COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A5/2018Initial release.
-02 Rev A7/2018Include information on extended battery.
-03 Rev A9/2019Include information on keypad accessory.
-04 Rev A10/2019Update keypad illustrations to include back-light icons.
2
Table of Contents
Revision History ................................................................................................................................ 2
•Getting Started, provides information on getting the mobile computer up and running for the first time.
•Accessories, describes the accessories available for the mobile computer and how to use the accessories
with the mobile computer.
•USB Communication, explains how to perform Bluetooth functionality on the mobile computer.
•DataWedge Configuration, describes how to use and configure the DataWedge application.
•Settings, provides the settings for configuring the WT6000.
•Application Deployment, provides information for developing and managing applications.
•Maintenance and Troubleshooting, includes instructions on cleaning and storing the mobile computer, and
provides troubleshooting solutions for potential problems during WT6000 operation.
11
•Specifications, includes a table listing the technical specifications for the WT6000.
Notational Conventions
The followingconventions are used in this document:
•“touch computer” refers to the Zebra WT6000 touch computer.
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
About This Guide
Related Documents and Software
The following documents provide more information about the WT6000.
•WT6000 Quick Start Guide, p/n MN-002700-xx
•WT6000 Regulatory Guide, p/n MN-002271-xx
•WT6000 User Guide, p/n MN-003226-xx
•Rack/Wall Mount Bracket Installation Guide, p/n MN-002412-xx
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: www.zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit
•Model number or product name
•Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
.
.
12
About This Guide
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
13
Getting Started
Introduction
This chapter describes the features of the WT6000 and explains how to install and charge the battery and how to
reset the WT6000.
Unpacking
Carefully remove all protective material from the WT6000 and save the shipping container for later storage and
shipping.
Verify that box contains all the equipment listed below:
•WT6000
•Battery
•Regulatory Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact Support immediately. See Service Information on page 12 for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the WT6000 screen to protect the screen during shipping. To remove the
screen protector, carefully lift the thin film off the display.
14
Features
3
12
1
2
15
11
10
9
8
5
13
4
7
6
14
Figure 1 Front View
Getting Started
Table 1 Front View Descriptions
NumberItemFunction
1SpeakerProvides audio output for video and music playback.
2Battery¹Provides power to the device.
3DisplayDisplays all information needed to operate the WT6000.
4Recent ButtonDisplays recently open applications.
5Right Interface
Connector
6Home ButtonDisplays the Home screen.
7Back ButtonDisplays the previous screen.
Provides USB host and client communication, audio and device charging
via cables and accessories.
8P3 / Enter ButtonInitiates Push-To-Talk communication (programmable).
Use as the Enter button when a keypad is attached.
9P2 ButtonIncreases volume.
10MicrophoneUse for communication on handset.
11P1 ButtonDecreases volume.
12Power ButtonTurns the display on and off. Press and hold to reset the device and
power off.
¹ Standard battery is shown.
15
Getting Started
17
16
Table 1 Front View Descriptions (Continued)
NumberItemFunction
13NFC AntennaProvides communication with other NFC-enabled devices.
14Ambient Light
Sensor
15Notification/Charge
LED
¹ Standard battery is shown.
Figure 2 Back View
Determines ambient light for controlling display backlight intensity.
Indicates battery charging status while charging with USB Charge cable
and provide notifications from applications.
Table 2 Back View Descriptions
NumberItemFunction
16CleatProvides alignment and secures the WT6000 to the wrist mount.
17Left Interface
Connector
Provides USB host and client communication, audio and device
charging via cables and accessories.
16
Setup
Perform these procedures to start using the WT6000 for the first time.
1. Install the battery.
2. Charge the WT6000.
3. Power on the WT6000.
Installing the Battery
To install the battery:
1.Insert the end of the battery into the battery well.
Figure 3 Battery Installation
Getting Started
Figure 4 Extended Battery Installation
2.Press the battery down until it snaps into place.
Charging the Battery
Before using the WT6000 for the first time, charge the battery using a cable or a cradle with the appropriate power
supply. For information about the accessories available for the WT6000, see Accessories.
17
Getting Started
The standard 3,350 mAh battery fully charges in approximately four hours at room temperature. The extended
5,000 mAh battery fully charges in approximately five hours and 30 minutes at room temperature.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The WT6000 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
WT6000 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The WT6000 or accessory indicates when charging is disabled due to
abnormal temperatures via its LED.
