Xmart OPTIMA-RT10-10K, OPTIMA-RT10-06K User Manual

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USER MANUAL - OPTIMA RT10 6K/10K

www.xmart-ups.com VER.161205-GA2 (ENG) 1

VER. 1612.05

ENGLISH

USER MANUAL

OPTIMA RT10 6K/10K

UPS ONLINE DOUBLE CONVERSION

RACK / TOWER INSTALLATION

OPTIMA-RT10-06K-230V OPTIMA-RT10-10K-230V

ISOTX-06K-OPT-RACK ISOTX-10K-OPT-RACK

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USER MANUAL - OPTIMA RT10 6K/10K

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 Technical information on this manual is property of XMART

.

This manual Information cannot be copied or distributed totally

or partially without written approval of XMART.

 XMART can introduce modifications in their products or manuals without further notice. .  XMART is not responsible of mistakes or missing information in this manual.  XMART is not responsible for wrong use a third part can do of this information.  Trademarks and logos in this manual are property of their owners.

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TABLE OF CONTENTS

1. GENERAL SAFETY INSTRUCTIONS

2. SAFETY, QUALITY AND PERFORMANCE STANDARDS

3. PRODUCT DESCRIPTION

4. INSTALLATION

INSTALLATION INDIVIDUAL UPS INSTALLATION PARALLEL UPS

5. OPERATION MODES

6. OPERATION INTERFACE (KEYBOARD & LCD)

7. UPS CONFIGURATION

8. START-UP

INDIVIDUAL UPS

PARALLEL UPS

9. ERROR & ALARMS CODES / TROUBLESHOOTING

10. SOFTWARE

11. BATTERIES: MAINTENANCE

12. BATTERIES & CHARGER: CONFIGURATION & SERVICE

13. SUPPORT & WARRANTY

14. REAR PANEL

15. SPECIFICATIONS

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1. GENERAL SAFETY INSTRUCTIONS

WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and operating this

product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for future consults.

UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or negligent practices at the moment of install, starting up or maintain this product. UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation.

SAFETY:

ELECTRIC SHOCK RISK

This product operates with dangerous voltages. It must be installed, operated and maintained ONLY by qualified technicians trained for this kind of products. Service personnel MUST know and understand very well all electric risks related to this product.

If you are not qualified technician do not try to install, operate or repair this product.

CAUTION: There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line.

CAUTION: Inside this equipment, due to internal batteries, there are ALWAYS dangerous voltages, EVEN the UPS is OFF and unplugged.

CAUTION: There are dangerous voltages in internal DC Capacitors. Wait at least 10 minutes after turning off UPS before opening it to

access inside.

CAUTION: Power off UPS and unplugged it from AC Line before opening it to access inside this unit.

CAUTION: Before starting the opening procedure, remove all jewelry and metallic objects such as: Rings, Watches, Bracelets, etc., because

they could contact conductive parts and components inside the UPS and this might cause discharges and/or short circuits. Make sure using tools properly isolated to avoid electrical risks.

WARNING: This product has been designed to be used indoors protected from water, direct sun light, dust and extreme temperature.

WARNING: Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.

WARNING: This UPS must be connected to appropriate electrical service according to selected model. Technical specs label in the UPS

shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could damage the unit permanently.

WARNING: Do not connect AC motor based equipment without a careful sizing of the UPS based on inrush current instead of average current. Inrush current typical of motor based system could overload this UPS.

WARNING: In case of emergency, power-off UPS and turn it off by <OFF> button in front panel. Then call technical service.

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2. SAFETY, QUALITY AND PERFORMANCE STANDARDS

SAFETY - LOW VOLTAGE DIRECTIVE (2006/95/EC) UPS Part 1-1: General & Safety UPS in accessible areas

IEC/EN 62040-1

ELECTROMAGNETIC COMPATIBILITY - EMC DIRECTIVE (2004/108/EC)

UPS, Part 2, Electromagnetic Compatibility: Radiated & Conducted

IEC/EN 62040-2 (Cat 3)

Low Freq. Conducted Disturbances & Signals:

IEC/EN 61000-2-2

Electrostatic discharge immunity Test:

IEC/EN 61000-4-2 (Level 4)

Radiated radio Frequency immunity:

IEC/EN 61000-4-3 (Level 3)

Electrical Fast Transient / burst immunity:

IEC/EN 61000-4-4 (Level 4)

Surge immunity:

IEC/EN 61000-4-5 (Level 4)

Conducted Immunity:

IEC/EN 61000-4-6 (Level 3)

Power frequency magnetic field immunity:

IEC/EN 61000-4-8 (Level 4)

PERFORMANCE: UPS Part 3: Methods of operation, specifications and test requirement

IEC/EN 62040-3

IT Equipment. SAFETY. Part 1: General Requirements

IEC/EN 60950-1

BATTERY SAFETY

EN 50272

CE compliant

IP PROTECTION

IP20 (static)

QUALITY MANAGEMENT:

Manufactured under: ISO 9001 : 2000

ENVIRONMENTAL MANAGEMENT:

Manufactured under: ISO 14001 : 2004

TRANSPORTATION:

IEC/EN 300019-2-2, Class 2.3

This product has been designed to operate in industrial and commercial applications. If it is used in different application, some considerations for avoiding interferences could be necessary. After manufacturing modifications made on this product by user or the use of this product as a part of a system could affect its performance and the compliance of regulations listed in above table. XMART is not responsible of modifications made on this product or its accessories after manufacturing.

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3. PRODUCT DESCRIPTION

This is an Uninterruptible Power Supply (UPS) ONLINE DOUBLE CONVERSION with IGBT technology at rectifier and inverter stages. It generates a pure SINEWAVE output free of noise and imperfections for powering and protecting your valuable system. This UPS is the right choice to protect hardware and data in critical workstations and servers applications.

This product has been designed to operate under hostile electrical conditions but offering a reliable performance with outstanding features and characteristics. It is 100% compatible to operate connected to low quality AC sources like power generators.

Our monitoring software allows configuring and controlling this UPS by any of available communications ports: USB/RS232 or LAN Ethernet optional card (under SNMP protocol).

This model can be installed in both tower format and inside 19” rack cabinets. Rack installation requires some mounting accessories not included with the product,

This UPS comes with 2 main modules:

1- UPS Module: This module contains electronic and power parts. It operates with 220/230V AC input and generates a 220/230V AC

output. 6KVA model is 2U height meanwhile 10KVA is s 3U height module.

2- Battery Module (XBAT): This product includes 1 external Battery module named as XBAT. Inside this module are installed all batteries required by the UPS. It is a 3U height module.

ISOTX (optional): There is an additional and optional module named ISOTX. It is an isolated transformer that can be connected to UPS output. ISOTX generates 2 isolated outputs at 120Vac. It is a 3U height module.

WARNING: In case of installing an optional external ISOTX module, the maximum power of the system will be about 7% lower than max. power of the UPS since part of the power (7% approx.) will be dissipated in the ISOTX.

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4. INSTALLATION

This section of the manual covers installation procedure and instructions for this UPS series. Before doing installation you must revise and understand sections related to safety and site conditions.

SAFETY INSTRUCTIONS

WARNING: Before revising this section you must read and understand very well section 1 of this manual: “GENERAL SAFETY INSTRUCTIONS”.

WARNINGS, RECOMMENDATIONS AND LIABILITY LIMITATION

REACH AND LIABILITY LIMITATION: The preparation of the site, wiring and all protection devices must be supplied by end user and it will

not be responsibility neither the UPS distributor nor the UPS technician in charge of the start-up.

The place will be conditioned be end user or electrical contractor and must fulfill with local normative and directives and UPS technical requirements.

This manual describes minimal conditions and technical requirements with which the site must accomplish. Directives and requirements described in this manual, do not pretend to substitute in any way local electrical directives or normative. In some cases, local directives or regulations might be more exigent than UPS technical requirements described by this manual. In that case end user electrical contractor must be sure to comply with all related local electrical regulations and directives.

 Installation and start-ups MUST be done by qualified personnel only complying with safety procedures.  This kind of equipment has been designed to provide electrical output even when it is not powered-on.  UPS output could be energized even when UPS is turned-off in case external bypass is activated.  Internal or external battery banks always can generate risk of electrical shock because high DC voltage.  External battery banks must be revised before connecting them to UPS to confirm their DC voltage is compatible with this UPS.  DC polarity of the Battery bank must be revised to confirm it is OK before connection. A reverse polarity can generate permanent

damage in batteries and UPS.

