TOWER AND RACK UPS
ENGLISH
USER MANUAL
DOUBLE CONVERSION UPS
USER MANUAL - OPTIMA UPS 6K/ 10K (ENGLISH)
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Technical information on this manual is property of XMART
.
This manual Information cannot be copied or
distributed totally or partially without written approval of XMART.
XMART can introduce modifications in their products or manuals without further notice. .
XMART is not responsible of mistakes or missing information in this manual.
XMART is not responsible for wrong use a third part can do of this information.
Trademarks and logos in this manual are property of their owners.
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TABLE OF CONTENTS
1. SAFETY
2. AVAILABLE MODELS
3.- UPS INSTALLATION: SITE PLANING
SITE INSPECTION & INSTALLATION CONDITIONS
RACK UPS INSTALLATION
TOWER UPS INSTALLATION
EXTERNAL CIRCUIT BREAKERS SELECTION
WIRING SELECTION
4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK
UPS AC LINES CONFIGURATION
AC TERMINAL BLOCKS
EXTERNAL BATTERY CONNECTION
5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK
GENERAL COMMENTS
UPS AC LINES CONNECTION
PARALLEL CONTROL CABLES CONNECTION
6.- START-UP: SINGLE UPS
INSPECTION BEFORE START-UP
SINGLE UPS - START UP PROCEDURE
7.- START-UP: PARALLEL UPS
REQUIREMENTS FOR PARALLEL UPS SYSTEMS
INSPECTION BEFORE START-UP
PARALLL UPS - START UP PROCEDURE
8.- OPERATION INTERFACE
FRONT P
9.- OPERATION: SINGLE UPS
NEL: PUSH BUTTONS / LEDS / LCD
10.- OPERATION: PARALLEL UPS
REMOVING UPS FROM PARALLEL SYSTEM
ADDING UPS TO PARALLEL SYSTEM
11.- UPS CONFIGUIRATION
12.- ERROR CODES, ALARMS & TROUBLESHOOTING
13.- TECHNICAL SPECIFICATIONS
14.- WARRANTY
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1. GENERAL SAFETY INSTRUCTIONS
WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and
operating this product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for
future consults.
WARNING: This product operates with dangerous voltages. It must be installed, operated and maintained ONLY by qualified
technicians trained for this kind of products. Service personnel MUST know and understand very well all electric risks related
to this product. UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or
negligent practices at the moment of install, starting up or maintain this product.
UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation.
WARNING: If you are not qualified technician do not try to install, operate or repair this product.
WARNING: Do not try to install, operate or repair this product if you are not accompanied by another qualified person able to
offer first aid support in case of emergency or accidents.
WARNING: Internal area of this product is locked by screws. Do not try to access inside the UPS unless you are a qualified
technician. UPS must be checked, repaired and maintained by qualified personnel only.
CAUTION!!: ELECTRIC SHOCK RISK
CAUTION: There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line.
CAUTION: Inside this equipment, due to internal batteries, there are ALWAYS dangerous voltages, thought the UPS is OFF and
unplugged of power line.
CAUTION: There are dangerous voltages in DC (Direct Current) Capacitors. Please Check Capacitor location in Figure 8.4.1.
Wait at least 10 minutes after turning off UPS before opening it to access inside.
DANGER: Power off UPS and unplugged it from AC Line before opening it to Access inside this unit.
CAUTION: Before starting the opening procedure, remove all jewelry and metallic objects such as: Rings, Watches, Bracelets,
etc., because they could contact conductive parts and components inside the UPS and this might cause discharges and/or
short circuits. Make sure using tools properly isolated to avoid electrical risks.
Transportation and Storage: Warnings and Recommendations
WARNING: This UPS must be transported only in its original package to be properly protected
WARNING: This equipment must be storage in dry and ventilated site, in upright position.
WARNING: Before storage this UPS, batteries must be recharged for 8 to 10 hours
WARNING: During long term storage UPS must be recharged periodically according to this manual.
WARNING: EQUIPMENT DISPOSAL
Out of service units: It is strongly recommended to dispose this piece of equipment according to valid directives in your
country. At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or
for some materials to be recycled.
Batteries: Do not throw it to fire (risk of explosion). Do not open the batteries, there are dangerous liquids inside
WARNING: BATTERIES MAINTENANCE
• Batteries capacity, in general (of all kinds), decrease with time and use.
• Our products contain high quality batteries only.
• Batteries useful life in our UPS is between 4 and 5 years, considering environment temperature under 25 ºC and
optimal operational conditions. This time can be dramatically reduced by high temperature and other adverse
operation condition.
• Batteries life expectancy may be also affected by other operation conditions such as electrical service quality as
well as number and kind of equipments connected to UPS
• Batteries should be periodically tested to check capacity and assure and appropriate back up.
• To enlarge batteries life expectancy it is recommendable to fully discharge
UPS one every 2 to 3 months
• During UPS storage recharge batteries according to the following table:
Storage Temperature Recharging Frequency Recharging Time
-25°C a +30°C Every 4 months During 6 hours
+30°C a +45°C Every 2 months During 6 hours
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SAFETY STANDARDS
SAFETY:
EMI (Radiated):
EMI (Conducted):
EMS Power-Frequency Magnetic Field:
EMS Low Freq. Signals:
EMS (ESD):
EMS (RS):
EMS (EFT):
EMS (SURGE):
EMS (CS):
This product has been designed to operate in industrial and commercial applications. If it is used in different application
some considerations for avoiding interferences could be necessary.
IEC/EN 61000-4-8 (Level 4)
IEC/EN 61000-4-2 (Level 4)
IEC/EN 61000-4-3 (Level 3)
IEC/EN 61000-4-4 (Level 4)
IEC/EN 61000-4-5 (Level 4)
IEC/EN 61000-4-6 (Level 3)
IEC/EN 62040-1
IEC/EN 62040-2 (Cat 3)
IEC/EN 62040-2 (Cat 3)
IEC/EN 61000-2-2
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2. AVAILABLE MODELS
- UPS TOWER: 6KEX & 10KEX:
UPS with internal batteries and connection for external battery cabinets to increase backup time.
- UPS TOWER: 6KEX & 10KEX with ISOTX
Models with isolation transformer to provide galvanic isolation between input and output as well as Dual Output:
110Vac/220Vac (2 isolated phases of 110Vac each: L1-N1; L2-N2)
- UPS RACK: RACK 6KEX & 10KEX:
UPS for rack mounting with external battery connection capabilities to increase backup time.
- Optional Accessory: Isolation Transformer ISOTX for RACK UPS 6KEX & 10KEX:
ISOTX for RACK UPS is an optional external module can be connected at any moment to the UPS.
