)
35
MZ Series User Guide
Page 36
Print Head Test
End of First
Report
Unit Serial
Number
Application
Number
Report appears only
on units with
wireless options installed.
Units with no
wireless options will print
an empty line
and resume
Figure 17: Conguration Label Example (MZ 220 illustrated)
36
MZ Series User Guide
This example
has a
Bluetooth™
radio installed.
Page 37
Bluetooth
radio
parameters
Flash
Memory
Size
Maximum
Label Size
Figure17a: Conguration Label Example (continued)
37
MZ Series User Guide
continued
Page 38
Resident Fonts
Amount of
Memory
Available
CCL (CPCL)
programming
language is
supported
Figure 17c: Conguration Label Example (continued)
38
MZ Series User Guide
Page 39
Specifications
Note.- Printer specications are subject to change without notice.
Printing Specications
ParameterMZ 220MZ 320
Print WidthUp to 1.89 in. (48,0 mm)Up to 2.9 in. (71,2 mm)
Print Speed (max)3” per second (76,2 mm/second)
Print Speed (normal)2” per second (5,0 mm/second)
Print Head Life,
calculated
Print Density203 dots/inch (8 dots/mm)
Printhead Burn
Line to Tear Edge
Memory and Communications Specications, MZ series
Flash Memory
SRAM
Standard
Communications
Optional Wireless
Communications
8 MB
16 MB
USB 2.0 Full Speed Interface (12 Mbps)
& Infrared wireless link (meets IrDA 1.1
communications specifications )
Optional Bluetooth compatible module
Optional 802.11b/g SRRF module
Only one wireless option may be installed in a printer.
6
in. (25,4 Km) nominal
1 x 10
0.2 in. (5,08 mm)
Media Specications
ParameterMZ 220MZ 320
Width
Max.
Printable
Area
Label Thickness.002 in to .004 in (0,050 mm to 0,102 mm)
Max. Media Roll
Label Inner Core
Width
Length
dia.
Diameter
2.0 ± .03 in.
(50,8 ±0,8 mm)
1.9” (48,3 mm)2.9” (73,7 mm)
Maximum length will vary with the size of loaded applications.
Refer to the configuration label for actual maximum label size.
1.88 in. (47,8 mm) O.D.
0.40 to 0.75 in.. (10,2 to 19,0 mm)
The reflective media black marks should extend past the
centerline of the roll on the front side of the media.
Black Mark
Dimensions
Minimum mark width: 0.59 in. (15 mm) perpendicular
to edge of media, centered within the width of the roll.
Mark length: 0.19 - 0.24 in. (3,0-6,0 mm) parallel to
edge of media
Use Zebra brand direct thermal or UV resistant coated media that is outside wound. Refer to Appendix
“B” for more details.
Downloadable optional bit-mapped &
scalable fonts via Label Vista software
International character sets:
Chinese 16 x 16 (trad.), 16 x 16 (simplified),
24 x 24 (simplified);
Japanese 16 x 16, 24 x 24
Korean Myang 16 x 16
Greek
Hebrew/Arabic
®
)
*Contain s UFST from Agfa Mon otype Corpo ration
MZ Series User Guide
40
Page 41
USB Communications Port
Pin#Signal NameTypeDescription
1VBUS-USB Bus Power
2USB -bi-directionalI/O signals
3USB +bi-directionalI/O signals
4USB_ID-Identifies A/B connector
5Return-Ground
51
Figure 17: USB Communications Port
Physical, Environmental and Electrical Specications
Parameter
Weight w/
battery,
excluding media
Temperature
Relative
Humidity
Battery
Printer Input
Power
Ingression
Protection (IP)
Rating
MZ 220MZ 320
.70 lbs.
(317,5 g. )
Operating : 14° to 122° F (-10° to
50° C)
Charging: 32° to 104° F (-0° to 40° C)
Storage w/o battery: -4° to 140° F
(-25° to 60° C)
Storage w/ battery: -4° to 113° F
(-25° to 45°C)
Operating: 10% to 90% (non-
condensing)
Storage: 10% to 90% (non-
condensing)
Lithium-Ion, 7.4 VDC (nominal);
1500 mAHr.
12.0 VDC; 1.25A
41
MZ Series User Guide
.75 lbs.
(340,2 kg.)
