Zebra WhereCall V PLC, WhereCall V User Manual
User Guide
Model TFF-2235
WhereCall V and WhereCall V PLC
User Guide
Part Numbers:
TFF-2235-00AA
TFF-2235-00AA-K
TFF-2236-00AA
TFF-2236-00AA-K
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
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Typographical Conventions
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CAUTION
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Note
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Warnings call attention to a procedure or practice that
could result in personal injury if not correctly performed.
Do not proceed until you fully understand and meet the
required conditions.
Cautions call attention to an operation procedure or
practice that could damage the product if not correctly
performed. Do not proceed until understanding and meeting
these required conditions.
Notes provide information that can be helpful in
understanding the operation of the product.
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
REGULA T ORY AGENCY INFORMA TION
Unless otherwise specified, the following regulatory agency information is for Model
TFF-2235 devices, which include part numbers TFF-2235-00AA and TFF-223600AA.
RF Notice
Any changes or modifications to Zebra Enterprise Solution (ZES) equipment not
expressly approved by ZES could void the user’s authority to operate the equipment.
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference which may cause undesired operation
Contains FCC ID: XWX-TFF2005
This equipment has been tested and found to comply with the limits for both Class A
and Class B devices, pursuant to Part 15 of the FCC Rules & Regulations.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Contains IC: 8701A-TFF2005
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
EU Compliance Information
Approved for use in the following countries.
AT BE BG CY CZ DK EE
FI FR DE GR HU IE IT
LV LT LU MT NL PL PT
RO SK SI ES SE GB
IS LI NO CH TR
Note: -Countries there are crossed out there is restrictive use for this
device!
Important Notice:
This RF device is intended for indoor and
outdoor use in all EU and EFTA with the
following limitations.
France: Outdoor use limited to 10 mW e.i.r.p.
within the band 2454-2483.5 MHz
Italy: For private use, a general authorization
is required if WAS/RLAN’s are used outside
own premises. For public use, a general
authorization is required.
Luxembourg: General authorization required
for network and service supply.
Norway: Wideband Data Transmission systems
2400.0-2483.5 MHz does not apply for the
geographical area within a radius of 20 km
from the centre of Ny-Ålesund
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
Document Revision History
Revision Change Change Description Date Initials
A C02338 Initial Release 1/5/11 DBowman
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
Table of Contents Page
REGULATORYAGENCYINFORMATION........................................................................................................................3
1 OVERVIEW........................................................................................................................................................8
2 COMPONENTS...................................................................................................................................................9
3 INSTALLATION&MOUNTING...........................................................................................................................10
3.1 POLY‐LOCK................................................................................................................................................................10
3.2 MOUNTINGWHERECALLVWITHPOLY‐LOCK...................................................................................................................11
3.3 WHERETAGFOAMTAPESQUARES.................................................................................................................................12
3.4 MOUNTINGWHERECALLVWITHFOAMTAPESQUARES.....................................................................................................13
3.5 MOUNTINGWHERECALLVWITHSCREWS.......................................................................................................................15
3.6 HANGINGCABLEBRACKET(TM‐216‐00).......................................................................................................................16
3.7 INSTALLINGWHERECALLVWITHHANGINGCABLEBRACKET...............................................................................................16
4 OPERATIONOFTHEWHERECALLV...................................................................................................................17
4.1 CALLMODE...............................................................................................................................................................17
4.2 SWITCHMODE...........................................................................................................................................................18
4.3 TURNINGWHERECALLVOFF........................................................................................................................................19
4.4 SWITCHINGWHERETAGVMODES.................................................................................................................................19
4.5 CHANGINGSYSTEMPROTOCOLS....................................................................................................................................20
4.6 WHERECALLVSOFTMESSAGES....................................................................................................................................21
5 SPECIFICATIONS:WHERECALLVDEVICE............................................................................................................25
6 WHERECALLVPLCOVERVIEW..........................................................................................................................28
7 WHERECALLVPLCINSTALLATION&MOUNTING..............................................................................................29
8 CONNECTINGTHEWHERECALLVPLC...............................................................................................................30
8.1 WHERECALLVPLCCABLEANDCONNECTOR...................................................................................................................30
8.2 WHERECALLVPLCELECTRICALCONNECTION..................................................................................................................31
8.3 WHERECALLVPLCSWITCHOPERATION.........................................................................................................................33
9 BATTERYREPLACEMENTPROCEDURE...............................................................................................................34
9.1 DESCRIPTION.............................................................................................................................................................34
9.2 REQUIREDMATERIALSANDTOOLS.................................................................................................................................34
9.3 PROCEDURE...............................................................................................................................................................36
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
Table of Figures Page
FIGURE1:POLY‐LOCKFASTENERWITHADHESIVEBACKING................................................................................................................10
FIGURE2:POLY‐LOCK&FOAMTAPEPOSITIONS..............................................................................................................................11
FIGURE3:FOAMTAPESQUARES..................................................................................................................................................12
FIGURE4:SCREWMOUNTINGTEMPLATE(DRAWINGISACTUALSIZE)...................................................................................................14
FIGURE5:COVERSCREWS..........................................................................................................................................................15
FIGURE6:HANGINGCABLEBRACKET,TM‐216‐00.........................................................................................................................16
FIGURE7:FRONT&REARVIEWHANGINGBRACKETINSTALLED...........................................................................................................16
FIGURE8:PHOTOGRAPHOFTHEWHERECALLVPLCWITHANINTERFACECABLEATTACHED....................................................................28
FIGURE9:THEEXTERNALSWITCHISCONNECTEDACROSSPINS1AND3ASINDICATED............................................................................31
FIGURE10ELECTRICALBLOCKDIAGRAM.......................................................................................................................................32
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
1 OVERVIEW
The Zebra Enterprise Solutions (ZES) WhereCall System allows users in manufacturing and
assembly operations to request service or specific parts without leaving their workstations.