Model Internal Batteries Ext. Batt. Connector Isolation Transformer
6KEX / 10KEX
6KEX / 10KEX ISOTX
Rack 6KEX/10KEX
** Note A: ISOTX module for Rack UPS is an accessory available in a separate optional “3U” height module.
(in separate module) Y ** Note A
Y Y No
Y Y Y
EXTERNAL BATTERIES
EX model ups also supports additional external battery cabinets to increase backup time.
External Battery Cabinet for Tower type 6KEX & 10KEX:
Model: EX-BAT-T6/T10
Batteries: 40 pieces: 2 groups connected in parallel. 20 batteries of 12V-9AH in each group
DC Voltage: 240Vdc
External Battery Cabinet for Rack type Rack 6KEX & 10KEX:
Model: EX-BAT-R6/T10
Batteries: 20 pieces: 1 group of 12V-9AH
DC Voltage: 240Vdc
NOTE: 6K/10K Rack Models are supplied in 2 separate modules:
- 1 for UPS electronic and
- 1 for Main Battery Module (20 pieces x 12V batteries)
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TOWER 6KEX, 10KEX
1.- RS232 7.- FAN (ventilación Forzada)
2.- USB 9.- MBS (Bypass Switch / Interruptor Bypass)
3.- EPO (Emergency Stop / Parada Emergencia) 10.- AC Input Breaker / Breaker Entrada AC
4.- Share Current (for parallel UPS / para UPS paralelas) 11.- FAN ISOTX (Ventilación para ISOTX)
5.- Parallel Port (for parallel UPS / para UPS paralelas) 12.- Terminal block cover / Tapa Regleta Conexiones
6.- SNMP 13.- EXBATT connector / Conector Baterías Externas
15.- AC INPUT / ENTRADA AC
16.- AC Output 1 / Salida AC No. 1 (Standard)
17.- AC Output 2 / Salida AC No. 2 (Programable)
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TOWER 6KEX, 10KEX with ISOTX
1.- RS232 7.- FAN (ventilación Forzada)
2.- USB 9.- MBS (Bypass Switch / Interruptor Bypass)
3.- EPO (Emergency Stop / Parada Emergencia) 10.- AC Input Breaker / Breaker Entrada AC
4.- Share Current (for parallel UPS / para UPS paralelas) 11.- FAN ISOTX (Ventilación para ISOTX)
5.- Parallel Port (for parallel UPS / para UPS paralelas) 12.- Terminal block cover / Tapa Regleta Conexiones
6.- SNMP 13.- EXBATT connector / Conector Baterías Externas
15.- AC INPUT / ENTRADA AC
18.- Isolated Output 1 / Salida Aislada No. 1 (120V)
19.- Isolated Output 2 / Salida Aislada No. 2 (120V)
20.- NON Isolated Neutral / Neutro NO Aislado
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RACK: RACK 6KEX / 10KEX
UPS MODULE
1. RS-232
2. USB
3. EPO” (Emergency Power Off)
4. Share Current Port (for parallel function)
5. Parallel Port (for parallel function)
6. SNMP Intelligent Slot
7. Cooling Fans
8. External Bypass Switch port (MBS port)
10. Main AC Input Breaker
UPS MODULE:
BATTERY MODULE:
ISOTX MODULE (OPTIONAL):
13. Terminal Block Cover
14. TB: AC output
16. DC Connector for external batteries
17. TB: AC Input
18. TB: Ground
BATTERY MODULE
16. DC Connectors
19. DC Breaker
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3.- UPS INSTALLATION: SITE PLANING
SAFETY INSTRUCTIONS
WARNING: Before revising this section you must read and understand very well section 1 of this manual: “GENERAL
SAFETY INSTRUCTIONS”.
WARNINGS, RECOMMENDATIONS AND LIABILITY LIMITATION
REACH AND LIABILITY LIMITATION: The preparation of the site, wiring and all protection devices must be supplied by end
user and it will not be responsibility neither the UPS distributor nor the UPS technician in charge of the start-up.
The place will be conditioned be end user or electrical contractor and must fulfill with local normative and directives and UPS
technical requirements.
This manual describes minimal conditions and technical requirements with which the site must accomplish.
Directives and requirements described in this manual, do not pretend to substitute in any way local electrical directives or
normative.
In some cases, local directives or regulations might be more exigent than UPS technical requirements described by this
manual. In that case end user electrical contractor must be sure to comply with all related local electrical regulations and
directives.
WARNING: Power lines must be protected by protection devices against over current (breakers) or leak currents with capacity
and technology appropriate to effectively accomplish its function. Moreover, installation grounding must be correct.
WARNING: Install the UPS in well ventilated locations and leave room enough between UPS and close objects and structures
WARNING: Do not connect to UPS equipments or devices that exceed its capacity, this would overload the UPS.
WARNING: This product has been designed to be used indoors protected from water, direct sun light, dust and extreme
temperature.
WARNING: Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.
WARNING: This UPS must be connected to appropriate electrical service according to selected model. Technical specs
sticker in the UPS shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could
damage the unit permanently.
WARNING: Do not connect AC motor based equipments without a careful sizing of the UPS based on inrush current instead of
average current. Inrush current typical of motor based system could overload this UPS.
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SITE INSPECTION AND INSTALLATION CONDITIONS
REGULATIONS AND LEGAL DIRECTIVES
It is necessary to check that installation site, wiring and power protection in the installation supplied by end user, fulfill
technical parameters required by UPS.
A particular installation might accomplish with UPS requirements but not with local directives and regulations.
The end user and/or electrical contractor will be responsible of watching for complying with electrical regulations and
normative during electrical installation managed by end user.
Inspection performed by installation technician is not intended to confirm regulations and directives accomplishing but only
with technical needs for optimal UPS operation.
SITE INSPECTION
• During transport of this UPS from a cold place to a warmer and more humid one, some condensation could be
generated. Leave the UPS for at least 2 hours to climate to new installation site.
• Do not install the UPS outdoors or near water sources nor in wet environment
• Do not install the UPS in sites exposed to sun light or heat sources. Temperature at operation site should never rise
over 35 ºC. Batteries’ life shortens over 25 ºC.
• Installation site must be dry, fresh, free of dust, fibers and any other objects (conductors or not) suspended in the
air that could get into the UPS thru the ventilation system (Fan).
• Do not block UPS ventilations
UPS INPUT AND OUTPUT POWER LINES PROTECTION
AC LINES PROTECTIONS DEVICES:
All UPS Inputs and outputs must be protected by circuit breakers and current leak protections. Protection capacity and type
must fulfill local regulations as well as directives from this manual. Grounding must be according to local directives as well.
DC PROTECTIONS DEVICES:
For Ex models (with external batteries) there must be also DC Circuit Breakers between UPS and battery bank.
