COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
This guide provides information about using the TC20 touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
Radios
Android 8.0
Operating System
Keypad
Data Capture
8 MP Camera
Memory
RAM/Flash
Audio Jack
Access Door
TC200J-10A111XXLAN/
PAN
TC200J-10C112XXLAN/
PAN
TC200J-1KC111XXLAN/
PAN
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
GMSNoSE2100No2 GB/16 GB3.5 mmBlank
GMSNoSE4710Yes2 GB/16 GB3.5 mm2-Pin Connector
GMSYesSE4710Yes2 GB/16 GB3.5 mmBlank
10
4. Scroll to view the following information:
•Model
•Android version
•Android security patch version
•Kernel version
•Build number
To determine the device serial number, touch About phone > Status.
•Serial number
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the TC20 up and running for the first time.
•Using the Device
•Applications
•Wireless
•Accessories
•Maintenance and Troubleshooting
for potential problems during TC20 operation.
•Technical Specifications
provides information on the various wireless options.
provides information for operating the TC20.
provides information on using applications installed on the TC20.
provides information on using the accessories for the TC20.
About This Guide
includes instructions on cleaning and provides troubleshooting solutions
provides the technical specifications for the TC20.
Notational Conventions
The following conventions are used in this document:
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the TC20 touch computer.
•TC20 Quick Reference Guide, p/n MN-003018-xx
•TC20 Regulatory Guide, p/n MN-003019-xx
11
About This Guide
Manufacturer Label
•TC20 Integrator Guide for Android 8.1.0 Oreo, p/n MN-003309-xx
•RS6000 Ring Scanner User Guide, p/n MN-002704-xx
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra
Global Customer Support for your region. Contact information is available at: zebra.com/support
Figure 1 Manufacturer Label
.
.
When contacting support, please have the following information available:
•Serial number of the unit
•Model number or product name
•Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
12
Getting Started
This chapter provides information for getting the device up and running for the first time.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage and
shipping.
1. Verify that the following were received:
•touch computer
•Regulatory Guide.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
3. Prior to using the device for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
13
Features
7
1
2
3
4
5
8
9
11
12
10
6
13
Figure 2 TC20 Front View
Getting Started
Table 2 TC20 Front View Features
NumberItemFunction
1Scan ButtonInitiates data capture.
Yellow button: Device with SE4710 imager.
Gray button: Device with SE2100 imager.
2PTT ButtonInitiates push-to-talk communications.
3MicrophoneUse for communications in Handset mode.
4Power ContactsProvides power for charging the device.
5Interface ConnectorProvides USB host and client communications and device charging
6SpeakerProvides audio output for video and music playback. Provides
via cables and accessories.
audio in speakerphone mode.
7Touch ScreenDisplays all information needed to operate the device.
8Charging/Notification LEDIndicates battery charging status while charging and application
generated notifications.
9Data Capture LEDIndicates data capture status.
10MicrophoneUse for communications in Speakerphone mode.
11ReceiverUse for audio playback in Handset mode.
12Light SensorDetermines ambient light for controlling display backlight intensity.
13Proximity SensorDetermines proximity for turning off display when in handset mode.
14
Figure 3 TC20K Front View Features
7
1
2
3
4
5
8
9
11
12
10
6
13
1
Getting Started
Table 3 TC20K Front View Features
NumberItemFunction
1Scan ButtonInitiates data capture.
Yellow button: Device with SE4710 imager.
Gray button: Device with SE2100 imager.
2PTT ButtonInitiates push-to-talk communications.
3MicrophoneUse for communications in Handset mode.
4Power ContactsProvides power for charging the device.
charging via cables and accessories.
5Interface ConnectorProvides USB host and client communications, and device
6SpeakerProvides audio output for video and music playback. Provides
audio in speakerphone mode.
7Touch ScreenDisplays all information needed to operate the device.
8Charging/Notification LEDIndicates battery charging status while charging and application
generated notifications.
9Data Capture LEDIndicates data capture status.
10MicrophoneUse for communications in Speakerphone mode.
11ReceiverUse for audio playback in Handset mode.
12Light SensorDetermines ambient light for controlling display backlight intensity.
13Proximity SensorDetermines proximity for turning off display when in handset mode.
15
Figure 4 Rear View
6
5
2
3
1
9
7
4
10
8
Table 4 Back View Features
Getting Started
Setup
NumberItemFunction
1Headset JackFor audio output to headset.
2Imager WindowProvides data capture using the imager.
3Power ButtonTurns the display on and off. Press and hold to reset or power off
the device.
4Camera FlashProvides illumination for the camera (optional).
5CameraTakes photos and videos (optional).
6Scan ButtonInitiates data capture.
7Volume Up/Down ButtonIncrease and decrease audio volume.
8Hand Strap Mount PointProvides latching point for the hand strap.
9Access DoorProvides access to the microSD card slot. Optional 2-Pin Access
Door is available on device with the SE4710 imager for use with the
Trigger Handle.
10Hand Strap Mount PointProvides latching point for the hand strap.
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Charge the device.
3. Power on the device.
16
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access door.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Using a Phillips #0 screwdriver, remove two screws securing the access door.
Figure 5 Remove Access Door
Getting Started
2. Remove access door.
Figure 6 Remove Access Door
3. Align the microSD card with the SD card slot.
17
Getting Started
Figure 7 Align microSD Card
4. Push the microSD card into the SD card slot.
Figure 8 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
Figure 9 Secure Access Door
Charging the Battery
Before using the device for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device, use a cradle with the appropriate power supply or USB
cable and power supply. For information about the accessories available for the device see Accessories for
more information.
18
Getting Started
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the internal battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a USB cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Figure 10 Charging with Cradle
IMPORTANT: Use only the Zebra USB-C Cable for charging.
19
Figure 11 Charging with USB Cable
Charging Indicators
Getting Started
Table 5 Charging/Notification LED Charging Indicators
StateLEDIndication
OffDevice is not charging. Device is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink every
4 seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid GreenCharging complete.
Solid RedCharging complete but the battery is at end of useful life. See
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2 blinks/second)Charging error but the battery is at end of useful life., e.g.:
Device is charging.
Device is charging but the battery is at end of useful life. See
system administrator for battery replacement services.
system administrator for battery replacement services.
Charging error, e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement services.
20
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup/restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 12 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
Touch the Device Data switch to disable the device from sending analytics data.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a #0 Phillips screwdriver, remove two screws securing the access door.
6. Remove access door.
21
Getting Started
Figure 13 Remove Access Door
7. Slide the microSD card out of the SD card slot.
Figure 14 Align microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
Figure 15 Align microSD Card
10.Push the microSD card into the SD card slot.
22
Getting Started
Figure 16 Push microSD Card into the SD Card Slot
11.Replace the access Door.
12.Secure the access door using the two screws.
Figure 17 Secure Access Door
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Accessing Device Settings
To access device settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
23
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of apps that
consume the most battery power.
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
Figure 18 Battery Screen
Getting Started
Low Battery Notification
When the battery charge level drops below 20%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of
the charging accessories.
24
Figure 19 Low Battery Notification
Battery Optimization
Observe the following battery saving tips:
•Disable DataWedge Launcher profile. Refer to the Integrator Guide for Android 8.1.0 for this device.
•Set the screen to turn off after a short period of non-use.
•Reduce screen brightness.
•Turn off all wireless radios when not in use.
•Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
•Minimize use of apps that keep the device from suspending, for example, music and video apps.
Getting Started
Setting the Date and Time
The user is only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10.Touch AM or PM.
11.Touch OK.
12.Touch .
25
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, set sleep time and change font size.