1.To charge the main battery, connect the charging accessory to the appropriate power source.
2.Insert the WT6000 into a cradle or attach to a cable. The WT6000 turns on and begins charging.
When using the USB Charge cable, the Notification/Charge LED lights amber while charging, then turns solid
green when fully charged.
When using a cradle, the cradle Charge LED lights amber while charging, then turns solid green when fully
charged.
Table 3 Charge LED Charging Indicators
StateIndication
OffWT6000 is not charging. WT6000 is not inserted correctly in the cradle or
connected to a power source. Charger/cradle is not powered.
Solid AmberHealthy battery is charging.
Solid GreenHealthy battery charging is complete.
Fast Blinking Red
(2 blinks/second)
Solid RedUnhealthy battery is charging or fully charged.
IMPORTANT: When trying to power on the device, a quick red blink of the Charging LED indicates that it does not
have enough battery power to turn on. Charge the battery or replace it.
Charging error, e.g.:
- Temperature is too low or too high.
- Charging has gone on too long without completion (typically eight hours).
Starting the WT6000
When installed in a cradle, the WT6000 starts automatically as soon as power is applied.
When a charged battery is installed and the WT6000 is turned off, press the Power button to turn on.
When the WT6000 is powered on for the first time, it initializes its system. The splash
period of time.
screen appears for a short
18
Getting Started
Figure 5 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 6 Home Screen
Resetting the WT6000
There are four reset functions:
•Soft reset
•Hard reset
•Enterprise reset
•Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1.Press the power button until the menu appears.
2.Touch Reset.
3.The device reboots.
Performing a Hard Reset
CAUTION:Perform a hard reset only if the WT6000 stops responding.
To perform a hard reset, simultaneously press and hold the power button, P1 button and P2 button for five
seconds. When the device reboots, release the buttons.
19
Getting Started
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those in
the /enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want to
persist after the reset into the /enterprise/usr/persist folder.
1.Download the Enterprise Reset file from the Support Central web site.
2.Copy the Enterprise Reset file to the root of the Internal Storage. See USB Communication.
3.Press and hold the Power button until the menu appears.
4.Touch Power off.
5.Touch OK. The device turns off.
6.Press and hold the Power button and the P1 button.
7.When the Zebra splash screen appears, release the buttons.
The System Recovery Screen appears.
8.Press the P1 and P2 buttons to navigate to the apply update from internal storage option.
9.Press the P3 button.
10. Press the P1 and P2 buttons to navigate to the Enterprise Reset file.
11. Press the P3 button. The Enterprise Reset occurs and then the device resets.
Performing a Factory Reset
A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image.
1.Download the Enterprise Reset file from the Support Central web site.
2.Copy the Factory Reset file to the root of Internal Storage. See USB Communication.
3.Press and hold the Power button until the menu appears.
4.Touch Power off.
5.Touch OK. The device turns off.
6.Press and hold the Power button and the P1 button.
7.When the Zebra splash screen appears, release the button and trigger.
The System Recovery Screen appears.
8.Press the P1 and P2 buttons to navigate to apply update from internal storage option.
9.Press the P3 button.
10. Press the P1 and P2 buttons to navigate to the Factory Reset file.
11. Press the P3 button. The Factory Reset occurs and then the device resets.
20
Accessories
Introduction
The WT6000 accessories provide a variety of product support capabilities. Table 4 lists the accessories available.
9
Table 4 Accessories
AccessoryPart NumberDescription
Cradles
1-Slot WT6000 Charging
Cradle
2-Slot WT6000/RS6000
Charging Cradle
5-Slot WT6000 Charge
Only Cradle
10-Slot WT6000/RS6000
Charge Only Cradle
10-Slot WT6000 Charge
Only Cradle
CRD-NGWT-1S1BU-01Provides WT6000 and spare battery charging and
USB communication with a host computer. Use with
power supply, p/n PWRS-14000-148R and country
specific grounded AC line cord.
CRD-NWTRS-2SUCH-01Provides WT6000 and RS6000 charging and USB
communication with a host computer. Use with
power supply, p/n PWRS-14000-148R and country
specific grounded AC line cord.
CRD-NGWT-5S5BC-01Charges up to five WT6000 devices and five spare
batteries. Use with power supply, p/n
PWRS-14000-241R, DC line cord, p/n
50-16002-029R and country specific grounded AC
line cord.
