XYZ Printing da Vinci Jr.1.0A User Manual

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Apr. 2017

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da Vinci

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User Manual

da Vinci Junior 1.0A 3D Printer

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The purpose of this user manual is to help users understand and use the da Vinci Jr. 1.0A 3D printer correctly. It contains the operating instructions, maintenance information and application skills of the da Vinci Jr. 1.0A 3D printer. To learn more about the

latest news of the da Vinci Jr. 1.0A 3D printer, please contact local dealers or visit the ofcial website of XYZprinting: http://www.

xyzprinting.com

Trademarks

All trademarks and registered trademarks are the property of their respective owners.

Print History

New editions of this manual incorporate new and changed material different from previous editions. Minor corrections and updates may be incorporated into reprints of the current edition without releasing additional announcements or documenta tion regarding the updated version. The User Manual is for user reference only. If you need to obtain the latest information, you are

welcomed to visit the XYZprinting website: www.xyzprinting.com

Before using this printer, please first remove the fixed materials from the printing module and printing bed. Switching on the printer's power without removing these fixed materials may damage the machine.

Registration via XYZware before your first print is strongly recommended. When registered with XYZprinting, you will receive

latest technical supports and updates. To register, simply click "Register Now" to begin.

You may use XYZware to initiate manual updates to the printer rmware and software. When using the printer for the rst time,

we recommend connecting to the Internet and performing manual update once to obtain the latest resources.

The optimal room temperature for printing is 15- 32◦C (60-90 ◦F). Printing quality may be affected if room temperature is higher or lower.

If you need more detailed technical support and program resources,

visit the website: http://support.xyzprinting.com/global_en/Support

Before operating the printer, insert the SD card in the SD card port to make sure that the printing program is able to run properly.

Please retain all original packaging material when shipping your product for warranty purposes. Shipping without original packaging materials may cause product damaged during the shipment and may cause chargeable service fees.

Before you start printing, please conrm

that the print bed is in place for operation

and afx the bed tape on the print bed. The

bed tape may be removed after printing is complete. (Bed tape can be reused.)

Before launching XYZware, connect the

PC to with printer using the USB cable. For a better user experience, it is strongly advised that you follow the instructions detailed below.

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Please carefully read the contents of the product

instruction manual before using this product.

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Product Overview

．

Extruder

．

Leveling tool

．

Quick Guide and

Warranty

Card

A: Filament movement area

B: Feed module

C: Detector

D: Extruder

E: Filament

F: Print bed

G: SD card port (Storage format: FAT32)

H: Control and display panel

I: Front cover

USB Port

Power Switch

Power Connector

• The maintenance tools provided should be only handled by an adult. Please keep the tools away from children.

• The scraper is used to remove the object from the print bed when printing has nished. The bed tape is

reusable and it can be replaced when it has worn out.

• Store the gear cleaning brush properly. This tool shall only be used to clean the specied parts of the machine

and should not be used for the cleaning of other parts to prevent damaging the machine.

• Do not place the printer in humid or dusty environment such as bathrooms and high trafc areas.

• Do not place the printer on a rickety surface and/or inclined position. Printer may fall down/or tumble and it

may cause serious injury.

• Please keep the front door closed during printing to avoid injury.

• Do not touch the interior of the printer while printing. As it may be hot and include moving parts.

．

Cleaning Brush

．

Scraper

．

USB Wire

．

Power Cord

．

Bundled lament

．

Bed Tape X 3pcs

．

Power Adapter

．

Guide tube

．

Cleaner Wire x 5

．

Feeding Path

Cleaning Pin

．

SD Card

Accessory Checklist

Important Safety Instruction for Use of Maintenance Tools

Important Safety Instruction

Product Overview

．

Tube Remover

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Unpacking the Product

Please use the original power adapter and power cord along with the printer in order to prevent

product damage or safety hazards caused by differences in voltage specications.

Remove the tape on removal print bed.

