Zebra Technologies QL320352 User Manual
UMAN-QL3 Rev.F August, 2002
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or
disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure
requirements this device shall be used in accordance with the operating conditions and
instructions listed in this manual. Note that there are several radio options available with
this printer. Additional regulatory information is contained in later sections devoted to
each radio type.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance
Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment.
Canadian Compliance Statement
"IC:" before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to
the user's satisfaction.
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be
liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss)
arising out of the use of or the results of use of or inability to use such product, even if
Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liability for consequential or incidental
damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the system described therein are owned by Zebra
Technologies Corporation. All rights are reserved. Unauthorized reproduction of this
manual or the software in any of the system modules may result in imprisonment of up to
one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject
to civil liability.
All products and brand names are trademarks of their respective companies. All rights
reserved.
©
2002 Zebra Technologies Corporation
ii QL 320 User’s Guide
Mobile Printer
User’s Guide
Contents
Introduction ............................................7
Unpacking and Inspection .............................................. 7
Reporting Damage.......................................................... 7
Getting Ready to Print.............................9
Battery............................................................................. 9
Installing the Battery........................................................ 9
Charging the Battery........................................................ 9
Loading the Media ........................................................ 10
Installing the Media........................................................ 10
Operator Controls ......................................................... 13
Standard Keypad........................................................... 13
LCD Control Panel......................................................... 15
Verify the Printer Is Working ......................................... 18
Printing a Configuration Label ....................................... 18
Connecting the Printer .................................................. 18
Cable Communications ................................................. 19
IR Communications ....................................................... 20
SRRF Communications ................................................. 21
Zebra SRRF Network Overview .................................... 21
Bluetooth™ Networking Overview................................. 22
Wireless Local Area Network (WLAN) Module Using CF
Radio ............................................................................. 24
Wireless Local Area Network (WLAN) Module Using
PCMCIA Radio .............................................................. 25
Setting Up the Software................................................ 26
Adjustable Shoulder Strap ............................................ 27
Belt Clip......................................................................... 28
Preventive Maintenance........................29
Extending Battery Life................................................... 29
Cleaning........................................................................ 31
Troubleshooting....................................32
Standard Control Panel ................................................ 32
Optional LCD Control Panel ......................................... 32
Troubleshooting Topics .....................................................
Troubleshooting Tests ................................................... 34
Printing a Configuration Label ....................................... 34
Sample Configuration Label .......................................... 35
Communications Diagnostics ........................................ 37
Calling the Help Desk .................................................... 37
iv QL 320 User’s Guide
Specifications .......................................38
Printing Specifications .................................................. 38
Memory/Communications Specifications...................... 38
Label Specifications...................................................... 39
Font/Bar Code Specifications ....................................... 39
Physical/Environmental/Electrical Specifications ......... 40
Communications Port ................................................... 41
...................................................................................... 41
Agency Approvals ......................................................... 42
Accessories................................................................... 42
Appendix A...........................................43
Interface Cables
Appendix B...........................................46
Media Supplies
Appendix C ..........................................47
Maintenance Supplies
Appendix D ...........................................48
Product Support
Index ............................................. 49
Patent Information ....... inside back cover
QL 320 User’s Guide v
1
12
11
10
9
7
2
3
4
5
6
8
1 Platen Roller
2. Bar Sensor
3. Media Support
4. “EZ-Peel” Peeler
5. Latch
6. Latch Release Lever
7. “D” Rings
8. Control Panel
9. QuickLink™ Module
10. Print Head
11. Media Support Disks
12. Media Cover
13. Belt Clip
14. Battery
15. Battery Charging
Receptacle
15
6QL 320 User’s Guide
7
13
14
Introduction
Thank you for choosing our Zebra QL 320 Mobile Printer. This
rugged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because
it’s made by Zebra Technologies Corporation, you’re assured of
world-class support for all of your bar code printers, software,
and supplies.
• This user’s guide gives you all the information you’ll need
to operate the QL 320 printer.
• The QL 320 uses the CPL programming language. To create and print labels using the CPL language, refer to the
Mobile Printer Programming Guide (availale on our website at:
Label Vista™ label creation program.
• The QL 320 has an optional interpreter for the ZPL II
gramming Language which interprets commands up to X.8
firmware. The printer must be equipped with the optional
memory upgrade and appropriate application in order to
use this function. A ZPL II Program Guide (part #46530L)
can be used as reference for the ZPL II label design programming language. If either manual was not ordered
with the printer, simply call your re-seller or Zebra Technologies Corporation or visit the Zebra web site.
http://www.zebra.com/SS/manuals.htm)
Unpacking and Inspection
Inspect the printer for possible shipping damage:
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in the
Getting Ready to Print section) and inspect the media
compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the
printer and will not cover the repair of this damage under
its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
and our
®
Pro-
QL 320 User’s Guide 7
Belt Clip
LI72 Charger
Charger Jack
F
IGURE
Battery
2
F
IGURE
3
8QL 320 User’s Guide
Charger Jack
Getting Ready to Print
Battery
Installing the Battery
NOTE: Batteries are shipped uncharged.
Remove protective shrink-wrap and labels from new
battery packs prior to use.
1. If the printer is so equipped, rotate the Belt Clip to allow
access to the Battery compartment.
2. Insert the battery into the printer as shown in Figure 2,
3. Rock the Battery into the printer as shown until it locks in
place.
When the battery is first installed, the Control Panel indicators
may briefly turn on and then go off which indicates the battery is
not fully charged (see “Charging the Battery” below and “Operator Controls”).
Charging the Battery
Refer to Figure 3. Your battery charger may look slightly different from the ones illustrated.
If you are using the LI 72 battery charger:
1. Install the battery in the printer and plug the Charger into
the appropriate A.C. wall receptacle. Then insert the
charge cable into the battery charger jack.
2. The charger LED will indicate the status of the charger as
follows:
• A steady light indicates the battery is undergoing a fast
charge.
•A slow blinking light indicates the charger is in trickle
mode. The battery is ready for use.
•A rapidly blinking light indicates a problem with the battery.
The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should
not be used any further.
• Battery Packs may be charged either when installed in the
printer or when removed.
Do not attempt to charge batteries with the LI 72
while printing. Attempting to print while charging can
result in improperly charged batteries.
QL 320 User’s Guide 9
Loading the Media
You can operate this printer in one of two different modes:
Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each
label (or a strip of labels) after it is printed. In Peel-Off mode, the
backing material is peeled away from the label as it is printed.
After you remove this label, the next one is printed.
Installing the Media
1. Open the printer: Refer to Figure 4.
•Rotate the latch release levers on each side of the printer
as shown at “1” below.
The latch assembly
will flip open automatically as shown
at “2”.
•Rotate the media
Cover back as
shown at “3”, exposing the media
compartment
and the adjustable media supports.
Media Supports
Media
Compartment
F
IGURE
4
10 QL 320 User’s Guide
2. Load the media: Refer to Figure 5.
•Determine that the core diameter of the media roll matches the setting of the Media Disks. If it does not, adjust the
media disks per Figure 6 below.
• If the media support setting is correct, pull the media supports apart, insert the roll of media between them, and let
the media supports close. Insure that the media pulls off
the core in the direction
shown in Figure 5. The
supports will adjust
themselves to the
width of the media,
and the media
should be able to
spin freely on the
supports.
Media Roll
Note direction
media pulls off the
roll.
Media Disk
must match
diameter of
Media Core.
F
IGURE
5
Remove Media Disk,
rotate 180° and replace
for 1 3/8” core
Media Disk set for 3/4”
core (factory default).
F
IGURE
6
QL 320 User’s Guide 11
continued on next page
3. Refer to Figure 7. Close the Media Cover
• If you plan to use the printer in the tear-off mode, close the
media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”.
• If you plan to use the printer in the peel-off mode, peel a
few labels off of the media roll and pull it out of the printer
as shown at “1”. Close the media cover as shown at “2”.
Rotate the “EZ-Peel” peeler bar until it locks into place on
the latch, as shown at “3”, then rotate the Latch as shown
until it locks into place, as shown at “4”.
•Turn on the printer or press the Feed button if the printer
is already on.
The printer will advance the media to the next label, if
printing labels. If you are printing on journal media, the
printer will advance a short strip of media and will then be
ready for printing.
