Zebra Technologies R110Xi, R170Xi User Manual

Zebra® R110Xi™/R170Xi
High-Performance Printers
User Guide
© 2004 ZIH Corp.
The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL Element Energy Equalizer
®
Circuit; E3®; and AGFA fonts. Software © ZIH
®
, ZPL II
®
, and ZebraLink programs;
Corp. All rights reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
CG Triumvirate is a trademark of AGFA Monotype Corporation. All rights reserved worldwide. CG Triumvirate™ font © AGFA Monotype Corporation.
®
Intellifont
portion © AGFA Monotype Corporation. All rights reserved worldwide. UFST is a registered trademark of AGFA Monotype Corporation. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders.
Customer Order # 23063L-003
Manufacturer Part # 23063L-003 Rev. 1
I have determined that the Zebra printers identified as the
Xi Plus
III Series
Xi Plus, Xi Plus, Xi Plus,
90 III 96 III 110 III
Xi Plus, Xi Plus, Xi Plus
140 III 170 III 220 III
manufactured by:
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and industrial use
If no unauthorized changed is made in the equipment,
and if the equipment is properly maintained and operated.
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide v
Contents
Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 • Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Standard LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
®
ZebraNet
RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . 60
5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZPL Commands for RFID Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
vi R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1
Contents
Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
RFID Label Format 1—Write a 96-bit Tag in Hexadecimal. . . . . . . . . . . . . . . . . . . . . 70
RFID Label Format 2—Write a 64-bit Tag in Hexadecimal. . . . . . . . . . . . . . . . . . . . . 71
RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . 72
RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . . 73
RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label . . . . . . . . . . . 74
RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host . . . . . . . . . 75
ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
^HV Host Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
^RM Enable RFID Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
^RZ Set RFID Tag Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
^WV Verify RFID Write Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
6 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
7 • Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
8 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Contents
9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
®
Zebra Programming Language (ZPL II
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 144
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Printer Software and Firmware License Agreement . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
viii R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

Preface

This section provides you with contact information, document structure and organization, and additional reference documents.
Contents
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide ix
Preface

Contacts

Contacts
You can contact Zebra Technologies at any of the following:
Visit us at: http://www.zebra.com
Our Mailing Addresses:
Zebra Technologies Corporation
333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0)1494 472872 Fax: +44 (0)1494 450103

Support

You can contact Zebra support at:
Web Address: www.zebra.com/SS/service_support.htm
Note • The web address is case-sensitive.
US Phone Number +1 847.913.2259
UK/International Phone Number +44 (0) 1494 768289
xR110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Document Conventions

The following conventions are used throughout this document to convey certain information:
Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in
blue text) to jump directly to its location.
(
Command Line Examples All command line examples appear in Courier New font. For example, type the following to get to the Post-Install scripts in the
Ztools
Files and Directories All file names and directories appear in Courier New font. For example, the
Cautions, Important, Note, and Example
Caution • Warns you of the potential for electrostatic discharge.
Zebra<version number>.tar file and the /root directory.
Preface
Document Conventions
.pdf format, you can click the cross-reference
bin directory:
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide xi
Preface

Related Documents

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
1
Related Documents
The following documents might be helpful references:
®
ZPL II number 45542L)
ZebraNet
Maintenance Manual (part number 48152L)
Programming Guide Volume I (part number 45541L) and Vol um e I I (part
®
PrintServer II Installation and User Guide (part number 45537L)
SETUP/EXIT button
1
CALIBRATE button
2
2
xii R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Introduction

This chapter provides a high-level overview of the printer and its components.
1
Contents
Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 1
Introduction

Exterior View

Exterior View
The following illustrations show the exterior of the printer.
Figure 2 • Printer Exterior—Front View
1
2
Front panel
1
Media door
2
Figure 3 • Printer Exterior—Rear View
1
2 3
Electronics cover
1
Power switch
2
AC power cord connection
3
2R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Front Panel

