Zebra Technologies TFF-2000-00AA Users Guide

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User Guide

WhereCall IV User’s Guide

WhereCall IV Part Number TFF-2220-00AA

WhereCall IV PLC Part Number TFF-2221-00AA

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User Guide

User Guide Special Notices

Warnings call attention to a procedure or practice that could result in personal injury

if not correctly performed. Do not proceed until you fully understand and meet the

required conditions.

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Cautions call attention to an operation procedure or practice that could damage the

CAUTION

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product if not correctly performed. Do not proceed until understanding and meeting

these required conditions.

Notes provide information that can be helpful in understanding the operation of the

product.

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FCC Requirements

Zebra Enterprise Solutions is a division of Zebra Technologies Corporation. The following

regulatory agency information is for Model TFF-2220 devices, which includes part numbers

TFF-2220-00AA and TFF-2221-00AA.

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference

(2) this device must accept any interference which may cause undesired operation

FCC ID: I28TFF-2000-00AA

This equipment has been tested and found to comply with the limits for both Class A and Class

B devices, pursuant to Part 15 of the FCC Rules & Regulations.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Radio Type Approval Number: 3798B-TFF2000

RF Notice

Any changes or modifications to Zebra Enterprise Solutions (ZES) equipment not expressly

approved by ZES could void the user’s authority to operate the equipment.

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Document Revision History

Revision Change Change Description Date Author

A Initial Release 2/3/09 DCB

B C01769 Update mounting bracket photos and

6/10/09 DCB

change WhereNet to ZES

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Table of Contents Page

1 Overview 7

2 Components 9

2.1 ISO 24730 System 9

2.1 CCX System 10

3 Installation & Mounting 11

3.1 Poly-Lock 11

3.2 Mounting WhereCall IV with Poly-Lock 12

3.3 WhereTag Foam Tape Squares 13

3.4 Mounting WhereCall IV with Foam Tape Squares 14

3.5 Cable Hanging Mounting Bracket 15

3.6 Installing WhereCall IV with Cable Hanging Bracket 16

3.7 Screw Mounting Bracket 17

3.8 Installing WhereCall IV with Screw Mounting Bracket 18

4 Operation of the WhereCall IV 19

4.1 Call Mode 20

4.2 Switch Mode 21

4.3 Turning WhereCall IV Off 22

4.4 Switching WhereTag IV Modes 22

4.5 Changing System Protocols 23

4.6 WhereCall IV Soft Messages 24

4.7 Changing the WhereCall IV Batteries 25

5 WhereCall IV LCD Display Messages 28

6 Specifications: WhereCall IV Device 31

7 Configurable Parameters 33

8 WhereCall IV PLC 34

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8.1 WhereCall IV PLC FCC Requirements 35

8.2 WhereCall IV PLC Overview 36

8.3 WhereCall IV PLC Installation & Mounting 37

8.4 Connecting the WhereCall IV PLC 38

List of Figures Page

Figure 1: The WhereCall IV 8

Figure 2: Poly-Lock fastener with adhesive backing 11

Figure 3: Poly-Lock positions 12

Figure 4: Foam tape squares 13

Figure 5: Foam tape squares 14

Figure 6: Cable Hanging Mounting Bracket 25798 15

Figure 7: Attaching WhereCall IV to Mounting Bracket 16

Figure 8: Cable Hanging Bracket Installed 17

Figure 9: Screw Mounting Bracket 25798 17

Figure 10: Screw Mounting Bracket Installed 18

Figure 11: Battery Replacement 27

Figure 12: WhereCall IV PLC Electrical Connection 39

Figure 13: WhereCall IV PLC Electrical Block Diagram 40

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1 OVERVIEW

The Zebra Enterprise Solutions (ZES) WhereCall System allows users in manufacturing and

assembly operations to request service or specific parts without leaving their workstations.

Specific parts or service requests may be assigned to individual WhereCall IV devices so that

users may indicate which item is needed. For example, an assembly worker using several parts:

Each part is associated with a separate WhereCall IV device located in the workstation. By

pressing the green button on the WhereCall IV device, a radio signal is sent by the WhereCall

System to the computer system in the supply area, indicating which workstation requires the specified part or service. The display will first blink CALL , and then alternate between CALL

and the time since the button press. This message can be customized to site preferences.

The WhereCall IV also operates in an optional SWITCH mode. This mode can be used to indicate a status; the display will blink either -- ON -- or - OFF -- to indicate a functional status.

The status will toggle each time the button is pressed. These messages can also be customized

to site preferences. Each status can display a multi-word message on up to two different screen

buffers.

To insure that the WhereCall system is in constant operation, real-time monitoring using an “I’m

Still Alive” blinking transmission advises the system supervisor of the status of each WhereCall

IV device. Battery status is also included in these “I’m still alive” messages as well as in the

switch blinks, as well as in the button initiated blinks.

