Zebra Technologies RFID Z4M 01 User Manual

Zebra

Industrial/Commercial Printer

R4Mplus

User Guide

Copyright © ZIH Corp.

The copyrights in this manual and the label printer described therein are owned
by Zebra Technologies. All rights are reserved. Unauthorized reproduction of
this manual or the software in the label printer may result in imprisonment of
up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators
may be subject to civil liability.

IBM® is a registered trademark of IBM Corporation.

Adobe® and Acrobat® are registered trademarks of Adobe Systems
Incorporated.

Zebra®, Stripe®, ZPL®, ZebraNet®, ZebraLink™, and ZPL II® are registered
trademarks of Zebra Technologies.

All other brand names, product names, trademarks, and registered trademarks
are property of their respective holders.

Customer Order # 21067L

Manufacturer Part # 21067L Rev. 1

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R4Mplus User Guide i

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ii R4Mplus User Guide

Table of Contents

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Product Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Liability Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Copyrights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Printer Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Printer Software and Firmware License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xx

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xx

About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Chapter 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LCD Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

R4Mplus User Guide iii

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Web Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

RFID “Smart” Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Liner Take-Up Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Remove the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Install Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enter Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Exit Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuration and Calibration LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

iv R4Mplus User Guide

Chapter 5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

^WT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

^RT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

^HV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

^RS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Sample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Chapter 6 • Routine Care and Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

LCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Cancel Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Pause Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Feed Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

RFID Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Appendix A • Data Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

RS-232 Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

R4Mplus User Guide v

Appendix B • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Zebra Programming Language (ZPL II) Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Supported Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

vi R4Mplus User Guide

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such propriety information may
not be used, reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Zebra Technologies Corporation.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies Corporation. All
specifications and designs are subject to change without notice.

FCC Compliance Statement

FCCID: I28RFID-Z4M-01

Manufacturer: Zebra Technologies Corporation

333 Corporate Woods Parkway
Vernon Hills, Illinois, 60061-3109 U.S.A.

This equipment has been tested and found to comply with the limits for a Class B Digital
Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the product manuals, may cause harmful interference
to radio communications.

In order to ensure compliance, this printer must be used with Shielded Communication Cables.

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Caution • The Part 15 radio device operates on a non-interference basis with other devices
operating at this frequency when using the Zebra-supplied antenna. Any changes or
modifications to the product not expressly approved by Zebra could void the user’s authority
to operate this device.

R4Mplus User Guide vii

Proprietary Statement

Liability Disclaimer

Zebra Technologies Corporation takes steps to assure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies
Corporation reserves the right to correct any such errors and disclaims liability resulting
therefrom.

Limitation of Liability

In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production or delivery of the accompanying product (including hardware and software) be
liable for any damages whatsoever (including, without limitation, consequential damages
including loss of business profits, business interruption or loss of business information) arising
out of the use of or the results of use of or inability to use such product, even if Zebra
Technologies Corporation has been advised of the possibility of such damages. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

Copyrights

The copyrights in this manual and the label printer described therein are owned by Zebra
Technologies Corporation. All rights are reserved. Unauthorized reproduction of this manual
or the software in the label printer may result in imprisonment of up to one year and fines of up
to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

All trademarks and registered trademarks are property of their respective owners.

Copyright ZIH Corp. All rights reserved.

viii R4Mplus User Guide

Declaration of Conformity

DECLARATION OF CONFORMITY

I have determined that the Zebra printers identified as the

Z4Mplus/Z6Mplus-series

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

R4Mplus User Guide ix

Declaration of Conformity

x R4Mplus User Guide

Warranty Information

Effective November 1, 2001

All Zebra Technologies Corporation products are sold with warranties. Following is some
general information:

Printer Products

Printers. All printers (excluding printheads) are warranted against defect in material or
workmanship for twelve (12) months from the purchase date.

Proof of purchase or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used, damaged by accident
or neglect, or if any parts are improperly installed or replaced by the user.

Note: Products returned must be packaged in the original or comparable packing and shipping

container. In the event equipment is not so packaged, or if shipping damage is evident, it will
not be accepted for service under warranty. Surface transportation charges for return to
customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT
(carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from
airport to destination. If Zebra determines that the product returned for warranty service or
replacement is not defective as herein defined, the customer will pay all handling and
transportation costs.