Figure 4 shows the buttons and lights on the front panel. For a description of the front panel
buttons, see Table 1 on page 4, and for a description of the front panel lights, see Tabl e 2
on page 5.
Introduction
Front Panel
Figure 4 • Front Panel Buttons and Lights
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 3
Introduction
Front Panel

Front Panel Buttons

This table describes the function of the buttons shown in Figure 4.
Table 1 • Front Panel Buttons
Button Details
LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
SETUP/EXIT Enters and exits the setup mode.
PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to
scroll back quickly through parameter sets.
NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll
forward quickly through parameter sets. When exiting setup mode, this button scrolls through the save options.
PAUSE Starts and stops the printing process and allows other buttons to be used. If an error
messages is on the LCD, pressing this button after the problem is resolved clears the error and allows printing to resume.
FEED Forces the printer to feed a blank label each time the button is pressed.
• If the printer is not printing, one blank label immediately feeds.
• If the printer is printing, one blank label feeds after the current batch of labels is
complete.
CANCEL In the pause mode, this button cancels print jobs.
• If there are multiple print jobs in the print queue, press CANCEL once for each print
job to be deleted.
• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.
CALIBRATE This button can be used to calibrate the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print mode (direct thermal or thermal transfer)
• Sensor values
For more information on calibration, see Calibrate the Printer on page 35.
4R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Front Panel Lights

This table details the lights shown in Figure 4 on page 3.
Table 2 • Front Panel Lights
Light Details
POWER Indicates printer power status.
Off — printer is off.
On — printer is on.
TAKE LABEL Off — Normal operation.
Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed.
ERROR Indicates printer operation.
Off — Normal operation.
Flashing — printer pauses until the error condition is resolved and the PAUSE button is pressed.
Introduction
Front Panel
CHECK RIBBON Off — Normal operation; ribbon (if used) is properly loaded.
On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD shows an error message, and the PAUSE light is on.
PAPER OUT Indicates that labels need to be reloaded.
PAU SE Off — normal operation.
On — all printing operations have stopped. Either PAUSE was pressed, a pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected.
DATA Off — Normal operation. No data being received or processed.
On/Blinking — Data processing or printing is taking place. Data is being received.
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 5
Introduction

Printer Components

Printer Components
Figure 5 shows a side view of the printer’s internal components.
Note • Depending on the printer options that you selected, your printer could look slightly
different. For more about printer options, go to www.zebra.com.
123
Figure 5 • Internal Components
4
7
11
10
9
Printhead lever
1
Ribbon take-up spindle
2
Ribbon supply spindle
3
Ribbon dancer assembly (only on select models)
4
Media guide
5
Media dancer roller assembly
6
Media supply guide
7
Media supply hanger
8
Lower roller
9
Platen roller
10
Tear- o ff b a r
11
5
8
6
6R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04
2

Printer Setup

This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 7
Printer Setup

Before You Begin

Before You Begin
Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Printer Operation on page 19.
Unpack and Inspect Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 9.
Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 10.
Attach Power Cord Do you have the correct power cord for your printer? If you are unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 11.
Connect to a Data Source Have you determined how the printer will be connected to a data source (usually a computer)? For more information, see Select a Communication
Interface on page 12.
Select Media Do you have the correct media for your application? If you are unsure, see Types of Media on page 14.
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if needed? If you are unsure, see Ribbon on page 16.
8R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Unpack and Inspect the Printer

When you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord.
Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components.

Report Shipping Damage

If you discover shipping damage upon inspection:
Immediately notify the shipping company of the damage, and file a damage report with them. Zebra is not responsible for any damage incurred during shipment of the equipment and does not repair this damage under warranty.
Keep all packaging material for shipping company inspection.
Notify your authorized Zebra reseller.

