Zebra Technologies RFID R170XI 01 User Manual

Zebra RXiIIIPlus

™

Printers

User Guide

The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. All rights are reserved. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

IBM® is a registered trademark of IBM Corporation.

Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated.

Zebra®, Stripe®, ZPL®, ZebraNet®, ZebraLink™, and ZPL II® are registered trademarks of Zebra Technologies.

All other brand names, product names, trademarks, and registered trademarks are property of their respective holders.

Part Number: 13383L R1

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Printer Software and Firmware License Agreement. . . . . . . . . . . . . . . . . . . . . . xv

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxii

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi

Chapter 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Communication Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

R110/R170XiIIIPlus User Guide i

Table of Contents

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Black Mark Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Web Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

RFID “Smart” Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Load the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjust Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media and Ribbon Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Transmissive (Media) Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adjust the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4 • Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Remove Backing from Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Chapter 5 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Disable the Password Protection Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuration and Calibration LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

ZebraNet PrintServer II LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

ii R110/R170XiIIIPlus User Guide

Table of Contents

Chapter 6 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sample of RFID Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Chapter 7 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Standard Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Chapter 8 • Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Chapter 9 • Routine Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Cleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replace Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Chapter 10 • Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Additional Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

R110/R170XiIIIPlus User Guide iii

Table of Contents

Appendix A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Zebra Programming Language (ZPL II

Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Agency Approvals for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Compliance for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Environmental Conditions for Operation and Storage. . . . . . . . . . . . . . . . . . . . . . 141

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Ribbon Specifications by Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

R110XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

R170XiIIIPlus Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

iv R110/R170XiIIIPlus User Guide

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

FCC Compliance Statement

Manufacturer: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois, 60061-3109 U.S.A.

This equipment has been tested and found to comply with the limits for Class B Digital Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications.

In order to ensure compliance, this printer must be used with Shielded Communications Cables.

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Caution – The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the Zebra-supplied antenna. Any changes or modifications to the product not expressly approved by Zebra could void the user’s authority to operate this device.

R110/R170XiIIIPlus User Guide

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Liability Disclaimer

Zebra Technologies takes steps to assure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption or loss of business information) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Copyrights

The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

R110/R170XiIIIPlus User Guide

Printer Software and Firmware License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.

Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms:

1. The printer enclosed with or otherwise associated with this Agreement has or includes

certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is licensed under one or more of the following trademarks: ZPL (Zebra Programming Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE, ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program, ZebraNet View for Networks and ZebraNet Connect.

2. GRANT OF LICENSE. This License grants you the following rights:

• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise interact with (RUN) the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA (PRINTER). The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer/printer.

R110/R170XiIIIPlus User Guide xiii

Printer Software and Firmware License Agreement

• Storage/Network Use. You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device, such as a network server, used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network; however, you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device. A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS.

• Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.

• Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use, conditions or notices.

3. RESTRICTIONS.

• You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE.

• Limitations on modification. You may not modify, adapt, translate, or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation.

• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation.

• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.

• Support Services. ZEBRA may provide you with support services related to the SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs described in the user guide, in online documentation, and/or other ZEBRA provided materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or FIRMWARE and is subject to the terms of this PSFLA. With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA may use such information for its business purposes, including for product support and development. ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support.

• Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE. ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and/or FIRMWARE or such upgrade and to charge for such replacement, modification or upgrade. Any such replacement or modified SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and/or FIRMWARE, (a) your continued use of the

xiv R110/R170XiIIIPlus User Guide

Printer Software and Firmware License Agreement

SOFTWARE and/or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or FIRMWARE, your use of all prior versions of the SOFTWARE and/ or FIRMWARE is terminated.

4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this

PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or FIRMWARE or such replacement, modified or upgraded version on your acceptance of such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the event that ZEBRA terminates this PSFLA, you must immediately stop using the SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or FIRMWARE and all of its component parts.

5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the

accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE, are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This PSFLA grants you no rights to use such content. If this SOFTWARE and/or FIRMWARE contains documentation which is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the SOFTWARE and/or FIRMWARE.

6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE

provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial rights and restrictions described elsewhere herein. All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable.

7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the

SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively referred to as the RESTRICTED COMPONENTS), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design,

R110/R170XiIIIPlus User Guide xv

Printer Software and Firmware License Agreement

development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the U.S. Commerce Department, Bureau of Export Administration nor any other U.S. federal agency has suspended, revoked or denied your export privileges.

8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE

SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.

9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. LIMITATIONS AND RELEASE OF LIABILITY.

• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not provide any warranty associated with the emulation libraries.

• The emulation library does not work 100% correctly or cover 100% of the functionality of the printer language being emulated. Modifications may be required for each target application. If such modification is necessary, prior to making any such modification, you are required to contact ZEBRA to obtain express written consent to make such modification.

• If the emulation library is sold separately by an authorized party other than ZEBRA (RESELLER—A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and/or FIRMWARE with its application so long as the SOFTWARE and/

xvi R110/R170XiIIIPlus User Guide

Printer Software and Firmware License Agreement

or FIRMWARE is used with a ZEBRA printer) or is sold bundled with a printer to an enduser by a RESELLER, and if claims are made by the RESELLER that the emulation library performs as a 100% emulation solution, ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end-user by the RESELLER.

• The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the PRINTER enclosed with or otherwise associated with this PSFLA.

11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United

States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If you acquired this SOFTWARE and/or FIRMWARE outside of the United States of America, then local law may apply. If any provision of this PSFLA is held invalid, the remainder of this PSFLA shall continue in full force and effect.

12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any

reason, please contact the ZEBRA subsidiary serving your country, or write:

Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, IL 60061

R110/R170XiIIIPlus User Guide xvii

Printer Software and Firmware License Agreement

xviii R110/R170XiIIIPlus User Guide

I have determined that the Zebra printers identified as the

Xi Plus

III Series

Xi Plus, Xi Plus, Xi Plus,

90 III 96 III 110 III

Xi Plus, Xi Plus, Xi Plus

140 III 170 III 220 III

manufactured by:

Zebra Technologies

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and industrial use

If no unauthorized changed is made in the equipment,

and if the equipment is properly maintained and operated.

R110/R170XiIIIPlus User Guide vii

viii R110/R170XiIIIPlus User Guide

Warranty Information

Effective December 30, 2002

All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship.

Printers and Related Hardware Products

Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printers

All printers (excluding printheads) are warranted against defect in material or workmanship for twelve (12) months from the purchase date.

R110/R170XiIIIPlus User Guide ix

Warranty Information

Printheads

Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date.

Printhead Warranty Period

Bar code label and receipt printer printheads

Plastic card printer printheads 12 months

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made.

6 months

x R110/R170XiIIIPlus User Guide

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart:

Product Warranty Period

Accessories 1 month

Batteries 3 months

Cables 1 month

Chargers/Power Supplies 1 year

Hardware Keys 1 year

Keyboard Display Units 6 months

Warranty Information

Parts 3 months

Pocket Eye

Software 1 month

ZebraNet

Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of six (6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the user has complied with storage guidelines, handling, and usage of the supplies in Zebra printers.

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable.

Print Servers 3 years

1 year

R110/R170XiIIIPlus User Guide xi

Warranty Information

Repair Services

Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra. This excludes printheads, which are warranted separately. This warranty does not cover normal wear and tear. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident, neglect, or abuse.

Warranty Exclusions & Conditions Statement

The warranties given above are the only warranties given to you. No other warranties, express or implied, are given. Zebra does not make any implied warranty of merchantability or fitness for a particular purpose in connection with its sale of products or services. While Zebra’s desire is to be responsive to your specific needs and questions, Zebra does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to Zebra Products are based on tests believed to be reliable, but do not constitute a guaranty or warranty.

Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective. Zebra does not assume responsibility for delays in replacement or repair of products. Zebra shall not under any circumstances whatsoever be liable to you or any other party for loss or profits, lost data, diminution of goodwill, or any other special or consequential damages whatsoever with respect to any warranty claim made by you. Specifically for software, Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U.S. copyright law or international treaty. No salesperson, representative, or agent of Zebra is authorized to make any guaranty, warranty, or representation that contradicts the foregoing. Any waiver, alteration, addition, or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid.

Zebra Technologies

333 Corporate Woods Parkway

Vernon Hills, IL 60061-3109 U.S.A.

Phone +1 847.634.6700 or +1 800.423.0442

Fax + 1 847.913.8766

www.zebra.com

xii R110/R170XiIIIPlus User Guide

Preface

This section provides you with contact information, document structure and organization, and additional reference documents.