Remove the 4 clips and 2 forms from the shafts.

Remove the tape and paper cardboard on the removal print bed.

Romove the tape on printing moduel.

Open the box and then remove the accessories and cushions.

Remove the plastic bag and the tape.

Insert the SD card that came with the printer into

your computer or download the latest XYZware

from the official website and install it on the computer.

Use the USB cable to connect the printer to PC. Connect the power cord to the printer then turn on the power switch.

Unpacking the Product

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Guide Tube and Extruder Module Installation

Please push the tube remover into the extruder module port then ensure that the guide tube has been tightly inserted into the extruder module port.

Place the extruder module that the tting pin is

secured the proper location. Then, insert the black ribbon connector to complete the installation.

Put a guide tube though the guide tube movement area

and then insert it into the extruder module. To nish the installation, insert the guide tube downward rmly.

Note: Please insert the tube remover (A) into the guide tube (B) which assist to the guide tube installation and remove. Please keep the tube remover on the guide tube after guide installation.

Tube remover

Note: Please refer to this step if the print bed installed or removed. Please be careful when you remove the print bed. Do not drop it down the ground.

Guide tube

Print Bed Installation

Please handle the print bed with care.

Confirm that the print bed is in place for operation.

Engage the two fitting pins while pressing the print bed on both sides.

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Accessories Installation

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Please remove the guide tube.

Please detach the black connector and press the black disengage button to remove extruder module.

Please gently push the tube remover into the extruder module port , then pull up the guide tube to remove from it.

Guide Tube and Extruder Module Removement

Accessories Installation

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Loosen the spool ring mounting

screw from the used lament spool

with a screwdriver, and remove the spool ring.

Place the assembled filament spool (with the spool

axle rings) on the lament holder on the left side of the

printer.

Click “LOAD” then "INSERT FILAMENT" is displayed on the

printer, pull out a section of the lament and insert it into the feed port. Push the lament all the way to the top so that the front end of the lament is completely inserted into the

feed module. (Please refer to the "LOAD" sections in the "UTILITIES" chapter)

Remove the genuine filament and chip, and then install the sensor chip. Please note the direction of the mounting hole on the chip to attach the chip correctly.

Insert the spool ring from

both sides of the new lament

spool. Tighten the spool ring

with a screwdriver to nish the

installation process.

Filament Spool Ring Installation

Filament Installation

Note: If you are not too sure where the feed module tube port is, you may open the casing of the machine to see the indication label.

Note: Please refer to this step if the axle ring is not installed on the spool.

Caution: Pay attention to the direction the

lament is being pulled out and ensure that the lament spool axle is rotating smoothly.

Note : Before pushing the lament into the guide hole, please cut the tip of the lament off at a 45° .

Accessories Installation

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After switching on the printer's power, the user may use the display panel at the front of the printer to understand its status and usage data. The functional buttons on the right allow the user to perform the relevant operations.

DA VINCI 　Jr. 1.0A BUILD (SD CARD) UTILITIES SETTINGS

Button Instructions

Button

Down

Left

Right

HOME

Function

BUILD (SD CARD)

UTILITIES

SETTINGS

INFO

MONITOR MODE

Description

Sample print from SD card

Features such as lament replacement, module replacement and print bed calibration

Settings such as language display and energy saving

The rmware and printer statistical information

Monitor of extruder and print bed working temperature and printing progress

Functions

Direction Up

Direction Down

Back to previous menu / Reduce the adjustment value

Forward to submenu / Increase the adjustment value

OK; conrm selection/settings

Home Button, return to main menu

Functions

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The map above shows the functions your may access with the control panel on the printer.

For detailed descriptions of each function, please refer to their respective pages in this user manual.

