Zebra 2824, 2844, 3842 User Manual

User’s Manual No. 980381-001 Rev. B

©2003 ZIH Corp.

Thermal Printer
User’s Manual

2824
2844
3842

ii 980381-001 Rev. B

FOREWORD

This manual provides installation and operation information for the 2824, 2844 and the 3842
series printers, manufactured by Zebra Technologies Corporation, Camarillo, California.

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This docu

­ment and the information contained within is copyrighted by Zebra Technologies Corporation and
may not be duplicated infull or in partby any person without written approval from ZebraTechnol

­ogies Corporation. While every effort has been made to keep the information contained within cur

­rent and accurate as of the date of publication, no guarantee is given or implied that the document
is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation
reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

LP 2824, TLP 2824, LP 2844,TLP 2844 and TLP 3842 are service marks of Zebra Technologies
Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks
are trademarks or registered trademarks of their respective holders.

LP 2824, TLP 2824, LP 2844, TLP 2844 and TLP 3842
Thermal Printers

European Council Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-B 1998 RF Emissions control

EMC Directive EN 55024 1998

Immunity to Electro-

magnetic Disturbances

92/31/EE EMC Directive EN 61000-3-2 Harmonic Emissions

92/31/EE EMC Directive EN 61000-3-3 Voltage Variation

CB Scheme

EN 60950 1991

A1, A2, A3, A4

Safety

FCC - DECLARATION OF CONFORMITY:

Models: LP 2824, TLP 2824, LP 2844, TLP 2844 and TLP 3842 conform to
the following specification: FCC Part 15, Subpart B, Section 15.107(a) and
Section 15.109(a) Class B digital device

Supplemental Information:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two
Conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements.
Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian

980381-001 Rev. B iii

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a
location where either one can get wet. Personal injury could
result.

MEDIA AND RIBBON WARNING:

Always use high quality, approved labels, tags and ribbons. If
adhesive backed labels are used that DO NOT lay flat on the
backing liner, the exposed edges may stick to the label guides
and rollers inside the printer, causing the label to peel off from
the liner and jam the printer. Permanent damage to the print
head may result if a non-approved ribbon is used as it may be
wound incorrectly for the printer or contain chemicals
corrosive to the print head. Approved supplies can be ordered
from your dealer.

RELOADING HINT:

If labels or ribbon run out while printing, DO NOT turn the
power switch OFF (0) while reloading or data loss may result.
The printer automatically restarts after you load a new label or
ribbon roll.

STATIC DISCHARGE:

The discharge of electrostatic energy that accumulates on the
surface of the human body or other surfaces can damage or
destroy the print head or electronic components used in this
device. DO NOT TOUCH the print head or the electronic
components under the top cover.

THERMAL PRINTING:

The print head becomes hot while printing. To protect from
damaging the print head and risk of personal injury, avoid
touching the print head. Use only the cleaning pen to perform
maintenance.

iv 980381-001 Rev. B

TABLE OF CONTENTS

Installation and Operation

Unpack Your Printer . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operation . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Options

Using Transfer Ribbon. . . . . . . . . . . . . . . . . . . 14

Using the Label Dispenser. . . . . . . . . . . . . . . . . 19

Using Fan-Fold Media. . . . . . . . . . . . . . . . . . . 20

Using the Media Cutter . . . . . . . . . . . . . . . . . . 21

Clearing the Media Cutter . . . . . . . . . . . . . . . . . 22

Appendix

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 23

Serial Interface Cable Wiring . . . . . . . . . . . . . . . 26

Parallel Interface Cable Wiring . . . . . . . . . . . . . . 27

Universal Serial Bus (USB) . . . . . . . . . . . . . . . . 28

Cash Drawer Cable Wiring . . . . . . . . . . . . . . . . 28

Internal ZebraNet PrintServer II (optional). . . . . . . . . 29

Alternative Serial Interface Input. . . . . . . . . . . . . . 30

Cleaning the Printhead . . . . . . . . . . . . . . . . . . 31

Cleaning the Platen . . . . . . . . . . . . . . . . . . . . 32

Preparing Media, Paper, and Labels Before Loading . . . 33

980381-001 Rev. B v

vi 980381-001 Rev. B

1

Installation and Operation

This section provides information on the
installation and operation of the printer.

The printer is a low cost, desktop thermal
printer. The printer is specifically designed for
printing labels, tags or continuous receipts (with
or without bar codes) from any DOS™, Win­dows™or ASCII-based compatible host.

There are several models of printer. Many illus­trations in this manual show the wide printer.
While there are some physical differences
among them, you can operate all printers using
the same procedures.

980381-001 Rev. B 1

Unpack Your

Printer

You have received one of these printers:

2 980381-001 Rev. B

Installation and Operation

980381-001 Rev. B 3

Installation and Operation

Installation The following steps will guide you through the

installation of the printer and software.

Step Attach Power Supply To The Printer

See the SHOCK HAZARD WARNING on page
iv.

4 980381-001 Rev. B

Installation and Operation

Power OFF

Check Voltage

Plug in

Power

Module

Plug in

Power

Cord

Plug Power Cord

into a Suitable

AC Outlet

Step Attach Interface Cable

See Appendix A for cable wiring information.

980381-001 Rev. B 5

Installation and Operation

Serial

Parallel

Universal Serial Bus

(USB)

Internal ZebraNet

PrintServer II

(optional)

For details regarding
this interface and its
operation, refer to the
user guide supplied
with your ethernet
print server.

Step Load Media

6 980381-001 Rev. B

Installation and Operation

Adjust Holders

1.0 inch

2.5 cm

1.5 inch

3.8 cm

MOVIE

Open Guides

Open Cover

MOVIE