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 20 Brightness Slider
To let the device automatically adjust the screen brightness using the built-in light sensor:
1. Swipe down from the status bar to open the quick settings bar and then touch .
Getting Started
2. Touch Display.
3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
4. Touch .
Night Light
To make it easier to look at screen in dim light, reduce the screen’s blue color. Set Night Light to turn on
automatically from sunset to sunrise, or at other times.
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced > Sleep.
3. Select one of the sleep values.
•15 seconds
•30 seconds
•1 minute (default)2 minutes
•5 minutes
•10 minutes
•30 minutes.
4. Touch .
26
Setting Font Size
To set the size of the font in system apps:
1. Swipe down from the Status bar to open the Quick Settings panel and then touch .
2. Touch Display > Advanced.
3. Touch Font size.
Figure 21 Font Settings
Getting Started
4. Select one of the font size values.
•Small
•Default
•Large
•Largest.
5. Touch .
Setting Screen Rotation
By default, screen rotation is enabled.
To disable screen rotation:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation.
27
4. Touch .
Setting Display Size
By default, display size is set to default.
To change the display size:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Display size.
4. Touch - and + to change the display size.
•Small
•Default
5. Touch .
Setting the Charge LED
Getting Started
The user can place the Charging/Notification LED in Standard Mode (default) or Quiet Mode. In Standard
Mode, the Charging/Notification LED is on when the device is charging, and the display is on or off. In Quiet
Mode, Charging/Notification LED is off when the screen is on and the device is charging, and on when the
screen is off and the device is charging.
To enable Quiet Mode:
1. Swipe down from the status bar to open the quick access panel and then touch .
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
General Sound Setting
Use the Sound settings to configure media and alarm volumes.
To access sound settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound.
3. Touch an option to set sounds.
28
Getting Started
Figure 22 Sound Screen
•Also vibrate for calls - Switch on or off.
•Do Not Disturb preferences - Mutes some or all sounds and vibrations.
•Priority only allows - Use to set the priorities for the following:
•Reminders - Switch on or off.
•Events - Switch on or off.
•Alarms - This is always enabled.
•Messages - Choose to allow messages from anyone, starred contacts, any contact, or none. To star
contacts, use the Contacts app.
•Calls - Choose to allow calls from anyone, starred contacts, any contact, or none. To star contacts,
use the Contacts app.
•Repeat callers - Choose whether or not the phone rings if the same person calls again within 15
minutes.
•Block visual disturbances
•Block when screen is on - This option prevents notifications from displaying over the screen
(peeking) while you are actively using the device.
•Block when screen is off - This option prevents notifications from turning on the screen or pulsing
the LED light when a new notification is received while you are not using the device.
•Automatic rules - Choose when to automatically silence the device. Touch a default rule, such as
Weekend or Weeknight, or create your own rule. To create your own rule, tap Add more and then Time rule.
•Phone ringtone - Touch to select a sound to play when the phone rings.
•Advanced - Touch to display advanced sound options.
•Default notification sound - Touch to select a sound to play for all system notifications.
•Default alarm sound - Touch to select a sound to play for alarms.
•Other sounds and vibrations
•Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).
•Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
•Charging sounds - Not applicable.
•Touch sounds - Play a sound when making screen selections (default – enabled).
•Vibrate on tap - Vibrate the device when making screen selections (default – disabled).
•Emergency alerts - Touch to configure emergency broadcast settings and notifications.
29
Wake-Up Sources
By default the device wakes from suspend mode when the user presses the power button. The device can be
configured to wake when the user presses the PTT on the left side of the device or one of the Scan buttons.
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch System > Wake-Up Sources.
3. Touch one or more of the options:
•Touch Key_PTT checkbox to enable the right scan button. A check appears in the checkbox.
•Touch Key_Scan checkbox to enable the either scan button. A check appears in the checkbox.
Figure 23 Wake-Up Sources
Getting Started
4. Touch .
30
Using the Device
This chapter explains the buttons, status icons, and controls on the device, and provides basic
instructions for using the device including resetting the device and entering data.
Google Mobile Services
NOTE: This section applies to Google Mobile Services (GMS) devices only.
Devices with GMS contain apps and services that provide additional functionality.
GMS includes:
•Apps - GMS adds a variety of Google apps and associated widgets including Chrome, Gmail,
Drive, and Maps.
•Services:
•Speech to Text - Allows for free format speech to text in many languages for both connected
and disconnected network. Launch by touching the microphone icon on the keyboard.
•TalkBack Service - Provides spoken feedback on various parts of the user interface. To enable,
go to Settings > Accessibility.
•Network Location Provider - Adds a location provider which uses mobile network tower
information and Wi-Fi access point information to provide a location without using GPS. To
enable, go to Settings > Location access.
•Widevine DRM - Enables Digital Rights Management (DRM) so that protected streaming video
content can be played. Enable DRM Info from the Google Play
•Google Cloud Messaging - Allows the device to receive data from the server and other devices
on the same connection.
•Backup and Restore - Allows the users settings and apps to be backed up to a Google server
and subsequently restored from that server after a factory reset.
•Google Accounts - Create and use a Google account to synchronize mail, files, music, photos,
contacts and calendar events.
™ store.
Home Screen
Turn on the device to display the Home screen. Depending on the configuration, the Home screen may
appear different. Contact your system administrator for more information.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen
and slide up to unlock. For screen locking information see Un-Locking the Screen.
31
The Home screen provides additional screens for placement of widgets and shortcuts. Swipe the screen left or
1
7
543
8
2
6
right to view the additional screens.
NOTE:
By default, non-GMS devices do not have icons on the Home screen. Icons are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Home Screen
Using the Device
Table 6 Home Screen Items
ItemDescription
1 — Status BarDisplays the time, status icons (right side), and notification icons
(left side). For more information see Status Bar on page 33 and
Managing Notifications on page 35.
2 — WidgetsLaunches stand-alone applications that run on the Home screen.
See App Shortcuts and Widgets on page 39 for more information.
3 — BackDisplays the previous screen.
4 — HomeDisplays the Home screen.
5 — Recent ButtonDisplays recently used applications.
6 — All AppsOpens the APPS window.
7 — FolderContains apps.
8 — Shortcut IconsOpens applications installed on the device. See App Shortcuts and
Widgets on page 39 for more information.
The Home screen provides four additional screens for placement of widgets and shortcuts. Swipe the screen
left or right to view the additional screens.
32
Setting Home Screen Rotation
Notification Icons
Status Icons
By default the Home screen rotation is disabled.
To enable Home screen rotation:
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch HOME SETTINGS.
3. Touch the Allow Home screen rotation switch.
4. Touch .
5. Rotate the device.
Figure 24 Rotated Home Screen
Using the Device
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.
Figure 25 Notification and Status Icons
If there are more notifications than can fit in the Status bar, two dots display indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
33
Using the Device
Status Icons
Table 7 Status Icons
IconDescription
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Notification Icons
Table 8 Notification Icons
IconDescription
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
34
Using the Device
Table 8 Notification Icons (Continued)
IconDescription
Open Wi-Fi network is available.
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected via USB cable.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Headset is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a complete list.
Indicates that RxLogger app is running.
Indicates the RS6000 is connected to the device.
Indicates the RS507 or RS6000 is connected to the device in HID mode.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a list of
possible notification icons and their description. Open the Notification panel to view a list of all the notifications.
To open the Notification panel, drag the Status bar down from the top of the screen.
35
Figure 26 Notification Panel
Using the Device
To respond to a notification, open the Notification panel and then touch a notification. The Notification panel
closes and the corresponding app opens.
To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications
are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
Setting App Notifications
To set notification settings for a specific app:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
•On / Off - Select to turn all notifications from this app On (default) or Off.