Some Models include a DC breaker on the rear panel for external battery pack protection; otherwise an external DC Circuit
breaker must be installed.
MATERIALS AND ELECTRICAL DEVICES
WARNING: Verify that all electrical lines involved in installation are open circuits and free of dangerous voltages before
starting inspection tasks. All switches related to these electrical lines must be in “OFF” position before starting UPS
installation. After disconnecting power from electrical lines involved in installation, check again with a digital voltmeter that are
free of dangerous voltages.
IMPORTANT: Warning label must be placed on primary involved circuit breakers to alert there are maintenance
personnel working on these circuits to avoid accidental actuation on involved breakers.
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RACK UPS INSTALLATION
Rack UPS must be installed using L-Shape type guides for supporting UPS weight. Usually this kind of supports is provided
with rack cabinets. If not, UPS distributor can provide original telescopic guides as optional accessory.
Small black handles included with the UPS are only for locking purposes. UPS cannot be supported only by these handles.
- Figure 1: Original telescopic guides can be provided as optional accessory if it is required.
- Figure 2: Rack cabinet must include L-shape guide to support UPS.
- Figure 3 & 4: Handles included with UPS are only for locking UPS to the cabinet but not for supporting UPS weight.
- UPS must be installed on L-shape guides.
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TOWER UPS INSTALLATION
SITE CONSIDERATIONS
* This product has been designed to be used indoors, protected from water, direct sun light, dust and extreme temperature.
* Install the UPS in well ventilated location or air conditioned room. Temperature must be always in acceptable range
according to technical specifications table of this manual. It is strongly recommendable controlled room temperature between
21ºC to 24ºC for longer battery and UPS life.
* There must be minimum 1 meter free room distance between UPS and any wall or object. It will allow better ventilation and
it will allow service UPS when required.
* Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.
ELECTRICAL REQUIREMENTS (MANDATORY)
* All Power lines must be protected by magneto-thermal protection devices against over current (breakers) with capacity and
technology appropriate to effectively accomplish its function as indicated in this manual. Moreover, installation grounding
must be correct.
* This UPS must be connected to appropriate electrical service according to selected model. Technical specs sticker in the
UPS shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could damage the unit
permanently.
* Connect only computer related equipments to this UPS. DO NOT connect medical equipments or critical availability
equipments to this UPS. DO NOT connect AC motor based equipments. DO NOT connect home appliances (ovens, vacuum
cleaners, refrigerators, etc.) to this UPS.
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CIRCUIT BREAKERS SELECTION
Circuit breakers and cables must be selected to comply with below current ratings. Below table provide suggested values for
protection devices & cables according to standard conditions. User is responsible for revising and adequate cable selection
according to operation conditions and to comply with local regulations.
UPS
MODEL BREAKER & WIRING BREAKER & WIRING BREAKER & WIRING
6KVA
Output 220Vac
10KVA
Output 220Vac
ISOTX
6KVA con ISOTX
Output 110/220V
10KVA con ISOTX
Output 110/220V
WIRE SUGGESTIONS ACCORDING TO "1999 NEC" BASED ON ROOM TEMPERATURE 30ºC & SINGLE COOPER CABLES WITHOUT
CONDUIT.
WARNING:
wire length, type of wire and kind of installation. User or his electrical contractor must assure an appropriate
selection for wire and other devices for complying with local electrical regulations and directives.
WARNING: For ISOTX models: When using two 110VAC outputs separately, each output only will be able to drive
50% of total UPS capacity. For example, for 10KVA UPS, each 110Vac output will drive 5KVA max.
INPUT 220Vac 1Ph OUTPUT 220Vac 1Ph EXT. BATT (240Vdc)
AC Breaker: 40A (Curve D)
Max. Nominal Current: 36A
Wiring (min. size):
10AWG (6 mm2)
AC Breaker: 63A (Curve D)
Max. Nominal Current: 60A
Wiring (min. size):
8AWG (10 mm2)
UNIQUE OUTPUT: 1 x 120Vac
AC Breaker: 40A (Curve D)
Max. Nominal Current: 36A
Wiring (min. size):
10AWG (6 mm2)
AC Breaker: 63A (Curve D)
Max. Nominal Current: 60A
Wiring (min. size):
8AWG (10 mm2)
SEPARE OUTPUTS: 2 x 120Vac
(100% Watts)
Unique Output Capacity: 6000VA / 4800W
Output Voltage: 120Vac
The correct wire gauge or section is strongly affected by diverse factors such as: room temperature,
AC Breaker: 80A (Curve D)
Max. Nominal Current: 70A
Wiring (min. size): 6AWG (16 mm2)
Unique Output Capacity: 10000VA / 8000W
Output Voltage: 120Vac
AC Breaker: 125A (Curve D)
Max. Nominal Current: 120A
Wiring (min. size): 3AWG (35 mm2)
VA/W per Output: 3000VA / 2400W
AC Breaker: 40A (Curve D)
Max. Nominal Current: 36A
Wiring (min. size): 10AWG (6 mm2)
VA/W per Output: 5000VA / 4000W
AC Breaker: 63A (Curve D)
Max. Nominal Current: 60A
Wiring (min. size): 8AWG (10 mm2)
Breaker: 50A DC (Curve C)
Max. Nominal Current: 30A
DC
Wiring (min. size):
10 AWG (6 mm2)
Breaker: 63A DC (Curve C)
Max. Nominal Current: 50A
DC
Wiring (min. size):
8 AWG (10 mm2)
(50% Watts C/U)
Output Voltage: 120Vac
Output Voltage: 120Vac
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LEAK CURRENT PROTECTION
In many countries, now a day, it is legally required to install protections against current leakage to protect human beings in
cases of leaks o discharges to ground. It is responsibility of the end user and/or electrical contractor selecting and including
these protection devices in the electrical circuit of the UPS.
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4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK
AC LINES CONNECTION PROCEDURE
• Make sure the UPS is Off before starting the installation.
UPS terminal block preparation
Remove cover of terminal block at the UPS rear panel, identified as 12 in rear panel section of this manual
DO NOT use a wall power outlet to plug UPS to AC Line as usually ratings of this kind of outlets are not enough to power
6KVA UPS. UPS Input wire must be connected by breaker protected line to electric panel board.
UPS Input and Output Connection
Connect input and output ground wires to proper place on the UPS chassis on both sides of terminal blocks. Ground wires
must be FIRST to be connected and LAST to be disconnected.
Connect UPS input and output wires according to your UPS model or configuration as described in following figures:
TOWER TYPE 6 / 10K
• Remember to check all wires to be connected are not powered (including external batteries).