 This UPS is rated as “Class I” so it is recommendable to connect GROUND terminal to the EARTH before making any other connections.  Before making AC input connections, technicians must confirm all switches of input lines are in open state (OFF).  All installation instructions of this manual must be complied.  All local electrical regulations must be complied.  Power lines must be protected by protection devices against over current (breakers) or leak currents with capacity and technology

appropriate to effectively accomplish its function. Moreover, installation grounding must be correct.

 Install the UPS in well ventilated locations and leave room enough between UPS and close objects and structures  Do not connect to UPS equipment or devices that exceed its capacity, this would overload the UPS.  This product has been designed to be used indoors protected from water, direct sun light, dust and extreme temperature.  Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.  This UPS must be connected to appropriate electrical service according to selected model. Technical specs sticker in the UPS shows

the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could damage the unit permanently.

 Do not connect AC motor based equipment without a careful sizing of the UPS based on inrush current instead of average current.

Inrush current typical of motor based system could overload this UPS.

 We strongly recommend to place a warning sign on main electrical board to avoid external personnel manipulate AC lines during

revision and start-up work is performed.

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EN-IEC 62040-1: EXTERNAL BACKFEED PROTECTION

In case backfeed protection is required, an automatic external protection circuitry must be installed to provide this kind of protection to comply with EN-IEC 62040-1. This external protection device is not included with this product. External backfeed device must be rated to drive maximum UPS current.

Backfeed protection system must be automatic and must assure to avoid internal voltage of the UPS can feed input AC lines under battery mode. Under normal conditions, UPS internal design avoids this kind of situations happens. However, a failure in the UPS internal Bypass Switch could allow output voltage of the UPS inverter could be driven to the AC input lines through internal bypass lines. In battery mode, an operator working on input AC terminals does not expect to find voltage in input lines of the UPS so that a backfeed failure could represent an electrical shock risk for the operator.

An effective backfeed design must be able to open automatically all UPS AC input lines when AC main is power-off.

*** External Backfeed protection device is not included with this product.

In below figure a typical automatic backfeed protection design is described.

C: 2 Poles Contactor. Normally Open. Coil voltage same tan UPS input AC voltage. Max. current similar to max. UPS input current. R: AC Relay. Normally Open. F: General purpose AC fuses. Operating voltage similar to UPS input AC voltage.

WARNING LABEL:

We strongly recommend to place warning labels in all electrical boards related to UPS circuit lines to indicate an UPS is connected to the board. This is because a dangerous voltage could be feed by the UPS on the electrical board even AC main service is out of order.

Label design should include following information:

VOLTAGE BACKFEED RISK

UPS CONNECTED TO THIS CIRCUIT Before working on this circuit: * Isolate UPS * Check for dangerous voltage in all circuit terminals.

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SITE INSPECTION AND INSTALLATION CONDITIONS

REGULATIONS AND LEGAL DIRECTIVES

It is necessary to check that installation site, wiring and power protection in the installation supplied by end user, fulfill technical parameters required by UPS. A particular installation might accomplish with UPS requirements but not with local directives and regulations. The end user and/or electrical contractor will be responsible of watching for complying with electrical regulations and normative during electrical installation managed by end user. Inspection performed by installation technician is not intended to confirm regulations and directives accomplishing but only with technical needs for optimal UPS operation.

SITE INSPECTION

 During transport of this UPS from a cold place to a warmer and more humid one, some condensation could be generated. Leave

the UPS for at least 2 hours to climate to new installation site.

 Do not install the UPS outdoors or near water sources nor in wet environment  Do not install the UPS in sites exposed to sun light or heat sources. Temperature at operation site should never rise over 35 ºC.

Batteries’ life shortens over 25 ºC.

 Installation site must be dry, fresh, free of dust, fibers and any other objects (conductors or not) suspended in the air that could

get into the UPS thru the ventilation system (Fan).

 Do not block UPS ventilations

UPS INPUT AND OUTPUT POWER LINES PROTECTION

AC LINES PROTECTIONS DEVICES:

All UPS Inputs and outputs must be protected by circuit breakers and current leak protections. Protection capacity and type must fulfill local regulations as well as directives from this manual. Grounding must be according to local directives as well.

LEAK CURRENT PROTECTION: In many countries, now a day, it is legally required to install protections against current leakage to protect human beings in cases of leaks o discharges to ground. It is responsibility of the end user and/or electrical contractor selecting and including these protection devices in the electrical circuit of the UPS.

DC PROTECTIONS DEVICES:

For Ex models (with external batteries) there must be also DC Circuit Breakers between UPS and battery bank. Some Models include a DC breaker on the rear panel for external battery pack protection; otherwise an external DC Circuit breaker must be installed.

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SITE INSTALLATION

This UPS can be installed in both vertical format or inside a 19” rack cabinet.

19” RACK MOUNTING

Rack UPS must be installed using L-Shape type guides for supporting UPS weight. Usually this kind of supports is provided with rack cabinets. If not, UPS distributor can provide original XMART telescopic guides as optional accessory. Small black handles included with the UPS are only for locking purposes. UPS cannot be supported only by these handles.

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VERTICAL MOUNTING

UPS can be installed in vertical format by using plastic supports (Fig 1 & 2). These supports are included inside the box.

2 MODULES: UPS+XBAT:

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3 MODULES: UPS+XBART+OPTIONAL ISOTX

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LCD ROTATION

UPS display can be rotated 90º for easy reading in both vertical and horizontal installations.

To rotate LCD follow next steps:

1- Unlatch LCD according to step 1 2- Separate LCD from the UPS frame 3- Rotate LCD as needed 4- Re-install LCD in the UPS. Double check LCD is latched on the UPS frame.

EXTERNAL BATTERY CABINETS (XBAT) – CONNECTION PROCEDURE

External batteries must be connected to UPS by using original XMART DC cable provided inside the box,

IMPORTANT: All OPTIMA RT 6K and 10K work with 240VDC battery voltage. This voltage is provided by battery packs by connecting 20 batteries 12VDC in series. There could be some UPS models working with a different DC voltage. User must check carefully XBAT voltage is compatible with the UPS DC voltage before making DC connections. In case electrical information given by this manual does match with information provided by product labels, user must consider information on labels or printed on the product.

1) Place UPS module close to original XMART XBAT modules.

2) Check all DC switches on XBAT are in OFF state.

3) Connect UPS to first XBAT module by using original DC cable

4) In case system has more than 1 XBAT, connect XBAT#1 to XBAT#2. Then XBAT# 2 to XBAT#3 and so on.

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CIRCUIT BREAKERS AND WIRING SELECTION

Breakers and gauge of the wires used in input and output lines must be rated to drive current values in Amps as indicated in below tables. NOTE every country has its local electrical requirements and regulations. If local electrical regulations require higher rates than suggested values in this section, please follow local regulations. Below wire gauge values are based on 1999 NEC for individual copper cables at 30ºC room temperature.

RT UPS

INPUT 220Vac 1Ph

OUTPUT 220Vac 1Ph

EXT. BATT (240Vdc)

MODEL

BREAKER & WIRING

6KVA

Output 220Vac

AC Breaker: 40A (Curve D)

Max. Nominal Current: 36A

Wiring (min. size):

10AWG (6 mm2)

AC Breaker: 40A (Curve D)

Max. Nominal Current: 36A

Wiring (min. size):

10AWG (6 mm2)

DC Breaker: 50A DC (Curve C)

Max. Nominal Current: 30A DC

Wiring (min. size):

10 AWG (6 mm2)

10KVA

Output 220Vac

AC Breaker: 63A (Curve D)

Max. Nominal Current: 60A

Wiring (min. size):

8AWG (10 mm2)

AC Breaker: 63A (Curve D)

Max. Nominal Current: 60A

Wiring (min. size):

8AWG (10 mm2)

Breaker: 63A DC (Curve C)

Max. Nominal Current: 50A DC

Wiring (min. size):

8 AWG (10 mm2)

Original XMART Battery modules have their own DC breaker so no external DC breakers are required between UPS and XBAT.

