FS/VS Smart Camera
Firmware Update User Guide
MN-004276-01EN
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Terms of Use
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About This Document
This document describes the requirements and the procedure to perform a firmware update and factory
reset of the FS/VS Smart Camera.
IMPORTANT: If you have a problem with your equipment, contact Zebra Global Customer Support for
your region. Contact information is available at: zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region.
Contact information is available at zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software/firmware type or version number
.
.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business
partner for support.
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Firmware Update
To prepare for the firmware update procedure, the device must be connected to a Windows 10 Desktop or
a laptop with an available USB port. The USB connection provides power and communications to the
device. For additional details on setting up the device, refer to the FS/VS Smart Camera Product
Reference Guide.
Software Needed:
• Web Browser (Google Chrome, Mozilla Firefox or equivalent)
• Firmware file on the local PC
USB-A to USB-C Hardware Setup
Hardware Needed:
• Windows 10 PC with USB-A or USB-C port
• USB-A to USB-C cable, Zebra P/N: CBL-USB0200-USA00 or
• USB-C to USB-C cable, Zebra P/N: CBL-USB0200-USC00
Figure 1 Hardware Setup
Firmware Update
To perform a firmware update on the FS/VS Smart Camera, follow the steps below.
1. Connect the FS/VS Smart Camera to a laptop via the USB cable. Listen for the beep sequence to know
when the device is booted (approximately 45 seconds).
2. Locate the hostname of the device on the device label.
PC
USB-C to USB-C Cable
or
USB-A to USB-C Cable
FS40 Device
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Firmware Update
Figure 2 Device Label
3. Open a browser window and enter the following into the address bar:
a. http://<HOSTNAME>
b. Press ENTER to access the Web HMI.
Figure 3 Browser Window
4. View the Zebra Aurora Web Human Machine Interface (HMI) and note the build number RELEASE-xx
(where xx is the build number) in the Device Information section of the dashboard.
Figure 4 Web HMI
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Firmware Update
Click the Operator button to launch the login window.
5.
Figure 5 Operator Button
6. Enter the following login credentials:
a. User ID field: admin
b. Password field: admin
7. Click Login and observe the Operator now displays as admin.
Figure 6 Login Window
8. Click the Gear Icon.
Figure 7 Gear Icon
a
b
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9. Click the Firmware Update Tab.
10. Click the Choose File button.
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Figure 8 Choose Firmware File
Firmware Update
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11. Navigate to the location of the file stored on the local PC and double-click to select the latest firmware
file and click Open.
Figure 9 Firmware File .scnplg2
12. Check the box for Forced Update.
13. Click Update.
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Firmware Update
Figure 10 Forced Firmware Update
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NOTE: Upload progress is shown on the screen when the file is uploaded and the device’s
360° LED begins to blink red. Once complete, the device reboots.
14. Refresh the browser window and view the build number in the device information field to confirm that it
updated from the previous version.
Figure 11 Build Number
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Performing a Factory Reset
It is necessary to perform a factory reset on the device after installing a firmware update.
NOTE: A factory reset deletes all created Jobs on the camera. It is critical to save all Jobs and
user-specific information prior to performing the factory reset.
1. Click the Operator logo to launch the login window.
2. Type the user ID (admin) in the User ID field
3. Type the password (admin) in the Password field.
4. Click Login.
5. Click the gear icon.
6. Click the RESET ALL button in the Factory Reset field.
Figure 12 Factory Reset
Firmware Update
7. Wait for the device to reboot (approximately 45 seconds).
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