TOWER TYPE 6K / 10K ISO - WITH INTERNAL ISOTX
INT. BLOCK DIAGRAM
• Output 1: Output with Galvanic Isolation, 110Vac between phase and Neutral with 50% of total UPS capacity.
• Output 2: Output with Galvanic Isolation, 110Vac between phase and Neutral with 50% of total UPS capacity.
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ISOTX UPS MODEL CAN BE CONFIGURED IN 3 DIFFERENT MANNERS
1) TWO separate 110Vac isolated outputs. Each 50% of total UPS capacity
2) ONE 110Vac output. Output Power: 100% UPS Total Capacity
3) ONE 220Vac Isolated Output. Output Power: 100% UPS Total Capacity
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RACK TYPE UPS 6-10K
Optional ISOTX Module for RACK UPS 6-10K
ISOTX module is optional accessory rack module. UPS AC output must be connected to ISOTX input as indicated. ISOTX
outputs can be configured as tower UPS models.
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EXTERNAL BATTERY CABINETS – CONNECTION PROCEDURE
UPS Tower type
1.- Check all DC breakers are in OFF position
2.- Remove all DC connector covers in UPS and EXBATT cabinets
3.- Using appropriate cable (supplied with the EXBATT) connect UPS with EXBATT 1. In case of more than 1 EXBATT connect
EXBATT 1 with EXBATT 2 and so on until last EXBATT.
4.- Activate DC breakers one by one in EXBATT cabinets to connect EXBATT batteries with internal UPS Main batteries.
UPS RACK type
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5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK
GENERAL COMMENTS FOR PARALLEL SYSTEMS
* 6K y 10KVA models allow installation of up to 3 units in parallel.
* Units to work in parallel must be connected as indicated in this section.
* Parallel system must be configured and started up according to instructions given dedicated section of this manual.
* Any mistake in connection, configuration or starting up procedure could produce permanent damage UPS
PARALLEL UPS CONNECTION
• Make sure the UPS is Off before starting the installation
• Remember to check all wires to be connected (including external batteries)
UPS TERMINAL BLOCK PREPARATION
Remove cover of terminal block at the UPS rear panel, identified as 12 in rear panel section of this manual
DO NOT use a wall power outlet to plug UPS to AC Line as usually ratings of this kind of outlets are not enough to power
6KVA UPS. UPS Input wire must be connected directly to electric panel board.
UPS INPUT AND OUTPUT CONNECTIONS
Connect input and output ground wires to proper place on the UPS chassis on both sides of terminal blocks. Ground wires
must be FIRST to be connected and LAST to be disconnected. Refer to Figures 3A and 3B.
are not powered before manipulating them.
a) Grounding Wires: Connect AC Input and Output ground of both UPS according to figures.
b) AC Input Wires: AC Input wires must come from individual electrical circuit breakers on electrical panel board before
being connected to UPS terminal block.
c) AC Output Wires: AC output wires must be connected directly to external circuit breakers of bigger capacity.
d) If UPS is EX model, external battery banks must be connected to dedicated connector located in rear panel of UPS.
e) Control Cables for Parallel Connection: Connect Parallel Cable and shared current according to figures.
WARNING – EXTERNAL BATTERIES:
If UPS to be connected in parallel have external batteries it is mandatory each UPS counts with its own battery
pack. Parallel connection cannot be performed if only one of two (or two or three) UPS have external batteries.
Permanent damages will be produced in UPS if this warning is not followed.
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MODEL 6K / 10KEX: PARALLEL UPS - AC LINES CONNECTION
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MODEL 6K / 10K ISOTX: PARALLEL UPS - AC LINES CONNECTION
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PARALLEL UPS - CONTROL WIRES CONNECTION
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6.- START-UP: SINGLE UPS
INSPECTION BEFORE START UP
1. Make sure all wires are tightly connected to terminal block. Any loose connection will produce overheating, failures
and damage to UPS.
2. Make sure all instructions of sections 3 and 4 have been performed correctly.
3. Put the terminal block cover back in its position to avoid access to wiring
4. Check EPO connections.
• EPO Port closed (Wired): EPO function disabled
• EPO port connected to an emergency switch: EPO function available by activation of Emergency Switch;
which must be “Normally Closed” type in order to guarantee that UPS will shut down when circuit opens.
5. Check Maintenance Bypass Switch (MBS) located in UPS rear panel is in UPS position and its cover is duly
installed.
6. Make sure all external protection devices in input and output lines are in open (OFF) position.
SINGLE UPS - START UP PROCEDURE
1. Make sure all equipments connected to UPS are off
2. Power AC input at electrical panel board by setting input AC Lines Circuit Breaker to ON
3. Put Battery Bank breaker to ON (Only for Ex Models, If using external battery pack)
4. Put AC INPUT Breaker to ON in UPS rear panel.
5. LCD in front panel starts to show bypass mode. UPS Outputs are powered although UPS is off because it is on By-
Pass mode. At this moment output power is being supplied by AC Input Power Line.
6. Start up the UPS by pressing On push button in front panel until beep is heard and ON message displayed on top of
the LCD.
7. Few seconds after, the UPS leaves By-Pass mode to enter in Normal Online Mode, also known as “AC Mode”
8. Power on sequentially each protected equipments. The front panel LCD should show the load increase as
equipments start.
9. Once all equipments are on, the total power consumption (load) should not exceed UPS capacity.
10. At this moment UPS working under NORMAL AC-MODE and the system is supplied by UPS.
NOTE 1: If any error or warning message in indicated in LCD please revise Troubleshooting section of this manual.
NOTE 2: UPS batteries maybe are not fully charged. UPS could require about 4 to 6 hours to recharge batteries up
to 100% of their capacity.
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7.- START-UP: PARALLEL UPS
REQUIREMENTS FOR PARALLEL SYSTEM
WARNING: Before starting up this parallel UPS system is mandatory to comply with all below requirements.
1.- Maximum quantity of UPS to be connected in parallel is 3. Do not try to connect more than 3 units in parallel.
2.- All UPS to be connected in parallel system must be same model (all 6K or all 10K) with same firmware version. Please
ask your distributor to confirm firmware is the same in case of doubts. UPS belonging to same manufacturing batch have
same firmware version.
3.- UPS configuration (configuration parameters of LCD menu) must be the same for all UPS.
4.- All MBS (Maintenance Bypass Switch) located in rear panels must be in "UPS" position and switch covers must be
properly installed.
5.- In case of using external battery packs, each UPS must has same external battery packs quantity and type.
6.- All control parallel cables (parallel cables and current share cables) must be properly connected in UPS rear panels as
indicated in section 5 of this manual.
7.- Make sure total available capacity (in Watts) of all UPS to be connected in parallel is higher than load to be connected to
UPS system. It is recommendable total UPS power is at least 25% higher to total load. If UPS system will work as n+1
redundant system, make sure total UPS capacity after removing one UPS is higher than maximum load to be connected.