ISOTX

1 TOTAL OUTPUT: 1 x 120Vac (N1*)

(100% Watts)

SEPARE OUTPUTS: 2 x 120Vac (N2*)

(50% Watts C/U)

6KVA with ISOTX Output 110/220V

Unique Output Capacity: 6000VA / 5400W

Output Voltage: 120Vac

AC Breaker: 80A (Curve D)

Max. Nominal Current: 70A

Wiring (min. size): 6AWG (16 mm2)

VA/W per Output: 3000VA / 2700W

Output Voltage: 120Vac

AC Breaker: 40A (Curve D)

Max. Nominal Current: 36A

Wiring (min. size): 10AWG (6 mm2)

10KVA with ISOTX

Output 110/220V

Unique Output Capacity: 10000VA / 9000W

Output Voltage: 120Vac

AC Breaker: 125A (Curve D)

Max. Nominal Current: 120A

Wiring (min. size): 3AWG (35 mm2)

VA/W per Output: 5000VA / 4500W

Output Voltage: 120Vac

AC Breaker: 63A (Curve D)

Max. Nominal Current: 60A

Wiring (min. size): 8AWG (10 mm2)

IMPORTANT: Above wire gauge values are only a recommendation.

The wire size is strongly affected by diverse factors such as: Operation temperature, wire length, type of wire and kind of installation. Electrical contractor must assure an appropriate selection for wire and protection devices sizing for complying with local regulations for electrical installations. Wiring colors must be selected according to local directives and regulations

NOTE: If ISOTX is configured with 1 output 220Vac, table 1 of this section can be consulted to find suggested values. N1*: If ISOTX configured with 2 outputs 120V connected in parallel allows 100% of power output N2*: If ISOTX is configured with 2 separate outputs 120V, each output can only supply 50% of max. output power.

We recommend to revise section 2 of this manual to find all ISOTX outputs configurations.

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4.1 INSTALLATION: INDIVIDUAL UPS – TERMINAL BLOCK

 Make sure the UPS is Off before starting the installation.  Remember to check all wires to be connected are not powered (including external batteries).

UPS + XBAT

UPS with 220V output generated by UPS inverter. This product has 2 basic modules: UPS & Batteries. This UPS can be feed with 220V-240V line (L-N) to generate one output with a configurable value: 208, 220, 230 or 240Vac. UPS module is connected to XBAT module by using original XMART DC cable.

AC TERMINAL BLOCK ON UPS

Remove TB cover plate located on rear panel to have access to Terminal Block.

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UPS + XBAT + ISOTX (OPTIONAL)

ISOTX module is an optional accessory not included with the UPS. It provides 2 galvanic isolated outputs 120V each. UPS output is connected to ISOTX input.

IMPORTANT: When ISOTX is connected, total power output is decreased in 7% because internal loses in the ISOTX.

AC TERMINAL BLOCK CONNECTION BETWEEN UPS AND ISOTX

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ISOTX OUTPUTS CONFIGURATION

ISOTX outputs can be connected in 3 different configurations according to the needs of the application.

IMPORTANT: When 2 x 120V output configuration is selected, each output can only provide 50% of the total UPS output power.

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4.2 INSTALLATION: PARALLEL UPS – TERMINAL BLOCK

OPTIMA T10 & RT10 UPS allow connection in parallel up to 3 units. A system based on parallel UPS could offer a more reliable protection for the load in case it is dimensioned to work as redundant system. Parallel connection also allows system can grow in power by adding extra units. For working parallel as a parallel system, all units must share same AC input and AC output. Some control cables must be also connected between units of the system so that UPS will be able to know important information to share the load efficiently. All input and output lines must have their own breakers (one per UPS) for safety reasons and for allowing isolation of any UPS when required.

RCCB: Residual Current Circuit Breaker BKR: Magneto-thermic Breaker

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AC LINES: CONNECTION DIAGRAM

OPTIMA T10 & RT10 230 and OPTIMA T10 & RT10 with optional ISOTX.

OPTIMA RT10 6K/10K

UPS with 220V output directly from inverter

IMPORTANT: It is recommendable all output neutral lines are connected directly without breakers. It is important neutral

lines are connected always since neutral is an important electrical reference for all UPS of the parallel system. In battery mode the lack of connection of output neutrals could generate synchronization errors between UPS. In case neutral lines are connected through breakers, there is a possibility of a wrong operation of breakers that forces error states.

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OPTIMA RT10 6K/10K + ISOTX : 1 OUTPUT x 120VAC

To provide 1 output in 120Vac able to supply 100% of total UPS power, 2 individual 120Vac outputs must be connected by jumpers in terminal blocks (L1-L2 & N1-N2) as indicated in below figure.

In case of 3 UPS, third UPS must be connected following same principle.

IMPORTANT: It is recommendable all output neutral lines are connected directly without breakers. It is important neutral

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OPTIMA RT10 6K/10K + ISOTX : 2 x 120VAC

With this configuration, each output will be able to provide 50% of total UPS power.

In case of 3 UPS, third UPS must be connected following same principle.

IMPORTANT: It is recommendable all output neutral lines are connected directly without breakers. It is important neutral

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OPTIMA RT10 6K/10K + ISOTX : 1 x 220VAC

To provide 1 output in 220Vac able to supply 100% of total UPS power, 2 individual 120Vac outputs must be connected in series by jumpers in terminal blocks (N1-L2) as indicated in below figure.

In case of 3 UPS, third UPS must be connected following same principle.

IMPORTANT: It is recommendable all output neutral lines are connected directly without breakers. It is important neutral

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CONTROL CABLES: CONNECTION DIAGRAM

Parallel system requires all UPS share some important control information by parallel control cables. There are 2 kind of control cables: SHARED CURRENT & PARALLEL CONTROL. They must be connected as indicated in below figure:

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5. OPERATION MODES

This is a True On Line Double Conversion UPS and it is designed to offer clean, bump-less and highest quality power to your computer related equipment protecting also your valuable data. Power delivered by UPS is 100% sine wave as main line. According to AC main service, and how UPS has been configured, it may operate in following modes:

ONLINE NORMAL Mode

When UPS is off by selecting ON push button in front panel UPS enters into ONLINE NORMAL mode if AC main service is inside acceptable input range. Under this mode UPS Inverter powers outputs and the energy is taken from DC voltage coming from AC/DC converter. Batteries are charged by AC Line if required.

BATTERY Mode (Also known Inverter Mode)

If under ONLINE NORMAL mode UPS detects a problem in AC input Line it enters in battery mode. Under this mode UPS takes energy from batteries to feed inverter that generates power for the output. There are no transfers neither micro-cuts on UPS output as inverter was already working. The only difference is that energy is now coming from batteries instead of rectifier output. Transfer time is actually Zero (0ms). UPS also can enter in battery mode when it is turned on without an acceptable AC input.

STATIC BYPASS (INTERNAL BYPASS):

This mode can be adopted if UPS configuration allows BYPASS mode. This configuration is done by using configuration menus in LCD. Factory preset for 6K and 10K models is BYPASS mode allowed.

Under bypass mode, UPS AC output is feed from UPS AC input. This mode can be adopted by operator by pressing OFF button in front panel (if BYAPSS mode is enable) or automatically in case a problem is detected by UPS. When UPS is in bypass mode, in case AC input is interrupted, output will be interrupted also and UPS will power off. No battery mode can be adopted from bypass mode.

Bypass mode can be caused by any of below conditions:

1- Bypass mode is adopted, in case ON button has not been activated as soon as UPS detects a valid AC input on its terminals.

(If bypass mode is not enable, UPS will simply lights its LCD. Outputs will keep powered off)

2- Bypass mode is adopted as soon as a problem is detected in its internal circuitries. 3- Bypass mode is also activated in case an external overload is detected in UPS output. It happens when equipment connected

to UPS output requires a power higher than max. power of the UPS

MAINTENANCE BYPASS:

This is the mode adopted when external bypass switch is activated. On this mode output is feed directly from AC input through external bypass lines. On Maintenance Bypass mode, UPS can be turned-off for maintenance. In OPTIMA models tower type (T09W and T10) there is a maintenance bypass switch (named MBS) located on rear panel. This switch is covered by a safety plate. In OPTIMA RT (RT9W and RT10) the MBS must be external.