Contents

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

R110/R170XiIIIPlus User Guide xix

Preface

Contacts

You can contact Zebra Corporation at any of the following:

Support

Visit us at:

Our Mailing Addresses:

http://www.zebra.com

Zebra Technologies Corporation

333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0)1494 472872 Fax: +44 (0)1494 450103

You can contact Zebra support at:

Web Address:

Important • The Web address is case-sensitive. The SS must be all caps.

US Phone Number +1 847.913.2259

UK/International Phone Number +44 (0) 1494 768289

xx R110/R170XiIIIPlus User Guide

www.zebra.com/SS/service_support.htm

About this Document

The Zebra XiIIIPlus User Guide contains the following chapters and appendices:

Preface

About this Document

Chapter Number

4 Print Modes Descriptions of the available print options.

6 Memory Cards PCMCIA and CompactFlash card options available.

7 Configuration How to adjust printer settings to fit your printing

8 Routine Maintenance Routine cleaning and maintenance procedures.

Title Content

Warranty Information

Introduction Printer overview, printer components, types of

Printer Setup Instructions for setting up your printer.

Warranty information on Zebra printers, related hardware, and supplies.

labels, and system considerations.

Printer Operation Instructions for loading media, loading and

removing ribbon, calibrating the printer, adjusting sensors, and adjusting the printhead.

Data Ports Standard data ports available on the printer.

needs.

9 Troubleshooting Common printing problems and recommended

solutions.

A Specifications Printer specifications, such as operating

temperatures and power requirements.

R110/R170XiIIIPlus User Guide xxi

Preface

Document Conventions

The following conventions are used throughout this document to convey certain information:

About this Chapter Sections This section includes a brief overview of and a table of contents for the chapter. These sections primarily serve as hyperlink components for the Adobe Acrobat

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in

blue text) to jump directly to its location.

(

Command Line Examples All command line examples appear in Courier New font. For example, you would type the following to get to the Post-Install scripts in the directory:

Ztools

.pdf version of this guide.

.pdf format, you can click the cross-reference

bin

Files and Directories All file names and directories appear in Courier New font. For example, the

Cautions, Important, Note, and Example

Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.

Electric Shock Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Zebra<version number>.tar file and the /root directory.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.

xxii R110/R170XiIIIPlus User Guide

Preface

Document Conventions

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

Illustration Callouts Callouts are used when an illustration contains information that needs

to be labeled and described. A table that contains the labels and descriptions follows the graphic. The following illustration and table provide an example.

R110/R170XiIIIPlus User Guide xxiii

Preface

Introduction

This chapter provides a high-level overview of the printer and its components.

Contents

Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

R110/R170XiIIIPlus User Guide 1

Introduction

Exterior View

The following illustrations show the exterior of the printer.

Front panel

Media door

2 3

Electronics cover

Power switch

AC power cord connection

2 R110/R170XiIIIPlus User Guide

Front Panel

This illustration shows the buttons and lights on the front panel. For details, see Front Panel Buttons on page 4 and Front Panel Lights on page 5.

Introduction

Front Panel

R110/R170XiIIIPlus User Guide 3

Introduction

Front Panel

Front Panel Buttons

This table describes the function of the buttons shown in the illustration on page 2.

Button Details

LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer

yes or no, indicate on or off, scroll through several choices, input the password, or

set up the printer for a firmware download.

RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer

yes or no, indicate on or off, scroll through several choices, input the password, or

set up the printer for a firmware download.

PREVIOUS Scrolls to the previous parameter. Press and hold this button to scroll back quickly

through parameter sets.

NEXT/SAVE Scrolls to the next parameter. Press and hold this button to scroll forward quickly

through parameter sets.

SETUP/EXIT Enters and exits the setup mode.

PAUSE Starts and stops the printing process and allows other buttons to be used. If an error

messages is on the LCD, pressing this button removes the error.

FEED Forces the printer to feed a blank label each time the button is pressed.

• If the printer is not printing, one blank label immediately feeds.

• If the printer is printing, one blank label feeds after the current batch of

labels is complete.

CANCEL In the pause mode, this button cancels print jobs.

• If there are multiple print jobs in the print queue, press CANCEL once for

each print job to be deleted.

• To delete all print jobs, hold

CANCEL for several seconds. The DATA light

turns off.

CALIBRATE This button can be used to calibrate the printer for the following:

• Media length

• Media type (continuous or non-continuous)

• Print mode (direct thermal or thermal transfer)

• Sensor values

For more information on calibration, see Calibrate the Printer on page 31.

4 R110/R170XiIIIPlus User Guide

Front Panel Lights

This table details the lights shown in the illustration on page 2.

Light Details

POWER Indicates printer power status.

• Off — printer is off.

• On — printer is on.

Introduction

Front Panel

TAKE LABEL

• Off — Normal operation.

• Flashing — (Peel-Off Mode only.) The label is available. Printing is

paused until the label is removed.

ERROR Indicates printer operation.

• Off — printer is in Normal operation.

• Flashing — printer pauses until the label is removed.

CHECK RIBBON

• Off — Normal operation; ribbon (if used) is properly loaded.

• On — No media is under the label sensor. Printing is paused, the LCD

shows an error message, and the PAUSE light is on.

PAPER OUT Indicates that labels need to be reloaded.

PAUSE

• Off — normal operation.

• On — all printing operations have stopped. Either PAUSE was pressed, a

pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected.

DATA

• Off — Normal operation. No data being received or processed.

• On/Blinking — Data processing or printing is taking place. Data is being

received.

R110/R170XiIIIPlus User Guide 5

Introduction

Printer Components

This illustration shows a side view of the printer’s internal components.

Note • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to

123

www.zebra.com.

Printhead lever

Ribbon take-up spindle

Ribbon supply spindle

Ribbon dancer assembly (only on select models)

Media guide

Media dancer roller assembly

Media supply guide

Media supply hanger

Rewind spindle (optional)

Spindle hook

Lower roller

Snap plate

Platen roller

Tear-off b ar

6 R110/R170XiIIIPlus User Guide

CHAPTER 2

Printer Setup

This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . 10

Allow Proper Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source. . . . . . . . . . . . . . . . . . . 11

Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Black Mark Media. . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Web Media . . . . . . . . . . . . . . . . . . . . . . . . . 16

Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

R110/R170XiIIIPlus User Guide 7

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with

 Unpack and Inspect Have you unpacked the printer and inspected it for damage? If

you have not, see Unpack and Inspect the Printer on page 9.

 Select a Site Have you selected an appropriate location for the printer? If you have not,

see Select a Site for the Printer on page 10.

 Attach Power Cord Do you have the correct power cord for your printer? If you are

unsure, see Power Cord on page 11. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 11.

 Connect to a Data Source Have you determined how the printer will be connected to

a data source (usually a computer)? For more information, see Communication Interfaces

on page 13.

Printer Operation on page 19.

 Select Media Do you have the correct media for your application? If you are unsure,

see Types of Media on page 15.

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

needed? If you are unsure, see Ribbon on page 18.

8 R110/R170XiIIIPlus User Guide

Unpack and Inspect the Printer

When you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord.

Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components.

Report Shipping Damage

If you discover shipping damage upon inspection:

• Immediately notify the shipping company of the damage, and file a damage report with them. Zebra is not responsible for any damage incurred during shipment of the equipment and does not repair this damage under warranty.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

Printer Setup

Unpack and Inspect the Printer

Store or Reship the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions:

• Temperature: –40° to 140°F (–40° to 60°C)

• Relative humidity: 5% to 85% non-condensing

If you must ship the printer, remove any ribbon and media from the supply spools to avoid damaging the printer. Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit.

R110/R170XiIIIPlus User Guide 9

Printer Setup

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions satisfactorily in a location that conforms to specified environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 131.

The following table shows the temperature and relative humidity requirements for the printer when it is operating.

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Communication Interfaces on page 13.

10 R110/R170XiIIIPlus User Guide

Connect the Printer to a Power Source

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.

To connect the printer to a power source, complete these steps:

1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.

2. Plug the power cord into the mating connector on the rear of the printer.

3. Plug the other end of the power cord into the power source.

Power Cord

Depending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines.

Printer Setup

Your power cord must meed these standards:

• The overall length must be less than 9.8 ft (3.0 m).

• It must be rated for at least 5 A, 250 V.

• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference.

The ground connection is handled by the third wire (earth) in the power cord as shown in the following illustration.

1 2 3 4

AC power plug for your country

3-conductor HAR cable

IEC 320 connector

Neutral earth live in contact view

• The AC power plug and the IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in this illustration.