42
continued
Page 42
2.47”
(62,7 mm)
5.34” (135,6 mm)
3.18” (80,7 mm)
Figure 18: MZ 220 Overall Dimensions
4.11” (104,4 mm)
2.26”
(57,4 mm)
2.47”
(62,7 mm)
5.34” (135.6 mm)
2.26”
(57,4 mm)
Figure 19: MZ 320 Overall Dimensions
MZ Series User Guide
42
Page 43
MZ Series Accessories
Description
Adjustable shoulder strap
Protective soft case
Vehicle Adapter Cable
Extra battery packs
MZ Series Quad Power
Station
100-240 VAC
Refer to Appendix A for information on Data I/O Cables
For more details on available accessories, contact your authorized
Zebra re-seller.
MZ 220MZ 320
••
••
••
••
••
43
MZ Series User Guide
Page 44
Appendix A
Interface Cables
USB Cable
Part Number AT17010-1; USB A to USB Mini B Cable
MORE INTERFACE CABLES
Contact the Factory or your Zebra Sales Representative for more
information on interface cables to most major manufacturer’s data
terminals.
You may also visit the Zebra Web site at
listing of interface cables for all series of Zebra mobile printers
http://www.zebra.com for a
48
MZ Series User Guide Appendices
Page 45
Appendix B
Media Supplies
To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used.
Advantages include:
• Consistent quality and reliability of media products.
• Large range of stocked and standard formats.
• In-house custom format design service.
• Large production capacity which services the needs of
many large and small media consumers including major
retail chains world wide.
• Media products that meet or exceed industry standards.
MZ Series Media
Z-Select 40 00D 3.2 mil Recei pt
Width x Len gth Part # Length Rolls/Car ton Wt/Carton
2.00” (50,8 mm) x Cont.
3.00” (76,2 mm) x Cont.
Z-Select 1000 D 2.4 mil Receipt
Width x Len gth Par t # Length Rol ls/Carton Wt/Carton
2.00” (50,8 mm) x Cont.
3.00” (76,2 mm) x Cont.
10011043 55’ (16,76 M)
10011044 55’ (16,76 M)
10011041 80’ (24,39 M)
10011042 80’ (24,39 M
36 9 lbs.
36 13 lbs.
36 9 lbs.
36 13 lbs.
For more information call Zebra Technologies Corporation at
+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak
to a Media Sales Representative.
Appendix C
Maintenance Supplies
In addition to using quality media provided by Zebra, it is
recommended that the printer be cleaned as prescribed in the
maintenance section. The following items are available for
this purpose:
• Cleaning Pen (12 pack), Reorder No. 105950-035
49
MZ Series User Guide Appendices
Page 46
Appendix D
Battery Disposal
The EPA certified RBRC® Battery Recycling
Seal on the Lithium-Ion (Li-ion) battery supplied
with your printer indicates Zebra Technologies
Corporation is voluntarily participating in an industry program to collect and recycle these
batteries at the end of their useful life, when
taken out of service in the United States or Canada. The RBRC
program provides a convenient alternative to placing used
Li-ion batteries into the trash or the municipal waste stream,
which may be illegal in your area.
Important • When the battery is worn out, insulate the terminals with
tape before disposal
Please call 1-800-8-BATTERY for information on Li-ion battery recycling and disposal bans/restrictions in your area.
Zebra Technologies Corporation’s involvement in this program
is part of our commitment to preserving our environment and
conserving our natural resources.
Outside North America, please follow local battery recycling
guidelines.
Product Disposal
Do not dispose of this product in unsorted
municipal waste. This product is recyclable.
Please recycle according to your local standards. For more information, please see our
web site at: http://www.zebra.com/recycle.
50
MZ Series User Guide Appendices
Page 47
Appendix E
Product Support
When calling with a specific problem regarding your
printer, please have the following information on hand:
• Model number/type (e.g. MZ 220)
• Unit serial number
• Product Configuration Code (PCC)
For Product Support Contacts, see the table on the next
page or contact your local re-seller.
MZ Series Serial Number Label
MZ 220 illustrated
MZ Series User Guide Appendices
Serial
Number
Bar Code
PCC
Bar Code
51
Page 48
Product Support Contacts
In the Amer icas contact
Regiona l Headquarters Technical Supp ortCustomer Ser vice Dept.
Zebra Technol ogies Corporation
475 Half Day Road, Su ite 500
Lincolnshire, Illinois 60069 U. S.A
T: +1 847 634 6700
Toll-free +1 800 423 0422
In Europe, Africa, the Middle East, and India contact
Regiona l HeadquartersTechnical Supp ortInternal Sal es Dept.