Additionally, this UPS can adopt under operator demand other operation modes as described:

FREQUENCY CONVERSION:

This UPS offers a very sophisticated function named frequency conversion (CF) that allows UPS to generate power output at determined frequency value (50Hz or 60Hz) no matter input frequency value. UPs will be able to generate output at 50Hz even input source is at 60Hz or generate 60Hz even if connected to 50Hz source. This function can be configured and activated by LCD. Revise configuration section of this manual.

ECO:

Under this mode, UPS powers outputs from the AC input. This is a kind of supervised BYPASS mode. As soon as AC input is out o f acceptable input range for ECO mode (as defined on LCD configuration menus), UPS switch UPS from ECO to ONLINE mode or battery mode. Online mode is adopted if input range is acceptable for ONLINE mode. Switching from ECO to other mode takes about 4ms to10ms. ECO mode must be activated on LCD according to configuration section of this manual.

IMPORTANT NOTES:

1.- Under CF mode, UPS will disable BYPASS mode. Since UPS has been configured to generate output with frequency value different to input frequency, BYPASS mode is disable to avoid a not acceptable frequency value at output.

2.- When CF function is activated, maximum power output is de-rated to 60% of maximum nominal capacity. For example, for a 10KVA (8KW) model, when CF is activated maximum output is decreased to 6KVA (4.8KW).

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MAINTENANCE BYPASS

From time to time, all UPS require some kind of maintenance that can only be performed if UPS is powered-off. In that case, an external maintenance bypass switch is actuated to keep system running by feeding it from the AC input service even UPS is powered-off.

 OPTIMA tower 6K and 10K have their own MBS switch located on rear panel.  OPTIMA RT 6K and 10K require an external MBS switch. XMART can provide as an option MBS accessory named MBS-10K-TB

BEFORE ACTIVATING ANY KIND OF EXTERNAL BYPASS SWITCH, UPS MUST BE SET IN INTERNAL STATIC BYPASS MODE. IF NOT INVERTER OUTPUT OF THE UPS WILL BE SHORTED WITH AC MAIN INPUT. THAT SITUATION COULD PRODUCE PERMANENT DAMAGE IN THE UPS.

MBS located on rear panel of OPTIMA tower models has a safety plate. As soon as this plate is removed, UPS adopts static bypass mode to prepare UPS to the imminent external BYPASS activation. For RT models, the XMART MBS-10K-TB external accessory also has this safety plate and a related status signal cable to allow OPTIMA RT UPS to know when safety plate is removed.

IMPORTANT:

Standard RT9W model does not has status port for safety plate detection so operator MUST change UPS to static bypass mode before actuating external bypass switch. Meanwhile UPS in under maintenance bypass mode, load is powered by AC input service so any problem in main service will affect directly to the load.

GENERIC EXTERNAL BYPASS SWITCH: In case user decides to install a generic external bypass switch without a safety plate status signal, the operator will be responsible of setting UPS in static bypass mode before actuating the external switch. External bypass switch are usually installed according to below figure:

PROCEDURE FOR ACTIVATING EXTERNAL BYPASS

1) Confirm bypass mode is allowed in UPS configuration. Check input voltage is in the acceptable input range for bypass mode.

2) Set UPS in static bypass mode by pressing OFF button in front panel. Ups will adopt bypass mode only in bypass is allowed by

configuration and input is inside bypass range. Check bypass LED in front panel is ON and online LED is OFF.

3) Activate External BYPASS switch to bypass position to connect AC input directly to the load.

4) Once the load is powered by AC main input service, UPS can be powered off for maintenance. If there are external batteries,

proceed to open DC switches on XBAT to disconnect batteries from the UPS.

COMING BACK FROM MAINTENANCE BYPASS MODE TO NORMAL MODE

With system in maintenance bypass mode (Input lines open and UPS powered-off):

1) Power AC input lines and switch-ON input breaker located on rear panel of UPS. If UPS has external batteries, connect them to

the UPS switching-on DC switches on XBAT rear panels.

2) Verify UPS enters in static bypass mode. Bypass LED must be ON and online LED must be OFF

3) Actuate external bypass switch to OFF state (open). In case of using a XMART MBS, set it to BYPASS position and re-install its

safety plate.

4) At this moment load is feed by UPS output in static bypass mode.

5) Turn UPS on by pressing ON button on front panel. Keep ON button pressed during 2s or longer.

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OPERATION MODES LCD SCREENS (230VAC)

LCD screens for 120V UPS models are similar but showing values related to 120V instead of 230V

OPERATION MODE

DESCRIPTION

LCD

STANDBY

A- When bypass is not allowed UPS output is powered-off (0V). It happens when UPS detects a valid input voltage but ON button has not been pressed. B- Flow chart indicates AC input is used to recharge batteries only.

ONLINE

A – In online mode, Input voltage indicates a valid AC input close to (232VAC). B – Output voltage is displayed in upper left corner (B) C – Flowchart indicates AC input is used to recharge batteries but also feeds rectifier input. UPS output is generated by inverter.

BATTERY MODE

A- Input indicator at bottom left corner (A) shows Battery voltage since there is no valid AC input detected. B- Output indicator displays AC output generated by UPS inverter. C- AC input symbol must be turned off representing there is no valid AC input detected by UPS. D- Clock symbol lights and backup time is displayed on the screen.

BYPASS MODE

A- Input and output indicators must show a similar value since output is been feed by input through static internal bypass line. B- Flowchart shows static bypass line is active. Converters icon is turned off representing inverter is OFF.

ECO MODE

A- ECO symbol is active on LCD B- Flowchart indicates output is powered from input.

FREQUENCY CONVERTER MODE

A- FC CONVERTER symbol is activated to indicate FC conversion mode is active.

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ERROR/FAILURE MODE

A- When a failure is detected, UPS display error code with alert symbol on screen.

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6. OPERATOR INTERFACE: KEYBOARD & LCD

UPS front panel is equipped with 4 buttons, 4 LEDs and a LCD display.

LEDS DESCRIPTION:

UPSMODE

Bypass

Line

Battery

Fault

UPS turning on

● ● ●

●

BYPASS active

● ○ ○

○

NORMAL Online active

○ ● ○

○

BATTERY mode active

○ ○ ●

○

CF Mode active

○ ● ○

○

Battery test in progress

● ● ●

○

ECO mode active

● ● ○

○

FAULT mode active

○ ○ ○

●

● LED ON / ○LED OFF

KEYBOARD:

UPS TURN-ON:

Keep it pushed during 2 seconds. Is button is release before required time UPS will not turn on.

ENTER:

When UPS is in configuration mode, this key operates as ENTER

UPS TURN-OFF:

Press during 2 seconds to turn UPS off

SCAPE:

When UPS is in configuration mode, this key operates as SCAPE

BATTERY TEST

Operator can manually initiate a Battery test when UPS is ONLINE if this key is selected

When UPS is in configuration mode, this key operates as UP ()

< MUTE / DOWN>

ALARM MUTE

Some no critical alarms can be muted when this key is selected

DOWN

When UPS is in configuration mode, this key operates as DOWN ()

< TEST> + < MUTE>

CONFIGURATION MODE

By pressing these 2 keys at same time, UPS enters in configuration mode.

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LCD DESCRIPTION

LCD can be divided in 6 functional areas:

OUTPUT INFORMATION:

It displays: AC Input voltage, DC Battery voltage, Input frequency (in Hz)

INPUT INFORMATION:

It displays: AC output voltage, Output frequency (in Hz)

ALARMS & ERRORS

This section of the LCD displays active alarms and errors providing codes and descriptive symbols. This section also shows remaining runtime in battery mode.

(1) + (2) : UPS Runtime (2) + (3) : Alarm/error code (2) : Menu ID (in CONFIGURATION mode) (4) : Not used in this model (5) : Battery fault active (6) : Battery low level (7) : Output Overload detected (8) : Output short-circuit detected

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FLOWCHART – UPS STATES & MODES

This section displays graphically operation mode and state of the UPS:

(1) : Valid AC Input detected (2) : Battery symbol (3) : Converters (Rectifier & Inverter) (4) : UPS output powered (5) : BYAPSS internal static line active (6) : ECO mode active (7) : Audible alarm beep muted

OUTPUT POWER METER

This area displays graphically by a 4 segments bar the power supplied by the UPS:

25%: Supplied Power is between 0 - 25% 50%: Supplied Power is between 26 - 50% 75%: Supplied Power is between 51 - 75% 100%: Supplied Power is between 76 - 100%

BATTERY LEVEL METER

It shows by a 4 segments bar the charge level of batteries:

25%: Between 0 - 25% 50%: Between 26 - 50% 75%: Between 51 - 75% 100%: Between 76 - 100%

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7. UPS CONFIGURATION

Configuration menu allows setting of functions and parameters of the UPS.