R110/R170XiIIIPlus User Guide 11

Printer Setup

Connect the Printer to a Power Source

12 R110/R170XiIIIPlus User Guide

Communication Interfaces

The way that you connect your printer to a data source depends on the communication options installed in the printer. The standard communication interfaces are an RS-232 serial data port, a bi-directional parallel port, and a USB 2.0 port.

Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable and a USB 2.0 cable are also available.

The following illustration shows the location of the communication interfaces on the back of the printer. For more information about these interfaces, see

Printer Setup

Communication Interfaces

Data Ports on page 53.

Parallel port

Serial port

USB 2.0 port

Other options for connecting your printer to a data source include the following:

• The optional ZebraNet

PrintServer II, which enables the printer to be connected to

10Base-T Ethernet networks.

• A wireless card socket option.

•The IBM

Twin a x or IBM® Coax option for those applications that require them.

R110/R170XiIIIPlus User Guide 13

Printer Setup

Communication Interfaces

Data Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits.

Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in the TIA/EIA-485 Specification.

14 R110/R170XiIIIPlus User Guide

Types of Media

The printer can use media that is on rolls or in fan-folded stacks. The difference between media types is in whether the media is continuous or non-continuous.

We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.

Note • Because print quality is affected by media and ribbon, printing speeds, and printer operating modes, it is very important to run tests for your applications.

Continuous Media

Continuous media is one uninterrupted length of material that allows the image to be printed anywhere on the label. The individual labels can be cut apart or stored in a roll for later use.

Printer Setup

Types of Media

This illustration shows a sample of continuous media.

Non-Continuous Black Mark Media

Non-continuous black mark media has black marks printed on the back, which indicate the start and end of each label. This illustration shows a sample of non-continuous black mark media.

R110/R170XiIIIPlus User Guide 15

Printer Setup

Types of Media

Non-Continuous Web Media

Non-continuous web media refers to individual labels that are separated by a gap, notch, or hole. When you look at the media, you can tell where one label ends and the next one begins.

Important • The life of the printhead may be reduced by abrasion from exposed paper fibers when using perforated media.

This illustration shows samples of non-continuous web media.

16 R110/R170XiIIIPlus User Guide

RFID “Smart” Labels

“Smart” labels are usually made from two components: media and an embedded RFID transponder (Figure 1). For more information about reading and encoding RFID tags, see

RFID Guidelines on page 69.

• The media (usually a label with a UHF transponder embedded between the label and liner) is usually comprised of synthetic- or paper-based material that can be printed upon using direct thermal or thermal transfer printing techniques. The media is typically made from the same materials and adhesives that a non-RFID barcode printer would use.

• The UHF transponder, which is sometimes called the RFID tag, is usually comprised of an antenna that is bonded to an integrated circuit (IC) chip. If you hold a “smart” label up to the light, you can see the transponder’s antenna embedded within the label, and you can feel a bump in the label where the IC chip is located.

The IC chip contains the RF circuit, coders, decoders, and memory. At a minimum, “smart” labels have memory that can be read, while the vast majority also have memory that can be encoded by the user as well. For more information about encoding “smart” labels, see ZPL II Commands for RFID on page 81.

Printer Setup

Types of Media

Figure 1 • RFID “Smart” Labels

Liner

Label

Location of embedded transponder

Outline of transponder antenna

(shape varies by manufacturer)

(label profile)

R110/R170XiIIIPlus User Guide 17

Printer Setup

Ribbon

Ribbon is a thin film carrying wax or wax resin that is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and determines the minimum width of the ribbon. Consider the following:

•

Thermal transfer — ribbon needed.

The ribbon must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

Caution • The ribbon must be as wide or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

• Direct thermal transfer — no ribbon needed.

When printing in direct thermal mode, ribbon is not used and should not be loaded in the printer.

18 R110/R170XiIIIPlus User Guide

CHAPTER 3

Printer Operation

If you have completed the tasks and resolved the issues in the checklist in Before You Begin

on page 8, follow the instruction in this chapter to load and calibrate your printer and to print a

configuration label.

Contents

Load the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Fanfold Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjust Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media and Ribbon Sensor Calibration. . . . . . . . . . . . . . . . . . 32

Transmissive (Media) Sensors . . . . . . . . . . . . . . . . . . . . . . . 34

Adjust the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

R110/R170XiIIIPlus User Guide 19

Printer Operation

Load the Printer

This section gives you a series of instructions to load labels and ribbon (if used). The instructions that follow are for a standard printer in Tear-Off Mode. To choose different printing modes, see Print Modes on page 39.

Caution • Be sure the printer is Off (O) if you have connected the power cable.

Load Roll Media

Roll media feeds through the printer from the media hanger or media supply spindle.

This illustration identifies the components of the printer that you need to be familiar with to load roll media.

Printhead lever

Media guide

Media back plate

Optional media spindle

20 R110/R170XiIIIPlus User Guide

Printer Operation

Load the Printer

To load roll media, complete these steps:

1. Open the printhead.

2. Slide the media guide away from the printer frame. You might need to loosen the media

guide screw.

3. Put the roll of media on the media hanger.

4. Push the label core toward the printer frame. The labels must be aligned with the label

core.

5. Feed the media under the media guide roller and under the printhead.

6. Do you have the Cutter option?

• No — continue with the next step.

• Ye s — feed the media through the cutter.

Caution • The cutter blade is sharp. Do not rub or touch the blade with your fingers.

7. Adjust the media supply guide so it is just touching, but does not restrict, the edge of the

media. The labels should lie flat as shown in the illustration.

Printhead

Media guide roller

Labels/media

8. Are you using direct thermal labels?

• Ye s — close the printhead and go to Print a Configuration Label on page 29.

• No — go to Load Ribbon on page 24.

R110/R170XiIIIPlus User Guide 21

Printer Operation

Load the Printer

Load Fanfold Media

Fanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are

To load fanfold labels, complete these steps:

1. Slide the printhead lever to the Open position.

2. Slide the media guide as far from the printer frame as possible.

3. How do you want to feed the fanfold labels?

• From the bottom slot in the printer body. This illustration shows the printer with fanfold labels loaded through the bottom slot.

not used with fanfold media.

Printhead lever

(shown in the Open position) Media guide

Fanfold labels

22 R110/R170XiIIIPlus User Guide

Printer Operation

Load the Printer

• From the rear slot in the printer body. This illustration shows the printer with fanfold labels loaded through the rear slot.

Printhead lever (shown in the Open position)

Media guide

Fanfold labels

4. Do you have the Cutter option?

• No — continue with the next step.

• Ye s — feed the fanfold media through the cutter.

Caution • The cutter blade is sharp. Do not rub or touch the blade with your fingers.

5. Adjust the media guide so it just touches, but does not restrict, the edge of the labels. The

labels should lie flat.

6. Are you using direct thermal labels?

• Ye s — close the printhead and go to Print a Configuration Label on page 29.

• No — go to Load Ribbon on page 24.

R110/R170XiIIIPlus User Guide 23

Printer Operation

Load the Printer

Load Ribbon

Before you load ribbon, make sure that the labels that you are using need ribbon. Only thermal transfer labels require ribbon. Do not load ribbon if the printer is to be used with direct thermal labels.

Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not protected by the ribbon, the resulting abrasion from the media may cause premature printhead wear.

A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if it does not already have one.

To make a ribbon leader, complete these steps:

1. Unroll the ribbon about 6 in. (15 cm).

2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.

3. Peel a label from the backing.

4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them

together. This serves as a ribbon leader.

24 R110/R170XiIIIPlus User Guide

Printer Operation

Load the Printer

To load the ribbon, complete these steps:

1. Align the segments of the ribbon supply spindle as shown in the following illustration.

2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can

go. The following illustration shows the printer components that are mentioned in this procedure.

1 2

Top roller

Ribbon take-up spindle

Ribbon supply spindle

Ribbon guide roller

Ribbon leader attached to ribbon

Platen roller (not shown)

Printhead lever

(shown in the Open position)

3. If the printhead is closed, open it using the printhead lever.

4. Thread the ribbon leader and attached ribbon under the ribbon guide roller, through the

print mechanism, and past the platen roller.

Note • For the R170XiIIIPlus, thread the leader first through the ribbon dancer roller assembly.

R110/R170XiIIIPlus User Guide 25

Printer Operation

Load the Printer

5. Pull the ribbon leader over the printhead and above the top roller as shown in the

following illustration.

Ribbon leader

Printhead

6. Bring the ribbon leader and ribbon under the ribbon take-up spindle, and wrap them

around the spindle. The following illustration shows the ribbon leader wrapped around the ribbon take-up spindle.