Printheads
by a limited warranty as indicated below. Warranty period begins on purchase date.

Printhead Warranty Period

Bar code label printer printheads 6 months
Card printer printheads 12 months

To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Zebra supplies (media and/or ribbons)
for warranty qualification. However, if it is determined that the use of other manufacturer
supplies has caused any defect in the printhead for which a warranty claim is made, the user is
responsible for Zebra’s labor and material charges required to repair the defect. The warranty
becomes void if the printhead is physically worn or damaged; also if it is determined that
failure to follow the preventive maintenance schedule listed in the User’s Guide has caused
defect in the thermal printhead for which a warranty claim is made.

. Since printhead wear is part of normal operation, the original printhead is covered

R4Mplus User Guide xi

Warranty Information

Printer Products

Software. Software is warranted to be free of defects in material and workmanship for 30 days
from the date of purchase. In the event of notification within the warranty period of defects,
Zebra will replace the defective diskette or documentation.

Batteries

. Mobile printer batteries are warranted to be free of defects in material and
workmanship for 90 days from date of purchase. In the event of notification within the
warranty period, Zebra will replace the defective battery provided there has not been damage
resulting from user abuse.

Parts

. All parts, maintenance kits, options kits, and accessories are warranted to be free of
defects in material and workmanship for 90 days (except where otherwise noted) from date of
purchase. This warranty becomes void if the item is modified, improperly installed or used, or
damaged by accident or neglect.

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of six
(6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra.
This is provided the user has complied with storage guidelines, handling, and usage of the
supplies in Zebra printers.

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or
possible replacement of products found to be defective in material or workmanship during the
warranty period. Zebra may in its discretion issue a credit for any such defective products in
such amount as it deems reasonable.

Warranty Exclusions & Conditions Statement

The warranties provided above are the only warranties applicable. No other warranties,
expressed or implied, are given. Zebra does not make any IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with
its sale of products or services. While Zebra’s desire is to be responsive to specific needs and
questions, Zebra does not assume responsibility for any specific application to which any
products are applied including, but not limited to, compatibility with other equipment. All
statements, technical information or recommendations relating to Zebra products are based
upon tests believed to be reliable yet do not constitute a guaranty or warranty.

Zebra’s maximum liability for warranty claims is limited to the invoice price of the product
claimed defective. Zebra does not assume responsibility for delays or replacement or repair of
products. Zebra shall not under any circumstances whatsoever be liable to any party for loss of
profits, lost data, diminution of good will, or any other special or consequential damages
whatsoever with respect to any claim made under agreement with Zebra. Specifically for
software, Zebra is not liable for any incidental or consequential damages caused by abuse or
misapplication of the software or by its use in violation of the U.S. copyright law or
international treaty.

No salesperson, representative, or agent of Zebra is authorized to make any guaranty,
warranty, or representation that contradicts the foregoing. Any waiver, alteration, addition or
modification to the foregoing warranties must be in writing and signed by an executive officer
of Zebra to be valid.

xii R4Mplus User Guide

Printer Software and Firmware License Agreement

Zebra Link License Agreement

Printer Software and Firmware License
Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF
THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND
FIRMWARE LICENSE AGREEMENT (“PSFLA”) BEFORE USING THE PRINTER
WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF
YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE
THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES
AND ALL PACKAGING FOR A FULL REFUND.

Warranty Information

Zebra Technologies Corporation (“ZEBRA”) hereby grants you a non-exclusive, non­transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the
accompanying documentation according to the following terms:

1. The printer enclosed with or otherwise associated with this Agreement has or includes

certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and
international copyright treaties, as well as other intellectual property laws and treaties. The
SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or
FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is
licensed under one or more of the following trademarks: ZPL (Zebra Programming
Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE,
ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program,
ZebraNet View for Networks and ZebraNet Connect.

2. GRANT OF LICENSE. This License grants you the following rights:

• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise

interact with (“RUN”) the SOFTWARE and FIRMWARE in connection with operating
the printer which is enclosed with or otherwise associated with this PSFLA
(“PRINTER”). The primary user of the PRINTER may make a second copy for his or
her exclusive use on a portable computer/printer.