Menu is activated by pressing < TEST> + < MUTE> at same time during 1 second with UPS in STAND-BY or BYPASS mode (powered but without activation of ON button).

In configuration mode, LCD displays ID of the menu and values of 2 adjustable parameters:

( 1 ) : MENU ID ( 2 ) : Function name ( 3 ) : Configurable value

KEYBOARD IN CONFIGURATION MODE:

<TEST / UP> Used as  key to navigate or changing parameters value

<ON / ENTER> Used as <ENTER> key to confirm modifications

<MUTE / DOWN> Used as  key to navigate or changing parameters value

AVAILABLE FUNCTIONS UNDER EACH OPERATION MODE

FUNTION

DESCRIPTION

Bypass

Normal

ECO

CVCF

Battery

Test

Output Voltage

●

CF function

●

Input voltage range for BYPASS

●

Input frequency range for BYPASS

●

ECO Enable/Disable

●

Input voltage range for ECO

●

Input frequency range for ECO

●

Bypass Enable/Disable

●

Maximum Runtime setting

● ● ● ● ●

●

RES (not used)

No batteries start-up function

● ● ● ● ●

●

Battery voltaje setting

● ● ● ● ●

●

Battery charger setting

● ● ● ● ●

●

Inverter setting

● ●

●

UPS output setting

● ●

●

● Function available.

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CONFIGURATION MENU:

This model has configurable functions as listed in below table:

OUTPUT VOLTAGE:

- For 220V/230V models: Operator can select between: 208Vac / 220Vac / 230Vac / 240Vac. Factory set to: 230V

- For 120V models: Operator can select between: 110Vac / 115Vac / 120Vac / 127Vac. Factory set: 120V

CF: ENABLE / DISABLE FREQUENCY CONVERTER FUNCTION: CF can be enable/disable by setting PAR. 03: CF = Enable NCF = Disable If CF is enable PAR 02 must be set to preferred frequency value: 50Hz or 60Hz This function allows UPS to generate output at selected frequency no matter value of input frequency

If ATO is selected, output frequency will be set by input frequency read when UPS started by first time: from 46 to 54 Hz will set to 50Hz from 56 to 64 Hz will set to 60Hz

** IMPORTANT:

1) If CF is active, output power is decreased by 30%. It means max. UPS power will

be 70% of max. rated power. Example: a 10KVA only will be able to supply 7KVA max.

2) BYPASS mode is automatically prohibited if CF is activated.

BYPASS: INPUT VOLTAGE RANGE

- Valid input VOLTAGE range for bypass mode can be configured by setting high limit and low limit: PAR 03: sets high limit (in Vac) PAR 02: sets low limit (in Vac)

BYPASS: INPUT FREQUENCY RANGE

- Valid input FREQUENCY range for bypass mode can be configured by setting high limit and low limit: PAR 03: sets high limit (in Hz) PAR 02: sets low limit (in Hz)

ECO ENABLE / DISABLE: ENA : ENABLE DIS : DISABLE

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ECO – INPUT VOLTAGE RANGE (Vac) Function 02: High Limit Function 03: Low Limit

Set values with keys:  & 

ECO – INPUT FREQUENCY RANGE (Hz) Function 02: High Limit Function 03: Low Limit

Set values with keys:  & 

BYPASS – ENABLE / DISABLE: PAR 02: OPN: Allowed: according to PAR 03. FBD: Prohibited: BYPASS not allowed under any condition PAR 03: ENA: Enable: Bypass allowed in both manual and automatic. DIS: Disable: Automatic Bypass allowed but manual is prohibited Set values with keys:  & 

MAXIMUM RUNTIME: This function sets maximum time in Battery mode. 000 a 999: Max. Time in minutes. DIS: Disable. Runtime will be limited by Battery charge level only. Set values with keys:  & 

NOT USED IN THIS MODEL

NO BATTERIES START-UP: Enable/Disable YES: Allowed NO: Not allowed

BATTERY VOLTAGE SETTING: ** ONLY FOR TECHNICAL SERVICE ** ADD: Increase SUB: Decrease Set values with keys:  & 

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CHARGER VOLTAGE ADJUSTMENT: ** NO MODIFICATIONS RECOMMENDED – ONLY BY TECHNICIANS ** Charger voltage can be adjusted ADD: for increasing SUB: for decreasing Set values with keys:  & 

INVERTER VOLTAGE ADJUSTMENT: ** NO MODIFICATIONS RECOMMENDED – ONLY BY TECHNICIANS ** Inverter voltage can be adjusted ADD: for increasing SUB: for decreasing Set values with keys:  & 

UPS VOLTAGE ADJUSTMENT: ** NO MODIFICATIONS RECOMMENDED – ONLY BY TECHNICIANS ** Inverter voltage can be adjusted ADD: for increasing SUB: for decreasing Set values with keys:  & 

LCD CODES AND TEXTS:

TEXT

DESCRIPTION

BAT

Battery (Batería)

Frequency Converter Function Enable (Función de Convertidor de Frecuencia Activado)

NCF

Frequency Converter Function Disable (Función de Convertidor de Frecuencia Desactivado)

ON (Encendido)

OFF

OFF (Apagado)

ENA

Enable (Habilitado)

DIS

Disable (Des-habilitado)

ATO

Auto mode (Modo Automático)

SUB

Subtract (Disminuir)

ADD

Add (Aumentar)

PAR

Parallel (Paralelo)

RES

Reserved (Reservado)

FBD

Not Allowed (No permitido)

OPN

Allowed (permitido)

OPV

Output Voltage (Voltaje de salida)

AUDIBLE ALARMS BEEPS

ERROR/FAILURE:

Continuously

BATTERY MODE:

1 "Beep" / 4 seconds

BYPASS MODE:

1 "Beep" / 2 minutes

LOW BATTERY:

1 "Beep" / 1 second.

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8. START-UP

INSPECTION BEFORE START UP

1. Make sure all wires are tightly connected to terminal block. Any loose connection will produce overheating, failures and damage to

UPS.

2. Make sure all instructions of installation sections have been performed correctly.

3. Put the terminal block cover back in its position to avoid access to wiring

4. Check EPO port:

 EPO Port closed (Wired): EPO function disabled  EPO port connected to an emergency switch: EPO function available by activation of Emergency Switch; which must be

“Normally Closed” type in order to guarantee that UPS will shut down when circuit opens.

5. Check Maintenance Bypass Switch (MBS) located in UPS rear panel is in UPS position and its safety cover plate is duly installed.

6. Make sure all external protection devices in input and output lines are in open (OFF) position.

SINGLE UPS - START UP PROCEDURE

1. Make sure all equipment connected to UPS are off

2. Power input lines ON at electrical board by setting Circuit Breaker to ON

3. Put Battery Bank breaker to ON (in case UPS has XBAT connected)

4. Put AC INPUT Breaker to ON in UPS rear panel.

5. LCD of UPS must turns on. UPS should adopt bypass mode.

6. Start up the UPS by pressing <ON> push button during a couple of seconds. ON button must be pressed until LCD shows the text

“ON”. If ON button is released before that, UPS will not turn-on.

7. UPS will run an auto-test and few seconds later, UPS leaves By-Pass mode to enter in Normal Online Mode, also known as “AC

Mode”. ONLINE LED must light in green color.

8. Switch external output breakers to ON position.

9. Power on sequentially each protected equipment. The front panel LCD should show the load increase as equipment starts.

10. Once all equipment are on, the total power consumption (load) should not exceed UPS capacity.

11. At this moment UPS working under NORMAL AC-MODE and the system is supplied by UPS.

NOTE 1: If any error or warning message is indicated in LCD, please revise Troubleshooting section of this manual.

NOTE 2: UPS batteries maybe are not fully charged. UPS could require about 4 to 6 hours to recharge batteries up to 100% of their

capacity.

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PARALLEL UPS - START-UP

MANDATORY REQUIREMENTS FOR PARALLEL UPS

If all these requirements are not complied parallel UPS will not be able to be started-up.

1.- Maximum quantity of UPS for working in parallel is 3 units

2.- All UPS must be same model and with compatible firmware. If units are manufactured in different production batches, check with your distributor to confirm all units are compatible for parallel connection (similar firmware).

3.- All configurable parameters in LCD menus must be similar in all units.

4.- All MBS must be in UPS position and safety plate must be covered.

5.- In case of using external batteries, each UPS must have its own external battery pack. External batteries cannot be shared by 2 UPS.

6.- All UPS must be connected according to this manual.

7.- Sum of individual UPS capacities in Watts must be enough to support the total load to be connected to the system. It is highly recommended that UPS system has spare capacity at least of 25% to cover any future load expansion. If user needs system continues working even if one of the UPS goes to failure, the remaining UPS of the system must be able to assume the load. It means that in a 3 UPS system, the capacity of 2 UPS must be enough to support the load. In case of 2 UPS system, one of the UPS must be able to support 100% of the load. In that way, system will be able to work even if one of the units got failure. This is called as redundancy N+1.

START-UP – PARALLEL UPS

Check all previous requirements are complied. If not, do nott try to start-ups parallel UPS.

1.- Check parallel UPS are powered OFF and turned OFF.

2.- Check all input breakers are in OFF position.

3.- Power all AC input lines.

4.- Check external batteries are connected to UPS. Switch DC breakers to ON position for all XBAT.

5.- Switch input breaker to ON position in UPS #1. Wait until UPS complete its auto-test process and BYPASS LED turns ON.

6.- Repeat same procedure for UPS #2.

7.- In case of a 3 UPS system, repeat same procedure for UPS #3. IMPORTANT: It is highly recommended to turn UPS ON one by one, not at same time.

8.- When rear panel AC breaker is set to "ON", UPS recognize all other UPS previously powered ON in the parallel system and will get its own parallel identification as PAR 001 (master UPS), PAR 002 and PAR 003.

Example of LCD for UPS #1 (PAR 001):

9.- In case BYPASS mode is allowed in UPS, all UPS will go to BYPASS mode. If bypass mode is not allowed, all units will go to a waiting mode with outputs powered off.

10.- Double check configuration menus of each UPS to confirm all parameters are similar in all units of the system.

11.- After revision, ON button can be pressed to turn every UPS ON. One by one. Press ON button until message “ON” is displayed on

12.- LCD. After few seconds, all UPS in coordinated manner will enter at same time in ONLINE mode.

13.- Before closing external AC output breakers to connect AC outputs in parallel, it is mandatory to measure output voltage of each UPS to confirm all of them are similar. Measure with a digital voltmeter. Maximum acceptable difference is about 1.5Vac. If difference is above

1.5Vac technician must adjust output by modifying function 16 of configuration menu.

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14.- After confirming all output voltages in all units are similar, output breakers can be set ONE BY ONE in ON position. First UPS #1, then #2 and #3. At this moment AC outputs of all UPS are connected.

15.- Verify there is no error messages on LCDs. Now all UPS are working in parallel under ONLINE mode.

16.- Turn load ON equipment by equipment and check load output of UPS is below maximum limit. Output power indicator on LCD provides this information in real time.

ADDING A NEW UPS IN A PARALLEL SYSTEM

For adding a new UPS to an operating system, all loads must be turned off and disconnected from UPS outputs. Total UPS quantity must be 3 or lower. Firmware of all UPS must be compatible for allowing parallel functionality. New UPs must be configured with similar LCD configuration menu than current UPS of the system. Follow the procedure explained in Installation Section of this manual.

REMOVING AN UPS FROM PARALLEL SYSTEM

There are 2 procedures to isolate and remove one UPs from operative parallel system:

A) Total Power-Off:

Powering off all UPS of the system. This is the less risky procedure.

B) Keeping Parallel system in ONLINE mode:

First check all below requirements are complied, before trying to follow this procedure.

Requirements for removing one UPS in operative UPS:

1.- This operation must be performed only by qualified and trained personnel.

2.- This operation must be coordinated with the system administrator. System administrator must know about the related risks of this procedure since the system could be shut down during operation because external reasons like:

- If during this operation occurs a failure in main AC line, battery backup of remaining UPS could not be enough to keep system running before reconnecting removed unit.

- External breakers could be activated randomly during operation so system could be tripped.

3.- There must be a detailed plan to perform this procedure identifying all maintenance activities to be performed on removed unit before reconnecting it.

4.- Remaining UPS must be able to support the power system after selected unit is removed.

5.- Each UPS must have their own external protections to allow total electrical isolation

6.- There must be enough physical room to allow comfortable access to all UPS of the system.

Note: if any of the above requirements cannot be complied, below procedure must not be performed.

In case all requirements can be complied proceed as follow:

1.- Power off selected UPS by OFF button in front panel. Note: OFF button must be selected twice. If OFF is selected only one time, UPS will not respond. Once UPS is turned off it will shut down its outputs but remaining LCD on. This UPS will not go to bypass mode since it is working in UPS system with other UPS generating their output from their inverters. At this moment any failure in AC main line must be supported by operative UPS.

2.- Set AC input breaker located in rear panel of the selected UPS to OFF position.

3.- Set external output breakers of selected UPS to OFF position.

4.- Set external input breakers of selected UPS to OFF position.

5.- Once LCD is turned Off, in selected UPS to be isolated, disconnect control parallel cables (parallel cables and current share cables) from its rear panel. Other operative UPS must keep their control parallel cables connected. NOTE: If you disconnect parallel control cables in any of the operative UPS of the system, a communication problem will occur and the parallel system will be shut down.

At this moment selected UPS is currently powered off and isolated so that it can be serviced or simply removed.

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9. ALARM & ERROR CODES / TROUBLESHOOTING

IMPORTANT:

 All alarm and errors are informed on the LCD by dedicated codes and symbols.  ALARMS: Are usually represented by blinking codes or symbols. Audible alarm beeps are also intermittent for alarms. Alarm

states do not avoid UPS working in ONLINE mode.

 ERRORS: Are usually represented by steady codes or symbols. Audible alarm for errors always sounds continuously. Error

states force UPS to go to Static Internal BYPASS mode.

ALARM SYMBOLS AND CODES

ALARM

ALARM SYMBOLS

AUDIBLE BEEP

OVERLOAD detected at UPS output

2 beep / s

LOW BATTERY 1 beep / s

BATTERY DISCONNECTED OR FAULTY

1 beep / s

BATTERY OVER-VOLTAGE

1 beep / s

INPUT FUSES BROKEN

1 beep / s

EMERGENCY POWER-OFF ACTIVATED

1 beep / s

HIGH TEMPERATURE

1 beep / s

CHARGER FAILURE

1 beep / s

* UPS BLOCKED: as consequence of detecting 3 overloads in less than 30 minutes OR * MBS cover REMOVED

1 beep / s

ALARMS

ALARM CODES

Battery Disconnected

Battery overvoltage

Los Battery

Overload at UPS output

FAN failure

EPO activated

Over temperature

Charger failure

Internal input fuse broken

Configuration mismatch in ONLINE for parallel (available only for UPS with parallel functionality)

Configuration mismatch in BYPASS for parallel (available only for UPS with parallel functionality)

UPS blocked by 3 consecutives overloads (in less than 30 minutes)

MBS safety plate removed

Input BYPASS unstable

Boot Loader failure

Some errors and alarms could block UPS until problem is solved and UPS unblocked by operator. Operator must be sure cause of problem has been solved before clear alarm and unblock UPS. Alarm can be deleted by pressing <UP> and <DOWN> keys at same time, when UPS is in BYPASS mode.

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ERROR CODES

ERROR CONDITION

ERROR CODE

ERROR SYMBOL

DC BUS start failure

DC BUS High

DC BUS Low

DC BUS unbalanced

INVERTER start failure

INVERTER High voltage

INVERTER Low voltage

SHORT CIRCUIT detected at INVERTER output

SHORT CIRCUIT detected at Battery SCR

SHORT CIRCUIT detected at inverter output

COMMUNICATION “CAN” error

DESBALANCED CURRENT IN PARALLEL SYTEM

OVER TEMPERATURE

CPU COMMUNICATION ERROR

OVERLOAD: Detected at UPS output

NEGATIVE OUTPUT: External device is injecting current to the UPS from its output.

SHORT CIRCUIT detected at Battery charger

BATTERY PROBLEM Start-up

RECTIFIER PROBLEM in Battery mode

DC BUS PROBLEM: Fast voltage variations detected at DC Bus.

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TROUBLESHOOTING

PROBLEM

PROBABLE CAUSE & SOLUCION

Short runtime in Battery mode

Low Batteries Charge: Recharge Batteries during 4-6 h. Old Batteries: Batteries must be replaced by new ones

ALARMS

PROBABLE CAUSE & SOLUCION

Output Overload

High power consumption connected to UPS: Disconnect no critical equipment from UPS. If UPS is blocked by overload alarm, solve overload cause and unblock UPS as described in ALARMS section of this manual.

Battery failure

Batteries are disconnected or with a very low charging level: Revise batteries connection. Recharge batteries during 4-6 hours. If problem is not solved call technical service.

Batteries disconnected

Revise batteries connection.

EPO active

Revise EPO port on rear panel of UPS. If external switch is connected to EPO port, check external switch.

Over Temperature

Check if fans are working properly. Check if room temperature is in acceptable range. Disconnect non critical equipment from UPS to reduce internal temperature. If problem is not solved call technical support.

FAN Failure

Check if fans are working properly. If not call technical service.

EEPROM Failure

Turn-off and power-off UPS. Restart UPS. If not solved call technical service.

ERROR CODES

PROBABLE CAUSE & SOLUCION

01 , 02 , 03, 04, 11, 12, 13 24 6A, 6B, 6C 60, 63

Turn-off and power-off UPS. Disconnect all equipment connected to UPS. Restart UPS with no loads connected to its output. If UPS starts-up without problems, find faulty equipment and remove it from UPS. If problem is not solved call technical support.

Short-circuit detected in the load connected to UPS. Turns UPS OFF. Identify faulty load and remove it from UPS output. Turns UPS on.

21, 2A

- Turns UPS OFF. Check Battery voltage and related wiring is OK. If problems cannot be solved call service support.

31, 42

UPS is reporting internal communication problem. Turns UPS off and restart it. If problems cannot be solved call service support.

In a parallel system, unbalance current has been detected. Check output connections. Check all UPS are working in ONLINE mode. Correct connection problem. If not, call service support.

Over-temperature in UPS. Turn UPS off and check if room temperature is below maximum limit. If room temperature is too high solve it before restarting UPS.

Overload detected at UPS output. Turn UPS off and remove non critical loads to reduce power consumption. Restart UPS.

One of the loads is feeding current back to the UPS. This is usually caused by connecting an energy supply to the UPS output by mistake.

IMPORTANT: In case of extreme failure or when burning smell is detected, UPS input lines must be powered off immediately and UPS must be turned-off by <OFF> button. Wait until LCD turns-off. Then call technical service.

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10. SOFTWARE

Our monitoring software allows user to manage UPS and monitoring of all of its features. Main software features are: Configuring UPS parameters, Automatic shutdown for protected PCs (OS and files) when long blackouts force UPS to power-off, Scheduled battery tests, shutdown and start-up and Easy interface for monitoring UPS and Main service. CD software is usually included inside the box. For some models, software can be downloaded from our website. Software manual can be downloaded from our website also.

11. BATTERIES: CARE & MAINTENANCE

To have a longer Battery life, it is recommended to apply a deep discharge to batteries every 3 months. It is also recommendable to operate UPS with a room temperature below 25ºC. Operating UPS with higher room temperatures will short dramatically battery life.

IMPORTANT: RECHARGING PLAN FOR LONG STORAGE

If UPS will be stored for long time, it is mandatory to recharge UPS periodically. If UPS is not recharged according to this plan, batteries will get permanent damage. This kind of damage is not covered by warranty. Recharging plan is conditioned to storage temperature:

STORAGE TEMPERATURE: - 25ºC a + 30ºC : RECHARGE EVERY 4 MONTHS / RECHARGE DURING 6 HOURS STORAGE TEMPERATURE: + 30ºC a + 45ºC : RECHARGE EVERY 2 MONTHS / RECHARGE DURING 6 HOURS

12. BATTERIES & CHARGER: CONFIGURATION & SERVICE

THIS INFORMATION IS ONLY FOR QUALIFIED TECHNICIANS.

Batteries replacement only must be performed by authorized technical service. Batteries are located inside of the UPS or in external battery cabinets. Original batteries must be replaced by new batteries with same technology (VRLA) and specifications: 12VDC and similar capacity in AH.

BATTERIES QUANTITY

This type of UPS is equipped at factory with 20 batteries 12VDC connected in serial for a total of 240VDC. This UPS can be configured to work with different quantity of batteries: 16, 17, 18, 19 or 20 batteries in serial connection. HOWEVER it is not recommendable to modify factory setting of 20 batteries. In case battery quantity is required to be modified, a different quantity must be configured by configuring jumpers on control board as explained in this section. IMPORTANT: Some important specifications are downgraded if batteries quantity is reduced below 20 pieces for example: output power factor: 20 pcs  PF=1.0 / 18-19 pcs  PF=0.9 / 16-17 pcs  PF=0.8. Runtime in battery mode will be shorter in case battery quantity is reduced.

JUMPER JP1

CONTROL BOARD

16 Batteries

218VDC

17 Batteries

232VDC

18 Batteries

245VDC

19 Batteries

259VDC

20 Batteries

273VDC

JP1 pines 5-6

CONNECTED

OPEN

JP1 pines 7-8

OPEN

CONNECTED

OPEN

JP1 pines 9-10

OPEN

CONNECTED

OPEN

CONNECTED

OPEN

BATTERY CHARGER MUST MATCH WITH BATTERY QUANTITY

Charger voltage must be configured according to battery quantity. This is configured on control board by setting Jumpers from JP01 to JP05 according to below table:

JUMPERS

CONTROL BOARD

16 Batteries

218VDC

17 Batteries

232VDC

18 Batteries

245VDC

19 Batteries

259VDC

20 Batteries

273VDC

JP01

OPEN

CONNECTED

OPEN

JP02

OPEN

CONNECTED

OPEN

JP03

OPEN

CONNECTED

OPEN

JP04

CONNECTED

OPEN

JP05

OPEN

MAXIMUM CURRENT OF BATTERY CHARGER

It is configured on charger board. Identify jumpers 06, 07 & 08 to set them according to following table:

JUMPERS

CHARGER BOARD

1A 2A 3A 4A

JP06 CHARGER

OPEN

CONNECTED

OPEN

JP07 CHARGER

OPEN

CONNECTED

OPEN

JP08 CHARGER

CONNECTED

OPEN

INDEX

USER MANUAL - OPTIMA RT10 6K/10K

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13. SUPPORT & WARRANTY

Support: If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved please

contact authorized service center or authorized dealer.

Batteries: Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out. This is not a defect or failure so that batteries wear out is not covered by this warranty. Battery lifetime will depend of operative conditions like working temperature, type and frequency of discharging cycles. Higher the temperature shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical applications batteries should be revised and replaced periodically. Long storage (longer than 6 months) without required recharging will wear out batteries. This situation is not covered by this limited warranty since this is not considered as a defect. Check recharging instructions on user manual.

Conditions - Limited Warranty

1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and workmanship at

the time of XMART supplies the product.

 In Europe, warranty time is 2 years on electronic parts and 2 years on internal batteries from XMART invoice date.  In America, standard warranty times could vary depending on country/region or can be extended by purchasing warranty options.

Please check warranty plans and extensions with your local distributor.

2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or workmanship,

authorized distributor or service center will, at their option, either repair or replace the product in accordance with terms and conditions stipulated herein. Transportation expenses are not covered by this limited warranty.

3.- Warranty is valid only if the original purchasing document, specifying date of purchase, serial number and name of the dealer, is

presented with the product to be revised. XMART and authorized partners reserve the right to refuse warranty service if any of this information has been removed, changed or missing in original invoice document.

4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original warranty or for

90 days on repaired part from date of repair, whichever is longer.

5.- XMART or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or it is out of

warranty because any of the reasons described in this warranty.

6.- If product is out of warranty a reparation proposal will be sent to the user for his approval. If proposal is not accepted, service center

will keep product available for the user during 60 continuous days. After this period product would be disposed and user will not be able to rise any claim.

7.- Rechargeable batteries, like included in this product, will definitively wear out even under normal operation. This is not a defect or

failure so it is not covered by this warranty.