Ribbon leader

Ribbon take-up spindle

7. Turn the spindle counterclockwise until the ribbon stays on the spindle.

8. Close the printhead.

26 R110/R170XiIIIPlus User Guide

Printer Operation

Load the Printer

The following illustration shows how your printer should look with the media and ribbon loaded.

9. To remove the ribbon, refer to Remove Used Ribbon on page 28.

R110/R170XiIIIPlus User Guide 27

Printer Operation

Load the Printer

Remove Used Ribbon

When the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle. This illustration shows the ribbon take-up spindle.

1 2

Used ribbon

Ribbon take-up spindle

Ribbon release bars

Notch in ribbon take-up spindle

Arrow on ribbon take-up spindle

Ribbon release knob

To remove used ribbon, complete these steps:

1. Open the printhead.

2. Has the ribbon run out?

• Ye s — continue with the next step.

• No — tear or cut the ribbon as close to the ribbon take-up spindle as possible.

Caution • Do not cut through the ribbon that is on the take-up spindle because you may damage the spindle. Use the release knob to slide the ribbon off of the spindle.

3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it

stops. This causes the ribbon release bars to pivot down, easing the spindle’s grip on the used ribbon.

4. Slide the used ribbon off of the ribbon take-up spindle.

5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up

spindle.

6. To load new ribbon, see Load Ribbon on page 24.

28 R110/R170XiIIIPlus User Guide

Print a Configuration Label

When you have loaded the media and ribbon (if necessary), print a configuration label to use as a record of your printer settings. Keep the configuration label for baseline information on your printer when troubleshooting printing problems.

Caution • For personal and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.

To print a configuration label, complete these steps:

1. Connect the power cord to the power connection on the back of the printer.

2. To confirm the power connection, turn the printer On (I).

The printer performs the power-up self test (POST). When the test is complete, PRINTER READY displays on the front panel LCD.

Printer Operation

Print a Configuration Label

3. Does the front panel LCD display PRINTER READY?

• Ye s — continue with the next step.

• No — go to Troubleshooting on page 119.

4. Turn the printer Off (O).

5. Press and hold CANCEL while turning the printer On (I).

6. Release CANCEL when the DATA light turns off (approximately five seconds).

The configuration label prints. A sample label, which may look different than yours, is shown below.

R110/R170XiIIIPlus User Guide 29

Printer Operation

Print a Configuration Label

7. Did the label print?

• Ye s, a configuration label printed. Connect the printer to your data source. Communication can be handled in many different ways. More information about the standard interfaces is available in Standard Ports on page 94.

• No, a label did not print. Sensors out of position is a common cause of printing problems. Refer to Adjust Sensors on page 32. For additional assistance, refer to Troubleshooting on page 119.

30 R110/R170XiIIIPlus User Guide

Calibrate the Printer

There are five different ways that the printer can be calibrated. You may calibrate the printer as needed.

•

Auto-calibration occurs when the printer feeds media after the printhead is closed and

when the printer is first turned on (see Media Power Up on page 69 and Head Close

on page 69 for options). The printer automatically sets the value it detects for the spaces

between labels. This type of calibration also happens as part of both the sensor profile and media and ribbon sensor calibration procedures.

•

Long Calibration, which you select by pressing PAUSE then CALIBRATE,

calibrates the printer for media length, media type (continuous or non-continuous), and print mode (thermal or direct thermal transfer) and updates the sensor values.

•

Short Calibration, which you select by pressing just CALIBRATE, uses current

sensor values rather than detecting the spaces between labels and resetting the sensors. This calibration sequence uses fewer labels than the long calibration sequence, but it is less reliable because the values that are stored in the sensors could be incorrect.

Printer Operation

Calibrate the Printer

Note • If you press CALIBRATE and nothing happens, you may need to upgrade your firmware. Print a configuration label to see which version of firmware that is installed on your printer. To upgrade your firmware or to check if you have the latest version, go to

http://www.zebra.com/SD/firmware.htm.

•

Sensor Profile Calibration, which you select through the front panel, auto-calibrates

the printer and prints a media sensor profile. See Sensor Profile on page 63 for instructions.

•

Media and Ribbon Sensor Sensitivity Calibration, which you select through the

front panel, resets the sensitivity of the sensors to detect correctly the media and ribbon that you are using. See Media and Ribbon Sensor Calibration on page 32 for instructions. If you change the type of ribbon and/or media, you might need to reset the sensitivity of the media and ribbon sensors. When the sensors are at their new sensitivity, the printer performs an auto-calibration.

R110/R170XiIIIPlus User Guide 31

Printer Operation

Adjust Sensors

This section describes how to adjust and calibrate sensors.

Media and Ribbon Sensor Calibration

Media and ribbon sensor calibration is one of the most common adjustments to the printer settings. This procedure is performed through the front panel.

Indications that the sensitivity may need to be reset are:

•The

• Non-continuous labels are being treated as continuous labels.

Note • Before you begin the calibration procedure, make sure that the maximum length is set to a value 1 in. (25.4 mm) greater than the length of the labels that you are using. If the maximum length is set to a lower value, the calibration process assumes that continuous media is in the printer.

Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the procedure.

CHECK RIBBON light is on even though the ribbon is properly installed.

To adjust the sensitivity of media and ribbon sensors, complete these steps:

1. From the front panel, press the right oval to start the calibration procedure.

The LOAD BACKING prompt displays.

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the media backing, and pull the

media into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

The REMOVE RIBBON prompt displays.

6. Remove the ribbon.

7. Close the printhead.

8. Press the right oval to continue.

The message CALIBRATING PLEASE WAIT displays.

The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors. On the sensor profile, this essentially corresponds to moving

32 R110/R170XiIIIPlus User Guide

Printer Operation

Adjust Sensors

the peak of the graph up or down to optimize the readings for your application (for more information, see Sensor Profile on page 63).

When calibration is complete, RELOAD ALL displays.

9. Open the printhead and pull the media forward until a label is positioned under the media

sensor.

10. Reload the ribbon back into to its proper position.

11. Close the printhead.

12. Press the right oval to continue.

The printer does a calibration equivalent to pressing CALIBRATE; during this process, the printer determines the label length. To see the new readings on the new scale, print a sensor profile.

R110/R170XiIIIPlus User Guide 33

Printer Operation

Adjust Sensors

Transmissive (Media) Sensors

The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. The upper media sensor can be positioned along the inside half of the media (the side closest to the back of the printer) or the outside half of the media (the side farthest from the back of the printer).

Adjust these sensors only when the printer cannot detect the top of the label. The front panel LCD displays printer.

To adjust the upper media sensor for the inside half of the media, complete these steps:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor as shown in the following illustration. The upper media

sensor eye is directly below the adjustment screw head.

ERROR CONDITION PAPER OUT, even though there are labels loaded in the

Upper media sensor adjustment screw

Upper media sensor

3. Slightly loosen the upper media sensor adjustment screw using a Phillips-head

screwdriver.

4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired

position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).

5. Tighten the adjustment screw to secure the upper media sensor.

34 R110/R170XiIIIPlus User Guide

Printer Operation

Adjust Sensors

To adjust the upper media sensor for the outside half of the media:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor. The upper media sensor eye is directly below the

adjustment screw head.

3. Remove the upper media sensor adjustment screw using a Phillips-head screwdriver.

4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the

outside slot. Carefully pull the wires through the cable tie. You may need to set aside the sensor wire cover if the adjustment is too far to the outside.

5. Replace and slightly tighten the adjustment screw.

6. Slide the upper media sensor along the slot to the desired position (for non-continuous

media with a notch or hole in the media, the sensor must be directly above the notch or hole).

7. Tighten the adjustment screw.

8. Make sure that the wires are routed back into the groove of the media sensor bracket.

R110/R170XiIIIPlus User Guide 35

Printer Operation

Adjust Sensors

To adjust the lower media sensor, complete these steps:

1. Locate the lower media sensor assembly under the rear roller. (The sensor is a spring clip

holding a circuit board.)

Lower media sensor

2. Slide the sensor until the two brass-colored infrared emitters are under the upper media

sensor. Gently pull wires out as needed (wires should have a little slack).

3. If you move the sensor inward and a large loop of wire develops, remove the electronics

cover from the side of the printer, and gently pull the wires through. Clamp the wires so that they do not rub any drive belts.

36 R110/R170XiIIIPlus User Guide

Adjust the Printhead

Important • Print quality depends on the labels and ribbon used as well as the toggle

pressure. Make sure your labels and ribbon are right for your application.

• Direct thermal labels do not need ribbon.

• Thermal transfer labels need thermal transfer ribbon.