• Storage/Network Use. You may also store or install a copy of the SOFTWARE and

FIRMWARE on a storage device, such as a network server, used only to RUN the
SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;
however, you must acquire and dedicate a license for each separate PRINTER on
which the SOFTWARE and FIRMWARE is RUN from the storage device. A license
for the SOFTWARE and FIRMWARE may not be shared or used concurrently on
different PRINTERS.

• Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.

R4Mplus User Guide xiii

Warranty Information

Printer Software and Firmware License Agreement

• Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service

accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and
may be governed by separate terms of use, conditions or notices.

3. RESTRICTIONS.

• You must maintain all copyright notices on all copies of the SOFTWARE and

FIRMWARE.

• Limitations on modification. You may not modify, adapt, translate, or create derivative

works based on this SOFTWARE OR FIRMWARE or the accompanying
documentation.

• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not

reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE,
except and only to the extent that such activity is permitted by applicable law
notwithstanding this limitation.

• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.

• Support Services. ZEBRA may provide you with support services related to the

SOFTWARE and/or FIRMWARE (“SUPPORT SERVICES”), in its discretion. Use of
SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs
described in the user manual, in “online” documentation, and/or other ZEBRA
provided materials. Any supplemental SOFTWARE or FIRMWARE code provided to
you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE
and/or FIRMWARE and is subject to the terms of this PSFLA. With respect to
technical information you provide to ZEBRA as part of the SUPPORT SERVICES,
ZEBRA may use such information for its business purposes, including for product
support and development. ZEBRA will not utilize such technical information in a form
that personally identifies you except to the extent necessary to provide you with
support.

• Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.

ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or
FIRMWARE at any time by offering you a replacement or modified version of the
SOFTWARE and/or FIRMWARE or such upgrade and to charge for such replacement,
modification or upgrade. Any such replacement or modified SOFTWARE and/or
FIRMWARE code or upgrade to the SOFTWARE and/or FIRMWARE offered to you
by ZEBRA shall be considered part of the SOFTWARE and/or FIRMWARE and
subject to the terms of this PSFLA (unless this PSFLA is superseded by a further
PSFLA accompanying such replacement or modified version of or upgrade to the
SOFTWARE and/or FIRMWARE). In the event that ZEBRA offers a replacement or
modified version of or any upgrade to the SOFTWARE and/or FIRMWARE, (a) your
continued use of the SOFTWARE and/or FIRMWARE is conditioned on your
acceptance of such replacement or modified version of or upgrade to the SOFTWARE
and/or FIRMWARE and any accompanying superseding PSFLA and (b) in the case of
the replacement or modified SOFTWARE and/or FIRMWARE, your use of all prior
versions of the SOFTWARE and/or FIRMWARE is terminated.

xiv R4Mplus User Guide

Warranty Information

Printer Software and Firmware License Agreement

4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this

PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may
terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or
FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE
and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or
FIRMWARE or such replacement, modified or upgraded version on your acceptance of
such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying
you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the
event that ZEBRA terminates this PSFLA, you must immediately stop using the
SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or
FIRMWARE and all of its component parts.

5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the

accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE, are
owned by ZEBRA or its suppliers. All title and intellectual property rights in and to the
content which may be accessed through use of the SOFTWARE and/or FIRMWARE is the
property of the respective content owner and may be protected by applicable copyright or
other intellectual property laws and treaties. This PSFLA grants you no rights to use such
content. If this SOFTWARE and/or FIRMWARE contains documentation which is
provided only in electronic form, you may print one copy of such electronic
documentation. You may not copy the printed materials accompanying the SOFTWARE
and/or FIRMWARE.

6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE

provided to the U.S. Government pursuant to solicitations issued on or after December 1,
1995 is provided with the commercial rights and restrictions described elsewhere herein.
All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to
solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS
as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013
(OCT 1988), as applicable.

7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the

SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the
direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively referred
to as the “RESTRICTED COMPONENTS”), to any country, person or entity subject to
U.S. export restrictions. You specifically agree not to export or re-export any of the
RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed or
restricted the export of goods or services, which currently include, but are not necessarily
limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any
such country, wherever located, who intends to transmit or transport the RESTRICTED
COMPONENTS back to such country; (ii) to any person or entity who you know or have
reason to know will utilize the RESTRICTED COMPONENTS in the design,
development or production of nuclear, chemical or biological weapons; or (iii) to any
person or entity who has been prohibited from participating in U.S. export transactions by
any federal agency of the U.S. government. You warrant and represent that neither the
U.S. Commerce Department, Bureau of Export Administration nor any other U.S. federal
agency has suspended, revoked or denied your export privileges.

