TC20
Mobile Computer
User Guide
for Android ™ 8.1.0 Oreo
MN-003242-01 Rev. A
Copyright
© 2018 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of
ZIH Corp., registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are
trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the
property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 12/2018 Initial release.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
Table of Contents.......................................................................................................... 3
About This Guide........................................................................................................ 10
Introduction ................................................................................................................... 10
Configurations ............................................................................................................... 10
Software Versions ......................................................................................................... 10
Chapter Descriptions .................................................................................................... 11
Notational Conventions ................................................................................................. 11
Related Documents and Software ................................................................................ 11
Service Information ....................................................................................................... 12
Provide Documentation Feedback ................................................................................ 12
Getting Started............................................................................................................ 13
Unpacking .....................................................................................................................13
Features ........................................................................................................................ 14
Setup ............................................................................................................................. 16
Installing a microSD Card ...................................................................................... 17
Charging the Battery ............................................................................................. 18
Charging Indicators ............................................................................................... 20
Google Account Setup .......................................................................................... 21
Zebra Visibility Services ................................................................................................ 21
Replacing the microSD Card ........................................................................................ 21
Accessing Device Settings ............................................................................................ 23
Battery Management ..................................................................................................... 23
Monitoring Battery Usage ...................................................................................... 24
3
Table of Contents
Low Battery Notification ......................................................................................... 24
Battery Optimization .............................................................................................. 25
Setting the Date and Time ............................................................................................ 25
Display Settings ............................................................................................................ 26
Setting the Screen Brightness ............................................................................... 26
Night Light ..................................................................................................................... 26
Setting Screen Timeout ......................................................................................... 26
Setting Font Size ................................................................................................... 27
Setting Screen Rotation ........................................................................................ 27
Setting Display Size .............................................................................................. 28
Setting the Charge LED ........................................................................................ 28
General Sound Setting .................................................................................................. 28
Using the Device ......................................................................................................... 31
Google Mobile Services ................................................................................................ 31
Home Screen ................................................................................................................ 31
Home Screen ................................................................................................................ 32
Setting Home Screen Rotation .............................................................................. 33
Status Bar .............................................................................................................. 33
Status Icons .................................................................................................... 34
Notification Icons ................................................................................................... 34
Managing Notifications .......................................................................................... 35
Setting App Notifications ................................................................................. 36
Viewing Notification Settings for All Apps ....................................................... 37
Controlling Lock Screen Notifications ............................................................. 37
Quick Access Panel .............................................................................................. 37
Editing Icons on Quick Settings ...................................................................... 38
App Shortcuts and Widgets ................................................................................... 39
Adding an App Shortcut to the Home Screen ................................................. 39
Adding a Widget to the Home Screen ............................................................. 39
Moving Items on the Home Screen ................................................................. 39
Removing an App Shortcut or Widget from the Home Screen ....................... 40
Folders .................................................................................................................. 40
Creating a Folder ............................................................................................ 40
Naming Folders ............................................................................................... 40
Removing a Folder .......................................................................................... 41
Home Screen Wallpaper ................................................................................. 41
Using the Touchscreen ................................................................................................. 41
TC20K Keypad ...................................................................................................... 41
On-Screen Keyboards .................................................................................................. 43
Editing Text ........................................................................................................... 44
Entering Numbers, Symbols and Special Characters ........................................... 44
4
Table of Contents
Hiding On-Screen Keyboard ................................................................................. 44
Switching Language Keyboards ............................................................................ 44