If not remaining UPS will not be able to support connected load when one of the units was removed.
INSPECTION BEFORE START UP
1. Make sure all wires are tightly connected to terminal block. Any loose connection will produce overheating, failures and
damage to UPS.
2. Make sure all instructions of sections 3 and 5 have been performed correctly.
3. Put the terminal block cover back in its position to avoid access to wiring
4. Check EPO connections.
• EPO Port closed (Wired): EPO function disabled
• EPO port connected to an emergency switch: EPO function available by activation of Emergency Switch; which
must be “Normally Closed” type in order to guarantee that UPS will shut down when circuit opens.
5. Check Maintenance Bypass Switch (MBS) located in UPS rear panel is in UPS position and its cover is duly installed.
6. Make sure all external protection devices in input and output lines are in open (OFF) position.
7. Check control parallel cables are connected according to section 5 of this manual.
START UP FOR PARALLEL UPS SYSTEM
WARNING: Make sure all requirements and previous inspection have been revised and complied before initiating
start up procedure. If not please do not try to continue with start-up procedure.
1.- Make sure all equipments to be protected and connected to UPS output are in OFF condition.
2.- Check AC input breaker located in UPS rear panels is in OFF position in all UPS of the system.
3.- Power on external main AC input in electrical panel. Set to ON position all external AC input breakers.
4.- If UPS are using external battery packs, set to ON all DC breakers to connect external DC packs to UPS.
5.- For UPS No. 1: Set to "ON" AC input breaker located in rear panel of UPS No. 1. Wait until UPS No.1 completes autochecking and Bypass LED lights continuously.
6.- For UPS No. 2: Set to "ON" AC input breaker located in rear panel of UPS No. 2. Wait until UPS No.2 completes autochecking and Bypass LED lights continuously.
7.-In case of having 3 UPS in the system, proceed in similar manner with UPS No. 3.
IMPORTANT: AC input breakers activation must be done in one by one and not at same time. First for UPS No. 1, then for
UPS No. 2 and finally for UPS No. 3 (if you have a parallel system with 3 UPS). If AC input breakers are activated all at
same time, warning message "3F" could be activated. If it occurs, reinitiate procedure sequentially. Warning 3F message
must be previously reset according to warning and error section in this manual
8.- When rear panel AC breaker is set to "ON", This UPS recognizes all other UPS previously powered ON in the parallel
system and will get its own parallel identification as PAR 00X, where X is the position according to power on sequence.
PAR 001 for 1st UPS powered on, PAR 002 for 2nd and PAR 003 for 3rd UPS.
This message is only indicated in UPS manufactured after Dec-2011. If UPs is before Dec-2011 continue without waiting
for PAR 00X message.
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9.- At this moment all UPS LCDs must turn on to indicate internal circuitry in UPS is been powered.
** If bypass mode is allowed, all UPS will go to bypass mode.
** If bypass mode is not allowed by configuration, all UPS will go to a kind of stand-by mode with
outputs open and powered off waiting until ON command is selected in UPS front panel.
10.- At this moment configuration menu in each UPS LCD must be revised to select desired configuration. It is mandatory
to use same configuration in all configuration parameters for all UPS of the system.
11.- Once configuration has been selected and verified, all UPS can be started up by selecting "ON" push button in front
panel. Please press "ON" push button for each UPS. One long "beep" will be generated. "ON" message will be displayed on
top side of LCD.
12.- All UPS will go to NORMAL Online mode at same time.
13.- Before setting to "ON" all external output breakers please revise AC voltage output on each UPS.
** Please measure AC output voltage using a digital multi-meter and confirm all output voltages are similar. Maximum
acceptable deviation should be 3Vac or lower. Typically 1Vac.
** If output voltage values are higher than 3Vac, we suggest to adjust them by function 15 . You can reduce (Sub) or
increase (Add) voltage output voltage for each UPS as required.
14.- If AC output voltages are as expected, please set to "ON" external output breakers for all UPS progressively. Start with
UPS Nº 1, then UPS Nº2, etc. After that, all UPS outputs are connected in parallel.
15. Check to confirm there are no error or alarm messages on LCDs. At this moment all UPS are working in NORMAL
Online mode and connected in parallel.
16.- It is time to power on equipments connected to UPS output. Power on progressively one by one. Check on UPS
LCDs how power output rises meanwhile equipments are powered on.
** Once all output load is connected check power output is below 100%.
** At this moment, UPS parallel system is powering your system in NORMAL Online mode.
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8.- OPERATION INTERFACE
UPS FRONT PANEL: PUSH BUTTON
RACK FRONT PANEL TOWER FRONT PANEL
Both Rack and Tower type UPS offer same 4 function buttons as described below:
ON / ENTER POWER ON : Keep selected during 1 second to power UPS ON.
ENTER : It Works as “ENTER” or confirmation function when LCD is in configuration menu mode.
OFF / ESCAPE POWER OFF : Keep selected to turn UPS OFF.
ESCAPE : It Works as ESCAPE key when LCD is in configuration menu mode.
TEST / UP BATTERY TEST : By selecting TEST key UPS enters into battery test mode during 10s.
UP : It Works as UP key when LCD is in configuration menu mode.
MUTE / DOWN ALARM MUTE : It mutes alarm beep in progress.
DOWN : It Works as DOWN key when LCD is in configuration menu mode,
TEST / UP + MUTE / DOWN - Simultaneous Activation
CONFIGURATION MODE : When these 2 keys are activated at same time during 1s
UPS FRONT PANEL: LED INDICATOR LIGHTS
There are 4 LED indication lights in front panel, located below LCD. These 4 LEDs describe UPS condition as follow:
MODE
UPS is in Auto-check mode during start-up.
BYPASS Mode
NORMAL Mode
BATTERY Mode
BATTERY TEST in progress
ECO Mode Activated
UPS in Failure
Bypass Line Battery Fault
● ● ● ●
● ○ ○ ○
○ ● ○ ○
○ ○ ● ○
● ● ● ○
● ● ○ ○
○ ○ ○ ●
● LED = ON / ○LED = OFF
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UPS FRONT PANEL: LCD
This UPS has a sophisticated LCD able to display all important information related to input line, UPS status and values,
operation mode and error and alarm messages. It is a powerful information tool to know what is happening at any moment.
LCD is also the configuration interface for all configurable parameters.
1.- BATTERY INFORMATION: In this section is displayed battery charging level and battery alarms/error icons.
2.- ELAPSED TIMER: When UPS switches to battery mode, elapsed time during battery mode is displayed in
Hours/Minutes/Seconds.
