TC21 / TC26
Touch Computer
Quick Start Guide
MN-003892-05EN Rev. A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2021 Zebra
Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
zebra.com/copyright
TC21/TC26 Quick Start Guide
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WARRANTY: For complete warranty information, go to zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
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Unpacking
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1. Carefully remove all protective material from the device and save the shipping container for later storage
and shipping.
2. Verify that the following were received:
• Touch computer
• PowerPrecision Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
Features
Figure 1 Front View
TC21/TC26 Quick Start Guide
Table 1 Front View Features
Number Item Function
1 Front Camera Takes photos and videos (available on some models).
2 Receiver Use for audio playback in Handset mode.
3 Proximity/Light Sensor Determines proximity for turning off display when in handset mode.
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Pakistan, Egypt, Jordan, Qatar
Determines ambient light for controlling display backlight intensity.
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TC21/TC26 Quick Start Guide
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Table 1 Front View Features (contin ued)
Number Item Function
4 Data Capture LED Indicates data capture status.
5 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
6 Touch Screen Displays all information needed to operate the device.
7 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
8 Cradle Charging Contacts Provides device charging via cradles and accessories.
9 USB-C Connector Provides USB host and client communications, and device
charging via cables and accessories.
10 Microphone Use for communications in Handset mode.
11 Programmable Button Typically used for Push-to-Talk communications. Where regulatory
restrictions exist
is configurable for use with other applications.
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for Push-to-Talk VoIP communication, this button
12 Scan Button Initiates data capture (programmable).
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Pakistan, Egypt, Jordan, Qatar
Figure 2 Rear View
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TC21/TC26 Quick Start Guide
Table 2 Back View Features
Number Item Function
13 NFC Antenna Provides communication with other NFC-enabled devices.
14 Basic Hand Strap Mount Provides mounting point for Basic Hand Strap accessory.
15 Battery Release Latches Press to remove the battery.
16 Alert Button Red alert button (available on healthcare devices only).
17 Battery Standard - 3,400 mAh (typical) / 3,300 mAh (minimum)
PowerPrecision Lithium-ion Battery
Extended - 5,260 mAh (typical) / 5,000 mAh (minimum),
PowerPrecision Lithium-ion Battery.
18 Volume Up/Down Button Increase and decrease audio volume (programmable).
19 Scan Button Initiates data capture (programmable).
20 Camera Flash Provides illumination for the camera.
21 Rear Camera Takes photos and videos.
22 Power Button Turns the display on and off. Press and hold to reset the device or
23 Exit Window Provides data capture using the imager.
24 Microphone Use for communications in Speakerphone mode.
25 cbrs logo Citizens Broadband Radio Service (cbrs) available on TC26EK
Setting Up the Device
To start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
power off.
configuration.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
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TC21/TC26 Quick Start Guide
1. Lift the access door.
Figure 3 Lift Access Door
2. Slide the microSD card holder to the unlock position.
Figure 4 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 5 Lift the microSD Card Holder
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TC21/TC26 Quick Start Guide
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 6 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 7 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
Figure 8 Replace Access Door
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC21.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions
include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
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