Configuring the Keyboard ...................................................................................... 45
AOSP Keyboard .............................................................................................. 45
GMS Keyboard ............................................................................................... 45
Do Not Disturb Feature ......................................................................................... 45
Limit Sounds and Vibrations .................................................................................. 45
Total Silence ................................................................................................... 46
Alarms Only .................................................................................................... 46
Priority Notifications Only ................................................................................ 46
Automatically Block Sounds and Vibrations .................................................................. 47
Silence Sounds During Certain Times .................................................................. 47
Silence Sounds During Events and Meetings ....................................................... 47
Turn Sounds Back On ........................................................................................... 48
Override Do Not Disturb for Specific Apps ............................................................ 48
Apps ...................................................................................................................... 49
Accessing Apps ............................................................................................................ 51
Switching Between Recent Apps .......................................................................... 52
Un-Locking the Screen ................................................................................................. 53
Resetting the Device ..................................................................................................... 55
Performing a Soft Reset ........................................................................................ 55
Performing a Hard Reset ....................................................................................... 55
Suspend Mode .............................................................................................................. 56
Transferring Files with a Host Computer via USB ........................................................ 56
Transferring Files .................................................................................................. 56
Transferring Photos ............................................................................................... 57
Disconnect from the Host Computer ..................................................................... 57
Applications ................................................................................................................ 58
Camera ........................................................................................................................ 59
Taking Photos ....................................................................................................... 59
Taking a Panoramic Photo .................................................................................... 60
Recording Videos .................................................................................................. 60
Photo Settings ....................................................................................................... 61
Rear Camera .................................................................................................. 61
Video Settings ....................................................................................................... 62
Rear Camera .................................................................................................. 62
Contacts ................................................................................................................ 63
Adding a Contact ................................................................................................... 63
Editing Contacts .................................................................................................... 63
Deleting Contacts .................................................................................................. 63
DataWedge Demonstration ............................................................................. 64
5
Table of Contents
Scanner Selection ................................................................................................. 65
Diagnostic Tool ............................................................................................................ 66
Settings ................................................................................................................. 69
Battery Test Information ........................................................................................ 69
GPS Test Information ............................................................................................ 70
System Test Information ....................................................................................... 70
WLAN Test Information ......................................................................................... 70
WWAN Test Information ........................................................................................ 70
Bluetooth Test Information .................................................................................... 70
Files ............................................................................................................................. 71
Gallery .......................................................................................................................... 72
Working with Albums ............................................................................................. 73
Sharing an Album ........................................................................................... 74
Getting Album Information .............................................................................. 74
Deleting an Album ........................................................................................... 74
Working with Photos .............................................................................................. 75
Cropping a Photo ........................................................................................... 75
Setting a Photo as a Contact Icon .................................................................. 75
Sharing a Photo .............................................................................................. 76
Deleting a Photo ............................................................................................. 76
Working with Videos .............................................................................................. 76
Watching Videos ............................................................................................. 76
Sharing a Video .............................................................................................. 76
Deleting a Video .............................................................................................. 77
Photos .......................................................................................................................... 78
Working with Albums ............................................................................................. 79
Deleting an Album ........................................................................................... 80
Working with Photos .............................................................................................. 80
Viewing and Browsing Photos ........................................................................ 80
Cropping a Photo ............................................................................................ 81
Setting a Photo as a Contact Icon .................................................................. 82