The WhereCall IV may be mounted in a work area with removable fasteners, double-sided foam

tape or with mounting brackets and screws (Refer to Section 2.1, Installation and Mounting).

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Flashing apostrophe

Durable high visibility yellow plastic case

indicates CCX mode is enabled

Large pushbutton to activate WhereCall IV blinks or to advance through menu options

Easy to read 8-character, 14-segment LCD display

Flashing decimal indicates ISO 24730 transmission

Figure 1: The WhereCall IV

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2 COMPONENTS

2.1 ISO 24730 System

The WhereCall ISO 24730 System consists of four major components: the WhereCall IV

device; a location antenna; a location processor and a ZES computer server. This document

details only the WhereCall IV device.

The WhereCall IV is a palm-sized device approximately 6.3 inches by 1.7 inches, 1.2 inch thick,

in a yellow case. A green colored actuator button is on the right side of the device. A liquid

crystal display (LCD) screen is located next to the button, near the center of the device.

The ZES Location Sensor (LOS) or Locating Access Point (LAP) receives radio signals from

the WhereCall IV device when the work station user sends a call requesting parts by pressing the

green button on the WhereCall IV. These signals are transferred from the LOS/LAP by

Ethernet or wireless backhaul to the VSS server. A message is generated by the server and sent

to the user’s computer system indicating that a part is needed at workstation initiating the

replenishment request..

If necessary, a WhereWand hand-held programming device allows the ZES technician to

configure the WhereCall IV device for custom applications. The WhereWand is not required

for most applications.

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2.1 CCX System

The CCX System consists of four major components: the WhereCall IV device; CCX access

points; a wireless LAN controller and a location processor. This document details only the

WhereCall IV device.

The WhereCall IV is a palm-sized device approximately 6.3 inches by 1.7 inches, 1.2 inch thick,

in a yellow case. A green colored actuator button is on the right side of the device. A liquid

crystal display (LCD) screen is located next to the button, near the center of the device.

The CCX access points receives radio signals from the WhereCall IV device when the work

station user sends a call requesting parts by pressing the green button on the WhereCall IV.

These signals are transferred by cable to the wireless LAN controller.

The wireless LAN controller converts signals from the antenna(s) and sends them to the

location processor. The location processor passes the message through a VSS bridge to the

VSS server which send an alert to the user’s computer system indicating that a part is needed at

the location of the WhereCall IV device.

If necessary, the WhereWand hand-held communicator allows the ZES technician to configure

the WhereCall IV device. The WhereWand is not required for most applications.

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3 INSTALLATION & MOUNTING

The WhereCall IV may be mounted in a work area with removable fasteners, double-coated

foam tape, hanging brackets, or with mounting screws. . The WhereCall IV display is optimized

for viewing at an angle perpendicular from the operator or from above. Mounting the WhereCall

IV above an operator’s eyelevel does not provide maximum contrast for the LCD display.

Each WhereCall IV must be mounted in a location to provide an unobstructed view in at least

one direction. To maintain communication with the Location Antennas, do not install the

WhereCall IV inside a metal enclosure such as a metal cabinet.

3.1 Poly-Lock

A plastic, adhesive-backed fastener, Poly-Lock uses mushroom-shaped contact points that

overlap and snap together, forming a strong attachment that can be separated by a forceful pull.

Poly-Lock is not included with the WhereCall IV, but is available from ZES in precut squares.

Contact your ZES account manager for information, reference part number TM-204-00.

Figure 2: Poly-Lock fastener with adhesive backing

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Apply the Poly-Lock squares to these two locations

Figure 3: Poly-Lock positions

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CAUTION _________

3.2 Mounting WhereCall IV with Poly-Lock

Do not apply the poly-lock when the temperature is below 60°F (15°C) or above 90°F (32°C).

1. Select the desired location in the workstation to mount the WhereCall IV.

2. Clean the mounting surface and the back cover of the WhereCall IV with isopropyl alcohol.

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3. Select two pairs (they are shipped in attached pairs)of Poly-Lock squares, remove the

adhesive backing on one side of each pair, and then press them to the tag case, sticky side

down as shown in Figure 3.

4. You should now have two pairs of Poly-Lock attached to the back of the WhereCall IV.

Remove the adhesive backing from both squares.

5. While holding the WhereCall IV, gently press the unit against the mounting surface to assure

that the adhesive on the squares is bonded to the surface.

3.3 WhereTag Foam Tape Squares

WhereTag foam tape, both sides adhesive, provides a secure, semi-permanent mounting method

for the WhereCall IV device. Foam tape is not included with the WhereCall IV. Contact your

ZES Account Manager for information, reference part number TM-202-00.

Figure 4: Foam tape squares

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The foam tape applies a layer of permanent adhesive film to both surfaces. Care should be taken in the application of foam tape because once applied it is difficult to remove.

CAUTION

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