Pull Media out of
Printer
Media Cover
“EZ-Peel” Peeler Bar
Flip down if using
media in the peeloff mode.
Latch Assembly
F
IGURE
7
12 QL 320 User’s Guide
Operator Controls
The QL 320 will come with one of two possible control panels.
The standard control panel is detailed below and in Figure 8.
The optional control panel (Figure 9) features an LCD which allows easy display and selection of many printer functions and is
detailed on following pages.
Standard Keypad
The standard keypad has three control buttons and two multipurpose indicators.
• The Power button turns the QL 320 on and off.
• The Feed button advances a length of media which is determined by the type of media being used. Label media
will be advanced to the next gap or bar sense marker.
Journal (plain) media will be advanced a length determined by the printer’s software.
• The Function button is controlled by a printer’s specific application to support such functions as:
Print a battery Level reporting
Print the Local Area Network (LAN) status
Print a Short Range Radio Frequency (SRRF) status
Print a Media supply report
The green LED on the left side of the control panel indicates
the status of several printer features:
•A slowly blinking sequence indicates the printer’s battery
needs charging.
• Printers with a wireless QuickLink module installed: a
quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal.
• Printers with a wireless QuickLink module installed: A
steadily lit indicator shows that the printer has established
a wireless link, either to the LAN or to a compatible terminal.
A steadily lit green indicator on a non-wireless printer is a
power-on indicator.
The yellow LED on the right side of the control panel has two
indication conditions.
•A rapidly blinking yellow LED and a chime indicate that no
application has been loaded into the printer.
• Printers with a wireless QuickLink module installed: a rap-
QL 320 User’s Guide 13
idly blinking LED indicates normal data transmission.
•A steadily lit yellow LED indicates an error condition. This
can be caused by one of the following:
1. The media cover is not completely closed and latched.
2. The printer is out of media.
Yellow LED
Green LED
Steady Light indicates power on
and/or established RF link.
Fast Blink indicates no RF link (on
RF equipped units only)
Slow Blink means low battery
Steady Light indicates error condition: out of media or media
cover not closed.
Fast Blink indicates RF activity (on
RF equipped units only)
Fast blink with beeper indicates
no application loaded
Power Button
Press to turn unit
on. Press again to
turn unit off
F
IGURE
Function Button
Specific functions are under
printer application control.
8: S
TANDARD CONTROL PANEL
Feed Button
Press to advance the media
one blank label or a software
determined length of journal
media.
14 QL 320 User’s Guide
LCD Control Panel
The optional LCD control panel has buttons for the power on/
off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and
selection of menu options affecting many printer functions.
The “Scroll” button allows scrolling through the various options
and settings. The “Select” button allows selection of the option
or function displayed on the screen.
Feed Button
Press to advance the
media one blank
label or a software
determined length of
journal media.
Power Button
Press to turn unit on.
Press again to turn unit
off
Scroll Button
Press to scroll
through the menu
choices on the
LCD.
Printer Status Icons
Indicates the status
of several printer
functions
Select Button
Press to select a menu
choice on the LCD.
LCD
See LCD Functions Table for an
overview of menu options
F
IGURE
9: O
PTIONAL
LCD C
ONTROL PANEL
QL 320 User’s Guide 15
The top of the screen has a row of status icons which indicate
the state of various printer functions:
Indicates that the printer is associated with a wireless Local Area Network (LAN). This icon is functional only with
QL 320N network printers.
A flashing icon indicates low battery status. You
should suspend any printing operations and recharge or
replace the Battery Pack as soon as is convenient.
A flashing icon indicates that the media cover is open or
not properly latched.
A flashing icon indicates that a file is being download-
ed to the printer.
A flashing icon indicates that the printer does not detect
any media. This could indicate an out of media condition,
or improperly loaded media.
In addition to the status icons, the LCD control panel can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or modify
these settings using the scroll and select keys on the display.
Refer to the “LCD Functions Table” on the following page for the
full set of printer features that can be made available with the
LCD panel.
The LCD has a backlighting option which allows viewing of the
screen in a dark environment, or provides better contrast in a
very bright environment. Use of the display backlight will decrease the time the printer will run between charges.
16 QL 320 User’s Guide
Loading...