•Allow notification dot - Do not allow this app to add a notification dot to the app icon.
•Allow interruptions - Do not allow notifications from this app to make sound, vibrate, or pop
notifications on the screen.
•Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is set to Priority
Only.
•Categories - Do not allow specific types of notifications from this app.
•Additional settings in the app - Open the app settings.
NOTE: To change the notification settings for an app, slide the notification slightly left or right and touch.
36
Using the Device
Viewing Notification Settings for All Apps
To view the notification settings for all apps:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & Notifications.
3. Scroll down to Notifications to view how many apps have notifications turned off.
4. To set or view notifications settings for a specific app, see Setting App Notifications.
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & notifications > Notifications.
3. Touch On the lock screen and select one of the following:
•Show all notification content (default)
•Don’t show notifications at all.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
Figure 27 Quick Settings Bar
To see the full Quick Access panel:
•If the device is locked, swipe down once.
•If the device is unlocked, swipe down once with two fingers, or twice with one finger.
•If the Quick Settings bar is open, touch the Down arrow.
37
Using the Device
Figure 28 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
•Display brightness - Use the slider to decrease or increase the brightness of the screen.
•Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
•Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
•Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of the
device is reduced to preserve battery power.
•Invert colors - Invert the display colors.
•Do not disturb - Control how and when to receive notifications.
•Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to
Wi-Fi or Bluetooth.
•Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
•Flashlight - Turn flashlight on or off. Turn camera flash on or off.
•Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn
on automatically from sunset to sunrise, or at other times.
Editing Icons on Quick Settings
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
To move a setting tile:
1. Open the Quick Access panel.
2. Touch .
3. Touch and drag a setting tile to another location.
4. Release the tile.
5. Touch to save tiles and return to the Quick Access panel.
To add a setting tile:
1. Open the Quick Access panel.
38
2. Touch .
3. Slide the Quick Settings panel up to reveal additional tiles.
4. Touch and drag a setting tile from the Drag to add tiles area to the main area.
5. Release the tile.
6. Touch to save tiles and return to Quick Access panel.
To remove a setting tile:
1. Open the Quick Access panel.
2. Touch .
3. Touch and drag a setting tile to the Drag here to remove area.
4. Release the tile.
5. Touch to save tiles and return to Quick Access panel.
App Shortcuts and Widgets
Using the Device
App shortcuts placed on the Home screen allow quick and easy access to apps. Widgets are self-contained
apps placed on the Home screen to access frequently used features.
Adding an App Shortcut to the Home Screen
To add an app shortcut to the Home screen:
1. Go to the desired Home screen.
2. Swipe up from the bottom of the screen.
3. Scroll through the list to find the app icon.
4. Touch and hold the icon until the Home screen appears.
5. Position the icon on the screen and then release.
Adding a Widget to the Home Screen
To add a widget to the Home screen:
1. Go to the desired Home screen.
2. Touch and hold until the menu appears.
3. Touch WIDGETS.
4. Scroll through the list to find the widget.
5. Touch and hold the widget until the Home screen appears.
6. Position the widget on the screen and then release.
Moving Items on the Home Screen
To move app shortcuts or widgets on the Home screen:
39
Using the Device
Title Area
1. Touch and hold the item until it floats on the screen.
2. Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home
screen.
3. Lift finger to place the item on the Home screen.
Removing an App Shortcut or Widget from the Home Screen
To remove an app shortcut or widget from the Home screen:
1. Go to the desired Home screen.
2. Touch and hold the app shortcut or widget icon until it floats on the screen.
3. Drag the icon to
Folders
Use Folders to organize similar applications together. Tap the folder to open and display items in the folder.
Creating a Folder
There must be at least two app icons on the Home screen.
To create a folder:
1. Go to the desired Home screen.
2. Touch and hold one app icon.
3. Drag the icon and stack on top of another icon.
4. Lift and release.
Naming Folders
To name a folder:
1. Touch the folder.
X
Remove at the top of the screen and then release.
Figure 29 Open Folder
2. Touch the title area and enter a folder name using the keyboard.
3. Touch on the keyboard.
4. Touch anywhere on the Home screen to close the folder. The folder name appears under the folder.
40
Using the Device
Removing a Folder
To remove a folder:
1. Touch and hold the folder icon until it enlarges.
2. Drag the folder to
X
Remove and release.
Home Screen Wallpaper
To change the Home screen wallpaper:
1. Touch and hold the screen until the menu appears.
2. Touch WALLPAPERS.
3. Touch Photos or Gallery to select a photo or select one of the pre-installed wallpapers.
4. Touch Set wallpaper.
Using the Touchscreen
Use the multi-tap sensitive screen to operate the device.
•Tap - Tap to:
•Select items on the screen.
•Type letters and symbols using the on-screen keyboard.
•Press on-screen buttons.
•Tap and Hold - Tap and hold:
•An item on the Home screen to move it to a new location or to the trash.
•An item in Apps to create a shortcut on the Home screen.
•The Home screen to open a menu for customizing the Home screen.
•An empty area on the Home screen until the menu appears.
•Drag - Tap and hold an item for a moment and then move finger on the screen until reaching the new
position.
•Swipe - Move finger up and down or left and right on the screen to:
•Unlock the screen.
•View additional Home screens.
•View additional app icons in the Launcher window.
•View more information on an app’s screen.
•Double-tap - Tap twice on a web page, map, or other screen to zoom in and out.
•Pinch - In some apps, zoom in and out by placing two fingers on the screen and pinching them together (to
zoom out) or spreading them apart (to zoom in).
TC20K Keypad
The numeric keypad contains application keys, scroll keys, and function keys. The keypad is color-coded to
indicate the alternate function key (blue) values. Note that an application can change keypad functions so the
device’s keypad may not function exactly as described. See the tables below for key and button descriptions
and for the keypad’s special functions.
41
Using the Device
Figure 30 Numeric Keypad
Table 9 Numeric Keypad Descriptions
KeyDescription
Blue KeyUse this key to launch applications or access items (shown on the
keypad in blue). The icon appears on the Status bar. Press and
release the Blue key again to return to the default keypad functions.
ESCProduces the ESC function by default.
Scan (yellow or gray)Activates the imager in a scan enabled application or takes a picture
or records a video in a camera application.
BackDisplays the previous screen. Closes the on-screen keyboard if
open.
Scroll LeftMoves left one item.
Scroll RightMoves right one item.
Scroll UpMoves up one item.
Scroll DownMoves down one item.
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Using the Device
Table 9 Numeric Keypad Descriptions (Continued)
KeyDescription
NumericProduces a space, period or the numeric value on the key.
EnterExecutes a selected item or function.
TabProduces a TAB function.
IMPORTANT: Refer to the TC20 Touch Computer Integrator Guide for Android 8.1.0 Oreo for scan code information.
Table 10 Numeric Keypad Input States
Key
11F1
22F2
33F3
44F4
55F5
66F6
77F7
88F8
99F9
00F10
..#
space*
Numeric State
Blue + Key
Note: An application can change the key functions. The keypad may not function exactly as described.
On-Screen Keyboards
Use the on-screen keyboard to enter text in a text field.
43
Using the Device
Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across applications. Some
applications do not support editing some or all of the text they display; others may offer their own way to select
text.
Entering Numbers, Symbols and Special Characters
To enter numbers and symbols:
•Touch and hold one of the top-row keys until a menu appears then select a number. Keys with alternate
characters display an ellipsis ( ... ) below the character.
•Touch and hold the Shift key with one finger, touch one or more capital letters or symbols to enter them,
and then lift both fingers to return to the lowercase keyboard.
•Touch to switch to the numbers and symbols keyboard.
•Touch the key on the numbers and symbols keyboard to view additional symbols.