Printhead pressure and the darkness setting affect print quality. If the darkness setting is too high for the labels and ribbon being used, it causes premature printhead wear. If the toggle pressure is not even, labels and ribbon may slip.

Toggle adjustment may be needed if printing is too light on one side or if thick labels are used. Make sure that the toggles are positioned properly.

The toggles should be positioned so they provide even pressure on the labels. The toggles are positioned by sliding them to the desired location. If the labels are too narrow to fit both toggles, position one toggle over the center of the labels and decrease the pressure on the unused toggle.

Printer Operation

Adjust the Printhead

If positioning the toggles properly does not solve the problem, adjust printhead pressure. Printhead life can be maximized by using the lowest pressure that produces the desired print quality.

Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.

To adjust printhead pressure, complete these steps:

1. Print some labels at 2.4 in. (61 mm) per second by running the PA U S E S e l f Te st

on page 133.

2. While printing labels, use the front panel controls to lower the darkness setting until the

labels are printing gray instead of black.

3. Loosen the locking nuts at the top of the toggle assemblies.

R110/R170XiIIIPlus User Guide 37

Printer Operation

Adjust the Printhead

Locking nuts

Adjusting nuts

4. Some media types require higher pressure to print well. For these media types, increase or

decrease pressure using the adjusting nuts until the left and right edges of the printed area are equally dark.

5. Increase the darkness level using the front panel controls until the printing is clear.

6. Tighten the locking nuts.

38 R110/R170XiIIIPlus User Guide

CHAPTER 4

Print Modes

This chapter describes the available print modes.

Contents

Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remove Backing from Rewind Spindle . . . . . . . . . . . . . . . . . . . 51

Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Rewind Mode with Cutter Option. . . . . . . . . . . . . . . . . . . . . . 48

R110/R170XiIIIPlus User Guide 39

Print Modes

Select a Print Mode

The options on your printer may let you set up additional print modes. Use the front panel controls to set up the printer to the print mode that you wish to use.

The following are the available print mode selections:

•Tear-off

• Peel-off

•Cutter

•Rewind

• Applicator (used only if a machine will apply printed labels to something)

To select a print mode, complete these steps:

1. From the front panel, press SETUP/EXIT.

2. Press NEXT/SAVE until the LCD reads

3. Use the right or left oval to scroll though the choices. Be sure to select a print mode that

your hardware supports—some of the selections displayed are for optional printer features.

4. To save your selection, press SETUP/EXIT.

PRINT MODE.

Tear-Off Mode

See Load the Printer on page 20 to set up labels in Tear-Off Mode.

40 R110/R170XiIIIPlus User Guide

Peel-Off Mode

Peel-Off Mode advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The backing is wound on the rewind spindle, but the rewind plate is not used.

This illustration shows the printer loaded with labels in Peel-Off Mode.

Print Modes

Select a Print Mode

1 2 3 4 5 6 7

Printhead lever Media guide Media supply guide Media Guide plate Spindle hook

Rewind spindle 8 Label backing 9 Tear-off bar 10 Printed label

7 6

R110/R170XiIIIPlus User Guide 41

Print Modes

Select a Print Mode

To set up the printer in Peel-Off Mode, complete these steps:

1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two

mounting screws on the inside of the front panel.

2. From the front panel, select Peel-Off Mode.

3. Open the printhead.

4. Slide the media guide and media supply guide as far from the printer frame as possible.

5. Flip down the media supply guide.

6. Put the roll of media on the media hanger.

7. Push the label core toward the printer frame. The labels must be aligned with the label

core.

8. Feed the media under the media guide roller and under the printhead.

9. Adjust the media supply guide so it is just touching the edge of the media.

10. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the

tear-off/peel-off bar. Remove all labels from this portion to create a leader.

11. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind

spindle until it is flush against the guide plate.

12. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle and

reinstall the hook.

13. Flip up the media supply guide. Slide in the media guide and media supply guide so they

just touch, the edge of the labels. The labels should lie flat.

14. Before closing the printhead, make sure that:

• The labels are positioned against the inside guides.

• The labels are taut and parallel with the pathway when wound onto the rewind spindle or core.

15. Close the printhead.

The backing winds on the rewind spindle or core.

42 R110/R170XiIIIPlus User Guide

Cutter Mode

A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the printer. The cutter is used to cut individual labels as they are printed. See more information about the cutter option.

This illustration shows the printer loaded with labels in Cutter Mode.

Print Modes

Select a Print Mode

www.zebra.com for

Printhead lever

Media guide

Media supply guide

Media

Cutter

2 3

To set up the printer in Cutter Mode, complete these steps:

1. Turn the printer On (I).

2. From the front panel, select Cutter Mode.

3. Open the printhead.

4. Slide the media guide and media supply guide as far from the printer frame as possible.

5. Flip down the media supply guide.

6. Put the roll of media on the media hanger.

7. Push the label core toward the printer frame. The labels must be aligned with the label

core.

8. Feed the media under the media guide roller and under the printhead.

9. Feed the labels through the cutter mechanism.

Caution • The cutter blade is sharp. Do not rub or touch the blade with your fingers.

10. Flip up the media supply guide.

R110/R170XiIIIPlus User Guide 43

Print Modes

Select a Print Mode

11. Slide in the media guide and media supply guide so they just touch, but do not restrict, the

edge of the roll.

12. Before closing the printhead, make sure that:

• The labels are positioned against the inside guides.

• The labels are taut and parallel with the pathway when wound onto the rewind spindle or core.

13. Close the printhead.

44 R110/R170XiIIIPlus User Guide

Rewind Mode

Rewind Mode allows the media to be wound on a core after printing.

The following illustration shows the printer loaded with labels in Rewind Mode.

Print Modes

Select a Print Mode

1 2 3 4 5 6 7

Printhead lever Media guide Media supply guide Labels Guide plate Spindle hook

Rewind spindle 8 Rewind plate 9 Printed labels

2 3

7 6

R110/R170XiIIIPlus User Guide 45

Print Modes

Select a Print Mode

To install the rewind plate, complete these steps:

1. Remove the rewind plate from its storage location inside the printer.

2. Position the rewind plate so that the lip on the attached hook plate points down.

3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.

4. Align the upper end of the rewind plate with the matching slot in the side plate.

5. Slide in the rewind plate until it stops against the printer’s main frame.

This illustration shows the rewind plate and where it hooks to the printer.

Slots

Rewind plate

Lip

Adjustable hook plate

46 R110/R170XiIIIPlus User Guide

Print Modes

Select a Print Mode

To set up the printer in Rewind Mode, complete these steps:

1. If you have not already done so, install the rewind plate.

2. From the front panel, select Rewind Mode.

3. Open the printhead.

4. Slide the media guide and media supply guide as far from the printer frame as possible.

Flip down the media supply guide.

5. Put the roll of media on the media hanger.

6. Push the label core toward the printer frame. The labels must be aligned with the label

core.

7. Feed the media under the media guide roller and under the printhead.

8. Adjust the media supply guide so it is just touching the edge of the media.

9. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the

printhead. Remove all labels from this portion to create a leader.

10. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind

spindle until it is flush against the guide plate.

11. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle.

Reinstall the hook.

12. Flip up the media supply guide. Slide in the media guide and media supply guide so they

just touch the edge of the labels. The labels should lie flat.

13. Before closing the printhead, make sure that:

• The labels are positioned against the inside guides.

• The labels are taut and parallel to the pathway when wound onto the rewind spindle or core.

14. Close the printhead.

The labels wind on the rewind spindle or core.

R110/R170XiIIIPlus User Guide 47

Print Modes

Select a Print Mode

Rewind Mode with Cutter Option

Printers with the cutter option can use the Rewind Mode to print and save a roll of labels. See

www.zebra.com for more information about the cutter option.

Note • Rewind Mode cannot be used with the cutter option on R110XiIIIPlus printers.

This illustration shows the printer loaded with labels in Rewind Mode with the cutter option.

Printhead lever

Media guide

Media supply guide

Labels

Rewind spindle

Guide plate

Spindle hook

Rewind plate

Printed label

Cutter

7 6

48 R110/R170XiIIIPlus User Guide

Print Modes

Select a Print Mode

To set up the Rewind Mode for printers with the cutter option, complete these steps:

1. Turn the printer On (I).

The printer feeds out and cuts one label.

2. From the front panel, select Rewind Mode.

3. Remove the rewind plate from its storage location in front of the print mechanism inside

the media compartment.

4. Invert the rewind plate so that the lip on the attached hook plate points down.

5. Insert the hook plate lip 1/2 in. (13 mm) into the lower opening in the side plate. Slide in

the rewind plate until it stops against the printer’s main frame.