Store or Reship the Printer

Printer Setup
Unpack and Inspect the Printer
If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions:
Temperature: –40° to 140°F (–40° to 60°C)
Relative humidity: 5% to 85% non-condensing
If you must ship the printer, remove any ribbon and media from the supply spools to avoid damaging the printer. Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit.
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 9
Printer Setup

Select a Site for the Printer

Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions satisfactorily in a location that conforms to specified environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see
General Specifications on page 144.
Table 3 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
Mode Temperature Relative Humidity
Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing
Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Select a Communication Interface on page 12.
10 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Connect the Printer to a Power Source

Connect the Printer to a Power Source
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.
To connect the printer to a power source, complete these steps:
1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.
2. Plug the power cord into the mating connector on the rear of the printer.
3. Plug the other end of the power cord into the power source.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines:
The overall cord length must be less than 9.8 ft (3.0 m).
The cord must be rated for at least 5 A, 250 V.
The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. The third wire in the power cord grounds the connection (Figure 6).
Printer Setup
Figure 6 • Power Cord Specifications
1 2 3 4
AC power plug for your country
1
3-conductor HAR cable
2
IEC 320 connector
3
Neutral, earth, live in contact view
4
The AC power plug and the IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 7.
Figure 7 • International Safety Organization Marks
+
R
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 11
Printer Setup

Select a Communication Interface

Select a Communication Interface
The way that you connect your printer to a data source depends on the communication options installed in the printer.
Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a bidirectional parallel port, and a USB 2.0 port.
Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable
and a USB 2.0 cable are also available.
Figure 8 shows the location of the communication interfaces on the back of the printer. For
more information about these interfaces, see Data Ports on page 99.
Figure 8 • Communication Interfaces
1
2
3
Parallel port
1
USB 2.0 port
2
Serial port
3
Optional Print Servers:
ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User and Reference Guide (Zebra part number 45537L).
12 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

Data Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.
To minimize electrical noise pickup in the cable:
Keep data cables as short as possible.
Do not bundle the data cables tightly with the power cords.
Do not tie the data cables to power wire conduits.
Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment
using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits. Print engines comply with FCC Rules and Regulations, Part 15, Subpart J, for Class A equipment, using fully-shielded 6-foot (2-meter) data cables. Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits.
Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in
the TIA/EIA-485 Specification.
Printer Setup
Select a Communication Interface
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 13
Printer Setup

Types of Media

Types of Media
The printer can use various types of media (Table 4 ). We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.
Table 4 • Types of Media
Media Type How It Looks Description
Non-Continuous Roll Media
Continuous Roll Media
The media is wound on a core. Individual labels are separated by a gap, black mark, notch, or hole, which enables you to see where one label ends and the next one begins. When using media that has holes or notches, position the media sensor directly over a hole or notch. Figure 9 shows different types of non-continuous media.
Figure 9 • Non-Continuous Web Media
The media is wound on a core and is without gaps, holes, notches, or black marks. This allows the image to be printed anywhere on the label.
14 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04
Printer Setup
Types of Media
Table 4 • Types of Media (Continued)
Media Type How It Looks Description
Fanfold Media The media is folded in a zigzag pattern.
RFID “Smart” Media Each label has a radio frequency identification
(RFID) chip and antenna inlay embedded between the label and the liner. The media is made from the same materials and adhesives as non-RFID labels. The outline of the transponder (which varies by manufacturer) can be seen through the label. All “smart” labels have memory that can be read, and many have memory that can be encoded.
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 15
Printer Setup

Ribbon

Ribbon
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a label scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark... Then the media is...
Does not appear on the media Thermal transfer. A ribbon is required.
Appears on the media Direct thermal. No ribbon is required.

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (Figure 10). If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.
Figure 10 • Ribbon Coated on Outside or Inside
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.
Outside Inside
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
16 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04
Printer Setup
Ribbon
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon... Then...
Adhered to the label The ribbon is coated on the outer surface.
Did not adhere to the label
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon... Then...
Left a mark on the paper The ribbon is coated on the outer surface.
Did not leave a mark on the paper
The ribbon is coated on the inner surface. To verify this, repeat the test on the inner surface of the roll of ribbon.
The ribbon is coated on the inner surface. To verify this, repeat the test on the other surface of the roll of ribbon.
23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 17
Printer Setup
Ribbon
Notes • ___________________________________________________________________
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18 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04
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