Quick Start Guide
MZ™Series
Introduction
MZ Series Overview
Introduction
Getting Started
Thank you for choosing one of our Zebra
MZ™Series Mobile Printers. These rugged
printers will become productive and efficient additions to
your workplace thanks to their innovative design. Because
they are made by Zebra Technologies you can be assured
of world-class support for all of your bar code printers, software, and supplies.
MZ 220 MZ 320
Media width:
2.0 in. (50.8 mm)
Media width:
3.0 in. (76.2 mm
(MZ 220 Illustrated)
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Using the
Printer
Troubleshooting
Accessories
L: 5.34 in. [135.6 mm]
W: 3.18 in. [80.7 mm]
H:2.47 in. [62.7 mm]*
*w/ belt clip
L: 5.34 in. [135.6 mm]
W: 4.11 in.[104.4 mm]
H: 2.47 in. [62.7 mm]*
*w/ belt clip
This document provides an easy reference for operating and
maintaining the MZ Series of Mobile Printers.
Complete and current documentation for each model printer
is provided by the MZ Series User Guide available on the
Internet at:
Always refer to the Important Safety Information data
sheet shipped with each printer and the Technical
Bulletin shipped with each battery pack. These
documents detail procedures to ensure maximum
reliability and safety while using this printer.
www.zebra.com/manuals.
7
1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media/Black Bar Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status Indicator
11. IR window
12. Charge Status Indicator
13. Power Switch
14. Power Indicator
15. Belt Clip
16. Battery Door Latch
17. Battery Compartment Cover
18. Battery Pack
19. External Charge Contacts
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QSG-MZS-007 Rev. B
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© ZIH Corp 2013
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Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
MZ™ Series
Installing the Battery
Batteries are shipped uncharged. Remove any
protective packaging from a new battery pack, install it
in the printer and charge completely prior to initial use.
Removing the Battery
Introduction
Getting Started
Using the
Printer
1. Use a coin to
rotate the Battery
Compartment lock 1/4
turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack
Note location of label
1. Use a coin to
rotate the Battery
Compartment lock 1/4
turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack Connector
Squeeze lock to release.
Troubleshooting
Accessories
3. Plug the Battery
Pack connector into
the Printer.
4. Re-install the Battery Compartment Cover and rotate
the lock back 1/4 turn to lock it
in place .
Allow old battery pack to
drop out of the printer
Always release the locking barb before unplugging the
battery connector. Do not attempt to remove the connector
by force, or by using pliers, etc. as this could cause damage
to the printer’s CPU assembly.
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Ensure battery leads are not pinched prior to replacing
battery cover.
Section Continues
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Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
MZ™ Series
Charging the Battery
The printer may be used while charging the battery. However, prolonged use of the printer while charging will greatly increase charge
times.
Introduction
Getting Started
Using the
Printer
Preparing the Charger Power Supply
Mains Adapter
Shipping Ring
Remove and discard
Remove the power supply from its box. Remove and discard the shipping ring
from the mains receptacle cavity.
Verify that the mains adapter shipped with your Printer is the correct one for
your region.
Install the mains adapter into the Power Supply by hooking the top edge into the
mains receptacle cavity, and rotating it until it snaps into place.
Using the Charger Power Supply
MZ Series Charger Power Supply p/n AT17947-2
110-240 VAC 50-60 Hz 0.6A Input;
12 VDC 1.25 A output
Plug into appropriate AC receptacle.
Troubleshooting
Accessories
Plug into printer
Charger Jack
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Section Continues
3
Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
MZ™ Series
Loading Media
Press Latch
Button
Introduction
Media Cover
Opens
Getting Started
Using the
Printer
Troubleshooting
Media Roll
Note direction media
pulls o the roll.
Open the Media Cover
Pull a short length of
Media out of the Printer
Load the Media Roll
Accessories
Close Media
Cover
Close the Cover
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Section Continues
4
Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
MZ™ Series
Connecting the Printer
Introduction
Getting Started
Connect With a Cable
Refer to the Label Vista™ application on the Internet
www.zebra.com/software for help on setting up the Printer.
at
If you are connecting to a PC you may need to in-
stall the Zebra Universal Driver available on the Internet
www.zebra.com/drivers.
at:
Terminal
Connect by Radio
Refer to the Wireless Quick Start Guide on the Internet at
www.zebra.com/manuals for help on setting up your wireless printer.
Terminal with wireless
communications ability
Using the
Printer
Troubleshooting
Accessories
CONNECTING TO A TERMINAL
Communications
Cable to Terminal
USB Port
USB Communications
Cable to Computer
MZ Series
Printer with
wireless option
USB Port
Contact Us
CONNECTING TO A PC
5
Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
6
MZ™Series
Printer Controls
Introduction
Getting Started
Using the
Printer
Power Button
Press until Power Light turns on, then
release. Press again to turn unit o
Charge Light (Green/Amber)
Green indicates the battery
fully charged. Amber indicates
the battery is less than 90%
charged.
Power Light (Green)
Indicates power status and battery condition. A steadily
lit indicator means the battery has more than a 30%
charge remaining. A blinking indicator means the
battery has less than a 30% charge remaining.
Feed Button
Press to advance the media.
Release to stop.
Media Status Light (Amber)
When o Indicates normal operation,
blinking indicates either no media or
that the media compartment is open
Troubleshooting
Accessories
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IrDA® Window
This area must be within the line of sight
of any other IrDA enabled device for IR
communications to occur.
Communication Light (Blue)
When lit steadily indicates a wireless
communications link is established, when
blinking indicates data transmission.
Section Continues
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Quick Start Guide
MZ™
MZ™
Series
Series
Series
Quick Start Guide
Quick Start GuideQuick Start Guide
MZ™Series
Introduction
Getting Started
Using the
Printer
Cleaning the Printer
Printhead
Elements
Media
Sensors
Media
Compartment
Tear Bar
Caution • To avoid possible personal injury or damage to the
Printer, never insert any pointed or sharp objects into the Printer.
Note • Twelve packs of approved cleaning pens are available from Zebra as
p/n 105950-035.
Area Method Interval
Use a Zebra cleaning pen or a 70% isopropyl alcohol
Printhead
Tear bar
Exterior Water dampened cloth As needed
Media
Compartment
Interior & Media
Sensors
solution on a cotton swab to clean the print elements
from end to end (the print elements are located in the
thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with a Zebra
cleaning pen or a 70% isopropyl alcohol solution and a cotton
swab.
Clean thoroughly with a Zebra cleaning pen or a 70%
isopropyl alcohol solution and a cotton swab.
Brush/air blow.
After every ve rolls of
media (or more often,
if needed)Platen
After every ve rolls of
media (or more often,
if needed)
Troubleshooting
Platen Surface
Accessories
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Quick Start Guide
8
MZ™Series
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting
topic referenced in the chart.
Introduction
Getting Started
Using the
Printer
Function
Power Green
Charger Amber/Green
Error Amber O indicates no error condition
Communications Blue
Indicator
Color
Troubleshooting Topics
Indicator Status: Steady Indicator Status: Blinking
Indicates printer is on and battery condition is OK
to use.
O indicates battery is not charging. Amber
indicates battery is charging. Green indicates
battery is charged.
Cable/IrDA: n/a
Bluetooth: Printer has paired with another
Bluetooth device.
802.11g: Radio is associated with a WLAN
Blinking signi es Low Battery 3
N/A 1,6,10
No media or media door is open.
Application may be missing or
corrupted
Data is being received 5,8
Data is being received 5,8
Radio is trying to associate with a
WLAN.
Troubleshooting
Topic
2,4,7,9
5,8
Troubleshooting
Accessories
1. No power:
• Ensure you press and hold the Power switch until the Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding on the sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as necessary.
Always dispose of batteries properly. Refer to Appendix D of the MZ Series User Guide for more information.
• Check quality of media.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
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Section Continues
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Quick Start Guide
MZ™Series
Troubleshooting Topics
5. No print:
• Replace battery.
• Check cable to terminal.
Introduction
Getting Started
Using the
Printer
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years old, short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and securely latched.
• If media is present and latch is closed, indicates that no application is present or application is corrupted. Program must be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is closed and blue communication link light is on.
• Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed label.
Caution- Never use sharp or pointed objects when attempting to remove a label jam.
Troubleshooting
Accessories
10. Battery Pack Is Hard to Install
• Do not force the battery into place. Verify you have not pinched any wires between the battery and the printer.
• Verify you are plugging the battery connector into the printer correctly.
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Section Continues
9
Quick Start Guide
MZ™Series
Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs or
external commands, either from a connected terminal or from a linked LAN, you
can perform a forced reset as follows:
Using The Serial Number Label To Determine
Your Printer Version
The printer serial number label is located on the bottom of
the printer. (MZ 320 serial number label illustrated)
Introduction
Getting Started
Using the
Printer
Units built before June 18, 2008 (see sidebar-Using The Serial Number Label To
Determine Your Printer Version)
Units with an S/N with a Year and Week Built code earlier than “08-25” are reset
using the following procedure:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the Power,
Communications and Error indicators turn o and stay o .
3. After the three indicators turn o , reload the media and close the media
compartment cover.
4. Wait at least ten more seconds and press the Power button. The Printer will
restart and normal operation can resume.
Units built after June 18, 2008 (see sidebar-Using The Serial Number Label To
Determine Your Printer Version)
Units with an S/N with a Year and Week Built code of “08-25” or later are reset
using the following procedure:
1. Press and hold the power button for 5 seconds and then release. The printer will
power down.
Year Built code.
“08” = 2008
XXXX08 _ 14 _ 0001
XXXX08-25-0001
Troubleshooting
Accessories
2. Re-start the Printer as usual. Any pending data in the printer will have been
deleted and must be re-sent.
Sequential Build number,
reset to 0001 each week
Week Built code.
“25” =week beginning
June 16
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10
Quick Start Guide
MZ™Series
Accessories
Introduction
Getting Started
Belt Clip
(Standard on all printers)
To use: hook the clip over your belt and ensure that the clip is
securely attached to the belt. The belt clip will pivot to allow
you to move freely while wearing the Printer.
Clip Printer to
belt
Adjustable Shoulder Strap
(Available as an Accessory Kit)
Refer to figure below. Secure each end of the shoulder strap by
looping through the slots on the belt clip and securing with the
buckle.
Thread the free end of the shoulder
strap through one of the slots on
the belt clip
Thread the free end of the shoulder
strap through the buckle and pull
tight to adjust.
Do the same procedure on the
other end of the strap in the
remaining slot on the belt clip.
Using the
Printer
Troubleshooting
Accessories
Once the shoulder strap is secured, hold the buckle and adjust the
strap as shown until you achieve the desired length.
Pull Strap here
Pull Strap here
to shorten
Hold Buckle
to lengthen
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Quick Start Guide
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T
: +1 847.634.6700 or +1 800.423.0442
MZ™Series
Product Support
Introduction
For product support, and the latest versions of all customer documentation, contact
Zebra Technologies at: www.zebra.com
Refer to Appendix E in the MZ series User Guide for more detailed contact information
IN THE AMERICAS CONTACT:
Getting Started
Using the
Printer
Troubleshooting
Zebra Technologies International, LLC
475 Half Day Road, Suite 500
Lincolnshire, Illinois 60069 USA
Phone: +1.847.634.6700 or +1.800.423. 0422
Fax: +1.847.913.8766
IN EUROPE, AFRICA, THE MIDDLE EAST, AND INDIA CONTACT:
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
IN THE ASIA PACIFIC REGION CONTACT:
Zebra Technologies Asia Paci c, LLC
71 Robinson Road #05-02/03
Singapore 068895
T: +65-6858 0722
F: +65-6885 0838
Accessories
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