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USER’S INFORMATION
MANUAL
OUTDOOR SPLIT-SYSTEM
AIR CONDITIONER
MODELS: 13 & 14 SEER SERIES
1.5 TO 5 TONS
TABLE OF CONTENTS
CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
HOW YOUR AIR CONDITIONER WORKS . . . . . . . . . . . . . . . . . . . . . 1
SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
SETTING THE THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Fan Operation Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
MANUAL CHANGE-OVER THERMOSTAT . . . . . . . . . . . . . . . . . . 2
ELECTRONIC THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
TO MAXIMIZE OPERATING EFFICIENCY . . . . . . . . . . . . . . . . . . . . . 2
HEATING CONSERVATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
COOLING CONSERVATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
CARE OF SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CONTACT INFORMATION
• Go to website at www.york.com click on “contact”, then click on “contact form” and follow the instructions.
• Contact us by mail:
York International
Consumer Relations
5005 York Drive
Norman, OK 73069
COIL CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
CARE OF FAN MOTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
FILTER CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
OUTDOOR UNIT FINISH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
CLEARANCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
POWER INTERRUPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Heating Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cooling Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SERVICE CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
PARTS INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
LISTED
ISO 9001
Certified Quality
Management System
This high efficiency air conditioning system has been precision engineered, manufactured of high quality materials, and passed many rigorous tests and inspections to ensure years of satisfactory service. That’s
why you can rely on efficient, trouble-free operation.
Your system is fully automatic. Set the thermostat and forget it. And it’s
automatically protected from damage by voltage fluctuations or excessive heating or cooling demands.
Y our split system air conditioner consists of two units - one installed outdoors and one installed indoors. The indoor unit may be installed in a
basement, attic, or crawl space.
HOW YOUR AIR CONDITIONER WORKS
If your hand is wet and you blow on it, it feels cool because some of the
moisture is evaporating and becoming a vapor. This process requires
heat. The heat is being taken from your hand, so your hand feels cool.
That’s what happens with an air conditioner. During the cooling cycle,
your system will remove heat and humidity from your home and will
transfer this heat to the outdoor air.
SYSTEM OPERATION
Your thermostat puts full control of the comfort level in your home at
your fingertips. DO NOT switch your thermostat rapidly “On” and “Off”
or between “Heat” to “Cool” This could damage your equipment. Always
allow at least 5 minutes between changes.
SETTING THE THERMOSTAT
Although thermostats may vary widely in appearance, they are all
designed to perform the same basic function: to control the operation of
your air conditioning or heat pump system. Regardless of size or shape,
each thermostat will feature a temperature indicator; a dial, arm, or
push button for selection of the desired temperature; a fan switch to
choose the indoor fan operation; and a comfort switch for you to select
the system mode of operation.
Only approved thermostats have been tested and are fully compatible
with this equipment. Please be aware that many different thermostats
operate on batteries or “power stealing” principals. These types of thermostats can not be supported as trouble free when used with this product.
A complete operating instruction is provided by the manufacturer for
each thermostat. Familiarize yourself with its proper operation to obtain
the maximum comfort with minimum energy consumption.
If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a programmable electronic type thermostat.
Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.
The computerized electronic thermostat is actually a sophisticated electronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.
The main power to the system must be kept “ON” at all times to
prevent damage to the outdoor unit compressor. If necessary,
the thermostat control switch should be used to turn the system
“OFF”. Should the main power be disconnected or interrupted
for 8 hours or longer, DO NOT attempt to start the system for 8
hours after the power has been restored to the outdoor unit. If
heat is needed during this 8 hour period, use emergency heat.
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Fan Operation Selection
A multi-position fan switch allows you to choose the type of fan operation of the indoor fan.
AUTO - With the thermostat fan switch set to “AUTO”, the fan will run
intermittently as required for either heating or cooling. This position will
provide the lowest operating cost. If you purchased one of our thermo-
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If your system is an add-on type, (installed in conjunction with a standard furnace) inspect your furnace blower motor and care for it in the
same way.
FILTER CARE
Inspect the air filter(s) at least once a month. If they are dirty, wash
reusable filters with a mild detergent per manufacturer’s recommendations. Replace disposable filters with new filters.
TROUBLESHOOTING GUIDE
PROBLEM CHECK ACTION TO TAKE FAULT CODE
1. Thermostat for proper settings. Set thermostat to proper setting. -
2. Circuit breakers and fuses. Reset circuit breakers - Replace blown fuses. -
No Heat
or
Cooling
Wet on Floor
or in Furnace
3. Check outdoor unit for dirty coil (Cooling). Clean coil, see “COIL CARE” section. 2
4. Outdoor unit for snow accumulation. (Heating). Remove loose snow only. 3
5. Indoor unit for dirty filter (Heating). Clean or replace, see “FILTER CARE” section. 2
6. Emergency heat light status on thermostat. Check 1 - 5, call qualified service person. 2
Light on = Malfunction Check 1 - 5, call qualifie d service person. -
Light flashing = Malfunction Check 1 - 5, call qualified service person with fault code. -
Condensate drain and “P” trap Remove blockage, usually mold or fungus. -
CLEARANCES
The minimum clearances shown below must be maintained should any
patio or yard improvements be done around the outdoor unit.
• Top 48”
• Sides 12”
• Access 24”
POWER INTERRUPTION
When ice, snow, wind storms, etc. disrupt electrical power supply to
your house, proceed as follows:
Heating Season
1. Switch thermostat to emergency heat.
NOTE: There will be no heat available until power is re-established.
2. Leave on emergency heat for at least 8 hours after electrical
power is re-established if the power was off more than 8 hours.
3. Switch thermostat back to heating or auto.
Install the clean filters with “air flow” arrow in the same direction as the
air flow in your duct. Filters should be clean to assure maximum efficiency and adequate air circulation. Drapes, furniture or other obstructions blocking your supply and return air grilles will also decrease
efficiency.
OUTDOOR UNIT FINISH
If you wish to maintain the finish of the outdoor unit, it can be polished
with car wax. It is recommended the unit be cleaned with soap and
water prior to waxing.
Cooling Season
1. Switch thermostat to OFF position.
2. Do not switch to cooling or auto until electrical power has been reestablished for 8 hours if the power was off more than 8 hours.
SERVICE CALLS
There are a few instances where you can avoid unnecessary service
calls. (See Troubleshooting Guide above). Some models provide fault
codes. The flashing light on the system thermostat is capable of providing you with time and money saving information. The fault code numbers listed can be handled by taking the corrective action indicated. Call
qualified service person if displaying fault code numbers not listed.
PARTS INFORMATION
Replacement parts are available from local contractor/dealers or the
nearest distribution center.
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Limited Warranty
UPG warrants this product to be free from defects in factory workmanship and material under normal use and service and will, at its option, repair or replace
any parts that prove to have such def ects acco rding to th e ter ms out lined on t his warr ant y. This warranty covers only t he eq uipme nt de scribe d by the Prod uct
Model Number and Serial Number listed on t he Warranty Registration Card.
For your benefit and protection, return the Warranty Registration Card to UPG promptly after installation. This will initiate the warranty period and all ow us to
contact you, should it beco me necessary. In the abse n ce of a rec orded Warranty Registration Card, the warranty period will begin upon product shipment from
UPG.
This warranty extends only to the original consumer purchaser and is non-transferable. For this warranty to apply, the product must be installed accordin g to
UPG recommendations and specifica tions , and in acc ordance with all l ocal, state, an d natio nal codes; and the pr oduct mus t not be removed f rom its plac e of
original installation. The warranty period for repair or replacemen t parts provided hereunder shall not extend beyond the warranty period state d below.
CONDENSING UNITS
CONDENSING UNITS COMPRESSOR PARTS
13 SEER 5 yrs 5 yrs
14 SEER 10 yrs 5 yrs
UPG strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC system is
a UPG dealer. The UPG dealer can ensure your maintenance program meets the conditions of the "UPG Warranty", maximize the efficiency of the equipment,
and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.
This warranty applies only to products installed in the United States and Canada.
EXCLUSIONS
This warranty does not cover any:
1. Shipping, labor, or material charges.
2. Damages resulting from transportation, installation, or servicing.
3. Damages re sulting from ac cident, abuse, fir e, flood, alterat ion, or acts of God (tampe ring, altering, defacing or removi ng the produc t serial number will
serve to void this warranty).
4. Damages resulting from use of the product in a corrosive atmosphere.
5. Damages resulting from inadequacy or interruption of electrical se rvice or fuel supply, improper voltage conditions, blown fuses, or other like damages.
6. Cleaning or replacement of filters.
7. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.
8. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water; (IV) fouling
or restriction of the water circuit by foreign material or like causes.
9. Damages resulting from operation with inadequate supply of air or water.
10. Damages re su lting from use of components or accessories not approved by U PG (ve n t dampers, etc.).
11. Increase in fuel or electric cost.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTY, SO THAT THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SOME STATES ALLOW ONLY A PARTIAL LIMITATION ON IMPLIED WARRANTIES TO LIMIT THE DURATION OF IMPLIED WARRANTIES TO THE DURA-
TION OF THE EXPRESS WARRANTY. IN SUCH STATES, THE DURATION OF IMPLIED WARRANTIES IS HEREBY EXPRESSLY LIMITED TO THE DURATION OF THE EXPRESS WARRANTY ON THE FACE HEREOF.
IN NO EVENT, WHETHER AS A RESULT OF BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY OR OTHERWISE, SHALL UPG BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE OF
THE EQUIPMENT OR ASSOCIATED EQUIPMENT, LOST REVENUES OR PROFITS, COST OF SUBSTITUTE EQUIPMENT OR COST OF FUEL OR ELECTRICITY. THE ABOVE LIMITATIONS SHALL INURE TO THE BENEFIT OF UPG'S SUPPLIERS AND SUBCONTRACTORS. THE ABOVE LIMITATION ON
CONSEQUENTIAL DAMAGES SHALL NOT APPLY TO INJURIES TO PERSONS IN THE CASE OF CONSUMER GOODS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITA TION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR FOR STRICT
LIABILITY IN TORT, SO THAT THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
UPG DOES NOT ASSUME, OR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR UPG, ANY OTHER LIABILITY FOR THE SALE OF THIS PRODUCT .
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
For Owner's Information:
PRODUCT MODEL. NO. __________________ __ INSTALLATION DATE ______________________________
UNIT SERIAL NO. _________________________ INSTALLING DEALER ______________________________
Subject to change without notice. Printed in U.S.A. 126114-UUM-D-0906
Copyright © by Unitary Products Group 2006. All rights reserved. Supersedes: 126114-UUM-C-0306
Unitary 5005 Norman
Products York OK
Group Drive 73069
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