Virtual Device-M
User Guide
P1072179-003
© 2018 ZIH Corp. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of ZIH Corp.,
registered in many jurisdictions worldwide. All other trademarks are the property of their respective
owners.
Information in this document is subject to change without notice.
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Terms of Use
Proprietary Statement
and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the express, written permission
of Zebra Technologies.
This manual contains proprietary information of Zebra Technologies Corporation
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specifications and designs are subject to change without notice.
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Part Number: P1072179-003 Rev. A
Contents
2 • Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Device-M Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Supported Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 • Install, Register, and Enable Virtual Device-M . . . . . . . . . . . . . . . . . . . . . . . 10
Acquiring the Virtual Device Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Downloading the Virtual Device-M Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding Printers to the ZDownloader List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Modifying Printers in the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deleting Printers from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Downloading the Virtual Device App to Selected Printers . . . . . . . . . . . . . . . . . . . . . 20
Canceling a Download in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Registering the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ZDownloader Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Enabling the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using an SGD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 • Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Command Packet Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table of Supported Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Contents
Printer Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
{I,A, ... |} . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
{I,B, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
{I,C ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
{I,D, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
{I,E, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
{I,F, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
{I,G, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
{header,packet#,C, device | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
{W, ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Field Definition Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
{F, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
T, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
B, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
D, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
C, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
L, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Commands for Defining Field Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
R,1, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
R,4, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
R,6, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
R,30, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
R,31, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
R,42, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
R,50, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
R,51, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
R,52, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
R,53, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
R,60, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
R,61, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
R,62, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
{A ... | } . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Commands for Creating Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
{G, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
B, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
N, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
D, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
G, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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Contents
Printing Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
{B, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
E, ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
field#, ... | ... | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Status Polling Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
ENQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
{J,#} . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Set/Get/Do (SGD) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
apl.enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
apl.version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
apl.framework_version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5 • Supported Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6 • ZDownloader Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Downloading the ZDownloader Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installing the ZDownloader Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5
1 • Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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Introduction
This section describes the features and functions of a Zebra printer that is running the
Virtual Device-M application.
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Device-M Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Device-M Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configuring Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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Overview
Introduction
Overview
7
The Virtual Device-M application enables Zebra Link-OS printers to work with many
host systems that are using Monarch
required to the host application. This feature can help customers to make a smooth
transition to Zebra printers and save them the time and expense of having to rewrite
their host software.
Virtual Device-M Features
The Virtual Device-M application:
• Uses existing features of Zebra printers, when available.
• Offers fonts similar to the original device. These fonts will use 120 KB or more of
memory space.
• Supports the Bluetooth
• Offers many outline fonts, barcodes, and specific commands and features of
target printer models (see Supported Fonts on page 72).
• Provides support of Monarch commands (see Commands on page 35).
®
printers. In most cases, no changes will be
®
, Serial, Ethernet, WLAN, and USB interfaces.
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Introduction
8
Supported Printers
Supported Printers
This manual describes the Virtual Device-M language for Zebra Link-OS printers and
should be used by any person who needs to support that language on one of the
following Zebra printers:
Printer Firmware
iMZ Series V73.19.6Z and later
QLn Series V68.19.6Z and later
ZT200 Series V72.19.6Z and later
ZT400 Series V75.19.7Z and later
ZT510 V80.20.02Z and later
ZT600 Series V80.20.02Z and later
ZD400 Series V77.19.14Z or V84.20.05Z and later
ZD500 Series V74.19.6Z and later
ZD600 Series V84.20.05Z and later
ZQ300 Series V81.20.06Z and later
ZQ500 Series V76.19.10Z and later
Note • The Virtual Device-M language is supported only on 203 dpi printers.
For complete printer operation, use this manual in combination with the User Guide
for your printer.
Configuring Network Connectivity
Your printer may be equipped with one or more of the following interfaces:
• Bluetooth—For detailed information to connect a Bluetooth device, refer to the
Bluetooth User Guide.
• Wired print server—For detailed information, refer to the ZebraNet Wired and
Wireless Print Servers User Guide.
• Wireless print server—For detailed information, refer to the ZebraNet Wired and
Wireless Print Servers User Guide.
For other connectivity options, refer to the User Guide for your printer. Copies of these
manuals are available at http://www.zebra.com/manuals.
P1072179-003 Virtual Device-M User Guide 08/28/2018
Notes
Introduction
Notes
• Other command languages are disabled when running Virtual Device-M.
However, Set/Get/Do (SGD) commands and file download all operate properly
with Virtual Device-M enabled.
• Virtual Device-M fonts can only be used with Virtual Device-M commands. They
cannot be used with other languages.
• The Virtual Device-M mode application will not respond to CPCL, ZPL, or EPL
commands. Instead, commands will be processed by the Virtual Device-M
application.
9
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Install, Register, and
Enable Virtual Device-M
This section provides you with instructions on how to install and enable the
Virtual Device-M application on one or more Zebra printers.