CRD-NWTRS-10SCH-01Charges up to five WT6000 devices and up to five
RS6000 scanners. Use with power supply, p/n
PWRS-14000-241R, DC line cord, p/n
50-16002-029R and country specific grounded AC
line cord.
CRD-NGWT-10SCH-01Charges up to 10 WT6000 devices. Use with power
supply, p/n PWRS-14000-241R, DC line cord, p/n
50-16002-029R and country specific grounded AC
line cord.
5-Slot WT6000 Ethernet
Cradle
CRD-NGWT-5S5BE-01Charges up to five WT6000 devices and five spare
batteries and provides Ethernet communication.
Use with power supply, p/n PWRS-14000-241R, DC
line cord, p/n 50-16002-029R and country specific
grounded AC line cord.
21
Table 4 Accessories (Continued)
AccessoryPart NumberDescription
Batteries and Chargers
Accessories
Replacement Standard
Battery
Replacement Extended
Battery
4-Slot Battery ChargerSAC-NWTRS-4SCH-01Charges up to four spare batteries. Requires power
20-Slot Battery ChargerSAC-NWTRS-20SCH-01Charges up to 20 spare batteries. Use with power
Mounting Brackets
Rack Mount BracketBRKT-SCRD-SMRK-01Use for mounting a 5-Slot cradle or four 4-Slot
Cables
Headset Adapter Cable with
Quick Disconnect (Long)
Headset Adapter Cable with
Quick Disconnect (Short)
BTRY-NWTRS-33MA-01Replacement standard 3,350 mAh battery for
WT6000 and RS6000 (single pack).
BTRY-NGWT-50MA-01Replacement extended 5,000 mAh battery for
WT6000 only (single pack).
supply, p/n PWRS-14000-148R and country specific
grounded AC line cord.
supply, p/n PWRS-14000-241R, DC line cord, p/n
50-16002-029R and country specific grounded AC
line cord.
Battery Chargers on a rack.
CBL-NGWT-AUQDLG-01Connects a wired headset to the WT6000 on a Hip
Mount.
CBL-NGWT-AUQDST-01Connects a wired headset to the WT6000 on a Wrist
Mount.
USB/Charge CableCBL-NGWT-USBCHG-01Provides USB communication and power to the
WT6000. Requires power supply
PWRS-14000-249R and country specific
un-grounded AC line cord.
DC Y Cable25-122026-02RProvides power from the PWRS-14000-148R power
supply to two 4-Slot Battery Chargers.
DC 4-way Cable25-85992-01RProvides power from the PWRS-14000-241R power
supply to four 4-Slot Battery Chargers.
DC Line Cord50-16002-029RProvides power from the power supply to the 5-Slot
Charge Only Cradle, 5-Slot Ethernet Cradle, 5-Slot
Charge Only Cradle with Battery Charge and 5-Slot
Ethernet Cradle with Battery Charger.
Power Supplies
Power SupplyPWRS-14000-249RProvides power to the device using the USB and
Charging Cable. Requires country specific
un-grounded AC line cord.
Power SupplyPWRS-14000-148RProvides power to the 2–Slot cradles and 4-Slot
Spare Battery Charger. Requires country specific
grounded AC line cord.
22
Accessories
Table 4 Accessories (Continued)
AccessoryPart NumberDescription
Power SupplyPWRS-14000-241RProvides power to the 5-Slot Charge Only Cradle,
5-Slot Ethernet Cradle, 5-Slot Charge Only Cradle
with Battery Charger and the 5-Slot Ethernet Cradle
with Battery Charger. Requires DC Line Cord, p/n
50-16002–029R and country specific grounded AC
line cord.
Miscellaneous
Screen ProtectorsMISC-WT6X-SCRN-01Provides additional protection for display (5-pack).
Soft Goods
WT6000 Hip MountSG-NGWT-HPMNT-01Provides mounting the WT6000 on a belt.
WT6000 Wrist Mount
(Small/Medium)
WT6000 Wrist Mount
(Medium/Large)
WT6000 Spare Straps
(Small/Medium)
WT6000 Spare Straps
(Medium/Large)
WT6000 Spare Comfort
Pad
SG-NGWT-WRMTS-01Replacement strap.
SG-NGWT-WRMTL-01Replacement strap.
SG-NGWT-WSTPST-01Replacement strap.
SG-NGWT-WSTPLN-01Replacement strap.
SG-NGWT-CMPD-01Replacement Comfort Pad for the Wrist Mount.