6. Insert the two small tabs on the rewind plate into the corresponding slots in the cutter

support bracket. (The rewind plate should spring into the proper position.)

7. Open the printhead.

8. Slide the media guide and media supply guide as far from the printer frame as possible.

9. Flip down the media supply guide.

10. Put the roll of media on the media hanger.

11. Push the label core toward the printer frame. The labels must be aligned with the label

core.

12. Feed the media under the media guide roller and under the printhead.

13. Feed the labels through the cutter mechanism.

Caution • The cutter blade is sharp. Do not rub or touch the blade with your fingers.

14. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the

printhead. Remove all labels from this portion to create a leader.

15. Adjust the media supply guide so it is just touching the edge of the media.

16. Remove the hook from the rewind spindle.

17. If you are using a core, slide it onto the rewind spindle until it is flush against the guide

plate.

18. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle.

19. Reinstall the hook.

20. Flip up the media supply guide.

21. Slide in the media guide and media supply guide so they just touch, but do not restrict, the

edge of the roll.

22. Before closing the printhead, make sure that:

• The labels are positioned against the inside guides.

R110/R170XiIIIPlus User Guide 49

Print Modes

Select a Print Mode

• The labels are taut and parallel with the pathway when wound onto the rewind spindle or core.

23. Close the printhead.

The labels wind on the rewind spindle or core.

50 R110/R170XiIIIPlus User Guide

Remove Backing from Rewind Spindle

Rewind Mode and Peel-Off Mode use the rewind spindle. The label backing must be removed every time you change labels for the printer to work correctly.

Important • It is not necessary to turn off the power to remove backing from the rewind spindle. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost. When power is turned back on, these items must be reloaded.

To remove label backing from the rewind spindle, complete these steps:

1. Have the labels run out?

• Ye s — continue with the next step.

• No — unwind approximately 36 in. (915 mm) of backing from the rewind spindle. Cut or tear it off at the spindle.

2. Pull out the spindle hook.

3. Slide the backing off of the rewind spindle and discard.

4. Replace the spindle hook.

Print Modes

R110/R170XiIIIPlus User Guide 51

Print Modes

Remove Backing from Rewind Spindle

52 R110/R170XiIIIPlus User Guide

CHAPTER 5

Configuration

This appendix describes the function of the front panel.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . 56

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Disable the Password Protection Feature . . . . . . . . . . . . . . . 56

Configuration and Calibration LCD Displays . . . . . . . . . . . . . . . 57

ZebraNet PrintServer II LCD Displays. . . . . . . . . . . . . . . . . . 76

R110/R170XiIIIPlus User Guide 53

Configuration

Overview

After you have installed the labels and ribbon and printed a configuration label, you can change the printer’s settings using the front panel controls. For an overview of the front panel, including descriptions of the buttons and lights, see Front Panel on page 3. If you need to restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 135.

Many printer settings may be controlled by your printer’s driver or label preparation software. Please refer to the driver or software documentation for more information.

Note • Printers that are operating on an IP network can be quickly configured with the ZebraLink™ WebView (ZebraNet ZebraNet Networking: PrintServer II Installation and User Guide.

Enter Setup Mode

To enter Setup Mode, complete these steps:

1. Press SETUP/EXIT to enter Setup Mode.

2. Press either

Exit Setup Mode

To leave Setup Mode, complete these steps:

1. Press SETUP/EXIT.

The LCD displays SAVE CHANGES.

2. Press the left or right oval to display the save choices. The choices are described in the

following table.

LCD Display Description

PrintServer II required). For information, see the

NEXT/SAVE or PREVIOUS to scroll to the parameter that you wish to set.

PERMANENT Permanently saves the changes. Values are stored in the printer

even when power is turned off.

TEMPORARY Saves the changes until you change them again or until power is

turned off.

CANCEL Cancels all changes from the time you pressed

except the darkness and tear-off settings (if they were changed).

54 R110/R170XiIIIPlus User Guide

SETUP/EXIT

Configuration

Overview

LCD Display Description

LOAD DEFAULTS Loads the factory defaults. To see the factory default values, see

Configuration and Calibration LCD Displays on page 57.

Note • Loading factory defaults causes the printer to auto-calibrate.

LOAD LAST SAVE Loads values from the last permanent save.

3. Press NEXT/SAVE to select the displayed choice.

When the configuration and calibration sequence is done, PRINTER READY displays.

R110/R170XiIIIPlus User Guide 55

Configuration

Password-Protected Parameters

Certain parameters are password-protected by factory default, including the communication parameters.

Note • If the parameters are set incorrectly, the printer may function unpredictably.

The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup Mode by pressing

To Enter a Password for a Password-Protected Parameter, complete these steps:

1. At the password prompt, use the left oval to change the selected digit position.

2. When you have selected the digit that you wish to change, use the right oval to increase

the selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press

SETUP/EXIT or by turning the printer Off (O).

NEXT/SAVE.

The parameter you selected to change is displayed. If the password was entered correctly, you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink required).

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the ^KPØ ZPL/ZPL II command. To reenable the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can be any number from 1 to 9999.

™

WebView (ZebraNet®PrintServer II

56 R110/R170XiIIIPlus User Guide

Configuration

Configuration and Calibration LCD Displays

Use the LCD display on the front panel to adjust printer settings. Tab le 1 lists parameters in the order in which they are displayed when you press mode. Table 2 on page 76 lists parameters that are specific to ZebraNet Throughout this process, press

NEXT/SAVE to continue to the next parameter, or press

PREVIOUS to return to the previous parameter in the cycle.

Table 1• Front Panel LCD Messages (Page 1 of 19)

LCD Description

PRINTER READY This message displays after the Power-On Self Test (POST) is complete.

DARKNESS Adjusting Print Darkness

Darkness settings depend on a variety of factors, including ribbon type, labels, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing.

NEXT/SAVE after entering setup

PrintServer II.

If printing is too light, or if there are voids in printed areas, you should increase the darkness. If printing is too dark, or if there is spreading or bleeding of printed areas, you should decrease the darkness. Darkness settings also may be changed by the driver or software settings.

The FEED Self Test described in the FEED Self Test on page 134 can also be used to determine the best darkness setting. Because the darkness setting takes effect immediately, you can see the results on labels that are currently printing.

Caution • Set the darkness to the lowest setting that provides good print quality. If the darkness is set too high, the ink may smear, or the ribbon may burn through.

• Press the right oval to increase darkness.

• Press the left oval to decrease darkness.

Default: +4

Range: 0 to +30.0

PRINT SPEED Adjusting Print Speed

Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting the menu mode.

• Press the right oval to increase print speed.

• Press the left oval to decrease print speed.

Default: 2 ips

Range: 2 ips to +12 ips (depends on specific printer)

R110/R170XiIIIPlus User Guide 57

Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 2 of 19)

LCD Description

TEAR OFF Adjusting the Tear-Off Position

This parameter establishes the position of the labels over the tear-off/peel-off bar after printing.

Each press of an oval adjusts the tear-off position by four dot rows.

• Press the right oval to increase value.

• Press the left oval to decrease value.

Default: +0

Range: –120 to +120

PRINT MODE Selecting Print Mode

Print mode settings tell the printer the method of label delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports because some of the selections displayed are for optional printer features.

• Press either oval to display choices.

Default: Tear-off

Selections: Tear-off, peel-off, cutter, rewind, applicator

MEDIA TYPE Setting Media Type

This parameter tells the printer the type of media that you are using. Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).

When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).

• Press either oval to display choices.

Default: Continuous

Selections: Continuous, non-continuous

SENSOR TYPE Setting the Sensor Type

This parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (web).

• Press either oval to display other choices.

Default: Web

Selections: Web, mark

58 R110/R170XiIIIPlus User Guide

Table 1• Front Panel LCD Messages (Page 3 of 19)

LCD Description

PRINT METHOD Selecting Print Method

The print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).

• Press either oval to display choices.

Default: Thermal transfer

Selections: Thermal transfer, direct thermal

Note • Selecting direct thermal when using thermal transfer media and ribbon creates a printer error condition, but printing continues.

PRINT WIDTH Setting Print Width

Print width determines the printable area across the width of the label.

To change value shown:

Configuration

Configuration and Calibration LCD Displays

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit.

Note • The printer does not accept any value larger than the maximum print width

listed in General Specifications on page 141.

To change the unit of measurement:

1. Press the left oval until the unit of measurement is active.

2. Press the right oval to toggle to a different unit of measure (mm, inches, or dots).

Default Range: The default and range of acceptable values vary depending on what printer you have. See General Specifications on page 141 for further information about the ranges available for your model.

