Zebra Technologies TTP 8000 User Manual

Zebra® TTP 8000

Kiosk Receipt Printer

Technical Manual

P1003638-003 Rev. A

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;

and all product names and numbers are trademarks, and Zebra, the Zebra

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Control Board Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Feed button: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Electrostatic Discharges, and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Making a Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Paper Path Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Paper Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Paper Level Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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Contents

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Auto Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using Manual Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Self-test Printout and Other Power ON Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power ON Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5 • Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How the commands are described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Summary Of Control Codes & Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Software Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Black Mark (Top-Of-Form) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Text Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Graphics commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Print commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Cut and Present Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

System Related Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Status reporting commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Character Bitmap Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Logotypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Status Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6 • Default Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

How the Parameters are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Serial Interface Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Parallel Port Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Fixed Document Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

7 • Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Aligning Preprint and Thermal Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Parameters Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Black-mark Sensing from Within Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Contents

8 • Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

9 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Firmware and Hardware Revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Serial Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Text Modes (Non-Windows Applications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Paper Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Thermal Coating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Preprinting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Black Mark Size and Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Part Number List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

11 • 中国 RoHS 材料声明

(China RoHS Material Declaration) . . . . . . . . . . . . . . . . . . 125

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

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Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

P1003638-003 TTP 8000 Technical Manual 10/19/2009

About This Manual

This manual contains the information required to install the printer and to run it from a host computer such as a PC.

Introduction

Updating

The TTP 8000 series consists of TTP 8200 with a resolution of 203 dpi, and TTP 8300 with a resolution of 300 dpi. This manual applies to both versions and notes are made where they differ.

Programming on page 31 gives the applicable control-codes and escape-sequences supported

by the printer processor firmware.

Other chapters of the manual contain information about the printer status codes, communications parameters, test print functions, specifications, etc.

This manual will be updated as, from time to time, printer functions and features may be added or amended. You will always find the latest edition on our web site (http://www.zebra.com).

If you require functions not found in this manual edition please contact Technical Support for your region or the Zebra partner the printer was purchased from.

10/19/2009 TTP 8000 Technical Manual P1003638-003

About This Document

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

The Americas

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com

To request a repair in the U.S., go to www.zebra.com/repair

T: +1 847 793 6868 T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: clientcare@zebra.com

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

APACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

P1003638-003 TTP 8000 Technical Manual 10/19/09

Product Presentation

The TTP 8000 kiosk printer series consists of a family of printers that will print A4 or Letter paper width depending on the printer configuration. Different configurations and paper handling options are available.

Figure 1 • TTP 8000 Printers

Note • Roll holders shown in Figure 1 are options.

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Product Presentation

Figure 2 • Printer Exterior, Side View

The TTP 8000 series of kiosk printers use direct thermal printing. The print speed is up to 100 mm per second.

The printer has an integrated control board that communicates with the host computer through either an USB orIEEE-1284 bi-directional parallel port. Printer drivers for Microsoft Windows are available. The USB and parallel interface printers are compatible with the Plug and Play standard. It is also possible to address the printer directly from the kiosk software without using a driver.

The flip-up printhead and presenter modules give the operator complete access to the paper path for maintenance purposes.

The loop generating presenter mechanism handles documents of various lengths. It holds the printout until printed, then cuts and presents the complete printout to the customer. The “retract and retain” function can retract uncollected printouts into a wastebasket inside the kiosk.

Note • The compact version of the printer does not have presenter or retract function, and the

vertical printer has limited use of retract as the retract path faces the same direction as the normal eject path.

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Figure 3 • Printer Exterior, Rear View

Product Presentation

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Product Presentation

Indicators

The status indicator flashes in various sequences to indicate specific statuses or warnings.

The status indicator (see Figure 3, Printer Exterior, Rear View, on page 11) has several functions:

ON constantly The printer is operational.

Flashes rapidly Indicates error. Hold down the feed-forward button and the number of

flashes will reflect the status-code. See Table 1.

Flash, pauses, flash

Number of Flashes

Fast flashes

Steady light

Off

Indicates warnings of non-severe error. The number of flashes reflects the warning-code. See Table 2.