23
Accessories
AC Line Cord
Power Supply
USB Cable
Power Input
USB Port
Spare Battery Charging LED
Spare Battery Charing Slot
WT6000 Charging Slot
WT6000 Charging LED
1-Slot WT6000 USB Charging Cradle
NOTE: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 154.
The 1-Slot WT6000 Charging Cradle:
•provides 5.4 VDC (nominal) power for operating the WT6000
•provides USB communication with a host computer
•charges a spare battery.
Figure 7 1-Slot WT6000 Charging Cradle Setup
Charging the Device
1.If charging a WT6000 with a standard battery, insert either end of the WT6000 into the WT6000 charging slot.
24
Accessories
Figure 8 Insert WT6000 into Cradle
2.If charging a WT6000 with a extended battery, insert the end of the WT6000 into the WT6000 charging slot as
shown below.
Figure 9 Insert WT6000 with Extended Battery into Cradle
3.Ensure the WT6000 is seated properly. The WT6000 Charge LED blinks indicating charging.
Charging the Spare Battery
1.Insert a spare battery into the spare battery slot.
2.Gently press down on the battery until it snaps into place.
25
Accessories
Figure 10 Insert Battery into Cradle
Figure 11 Insert Extended Battery into Cradle
3.Ensure the battery is seated properly. The Spare Battery Charging LED blinks indicating charging.
Battery Charging
The WT6000 Charging LED indicates the status of the battery charging in the device. The Spare Battery Charging
LED indicates the status of the spare battery charging. See Table 5 on page 26. The standard 3,350 mAh battery
fully charges in less than four hours at room temperature. The extended 5,000 mAh battery fully charges in
approximately five hours and 30 minutes at room temperature.
Table 5 Spare Battery Charging LED Indicators
StateIndication
OffThe WT6000, RS6000 or battery is not charging. The WT6000, RS6000 or battery
is not inserted correctly in the cradle. Cradle is not powered.
Solid AmberBattery is charging.
Solid GreenBattery charging is complete.
Fast Blinking Red
(2 blinks/second)
Solid RedUnhealthy battery is charging or fully charged.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal
temperatures via its LED.
Charging error, e.g.:
- Temperature is too low or too high.
- Charging has gone on too long without completion (typically eight hours).
26
Accessories
AC Line Cord
Power Supply
USB Cable
Power Input
WT6000 USB Port
RS6000 Charging LED
RS6000 Charging Slot
WT6000 Charging Slot
WT6000 Charging LED
RS6000 USB Port
2-Slot WT6000/RS6000 Charging Cradle
NOTE: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 154.
The 2-Slot WT6000/RS6000 Charging Cradle:
•provides 5.4 VDC (nominal) power for operating the WT6000 and RS6000.
1.If charging a WT6000 with a standard battery, insert either end of the WT6000 into the WT6000 charging slot.
27
Accessories
Figure 13 Insert WT6000 into Cradle
2.If charging a WT6000 with a extended battery, insert the end of the WT6000 into the WT6000 charging slot as
shown below.
Figure 14 Insert WT6000 with Extended Battery into Cradle
3.Ensure the WT6000 is seated properly. The WT6000 Charging LED blinks indicating charging.
Charging the RS6000
To Charge the RS6000:
1.Insert the RS6000 in the RS6000 charging slot.
28
Accessories
Figure 15 Insert RS6000 into Cradle
2.Ensure the RS6000 is seated properly. The RS6000 Charging LED blinks indicating charging.
Battery Charging
The WT6000 Charging LED indicates the status of the battery charging in the device. The RS6000 Battery
Charging LED indicates the status of the battery charging in the device. See Table 5 on page 26. The standard
3,350 mAh battery fully charges in less than four hours at room temperature. The extended 5,000 mAh battery fully
charges in approximately five hours and 30 minutes at room temperature.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal
temperatures via its LED.
29
Accessories
AC Line Cord
Power Supply
DC Line Cord
Power Input
5-Slot WT6000 Charge Only Cradle
NOTE: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 154.
The 5-Slot Charge Only Cradle:
•Provides 5.4 VDC (nominal) power for operating up to five WT6000 devices.
•Simultaneously charges up to five WT6000 devices.
•Simultaneously charges up to five spare batteries.
Figure 16 5-Slot WT6000 Charge Only Cradle Setup
Charging the WT6000
To Charge the WT6000:
1.If charging a WT6000 with a standard battery, insert either end of the WT6000 into the WT6000 charging slot.
30
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