MAXIMUM LENGTH Setting Maximum Length

Maximum length is used in conjunction with the calibration procedure. The value of this setting is the maximum label length that is used during the media portion of the calibration process. Only a few labels are required to set media sensors. Always set the value that is at least 1 in. (25.4 mm) longer than the longest label to be used on the printer.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default Range: The default and range of acceptable values vary depending on your printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.

R110/R170XiIIIPlus User Guide 59

Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 4 of 19)

LCD Description

EARLY WARNING Setting Early Warning

When this parameter is enabled, the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned.

Note • Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on.

• Press the right or left oval to display other choices.

Default: Media disabled, ribbon disabled, maintenance disabled

Selections: Media disabled, media enabled, ribbon disabled, ribbon enabled,

maintenance disabled, maintenance enabled

To change the Early Warning settings,

1. When the LCD displays EARLY WARNING, press the right or left oval until the

desired setting is listed on the LCD. (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters

on page 56.)

2. Press

3. Repeat this process to set the early warning for ribbon or maintenance (printhead

When the printer detects that less than 15% of the labels or ribbon remain, WARNING MEDIA LOW or WARNING RIBBON LOW appears on the LCD. If the alert function has

been enabled, an alert is also sent. When the printhead is opened then closed after a media or ribbon warning has been received, the LCD prompts with MEDIA REPLACED? or RIBBON REPLACED?. Press the right oval to select YES to clear the warning and reset the label counter.

NEXT/SAVE to access the next early warning option.

cleaning).

Note • When setting the early warning for maintenance, an additional setting appears after the media setting that prompts the LCD to ask HEAD CLEAN?.

1. Press the right oval to select YES.

2. Press

3. Press

60 R110/R170XiIIIPlus User Guide

SETUP/EXIT to exit setup mode. NEXT/SAVE to save changes.

Table 1• Front Panel LCD Messages (Page 5 of 19)

LCD Description

Configuration

Configuration and Calibration LCD Displays

LABELS PER ROLL

Setting Labels Per Roll

This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low.

• Press the right or left oval to display other choices.

Default: 900 labels

Range: 100 labels to 9999 labels

RIBBON LENGTH Setting Ribbon Length

This parameter must be updated when setting the Early Warning System so the printer can provide early warnings when ribbon is running low.

• Press the right or left oval to display other choices.

Default: 450 m

Range: 100 m to 450 m

LIST FONTS List Fonts

• Press the right oval to print a label that lists the available fonts in the printer,

including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, font EPROMs, or font cards.

LIST BAR CODES List Bar Codes

• Press the right oval to print a label that lists the available bar codes in the printer.

LIST IMAGES List Images

• Press the right oval to print a label that lists the available images stored in the

printer’s RAM, Flash memory, optional EPROM, or optional memory card.

LIST FORMATS List Formats

• Press the right oval to print a label that lists the available formats stored in the

printer’s RAM, Flash memory, optional EPROM, or optional memory card.

LIST SETUP List Setup

• Press the right oval to print a label that lists the current printer configuration. (Same

as CANCEL Self Test as shown in CANCEL Self Test on page 132.)

LIST ALL List All

• Press the right oval to print a label that lists the available fonts, bar codes, images,

formats, and the current printer configuration.

R110/R170XiIIIPlus User Guide 61

Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 6 of 19)

LCD Description

INITIALIZE CARD A B

Initialize Memory Card

Caution • Perform this operation only when it is necessary to erase all previously stored information from the memory card.

1. When the LCD displays INITIALIZE CARD, press the left oval to select the A

memory (internal CompactFlash) or the right oval to select B memory (PCMCIA card). (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters on page 56.)

The front panel LCD asks ARE YOU SURE?.

2. Do you wish to continue?

• Press the left oval to select NO to cancel the request and return to INITIALIZE CARD

prompt.

• Press the right oval to select YES and begin initialization.

FORMATTING CARD displays. When formatting is complete, INITIALIZE CARD displays.

Note • Depending on the amount of memory in the memory card, initialization may take up to three minutes to complete.

INIT FLASH MEM Initialize Flash Memory

Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory.

1. When the LCD displays INITIALIZE CARD, press the right oval to select YES. (If you

are prompted for a password, enter your password using the instructions in

Password-Protected Parameters on page 56.)

The LCD asks INITIALIZE FLASH.

2. Press the right oval YES. The LCD asks ARE YOU SURE?.

3. Do you wish to continue?

• Press the left oval to select NO to cancel the request and return to the INIT FLASH

MEM prompt.

• Press the right oval to select YES and begin initialization.

When formatting is complete, INIT FLASH MEM displays.

62 R110/R170XiIIIPlus User Guide

Table 1• Front Panel LCD Messages (Page 7 of 19)

LCD Description

SENSOR PROFILE Sensor Profile

The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location.

• Press the right oval to start this standard calibration procedure and print a media

sensor profile.

See the media sensor profile below. If the sensitivity of the media and/or ribbon sensors must be adjusted, use Calibrate Media and Ribbon Sensors on page 64 to adjust the media and ribbon sensor sensitivity.

Media Sensor Profile

Configuration

Configuration and Calibration LCD Displays

R110/R170XiIIIPlus User Guide 63

Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 8 of 19)

LCD Description

MEDIA AND RIBBON CALIBRATE

Calibrate Media and Ribbon Sensors

Use this procedure to adjust sensitivity of media and ribbon sensors.

1. Press the right oval to start the calibration procedure. The LOAD BACKING prompt displays.

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the

media into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

The REMOVE RIBBON prompt displays.

6. Remove the ribbon.

7. Close the printhead.

8. Press the right oval to continue.

The message CALIBRATING PLEASE WAIT displays.

The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application.

When calibration is complete, RELOAD ALL displays.

9. Open the printhead and pull the media forward until a label is positioned under

the media sensor.

10. Reload the ribbon.

11. Close the printhead.

12. Press the right oval to continue.

The printer does a calibration equivalent to pressing

CALIBRATE; during this

process, the printer determines the label length. To see the new readings on the new scale, print a sensor profile.

PARALLEL COMM Setting Parallel Communications

Select the communications port that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: Bidirectional

Selections: Bidirectional, unidirectional, or Twinax/coax

64 R110/R170XiIIIPlus User Guide

Table 1• Front Panel LCD Messages (Page 9 of 19)

LCD Description

SERIAL COMM Setting Serial Communications

Select the communications port that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: RS-232

Selections: RS-232, RS-422/485, RS-485 multidrop

BAUD Setting Baud

The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: 9600

Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,

57600, 115200

Configuration

Configuration and Calibration LCD Displays

DATA BITS Setting Data Bits

The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.

Note • Code Page 850 requires the data bits to be set to 8 bits.

• Press the right or left oval to display other choices.

Default: 8 bits

Selections: 7bits, 8bits

PARITY Setting Parity

The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: None

Selections: None, Even, Odd

R110/R170XiIIIPlus User Guide 65

Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 10 of 19)

LCD Description

HOST HANDSHAKE

Setting Host Handshake

The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place. Select the handshake protocol that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: XON/XOFF

Selections: XON/XOFF, RTS/CTS, DTR/DSR

PROTOCOL Setting Protocol

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide.

• Press the right or left oval to display other choices.

Default: None

Selections: None, Zebra, ACK/NACK

Note • Zebra is the same as ACK/NACK, except that Zebra response messages are sequenced. If Zebra is selected, the printer must use DTR/DSR host handshake protocol.

NETWORK ID Setting Network ID

Network ID is used to assign a unique number to a printer used in an RS-422/RS-485 network. This gives the host computer the means to address a specific printer. If the printer is used in an RS-422/RS-485 network, you must select a network ID number. This does not affect TCP/IP or IPX networks.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 000

Range: 000 to 999

66 R110/R170XiIIIPlus User Guide

Table 1• Front Panel LCD Messages (Page 11 of 19)

LCD Description

COMMUNICA-TIONS Setting Communications Mode

The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When DIAGNOSTICS is selected, all data sent from the host computer to the printer is printed as straight ASCII characters, with the hex value below the ASCII text. The printer prints all characters received, including control codes, like CR (carriage return). A sample printout is shown in Communications Diagnostics Test on page 135.

Notes on diagnostic printouts are:

• FE indicates a framing error.

• OE indicates an overrun error.

• PE indicates a parity error.

• NE indicates noise.

1. Press the right or left oval to toggle between the choices.

2. For any errors, check that your communication parameters are correct.

3. Set the print width equal to or less than the label width used for the test. See Label

Specifications on page 146 for more information.

Default: Normal mode

Selections: Normal mode, diagnostics

Configuration

Configuration and Calibration LCD Displays

CONTROL PREFIX Control Prefix Character

The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction.

Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 7E (tilde—displayed as a black square)

Range: 00 to FF

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Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 12 of 19)

LCD Description

FORMAT PREFIX Format Prefix Character

The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information.

Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 5E (caret)

Range: 00 to FF

DELIMITER CHAR Delimiter Character

The delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information.

Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 2C (comma)

Range: 00 to FF

ZPL MODE Selecting ZPL Mode

The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II.

• Press the right or left oval to display other choices.

Default: ZPL II

Selections: ZPL II, ZPL

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Table 1• Front Panel LCD Messages (Page 13 of 19)

LCD Description

MEDIA POWER UP Media Power Up

This parameter sets the action of the labels when the printer is turned on.

• Press the right or left oval to display the choices.

Default: Calibration

Selections: Feed, Calibration, Length, and No Motion

• Feed—feeds the labels to the first registration point.

• Calibration—determines the length of the label.

• Length—used in continuous mode to feed the last stored label length.

• No Motion—the media does not move. You must press FEED to cause the

printer to resynch to the start of the next label.

HEAD CLOSE Head Close

Configuration

Configuration and Calibration LCD Displays

This parameter sets the action of the labels when the printhead is closed.

• Press the right or left oval to display the choices.

Default: Calibration

Selections: Feed, Calibration, Length, and No Motion

• Feed—feeds the labels to the first registration point.

• Calibration—determines the length of the label.

• Length—used in continuous mode to feed the last stored label length.

• No Motion—the media does not move. You must press FEED to cause the

printer to resynch to the start of the next label.

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Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 14 of 19)

LCD Description

BACKFEED Backfeed Sequence

This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel-Off, Cutter, and Applicator Modes. It has no effect in Rewind or Tear-Off Modes. This parameter setting can be superseded by the ~JS instruction when received as part of a label format (see the ZPL II Programming Guide).

Note • The difference between the value entered and 100% establishes how much backfeed occurs before the next label prints. For example, a value of 40 means that 40% of the backfeed takes place after the label is removed or cut. The remaining 60% takes place before the next label prints. A value of BEFORE means that all backfeed takes place before the next label prints.

• Press the right or left oval to display other choices.

Default: Default (90%)

Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%,

60%, 70%, 80%, off

LABEL TOP Adjusting Label Top Position

The label top position adjusts the print position vertically on the label. Positive numbers adjust the label top position further down the label (away from the printhead), negative numbers adjust the position up the label (toward the printhead).

The displayed value represents dots.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default: +0

Range: –120 to +120 dot rows

LEFT POSITION Adjusting Left Position

This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing to the left by the number of dots selected, negative numbers shift printing to the right.

The displayed value represents dots.

1. Press the left oval to move the cursor.

2. Press the right oval to change between + and to increase the value of the digit.

3. For a negative value, enter the value before changing to the minus sign.

Default: 0000

Range: –9999 to +9999

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Table 1• Front Panel LCD Messages (Page 15 of 19)

LCD Description

Configuration

Configuration and Calibration LCD Displays

HEAD TEST COUNT

Setting the Head Test Count

The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 0000 (disables the test)

Range: 0000 to 9999

HEAD RESISTOR Setting the Head Resistor Value

Caution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may

damage the printhead.

This value has been preset at the factory to match the resistance value of the printhead. It does not need to be changed unless the printhead or the main logic board is replaced.

1. Look on the printhead for the label that shows the resistance value (

2. Press the left oval to move to the next digit position.

3. Press the right oval to increase the value of the digit.

Initial Value: Factory-set to match the printhead shipped with your printer.

Ω value).

Default Value: 0500

Range: 0500 to 2500

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Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 16 of 19)

LCD Description

VERIFIER PORT Setting the Verifier Port

The auxiliary port is used to determine how the printer reacts to the online verifier. The three operating conditions for this port are:

• OFF: The verifier port is off.

• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is

near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to print and be verified.

• VER-THRUPUT: Allows greatest throughput but may not indicate a verifica-

tion error immediately upon detection. May print from one to three labels before an error is recognized and printing stops.

• Press the right or left oval to display other choices.

Default: Off

Selections: Off, VER-RPRNT, VER-THRUPUT

APPLICATOR PORT

For more information on the operation of the optional verifier, see the documentation provided with that option.

Setting the Applicator Port

Determines the action of the verifier port.

Note • Set this value as suggested by the applicator manufacturer.

• Off: The applicator port is off.

• Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the

label forward.

• Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the

label forward.

• Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label

has been completed and positioned. Not asserted during continuous printing modes.

• Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a

label has been completed and positioned. Not asserted during continuous printing modes.

• Press the right or left oval to display other choices.

Default: Off

Selections: Off, mode 1, mode 2, mode 3, mode 4

72 R110/R170XiIIIPlus User Guide

Table 1• Front Panel LCD Messages (Page 17 of 19)

LCD Description

START PRINT SIG Start Print Signal

This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer.

• In Pulse Mode, labels print when the signal transitions from HIGH to LOW.

• In Level Mode, labels print as long as the signal is asserted LOW.

Caution • Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded. The printer must be returned to its designated setting for it to work properly.

• Press the right or left oval to display other choices.

Default: Pulse Mode

Selections: Pulse Mode, Level Mode

Configuration

Configuration and Calibration LCD Displays

RESYNCH MODE Resynch Mode

This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected.

• Feed Mode—If the label top is not where expected, the printer feeds a blank

label to find the label top position.

• Error Mode—If the label top is not where expected, the printer stops, enters

Pause Mode, displays the message Error Condition Feed Label, flashes the

ERROR light, and asserts the Service Required signal (pin 10 on the Applicator

Interface Connector).

To resynch the media to the top of the label in Error Mode, press PAUSE to exit Pause Mode. The deactivated. The action of the printer is determined by the Head Close configuration selection (see Head Close on page 69).

• Press the right or left oval to toggle between choices.

Default: Feed Mode

Selections: Feed Mode, Error Mode

ERROR light stops flashing, and the Service Required signal is

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Configuration

Configuration and Calibration LCD Displays

Table 1• Front Panel LCD Messages (Page 18 of 19)

LCD Description

WEB S. These parameters are automatically set during the calibration procedure. They should

be changed only by a qualified service technician. See the Maintenance Manual for

MEDIA S.

RIBBON S.

more information on these parameters.

• Press NEXT/SAVE to scroll through these parameters.

MARK S.

TAKE LABEL

MARK MED S.

MEDIA LED

RIBBON LED

MARK LED

LCD ADJUST LCD Adjustment

This parameter allows you to adjust the contrast of your LCD if it is difficult to read.

1. Press the left oval to move the cursor.

2. Press the right oval to toggle +/- or to increase the value of the digit.

Range: 00 to 19

FORMAT CONVERT

Format Convert

Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.

Note • Not applicable on all printers.

• Press the right or left oval to display other choices.

Default: None

Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600

74 R110/R170XiIIIPlus User Guide

Zebra Technologies RFID R170XI 01 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Printer Software and Firmware License Agreement

Warranty Information

Preface

Contacts

Support

About this Document

Document Conventions

Related Documents

Introduction

Exterior View

Front Panel

Front Panel Buttons

Front Panel Lights

Printer Components

Printer Setup

Before You Begin

Unpack and Inspect the Printer

Report Shipping Damage

Store or Reship the Printer

Select a Site for the Printer

Select a Surface

Provide Proper Operating Conditions

Allow Proper Space

Provide a Data Source

Connect the Printer to a Power Source

Power Cord

Communication Interfaces

Data Cable Requirements

Types of Media

Continuous Media

Non-Continuous Black Mark Media

Non-Continuous Web Media

RFID “Smart” Labels

Ribbon

Printer Operation

Load the Printer

Load Roll Media

Load Fanfold Media

Load Ribbon

Remove Used Ribbon

Print a Configuration Label

Calibrate the Printer

Adjust Sensors

Media and Ribbon Sensor Calibration

Transmissive (Media) Sensors

Adjust the Printhead

Print Modes

Select a Print Mode

Tear-Off Mode

Peel-Off Mode

Cutter Mode

Rewind Mode

Rewind Mode with Cutter Option

Remove Backing from Rewind Spindle

Configuration

Overview

Enter Setup Mode

Exit Setup Mode

Password-Protected Parameters

Default Password Value

Disable the Password Protection Feature

Configuration and Calibration LCD Displays