R4Mplus User Guide xv

Warranty Information

Printer Software and Firmware License Agreement

8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE

SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND
HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY
(IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF
FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK
OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO
WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF
NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR
PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA
DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR
FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.

9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,
SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR
PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO
MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE,
FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF
OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF
ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. LIMITATIONS AND RELEASE OF LIABILITY.

• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA

includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not
provide any warranty associated with the emulation libraries.

• The emulation library does not work 100% correctly or cover 100% of the

functionality of the printer language being emulated. Modifications may be required
for each target application. If such modification is necessary, prior to making any such
modification, you are required to contact ZEBRA to obtain express written consent to
make such modification.

• If the emulation library is sold separately by an authorized party other than ZEBRA

(“RESELLER”—A party other than ZEBRA which is authorized by ZEBRA to
distribute the SOFTWARE and/or FIRMWARE with its application so long as the
SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled
with a printer to an end-user by a RESELLER, and if claims are made by the
RESELLER that the emulation library performs as a 100% emulation solution,
ZEBRA is not responsible if the emulation library does not work as advertised by the
RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly
relating to such emulation library which is sold separately by the RESELLER or which
is sold bundled with a printer to an end-user by the RESELLER.

xvi R4Mplus User Guide

Warranty Information

Printer Software and Firmware License Agreement

• The SOFTWARE and FIRMWARE was provided to you at no additional charge and

ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for
the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY
RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY
ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE
SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the
SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the
PRINTER enclosed with or otherwise associated with this PSFLA.

11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United

States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If
you acquired this SOFTWARE and/or FIRMWARE outside of the United States of
America, then local law may apply. If any provision of this PSFLA is held invalid, the
remainder of this PSFLA shall continue in full force and effect.

12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any

reason, please contact the ZEBRA subsidiary serving your country, or write:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, IL 60061

R4Mplus User Guide xvii

Warranty Information

Printer Software and Firmware License Agreement

xviii R4Mplus User Guide

Preface

The Preface discusses the topics and illustrates standards that are used throughout this guide.

Contents

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

R4Mplus User Guide xix

Preface

Contacts

Contacts

You can contact Zebra Technologies Corporation, USA at any of the following:

Visit us at: www.zebra.com

Our Mailing Address:

Zebra Technologies Corporation

333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone: [phone]
Facsimile: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: [phone]
Facsimile: [phone]

Support

You can contact Zebra support at any of the following:

Caution • The Web address is case-sensitive. The SS must be all caps.

Web address: www.zebra.com/SS/service_support.htm

US Phone Number: +1 847.913.2259

UK/International Phone Number: [phone]

xx R4Mplus User Guide

Preface

About this Document

About this Document

The User Guide contains the following chapters:

Table 1 • User Guide Contents

Title Content Description

Introduction This chapter shows the operational controls and location of

major components needed in the loading of media and ribbon.

Printer Setup The chapter provides the tasks that you must complete and the

issues that you must consider before you load and configure
your printer.

Printer Operation This chapter provides instructions for loading media and

ribbon.

Configuration This chapter discusses detailed configuration settings and

instructs you how to view or change parameters through the
front panel.

RFID Guidelines This chapter provides an overview of how RFID works, the

transponders supported by this printer, and the ZPL commands
used to create RFID labels.

Routine Care and Adjustments This chapter discusses printer cleaning and minor adjustments.

Troubleshooting This chapter discusses typical problems and their probable

solutions.

Data Connections This appendix provides details about the serial port and parallel

port data connections.

Specifications This appendix contains specifications for the R4Mplus printer.

R4Mplus User Guide xxi

Preface

Document Conventions

Document Conventions

The following conventions are used throughout this document to convey certain information:

About this Chapter: This section lists and describes each main section of the chapter,

including the initial page number of that section. These sections primarily serve as hyperlink
components for the Adobe Acrobat.pdf version of this guide.