3.- ERROR / ALARM CODE: In case of alarm or error, 2 digits code is displayed in this section to describe the kind of error or
alarm. Revise error and alarm codes tables in this manual.
4.- BEEP STATUS: It shows if audible alarm buzzer is active or muted.
5.- LOAD INFORMATION: In this section is displayed load value connected to UPS by 4 segments displays:
(0-25%), (25%-50%), (50%-75%) and (75%-100%). It also shows error and alarm icons related to UPS output.
6.- UPS MODE: All possible UPS modes are indicated by this section in graphic way.
7.- INPUT / OUTPUT VALUES: Input and output voltage and frequency values can be monitored in this LCD section. In battery
mode this section shows battery DC voltage.
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9.- OPERATION: SINGLE UPS
This is a True On Line Double Conversion UPS and it is designed to offer clean, bump-less and highest quality power to your
computer related equipments protecting also your valuable data. Power delivered by UPS is 100% sine wave as main line.
According to AC Line status the UPS may operate in following modes:
ONLINE NORMAL Mode
When UPS is turned off by selecting ON push button in front panel and AC Line is normal it enters into ONLINE NORMAL
mode. Under this mode UPS Inverter powers outputs and the energy is taken from DC voltage coming from AC/DC converter.
Batteries are charged by AC Line if required.
BATTERY Mode (Also known Inverter Mode)
Under ONLINE NORMAL mode when UPS detects a problem in AC input Line or black out it enters in battery mode. Under this
mode UPS takes energy from its batteries to power outputs. There are no transfers neither micro-cuts on UPS outputs as
inverter was already working, the only difference is that energy for outputs is now coming from batteries. Transfer time is
actually Zero (0 ms). UPS also can enter in battery mode when it is turned on without an acceptable AC input.
ECO Mode
There is an energy saving function that makes UPS to power its outputs with AC Line directly. If under this mode, UPS detects
AC input is out of acceptable range it enters into Normal Online mode.
If an AC failure occurs under ECO mode the UPS’s inverter starts working draining energy from batteries. There is a transfer
time of 4 ms typical. This mode is configured and activated from LCD panel. There is specific input voltage range and input
frequency range to configure for ECO mode.
BY PASS Mode
Under BYPASS mode, UPS outputs are powered by AC Line. UPS is out of the circuit. This mode can be caused by operator
by means of the maintenance switch (on the rear panel) or from LCD panel when OFF button is activated, but it may also
happen automatically by UPS malfunction or overload detected at UPS outputs.
FREQUENCY CONVERSION Function .
This UPS offers a very sophisticated function named frequency conversion (CF) that allows UPS to generate power output at
determined frequency value (50Hz or 60Hz) no matter input frequency value. UPs will be able to generate output at 50Hz even
input source is at 60Hz or generate 60Hz even if connected to 50Hz source.
This function can be configured and activated by LCD. Revise configuration section of this manual.
IMPORTANT NOTES:
1.- Under CF mode, UPS will disable BYPASS mode. Since UPS has been configured to generate output with frequency value
different to input frequency, BYPASS mode is disable to avoid a not acceptable frequency value at output.
2.- When CF function is activated, maximum power output is de-rated to 60% of maximum nominal capacity. For example, for
a 10KVA (8KW) model, when CF is activated maximum output is decreased to 6KVA (4.8KW).
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FUNCTION DISPLAY ACCORDING TO OPERATION MODE
Operation Mode Description LCD
ONLINE
* UPS ON
* Input AC source OK
* UPS output generated by inverter
ECO
FREQUENCY CONVERTER
FUNCTION (CF)
BATTERY MODE
BYPASS
FAULT STATUS
* UPS in ON
* ECO mode activated.
* Input AC source is OK
* UPS output feed from AC input to save
energy.
* UPS in ON
* ECO mode activated.
* Input AC source out of acceptable range
* UPS output generated by inverter.
CF function enable to generate output
frequency as selected.
IMPORTANT NOTE:
bypass mode is automatically disable and
maximum power output is de-rated to 60%
of standard maximum power output.
When AC input source is out of range Ups
goes to battery mode to supply output from
taking energy from batteries.
If UPS is overloaded by big consuming load
connected at UPS output, UPS changes to
BYPASS mode feeding outlets from input AC
source. This mode can be set also by front
panel (by selecting “ON/MUTE” + “SELECT”
at same time).
When UPS detects a failure, output will be
powered off and error code will be displayed
on LCD. (Example code 43).
When CF is activated
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10.- OPERATION: PARALLEL UPS
UPS operation modes for UPS in parallel are basically same than described for single UPS.
However it is important to remark all UPS in parallel system must work under same mode at same time. Parallel function does
not allow different operation modes between UPS of the system.
Removing an UPS from a Parallel System
There are 2 procedures to isolate and remove one UPs from operative parallel system:
A) Total Power-Off: Powering off all UPS of the system. This is the less risky procedure.
B) Keeping Parallel system in ONLINE mode:
First check all below requirements are complied before trying to follow this procedure.
Requirements for removing one UPS in operative UPS:
1.- This operation must be performed only by qualified and trained personnel.
2.- This operation must be coordinated with the system administrator. System administrator must know about the related risks
of this procedure since the system could be shut down during operation because external reasons like:
- If during this operation occurs a failure in main AC line, battery backup of remaining UPS could not be enough to keep
system running before reconnecting removed unit.
- External breakers could be activated randomly during operation so system could be tripped.
3.- There must be a detailed plan to perform this procedure identifying all maintenance activities to be performed on removed
unit before reconnecting it.
4.- Remaining UPS must be able to support the power system after selected unit is removed.
5.- Each UPS must have their own external protections to allow total electrical isolation
6.- There must be enough physical room to allow comfortable access to all UPS of the system.
Note: if any of the above requirements cannot be complied, below procedure must not be performed.
In case all requirements can be complied proceed as follow:
1.- Power off selected UPS by OFF button in front panel.
Note: OFF button must be selected twice. If OFF is selected only one time, UPS will not respond. Once UPS is turned off it will
shut down its outputs but remaining LCD on. This UPS will not go to bypass mode since it is working in UPS system with
other UPS generating their output from their inverters. At this moment any failure in AC main line must be supported by
operative UPS.
2.- Set AC input breaker located in rear panel of the selected UPS to OFF position.
3.- Set external output breakers of selected UPS to OFF position.
4.- Set external input breakers of selected UPS to OFF position.
5.- Once LCD is turned Off, in selected UPS to be isolated, disconnect control parallel cables (parallel cables and current share
cables) from its rear panel. Other operative UPS must keep their control parallel cables connected.
NOTE: If you disconnect parallel control cables in any of the operative UPS of the system, a communication problem will
occur and the parallel system will be shut down.
At this moment selected UPS is currently powered off and isolated so that it can be serviced or simply removed.