Contents
Acquiring the Virtual Device Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Downloading the Virtual Device-M Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using ZDownloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding Printers to the ZDownloader List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Auto-Detect Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Manually Add Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Modifying Printers in the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deleting Printers from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Downloading the Virtual Device App to Selected Printers . . . . . . . . . . . . . . . . . . . . 20
Registering the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Enabling the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using an SGD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
QLn420 Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
QLn320 and QLn220 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Supported ZTxxx And ZDxxx Printers With A Display . . . . . . . . . . . . . . . . . . . . . . . 31
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Acquiring the Virtual Device Application
To get the Virtual Device app, perform the following from your computer:
1. Open a web browser and navigate to http://www.zebra.com/virtualdevices.
2. Locate your printer type in the list of printers, and then click Download Now.
3. Fill out the information on the Virtual Device Download Request form.
4. Click Submit.
5. Read the End User License Agreement.
6. Click Accept and Begin Download Now.
Your browser prompts you to open or save the archive containing the Virtual
Device app.
7. Save and store the Virtual Device app archive file to your computer.
The archive file contains the following:
Getting Started
Acquiring the Virtual Device Application
11
• The Virtual Device .NRD file to be downloaded to a Zebra printer.
•A .txt file that contains the SGD command for immediately activating the
Virtual Device app.
8. Extract the files from the archive to your computer.
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Getting Started
12
Downloading the Virtual Device-M Application
Downloading the Virtual Device-M Application
Zebra provides two options to download the Virtual Device-M app to the printer.
• On a computer with the ZDownloader Utility
The ZDownloader Utility is the only method shown in this manual. For instructions
on how to download and install the ZDownloader Utility, see ZDownloader Utility
on page 76.
• On an Android device with the Zebra Printer Setup Utility for Android Devices
(available for free on Google Play™)
For information on using the Zebra Printer Setup Utility for Android Devices and to
download the user guide, navigate to http://www.zebra.com/setup.
Using ZDownloader
The ZDownloader application can update Virtual Device-M files in Zebra printers
connected by Serial, Parallel, USB, and IP Ethernet networks.
Figure 1 • Initial ZDownloader Screen
Adding Printers to the ZDownloader List
There are two ways to add printers to the list:
• Auto-Detect (use for USB or IP Ethernet interfaces)
• Manual add (use for Serial, Parallel, or IP Ethernet interfaces)
If your printer is connecting via the serial or parallel interfaces, or is not detected by
using the Auto-Detect method, use the Manual Add method.
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Auto-Detect Printers
Use Auto-Detect for USB or IP Ethernet interfaces.
Note • Ethernet connected printers are detected by the application broadcasting a
UDP packet out onto the network. UDP port number 4201 is used for the
discovery process. Some networks filter out UDP packets. This means that the
ZDownloader utility may not be able to detect all of the printers on your network.
See your network administrator for more information. If you are not able to AutoDetect your network printers, follow instructions for manually adding a printer.
USB printers can only be added by using Auto-Detect. The ZDownloader utility can
support as many USB printers as your computer can support (most computers
typically can support up to 255).
Getting Started
Downloading the Virtual Device-M Application
13
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Downloading the Virtual Device-M Application
To Auto-Detect printers connected via the USB or IP Ethernet interfaces,
perform the following steps:
1. In the ZDownloader toolbar, select Printer > Auto-Detect.
OR
Right-click in the ZDownloader window and select Auto-Detect Printers.
The printers detected are added to the printer list.
Manually Add Printers
To manually add printers connected via the Serial, Parallel, or Network
interfaces, perform the following steps:
1. In the ZDownloader toolbar, select Printer > Add….
OR
Right-click in the ZDownloader window and select Add Printer….
The following window appears.
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Downloading the Virtual Device-M Application
2. Add a printer name and your printer model in the appropriate fields.
3. What type of printer are you adding?
If you are adding a… Then…
Serial Printer Go to Adding a Serial Printer.
Parallel Printer Go to Adding a Parallel Printer on page 17.
Network Printer Go to Adding a Network Printer on page 18.
Adding a Serial Printer
4. Select the serial port to which the printer is connected.
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5. Click Port Settings.
The following window appears.
6. Adjust the settings as necessary. The printer’s serial port settings must match the
computer’s serial port settings. For more information about the settings, refer to
the User Guide for your printer.
7. Click OK to save the port settings.
8. Click OK to add the printer.
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Adding a Parallel Printer
9. Set Communication Type to Parallel.
The available parallel ports will be shown in the Port drop-down box.
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10. Select the port to which the printer is connected. No additional configuration is
necessary.
11. Click OK to add the printer.
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Adding a Network Printer
12. Set Communication Type to Network.
The following window appears.
13. Enter the printer’s IP address.
14. Click OK to save the network settings.
15. Click OK to add the printer.
Modifying Printers in the List
To change printer settings for a printer in the list, perform the following steps:
1. Select the printer to modify.
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2. In the toolbar, select Printer > Modify Printer….
OR
Right-click on the printer and select Modify Printer….
The printer settings for the selected printer are displayed.