Sharing a Photo .............................................................................................. 82
Deleting a Photo ............................................................................................. 83
Working with Videos .............................................................................................. 83
Watching a Video ............................................................................................ 83
Sharing a Video .............................................................................................. 83
Deleting a Video .............................................................................................. 83
PTT Express Voice Client ............................................................................................ 84
PTT Audible Indicators .......................................................................................... 84
PTT Notification Icons ........................................................................................... 84
Enabling PTT Communication ............................................................................... 85
Selecting a Talk Group .......................................................................................... 85
PTT Communication .............................................................................................. 85
Creating a Group Call ..................................................................................... 86
6
Table of Contents
Responding with a Private Response ............................................................. 86
Disabling PTT Express Voice Client Communication ............................................ 86
RxLogger ..................................................................................................................... 87
Enabling Logging ......................................................................................................... 88
RxLogger Utility ............................................................................................................ 89
Sound Recorder ........................................................................................................... 90
Data Capture................................................................................................................ 91
Imaging ......................................................................................................................... 91
Operational Modes ................................................................................................ 91
RS507/RS507x Hands-Free Imager ..................................................................... 92
RS6000 Bluetooth Ring Scanner .................................................................................. 93
Scanning Considerations .............................................................................................. 93
Barcode Scanning with Internal SE2100 Imager ................................................... 93
SE2100 Picklist Mode ..................................................................................... 94
SE2100 Basic MultiBarcode Mode ................................................................. 95
Barcode Scanning with Internal SE4710 Imager .......................................................... 96
SE4710 Basic MultiBarcode Mode ................................................................. 97
Scanning with RS6000 Bluetooth Ring Scanner ........................................................... 98
Scanning with RS507/RS507X Hands-Free Imager ..................................................... 99
Pairing the RS507/RS507X/RS6000 Hands-Free Imager .......................................... 101
Pairing Using Simple Serial Interface .................................................................. 101
Pairing Using Bluetooth Human Interface Device ............................................... 101
DataWedge ................................................................................................................ 103
Enabling DataWedge .......................................................................................... 103
Disabling DataWedge .......................................................................................... 103
Wireless ..................................................................................................................... 104
Wireless Local Area Networks .................................................................................... 104
Connecting to a Wi-Fi Network ............................................................................ 104
Removing a Wi-Fi Network .................................................................................. 106
Bluetooth .....................................................................................................................106
Adaptive Frequency Hopping .............................................................................. 106
Security ............................................................................................................... 107
Bluetooth Profiles ................................................................................................ 107
Bluetooth Power States ....................................................................................... 108
Bluetooth Radio Power ........................................................................................ 108
Enabling Bluetooth ........................................................................................ 108
Disabling Bluetooth ....................................................................................... 108
Discovering Bluetooth Device(s) ......................................................................... 109
Changing the Bluetooth Name ............................................................................ 109
7
Table of Contents
Connecting to a Bluetooth Device ....................................................................... 109
Selecting Profiles on the Bluetooth Device ......................................................... 110
Unpairing a Bluetooth Device .............................................................................. 110
Accessories............................................................................................................... 111
Accessories ................................................................................................................. 111
1-Slot Base Charge Only Cradle ................................................................................. 113
Charging the Device ............................................................................................ 114
Battery Charging ................................................................................................. 115
Charging Temperature .................................................................................. 115
1-Slot Ethernet Cradle ............................................................................................... 116
USB/Ethernet Communication ............................................................................ 116
Ethernet LED Indicators ................................................................................ 117
Establishing Ethernet Connection ................................................................. 118
Charging the Device ............................................................................................ 118
Battery Charging ................................................................................................. 119
Charging Temperature .................................................................................. 119
5-Slot Charge Only Cradle ......................................................................................... 120
Charging the TC20 .............................................................................................. 120
Battery Charging ................................................................................................. 121
Charging Temperature .................................................................................. 121
Extended Power Pack ................................................................................................ 122
Installation ........................................................................................................... 122
Charging .............................................................................................................. 122
Power Pack Charging .......................................................................................... 124
Charging Temperature .................................................................................. 125
Check Power Level ............................................................................................. 125
Resetting the Extended Power Pack ................................................................... 126
3.5 mm Audio Adapter ............................................................................................... 127
Trigger Handle ........................................................................................................... 128
Installing the Optional Lanyard ............................................................................ 128
Inserting the Device into the Trigger Handle ....................................................... 129
Removing the Device from the Trigger Handle ................................................... 130
Wrist/Arm Mount ........................................................................................................ 132
Wrist/Arm Mount Installation ............................................................................... 132
Device Installation ............................................................................................... 133
Device Removal .................................................................................................. 135
Scanning ............................................................................................................. 135
Strap Installation .................................................................................................. 136
Hand Strap ................................................................................................................. 138
Soft Holster ................................................................................................................ 141
Adjusting the Holster ........................................................................................... 141
8
Table of Contents
Maintenance and Troubleshooting ......................................................................... 144
Maintaining the TC20 .................................................................................................. 144
Display Best Practices ................................................................................................ 144
Image Retention .................................................................................................. 144
Long-Term Storage ..................................................................................................... 144
Cleaning Instructions .................................................................................................. 145
Approved Cleanser Active Ingredients ................................................................ 145
Harmful Ingredients ............................................................................................. 145
Cleaning Instructions ........................................................................................... 145
Special Cleaning Notes ....................................................................................... 145
Cleaning Materials Required ............................................................................... 145
Cleaning Frequency ............................................................................................ 146
Cleaning the TC20 ...................................................................................................... 146
Housing ............................................................................................................... 146
Display ................................................................................................................. 146
Camera and Exit Window .................................................................................... 146
Connector Cleaning .................................................................................................... 146
Cleaning Cradle Connectors ....................................................................................... 146
Troubleshooting .......................................................................................................... 147
TC20 .................................................................................................................... 147
Technical Specifications.......................................................................................... 150
TC20 ........................................................................................................................... 150
Index........................................................................................................................... 154
9
About This Guide
Introduction
This guide provides information about using the TC20 touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
Radios
Android 8.0
Operating System
Keypad
Data Capture
8 MP Camera
Memory
RAM/Flash
Audio Jack
Access Door
TC200J-10A111XX LAN/
PAN
TC200J-10C112XX LAN/
PAN
TC200J-1KC111XX LAN/
PAN
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
GMS No SE2100 No 2 GB/16 GB 3.5 mm Blank
GMS No SE4710 Yes 2 GB/16 GB 3.5 mm 2-Pin Connector
GMS Yes SE4710 Yes 2 GB/16 GB 3.5 mm Blank
10
4. Scroll to view the following information:
•Model
• Android version
• Android security patch version
•Kernel version
• Build number
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC20 up and running for the first time.
• Using the Device
• Applications
• Wireless
• Accessories
• Maintenance and Troubleshooting
for potential problems during TC20 operation.
• Technical Specifications
provides information on the various wireless options.
provides information for operating the TC20.
provides information on using applications installed on the TC20.
provides information on using the accessories for the TC20.
About This Guide
includes instructions on cleaning and provides troubleshooting solutions
provides the technical specifications for the TC20.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the TC20 touch computer.
• TC20 Quick Reference Guide, p/n MN-003018-xx
• TC20 Regulatory Guide, p/n MN-003019-xx
11
About This Guide
Manufacturer Label
• TC20 Integrator Guide for Android 8.1.0 Oreo, p/n MN-003309-xx
• RS6000 Ring Scanner User Guide, p/n MN-002704-xx
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra
Global Customer Support for your region. Contact information is available at: zebra.com/support
Figure 1 Manufacturer Label
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.
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
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12
Getting Started
This chapter provides information for getting the device up and running for the first time.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage and
shipping.
1. Verify that the following were received:
• touch computer
• Regulatory Guide.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
3. Prior to using the device for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
13
Features
7
1
2
3
4
5
8
9
11
12
10
6
13
Figure 2 TC20 Front View
Getting Started
Table 2 TC20 Front View Features
Number Item Function
1 Scan Button Initiates data capture.
Yellow button: Device with SE4710 imager.
Gray button: Device with SE2100 imager.
2 PTT Button Initiates push-to-talk communications.
3 Microphone Use for communications in Handset mode.
4 Power Contacts Provides power for charging the device.
5 Interface Connector Provides USB host and client communications and device charging
6 Speaker Provides audio output for video and music playback. Provides
via cables and accessories.
audio in speakerphone mode.
7 Touch Screen Displays all information needed to operate the device.
8 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
9 Data Capture LED Indicates data capture status.
10 Microphone Use for communications in Speakerphone mode.
11 Receiver Use for audio playback in Handset mode.
12 Light Sensor Determines ambient light for controlling display backlight intensity.
13 Proximity Sensor Determines proximity for turning off display when in handset mode.
14
Figure 3 TC20K Front View Features
7
1
2
3
4
5
8
9
11
12
10
6
13
1
Getting Started
Table 3 TC20K Front View Features
Number Item Function
1 Scan Button Initiates data capture.
Yellow button: Device with SE4710 imager.
Gray button: Device with SE2100 imager.
2 PTT Button Initiates push-to-talk communications.
3 Microphone Use for communications in Handset mode.
4 Power Contacts Provides power for charging the device.
charging via cables and accessories.
5 Interface Connector Provides USB host and client communications, and device
6 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
7 Touch Screen Displays all information needed to operate the device.
8 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
9 Data Capture LED Indicates data capture status.
10 Microphone Use for communications in Speakerphone mode.
11 Receiver Use for audio playback in Handset mode.
12 Light Sensor Determines ambient light for controlling display backlight intensity.
13 Proximity Sensor Determines proximity for turning off display when in handset mode.
15
Figure 4 Rear View
6
5
2
3
1
9
7
4
10
8
Table 4 Back View Features
Getting Started
Setup
Number Item Function
1 Headset Jack For audio output to headset.
2 Imager Window Provides data capture using the imager.
3 Power Button Turns the display on and off. Press and hold to reset or power off
the device.
4 Camera Flash Provides illumination for the camera (optional).
5 Camera Takes photos and videos (optional).
6 Scan Button Initiates data capture.
7 Volume Up/Down Button Increase and decrease audio volume.
8 Hand Strap Mount Point Provides latching point for the hand strap.
9 Access Door Provides access to the microSD card slot. Optional 2-Pin Access
Door is available on device with the SE4710 imager for use with the
Trigger Handle.
10 Hand Strap Mount Point Provides latching point for the hand strap.
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Charge the device.
3. Power on the device.
16
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access door.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Using a Phillips #0 screwdriver, remove two screws securing the access door.
Figure 5 Remove Access Door
Getting Started
2. Remove access door.
Figure 6 Remove Access Door
3. Align the microSD card with the SD card slot.
17
Getting Started
Figure 7 Align microSD Card
4. Push the microSD card into the SD card slot.
Figure 8 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
Figure 9 Secure Access Door
Charging the Battery
Before using the device for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device, use a cradle with the appropriate power supply or USB
cable and power supply. For information about the accessories available for the device see Accessories for
more information.
18
Getting Started
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the internal battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a USB cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Figure 10 Charging with Cradle
IMPORTANT: Use only the Zebra USB-C Cable for charging.
19
Figure 11 Charging with USB Cable
Charging Indicators
Getting Started
Table 5 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink every
4 seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life. See
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:
Device is charging.
Device is charging but the battery is at end of useful life. See
system administrator for battery replacement services.
system administrator for battery replacement services.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement services.
20
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup/restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 12 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
Touch the Device Data switch to disable the device from sending analytics data.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a #0 Phillips screwdriver, remove two screws securing the access door.
6. Remove access door.
21
Getting Started
Figure 13 Remove Access Door
7. Slide the microSD card out of the SD card slot.
Figure 14 Align microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
Figure 15 Align microSD Card
10.Push the microSD card into the SD card slot.
22
Getting Started
Figure 16 Push microSD Card into the SD Card Slot
11.Replace the access Door.
12.Secure the access door using the two screws.
Figure 17 Secure Access Door
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Accessing Device Settings
To access device settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
23
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of apps that
consume the most battery power.
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
Figure 18 Battery Screen
Getting Started
Low Battery Notification
When the battery charge level drops below 20%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of
the charging accessories.
24
Figure 19 Low Battery Notification
Battery Optimization
Observe the following battery saving tips:
• Disable DataWedge Launcher profile. Refer to the Integrator Guide for Android 8.1.0 for this device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
Getting Started
Setting the Date and Time
The user is only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10.Touch AM or PM.
11.Touch OK.
12.Touch .
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Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, set sleep time and change font size.
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 20 Brightness Slider
To let the device automatically adjust the screen brightness using the built-in light sensor:
1. Swipe down from the status bar to open the quick settings bar and then touch .
Getting Started
2. Touch Display.
3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
4. Touch .
Night Light
To make it easier to look at screen in dim light, reduce the screen’s blue color. Set Night Light to turn on
automatically from sunset to sunrise, or at other times.
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced > Sleep.
3. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute (default)2 minutes
• 5 minutes
•10 minutes
• 30 minutes.
4. Touch .
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Setting Font Size
To set the size of the font in system apps:
1. Swipe down from the Status bar to open the Quick Settings panel and then touch .
2. Touch Display > Advanced.
3. Touch Font size.
Figure 21 Font Settings
Getting Started
4. Select one of the font size values.
•Small
• Default
•Large
• Largest.
5. Touch .
Setting Screen Rotation
By default, screen rotation is enabled.
To disable screen rotation:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation.
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4. Touch .
Setting Display Size
By default, display size is set to default.
To change the display size:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Display size.
4. Touch - and + to change the display size.
•Small
• Default
5. Touch .
Setting the Charge LED
Getting Started
The user can place the Charging/Notification LED in Standard Mode (default) or Quiet Mode. In Standard
Mode, the Charging/Notification LED is on when the device is charging, and the display is on or off. In Quiet
Mode, Charging/Notification LED is off when the screen is on and the device is charging, and on when the
screen is off and the device is charging.
To enable Quiet Mode:
1. Swipe down from the status bar to open the quick access panel and then touch .
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
General Sound Setting
Use the Sound settings to configure media and alarm volumes.
To access sound settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound.
3. Touch an option to set sounds.
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Getting Started
Figure 22 Sound Screen
• Also vibrate for calls - Switch on or off.
• Do Not Disturb preferences - Mutes some or all sounds and vibrations.
• Priority only allows - Use to set the priorities for the following:
• Reminders - Switch on or off.
• Events - Switch on or off.
• Alarms - This is always enabled.
• Messages - Choose to allow messages from anyone, starred contacts, any contact, or none. To star
contacts, use the Contacts app.
• Calls - Choose to allow calls from anyone, starred contacts, any contact, or none. To star contacts,
use the Contacts app.
• Repeat callers - Choose whether or not the phone rings if the same person calls again within 15
minutes.
• Block visual disturbances
• Block when screen is on - This option prevents notifications from displaying over the screen
(peeking) while you are actively using the device.
• Block when screen is off - This option prevents notifications from turning on the screen or pulsing
the LED light when a new notification is received while you are not using the device.
• Automatic rules - Choose when to automatically silence the device. Touch a default rule, such as
Weekend or Weeknight, or create your own rule. To create your own rule, tap Add more and then Time
rule.
• Phone ringtone - Touch to select a sound to play when the phone rings.
• Advanced - Touch to display advanced sound options.
• Default notification sound - Touch to select a sound to play for all system notifications.
• Default alarm sound - Touch to select a sound to play for alarms.
• Other sounds and vibrations
• Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• Charging sounds - Not applicable.
• Touch sounds - Play a sound when making screen selections (default – enabled).
• Vibrate on tap - Vibrate the device when making screen selections (default – disabled).
• Emergency alerts - Touch to configure emergency broadcast settings and notifications.
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Wake-Up Sources
By default the device wakes from suspend mode when the user presses the power button. The device can be
configured to wake when the user presses the PTT on the left side of the device or one of the Scan buttons.
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch System > Wake-Up Sources.
3. Touch one or more of the options:
• Touch Key_PTT checkbox to enable the right scan button. A check appears in the checkbox.
• Touch Key_Scan checkbox to enable the either scan button. A check appears in the checkbox.
Figure 23 Wake-Up Sources
Getting Started
4. Touch .
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