document and the information contained within is Copyrighted by Zebra Technologies
Corporation and may not be duplicated in ful l or in part by any person without written
approval from Zebra.
While every effort has been made to keep the information contained within current and
accurate as of the date of publication, no guarantee is given that the document is error-free or
that it is accurate with regard to any specification. Zebra Technologies Corporation reserves
the right to make changes, for the purpose of product improvement, at any time.
Trademarks
ZXP Series 8 is a trademark and Zebra is a registered trademark of Zebra Technologies
Corporation. Windows is a registered trademark of Microsoft Corporation in the United States
and other countries. All other trademarks or registered trademarks are marks of their
respective holders.
Product Disposal
Product Disposal Information • Do not dispose of this product in unsorted municipal
waste. This product is recyclable, and should be recycled ac co rding to your local
standards. For more information, please see our web site at:
ivZebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
1
Introduction
This manual contains installation and operation information for the Zebra P810i & P820i Card
Printer manufactured by Zebra Technologies Corporation.
Zebra ZXP Series 8 Card Printers are available without lamination, or with a single- or dualside lamination. The Single-Sided Laminator lays down and seals a laminating film on the top
surface of the printed card for added security; the Dual-Sided Laminator lays down and seals
laminating film on both the top and bottom surfaces of the printed card. A variety of
Laminating Films are available for specific uses; see the ZXP Series 8 Media List.
This User’s Manual describes dual-sided ZXP Series 8 Card Printers with either a single- or
dual-sided Laminator . ZXP Series 8 Card Printers that do not include lamination are described
in Zebra ZXP Series 8 Card Printer User’s Manual P1011091-xx1.
References to “the laminator” in this document apply to either the single-sided or the dualsided Laminator.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator1
Introduction
LaminatorPrinterPrinter Cover
Release Button
Single Card
Feed Slot
Input Hopper
Operator
Control
Panel
Output
Hopper
Components
Components
Front View, Covers Closed
2Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Front View, Printer Cover Open
Transfer Film
Transfer Station
Print Ribbon
Printhead
(Under Print
Ribbon)
Card
Cleaning
Cartridge
Card
Cleaning
Roller
Reject Bin
(Under Feed Tray)
Mag Encoder and/or Smart Card
Options (If Installed); Components
Under This Cover
The following figure shows components of the Printer.
Introduction
Components
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator3
Introduction
Heater
Upper Laminate Cassette
(single-sided and dual-sided laminators)
Upper Laminate Cassette Latch
(single-sided and dual-sided laminators)
Output
Hopper
Manual Advance Tool
Enclosure
Lock
(optional)
Components
Front View, Laminator Cover Open
The following figure shows components of the Laminator.
4Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Controls, Connectors, and Indicators
OCP Display
OCP Buttons
Power
Switch
Power
Connector
Ethernet
Connector
USB
Connector
DB-9 Connector
location for Smart
Card Contact
Station Option
Security
Cable Slot
Ethernet
Connector
Link/ActivitySpeed
LEDLED
Your printer has an LCD Display Panel and three Panel Buttons on the front and a power
connector, power switch, and interface connector(s) on the rear panel.
Introduction
Controls, Connectors, and Indicators
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator5
Introduction
Icons
Icons
Throughout this manual, different icons highlight important information, as follows:
Note • Indicates information that emphasizes or supplements important points of the
main text.
Important • Advises you of informatio n th at is essent ial to comp le te a task , or po in ts out the
importance of specific information in the text.
Provides an example or scenario to demonstrate or clarify a section of text.
Electrostatic Discharge Caution • W arns you of th e potential for electrost atic discharge.
Electric Shock Caution • Warns you of a potential electric shock situation.
Hot Surface • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to you, or could result in physical damage to the hardware.
Zebra Supplies
Genuine Zebra supplies meet stringent quality standards and are recommended for optimal
printing quality and proper printer performance. The ZXP Series 8 printer is designed to
work only with Zebra True Colours
Transfer Film.
®
i Series™ Ribbons and True Colours™ i Series™
6Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installation and Setup
General Information
This section will guide you through the installation and setup of your Card Printer. This
consists of the following procedures, which should be performed in the order presented.
The procedure to be followed for Packing the Printer for Sh ipment is given at the end of
this section.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator7
Installation and Setup
USB
Singleand
Dualsided
Dualsided
only
Unpacking the Printer
Unpacking the Printer
Step 1.Inspect the shipping container to ensure that no damage has occurred during
shipment. If any damage is apparent, file a claim with the shipper.
Step 2.Open the shipping container.
Step 3.Remove the packing material and accessories from around the top of the Printer.
Important • Save all the packing materia l and the shipping carton in case the Printer needs to
be moved or shipped. If the original material is lost or damaged, a replacement Shipping Kit
can be ordered from Zebra.
Step 4.Make sure the following items are included with your Printer:
Quick Start GuideCD-ROM with InstallWizardCleaning Cartridge
Cleaning RollerUSB CablePower Cable
Laminate Cassette(s)Input HopperOutput Hopper
If any items are missing, please contact your dealer. To reorder, please refer to
Appendix G of this manual.
8Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installation and Setup
Unpacking the Printer
Caution • The Printer weighs approximately 44 lbs (20 kg); use two people to lift it out of
the shipping carton.
Step 5.With two people holding the carrying strap (colored blue, green, and red for clarity),
carefully lift the Printer out of the recess in the lower foam insert.
Step 6.Place the Printer in a location that meets the following requirements:
•A reasonably dust- and dirt-free environment.
•Flat surface at least 38 in (965 mm) wide x 28 in (711 mm) deep that can
support the weight of the Printer; additional space preferred. Allow a 4-inch
clearance, minimum, on all sides.
•Vertical clearance at least 32 in (813 mm).
•Temperature within the range of 59° to 77°F (15° to 25°C).
•Relative Humidity 20 to 80% inclusive, non-condensing.
•AC power accessible.
Step 7.Remove the protective plastic bag from the Printer.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator9
Installation and Setup
Installing the Card Hoppers
Installing the Card Hoppers
Input Hopper
The Input Hopper is positioned on the right side of the Printer and holds the cards to
be printed.
Step 1.Install the Input Hopper by sl iding the hopper into the receptacle on the right side
of the Printer.
Step 2.Ensure that the Input Hopper locks securely in place.
Output Hopper
The Output Hopper is positioned on the left side of the Printer and receives the printed cards.
Step 1.Install the Output Hopper by inserting the four tabs on the right side of the hopper
into the four slots on the left side of the Printer.
Step 2.Ensure that the Output Hopper locks securely in place.
10Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Loading Cards
Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality.
The surface of the cards must remain clean and dust free. Always store cards in an
enclosed container. Ideally, use cards as soon as possible.
Step 1.Remove the wrapping from the card deck.
Step 2.Holding the card deck by the sides (do not touch the print surfaces), hold it
Installation and Setup
Loading Cards
vertically against a flat surface such as a desktop. If the deck is too thick for your
hand to hold it comfortably, use about half a deck at a time.
Step 3.Push the stack back and forth to an angle of about 45
all of the cards.
Note • Static charges and edge burrs from the card die-cutting process can render individual
cards stuck together with significant adhesion force. These cards must be p hysically separated
from each other before inserting into the feeder; if not separated, feeding or printing problems
may occur.
Step 4.Restore the card stack to its original squared-off condition.
Step 5.Open the Input Hopper Door.
° from vertical, so as to separate
Step 6.Place the cards in the Input Hopper in the orientation as shown (smartcard contacts, if
present, up and toward the body of the printer; mag stripe, if present, down and to the
rear). Ensure that the cards are seated flat on the bottom of the hopper.
Step 7.Close the Input Hopper Door.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator11
Installation and Setup
Opening the Printer Door
Opening the Printer Door
Step 1.Press the Door Release button on the top of the Printer.
Step 2.Observe that the Door releases and pops up approximately half an inch.
Step 3.Grasp the Door at the bottom front.
Step 4.Lift the Door to its upright position. It will remain in that position.
12Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installing the Cleaning Cartridge
The Cleaning Cartridge cleans the cards entering the Printer from the Input Hopper. The
Cleaning Cartridge consists of a Cartridge Frame and an Adhesive Roller, which are
packed together.
Step 1.Remove the Cartridge Frame and the Adhesive Roller from their packaging.
Step 2.Insert the Adhesive Roller into the Cartridg e Frame. To avoid contamination, always
hold the frame and the roller by the ends.
Step 3. Peel the protective wrapper from the Adhesive Roller.
Step 4.Open the Printer Door by pressing t he Door Release button on the top of the Printer.
Step 5.Locate the area where the Cleaning Cartridge will be installed (adjacent to the Input
Hopper); circled below.
Installation and Setup
Installing the Cleaning Cartridge
Step 6.Hold the Cleaning Cartridge by the extended handle.
Step 7.With the cartridge at about a 30
cartridge into the slot, until the cartridge seats against the back wall.
Step 8.Press the front of the cartridge down until it seats all the way down and latches with
an audible click.
Step 9.Close the Printer’s Door.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator13
° angle (pointing downward), insert the lip of the
Installation and Setup
Installing the Cleaning Roller
Installing the Cleaning Roller
The Cleaning Roller cleans the cards entering the Printer from either the Input Hopper or the
Single-Feed Input.
Step 1.Remove the Cleaning Roller from its packaging. To avoid contamination, always
hold the roller by the ends.
Step 2. Peel the protective wrapper fr om the Cl eani ng Roller.
Step 3.Open the Printer Door by pressing t he Door Release button on the top of the Printer.
Step 4.Locate the area where the Cleaning Roller will be installed; circled below.
Step 5.Hold the Cleaning Roller by the ends.
Step 6.Position the ends of the Cleaning Roller in the slots.
Step 7. Push down until the roller fully seats and latches.
Step 8.Close the Printer’s Door.
14Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Loading the Transfer Film
Supply Spool
GREEN
Take-up Spool
WHITE
Take-up Spindle
GRAY
Supply Spindle
GRAY
Take-up Spindle
WHITE
Supply Spindle
GREEN
Flange
Flange
The ZXP Series 8 printer is designed to work only with Zebra True Colours™ i Series™
Transfer Film for near photographic print resolution and over-the-edge printing.
Step 1.Locate the transfer film supply spindles and the transfer film take-up spindles. Note
that the Flanges and Spindles are color coded (white-to-whit e, green-to-green).
Installation and Setup
Loading the Transfer Film
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator15
Installation and Setup
Loading the Transfer Film
Step 2.Unroll about one foot from the full roll of transfer film (supply spool), and wind it
(2 wraps) onto the empty take-up spool.
Step 3.Load transfer film supply spool onto the supply spindles, green flange side to
the left.
Step 4.Load the empty take-up spool onto the take-up spindles, white flange side to
the right.
Step 5.Make sure the spring-loaded spindles on the right seat into the spools.
Step 6.Make sure the transfer film comes off th e bottom o f the supply spool and feeds to t he
bottom of the take-up spool.
Step 7.The figure below shows the proper installation of the transfer film.
16Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Loading a Print Ribbon
Supply Spool
PURPLE
Take-up Spool
BLUE
Take-up Spindle
GRAY
Supply Spindle
PURPLE
Take-up Spindle
BLUE
Supply Spindle
GRAY
Flange
Flange
The ZXP Series 8 printer is designed to work only with Zebra True Colours® i Series™
Ribbons in order to achieve rich, vibrant, image production over the full-color spectrum.
Step 1.Locate the print ribbon supply spindles and the print ribbon take-up spindles. Note
that the Flanges and Spindles are color coded (blue-to-blue, purple-to-purple).
Installation and Setup
Loading a Print Ribbon
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator17
Installation and Setup
Loading a Print Ribbon
Step 2.Load the print ribbon supply spool onto th e supply spindles, purple flange side to
the left.
Step 3.Load the empty take-up spool onto the take-up spindle, blue flange side to the right.
Step 4.Make sure the spring-loaded spindles on the left seat into the spools.
Step 5.Make sure the print ribbon comes off the bottom of the supply spool and feeds to the
bottom of the take-up spool.
Step 6.The figure below shows the proper installation of the print ribbon.
18Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Loading the Laminate
Opening the Laminator Door
Step 1.Grasp the Door at the bottom front.
Installation and Setup
Loading the Laminate
Step 2.Lift the Door to its upright position. It will remain in that position. Note that the
Lower Laminate Cassette is only present on the dual-sided laminator.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator19
Installation and Setup
Loading the Laminate
Removing the Laminate Cassette(s)
Step 1.Rotate the locking lever maximum in the direction indicated in the figure below.
Step 2.Rotate the cassette to the mechanical stop in the direction indicated below.
20Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installation and Setup
Loading the Laminate
Step 3.Remove the cassette(s) by pulling each cassette straight out from its spindle.
Step 4.Open the cassette(s), like a clam shell, by separating its two halves. Grasp the two
halves firmly with your fingers, then pull it apart. Do NOT use tools. (Upper
Laminate Cassette shown.)
Step 5.If there is an empty laminate core in the cassette, remove it.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator21
Installation and Setup
Loading the Laminate
Loading the Laminate Cassette(s)
Step 1.Remove the new roll of laminate from its packaging.
Important • The geared flange on the laminate spool is removable, but do not remove it. If it
does come off, snap it back onto the end of the spool.
Step 2.Cut the laminate as shown, as close to perpendicular as possible.
22Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installation and Setup
Loading the Laminate
Step 3.Carefully following the guidelines in the following figure, place the laminate in
the cassette.
•Upper Laminate Cassette (present on both the single-sided laminator and dualsided laminator):
•Lower Laminate Cassette (only present on the dual-sided laminator):
Step 4.Pull out an inch or two of laminate past the lip of the cassette.
Step 5.Close the cassette by firmly pressing the “clamshell” together. You will hear a click
and feel a detent when the halves of the cassette seat together.
Step 6.If the exposed end of the laminate is uneven or crinkled, cut it as square as you can
with scissors.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator23
Installation and Setup
Loading the Laminate
Step 7.Rotate the core to adjust the laminate overhang. St op when the en d of the lamina te is
just beyond the lip of the cassette, as shown below.
Important • Check for laminate overhang any time the locking lever is pressed or the
cassette is removed.
0 - 0.5 mm
0 - 1/32"
0 - 0.5 mm
0 - 1/32"
24Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
Installing the Laminate Cassette(s)
Step 1.Slide the cassette onto the spindle.
Installation and Setup
Loading the Laminate
Step 2.Ensure the cassette is fully seated on the spindle. Gently press the cassette until it is
flush against the laminator frame.
P1013372-001 Rev. AZebra ZXP Series 8 Card Printer with Laminator25
Installation and Setup
Loading the Laminate
Step 3.Rotate each cassette (in the direction indicated in the figure below) until it stops.
Step 4.Observe the locking lever snap into place.
26Zebra ZXP Series 8 Card Printer with LaminatorP1013372-001 Rev. A
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