Please read this user information carefully.
Pay particular attention to the safety instructions on
the first pages of this user information. Please keep
the user information in a safe place for future reference. Pass them on to any subsequent owners of the
appliance.
1
1. Numbered instructions guide you step by step
2. ...
3. ...
3
2
The warning triangle and/or the use of specific words (Warning!, Caution!, Impor-tant!) are used to highlight information that
is important for your safety or the function of
the appliance is highlighted. It is imperative
that this information is observed.
through operation of the appliance.
After this symbol you will find supplementary
information on operating and practical use
of the appliance.
Tips and instructions for the economical and
environmentally sound use of the appliance
are marked with this symbol.
The instructions on use contain information on dealing with problems yourself if any faults occur - see
the section "What to do if".
If these instructions are insufficient, please contact
your local Zanussi Service Force Centre.
Please refer to the section Service.
The safety of this appliance corresponds with the
recognised regulations and the legislation covering
the safety of appliances. However, as manufacturers
we also regard it as our responsibility to familiarise
you with the following safety instructions.
Electrical Safety
• The new appliance may only be installed and
connected by qualified personnel. Please observe
this instruction, otherwise the warranty will not
cover any damage that may occur.
• Repairs to the appliance are only to be carried out
by approved service engineers. Improper repairs
can cause injury or serious malfunction. If your
appliance needs repairing, please contact your
local Service Force Center.
• If your appliance malfunctions or fractures,
cracks or splits appear:
– switch off all cooking zones,
– disconnect the hob from the electricity supply.
Child Safety
• The cooking zones will become hot when you
cook. Therefore, always keep small children
away.
• The hob should only be operated by adults. Do
not allow children to play near the hob.
Safety During Use
• This appliance may only be used for cooking and
frying food in the home. It is not designed for
commercial or industrial purposes.
• Take care when plugging electrical appliances
into mains sockets near the hob. Connecting
leads must not come into contact with the hot
surface.
• Overheated fats and oils catch fire quickly. You
should supervise cooking when preparing foods
in fat or oil (e.g. chips).
• Switch off the cooking zones after use.
Safety When Cleaning
• For safety reasons do not clean the appliance
with a steam jet or high pressure cleaner.
• Clean the hob in accordance with the cleaning
and care instructions in this manual.
How to avoid damaging your
appliance
• Do not use the cooking surface as a work surface
or for storage.
• Do not use the cooking zones with empty pans.
• Glass ceramic is insensitive to temperature shock
and very robust, however it is not unbreakable. In
particular, pointed and hard objects which drop
onto the cooking surface can damage it.
• Do not use pans with damaged bases that are
rough and have burrs. Scratching may occur
when the pans are slid.
• Do not place any pans on the cooking surface
frame. Scratching may occur or the paint damaged.
• Ensure that liquids containing acids e.g. vinegar,
lemon or limescale removing agents do not make
contact with the hob frame, otherwise matt spots
will result.
• Keep all objects and materials which can melt
away from the glass ceramic surface, e.g. aluminium foil or oven foil. If something does melt onto
the glass ceramic surface, it must be removed
immediately.
• Avoid boiling pans dry. The bases could be irreparably damaged in the process and the glass
ceramic cooking surface also damaged.
Special instructions for induction
cooking zones.
• Scientific examinations have shown that it is not
normally expected that induction cooking zones
can influence or endanger patients with active
implants (heart pacemakers, insulin pumps ...).
However, maintain a minimum distance of 30 cm
between the upper body and the cooking zone.
We recommend that you consult your doctor to
find out about any possible incompatibilities.
• Electromagnetic fields can influence electronic
circuits and can interfere with transistor radios.
• Do not put magnetically rechargable objects (e.g.
credit cards, cassettes etc.) on the glass ceramic
surface while the induction cooking zone(s) is
(are) in use!
• Do not place any metallic objects (e.g. spoons,
pan lids etc.) onto the induction surface, because
these could heat up during operation.
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Page 5
General safety instructions
A fan for cooling the electronic components is integrated in this appliance. This fan switches itself on
depending on the registered temperature and has
two speeds which are adapted to the output and
number of the cooking zones in use.
An object with small dimensions such as a fork, a
knife or a ring etc. which is placed on the plate is not
recognised as a pan. The indicator flashes and no
heating output is emitted. The safety system reacts
in the same way when it recognises a pan which is
not suitable for cooking on a ceramic induction hob.
2 Disposalposal
Disposal of Packaging Material
• All packaging can be recycled, sheet and hard
foam parts are appropriately marked. Please dispose of packaging material and any old appliance
correctly.
Information on disposal
• The appliance must not be disposed of with
household rubbish.
• Please contact your local Council or Environmental Health Office to see if there are facilties in your
area to recycle the appliance.
• Warning! Before disposing of old appliances
make them inoperable. Cut off the mains cable.
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Page 6
Description of the hob
How your ceramic induction hob works
There is an induction coil under the ceramic cooking
surface. This generates electromagnetic fields,
which act directly on the base of the pots and pans
and not, as with other heating up methods, first heat
up the ceramic glass. This means that the base of
the pan is immediately heated up, which saves
time and energy.
Since the heat required for cooking is generated
directly in the base of the pan the cooking zone itself
hardly warms up. It only receives the reflected heat
from the pan base.
Cooking surface features
View of the appliance
Cooking zone
rear left
ø 180 mm
1800 W
Note:
If there is no pan on the cooking zone,
there is no transfer of heat, thereby providing absolute safety against accidental
switching-on.
Cooking zone
rear right
ø 145 mm
1400 W
Cooking zone
front left
ø 210 mm
2200 W
3000 W
Control panel:
Cooking zone selection with digital displays
ti
Heat Set
ng
T
Powe
se
e
im
y
ke
r
ta
gi
ection + and
di
l
th
/ Off
n
r wi
O
l
di
Cooking zone
front right
ø 180 mm
1800 W
2300 W
(Function power)
-
y
d
l
la
e
p
s
r fi
o
ns
e
s
6
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Control Panel
Displays of the
cooking zones
Cooking zone
selection
Indicatior lamp
Power function
Heat Setting
controller +
Timer display
Heat Setting regulator -
Timer
Suitable kitchenware for induction cooking zones
Pots and Pans
• In principle all pots and pans with magnetic bases
are suitable. These are steel, steel-enamel as well
as cast-iron pots and pans.
• Stainless steel pots with metal mixture bases
(sandwiches basis e.g. Tefal with aluminium /
copper base) are only suitable for induction if the
manufacturer expressly specifies this. In that case
they have a ferromagnetic percentage in the
base. If you want to use a pan with a non-stick
coating (for example with a Teflon coating) so as
to cook without fats, do not select the booster
function "P" for this pan.
• Pots and pans made of aluminium, copper, brass,
stainless steel (unless specifically stated as being
suitable for induction), glass, ceramics or porcelain are not suitable for induction cooking fields.
The cooking zone behaves as if it was operated
without pans and the symbol
display.
Look for the label: Suitable for induction!
Lift up the pans if you want to move them so that the
drips do not leave any traces or even scratches.
F is flashing in the
Suitability test
If you are not sure whether a pot / pan is suitable for
cooking / frying on the induction cooking zone, you
can check it as follows:
• Place a pot filled with a little water (3-5 mm filling
height) on the cooking zone.
Switch the cooking zone to full power (switch setting 9).
Caution: The pan base of suitable kitchenware
heats up within a few seconds!
• You can also check this with a magnet. If it sticks
to the base, the vessel is suitable for the induction cooking zone.
Pan size
It is basically possible to use a pan which is smaller
than the cooking zone marked on the glass ceramic
surface. However, the pan base diameter must be of
a minimum size, depending on the cooking zone
size.
Nevertheless, so as to avoid energy losses, we recommend that you use pans, the base diameter of
which correspond to the diameter of the induction
cooking zone.
Note:
Please pay attention to the pan base diameter when
buying it, as the pan manufacturer mostly states the
upper edge diameter. For example:
Locking key
Locking indicator lamp
Indicator lamp for
timer cooking
zone selection
On/Off keyPower key
Cooking zoneMinimum diameterMaximum diameter
Rear left110 mm180 mm
Rear right95 mm145 mm
Front right110 mm180 mm
Front left140 mm210 mm
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Page 8
Operation of the Cooking Surfaceg Surface
3
When the cooking zones are switched on,
they may hum briefly. This is a characteristic
of all induction hobs and does not impair
either the function or service life of the appliance.
Operating the hob
The hob is controlled via sensor keys. They react to
gentle touching of the glass with a finger. If you press
the keys for approximately one second, the control
commands are carried out. Each action is confirmed
with a signal tone.
Press the On/Off button.
The control system is activated. "
four displays and the decimal point flashes. All cooking zones are now ready for operation.
The next command must be entered within 10 seconds. If this does not happen, the appliance
switches itself off automatically.
-." is shown in the
Operating the cooking zones
After you have put the hob into operation with the
On/Off button, you can now activate the cooking
zones within 10 seconds. When this period has
elapsed, the hob is automatically switched off.
1.Press the key corresponding to the required cooking zone. "
and the decimal point indicates that the cooking
zone is ready for operation.
2.Select the required heating power from (1-9) with
the keys + or -.
From
- key.
If, after selecting the heating power, you have not
placed a pan onto the cooking zone,
point out that there is no pan present.
If you then place the pan on the cooking zone,
appears and the heating power is displayed: The
cooking zone is now in operation.
3
3
0." is shown in the appropriate display
0. you can directly switch to 9 by pressing the
F is flashing to
F dis-
The keys + or - have a repeat function. If you
keep them pressed, the required power is
continuously increased or reduced.
You cannot simultaneously press several
cooking zone keys.
Controlling the cooking power
The table below is merely intended as an example.
The power stages which are recommended for cooking in this table depend on the type of pan and also
on the type and volume of the food which is being
prepared.
Power stageCooking level
1 - 2 Melting, heating
3 - 4 Simmering
5 Steaming, Braising
6 Boiling, steaming
7 Gentle Frying
8 Fry well
9
Cooking water and oil,
deep-fat frying
Switching off a cooking zone
The cooking zone is switched on and the decimal
point which marks the selected cooking zone is displayed.
Press the key - in order to turn down the power to 0.
The cooking zone automatically switches itself off
after ten seconds.
3
"
0." is shown in the corresponding display as long as
the temperature of the cooking zone does not
exceed 60°C.
How to switch off a cooking zone: Press the
keys + and - simultaneously: "
matically displayed.
0." is auto-
H is shown in the display if the residual heat is above
60°C (see "Residual heat display").
Switching off the appliance
The appliance can be switched off at any time with
the Stop/Start button. All cooking zones are
switched off and the displays show a warning of
possible residual heat which is still present.
Safety switch-off
If a pot or a pan, a damp cloth or spilled food covers
several sensor keys for approximately ten seconds,
the safety system automatically switches off the
appliance.
Press the On/Off button to switch back on, see the
section "Putting the cooking field into operation".
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Page 9
Safety switch-off of the cooking
zones
If you forget to switch off a cooking zone, it is automatically switched off after a certain period.
If the safety switch-off function was activated, "
shown in the display if the temperature of the cooking zone does not exceed 60°C.
"H" is shown in the display if the residual heat is
above 60°C (see "Residual heat display").
0." is
Locking the appliance or the
cooking zones (child-proofing)
3
1. Press the On/Off button
2. Press the locking key The corresponding indica-
Switch off the child-proofing function before you
switch off the appliance. If you do not switch off the
safety lock before switching off the hob, the safety
lock will still be active when you switch on the hob
again.
No other controls can be operated until you switch
off the safty lock.
3
If the cooking zone is switched on and if the heating
power has been selected, press the locking key
The locking system is activated: The corresponding
indicator lamp is switched on.
When the controller is locked:
• The settings can not be changed;
• The cooking zones and the controller can only be
Locking the appliance
The locking key enables you to completely
lock the appliance so that no accidental settings can be made.
y.
tor lamp is switched on.
Locking the cooking zones
If one or more cooking zones are switched
on, you can block them to prevent the settings which have been made accidentally
being adjusted.
y.
switched off with the aid of the On/Off button.
Cooking with the automatic heatingup function.
All four cooking zones of the hob have nine heat settings and are equipped with an automatic heating-up
function.
– !, lowest heat setting
– ), highest heat setting
– a, automatic warm up function.
With the heating-up function (a), the cooking zone
operates for a certain time at full power and automatically switches back to the heat setting selected.
The duration of the automatic heating-up boost
depends on the selected further cooking stage.
1. Select the required cooking zone with the cooking zone sensor keys. The decimal point in the
associated display field illuminates. Set the cooking stage ) with the + or --sensor fields. Then
press the +-sensor field again. a now lights up
in the cooking stage display.
2. Next, press the sensor field - and set to the
required continued cooking stage „ to (. The
cooking setting chosen is then displayed. After
5seconds, a appears again in display instead of
the heat setting.
The heat setting is displayed again at the end of the
automatic warm up time.
3
If you select a higher setting during the
Automatic function, e.g. from § to %, allowance is made for the previous heating-up
time. If you select a lower stage, the Automatic function is ended immediately. If you
start cooking again on a cooking zone that is
still warm, the automatic warm up function
uses the residual heat. This saves time and
energy.
If the pan is removed from the cooking zone
during the heating-up boost, the heating-up
boost is interrupted until a pan is put back
down (if the interruption does not last longer
than 10 minutes).
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Page 10
Automatic Timer
The integrated timer can be used to set the cooking
duration on all four cooking zones. Using the automatic timer means that you do not have to constantly remain near the cooking zone during cooking:
The cooking zone is switched off automatically at the
end of the required time.
If you program the timer without a cooking zone, you
can use it as a minute minder (see minute minder
function).
Minute Minder
The timer can be used as a minute minder if it is not
programmed for a cooking zone.
Switching on the minute minder
The appliance is switched off:
1. Press the On/Off button.
2. Press the timer key
3. Press the key + or - to set a period.
w.
Programming the automatic timer
1. As soon as the cooking zone has been selected
and the decimal point is displayed, set a heating
power level between 1 and 9.
2. Now press the key for the timer
shown in the timer display.
3. Use the keys - and + in order to select the
required cooking duration (1 - 99 minutes).
The timer is automatically activated after a few seconds and counts backwards in minutes.
3
Keep the key + or - pressed in order to
adjust the required period more quickly.
w. "00" is
Switching off the automatic timer
When the set cooking duration has elapsed, the
cooking zone is automatically switched off. An audible signal will be heard for approximately 2 minutes:
"
00" is shown in the display.
To switch off the tone signal before the 2 minutes
have elapsed, press any key.
The cooking zone is then switched off.
If you want to switch off the timer before the programmed cooking duration has ended, press the key
- until "
The timer is then switched off. The cooking zone
remains switched on until it is switched off manually.
00" is displayed.
The timer cannot be used as an egg timer as soon as
one or more cooking zones are in operation.
Switching off the minute minder
After the programmed period expires, "00" is shown
in the timer display and audible signal is heard for 2
minutes.
To switch off the tone signal before the 2 minutes
have elapsed, press any key.
If you want to switch off the timer before the programmed period has ended, press the key - until
"
00" is shown in the timer display.
The time switch is then switched off. To switch off
the time switch quickly, press the keys + and - simultaneously.
3
Note: The heat settings are only adjustable
for the respective selected zones. This is
indicated by a decimal point in the display.
To switch off the cooking zone quickly, press the
keys for the corresponding cooking zone: The
selected heating power setting and a decimal point
are displayed. Simultaneously press the + and -
keys. The cooking zone is then switched off.
The timer is not switched off, but no longer has any
influence on the cooking zone.
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Page 11
Power function
The Power function enables you to increase the output of the two front cooking zones for 10 minutes.
With this function, you can, for example, bring a
large quantity of water rapidly to the boil or brown
meat very well.
Activating the Power function: After you have
selected one of the two front zones, directly press
the key is displayed.
If "H" should be displayed before the function "P"
can be activated, press the key + or - so that
heating power setting is displayed, and press the key
P.
After 10 minutes, the power is automatically
switched back to the stage "9"
played.
The Power function can be interrupted as follows:
• Press the key "P".
• Press the key - .
This power increase with the Power function is only
possible because part of the output is diverted to the
other cooking zones at the back. As soon as the
power function of the front right cooking zone is activated, a maximum of the heating power stage can
be obtained for the rear left cooking zone. As soon
as the power function of the front left cooking zone is
activated, a maximum of the heating power stage
can be obtained for the rear right cooking zone. In
this case, although the stage "9" can be set for both
rear cooking zones, the display jumps back to "8" or
"7" and flashes. After the end of the Power function,
the rear cooking zones switch back to the stage "9"
if this was previously selected.
P is no longer dis-
0. or a
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Page 12
Cleaning And Care
Advantages for cleaning and caring
for the induction cooking zone
2
Since the heat is generated in the pan, food or foodstuffs possibly on the glass ceramic surface are not
burnt in as badly.
1
Always clean the cooking surface when it is only a little dirty. Use a damp cloth and a little washing up liquid. Then rub the cooking surface dry with a clean
cloth. Remnants of cleaner must not be left on the
surface.
The cleaning effort for induction glass
ceramic cooking surfaces is considerably
less than for cooking surfaces with radiant
heating:
– The induction cooking zone reacts faster to
switching down and off. Boiling over and
burning in of dishes is avoided to a large
degree.
– The temperatures on the glass ceramic sur-
face are significantly lower in the case of
inductive cooking than is the case with standard radiation heaters.
It is important to clean the cooking surface
after every use!
Important! Never use aggressive cleaning
agents such as, for example, coarse scouring cleaners or pan cleaners that scratch.
Clean the entire cooking surface thoroughly once a
week. To do this, use "Stahl-Fix" or "Vitroclen". Then
rinse the entire cooking surface with plain water and
rub it dry with a clean cloth.
Please ensure that no residues (cleaning agents)
remain on the surface. Otherwise the cooking surface will be damaged!
Stubborn Soilage
Residues from food that has boiled
over
First soften these using a wet cloth and then remove
residues using a glass or razor blade scraper.
Caution! Take care not hurt yourself!
Then clean the cooking surface with the cleaners
identified above.
3
Suitable cleaning and care agents and also
glass scrapers are available from Zanussi
customer service.
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Page 13
Remove burned-in sugar and melted plastic immediately – while it is still warm (not hot) – with a glass
scraper. Otherwise, damage can occur. Next, clean
the cooking field normally. Damage caused by sugar
or food containing sugar can be prevented by caring
for the cooking surface with Collo-Profi or Cerafix.
Spots
Limescale stains, mother-of-pearl-like shiny stains,
metallic iridiscent discolourations, pan abrasions
that have formed during cooking can be removed
best while the cooking zones are still warm. Use one
of the cleaners mentioned above. If necessary, clean
more than once.
1
Attention!
Do not put vinegar, citric acid (lemon juice)
or scale removers on the hob frame, they will
make the surface matt.
Sand grains which have fallen onto the cooking field
can cause scratches when pans are moved. Therefore,ensure that no sand grains remain on the cooking field.
Abraded décor
If aggressive cleaners or pans with abrasive bases
are used, then the decor will take on an abraded
appearance and dark spots will appear over time.
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Page 14
What to do if ...
If the hob does not function correctly, please carry out the following checks as it may be something you can
remedy yourself.
SymptomsSolutions
Humming noise
Colour changes occur on the hob.
The cooking zones do not function.
The cooking zones cannot be
switched on.
Certain pans can cause slight humming. This in no way impairs the
function of the cooking field.
This is not a change in the material. Rather, it is burned-in residues
which were not removed regularly. They have no influence on the
function and the durability of glass ceramic surfaces.
Ensure:
• That the fuses are in order.
• That the hob is switched on.
• That the cooking zone is switched on.
• That the cooking zones are not locked.
• That the heating power is set.
• That the pan is suitable for induction.
Ensure:
• That the hob is not locked.
• That the 10 seconds (between the moment in which you should
press the Start/Stop button and the moment in which you would
select a cooking zone) has not elapsed.
• That you press the key correctly (over the entire key diameter).
• That certain keys are not accidentally covered (by a cloth etc.).
• That the hob was not prematurely switched off by a current interruption.
Only the residual temperature display "H" appears in the displays.
The displays have gone out.
After the hob is switched off, the
residual heat indicator "H" in the display does not switch itself on.
One of the cooking zones cannot be
switched off.
When the cooking field is damaged (glass fractures, cracks, breakages) or the set operational fault is not listed
in the list above, immediately disconnect the appliance from the mains and contact your local Zanussi Service
Force Center.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
Ensure:
• That the On/Off key was not pressed.
• That certain keys are not accidentally covered (by a cloth etc.).
Ensure:
• That the power supply is not interrupted.
• If the cooking zone was not switched on for long enough so that a
temperature of 60°C to be released and the residual heat display
could switch itself on.
• When the cooking zone is hot enough (above 60°C) and "H" is not
indicated, inform your local Service Force Center.
Ensure:
• That certain keys are not accidentally covered (by a cloth etc.).
• That the cooking zone concerned really is switched on.
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Page 15
INSTALLATION INSTRUCTIONSNSTALLATION INSTRUCTIONS
Important! The new appliance may only be
1
installed and connected by an qualified
personnel.
Please observe this instruction, otherwise
the warranty will not cover any damage that
may occur.
Safety Instructions for the
Installer
• A fixture must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact
opening width of at least 3 millimetres. Suitable
isolation devices include, e.g. cut-outs, fuses
(screw type fuses are to be removed from the
holder), earth leakage trips and contactors.
• In respect of fire protection, this appliance corresponds to type Y (IEC 335-2-6). Only this type of
appliance may be installed with a high cupboard
or wall on one side.
• It is not permitted to fit drawers underneath the
cooking surface.
• Shock protection must be provided by the installation.
• The kitchen unit in which the appliance is fitted
must satisfy the requirements of DIN 68930 in
respect of stability.
• For protection against moisture, all cut surfaces
are to be sealed with a suitable sealant.
• On tiled work surfaces, the joints in the area
where the hob sits must be completely filled with
grout.
• Ensure that the seal is correctly seated in the
frame and that it is seated against the work surface without leaving any gaps. Additional silicon
sealant must not be applied, this will make
removal more difficult in the event of the need for
service.
• To remove the hob, it must be pressed out from
below.
Regulations, Standards,
Directives
This appliance meets the following standards:
• EN 60 335-1 and EN 60 335-2-6
in respect of the safety of electrical appliances for
household use and similar purposes and
• DIN 44546 / 44547 / 44548
in respect of the operating features of electric
cookers for household use.
• EN 55014-2 / VDE 0875 part 14-2
• EN 55014 / VDE 0875 part 14/12.93
• EN 61000-3-2 / VDE 0838 part 2
• EN 61000 3-3 / VDE 0838 Part 2
;
This appliance complies with the following
EU Directives:
• 73/23/EWG dated 19.02.1973
(Low Voltage Directive)
Width570 mm
Depth500 mm
Height outside54 mm
Height inside51 mm
Cut-Out Dimensions
Width560 mm
Depth490 mm
Corner radiusR3
Power Consumption
Front left cooking zone2200 W
Power function3000 W
Rear left cooking zone1800 W
Rear right cooking zone1400 W
Front right cooking zone1800 W
Power function2300 W
Heating element voltage230 V ~ 50Hz
Total Power, max.7.2 kW
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Page 16
Electrical connection
The electrical connection of the hob must be carried
out by qualified persons. Protection against accidental contact must be guaranteed through the appliance being installed in accordance with the
regulations.
The appliance must be disconnected from the mains
during installation.
Ensure that the output of the electrical system is sufficient and that the electrical cables are in good condition, as well as being suitable for the current
intensity required for the cooking field. Allowance
must be made here for the other connected electrical
appliances.
The appliance must be earthed in accordance with
the regulations of the standard NF.C 15100 and the
valid regulations.
We accept no liability for accidents or incidents
caused by the lack of or a defective earth.
The mains cable must not be extended under any
circumstances. The mains connections (wall sockets) must be near to the cooking field being installed.
The appliance must be disconnected from the mains
when a qualified technician is carrying out repairs.
If a crack, a rupture or a breakage can be seen on
the surface, disconnect the appliance from the
mains.
If the mains cable has to be replaced, order it from
your specialist dealer and have it replaced by a qualified electrician.
Connecting the hob
The induction cooking field can be connected either
single-phase or double-phase.
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GUARANTEE CONDITIONS
Standard guarantee conditions
We, Zanussi, undertake that if, within 24 months of
the date of the purchase, this Zanussi appliance or
any part thereof is proved to be defective by any
reason only of faulty workmanship or materials, we
will, at our option, repair or replace the same FREE
OF ANY CHARGE for labour, materials or carriage
on condition that:
• The appliance has been correctly installed
andused only on the gas and electricity supply
stated on the rating plate.
• The appliance has been used for normal domestic purpose only, and in accordance with the
manufacturer's instructions.
• The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be
undertaken by a Zanussi Service Centre.
• Any appliance or defective part replaced shall
become the Company's property.
• This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours, in which case a premium will be
charged.
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the
same extent for labour and parts as exist in the
new country of use for this brand or range of
products.
• This guarantee relates to you and cannot be
transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance
with our instructions and is only used domestically, i.e. a normal household
• The product is installed taking into account regulations in your new country.
Before you move, please contact your nearest Customer Care centre, listed below, to give them details
of your new home. They will then ensure that the
local Service Organisation is aware of your move and
able to look after you and your appliances.
France Senlis +33 (0)3 44 62 29 99
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliance
outside the United Kingdom.
• Appliances found to be in use within a commercial or similar environment, plus those which are
the subject to rental agreements.
• Products of Zanussi manufacture which are not
marketed by Zanussi.
Germany Nürnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Newbury +44 (0)1635 521 313
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SERVICE & SPARE PARTSVICE & SPARE PARTS
In the event of your appliance requiring service, or if
you wish to purchase spare parts, contact your local
Zanussi Service Force Centre by telephoning:
08705 929 929
Your call will be automatically routed to the Service
Force Centre covering your post code area.
Please ensure that you have read the section „What
to do if...“ as the engineer will make a charge if the
fault is not a mechanical or electrical breakdown
even if the appliance is under warranty.
Please note that proof of purchase is required for inguarantee service calls.
Help us to help you
Please determine your type of enquiry before writing
or telephoning.
When you contact us we need to know:
•Your Name
• Address and post code
• Telephone number
• Clear and concise detail of the fault
• Name and model of the appliance
• E number
CUSTOMER CARE
For general enquiries regarding your Zanussi appliance, or for further information on Zanussi products,
please contact our Customer Care department.
Zanussi
Customer Care Department
55-77 High Street
Slough
Berkshire
SL1 1DZ