To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols.
•A larger version of the key displays briefly over the keyboard.
•Keys with alternate characters display an ellipsis ( ... ) below the character.
Hiding On-Screen Keyboard
On devices with keypads, the user can hide the on-screen keyboard.
Touch in a text field to display the on-screen keyboard. Touch at the bottom right corner of the screen.
Figure 31 Hide Keyboard Option
Touch the Show virtual keyboard switch to off. The on-screen keyboard automatically disappears.
To show the on-screen keyboard, Touch in a text field. Touch at the bottom right corner of the screen.
Touch the Show virtual keyboard switch to on. The keyboard re-appears.
Switching Language Keyboards
The user can enable multiple language keyboards. The available language codes appear on the space bar.
44
Using the Device
Figure 32 Keyboard with Multiple Languages
To switch between language keyboard, touch at the bottom right corner of the screen.
Figure 33 Change Keyboard Option
Select one of the keyboard languages. The keyboard automatically changes to the selected language.
Configuring the Keyboard
To configure the keyboard, See the Keyboard Settings section in the TC20 Touch Computer Integrator Guide
for Android 8.1.0 Oreo.
AOSP Keyboard
To configure the keyboard settings, touch and hold (comma) > and then select Android Keyboard
Settings (AOSP).
GMS Keyboard
To configure the keyboard settings, touch and hold (comma) > and then select Gboard Keyboard
settings.
Do Not Disturb Feature
This mode mutes the device so that it does not make sounds or vibrate.
For example, use Do Not Disturb to:
•Automatically limit sounds at night or during events
•Mute interruptions other than alarms
•Get alerted to messages only from favorite contacts.
Limit Sounds and Vibrations
Mute the device completely, or let through the important alarms or important calls.
45
Using the Device
Total Silence
To completely mute the device so that it does not make a sound or vibrate, choose Total silence.
In Total silence mode:
•Alarms do not make noise.
•Device does not vibrate or make sounds when receiving a message, or notification.
•Sounds from music, videos, games, and other media are muted.
NOTE: All alarms are silenced in Total silence mode.
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Touch Do not disturb > Total silence.
3. Choose Until you turn it off or select a time period.
4. Touch Done.
When Total Silence is on, appears in the quick access panel and the Status bar.
To turn off Total Silence, open quick access panel and touch Total silence.
Alarms Only
To mute the device so that the user hears alarms, choose Alarms only. This option does not mute sounds
from music, videos, games, or other media.
1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Alarms only.
3. Choose Until you turn it off or select a time period.
4. Touch Done.
When Alarms Only is on, appears in the quick access panel and the Status Bar.
To turn off Alarms Only, open the Quick Access panel and touch Alarms only.
NOTE: To quickly turn on Alarms Only, with the screen on, press and hold the Volume Down button until the volume is all
the way down. Then, press Volume Down again to turn on Alarms Only.
To turn off Alarms Only, press either the Volume Up or Volume Down button and the touch END NOW in the
alert message.
Priority Notifications Only
To only be interrupted by important notifications, choose Priority only. This option does not mute sounds from
music, videos, games, or other media.
Before turning on Priority Only mode, set the notification priorities:
1. Swipe down from the status bar to open the quick settings bar and then touch .
2. Touch Sound > Do not disturb > Priority only allows.
46
Using the Device
3. Set priorities.
•Alarms: Disabled by default.
•Reminders and Events: Switch on or off.
•Messages and Calls: Choose From anyone, From contacts only, From starred contacts only, or
none. To star contacts, use the Contacts applications.
•Repeat callers: Choose whether to let the device ring if the same person calls again within 15 minutes.
After setting notification priorities, turn on Priority Only mode to limit interruptions. The priority notifications
make a sound or vibrate based on the current ringer volume, but other notifications will be silenced.
1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Priority only.
3. Choose Until you turn it off or select a time period.
4. Tap Done.
When Priority Only is on, appears in the quick access panel and the Status Bar.
To turn off Priority Only, open quick access panel and touch Priority only.
Automatically Block Sounds and Vibrations
Automatically silence the device during certain times or events, turn sounds back on, and override Do Not
Disturb mode.
Silence Sounds During Certain Times
To automatically silence the device during certain times, like at night or on weekends:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound > Do Not Disturb preferences.
3. Touch a default Weekend or Weeknight. Or, to make a new rule, touch Add more > Time rule.
4. Enter a rule name.
5. Touch OK.
6. Edit the new rule:
•Rule name - Rename the rule.
•Days, Start time, and End time - Set the rule's schedule.
•Do Not Disturb preferences - Choose whether the rule uses Alarms only, Priority only, or Total
silence.
•Alarm can override end time - Allow the alarm to continue to make sound until the next alarm begins.
7. Touch the On/Off switch at the top to turn on the rule.
Silence Sounds During Events and Meetings
To automatically silence the device during events or meetings, set an event rules.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
47
2. Touch Sound > Do Not Disturb preferences.
3. To edit the default rule, touch Event. Or, to create a new rule, touch Add rule > Event rule.
4. Edit the rule settings.
•Rule name - Rename the rule.
•During events for - Select which Google Calendar events the rule uses.
•Where reply is - Set to: Yes, Maybe, or Not replied, Yes or Maybe, or Yes.
•Do Not Disturb preferences - Choose whether the rule uses Priority only, Alarms only, or Total
silence.
5. Touch the On/Off switch at the top to turn on the rule.
Turn Sounds Back On
When the device is in Do Not Disturb mode, Alarms only or Priority only display as , or Total silence displays
as .
To turn off Do Not Disturb, either:
•In the Quick Access panel, touch Alarms only, Priority only, or Total silence.
•Press the Volume Down button and touch End Now.
Using the Device
Override Do Not Disturb for Specific Apps
To let through notifications from specific apps:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
The APPS screen displays icons for all installed apps. The table below lists the apps installed on the device.
Refer to the device Integrator Guide for Android Version 8.1 for information on installing and uninstalling apps.
Table 11 Apps
IconDescription
Bluetooth Pairing Utility – Use to pair the RS507 Hands-free Imager with the device by
scanning a barcode.
Calculator - Provides the basic and scientific arithmetic functions.
Calendar - Use to manage events and appointments. GMS devices only.
Calendar - Use to manage events and appointments. Non-GMS devices only.
Camera - Take photos or record videos. For more information see Camera.
Chrome - Use to access the Internet or intranet. GMS devices only.
Chromium - Use to access the Internet or intranet. Non-GMS devices only.
Clock - Use to schedule alarms for appointments or as a wake-up.
Contacts - Use to manage contact information. See Contacts for more information.
DataWedge - Enables data capture using the imager.
Diagnostic Tool - Use to diagnose the device.
Drive - Upload photos, videos, documents, and other files to personal storage site. GMS
devices only.
49
Using the Device
Table 11 Apps (Continued)
IconDescription
Duo - A one-to-one video calling app. GMS devices only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. See
DataWedge Demonstration for more information.
Email - Use to send and receive email. Non-GMS devices only.
Files - Organize and manage files on the device. See Files for more information.
Gallery - Use to view photos stored on the microSD card. For more information, see Gallery for
more information. Non-GMS devices only.
Gmail - Use to send and receive email using a Google email account. GMS devices only.
Google - Launches Google ™ search app. GMS devices only.
Hangouts - Use to communicate with friends using text messages and photos. GMS devices
only.
Install ATL - Use to download and install the Asset Tracker Lite application from the Zebra
Support site. For information on Asset Tracker Lite application, refer to the Asset Tracker Lite
User Guide.
License Manager - Use to manage software licenses on the device.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS devices only.
Music - Play music stored on the microSD card or internal storage. Non-GMS devices only.