8.- This warranty does not cover batteries wear out caused by improper or long storage (over 6 months without required recharging as

indicated in product manual). Even performing recharging procedure this product cannot be storage longer than 18 months. Problems on batteries caused by this kind of long storage are not covered by this warranty.

9.- This warranty does not cover product failures caused by installations, modifications or repair performed by non authorized person. If

product is open by not authorized technician warranty will be considered void. This warranty does not cover failure caused by inadequate installation or maintenance, misuse, accidents, fire or floods.

10.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a failure it is

caused by an improper product installation. Input fuse or breaker reset or replacement is not covered by this warranty.

11.- This warranty does not cover damages produced during transportation from user to technical service caused by improper packing of

the product by user.

12.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART.

Limited Warranty

- XMART does not warrant that the operation of this product will be uninterrupted or error-free during its lifetime. If product fails to work,

the maximum liability of XMART under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of repairing or replacement of any hardware components that malfunction in conditions of normal use.

- In no event will XMART be liable for any damages caused by the product or the failure of the product to perform, including any lost profits

or savings or special, incidental, or consequential damages. XMART is not liable for any claim made by a third party to XMART or to final user.

- XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product.

INDEX

USER MANUAL - OPTIMA RT10 6K/10K

www.xmart-ups.com VER.161205-GA2 (ENG) 43

14. REAR PANEL

1 Terminal Block (AC input & output)

8 EPO: Emergency Power Off port

2 Not used

9 Parallel Control Ports: Shared Current

3 AC Input Breaker

10 Parallel Control Ports: Parallel Control

4 Connector for Ext. Bypass status signal

11 FAN: UPS

5 DC connector for external batteries

12 FAN: ISOTX (optional module)

6 Intelligent port

13 AC Input: ISOTX (optional module)

7 USB & RS232

14 AC Output: ISOTX (optional module)

RS232 COMMUNICATION PORT

Serial communication port – Pinout:

Pin 2: RX Pin 3: TX Pin 5: GND

INDEX

USER MANUAL - OPTIMA RT10 6K/10K

www.xmart-ups.com VER.161205-GA2 (ENG) 44

15. SPECIFICATIONS (1/2)

ONLINE - OPTIMA RT10

Capacity / Capacidad

INPUT / ENTRADA

Input Voltage / Voltaje de Entrada

Input Range / Rango de Entrada

Frequency Range / Rango Frecuencia

Phase / Fases

Power Factor / Factor de Potencia

THDi

Slew Rate / Segumiento Frecuencia Surge Protection / Prot. Contra Picos DC offset / Componente DC en la salida

OUTPUT / SALIDA

Model 230:

Model ISOTX:

Voltage Regulation / Regulación Salida

Frequency / Frecuencia (Batt. Mode)

Current Crest Ratio / Factor de Cresta

THDv Transfer Times / Tiempos Transfer.

Waveform / Forma de Onda

Power Outlets / Salidas

OVERLOAD / SOBRECARGA

AC Mode / Modo Normal

Battery Mode / Modo Batería

EFFICIENCY / EFICIENCIA @ 100% R LOAD

Eco Mode / Modo ECO

AC Mode / Modo AC

Battery Mode / Modo Batería

BATTERIES / BATERIAS

Type and Qty / Tipo y Cantidad

Each XBAT / Cada XBAT

Typical Recharge T. / T. de Recarga

1 Battery Pack / 1 módulo de Baterías Additional packs / Paquetes adicionales Charging Amps / Corriente de Carga Charging Voltage / Voltaje Cargador

(RT10 6KVA-230)

(RT10 10KVA-230)

6.000VA / 6.000W

10.000VA / 10.000W

220Vac (single phase: L-N + ground / L-N + Tierra)

Rated Input / Entrada Nominal: 208/220/230/240 Vac

(176Vac-300Vac) @ 100% load

(110Vac-300Vac) @ 50% load

40 - 70 Hz

1 Phase+Neutral+Ground / 1 Fase+Neutro+Tierra

> 0.99 @ 100%load

<4% @ 100%load / < 6% @ 50%load

1 Hz / s

All lines protection / Protección en todas las líneas (L-N, L-G, N-G): > 650J (10/1000us)

50 mV

1 phase (L1-N1): 208/220/230/240Vac

Dual Isolated Outputs: 2 phases (L1-N1) + (L2-N2): 104/110/115/120Vac

+/- 1% (Batt. Mode / Modo Batería)

50 Hz +/- 0.1 Hz / 60 Hz +/- 0.1 Hz

3:1 @ 100% load.

< 1% @ Linear Load / Carga Lineal

<4 @ No Linear Load / Carga no Lineal

0 ms

Sine Wave / Sinusoidal Pura

Terminal Block / Regleta de Conexión

100%~110%: 10m / 110%~130%: 1m / >130% : 1s

100%~110%: 30s / 110%~130%: 10s / >130% : 1s

99% (model 230) / 95% (ISOTX)

93% (model 230) / 89% (ISOTX)

91% (model 230) / 87% (ISOTX)

12V/7AH x 20 pcs

12V/9AH x 20 pcs

3.5 H (90%)

4 H (90%)

Depending on external battery configuration (depende de cantidad de baterías adicionales)

1A, 2A, 3A & 4A (configurable)

273.0 VDC

INDEX

USER MANUAL - OPTIMA RT10 6K/10K

www.xmart-ups.com VER.161205-GA2 (ENG) 45

15. SPECIFICATIONS (2/2)

ONLINE - OPTIMA RT10

INDICATORS / INDICADORES

LCD / Pantalla LCD

ALARM / ALARMAS

Beep Alarm / Alarma sonora:

PRODUCT SIZE & WEIGHT / DIMENSIONES Y PESOS DEL EQUIPO

D x W x H / Prof. x Ancho x Altura (mm)

UPS

XBAT

ISOTX

Net Weight / Peso Neto (kgs)

UPS

XBAT

ISOTX

PACKING / EMPAQUE

D x W x H / Prof. x Ancho x Altura (mm)

UPS

XBAT

ISOTX

Gross Weight / Peso Bruto (kgs)

UPS

XBAT

ISOTX

OPERATING / AMBIENTALES

Humidity / Humedad

Temperature / Temperatura

Noise Level / Ruido Producido

COMMUNICATION / COMUNICACION

Smart RS-232 & USB ports

Intelligent Port (SNMP)

Note 1: Max. output power is derated to 90% when output voltage is set to 208V. La potencia máx. de salida se reduce al 90% si se fija voltaje en 208V Note 2: Max. output power is derated to 70% when CF function is activated. La potencia máxima de salida se reduce al 70% si se activa la función CF.

Note 3: If installed over 1.000m altitude, output power is derated 1%/100m over 1.000m. La salida se reduce en 1% cada 100m, sobre los 1.000msnm. Note 4: Bypass mode is prohibited automatically when CF function is activated. El modo bypass se anula automaticamente cuando se activa la función CF.

(RT10 6KVA-230)

(RT10 10KVA-230)

UPS status, Load level, Battery, Input/Output voltage, Discharge timer, and Fault conditions Estado del UPS, Consumo, Baterías, Voltaje Entrada-Salida, Tiempo Descarga, Diagnostico

For Battery Mode, Low battery, Overload, UPS Failure /

Modo Batería, Baja batería, Sobrecargas, Falla

600x438x88

580x438x133

212472956272<95 % (non-condensing / no condensante)

0-40 ºC

< 55dB @ 1m

Windows family, Linux, and MAC

Optional LAN card / Comunicación LAN Ethernet opcional

AS400 optional interface board / Interfaz AS400 - opcional

Specifications may be adapted to comply with special project requirements / Las especificaciones pueden modificarse para adaptarse a proyectos.

Specifications may change without further notice / Por motivos comerciales o técnicos las especificaciones pueden cambiar sin previo aviso.

700x565x240

870x580x250

INDEX

USER MANUAL - OPTIMA RT10 6K/10K

www.xmart-ups.com VER.161205-GA2 (ENG) 46

NOTAS

USA Headquarters: 10540 NW 26th St, Doral, FL 33172. USA

EUROPE Headquarters: Ave. Can Bordoll 60, Nave 4. Sabadell 08202. Spain

Latin America Headquarters: Zona Ind. San Vicente II, C/ F, A11 Maracay. Venezuela

Xmart OPTIMA-RT10-10K, OPTIMA-RT10-06K User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual