Zebra TC20 TC20 Touch Computer Integrator Guide for Android 8.1.0 Oreo (en)

TC20
Mobile Computer
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003241-01 Rev. A

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners. ©2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
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WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula

Terms of Use

Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Revision History

Changes to the original guide are listed below:
Change Date Description
-01 Rev A 12/2018 Initial release.
-02 Rev A 8/2019 Remove Imager as Camera section from DataWedge chapter.
2

Table of Contents

Copyright ......................................................................................................................... 2
Terms of Use .................................................................................................................. 2
Revision History .............................................................................................................. 2
Table of Contents.......................................................................................................... 3
About This Guide........................................................................................................ 11
Introduction ................................................................................................................... 11
Configurations ............................................................................................................... 11
Software Versions ......................................................................................................... 11
Chapter Descriptions .................................................................................................... 12
Notational Conventions ................................................................................................. 12
Notational Conventions ................................................................................................. 12
Related Documents ...................................................................................................... 13
Service Information ....................................................................................................... 13
Product Feedback ......................................................................................................... 14
Getting Started............................................................................................................ 15
Introduction ................................................................................................................... 15
Setup ............................................................................................................................. 15
Installing a microSD Card ...................................................................................... 15
Charging the Battery ............................................................................................. 17
Charging Indicators ............................................................................................... 19
Replacing the microSD Card ........................................................................................ 19
Resetting the TC20 ....................................................................................................... 21
Performing a Soft Reset ........................................................................................ 21
Performing a Hard Reset ....................................................................................... 22
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Table of Contents
Accessories................................................................................................................. 23
Introduction ................................................................................................................... 23
Accessories ................................................................................................................... 23
1-Slot Base Charge Only Cradle .................................................................................. 25
Setup ..................................................................................................................... 26
Cable Routing ........................................................................................................ 26
Connecting Cradles Together ............................................................................... 27
Charging the Device .............................................................................................. 27
Battery Charging ................................................................................................... 28
Charging Temperature .................................................................................... 28
1-Slot Ethernet Charge Cradle ..................................................................................... 29
Ethernet Bracket Installation ................................................................................. 29
USB/Ethernet Communication .............................................................................. 33
Ethernet LED Indicators .................................................................................. 34
Ethernet Settings ............................................................................................ 34
Configuring Ethernet Proxy Settings ............................................................... 34
Configuring Ethernet Static IP Address .......................................................... 35
Charging the Device ....................................................................................... 36
Battery Charging ................................................................................................... 37
Charging Temperature .................................................................................... 37
5-Slot Charge Only Cradle ........................................................................................... 38
Charging the TC20 ................................................................................................ 38
Battery Charging ................................................................................................... 39
Charging Temperature .................................................................................... 39
5-Slot Cradle Rack Installation ..................................................................................... 40
Rack Mount Installation ................................................................................................. 42
Wall Installation ............................................................................................................. 45
Bottom Tray Assembly .......................................................................................... 45
Bracket Wall Mounting .......................................................................................... 45
USB Communication .................................................................................................. 48
Introduction ................................................................................................................... 48
Transferring Files .................................................................................................. 48
Transferring Photos ............................................................................................... 49
Disconnect from the Host Computer ..................................................................... 49
DataWedge ................................................................................................................. 50
Introduction ................................................................................................................... 50
Basic Scanning ............................................................................................................. 50
Profiles .......................................................................................................................... 50
Profile0 .................................................................................................................. 51
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Table of Contents
Plug-ins ......................................................................................................................... 51
Input Plug-ins ........................................................................................................ 51
Process Plug-ins ................................................................................................... 52
Output Plug-ins ...................................................................................................... 52
Profiles Screen .............................................................................................................. 52
Profile Context Menu ............................................................................................. 53
Options Menu ........................................................................................................ 53
Disabling DataWedge ............................................................................................ 54
Creating a New Profile .................................................................................................. 54
Profile Configuration .............................................................................................. 54
Associating Applications ........................................................................................ 55
Data Capture Plus ................................................................................................. 57
Barcode Input ........................................................................................................ 59
Enabled ......................................................................................................................... 59
Scanner Selection ........................................................................................... 59
Auto Switch to Default on Event ..................................................................... 59
Decoders ......................................................................................................... 60
Decoder Params ............................................................................................. 62
Codabar .......................................................................................................... 62
UPC EAN Params ........................................................................................... 67
Reader Params ............................................................................................... 69
Scan Params .................................................................................................. 72
UDI Params .................................................................................................... 73
Multibarcode params ...................................................................................... 73
Voice Input ............................................................................................................ 73
Keystroke Output ............................................................................................ 74
Intent Output .......................................................................................................... 76
Intent Overview ............................................................................................... 77
IP Output ............................................................................................................... 78
Usage .............................................................................................................. 79
Using IP Output with IPWedge ....................................................................... 79
Using IP Output without IPWedge .................................................................. 80
Generating Advanced Data Formatting Rules .............................................................. 82
Configuring ADF Plug-in ........................................................................................ 82
Creating a Rule ............................................................................................... 82
Defining a Rule ............................................................................................... 83
Defining an Action ........................................................................................... 83
Deleting a Rule ............................................................................................... 83
Order Rules List .............................................................................................. 84
Deleting an Action ........................................................................................... 85
ADF Example .................................................................................................. 85
DataWedge Settings ..................................................................................................... 88
Importing a Configuration File ............................................................................... 89
Exporting a Configuration File ............................................................................... 89
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Table of Contents
Importing a Profile File .......................................................................................... 89
Exporting a Profile ................................................................................................. 90
Restoring DataWedge ........................................................................................... 90
Configuration and Profile File Management .................................................................. 90
Enterprise Folder ................................................................................................... 90
Auto Import ............................................................................................................ 90
Programming Notes ...................................................................................................... 91
Overriding Trigger Key in an Application ............................................................... 91
Capture Data and Taking a Photo in the Same Application .................................. 91
Disabling DataWedge ............................................................................................ 91
Soft Scan Trigger .................................................................................................. 91
Function Prototype .......................................................................................... 92
Scanner Input Plugin ............................................................................................. 92
Function Prototype .......................................................................................... 92
Parameters ..................................................................................................... 92
Return Values ................................................................................................. 92
Example .......................................................................................................... 93
Comments ....................................................................................................... 93
Enumerate Scanners ............................................................................................. 93
Function Prototype .......................................................................................... 93
Parameters ..................................................................................................... 94
Return Values ................................................................................................. 94
Example .......................................................................................................... 95
Comments ....................................................................................................... 95
Set Default Profile ................................................................................................. 96
Default Profile Recap ...................................................................................... 96
Usage Scenario .............................................................................................. 96
Function Prototype .......................................................................................... 96
Parameters ..................................................................................................... 96
Return Values ................................................................................................. 96
Example .......................................................................................................... 97
Comments ....................................................................................................... 97
Reset Default Profile ............................................................................................. 97
Function Prototype .......................................................................................... 98
Parameters ..................................................................................................... 98
Return Values ................................................................................................. 98
Example .......................................................................................................... 98
Comments ....................................................................................................... 98
Switch To Profile ................................................................................................... 99
Profiles Recap ................................................................................................. 99
Usage Scenario .............................................................................................. 99
Function Prototype .......................................................................................... 99
Parameters ..................................................................................................... 99
Return Values ............................................................................................... 100
Example ........................................................................................................ 100
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Table of Contents
Comments ..................................................................................................... 100
Notes ............................................................................................................. 101
Settings...................................................................................................................... 102
Introduction ................................................................................................................. 102
WLAN Configuration ................................................................................................... 102
Configuring a Secure Wi-Fi Network ................................................................... 102
Manually Adding a Wi-Fi Network ....................................................................... 103
Configuring for a Proxy Server ............................................................................ 104
Configuring the Device to Use a Static IP Address ............................................. 106
Wi-Fi Preferences ................................................................................................ 107
Additional Wi-Fi Settings ..................................................................................... 108
Setting Screen Lock ............................................................................................ 108
Setting Screen Lock Using PIN ........................................................................... 109
Setting Screen Unlock Using Password .............................................................. 110
Setting Screen Unlock Using Pattern .................................................................. 112
Passwords ........................................................................................................... 113
Accounts ..................................................................................................................... 113
Language Usage ......................................................................................................... 113
Changing the Language Setting .......................................................................... 113
Adding Words to the Dictionary ........................................................................... 113
Keyboard Settings ....................................................................................................... 114
Button Remapping ............................................................................................... 114
Remapping a Button ................................................................................................... 114
PTT Express Configuration ......................................................................................... 116
RxLogger .................................................................................................................... 116
RxLogger Configuration ...................................................................................... 117
RxLogger Settings ........................................................................................ 118
ANR Module .................................................................................................. 118
Kernel Module ..................................................................................................... 118
Logcat Module .............................................................................................. 119
LTS Module ................................................................................................... 120
Qxdm Module ................................................................................................ 120
Ramoops Module .......................................................................................... 121
Resource Module .......................................................................................... 121
Snapshot Module .......................................................................................... 121
TCPDump Module ........................................................................................ 122
Tombstone Module ....................................................................................... 122
Configuration File ................................................................................................ 122
Enabling Logging ................................................................................................. 122
Disabling Logging ................................................................................................ 123
Extracting Log Files ............................................................................................. 123
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Table of Contents
RxLogger Utility ........................................................................................................... 123
App View ....................................................................................................... 124
Viewing Logs ................................................................................................. 124
RxLogger Utility ........................................................................................................... 126
Archive Data ............................................................................................................... 126
Overlay View ....................................................................................................... 126
Initiating the Main Chat Head ........................................................................ 126
Removing the Main Chat Head ................................................................................... 126
Viewing Logs ................................................................................................. 127
Removing a Sub Chat Head Icon ................................................................. 128
Backup .......................................................................................................... 128
About Phone ............................................................................................................... 128
Application Deployment........................................................................................... 130
Introduction ................................................................................................................. 130
Security ....................................................................................................................... 130
Secure Certificates ...................................................................................................... 130
Installing a Secure Certificate ..................................................................................... 130
Configuring Credential Storage Settings ............................................................. 131
Development Tools ..................................................................................................... 131
Android Application Development ....................................................................... 131
Development Workstation ............................................................................. 131
Target Device ................................................................................................ 132
EMDK for Android ............................................................................................... 132
StageNow ............................................................................................................ 132
ADB USB Setup .......................................................................................................... 132
Enabling USB Debugging ........................................................................................... 133
Application Installation ................................................................................................ 133
Installing Applications Using the USB Connection .............................................. 133
Installing Applications Using the Android Debug Bridge ..................................... 135
Installing Applications Using a microSD Card ..................................................... 136
Uninstalling an Application .................................................................................. 137
Performing a System Update ...................................................................................... 138
Downloading the System Update Package ......................................................... 138
Using microSD Card ............................................................................................ 138
Using ADB ........................................................................................................... 139
Verify System Update Installation ....................................................................... 140
Performing an Enterprise Reset .................................................................................. 140
Downloading the Enterprise Reset Package ....................................................... 140
Using microSD Card ............................................................................................ 140
Using ADB ........................................................................................................... 141
Performing a Factory Reset ........................................................................................ 142
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Table of Contents
Downloading the Factory Reset Package ........................................................... 142
Using microSD Card ............................................................................................ 142
Using ADB ........................................................................................................... 142
Storage ....................................................................................................................... 143
Random Access Memory .................................................................................... 143
Internal Storage ................................................................................................... 144
External Storage .................................................................................................. 145
Formatting a microSD Card or USB Drive as Portable Storage ................... 146
Formatting a microSD Card as Internal Memory .......................................... 148
Enterprise Folder ................................................................................................. 149
App Management ........................................................................................................ 149
Viewing App Details ............................................................................................ 150
Managing Downloads ................................................................................................. 151
Maintenance and Troubleshooting ......................................................................... 152
Maintaining the TC20 .................................................................................................. 152
Display Best Practices ................................................................................................ 152
Image Retention .................................................................................................. 152
Long-Term Storage ..................................................................................................... 152
Cleaning Instructions .................................................................................................. 153
Approved Cleanser Active Ingredients ................................................................ 153
Harmful Ingredients ............................................................................................. 153
Cleaning Instructions ........................................................................................... 153
Special Cleaning Notes ....................................................................................... 153
Cleaning Materials Required ............................................................................... 153
Cleaning Frequency ............................................................................................ 154
Cleaning the TC20 ...................................................................................................... 154
Housing ............................................................................................................... 154
Display ................................................................................................................. 154
Camera and Exit Window .................................................................................... 154
Connector Cleaning .................................................................................................... 154
Cleaning Cradle Connectors ....................................................................................... 154
Troubleshooting .......................................................................................................... 155
TC20 .................................................................................................................... 155
1-Slot Base Charge Only Cradle ......................................................................... 157
1-Slot Ethernet Cradle ......................................................................................... 158
5-Slot Charge Only Cradle Troubleshooting ....................................................... 159
Technical Specifications.......................................................................................... 160
TC20 ........................................................................................................................... 160
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Table of Contents
Decode Distances ............................................................................................... 163
2-Pin I/O Connector Pin-Outs .............................................................................. 164
1-Slot Base Charge Only Cradle Technical Specifications ................................. 164
1-Slot Ethernet Cradle Technical Specifications ................................................. 165
5-Slot Charge Only Cradle Technical Specifications ........................................... 165
Trigger Handle Technical Specifications ............................................................. 166
Extended Power Pack Technical Specifications ................................................. 166
Index........................................................................................................................... 168
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About This Guide

Introduction

This guide provides information about using the device and accessories.
NOTE:
Screens and windows pictured in this guide are samples and can differ from actual screens.

Configurations

This guide covers the following configurations:
Table 1 Configurations
Configuration
Radios
Android 8.0
Operating System
TC200J-10A111XX LAN GMS No SE2100 No 2 GB/16 GB 3.5 mm Blank
TC200J-10C112XX LAN GMS No SE4710 Yes 2 GB/16 GB 3.5 mm 2-Pin Connector
TC200J-1KC111XX LAN GMS Yes SE4710 Yes 2 GB/16 GB 3.5 mm Blank
TC200J-20A111CN LAN AOSP No SE2100 No 2 GB/16 GB 3.5 mm Blank
TC200J-20C112CN LAN AOSP No SE4710 Yes 2 GB/16 GB 3.5 mm 2-Pin Connector
TC200J-2KC111CN LAN AOSP Yes SE4710 Yes 2 GB/16 GB 3.5 mm Blank
Keypad
Data Capture
8 MP Camera
Memory
RAM/Flash
Audio Jack
Access Door

Software Versions

To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
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4. Scroll to view the following information:
Model
Android version
Android security patch version
Kernel version
Build number.
To determine the device serial number, touch About phone > Status.
Serial number

Chapter Descriptions

Topics covered in this guide are as follows:
Getting Started provides information on getting the TC20 up and running for the first time.
Accessories describes the available accessories and how to use them with the TC20.
USB Communication describes how to connect the TC20 to a host computer.
DataWedge describes how to use and configure the DataWedge application.
Settings provides the settings for configuring the TC20.
Application Deployment provides information for developing and managing applications.
Maintenance and Troubleshooting includes instructions on cleaning and storing the TC20, and provides troubleshooting solutions for potential problems during TC20 operation.
Technical Specifications provides the technical specifications for the TC20.

Notational Conventions

The following conventions are used in this document:
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.

Notational Conventions

The following conventions are used in this document:
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Bold text is used to highlight the following:
Dialog box, window, and screen names
Drop-down list and list box names
Check box and radio button names
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential
Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.

Related Documents

TC20 Mobile Computer Quick Start Guide, p/n MN-003018-xx.
TC20 Mobile Computer Regulatory Guide, p/n MN-003019-xx.
TC20 Mobile Computer User Guide for Android 8.0 Oreo, p/n MN-003240-xx.
For the latest version of this guide and all guides, go to: www.zebra.com/support

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: www.zebra.com/support
When contacting support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the microSD card from the device before shipping for service.
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If the device was purchased from a business partner, contact that business partner for support.
Figure 1 Manufacturer Label

Product Feedback

If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
Manufacturer Label
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Getting Started

Introduction

This chapter provides information for getting the device up and running for the first time.

Setup

Perform this procedure to start using the TC20 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Charge the TC20.
3. Power on the TC20.

Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the access door. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
caution:
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Using a Phillips #0 screwdriver, remove two screws securing the access door.
Figure 2 Remove Access Door
Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
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2. Remove access door.
Figure 3 Remove Access Door
3. Align the microSD card with the SD card slot.
Figure 4 Align microSD Card
4. Push the microSD card into the SD card slot.
Figure 5 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
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Figure 6 Secure Access Door

Charging the Battery

Before using the device for the first time, charge the internal battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device, use a cradle with the appropriate power supply or USB cable and power supply. For information about the accessories available for the device see Accessories on
page 23 for more information.
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours.
NOTE:
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or accessory may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears on the display.
To charge the internal battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a USB cable. The device turns on and begins charging. The
In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
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Figure 7 Charging with Cradle
important:
Figure 8 Charging with USB Cable
Use only the Zebra USB-C Cable for charging.
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Charging Indicators

Table 2 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
Slow Blinking Amber (1 blink every 4 seconds)
cradle or connected to a power source. Charger/cradle is not powered.
Device is charging.
Slow Blinking Red (1 blink every 4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life. See
Fast Blinking Amber (2 blinks/second)
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:

Replacing the microSD Card

To replace the microSD card:
Device is charging but the battery is at end of useful life. See system administrator for battery replacement services.
system administrator for battery replacement services.
Charging error, e.g.:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
See system administrator for battery replacement services.
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a #0 Phillips screwdriver, remove two screws securing the access door.
6. Remove access door.
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Figure 9 Remove Access Door
7. Slide the microSD card out of the SD card slot.
Figure 10 Align microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
Figure 11 Align microSD Card
10.Push the microSD card into the SD card slot.
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Figure 12 Push microSD Card into the SD Card Slot
11.Replace the access Door.
12.Secure the access door using the two screws.
Figure 13 Secure Access Door
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.

Resetting the TC20

There are four reset functions:
Soft reset
Hard reset
Enterprise reset. See Performing an Enterprise Reset on page 140.
Factory reset See Performing a Factory Reset on page 142.

Performing a Soft Reset

Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
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Performing a Hard Reset

CAUTION: Performing a hard reset with a SD card installed in the TC20 may cause damage or data corruption to the SD
card.
Perform a hard reset if the TC20 stops responding.
1. Simultaneously press the Power and Volume Up buttons for at least five seconds.
2. When the screen turns off, release the buttons.
3. The TC20 reboots.
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Accessories

Introduction

This chapter provides information for using the accessories for the device.

Accessories

This table lists the accessories available for the TC20.
Table 3 TC20 Accessories
Accessory Part Number Description
Cradles
1-Slot Base Charge Only Cradle
1-Slot Ethernet Cradle CRD-TC2X-SE1ET-01 Provides device charging and communication,
5-Slot Charge Only Cradle CRD-TC2X-SE5CO-01 Charges up to five devices. Requires power
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle to a
Mounting Bracket KIT-TC2X-BS1FT-05 Interconnects two 1-Slot Charge Only cradles
Batteries and Chargers
Extended Power Pack BTRY-TC2X-PRPK1-01 Charges the TC20 internal battery to provide
Vehicle Solutions
Cigarette Lighter Adapter Auto Charge Cable
CRD-TC2X-BS1CO-01 Provides charging for device and Extended
CHG-AUTO-USB1-01 Provides power to the device from a cigarette
power pack. Requires power supply (PWR-WUA5V12W0xx), and USB-C cable.
and charging for Extended Power Pack. Requires power supply (PWR-BGA12V50W0WW), DC line cord (CBL-DC-388A1-01), and country-specific AC line cord.
supply (PWR-BGA12V108W0WW), DC line cord (CBL-DC-382A1-01), and country-specific AC line cord.
wall or rack.
(5-pack).
additional power and extend the shift time.
lighter socket.
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Accessories
Table 3 TC20 Accessories (Continued)
Accessory Part Number Description
Audio Accessories
3.5 mm Audio Adapter CBL-TC51-HDST35-01 Plugs into the device and provides audio to a wired headset with collared 3.5 mm plug.
3.5 mm Headset HDST-35MM-PTVP-01 Use for PTT calls.
Miscellaneous
Trigger Handle TRG-TC2X-SNP1-01 Adds gun-style handle with a scanner trigger
for comfortable and productive scanning.
Screen Protector KT-TC20-SCRNP1-01 Add additional screen protection.
SmartDEX Solution DX30 Provides wireless DEX communications to the
TC20.
Ethernet Bracket BRKT-TC51-ENET1-01 Use to connect the USB/Ethernet Adapter to
the 1-Slot Ethernet Cradle.
USB/Ethernet Module MOD-MT2-EU1-01 Use with 1-Slot Ethernet Cradle to provide
Ethernet connectivity.
Cradle Mating Adapter KIT-TC2X-BS1FT-05 Use the optional mating adapter to connect
two or more cradles together. Each cradle still requires a power supply (5-pack).
Carrying Solutions
TC2X Soft Holster SG-TC2X-HLSTR1-01 Use to hold the device on hip. Accepts TC20
device with Trigger Handle.
TC20K Soft Holster SG-TC20K-HLST1-01 Use to hold the device on hip. Accepts TC20K
device with Trigger Handle.
TC2X Hand Strap SG-TC2X-HSTRP1-01 Replacement hand strap (3–pack).
TC20K Hand Strap SG-TC20K-HSTP1-01 Replacement hand strap for TC20K (3–pack).
Wrist/Arm Mount SG-TC2X-ARMNT-01 Use to mount the TC20 to the forearm.
Small Wrist Mount Strap SG-WT4023221-03R Replacement small wrist mount strap.
Large Wrist Mount Strap SG-WT4023221-04R Replacement long wrist mount strap.
Power Supplies
Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot Ethernet Cradle.
Requires DC Line Cord, p/n CBL-DC-388A1-01 and country specific three wire grounded AC line cord sold separately.
Power Supply PWR-BGA12V108W0WW Provides power to the 5-Slot Charge Only
cradle. Requires DC Line Cord, p/n CBL-DC-382A1-01 and country specific three wire grounded AC line cord sold separately.
Power Supply PWR-WUA5V12W0US Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in the United States.
Power Supply PWR-WUA5V12W0GB Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in the European Union.
24
Accessories
Table 3 TC20 Accessories (Continued)
Accessory Part Number Description
Power Supply PWR-WUA5V12W0EU Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in the United Kingdom.
Power Supply PWR-WUA5V12W0AU Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in Australia.
Power Supply PWR-WUA5V12W0CN Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in China.
Power Supply PWR-WUA5V12W0BR Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in Brazil.
Power Supply PWR-WUA5V12W0KR Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in Korea.
Power Supply PWR-WUA5V12W0IN Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in India.
DC Line Cord CBL-DC-382A1-01 Provides power from the power supply
(PWR-BGA12V108W0WW) to the 5-Slot Charge Only Cradle.
DC Line Cord CBL-DC-388A1-01 Provides power from the power supply
(PWR-BGA12V50W0WW) to the 1-Slot Ethernet Cradle.
2-Way DC Line Cord CBL-DC-377A1-01 Use to charge two 5-Slot Charge Only cradles
with one power supply.
2-Way DC Line Cord CBL-DC-379A1-01 Use to charge one 1-Slot Ethernet Cradle and
one 5-Slot Charge Only Cradle with one power supply.
4-Way DC Line Cord CBL-DC-380A1-01 Use to charge four 1-Slot Ethernet cradles with
one power supply.
US AC Line Cord 23844-00-00R 7.5 feet long, grounded, three wire for power
supply.
USB-C Cable CBL-TC2X-USBC-01 The USB cable used to connect PC to single
slot USB cradle.

1-Slot Base Charge Only Cradle

The 1-Slot Base Charge Only Cradle provide 5 VDC for charging:
TC20 battery
Extended Power Pack
TC20 and Extended Power Pack
TC20 with Trigger Handle.
25

Setup

Accessories
Figure 14 1-Slot Base Charge Only Cradle Setup
Power Supply
USB-C Cable

Cable Routing

To cradle provides three ways to route the USB cable:
Rear
Left side
Right side.
Figure 15 USB Cable Routing
Cable Holder
USB C Port
Cable Holder
Insert the USB-C cable connector into the USB port. Routing the cable to the rear, left, or right and use cable holders to secure cable.
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Connecting Cradles Together

The 1-Slot Base Charge Only Cradle can be connected together to form a row of cradles using the optional mounting brackets.
1. Align a mounting bracket on either side of cradle.
Figure 16 Align Mounting Bracket
Accessories
2. Press the mounting bracket into the cradle.
3. Place cradle on flat surface.
4. Align second cradle.
Figure 17 Align Cradles
5. Press the cradle down ensuring that the bracket studs snap into the receiving holes in the cradle.

Charging the Device

To charge a device:
1. Insert the device into the slot to begin charging.
27
Figure 18 Battery Charging
Accessories
Charge/Notification LED
2. Ensure the device is seated properly.

Battery Charging

The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table
on page 19 for device charging status. The battery charges from fully depleted to 90% in approximately four
hours and from fully depleted to 100% in approximately five hours.
NOTE:
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC20 in sleep mode.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.
In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
28

1-Slot Ethernet Charge Cradle

The 1-Slot USB Charge Cradle:
Provides 5 VDC power for operating the device.
Charges the device’s battery.
Provides USB communication with host computer.
Provides USB and Ethernet communication using the Ethernet Bracket and Module adapter.
Figure 19 1–Slot USB Charge Cradle Setup
DC Line Cord
Accessories
AC Line Cord
Power Supply
USB A Connector

Ethernet Bracket Installation

To install the Ethernet Bracket:
1. Turn over the Ethernet Bracket.
2. Remove the thumbscrew securing the plate to the bracket.
USB micro-AB Port
USB micro-B Connector
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Accessories
Figure 20 Remove Thumbscrew
3. Turn over the bracket and remove plate.
Figure 21 Remove Plate
4. Align the 1-Slot Ethernet Cradle with the plate.
Figure 22 Align Cradle with Plate
5. Slide the plate and cradle into the bracket.
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