Alternate Color: (on-line only) Cross-references contain hot links to other sections in this

guide. If you are viewing this guide on-line in.pdf format, you can click the cross-reference
(royal blue text) to jump directly to its location.

Command Line Examples: All command line examples appear in Courier font. For

example, you would type the following to get to the Post-Install scripts in the bin
directory: Ztools

Files and Directories: All file names and directories appear in Courier New font. For

example, the Zebra<version number>.tar file and the /root directory.

!

Caution, Important, Note, and Example: These types of paragraphs are defined in the

following examples:

Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you or the hardware.

Caution • Advises you that failure to take or avoid a specified action could result in loss of
data or hardware damage.

Important • Provides information that is essential to the completion of a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

xxii R4Mplus User Guide

Preface

Document Conventions

Illustration Callouts: Callouts are used when an illustration contains information that

needs to be labeled and described. A table that contains the labels and descriptions follows the
illustration. See Figure 1.

Figure 1 • Example of an Illustration with Callouts

2

1

PAUSE

Power LED

1

Pause LED

2

Error LED

3

Data LED

4

3

4

R4Mplus User Guide xxiii

Preface

Related Documents

Related Documents

In addition to this user guide, the following documents might be helpful references:

• The ZPL II Programming Guide Volume I and Volume II (Zebra part number 45540L)

details how to create the perfect label format for your application. The guide explains how
the optional ZBI™ extends the power of ZPL II by allowing custom programs to be
written that operate within the printer, directly interfacing with bar code scanners,
keyboard display devices, etc. The guide also contains information about the enhanced
operating system features of your printer. There are three ways to obtain this guide: on the
accessory CD-ROM (supplied with the printer), on our web site (www.zebra.com), or by
ordering printed manuals from your distributor.

• The PrintServer II User and Reference Guide (Zebra part number 45537L) explains how

you can quickly set up your printer on an IP network and experience ZebraLink, our
revolutionary real-time connectivity and control solution for Zebra printers (optional
ZebraNet PrintServer II required).

• The Z4Mplus and Z6Mplus Maintenance Manual (Zebra part number 13358L) contains

the information you need to maintain your printer.

Note • This maintenance manual applies to the R4Mplus, but the RFID components are not
included.

xxiv R4Mplus User Guide

CHAPTER 1

Introduction

This chapter shows the operational controls and location of major components needed in the
loading of media and ribbon.

Contents

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LCD Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

R4Mplus User Guide 1

Introduction

External View

External View

Figure 1 shows the outside of the printer.

2

Figure 1 • External View

1

Electronics cover

1

Front panel

2

Media door

3

3

2 R4Mplus User Guide

Front Panel

The front panel keys and lights are shown in Figure 2.

Introduction

Front Panel

Figure 2 • Front Panel Controls and LEDs

1

12

11

10

2

3

4

5

6

7

PAUSE

8

9

Power LED

1

Pause LED

2

Error LED

3

Data LED

4

LCD

5

PLUS (+) Key

6

SETUP/EXIT Key

7

CANCEL Key

8

PAUSE Key

9

FEED Key

10

SELECT Key

11

MINUS (–) Key

12

R4Mplus User Guide 3

Introduction

Front Panel

LCD Display Settings

Table 1 shows the front panel LCD display settings that you may wish to adjust and what they

mean. Refer to Basic Configuration on page 46 for more detailed information.

LCD Display Meaning/Available Settings

PRINTER READY Ready to print labels or to configure the printer. All printer

DARKNESS The larger the number, the darker the print. The range is

PRINT SPEED The print speed is given in inches per second. The larger the

TEAR OFF Establishes the position of the media over the tear-off bar after

PRINT MODE Tear-Off (default setting), Peel-Off, Cutter, Rewind. For more

Table 1 • Front Panel LCD Display Settings

self-tests have been performed successfully.

0 to 30, with a default setting of 10.

number, the faster the label prints.

printing.

details, see Table 2.

MEDIA TYPE Non-continuous (default setting), Continuous

SENSOR TYPE Web (default setting), Mark

SENSOR SELECT Auto Select (default setting), Transmissive

PRINT METHOD Thermal transfer (default setting using a ribbon),

Direct thermal (no ribbon)

4 R4Mplus User Guide