Table 1 • Status Codes

Status Code Description

Paper jam in presenter

Cutter cannot return to home position

Out of paper

Printhead lifted

Note • Only available on printers with printhead open sensor

installed.

Paper wrapped around platen (under head)

Temp error, printhead is above 60°C

Presenter not rotating

Checksum error, firmware

Wrong firmware type

No firmware is loaded, or wrong firmware checksum

Status-codes are reset:

• When the conditions causing them are removed.

• When the printer is turned off/on.

• When the printhead is lifted and then lowered. On printers without printhead lifted sensor, remove paper, install again, and press the Feed button to reset.

• When the hardware reset command is received.

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Table 2 • Warning Codes

Product Presentation

Indicators

Number of Flashes

Warning Code Description

2 Paper low

3 Weekend low*

*. Warning-codes are reset automatically when the cause for them are removed.

Control Board Indicators

The control board has two power indicators behind the power connector. To see the indicators, open the printhead and look down between the platen and the printer frame.

Green indicator constantly ON 24 V present Red indicator constantly ON 5 V OK (generated on control board)

Note • This signaling is disabled by default. It can be disabled/enabled through parameter setup

Table 3 • Control Board Indicators

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Product Presentation

Feed Button

Using the Feed button:

When you have inserted the paper under the printhead, press the Feed button and the printer will feed it forward, cut and eject a printout, then switch to on-line mode. Each press on the Feed button will feed, cut, and present one form length.

Is there paper in the presenter section of the printer?

If… Then…

No Press the Feed button once to make a Form Feed. (Feed, cut, and present a

complete page.) In black mark mode, the page will be synchronized with the black mark.

Yes Press the Feed button once to clear the presenter.

When auto-loading paper, and the paper does not feed straight:

1. Press the Feed button once to stop the loading process.

2. Correct the error.

3. Press the Feed button once more to commence with the loading.

When loading paper manually:

1. After closing the printhead, press the Feed button to feed-cut-eject one page.

2. Press and hold the Feed button while turning on the power to print a self-test printout. See

page Making a Test Printout on page 21.

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Unpacking

Press down

Remove

Unhook

When a new printer is delivered the printhead is secured with a shipping strap. Remove this by pressing it downwards and disengage it from the parallel interface hole, then turn it up and remove the shipping strap.

Installation

Figure 4 • Removing the Shipping Strap

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Installation

SW01006B

Roll under or behind; Looping presenter version

Roll over or behind; Compact version

Narrow kiosk fit, fan fold paper; Vertical version

Roll under or behind; Standard version with looping presenter

Roll over or behind; Compact version

Narrow kiosk fit, fanfold paper; Vertical version

Installation Considerations

There are a number of printer mounting options available to install the TTP 8000 printer in a self-service kiosk enclosure, as illustrated in Figure 5. See also Printer Dimensions

on page 113.

Figure 5 • Installation Options

)

Additional space is required for paper replenishment and paper jam removal. Consider mounting the printer on a movable platform so that the printer can be maintained outside the kiosk enclosure.

Important • It is essential for the function of the printer that the paper is rolled in the correct

direction for the model of printer that you have.

Table 4 • Media Mounting Configurations

Media Type Standard Vertical Compact

Roll media XXX Fanfold media X X X Roll behind printer X X X Roll under printer X X X Roll above printer X Thermal coating outside of roll X X X Thermal coating inside of roll X

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Electrostatic Discharges, and Earth Currents

Preventing ESD and earth currents from affecting the printer operation requires proper connection of the printer chassis to protective earth through a mounting platform or through a separate earth conductor. The signal ground is not connected to protective earth (chassis) inside the printer.

See Figure 6. Fasten an earth cable to the printer using an M4x6 screw. Always put a lock washer between the chassis and the connector.

Figure 6 • Attach Earth Cable

Installation

Installation Considerations

Ambient Light

There are optical sensors just inside the paper exit at the front of the printer.

To ensure proper printer operation, design the printer enclosure so that it prevents direct sunlight or light from indoor lamps from reaching the sensor through the paper exit.

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Installation

Connecting to the Computer

Caution • Using a non-approved cable with the printer may void the FCC and other EMC

approvals of the printer.

Using the Parallel Interface

1. Connect the printer to the parallel port of the computer to be used.

2. Connector J10 is an IEEE-1284 type C, 36-pole mini Centronics, with clip latches. See

Figure 21 on page 96 for pin assignment of J10.

3. Use only certified cables marked IEEE-1284. See Part Number List on page 124 for

cables from Zebra Technologies.

Figure 7 • IEEE-1284 cable with Type A and Type C Connectors

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Using the USB Interface

1. Connect J13 of the printer to the USB port of the computer or the USB hub to be used.

USB connectors can be recognized by the following symbol: .

2. Connector J13 is a 4-pin USB type B connector. See USB on page 98 for pin assignment.

A suitable cable is available from Zebra, see Part Number List on page 124 for part number.

Note • The USB interface on printers with hardware revision A does not trigger enumeration

in Windows when the printer is reset. Reset occurs after font, logotype, firmware and parameter storage. This means that the printer will disappear from the list of available printers at reset, and appear again when the PC is restarted. In normal operation this will not happen. Powering off/on the printer starts enumeration.

You can see the hardware revision on the self-test printout.

Figure 8 • USB Cable with Type A and Type B Connectors

Installation

Connecting to the Computer

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Installation

Connecting to the Computer

Connecting the Power

Caution • Use only the recommended Zebra power supply (see Part Number List

on page 124

1. Attach a ground cable to the ground screw on the printer.

2. Connect the cable from the power supply to J8.

3. Connect the power cable to the line outlet.

4. Apply power to the printer.

for part number).

If you use another type of power supply unit, connect the voltages according to the following illustration.

Important • The ground and the 24 V ground must be separated in the power supply to avoid

ground loops!

At the printer end of the cable, use a Tyco Mate-N-Lok connector housing and two contact-sockets:

Figure 9 • Power Connection

Tyco No. 350777-1 Tyco No. 350689-1

Table 5 • Current Consumption at Factory Default Settings

Print Density TTP 8200 TTP 8300

None (Idle) 0.15 A 0.15 A 10% coverage 1 A 2 A 20% coverage 2 A 3 A 30% coverage 3 A 4 A 40% coverage 4 A 5 A 50% coverage 5 A 6 A

All black printing 10 A 12 A

Note • Print speed, burn time, and temperature affects these values.

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Making a Test Printout

You can make a self-test printout if you want to verify that the printer operates correctly. See

Self-test Printout and Other Power ON Modes on page 29.

Paper Path Adjustment

Paper Width

When delivered, the paper width is adjusted to 210-mm for A4, and 216-mm for Letter paper versions of the printer. To adjust the width, do as follows:

1. Loosen the two screws on each side that holds the guide wings (see Figure 2, Printer

Exterior, Side View, on page 10).

For A4-paper Pull the wings together as much as possible, and then tighten the

For Letter paper Push the wings apart as much as possible, and then tighten the

screws.

Installation

Making a Test Printout

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Installation

Paper Path Adjustment

Paper Level Sensors

The printer has inputs for two paper level sensors.

Sensor status is reported to the host computer when it asks the printer for status. If you want the indicator on the printer to flash to show paper level sensor status, you must enable signaling using parameter No. 52, see Default Parameter Settings on page 71.

Figure 10 • Sensors on Large Roll Holder

The paper-near-end sensor alerts the system when a couple of meters of paper remain. The purpose of this sensor is to get an early alert so that you can replace the paper in time in remotely located kiosks.

The weekend sensor should alert when the remaining paper does not last over a weekend. A reason to use this sensor is that it is more expensive to get a service technician out on a weekend or holiday, than it is to replace the paper before it is totally empty.

The Zebra 150 mm paper roll holder can be equipped with one paper-near-end sensor, while the larger paper holders have both paper-near-end and weekend sensors.

When installing the Zebra paper holder just connect the cable from the roll holder to connector J1 at the back of the printer. See Printer Exterior, Rear View on page 11.

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Installation

Paper-nearend sensor

Sharp GP2S40

Near end

Roll holder shaft

Weekend sensor

Gray

Red

Blue

Black

PL SENSE

WE SENSE

+5 V

Sharp GP2S4

21436

SW97081D

200

Ω200

Ω47 kΩ47 k

Green

Installing a Printer Driver

If you use custom designed paper holders, connect the sensors according to Figure 11.

Figure 11 • Paper-near-end Sensor Connection

Installing a Printer Driver

A printer driver for Microsoft Windows™ is available on the Zebra web site

http://www.zebra.com

and refer to the Kiosk Driver Reference Guide, Part Number P1006873-001, available on www.zebra.com for detailed driver information.

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. Please follow the installation instructions that accompany the drivers

Installation

Notes • ___________________________________________________________________

__________________________________________________________________________

Installing a Printer Driver

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Operation

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Operation

Installing a Paper Roll

Preparations

1. Turn the new paper roll as shown. The paper should be inserted into the printer with the

temperature-sensitive side up.

Figure 12 • Paper Roll Orientation

2. Tear off approximately 0.5 m from the new paper roll.

Caution • This is important since the outer end of the paper is usually fixed to the roll with

some type of glue or self-adhesive substance that might otherwise cause paper jam or even printhead damage.

Figure 13 • Tear Off 0.5 m from the New Paper Roll

P1003638-003 TTP 8000 Technical Manual 10/19/2009

Using Auto Load

1. Make sure the printer is turned ON.

2. Make sure the front edge of the paper is straight.

3. Enter the paper between the guide wings and feed it straight into the printer.

4. The platen should grip the paper, feed one form length, cut and eject, and set the printer

online.

Note • Autoloading works if the printer is on, the head is down and locked, and the Paper

Out flashing sequence is showing on the status indicator. If you see that the paper does not pull straight, press the Feed button to stop the loading, then straighten the paper, and press the button again to commence.

Using Manual Load

1. Open the printhead by pulling the two release levers back and tilt up the printhead.

Operation

Installing a Paper Roll

Figure 14 • Manual load of new paper

2. Position the paper on the shelf so that it passes the rubber platen roller.

3. Close the printhead. Remember to push the printhead release levers forward. Note that the

paper must be between the guides (circled in the above picture), and under the black plate (arrow).

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Operation

Clearing Paper Jams

4. Press the Feed button and the paper will feed, cut and eject a printout, and then

automatically go online.

Clearing Paper Jams

Should a paper jam occur, follow the procedure below:

1. Open the presenter top plate by loosening the two thumbscrews, and lifting up the plate.

2. Tear off the jamming paper against the fixed cutter blade, remove all jammed paper, and

make sure the paper path is clear.

3. Close the presenter top, and press it down while tightening the screws.

Figure 15 • Loosen both thumbscrews and flip open the presenter top.

Figure 16 • Tear off the jamming paper against the fixed cutter blade.

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Self-test Printout and Other Power ON Modes

1. Remove power from the printer.

If your printer has a power switch, turn the power off. If it does not, remove power to the printer.

2. Hold the feed-forward button depressed while powering ON the printer. Keep the button

depressed until the presenter motor buzzes.

This produces a printout showing the firmware program version and date, control board revision number and serial number, name of loaded fonts and logotypes, parameter settings, and the set printhead burn-time.

3. Each successive press of the button will produce a test printout.

4. To exit self-test mode, switch the printer OFF and ON, or send a reset command.

Note • You can also print a self-test printout by sending the command <ESC>P<0> to the

printer.

Operation

Power ON Modes

Normally the printer is immediately ready for use when you switch it ON. You can enable several test and maintenance functions by giving simulating sensor signals while switching ON the power.

Print Mode Feed button Paper Printhead

Normal Released Don't care Don’t care

Self-test printout Pressed Loaded Down

Important • For printers without head up sensor, modes requiring printhead-up are not

supported.

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Operation

Notes • ___________________________________________________________________

__________________________________________________________________________

Self-test Printout and Other Power ON Modes

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