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3. Modify the settings as desired.
4. Click OK to save the settings.
Deleting Printers from the List
To delete printers from the list, perform the following steps:
1. Select one or more printers to delete.
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2. In the toolbar, select Printer > Delete.
OR
Right-click on one of the selected printers and select Delete Printer(s).
The printer is removed from the list.
Downloading the Virtual Device App to Selected Printers
To download the Virtual Device-M app to your printer(s), you must select the file to
send to each printer. ZDownloader, by default, downloads files to one printer at a time.
If you have multiple printers to update and want to speed up the process, you can
increase the number of simultaneous downloads.
Note • More simultaneous downloads require more of your computer resources.
Some computers may slow down with simultaneous downloads or as more printers
are added for simultaneous downloading.
To allow simultaneous downloads, perform the following step:
1. Click Tools > Options….
The following prompt appears.
2. Raise the number shown to allow multiple simultaneous downloads.
3. Click OK.
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Downloading the Virtual Device-M Application
To download the Virtual Device app file to one or more printers, perform the
following steps:
1. Select the printers to which you want to download the Virtual Device-M app file. To
select multiple printers, hold down the Ctrl or Shift key, and then click on the
desired printers.
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2. In the toolbar, select File > Select Firmware File….
OR
Right-click on one of the selected printers and select Select Firmware File….
3. Navigate to the Virtual Device app file that you acquired previously.
4. Click Open.
The file that you selected appears under Download File for the selected printers.
Printers that are present in the list but that do not have a file selected will be
ignored when Downloading starts.
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5. Start the download process by doing one of the following:
• Select Printer > Download to Selected.
• Select the printer(s) of interest and select the Printer and then select
Download To Selected.
6. In the toolbar, select Printer > Download All.
OR
Right-click in the ZDownloader window and select Download All.
After downloading has begun, the progress of each printer will be shown in the
Download Status column.
Canceling a Download in Progress
The Cancel Download toolbar button and the Printer > Cancel Download menu
options become active when the files are downloading.
To cancel downloading to ALL printers in the list, perform the following step:
1. Click Printer > Cancel Download.
OR
Right-click in the ZDownloader window and select Cancel Download.
To cancel downloading to SPECIFIC printers in the list, perform the following step:
1. Select one or more printers with a download in progress.
2. Click Printer > Cancel Download.
OR
Right-click on a selected printer and select Cancel Download.
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Registering the Virtual Device
ZDownloader maintains a log file of all items downloaded to a Zebra printer along with
the printer serial number. You can register your Virtual Device installation with Zebra
Repair and Tech Support to ensure that a printer sent in for repair is returned with the
Virtual Device installed, and when engaging Zebra Tech Support, they will have
records of the item being loaded. To register your Virtual Device installation, you must
send the log file created by ZDownloader to the Zebra log file management group.
ZDownloader Log File
To send the log file, complete these steps:
1. Based on your operating system, navigate to the appropriate folder:
•Microsoft® Windows® XP
C:\Program Files\Common Files\FirmwareDownloader
• Microsoft Windows 7, Windows 8, and Windows 10
C:\ProgramData\Zebra Technologies\Firmware Downloader and
ZBI Key Manager
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2. Copy the log file (DownloadLog.txt), and email to Zdownloader@zebra.com.
If you are downloading from several computers, you need to send the log file from
each computer. If you download files to printers on one day and do not send the
file the same day, please note this in your email so that the log file management
group picks up the previous load detail. Otherwise, they only pick up the load data
for the day that the log file is sent.
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Enabling the Virtual Device
Enabling the Virtual Device
You can enable Virtual Device-M by sending a Set/Get/Do (SGD) command to the
printer or by selecting the option through the printer’s menus.
Using an SGD Command
To enable Virtual Device-M on your printer, send the following command:
! U1 setvar "apl.enable" "apl-m"
To disable Virtual Devices on your printer and return to normal function, send the
following command:
! U1 setvar "apl.enable" "none"
You must restart the printer after changing the value of apl.enable. For more
information about this SGD command, see apl.enable on page 70.
Using the User Menus
This section includes instructions for the following printers:
• QLn420 Printers on page 25
• QLn320 and QLn220 Printers on page 28
• Supported ZTxxx And ZDxxx Printers With A Display on page 31
If necessary, refer to the User Guide for your printer for additional information about
your printer’s control panel.
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QLn420 Printers
PRINTER READY
VXXXXXXX
SETTINGS
LANGUAGE
1. From the printer’s idle display screen, press the LEFT SOFT KEY to select the
Menu option.
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The printer displays the Home Menu.
2. Use the ARROWS to navigate to the LANGUAGE menu.
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LANGUAGE
▼ ENGLISH ▲
VIRTUAL DEVICE
▼ NONE ▲
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Enabling the Virtual Device
3. Press OK.
The printer displays the LANGUAGE selection screen.
4. Use the LEFT or RIGHT ARROW to navigate to the VIRTUAL DEVICE selection
screen.
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