Photos - Use to sync photos with Google account. For more information, see Photo Settings for
more information. GMS devices only.
Play Movies & TV - View movies and video on your device. GMS devices only.
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Using the Device
Table 11 Apps (Continued)
IconDescription
Play Music - Use to listen to music. GMS devices only.
Play Store - Download music, movies, books, and Android apps and games from the Google
Play Store. GMS devices only.
PTT Express - Use to launch PTT Express client for VoIP communication.
RxLogger - Use to diagnose device and app issues. See the device Integrator Guide for
Android Version 8.1 for more information.
RxLogger Utility - Use to view, backup, and archive RxLogger data.
Search - Use to search the Web. Requires an Internet connection. Non-GMS devices only.
Settings - Use to configure the device.
Sound Recorder - Use to record audio.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
User Guide Download - Use to download and install User Guide apk.
Videos - Use to view videos on the device. Non-GMS devices only.
Voice Search - Use to perform searches by asking questions. GMS devices only.
YouTube - Use to view videos on the YouTube
Accessing Apps
All apps installed on the device are accessed using the APPS window.
™ web site. GMS devices only.
51
Using the Device
1. On the Home screen, swipe up from the bottom of the screen.
Figure 34 APPS Window Example
Slide the APPS window up or down to view more app icons. Touch an icon to open the app.
Switching Between Recent Apps
To switch between recent apps:
1. Touch . A window appears on the screen with icons of recently used apps.
Figure 35 Recently Used Apps
1
2. Slide the apps displayed up and down to view all recently used apps.
52
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open an app or touch to return to the current screen.
Un-Locking the Screen
Use the Lock screen to protect access to data on the device. Some email accounts require locking the screen.
Refer to the device Integrator Guide for Android Version 8.1 for information on setting up the locking feature.
When locked, a pattern, PIN, or password is required to unlock the device. Press the Power button to lock the
screen. The device also locks after a pre-defined time-out.
Press and release the Power button to wake the device. The Lock screen displays. Swipe the screen up to
unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
Figure 36 Lock Screen
Using the Device
53
Figure 37 PIN Screen
Using the Device
Figure 38 Pattern Screen
54
Figure 39 Password Screen
Using the Device
Resetting the Device
There are two reset functions, soft reset and hard reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the
microSD card.
Perform a hard reset if the device stops responding.
1. Simultaneously press the Power and Volume Up buttons for at least five seconds.
2. When the screen turns off, release the buttons.
3. The device reboots.
55
Using the Device
Suspend Mode
The device goes into suspend mode when the user presses the Power button or after a period of inactivity (set
in the Display settings window).
To wake the device from Suspend mode, press the Power button. The Lock screen displays. Swipe the screen
up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the
screen.
NOTE: If the user enters the PIN, password or pattern incorrectly five times, they must wait 30 seconds before trying again.
If the user forgets the PIN, password or pattern contact the system administrator.
Transferring Files with a Host Computer via USB
Connect the device to a host computer using a USB cable or a USB cradle to transfer files between the device
and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
NOTE: Use Transfer files to copy files between the device (internal memory or microSD card) and the host computer.
1. Connect a USB cable to the device or place the device into a USB cradle.
2. Pull down the Notification panel and touch USB charging this device.
By default, Charge this device is selected.
Figure 40 Use USB to Dialog Box
3. Touch Transfer files.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
56
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
To transfer photos using Photo Transfer Protocol:
NOTE: Use Photo Transfer Protocol (PTP) to copy photos from either the microSD card or internal memory to the host com-
puter.
1. Connect USB cable to the device or place the device into a USB cradle. See Accessories for setup
information.
2. Pull down the Notification panel and touch USB charging this device.
3. Touch Transfer photos (PTP).
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
Using the Device
6. Copy or delete photos as required.
Disconnect from the Host Computer
To disconnect the device from the host computer:
CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect USB devices cor-
rectly to avoid losing information.
1. On the host computer, unmount the device.
2. Remove the USB from the device or remove the device from the cradle.
57
Applications
This section describes the applications installed on the device.
58
Camera
Camera Mode
Settings
Scene Mode
Shutter Button
Gallery
Color Effect
High Dynamic Range
This section provides information for taking photos and recording videos using the integrated digital cameras.
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is changed manually. By
default, or if a microSD card is not installed, the device saves photos and videos on the internal storage.
Taking Photos
NOTE: See Photo Settings for camera setting descriptions.
1. Swipe up from the bottom of the Home screen and touch Camera.
Figure 41 Camera Mode
Applications
2. If necessary, touch the Camera Mode icon and touch .
3. Frame the subject on the screen.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
59
6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Taking a Panoramic Photo
Panorama mode creates a single wide image by panning slowly across a scene.
1. Swipe up from the bottom of the Home screen and touch Camera.
Figure 42 Panoramic Mode
Applications
2. Touch the Camera Mode icon and touch .
3. Frame one side of the scene to capture.
4. Touch and slowly pan across the area to capture. A small white square appears inside the button
indicating the capture is in progress.
If panning too quickly, the message Too fast appears.
5. Touch to end the shot. The panorama appears immediately and a progress indicator displays while it
saves the image.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
2. Touch the camera mode menu and touch .
60
Figure 43 Video Mode
Camera Mode
Settings
Audio
Shutter Button
Gallery
Color Effect
Applications
3. Point the camera and frame the scene.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
5. Touch to start recording.
The video time remaining appears in the top left of the screen.
6. Touch to the end recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
Rear Camera
•Flash - Select whether the camera relies on its light meter to decide whether a flash is necessary, or to turn
it on or off for all shots.
• Off - Disable flash.
• Auto - Adjust flash automatically depending upon light meter (default).
• On - Enable flash upon taking a photo.
61
Applications
•Picture size - The size (in pixels) of the photo to: 8M pixels (default), 5M pixels, 4M pixels (16:9), 3M
pixels, HD 1080, 2M pixels, 1.5M pixels, 1.3M pixels, WXGA, HD720, 1M pixels, SVGA, WVGA, 720 x
480, VGA, CIF, or QVGA.
•Picture quality - Set the picture quality setting to: Low, Standard (default) or High.
•Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds.
•Storage – Set the location to store the photo to: Phone or SD Card.
•Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off (default)
or On.
•Face Detection - Select to turn face detection Off (default) or On.
•ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled).
•Anti Banding - Select to prevent the appearance of vertical or horizontal lines (banding) when
photographing images on TV and monitor screens. Options: Off (default), 50 Hz
•ISO - Set camera sensitivity to light to: Auto (default), ISO Auto (HJR), ISO100, ISO200, ISO400, ISO800
or ISO1600.
•Exposure - Set the exposure settings to: +2, +1, 0(default), -1 or -2.
•White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
, 60 Hz, or Auto.
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
•Chroma Flash - Sets the camera to take two pictures, one with flash and one without flash. The two
images are combined to produce a final image with the sharpness and clarity and bright color tones from a
picture with the flash, coupled with the natural colors of a picture without a flash. Options: Off (default) or
On.
•Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable (default) or Enable.
Video Settings
In Video mode, video settings appear on screen. Touch to display the video settings options.
Rear Camera
•Flash - Select whether Rear-facing Camera relies on its light meter to decide whether a flash is necessary,
or to turn it on or off for all shots.
• Off - Disable flash (default).
• Torch - Turn flash on continuously.
•Video quality - Set video quality to: HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or QVGA.
•Video duration - Set to: 10 minutes (default), 30 minutes, or no limit.
•Storage – Set the location to store the photo to: Phone (default) or SD Card.
62
•White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
•Video High FrameRate - Select a high frame rate for videos to capture movement more clearly. Options:
Off (default), HFR 60, HFR 90, HFR 120, HSR 60, HSR 90, or HSR 120.
•Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default).
Contacts
Use the Contacts app to manage contacts.
From a Home or Apps screen, touch Contacts to open to the main list of contacts. Contacts are listed in
alphabetical order. Swipe up or down to scroll through the list.
Applications
Adding a Contact
1. In the Contacts app, touch .
2. If there is more than one account with contacts, touch the one you want to use.
3. Type the contact’s name and other information. Touch a field to start typing, and swipe down to view all
categories.
4. To open a menu with preset labels, such as Home or Work for an email address, touch the label to the right
of the item of contact information. Or, to create your own label, touch Custom in the menu.
5. Touch the check mark next to Add New Contact.
Editing Contacts
1. In the Contacts app, touch a contact name to edit.
2. Touch .
3. Edit the contact information.
4. Touch SAVE.
Deleting Contacts
1. In the Contacts app, touch a contact name to delete.
2. Touch .
3. Touch Delete.
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Applications
4. Touch DELETE to confirm.
DataWedge Demonstration
NOTE: DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings and disable the
Launcher profile
Use DataWedge Demonstration to demonstrate data capture functionality.
Figure 44 DataWedge Demonstration Window
Table 12 DataWedge Demonstration Icons
IconDescription
IlluminationImager illumination is on. Touch to turn illumination off.
Imager illumination is off. Touch to turn illumination on.
Data CaptureThe data capture function is through the internal imager.
An RS507 or RS6000 Bluetooth imager is connected.
An RS507 or RS6000 Bluetooth imager is not connected.
Scan ModeImager is in picklist mode. Touch to change to normal scan mode.
NOTE: See the device Integrator Guide for Android Version 8.1 for information on DataWedge configuration.
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
Applications
IconDescription
Imager is in normal scan mode. Touch to change to picklist mode.
Opens a menu to view the application information or to set the
application DataWedge profile.
See Data Capture for more information.
Either press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.
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Diagnostic Tool
The Diagnostic Tool is a utility that determines the health of the device. Use the Diagnostic Tool to
troubleshoot the device.
1. Swipe up from the bottom of the Home screen and touch .
Figure 45 Diagnostic Tool
Applications
2. Touch RUN TEST. The app tests all enabled subsystems (by default, only the Battery and System tests).
See Settings to enable subsystem tests.
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Figure 46 Test Passed Screen
Applications
Figure 47 Test Failed Screen
3. To view each subsystem test, touch Subsystem Tests.
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Figure 48 Subsystem Screen
Applications
4. Touch one of the subsystems to view details.
Table 13 Subsystem Test Result Indicators
Status IconDescription
Test passed.
Test failed.
Test not supported or not enabled.
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Figure 49 Battery Subsystem Details
Applications
Settings
By default only the Battery and System tests are enabled. To enable other tests:
1. Touch > Settings.
2. Touch to the left of the test name. A green box with a checkmark appears.
3. Touch SAVE.
4. Touch Yes to confirm.
5. Touch .
Battery Test Information
The Battery Test obtains the following information:
•Battery Level - Current battery charge level
•Battery Voltage - Current battery voltage
•Status - Whether the battery is charging (on AC power) or discharging (on battery power)
•Power Source - Whether the device is receiving power from the battery or from an external source
•Temperature - Current battery temperature
•Health Percentage - Indicates the ratio of present capacity to design capacity at a discharge rate of design
capacity.
•Backup Battery Voltage - Backup battery voltage
•Manufacture Date - Manufacture date of the battery.
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GPS Test Information
Not supported on this device.
System Test Information
Use the System Test to determine if the CPU or memory loads are too high, there are too many processes
running on the device, or storage on the device is almost full.
The System Test obtains the following information:
•CPU Load - Amount of CPU being used
•Free Physical Memory - Amount of RAM available
•Free Storage - Amount of internal Flash memory available
•Process Count - Number of processes currently running.
WLAN Test Information
Applications
If the WiFi radio is not present or disabled, skip this test. This test determines if the device’s WLAN
configuration is correct or whether there is any connection with an access point or network.
The WLAN test obtains the following information:
•WLAN Enabled - WLAN radio is enabled or disabled
•WLAN Status - Current status of association with the access point
•ESSID - Name of the wireless network
•BSSID - MAC address of the connected access point
•MAC Address - Device’s MAC address
•Signal - Strength of the Wi-Fi signal (in dBm)
•IP Address - IP address of the device.
WWAN Test Information
Not supported on this device.
Bluetooth Test Information
The Bluetooth Test obtains the following information:
•Enabled - Whether the Bluetooth radio is enabled or disabled
•Status - Whether the device is paired to another Bluetooth device
•Connectable/Discoverable - Whether the device is discoverable or able to connect
•Address - Bluetooth radio MAC address
•Name - Bluetooth name for the device.
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Files
Sort
Applications
Use the Files app to view and manage files on the device.
To open Files, swipe up from the bottom of the screen and touch .
Figure 50 Files Screen
•Touch and hold an item to open the File Operations menu. Select an option:
• - Share the file with other devices.
• - Delete the file.
• - View additional options.
•Open with - Select which app is used to open the file.
•Select all - Select all folders and files.
•Copy to... - Copy the file.
•Move to... - Move the file or folder to a new location.
•Compress - Compress the selected file(s) into a ZIP file.
•Rename - Rename the file.
•Touch the Sort drop-down to sort files by name, type, size, or date.
• - View all file locations.
• - Search for a specific file on the device.
• / - Change the folder to display items as a list / grid.
• - Open the options menu.
•New Window - Create a new Files window.
•New Folder - Create a new folder.
•Select all - Select all folders and files.
•Show/Hide internal storage - Show or hide internal storage.
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Gallery
Applications
NOTE: The device supports the following image formats: jpeg, gif, png and bmp.
The device supports the following video formats: H.263, H.264 and MPEG4 Simple Profile.
Available on device with AOSP only.
Use Gallery to:
•View photos
•Play videos
•Perform basic editing of photos
•Set photos as wallpaper
•Set photos as a contact photo
•Share photos and videos.
Gallery presents all photos and videos stored on the microSD card and internal memory.
To open Gallery, swipe up from the bottom of the Home screen and touch Gallery, or in the camera app touch
the thumbnail image at the bottom left.
By default, Gallery opens to the Timeline view.
Figure 51 Gallery - Timeline View
Touch > Albums to view photos sorted by albums or > Videos to view only videos.
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Figure 52 Gallery — Albums View
Applications
•Touch an album to open it and view its contents. The photos and videos in the album are displayed in
chronological order.
•Touch a photo or video in an album to view it.
•Touch > Timeline to return to the default Gallery screen.
Working with Albums
Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are
listed in a chronologically ordered grid. The name of the album displays at the top of the screen.
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Figure 53 Photos Inside an Album
Applications
Swipe up or down to scroll through the images.
Sharing an Album
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch and hold an album to highlight it.
3. Touch other albums as required.
4. Touch . The Share menu opens.
5. Touch the app to use to share the selected albums.
6. Follow the instructions within the selected app.
Getting Album Information
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch and hold an album to highlight it.
3. Touch .
4. Touch Details.
Deleting an Album
To delete an album and its contents:
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch and hold an album to highlight it.
3. Check other albums to delete.
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4. Touch .
5. In the Delete selected item? menu, touch OK to delete the album.
Working with Photos
Use Gallery to view photos on the device and edit and share photos.
Cropping a Photo
1. In Gallery, touch a photo to view the controls.
2. Touch > > . The cropping tool appears.
3. Use the cropping tool to select the portion of the photo to crop.
•Drag from the inside of the cropping tool to move it.
•Drag an edge of the cropping tool to resize it to any proportion.
Figure 54 Cropping Tool
Applications
4. Touch > SAVE to save a copy of the cropped photo. The original version is retained.
Setting a Photo as a Contact Icon
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a photo to open it.
4. Touch .
5. Touch Set picture as.
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Applications
6. Touch Contact photo.
7. In Contacts, touch a contact.
8. Touch the white box and crop the photo accordingly.
9. Touch SAVE.
Sharing a Photo
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a photo to open it.
4. Touch .
5. Touch the app to use to share the selected photo.
6. Follow the instructions within the selected app.
Deleting a Photo
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a photo to open it.
4. Touch .
5. Touch OK to delete the photo.
Working with Videos
Use Gallery to view and share videos.
Watching Videos
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a video.
4. Touch to play.
5. Touch the screen to view the playback controls.
Sharing a Video
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a video to open it.
4. Touch . The Share menu appears.
5. Touch the app to use to share the selected video.
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Applications
6. Follow the instructions within the selected app.
Deleting a Video
1. Swipe up from the bottom of the Home screen and touch Gallery.
2. Touch an album to open it.
3. Touch a video to open it.
4. Touch .
5. Touch OK.
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Photos
Applications
NOTE: The device supports the following image formats: jpeg, gif, png, and bmp.
The device supports the following video formats: H.263, H.264, and MPEG4 Simple Profile.
Available on device with GMS only.
Use Photos to:
•View photos
•Play videos
•Perform basic editing of photos
•Set photos as wallpaper
•Set photos as a contact photo
•Share photos and videos.
Photos presents all photos and videos stored on the microSD card and internal memory.
To open Photos, swipe up from the bottom of the Home screen and touch Photos.
By default, Photos opens to the photos view.
Figure 55 Photos View
Touch Albums to view photos sorted by albums.
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Figure 56 Albums View
Applications
•Touch an album to view its contents. The photos and videos in the album appear in chronological order.
•Touch a photo or video in an album to view it.
•Touch to return to the main screen.
Working with Albums
Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are
listed in a chronologically ordered grid. The name of the album displays at the top of the screen.
79
Figure 57 Photos Inside an Album
Applications
Swipe up to scroll through the images.
Deleting an Album
To delete an album and its contents:
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch Albums.
3. Touch an album.
4. Touch > Select.
5. Select all photos in the album.
6. Touch .
7. Touch Move to trash to delete the album.
Working with Photos
Use Photos to view photos on the internal memory and the microSD card.
Viewing and Browsing Photos
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo.
Figure 58 Photo Example
80
Applications
3. Swipe left or right to view the next or previous photo in the album.
4. Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation. The photo is
displayed (but not saved) in the new orientation.
5. Touch the photo to view the controls.
6. Double-tap the screen to zoom in, or pinch two fingers together or spread them apart to zoom in or out.
7. Drag the photo to view parts that are not in view.
Cropping a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo to view the controls.
3. Touch > . The cropping tool appears.
Figure 59 Cropping Tool
81
Applications
4. Use the cropping tool to select the portion of the photo to crop.
•Drag from the inside of the cropping area to move it.
•Drag an edge of the cropping area to resize it to any proportion.
5. Touch DONE.
6. Touch SAVE to save a copy of the cropped photo. The original version is retained.
Setting a Photo as a Contact Icon
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch the photo to open it.
3. Touch > Use as.
4. Touch Contact photo.
5. In the Contacts app, touch a contact.
6. Touch the white box and crop the photo accordingly.
7. Touch Done.
Sharing a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch an album to open it.
3. Touch a photo to open it.
4. Touch .
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5. Touch the app to use to share the selected photo.
6. Follow the instructions within the selected app.
Deleting a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo to open it.
3. Touch .
4. Touch MOVE TO TRASH.
Working with Videos
Use Photos to view and share videos.
Watching a Video
1. Swipe up from the bottom of the Home screen and touch Photos.
Applications
2. Touch a video to play.
3. Touch the screen to view the playback controls.
Sharing a Video
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a video to open it.
3. Touch . The Share menu appears.
4. Touch the app to use to share the selected video.
5. Follow the instructions within the selected app.
Deleting a Video
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a video to open it.
3. Touch .
4. Touch MOVE TO TRASH to delete the video.
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PTT Express Voice Client
NOTE: PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise devices. Le-
veraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers simple PTT communication
without requiring voice communication server.
•Group Call: Press and hold the PTT (Talk) button to start communicating with other voice client users.
•Private Response: Double-press the PTT button to respond to the originator of the last broadcast or to
make a Private Response.
PTT Audible Indicators
The following tones provide helpful cues when using the voice client.
•Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for the user to start
talking.
•Access Tone: Single beep. Plays when another user just finished a broadcast or response. The user is
now able to initiate a Group Broadcast or Private Response.
•Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60 seconds).
•Network Tone:
•Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the service
is enabled.
•Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service is
disabled.
Applications
PTT Notification Icons
Notification icons indicate the current state of the PTT Express Voice client.
Table 14 PTT Express Icon Descriptions
Status IconDescription
The PTT Express Voice client is disabled.
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the Talk
Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and in a private response.
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Table 14 PTT Express Icon Descriptions (Continued)
PPT Button
Status IconDescription
The PTT Express Voice client is enabled and muted.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.
Enabling PTT Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the ON position. The button changes to ON.
Selecting a Talk Group
One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be enabled
at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.
Applications
PTT Communication
NOTE: This section describes the default PTT Express client configuration. See the PTT Express V1.2 User Guide for de-
tailed information on using the client.
PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button on
the left side of the device is assigned for PTT communication.
Figure 60 PTT Button
85
Applications
Creating a Group Call
1. Press and hold the PTT button and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure that
PTT Express and the WLAN are enabled.
2. Start talking after hearing the talk tone.
NOTE: Holding the button for more than 60 seconds (default) drops the call, allowing others to make Group calls. Release
the button when finished talking to allow others to make calls.
Responding with a Private Response
The Private Response can only be initiated once a Group Call has been established. The initial Private
Response is made to the originator of the Group Call.
1. Wait for an access tone.
2. Within 10 seconds, double-press the PTT button, and listen for the talk tone.
3. If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure that
PTT Express and the WLAN are enabled.
4. Start talking after the talk tone plays.
5. Release the button when finished talking.
Disabling PTT Express Voice Client Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF.
3. Touch .
86
RxLogger
RxLogger is a comprehensive diagnostic tool that provides app and system metrics. Create custom plug-ins
that work seamlessly with this tool. RxLogger diagnoses device and application issues, and tracks information
for: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, TCP
dumps, Bluetooth logging, GPS logging, logcat, ANR dumps, etc. All logs and files generated are saved in
flash storage on the device (internal or external).
Figure 61 RxLogger
Applications
87
Enabling Logging
To enable RxLogger:
1.Swipe up from the bottom of the Home screen and touch .
2.Touch START. RxLogger begins collecting data.
3.Touch .
Disabling Logging
To disable RxLogger:
1. Swipe up from the bottom of the Home screen and touch .
2. Touch STOP. RxLogger stops collecting data.
3. Touch .
Applications
88
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Access the logs and RxLogger Utility features in the App View or the Overlay View.
In the App View, view logs in the RxLogger Utility.
Figure 62 RxLogger Utility App View
Applications
Refer to the device Integrator Guide for detailed information on the RxLogger Utility.
89
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage and are available in the Music
application (non-GMS devices) or the Play Music application (GMS devices).
Figure 63 Sound Recorder Application
Applications
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Data Capture
The device supports data capture using:
•integrated imager
•SE4710 scan engine
•SE2100 scan engine
•RS507 Hands-free Imager
•RS6000 Bluetooth Ring Scanner.
IMPORTANT: To determine the integrated scan engine in the device, go to Settings >System > About phone
> Hardware components > Scanner.
Imaging
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from
the image. With an integrated 2D imager, the device has the following features:
•Omnidirectional reading of a variety of bar code symbologies, including the most popular linear,
postal, PDF417, and 2D matrix code types.
•The ability to capture and download images to a host for a variety of imaging applications.
•Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
Operational Modes
The device with an integrated imager supports two modes of operation, listed below. Activate each
mode by pressing the Scan button.
•Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its
field of view. The imager remains in this mode as long as the user holds the scan button, or until it
decodes a barcode.
NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.
•Pick List Mode: This mode allows the user to selectively decode a barcode when more than one
barcode is in the device’s field of view. To accomplish this, move the aiming crosshair or dot over
the required barcode to decode only this barcode. This feature is ideal for pick lists containing
multiple barcodes and manufacturing or transport labels containing more than one barcode type
(either 1D or 2D).
91
Data Capture
NOTE: To enable Basic MultiBarcode Mode, configure in DataWedge or set in an application using a API command.
•Basic MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number of
unique barcodes within its field of view. The device remains in this mode as long as the user holds the scan
button, or until it decodes all the barcodes. Available on integrated SE2100 or SE4710 imagers only.
•The device attempts to scan the programmed number of unique barcodes (from 2 through 10).
•If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes is
decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two
different barcodes, a maximum of three barcodes will be decoded from that label; one will be ignored as
a duplicate.
•Barcodes can be of multiple symbology types and still be acquired together. For example, if the
specified quantity for a Basic MultiBarcode scan is four, two barcodes can be symbology type Code 128
and the other two can be symbology type Code 39.
•If the specified number of unique barcodes is not initially in view of the device, the device will not decode
any data until the device is moved to capture the additional barcode(s) or time out occurs. If the device
field of view contains a number of barcodes greater than the specified quantity, the device randomly
decodes barcode(s) until the specified number of unique barcodes is reached. For example, if the count
is set to two and eight barcodes are in the field of view, the device decodes the first two unique barcodes
it sees, returning the data in random order.
•Basic MultiBarcode Mode does not support concatenated barcodes.
RS507/RS507x Hands-Free Imager
The RS507 and RS507x Hands-free Imagers are wearable barcode scan solution for both 1D and 2D bar code
symbologies. The scanner supports Bluetooth Human Interface Device (HID) connection to the device.
Figure 64 RS507/RS507x Hands-Free Imager
Refer to the RS507/RS507x Hands-free Imager Product Reference Guide for more information.
92
Data Capture
RS6000 Bluetooth Ring Scanner
The RS6000 Bluetooth Ring Scanner is a wearable bar code scan solution for both 1D and 2D bar code
symbologies.
Figure 65 RS6000 Bluetooth Ring Scanner
Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
•Range: Scanners decode best over a particular working range — minimum and maximum distances from
the barcode. This range varies according to barcode density and scanning device optics. Scan within range
for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner
closer and further away to find the right working range for the barcodes being scanned.
•Angle: Scanning angle is important for quick decodes. When laser beams reflect directly back into the
scanner from the barcode, this specular reflection can blind the scanner. To avoid this, scan the barcode so
that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to
collect scattered reflections from the scan to make a successful decode. Practice quickly shows what
tolerances to work within.
•Hold the device farther away for larger symbols.
•Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning
procedures from the one listed above.
Barcode Scanning with Internal SE2100 Imager
To read a barcode, a scan-enabled application is required. The device contains the DataWedge application
that allows the user to enable the imager, decode the barcode data and display the barcode content.
1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
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Data Capture
2. Point the exit window on the top of the device at a barcode.
Figure 66 SE2100 Imager Scanning
3. Press and hold the scan button.
The white aiming pattern turns on to assist in aiming.
4. Ensure the barcode is within the area formed by the aiming pattern.
Figure 67 SE2100 Aiming Pattern
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (im-
age) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
SE2100 Picklist Mode
When Picklist Mode is enabled, the screen displays an image of the barcode and a red cross-hair. See TC20
Mobile Computer Integrator Guide for Android 8.0 Oreo for information on setting Picklist Mode.
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Data Capture
When the device is in Picklist Mode, the imager does not decode the barcode until the cross-hair touches the
barcode.
Figure 68 SE2100 Pick List Mode with Multiple Barcodes in Aiming Pattern
SE2100 Basic MultiBarcode Mode
To read multiple barcodes, a scan-enabled application is required. The device contains the DataWedge
application that allows the user to enable the imager, decode the barcode data and display the barcode
content.
1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at the barcodes.
3. Press and hold the scan button.
The white aiming pattern turns on to assist in aiming.
4. Ensure the barcodes are within the area formed by the aiming pattern.
Figure 69 SE2100 Aiming Pattern with Multiple Barcodes
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully. Captured data from all barcodes is delivered as a single string.
6. Release the scan button.
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Data Capture
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (im-
age) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
Barcode Scanning with Internal SE4710 Imager
To read a barcode, a scan-enabled application is required. The device contains the DataWedge application
that allows the user to enable the imager, decode the barcode data and display the barcode content.
1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at a barcode.
Figure 70 SE4710 Imager Scanning
3. Press and hold the scan button.
The red LED aiming pattern turns on to assist in aiming.
NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or aiming dot touches
the barcode.
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Data Capture
4. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot is used for increased
visibility in bright lighting conditions.
Figure 71 SE4710 Aiming Pattern
Figure 72 SE4710 Pick List Mode with Multiple barcodes in Aiming Pattern
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (im-
age) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
SE4710 Basic MultiBarcode Mode
To read multiple barcodes, a scan-enabled application is required. The device contains the DataWedge
application that allows the user to enable the imager, decode the barcode data and display the barcode
content.
1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at the barcodes.
3. Press and hold the scan button.
The red LED aiming pattern turns on to assist in aiming.
97
Data Capture
4. Ensure the barcodes are within the area formed by the aiming pattern. The aiming dot is used for increased
visibility in bright lighting conditions.
Figure 73 SE4710 Aiming Pattern with Multiple Barcodes
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully. Captured data from all barcodes is delivered as a single string.
6. Release the scan button.
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (im-
age) of a poor or difficult barcodes as long as the scan button remains pressed.
7. The barcodes content data displays in the text field.
Scanning with RS6000 Bluetooth Ring Scanner
To read a barcode, a scan-enabled app is required. Devices that contain the Zebra DataWedge app allow the
user to enable the scanner to decode barcode data and display the barcode content.
To scan with the RS6000:
1. Pair the RS6000 with the device. See Pairing Using Simple Serial Interface or Pairing Using Bluetooth
Human Interface Device for more information.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the RS6000 at a barcode.
Figure 74 Barcode Scanning with RS6000
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
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Data Capture
The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair
touches the barcode.
Figure 75 RS6000 Aiming Pattern
Figure 76 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern
5. The captured data appears in the text field.
Scanning with RS507/RS507X Hands-Free Imager
To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the
user to enable the scanner to decode barcode data and display the barcode content.
To scan with the RS507/RS507X:
1. Pair the RS507/RS507X with the device. See Pairing Using Simple Serial Interface
Bluetooth Human Interface Device
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
for more information.
orPairing Using
99
Data Capture
3. Point the RS507/RS507X at a barcode.
Figure 77 Barcode Scanning with RS507/RS507X
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded
successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the
barcode until the center of the crosshair touches the barcode.
Figure 78 RS507/RS507X Aiming Pattern
Figure 79 RS507/RS507X Pick List Mode with Multiple Barcodes in Aiming Pattern
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