Specific parts or service requests may be assigned to individual WhereCall V devices so
that users may indicate which item is needed. For example, an assembly worker using
several parts: Each part is associated with a separate WhereCall V device located in the
workstation. By pressing the green button on the WhereCall V device, a radio signal is sent
by the WhereCall System to the computer system in the supply area, indicating which
workstation requires the specified part or service. The display will first blink CALL , and
then alternate between CALL and the time since the button press. This message can
be customized to site preferences.
The WhereCall V also operates in an optional SWITCH mode. This mode can be used to
indicate a status; the display will blink either -- ON -- or - OFF -- to indicate a functional
status. The status will toggle each time the button is pressed. These messages can also be
customized to site preferences. Each status can display a multi-word message on up to two
different screen buffers.
To insure that the WhereCall system is in constant operation, real-time monitoring using an
“I’m Still Alive” blinking transmission advises the system supervisor of the status of each
WhereCall V device. Battery status is also included in these “I’m still alive” messages as
well as in the switch blinks, as well as in the button initiated blinks.
WhereCall V devices may be individually labeled for identification by applying a usersupplied label to the recessed area on the front panel below the green button.
The WhereCall V may be mounted in a work area with removable fasteners, double-sided
foam tape or with mounting brackets and screws. Overhead installation is also possible by
using cable mounting (Refer to Section 3, Installation and Mounting).
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
2 COMPONENTS
The WhereCall System consists of four major components: the WhereCall V device; a
location antenna; a location processor and a ZES computer server. This document details
only the WhereCall V device.
The WhereCall V is a palm-sized device approximately 3 inches by 5 inches, 1 inch thick, in
a yellow and gray colored case. A green colored actuator button is in the center of the
device. A liquid crystal display (LCD) screen is located above the button.
The ZES Location Sensor receives radio signals from the WhereCall V device when the
work station user sends a call requesting parts by pressing the green button on the
WhereCall V. These signals are transferred by cable to the ZES Location Processor.
The ZES Location Processor converts signals from the antenna(s) and sends them to the
ZES computer server. A message is generated by the server and sent to the user’s
computer system indicating that a part is needed at the location of the WhereCall V device.
If necessary, the WhereWand hand-held communicator allows the ZES technician to
configure the WhereCall V device. The WhereWand is not required for most applications.
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
3 INSTALLATION & MOUNTING
The WhereCall V may be mounted in a work area with removable fasteners, double-coated
foam tape, hanging brackets, or with mounting screws. Overhead installation is also
possible using cable mounting.
Each WhereCall V must be mounted in a location to provide an unobstructed view in at least
one direction. To maintain communication with the Location Antennas, do not install the
WhereCall V inside a metal enclosure such as a metal cabinet.
3.1 Poly-Lock
A plastic, adhesive-backed fastener, Poly-Lock uses mushroom-shaped contact points that
overlap and snap together, forming a strong attachment that can be separated by a forceful
pull. Poly-Lock is not included with the WhereCall V, but is available from ZES in precut
squares. Contact your ZES account manager for information.
Figure 1: Poly-Lock fastener with adhesive backing
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
Figure 2: Poly-Lock & foam tape positions
Apply Tape
Apply Tape
3.2 Mounting WhereCall V with Poly-Lock
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CAUTION
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Do not apply the poly-lock when the temperature is below 60F (15C) or above
90F (32C).
1) Select the desired location in the workstation to mount the WhereCall V.
2) Clean the mounting surface and the back plate of the WhereCall V with
isopropyl alcohol.
3) Select a pair (they are shipped in attached pairs)of Poly-Lock squares,
remove the adhesive backing and press them to the mounting surface,
sticky side down (see Figure 2).
4) Remove the adhesive backing from three additional pairs of Poly-Lock
squares and affix them to the back plate of the WhereCall V to match the
fastener locations on the mounting surface.
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
User Guide
_
5) You should now have four pairs of Poly-Lock attached to the back of the
WhereCall V. Remove the adhesive backing from all four squares.
6) While holding the WhereCall V, aligned with the fasteners on the
mounting surface. Gently press the unit against the mounting surface to
assure that the adhesive on the squares is bonded to the both surfaces.
3.3 WhereTag Foam Tape Squares
WhereTag foam tape, both sides adhesive, provides a secure, semi-permanent mounting
method for the WhereCall V device. Foam tape is not included with the WhereCall V.
Contact your ZES Account Manager for information.
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Note
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User Guide for WhereCall V and WhereCall V PLC D1722 Rev A
©2008 ZES WhereCall III, WhereCall V and all product names and numbers are ZES trademarks. All other trademarks are the property of their respective owners.
Figure 3: Foam tape squares
“Double sticky” tape applies a layer of permanent adhesive film to both
surfaces. Care should be taken in the application of foam tape; once applied it
is difficult to remove.
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