Top Menu

CHANGE SPOOL

BUZZER

STATISTICS

LANGUAGE

SYSTEM VERSION

ENERGY SAVE

SPOOL INFO

AUTO LEVEL

LEVELING INFO

DOOR SAFETY

NOZZLE INFO

RESTORE DEFAULT

MORE INFO

HOME AXES

Z-OFFSET

JOG MODE

CALIBRATION

CHANGE NOZZLE

CLEAN NOZZLE

Page

P10

P11

P12

P11

P12

P11

P12

P11

P12

P11

P12

P11

P12

Sub Menu

LOAD

UNLOAD

Home Menu

BUILD (SD CARD)

UTILITIES

SETTING

INFO

MONITOR MODE

Maps of Functions

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UTILITIES

BUILD (SD CSRD)

1 sample models are built into the printer. You may begin your rst 3D prints with the samples.

Note: Conrm that the print bed is in place for operation and ensure the front door is closed.

(Please refer to the “DOOR SAFETY” section in the “UTILITIES” chapter.)

Select a sample to print.

To print a sample

：

Select "YES" to

start printing.

Put the bed tape on the print bed.

Remove the printed object when the printing has finished and the print bed has descended.The bed tape is reusable and it can be replaced when it's worn.

Enable the LOAD function on the control panel…

Enable the UNLOAD function on the control panel…

Select "UTILITIES" > "CHANGE SPOOL" > "LOAD FILAMENT".

Select "UTILITIES" > "CHANGE SPOOL" > "UNLOAD FILAMENT".

When "INSERT FILAMENT" is displayed on the printer, insert the lament right into the feed hole. The printer will load the lament automatically. After loading, select "OK" to continue. The printer will warm up to the operating temperature and load the lament.

Wait for the extruder to heat up and unload lament. Press "OK" and pull out the lament.

Conrm that the lament is owing out from the extruder; If the lament ows

out, press "OK" to exit.

UTILITIES CHANGE SPOOL

HOME AXES

JOG MODE

UTILITIES CHANGE SPOOL

HOME AXES

JOG MODE

CHANGE SPOOL LOAD UNLOAD

DA VINCI 　Jr. 1.0A BUILD ( SD CARD ) UTILITIES SETTINGS

LOAD

UNLOAD

CHANGE SPOOL LOAD UNLOAD

DA VINCI 　Jr. 1.0A BUILD ( SD CARD ) UTILITIES SETTINGS

Note: Always implement the "UNLOAD" function when replacing the Spool in order to ensure proper removal

of the lament. Cutting lament too closely to the Extruder Module may result in residual lament blocking and

causing damage to your Extruder Module.

HOME AXES

“HOME AXES” moves the extruder to the lower left corner.

To home axes

：

Select “OK” to proceed.

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BUILD (SD CARD) SAMPLE

START BUILDING SAMPLE NO

YES

HEATING

EXTRUDER 067∘ C

PLEASE WAIT

LOADING PLEASE WAIT

[ OK ] STOP LOADING

INSERT FILAMENT

[ OK ] TO CONTINUE

DOSE FILAMENT

COME OUT NOZZLE?

[ OK ]　TO FINISH [

＜

]　TO RETRY

UNLOAD COMPLETED

[ OK ] TO FINISH

HEATING

EXTRUDER 100∘C

PLEASE WAIT

UNLOADING

PLEASE WAIT

HOME AXES

IN PROGRESS

PLEASE WAIT

HOME AXES

COMPLETED

[ OK ] TO RETURN

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JOG MODE

“JOG MODE” is used to manually move the extruder and the print bed.

Before you carry out this function, move the printing module back to its original position (HOME AXIS).

The product has been tested and adjusted with precision at factory. We suggest that

you write down the default Z OFFSET value before performing adjustment.

The recommended distance between the nozzle and print bed(with bed tape securely fastened) is 0.3mm. This should allow two sheets of copy paper to be drawn out smoothly but six sheets of copy paper cannot be passed.

Note:

Select the direction of the module or the print bed to be moved.

Note: "X-AXIS": left and right movement of the printing module, "Y-AXIS": front and back movement of the print bed, "Z-AXIS": up and

down movement of the printing module.

Select desired increment of travel with

and buttons, and press or

button for desired direction to move the extruder.

How to move the extruder:

JOG MODE

X-AXIS Y-AXIS Z-AXIS

Z-AXIS [ OK ] >> EXIT

[－ ] ▲ [ 0.1mm ] ▲ [ ＋] 1mm

10mm

CALIBRATE

Calibration is enabled for this new extruder module. Please update printer rmware via XYZware before using the new extruder.

Note: Please remove print bed tape before you activate the calibration function on your printer.

Results displayed after the print bed calibration:

A. If the printer shows "CALIB COMPLETED", and "AUTO-LEVELING IS DISABLED NOW" is displayed on the 3rd line, it indicates that the levelness of the print bed is good. Press "OK" to exit and print.

B. If "AUTOLEVELING IS ENABLED NOW" is displayed under "CALIB COMPLETED", it indicates that the print bed is tilted slightly. The printer has enabled the auto-leveling function.

Note: The auto-leveling function can improve the printing quality, but the printing time will be longer. You can disable this function in

Settings depends on your needs.

Note: If the detection result is "FAIL", press "OK" continuously to exit. Select "INFO" > "LEVELING INFO" to check the

print bed levelness data, and contact our customer service to inform the measurement data.

After adjusting, press "OK" to exit.

[ ^ ]

Z OFFSET 0.91 mm

[ v ] [ OK ] WHEN FINISH

Z OFFSET

The user may use the Z OFFSET function to adjust the gap between the printing nozzle and the printing bed.

When adjusting the gap, use and keys to increase or decrease it (the minimum adjustment scale is 0.05mm).

UTILITIES

CALIB COMPLETED AUTO-LEVELING IS DISABLED NOW [OK] TO FINISH

CALIB COMPLETED AUTO-LEVELING IS ENABLED NOW [OK] TO FINISH

A 0317 0320 0313 B 0318 0323 0308 C 0312 0300 0440 [OK] TO RETURN

CALIB FAILED

[OK] TO CONTINUE

PLEASE CONTACT CUSTOMER SERVICE FOR LEVEL ISSUE [OK] TO RETURN

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CLEAN NOZZLE

CHANGE NOZZLE

Guide to Clean Nozzle

Tools Preparation

Select "UTILITIES" > "CLEAN NOZZLE" > "YES".

Insert the cleaner wire into the hole of the nozzle carefully with a nipper. After inserting the wire, press "OK" to exit.

Wait for the printer to warm up to the operating temperature.

You can start cleaning when "TIME TO CLEAN YOUR NOZZLE" is displayed.

Note: If the materials still cannot extrude normally after performing the CLEAN NOZZLE function, please follow the steps below to clean the feeding path again.

“UNLOAD” function again and wait until the extruder is heat up to 150◦C. (Care should be taken during the operation to avoid potential burn injuries.)

Press the spring around the feeding path and pull out the guide tube. (Do not detach the black bus above the nozzle.)

Insert the feeding path cleaning pin into the feeding path as far as it can go, and stick it back and forth to remove the carbon deposits and dirt completely.

After cleaning, insert the guide tube onto the nozzle.

Please place the extruder to original position (HOME AXIS) and calibrate the print bed (CALIBRATE). Then, do print bed leveling

after completing clean nozzle. (Please refer to the "Print Bed Leveling" section).

START CLEANING

NOZZLE NOW?

YES

TIME TO CLEAN

YOUR NOZZLE?

[ OK ] WHEN FINISH

Carbon deposits and dirt accumulated in the nozzle will increase with the printing times and impact the printing quality. We suggest that you clean the nozzle after every 25 hours of printing.

A. Feeding Path Cleaning Pin B. Cleaner Wire

Carry out the CHANGE NOZZLE function before changing modules. Once the printing module has moved to the operating

position, you can turn off the power and change the module.

YOU CAN TURN OFF

POWER & CHANGE

NOZZLE NOW

CHANGE NOZZLE MODULE NOW ? NO YES

REPOSITION NOW

PLEASE WAIT

2 3 4

●

UTILITIES

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BUZZER

LANGUAGE

ENERGY SAVE

AUTO LEVEL

DOOR SAFETY

RESTORE DEFAULT

When the buzzer is turned on, the printer will output an audible signal when a button is pressed, print job is finished, or issue is

detected. Buzzer is turned on by default. To switch off the buzzer:

LED luminaires are installed in the printing chamber. To save energy consumed, the lighting will go off after idling for 3 minutes (shown

as 03M on the display) by default. To select a longer time interval:

All settings can be reset to factory default with a few clicks.

To reset all settings at once:

The printer will adjust the configuration based on the detecting result automatically while "AUTO LEVEL" is enabled. The printing mode helps to improve printing quality with slower printing speed. You may switch off the function if necessary. To change the setting of auto-level:

When the security door function is turned on, open the front door of the printer and the printing will stop. The function of safety door turned on as default, or you can turn off this function.

You may switch the display language on the printer between English and Japanese. The default lanague is English. To switch to Japanese:

Select “OFF” and press “OK” to change the setting.

Select “06M” (for auto off after 6 minutes) or “OFF” (for never turn off the LED) and press “OK” to change the setting.

Simply select “YES” and press “OK” to reset.

Simply select “OFF” and press “OK” to change the setting.

Select"OFF" and press"OK" to reset.

Select “

ニホンゴ

"and press “OK” to change the setting.

BUZZER [ ON ]

OFF ON

LANGUAGE [ EN ] ENGLISH

ニホンゴ

FRANCAIS

ENERGY SAVE [ OFF ]

OFF 03M 06M

RESTORE DEFAULT

ARE YOU SURE?

YES

AUTO LEVEL [ON] OFF ON

DOOR SAFETY [ON]

OFF ON

SETTINGS

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INFO

STATISTICS

SYSTEM VERSION

SPOOL INFO

LEVELING INFO

NOZZLE INFO

MORE INFO

MONITOR MODE

In “STATISTICS”, you can check the accumulated print time and last print time.

Firmware version is shown here. For stable printing performance, it is advised to keep the rmware up to date. To check for rmware updates, please go to XYZscan/XYZware.

“SPOOL INFO” provides the information on cartridge level (see REMAINING), and the capacity, color and material of the

lament. Press to “OK” to the second page.

“LEVELING INFO” function shows print bed leveling data and press “OK” to change the setting. If the detection result is "FAIL" when you use CALIBRATE function and contact our customer service to inform the measurement data.

"NOZZLE INFO" shows nozzle information and lifetime. If you want to change setting, please press"OK".

You may go to the XYZprinting website for the latest information, product documents, tutorial video and more

When the security door function is turned on, open the front door of the printer and the printing will stop. The function of safety door turned on as default, or you can turn off this function.

"MONITOR MODE" shows the temperature of the extruder. See below for the working temperature for the parts in different modes.

STATISTICS LIFETIME 00007h LAST TIME 07h45m [ OK ] TO RETURN

SYSTEM VERSION

0.1.3

[ OK ] TO RETURN

SPOOL INFO REMAINING 000m

CAPACITY 100m [ DOWN ] NEXT PAGE

A 0246 0256 0260 B 0232 0243 0250 C 0219 0227 0235 [ OK ] TO RETURN

TYPE : EXTRUDER DIAMETER : 0.4mm

LIFETIME 00007h [ OK ] TO RETURN

MORE INFO www.xyzprinting .com [ OK ] TO RETURN

MONITOR MODE

EXTRUDER 024。C

[ OK ] TO RETURN

COLOR BLUE

[ DOWN ] NEXT PAGE

MATERIAL PLA

[ OK ] TO RETURN

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This section describes how to clean the feed module. After heavy use of printer, if feeding of material becomes dif cult or impossible,

please follow these steps.

References: Please refer to CLEAN NOZZLE

to remove the blocks out of the print head.

Note: The machine can be turned off only when the cooling fan of the print head stops running after the

print is completed. Turning off the power directly may clog the print head.

Open the front cover to clean the feeding module on the left side of the printer.

Use the cleaning brush to scrub the gear. After removing the filament residues on the gear, you can insert the

lament back and enjoy printing.

Use the “UNLOAD” function to loosen and

remove the lament.

1 32

CHANGE SPOOL LOAD UNLOAD

B. Screwdriver (T10) for standard cleaning procedureA. Cleaning brush that comes with the printer

Preparation of Tools

A. Quick Cleaning

B. Standard Cleaning

Clean Instruction

Use the cleaning brush to scrub the gear;

after removing residues of lament on the gear, you

can insert the guide tube and put the cover back and then enjoy printing again.

Please remove lament, extruder model and guide tube.

(Please refer to “Guide Tube and Extruder Module Removement” section of the "Accessories Installation” chapter and the "UNLOAD" section of the "UTILITIES" chapter.)

Use the screwdriver to remove the screw (red circle) and open the top cover to see this part clearly.

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Print Bed Leveling

Standard Print Bed Leveling

B. Screwdriver (T10) for print bed leveling procedure

A. Leveling tool

The flatness of the print bed will affect the 3D print quality. There are highly recommended you do print bed calibration

regularly (CALIBRATE), then the implementation of "Print Bed Leveling" to get a more atness print bed.

Move the Z axis back to the origin with the HOME AXES

function.

Use Jog Mode and move the Z-AXIS upwards by 10 mm.

Manually move the printing module to the right side to prevent affecting its calibrated position. At the same time,

place the leveling tool onto the bed right under the Z axis.

1 2

JOG MODE

X-AXIS Y-AXIS Z-AXIS

Z-AXIS [ OK ] >> EXIT

[ 0.1mm ] 001mm

[－ ] 010mm [ ＋]

HOME AXES ARE YOU SURE?

YES

Preparation of Tools

Loosen the 5 marked screws in order as shown in the gure.

Do not loosen the screws other than the marked ones. (Do not remove the screws. Just loosen the screws slowly. )

Move the Z axis downward (in 1mm interval) with the JOG MODE function until the X-axis bracket aligns

with the leveling tool.

Visually check if the leveling tool is aligned with the

X-axis bracket, and then tighten the 5 loosened screws

again.

Ensure screw was tightened and calibrate print bed

again. Select "UTILITIES" > "CALIBRATE" > "YES", bed leveling was nished.

JOG MODE

X-AXIS Y-AXIS Z-AXIS

Z-AXIS [ OK ] >> EXIT

[－ ] ▲ [ 0.1mm ] ▲ [ ＋] 001mm

010mm

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Laser Engraving Module

Recommendations

Engraver head

Heating spring

Fan

Specification

●

Laser Wavelength　 450nm+5nm/-10nm InGaN Laser Wavelength

350mW ± 10%

Laser Classification Class 3B

Beam Diameter ≦ 1mm

Processing Area 　　 17 x 16 cm

File Types JPG / PNG / GIF / BMP

Operation Mode

CW (Continuous Wave)

1. Recommended laser engraving materials are paper, cardboard, leather, wood and plastic. Please avoid using glossy material to do laser engraving.

2. Recommended laser engraving material color is gray or dark which offer better laser engraving performance. Please avoid using lighter or white color materials.

Select Module

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3. Please remove extruder model and guide tube. (Please refer to“Guide Tube and Extruder Module Removement” section in the “Accessories Installation” chapter.)

1. Please install laser engraving module in bracket and press module to holder.

2. Install spring on the top of laser engraving module.

Install Laser Engraving Module

●

Reminder: If you want to detach laser engraving module, please follow process below:

1. Please select “CHANGE NOZZLE”and then turn off power

2. Please remove spring on the top of the laser engraver module

3. Press black button on the top of the laser engraver module then remove it.

4. Please keep laser engraver module in proper storage after you module detachment.

Guided Setup

TURN OFF POWER AND THEN CHANGE

NOZZLE MODULE

UTILITIES CALIBRATE BUILD SAMPLE

CHANGE NOZZLE

1. Please remove lament spool in the printer.

(more guideline on da Vinci Jr. 1.0A user manual in the section of “Utilities”>”Unload”)

2. Please select “CHANGE NOZZLE ”and smart extruder will reposition to working position. Then, screen on the printer will show ”TURN OFF PROWER AND THEN CHANGE NOZZLE MODULE” and you can

turn off power.

(Please ensure the printer power off before you change the module.)

da Vinci Jr. 1.0A Setup before Change Module

●

Select Module

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da Vinci Junior 1.0A 3D

Printer

Environmentally friendly materials-PLA

Model Name

Dimensions

Weight

Display

Language

Connection method

Print Technology

Build Volume

Print resolution (Layer Hight)

Print module

Nozzle diameter

Filament diameter

Files supported

Operating system

Hardware requirement

da Vinci Junior 1.0A 3D Printer

16.54 x 16.93 x 14.96 inches （420 x 430 x 380 mm

）

26.46 lbs (12kg)

2.6” FSTN LCM

Multi language

USB Wire / SD Card

FFF (Fused Filament Fabrication)

175 x175 x175 mm

100 - 400 microns

Single Nozzle

0.4 mm

1.75 mm

.stl, XYZ format(.3w, .nkg), Windows (.3mf)

Windows 7 - 10

Mac OSX 10.10 - 10.12

X86 32/64-bit compatible PCs with 4GB+ DRAM (for PC)

X86 64-bit compatible Macs with 4GB+ DRAM (for Mac)

PLA laments are made using polymerized lactic acid, which is extracted from corn, sugarcane or other sugar-containing crops, and

is regarded as the most environmentally friendly 3D printing material. Unwanted PLA printed objects can be simply discarded in the soil where it will naturally decompose. PLA materials printed at low temperatures are not only suitable for family settings, its bright texture also makes it a favorite amongst

our clients. You may observe the characteristics of PLA during printing.

• Despite their harmlessness, PLA placed in an environment or water bath exceeding 50 oC (122 oF) will soften and deform.

• Hence, overly humid areas are not suitable storage environments for PLA. We recommend properly sealing and stashing away

unused PLA laments.

• A sugary smell is often generated when printing with PLA laments, giving yet another attractive feature.

Specications

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The troubleshooting instruction may guide you to x the problem. If any error persists, please contact customer service. When an error occurs, please refer to the service code shown on the printer and/or in the software, and check the

suggestions below for troubleshooting. Technical Support

Website: http://support.xyzprinting.com Email: US - supportus@xyzprinting.com EU - supporteu@xyzprinting.com Other regions - support@xyzprinting.com

Symptom

Cartridge chip error

Extruder heating problem

Cartridge installed incorrect

Cartridge not installed

Cartridge chip error

X-axis movement abnormalities

Y-axis movement abnormalities

Z-axis movement abnormalities

SD card error

Internal communication error

Extruder storage error

Unable to detect extruder

Computer and printer connection error

SD card error

File format is not support

Action

Reinstall the cartridge or change a new cartridge.

Check connections, reboot the printer.

Install/reinstall cartridge.

Replace cartridge 1 before printing.

Check motor/sensor connections.Check sensor position.

Check SD card installation

Reboot the printer.

Replace the extruder.

Please reinstall the extruder and reconnect the at cable, then restart the printer.

Please reinstall the extruder and reconnect the at cable,

then restart the printer.

Check SD card installation.

Please use correct print model.

Service Code

0 0 0 7

0 0 0 8

0 0 1 1

0 0 1 4

0 0 1 6

0 0 2 8

0 0 2 9

0 0 3 0

0 0 3 1

0 0 3 2

0 0 4 0

0 0 5 0

0 0 5 1

0 0 5 2

0 0 5 7

0 2 0 1

0 2 0 B

0 2 0 C

0 2 0 D

Support Details

Apr. 2017

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1. This product is guaranteed for specic period from the purchase date against any breakdown within the scope of proper and reasonable usage of their product as dened by XYZ printing.

Presentation of warranty card with the product will ensure free service and repair of inherent faults in the product within the warranty period. However, the following items are separate and dealt with under conditions of other

related warranty services:

● Printing modules / printing platforms / motor modules

● Attached consumables (including housing, packing materials, power cords, USB cables, coil consumables, user manuals and software CD's): no warranty is given.

2. To protect your right and interests, please request that the dealer ll in the product information and purchase date on the product warranty card, and also make sure that they afx their ofcial seal.

3. Please keep this warranty card in a safe place because if it is lost or destroyed a new one will not be issued. Make sure to present the card if you require any repairs, service or maintenance to the product during the warranty period.

4. XYZprinting may levy charges under any of the following circumstances:

● Man-made damages: In the case of damage to the product caused by incorrect use, wrong installation,

abnormal wear, physical damage or deformation caused by falls or blows, burnt circuits resulting from actions form the user, broken or bent interface or pins or any other physical damage to the product caused by misuse.

● Incompatibility issues: anything unconnected with product malfunctions such as conict with electronic

equipment, expectation of use, noise of operation, speed, discomfort or heat.

● Damage caused by force Majeure (such as lightning strike, re, earthquake, oods, civil disturbance or war or

any other event beyond human control).

● Any request of warranty service after expiration of the warranty period.

If you need warranty service, please contact the original dealer or send a ticket via XYZprinting website. If you

need more information about our warranty services, please log in to www.xyzprinting.com, select "support (product

support)" where you will nd complete details of all the warranty conditions.

Term of Service

Other InformationOther Information

Error message

Action

The printer is handling other task Try again after all tasks are completed. Also check the information shown on printer display.

Unable to update printer rmware Check Internet connectivity / Update rmware again later.

Filament 1 jammed Unload and reload cartridge 1 and clean the nozzle.

Filament 1 loading problem Unload and reload cartridge 1.

Filament 1 installation problem Reinstall the cartridge 1 or change a new cartridge.

Top cover open Close the top cover.

Filament 1 level low: 30m left Replace cartridge 1 when necessary.

Filament 1 level low: 5m left Replace cartridge 1 immediately.

Apr. 2017

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● Do not let children operate this device without adult supervision. Electric shock hazard. Moving pars can

cause serious injury.

● Do not place the printer on an unbalanced or unstable surface. Printer may fall or tumble causing harm and/or injury. Printer may fall or tumble causing harm and/or injury.

● Do not place any objects on top of the printer. Liquids and objects that fall into the printer can lead to printer

damage or safety risks.

● Do not use ammable chemicals or alcohol wipes to clean this device.

● Do not disassemble or replace the printer cover with none XYZprinter covers.

● Do not touch heated surfaces during or after operation. Heated surfaces can cause severe burns.

● Insert and secure the power cord rmly for proper usage and to avoid potential electricity and re dangers.

● Do not attempt to service the printer beyond the instructions specied in this document. In the case of irrecoverable problem, contact XYZprinting service center or your sales representative.

Warning

Warning!

Federal Communications Commission (FCC) Statement

You are cautioned that changes or modications not expressly approved by the part responsible for compliance could void the user’s

authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help. XYZprinting is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modications to this equipment. Unauthorized changes or modications could void the

user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement.

Other Information

XYZ Printing da Vinci Jr.1.0A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual