Call 2.5 User Manual
Date: February 22, 2013
Doc N0 UGCAL2502022213
Call 2.5
User Manual
Zebra Technologies Call 2.5 User Manual
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Contents
Section 1: Overview ........................................................................................................... 3
Section 2: Process Structure ............................................................................................ 3
Section 3: Resource Manager Reports ............................................................................. 4
3.1 Default Reports ........................................................................................................................................... 4
3.1.1 Workstations Report ............................................................................................................................................4
3.1.2 Call List Report .....................................................................................................................................................6
3.2 Customizable fields and field names ........................................................................................................ 7
3.2.1 Token replacement of field names .......................................................................................................................7
3.2.2 Custom Fields ......................................................................................................................................................8
3.3 Log Files .................................................................................................................................................... 10
Section 4: Software Compatibility ................................................................................... 11
Section 5: Software Installation ................................ ...................................................... 11
Zebra Technologies Call 2.5 – User’s Guide
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Product: Wheresoft Call 2.5
Release Number: 2.5
Section 1: Overview
Zebra’s Wheresoft Call is a material replenishment trigger system used in manufacturing facilities, based on
Zebra’s wireless WhereCall button tags and infrastructure. When a worker on the assembly line requires
parts, he or she pushes the button on the WhereCall tag assigned to a particular part in his or her workstation.
The tag sends a sequence of radio transmissions that are received by Zebra WhereLAN antennas and
relayed to the Zebra VSS server. Processes on the Zebra server associate the call button tag id received to a
unique identifier which designates which cell on the assembly line requires parts, and which parts they
require. These processes then log the parts call, capture the call in a report visible on the server, and send
the call request via the XML Event Publisher or other interface to a system controlled by the manufacturing
company responsible for parts deliveries.
2.5 is the latest release of WhereSoft Call, which allows for more flexible configuration and data storage. With
many custom fields and customizable field names, a customer can set up the call system to reflect a large
variety of workstation replenishment scenarios.
Section 2: Process Structure
Call 2.5 is a more configurable version of the original Call application in which the application functionality and the
delivery method of the information have been separated to allow for usability with more customers. VSS is a
required element for Call to be installed, but beyond that, the output of the call events and the reporting structures
have been modified to be more configurable and usable by 3rd party systems. Using the VSS reporting and alerting
structure as a base, the new call system can make its events available in report form or as events through Zebra’s
XML Event Publisher or VSS API.
Zebra Technologies Call 2.5 – User’s Guide
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Fields
Report
Filter
Description
Facility ID
Yes
The facility ID is alphanumeric.
Facility
Value
No
The facility value is numeric only.
Tag ID
No
The tag associated to the workstation.
Last Call
No
The time and date the last call was made for this workstation.
X
No
Horizontal Mapping Coordinate (if used in a locating
environment)
Y
No
Vertical Mapping Coordinate (if used in a locating environment)
Section 3: Resource Manager Reports
Like other VSS-based applications, Call can be viewed and managed from the Resource Manager interface
provided with the base VSS installation. The Call Management category contains two reports by default. The
Workstations report displays the current workstations configured in the system. The Call List report displays the calls
made in the system. Other reports will appear in the tree view on the left if any of 5 list-based custom fields (Custom
fields 11-15) are enabled so that the lists can be managed. These custom fields can be enabled or disabled in a
system setting field that is covered in section 3.4.
3.1 Default Reports
The following reports are available with the default installation of Call.
3.1.1 Workstations Report
The Workstations report displays the current workstations configured in the system. Workstations are commonly set
up as order points for parts replenishment, and are created with the idea of assigning wireless call buttons to the
Facility ID in a one-to-one relationship. The Facility ID field is used to assign a unique business-specific identifier that
can adhere more closely to the customer’s business model naming convention. The Add, Change and Delete data
entries linked to this report allow the user to configure the workstations accordingly. The following describes the
columns of the Workstation report and the linked data entries.
The following is a sample of the default Workstation Report.
Zebra Technologies Call 2.5 – User’s Guide
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