Zebra Technologies TTP 2000 User Manual

Zebra® TTP 2000

Kiosk Receipt Printer

Technical Manual

P1002902-002 Rev. A

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;

and all product names and numbers are trademarks, and Zebra, the Zebra

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Looping Presenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing a Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Quick-Fit Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using a Zebra Roll Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Design Your Own Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Electrostatic Discharges and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing a Paper-Low Sensor (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the TTP 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the TTP 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the TTP 2030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Making a Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Customizing the Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

09/14/2009 TTP 2000 Technical Manual P1002902-002

Contents

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 • Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How the Commands are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Summary of Control Codes & Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Software Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Black Mark (Top-of-Form) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Text Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Barcode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Code 128 / EAN128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Graphics Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Print Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cut And Present Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

System Related Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Status Reporting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Font Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Character Bitmap Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Logotypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Erasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Status Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

6 • Default Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

How the Parameters are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Summary of Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Parallel Port Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Fixed Document Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Contents

7 • Page setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Aligning Preprint and Thermal Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Black Mark Calibration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parameters Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Parameter n36 — Document Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Parameters n37 and n38 — Page Length Minimum . . . . . . . . . . . . . . . . . . . . . . . . 104

Parameter n39 — Max Black Mark Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Parameter n40 — Min Black Mark Length (Garbage Filter) . . . . . . . . . . . . . . . . . . 104

Parameter n41 and n42 — Black Mark Cut Offset . . . . . . . . . . . . . . . . . . . . . . . . . 106

Auto Cut-Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Manual Cut-Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

FF (Form Feed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Black-Mark Sensing from within Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

8 • Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Serial, TTP 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Parallel, TTP 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Error Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

USB, TTP 2030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

9 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Cleaning the Presenter and Platen Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Direct Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Basic Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Part Number List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Universal Roll Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Install the Universal Media Roll Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

09/14/2009 TTP 2000 Technical Manual P1002902-002

Contents

11• 中国 RoHS 材料声明 (China RoHS Material Declaration) . . . . . . . . . . . . . . 133

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

P1002902-002 TTP 2000 Technical Manual 09/14/2009

About This Manual

Updating

Introduction

This manual will be updated as, from time to time, printer functions and features may be added or amended. You will always find the most recent edition on our web site at www.zebra.com.

If you require functions not found in this manual edition, please contact Technical Support for your region or the Zebra partner the printer was purchased from.

09/14/2009 TTP 2000 Technical Manual P1002902-002

About This Document

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com

Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key: T: Telephone

F: Facsimile E: E-mail

The Americas

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair.

T: +1 847 793 6868 T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001 E: c

seurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

APACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836 E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Presenter driver

Loop area

Printhead

Paper entry

Control board

Control panel on both sides of the printer

Retract exit

(to waste basket)

Printout exit

Cutter

Product Presentation

The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal printing. All models feature an integrated guillotine cutter, control board, and a looping presenter with a built-in retract-and-retain function. The print speed is up to 150 mm per second and the presenting speed 300 mm per second to ensure high throughput.

The print head can easily be opened to give the operator access to the paper path and print head for maintenance purposes.

Figure 1 • Principle of Operation

09/14/2009 TTP 2000 Technical Manual P1002902-002

Product Presentation

The communication interface of the control board differs between the versions of TTP 2000:

TTP 2010 TTP 2020 TTP 2030

Interface Serial Parallel USB

A printer driver for Microsoft Windows™ is available, and the USB and Parallel version of the printer is compatible with the Plug and Play standard.

The printer’s control command language makes it easier to print directly from the kiosk software without using a driver.

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Product Presentation



Cut



Present

Printout

Store printout

in loop

Retract to wastebasket

Cut

Present

Retract





Looping Presenter

Figure 2 • Looping Presenter

The TTP 2000 series printers feature a looping presenter mechanism with a built-in retract-and-retain function. The following illustrations provide an overview of the functionality of the various stages of printer operation.

• It handles documents of various lengths by

storing the printed paper in a loop.

• It holds the printout until fully printed and cut

before presenting the completed printout to the customer.

• A portion of the printout is presented. When

the customer takes the receipt, the printer detects the motion of the paper and issues the rest of the receipt.

• The retract-and-retain function can retract

uncollected printouts and drop them in a wastebasket inside the kiosk. Retracts are reported to the driver so any remaining data for that printout can be deleted.

09/14/2009 TTP 2000 Technical Manual P1002902-002

Product Presentation

Feed Button

Status Indicator

Power Indicator

Printhead lock/ cutter protection

Interface Connector

Power Connector

Paper low Connector

Print Head lock/cutter guard

Controls

Figure 3 • Rear View

The Feed button and indicators are duplicated on both sides of the printer so that they are easily accessible regardless of how the printer is installed.

Feed Button

The | blue Feed button has several functions:

• Press and release will feed, cut, and present a complete page.

• Any data in the print buffer will be printed. If the buffer is empty the page will be blank. In black-mark mode, the page will be synchronized with the black-mark.

• On printer with firmware 3.83 and higher, press and hold Feed for three seconds while turning on the power, or press and hold Feed just after closing the print head, will print a self-test printout.

• On printers with old firmware, lower than version 3.83, press and hold Feed while turning on the printer or press and hold Feed just after closing the print head, to print a self-test

printout (See Making a Self-Test Printout on page 26).

P1002902-002 TTP 2000 Technical Manual 09/14/2009

• Press and hold Feed while closing the print head and the printer will enter top of form

sensor calibration mode (see Black Mark Calibration Process on page 103).

Power Indicator

When the ● green power indicator is illuminated, a 24V supply is connected to the printer.

Status Indicator

The ● orange status indicator has several functions:

• ON constantly — the printer is operational

• Flash, flash, pause, flash, flash— is the warning-code for paper low.

The warning-code is reset automatically when the condition causing it is removed. This behavior can be enabled by setting parameter 52 (Warning Level) to 001.

• Flashes rapidly — indicates error. Press and hold the Feed button and the number of flashes will reflect the status-code.

10 Black mark not found (on media load)

11 Black mark calibration error

Fast flashes Checksum error at firmware loading

Steady light Wrong firmware type

1 Presenter jam, paper cannot be ejected / retracted

2 Cutter cannot return to home position

3 Out of paper

4 Print Head lifted

5 Paper feed error (under head)

6 Temp error, print head is above 60°C

7 Paper jam during present

8 Paper jam during retract

Product Presentation

Controls

Status codes are reset when:

• the conditions causing them are removed

• the printer is power cycled (turned off/on)

• the print head is lifted and then lowered to clear a paper jam.

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Product Presentation

Notes • ___________________________________________________________________

__________________________________________________________________________

Controls

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Installation

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Installation

Paper Guide

Screw

M2.5 x 6

Width in mm

“T”-hole

Installing a Paper Guide

The TTP 2000 printers require a paper guide for proper operation. This paper guide allows the printer to be configured for use with 58, 60, 80, or 82.5 mm width media. The printer senses which paper guide is fitted and adjusts to it automatically. The TTP 2000 printers are delivered without paper guide fitted.

1. Select the paper guide you want to install.

Note • Evaluation kits contain all sizes of paper guide that are available. For regular

volume deliveries, the appropriate guide must be ordered separately. The printer will not operate properly without a guide.

2. Open the print head by pushing green print head lock plate towards the rear of the printer

and lifting up the print head, see Figure 22, Opening the Print head, on page 32.

3. Loosen the screw on the backplate of the printer. Insert the T-shaped tab of the printer

guide into the T-hole and fasten the screw.

4. Close the print head.

Figure 4 • Fitting a Paper Guide

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Installation Considerations

Horizontal

Screen











Screen

Vertical

The TTP 2000 printer is designed to be installed in an enclosure such as a self-service kiosk.

Caution • NEVER use screws that go into the printer more than 4 mm! Longer screws will

damage the electronics inside.

Orientation

The TTP 2000 can be installed horizontally or vertically. Vertical installation is suitable for narrow kiosk designs. The printer can be programmed to present the receipt from either of the two output paths, retract and standard. The standard output becomes the retract, and the retract output feeds the printout to the customer.

The printer can be installed in different orientations. Set parameter n57 to the appropriate

setting and the printer adapts to its new orientation. Refer to System on page 96 for more

information.

Installation

Installation Considerations

Figure 5 • Orientation Options for Installation

Note • In vertical mode the printer does not loop the paper but stores it hanging down, then

cuts and ejects vertically when the printout is ready.

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Installation

Retract

exit

Printout exit

Optional quick-fit hubs

Standard exit

Installation Considerations

Quick-Fit Hubs

Figure 6 • Front, Bottom View

The printer attaches to the kiosk using two screws or slides into place using the optional quickfit hubs.

Caution • NEVER use screws that go into the printer more than 4 mm! This will damage

the electronics inside.

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Using a Zebra Roll Holder

Roll holders for the TTP 2000 series printers can accomodate 58, 60, 80, or 82.5 mm width media.

Zebra roll holders offer a number of paper roll positions including behind and below the printer, ensuring quick and easy installation in a wide range of self-service kiosks. One example is the Wall Mount roll holder shown below with the quick-fit hub kit which allows you to easily attach or remove the printer from the roll holder. See Chapter 10 for more detailed information on Zebra roll holders available for the TTP 2000 series printers.

Figure 7 • Wall Mounted Roll Holder

Installation

Using a Zebra Roll Holder

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Installation

20 mm

Paper width

+ 10 mm

44 mm

10 mm

∅

12 mm

∅

6.5 mm

10 mm

90.8 mm

132 mm

156 mm

Leaf spring 01473-000

∅

11 m m

10 mm

Add material for corner radius

Min. 100 mm

Center

10 mm

Using a Zebra Roll Holder

Design Your Own Mounting

The illustration below gives an example of a printer-mounting shelf. See Figure 33, Printer

Dimensions (Measurements), on page 125, and the 3D solid models and outline drawings for

CAD that are available on http://www.zebra.com.

Figure 8 • Example of a Simple Shelf For Fastening a Standard Printer Using

Quick-fit Hubs and a Leaf Spring Retainer (Order No. 01473-000)

Additional space is required for paper loading and paper jam removal. Consider mounting the printer on a movable platform so that the printer can be maintained outside the printer enclosure.

Note • The paper entry angle must be set properly to avoid paper jams in the presenter. Refer

to Paper on page 121 for the specification.

Caution • NEVER use screws that go into the printer more than 4 mm! This will damage

the electronics inside.

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Electrostatic Discharges and Earth Currents

Preventing ESD and earth currents from affecting the printer operation requires proper

connection of the printer chassis to protective earth through a mounting platform or through a separate earth conductor.

Ambient Light

There is an optical sensor 20 mm behind the paper exit at the front of the printer.

To ensure proper printer operation, design the printer enclosure so that it prevents direct sunlight or light from indoor lamps from reaching the sensor through the paper exit.

Installation

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Installation

Paper-low sensor

J10

PL SENSE

SW97081F

200 ohm

100 pF

Paper roll New

Near end

Roll holder shaft

Gray = Connection

inside printer

Paper low

connector

Installing a Paper-Low Sensor (Optional)

A paper-low sensor alerts the system when a certain length of paper remains on the roll. The purpose of this sensor is to get an early alert so that you can replace the paper roll in time in remotely located kiosks.

All paper roll holders supplied by Zebra can be equipped with paper-low sensors. Mount the paper-low sensor to the roll holder and connect the cable to the paper-low connector at the back of the printer.

Figure 9 • Paper-low Sensor Connection

Figure 10 • Location of Paper-low Connector

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Connecting to the Computer

Interface

connector

Caution • Using a non-approved cable with the printer may void the FCC and other EMC

approvals of the printer.

Figure 11 • Location of interface connector

Installation

Connecting to the Computer

Connecting the TTP 2010

Connect the printer to the serial port of the computer using Zebra serial cable, Part Number 10825-000. This cable is configured to work properly with our serial printers.

Figure 12 • Serial Interface Cable 10825-000

Connecting the TTP 2020

Connect the printer to the parallel port of the computer using Zebra parallel cables, Part Number 01366-000 or 01366-090. These cables are configured to work properly with our parallel printers.

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Installation

Connecting to the Computer

Note • The printer end of the cable should have an IEEE-1284 type C, 36-pole mini

Centronics, with clip latches, see Parallel, TTP 2020 on page 111 for pin assignment.

Figure 13 • IEEE-1284 Cable with Type A and Type C Connectors

Connecting the TTP 2030

Connect the printer to the USB port of the computer. A suitable cable is available from Zebra, Part Number 105850-028.

Figure 14 • USB Cable with Type A and Type B Connectors

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Connecting the Power

Power

Connector

Use the appropriate Zebra power supply (see Figure 41 on page 132 and Figure 42

on page 132 for illustration and part number).

Figure 15 • Location of Power Connector

Installation

Connecting the Power

Caution • Connecting the printer to an incorrect voltage can result in electric shock

and damage to the printer.

On power supplies with line voltage selector, make sure it is set to your local line voltage.

Caution • Never hot connect the 24V cable. This will cause damage to the printer

electronics or the power supply.

Connect the cable from the power supply to the power connector on the back of the printer.

Connect the power cable to the line outlet.

4. Turn ON the power.

Table 1 • Current Consumption

Mode 58-60 mm paper width 80 – 82.5 mm paper width

Idle 150 mA 150 mA

Standard text printing 2 A average 3 A average

All black printing 6 A 8.5 A

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Installation

Making a Self-Test Printout

A Self-Test Printout provides a printout showing information specific to the printer, including:

• Firmware version

• Control board (PCA) revision

• Paper width

• Serial number

• Installed fonts and logotypes

• Parameter settings

• Barcode support

To make a Self-Test Printout:

1. Enter Self-Test Mode using one of the following methods:

If… Then…

the printer has firmware version 3.83 or higher

the printer has firmware lower than version 3.83

Press and hold the Feed button for 3 seconds.

a. Press and hold the Feed button just after closing the

print head.

b. See Figure 16. Press and hold the Feed button (1)

while turning on the power (2) to the printer.

c. Hold down the Feed button until printing starts.

Each successive time the Feed button is pressed will produce an additional Self-Test printout until Self-Test Mode is exited.

d. Exit Self-Test Mode by power cycling the printer

(turning the power off then on again). If the power switch is not easily accessible, open and close the print head.

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Making a Self-Test Printout

Self-test

Figure 16 • Locate the Feed Button and On/Off Switch

Installation

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Installation

www.zebra.com

TTP 2030 Kiosk Printer

Logotype No. 0

Customizing the Self-Test Printout

The self test printout starts with a text line and a Zebra logotype. This logotype is a printout of the logotype stored in position 0. To customize self-test printouts, delete all logotypes and

store a custom logotype in position 0. Refer to Logotypes on page 74 for more information.

Figure 17 • Logotype No. 0 is printed on the self test printout.

Installing a Printer Driver

A printer driver for Microsoft Windows™ is available on the Zebra web site

http://www.zebra.com. Please follow the installation instructions that accompany the drivers

and refer to the Kiosk Driver Reference Guide, Part No. P1006873-001, available on www.zebra.com for detailed driver information.

P1002902-002 TTP 2000 Technical Manual 09/14/2009

Operation

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Operation

Temperature-sensitive coating

SW96074C

SW96075C

Glue or similar substance

Installing a Paper Roll

1. Turn the new paper roll as shown in Figure 18. The paper should be inserted into the

printer with the temperature-sensitive side up.

Figure 18 • Paper Roll Orientation

2. Tear off a full turn of the paper from the new paper roll.

Caution • This is important since the outer end of the paper is usually fixed to the roll with

glue or other adhesive substance that might cause a paper jam or print head damage.

Figure 19 • Tear Off a Full Turn from the New Paper Roll

3. Make sure the printer is turned ON.

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