Adding an UPS to a Parallel System
• For adding a new UPS to an operating system, all UPS must be turned off and all equipments must be disconnected
from UPS outputs.
• Total UPS quantity must be 3 or lower.
• Firmware of all UPS must be compatible for allowing parallel functionality.
• New UPs must be configured with similar LCD configuration menu than current UPS of the system.
• Follow the procedure explained in Installation Section of this manual.
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11.- UPS CONFIGUIRATION
* This menu is activated by simultaneous selection of “Test/Up” + “Mute/Down” keys during 1 second or longer when UPS
is in OFF or BYPASS mode.
Configurable functions according to UPS mode
Code Description Bypass AC ECO CVCF Battery
Output Voltage
1
Output Frequency
2
Voltage Range for BYPASS
3
Frequency Range for BYPASS
4
ECO Mode: Enable and Disable
5
Voltage Range for ECO mode
6
Frequency Range ECO mode
7
BYPASS mode
8
Battery Backup Security Time
9
Programmable Output (note 1)
10
Programmable Output Settings (note 1)
11
NO-Battery startup function
11
13 Battery Voltage adjustment
14 Battery Charger Voltage adjustment
15 UPS output voltage adjustment ● ● ●
”●” configurable parameter according to each UPS working mode. note 1: In ISOTX models, function 10 and 11 are not
available.
Configuration menu texts
Text Description
ADD
ATO
BAT
DIS
ENA
FBD
CF
NCF
ON
OFF
OPN
PAR
RES
SUB
Add (Añadir)
Auto (Automático)
Battery (Batería)
Disable (Des-habilitado)
Enable (Habilitado)
Not allowed (No permitido)
CVCF mode (Modo Convertidor de Frecuencia)
Normal mode (not CVCF mode)
On
Off
Allow (Permitido)
Parallel (Paralelo)
Reserved (Reservado)
Subtract
Battery
Test
●
●
●
●
●
●
●
● ●
● ● ● ● ● ●
● ● ● ● ● ●
● ● ● ● ● ●
● ● ● ● ● ●
● ● ● ● ● ●
● ● ● ● ● ●
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Configuration menu functions and screens
01: Output Voltage Configuration
LCD
Parameter 3: Output Voltage Value
Output can be selected from following choices:
208: 208Vac (** Important Note)
220: 220Vac
230: 230Vac
240: 240Vac
** IMPORTANT NOTE: If output voltage is set to 208Vac, maximum power output is de-rated 10%. For example for a 10KVA UPS,
maximum power output will be 9KVA.
02: Output Frequency
LCD
60 Hz, CVCF mode
50 Hz, Normal mode
ATO
Parameter 2: Output Frequency
Output can be selected from following choices:
50.0Hz: 50.0Hz.
60.0Hz: 60.0Hz.
ATO: Automatic: Under this mode output frequency is selected according to input
frequency:
50Hz if input is (46Hz y 54Hz) and
60Hz if input is (56Hz y 64Hz).
ATO mode is factory default value.
Parameter 3: Frequency Mode
Adjusting parameter 3, can be selected CF Mode which is frequency converter mode
or NCF in NON converter mode.
CF: This mode allows fixing a fixed output frequency in parameter 2.
NCF: This mode allows output frequency was selected according to the input
meanwhile input frequency is inside allowed range. If input frequency is out of range
UPS will go to battery mode.
IMPORTANT NOTE ABOUT FREQUENCY CONVERSION FUNCTION "CF":
* When CF function is enable to generate an output with a different frequency value than input, bypass mode will be automatically
disable.
* When CF function is activated, maximum power output is de-rated to 60% of standard power output. For example: for 10KVA UPS
when CF is activated max. output power is 6KVA.
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• 03: BYPASS Input Voltage Range
LCD
Parameter 2: It adjusts low acceptable input voltage in bypass mode between
110V to 209V
Parameter 3: It adjusts high acceptable input voltage in bypass mode between
231V - 276V.
04: BYPASS Input Frequency Range
LCD
Parameter 2: It adjusts low acceptable input frequency in bypass mode.
In 50 Hz systems: from 46.0Hz to 49.0Hz.
In 60 Hz systems: from 56.0Hz a 59.0Hz.
Parameter 3: It adjusts high acceptable input frequency in bypass mode.
In 50 Hz systems: from 51.0Hz to 54.0Hz.
In 60 Hz systems: from 54.0Hz a 64.0Hz.
05: ECO MODE
LCD
Parameter 3: Enable or Disable ECO Mode
DIS: Disable ECO mode
ENA: Enable ECO mode
** We recommend to know very well how this function works before trying
to enable it.
If ECO mode is disable, next programs 06 and 07 don’t need to be configured.
06: ECO MODE Input Voltage Range
LCD
Parameter 2: Sets acceptable low voltage limit.
Parameter 3: Sets acceptable low voltage limit.
.
• 07: ECO MODE Frequency Input Range
LCD
Parameter 2: It sets low frequency acceptable value in ECO mode
For 50 Hz system: 46.0Hz - 48.0Hz.
For 60 Hz system: 56.0Hz - 58.0Hz.
Parameter 3: It sets high frequency acceptable value in ECO mode
For 50 Hz system: 46.0Hz - 48.0Hz.
For 60 Hz system: 56.0Hz - 58.0Hz.
08: BYPASS MODE SETTINGS
LCD
Parameter 2:
OPN: Bypass ALLOWED. It allows Bypass mode according to Parameter 3
configuration
FBD: Bypass NOT ALLOWED. Under this mode Bypass mode is prohibited and
UPS never will go to bypass mode no matter the situation.
Parameter 3:
ENA: Bypass enabled. Enables BYPASS mode when necessary (manual by LCD
or automatic).
DIS: Bypass disabled. It disables manual bypass mode selection by LCD panel.
When OFF push button is selected UPS turn OFF. Only automatic bypass mode
can be performed when internal failure or overload is detected by the UPS.
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09: BATTERY BACKUP MAXIMUM TIME
LCD
Parameter 3:
000~999: It sets maximum backup time from 0min to 999min. UPS will turn
OFF to protect batteries when time is reached.
DIS: IT disables this function and batteries will be used until reaching very low
level.
** WE STRONGLY RECOMMEND TO KEEP FACTORY SET VALUE 990 **
10: PROGRAMMABLE OUTPUTS
LCD
Parameter 3: It configures programmable outputs according to available
options:
ON: Programmable outputs are supplied without time restrictions.
OFF: This option turns programmable outputs OFF.
ATO: This option allows programmable outputs to turn off when timer value is
reached (or very low voltage level, whatever occurs first).
11: PROGRAMMABLE OUTPUTS CONFIGURATION
LCD
Parameter 2: 001.
Menu for timer setting.
Parameter 3: Shutdown time in minutes.
Timer can be set from 0 to 300 min.
Parameter 2: 002
Menu for minimum battery voltage level setting.
Parameter 3: Shutdown voltage in V.
Minimum voltage can be set from 11.2Vdc - 13.6 Vdc. Programmable outlets
are turned off when minimum voltage value is reached.
12: HOT STAND BY: “NO-BATTERY STARTUP” FUNCTION
LCD Ajuste
Parameter 2: HS.H
Enable or disable Hot standby function. You may choose following two options
in Parameter 3:
YES: Hot standby function is enabled. It means the UPS is set to restart after AC
recovery even without battery connected.
NO: Hot standby function is disabled. The UPS is running at normal mode and
can’t restart without battery
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13: BATTERY VOLTAGE ADJUSTMENT
LCD
Parameter 2: Select “Add” or “Sub” for adjusting battery voltage (Add or
Reduce)
Parameter 3: available adjustment value is from 0Vdc to 5.7Vdc. factory
set value is 0V.
*** WE STRONGLY RECOMMEND TO NOT CHANGE THIS FACTORY SET
VALUE **
14: BATTERY CHARGER ADJUSTMENT
LCD
Parameter 2: Select “Add” or “Sub” for adjusting battery charger voltage
(Add or Reduce)
Parameter 3: available adjustment value is from 0V a 9.9V. Factory set
value is 0Vdc
NOTE:
*Before changing this value batteries must be disconnected from UPS so
that charger output voltage can be measured without batteries interference.
*** WE STRONGLY RECOMMEND TO NOT CHANGE THIS FACTORY SET
VALUE **
15: OUTPUT VOLTAGE ADJUSTMENT
LCD
Parameter 2: Select “Add” or “Sub” for adjusting battery charger voltage
(Add or Reduce)
Parameter 3 available adjustment value is from 0V a 6.4V. Factory set
value is 0V.
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12.- ERROR CODES, ALARMS & TROUBLESHOOTING
ERROR / FAILURE CODES ON LCD
When a failure or alarm is detected by the UPS, an alarm or error code is presented in front panel LCD. This code or symbol
will allow to identify the problem. In case of failure or alarm, service center must revise the problem.
ERROR CODE ERROR DESCRIPTION ICON BEEP ALARM
1
2
3
4
5
11
12
13
14
1A
21
24
28
35
36
41
42
43
ALARM CODES ON LCD
FLASHING ICON
Bus failure
Hi BUS Voltage
Low BUS Voltage
Bus Unbalanced
BUS shortcircuit
Inverter soft start failure
Inverter HI voltage
Inverter LOW voltage.
Inverter output short-circuit
Negative Voltage failure
Battery SCR Short-Circuit
Inverter Relay Short-Circuit
Battery connection problem
Parallel Communication problem
UPS Output Short-Circuit
HIGH Temperature.
CPU communication problem
UPS Output Overload
ALARM DESCRIPTION BEEP/Sec
SHORT
BATT. FAULT
OVER LOAD
Continous
Beep
LOW BATT. Low Battery 1 beep / s
OVER LOAD
BATT. FAULT Batteries disconnected 1 beep / s
EP
3F
UPS Overload: High power consumption in Watts at
UPS output
Battery Overload 1 beep / s
EPO (emergency power off) activated 1 beep / s
High Temperature 1 beep / s
Battery Charger Failure 1 beep / s
Input Fuse Activated 1 beep / s
Repetitive Overloads Detected (3 in 30 minutes) 1 beep / s
Parallel Failure (**) 1 beep / s
2 beep / s
WARNING: ** Some alarms can block UPS avoiding normal operation of UPS until they are reset. Technician must
revise original error cause has been solved and then alarm must be reset by simultaneous selection of UP and DOWN
keys in front panel meanwhile UPS is in BYPASS mode (connected to AC source previous to select ON command).
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TROUBLESHOOTING
PROBLEM DESCRIPTION PROBABLE ROOT CAUSE SUGGESTED ACTION
* LCD does not show input voltage value
* AC input failure alarm active
(1 beep / 4s) however AC input source is OK
UPS cannot be powered on even AC input is OK.
Beep alarm is active (1 beep/s) & LCD shows:
UPS cannot be powered on even AC input is OK. ON push button is not been selected
1 beep / s alarm is active and LCD shows:
Input power cord is not connected Check input power cord connection.
Input power cord is connected into UPS
outlet.
EPO function is active.
properly
Internal or external batteries are not
properly connected
Check input power cord connection.
Re-establish emergency power off
switch and set UPS in normal mode.
Push ON button during 2 seconds or
longer
Check battery connection.
* Code 27
* Active:
* Continuous beep
* Code 28
* Active:
* Continuous beep
* Intermittent: +
* 2 beeps per second.
* Intermittent: +
* 2 beeps per second.
* By-Pass activated
* Code 43
* Active:
* Continuous beep
* Active:
* Continuous beep
* Intermittent: +
* 1 beep / s
* Any of the error codes activated Probable internal UPS failure. Contact service center.
EP
Very high voltage at batteries or charger
failure
Very low voltage at batteries or charger
failure
UPS overloaded Disconnect devices from UPS outlets
UPS overloaded. UPS has changed to
BYPASS mode to avoid internal
damage.
After repetitive small overloads, UPS
has changed to BYPASS mode.
UPS has been automatically powered
off because overload.
UPS has been automatically powered
off because short circuit detected at
output.
Parallel communication lost. Check parallel cables and PAR 00X
Batteries and charger must be
inspected by qualified personnel
Batteries and charger must be
inspected by qualified personnel
until solving overload
Disconnect devices from UPS outlets
until solving overload
Disconnect devices from UPS until
solving overload. Then power off UPS
and re-star it.
Disconnect devices from UPS outlets
until solving overload. Then power
ON.
Check short circuit problem in
devices connected to UPS
text on each LCD. If problem is solved
reset alarm with UP and DOWN
simultaneous key selection.
20150105 Tower-Rack 6K-10K ISOTX - 38
USER MANUAL - OPTIMA UPS 6K/ 10K (ENGLISH)
______________________________________________________________________________________________________________________
13.- TECHNICAL SPECIFICATIONS
UPS 6K / 10K
6K (EX & ISOTX) 10K ( EX & ISOTX)
6K-RACK 10K-RACK
Capacity / Capacidad
INPUT / ENTRADA
Input Voltage / Voltaje de Entrada
Input Range / Rango de Entrada
Frequency Range / Rango de Frecuencia
Phase / Fases
Power Factor / Factor de Potencia
THDi
Slew Rate / Segumiento de Frecuenc ia
OUTPUT / SALIDA
Model / Modelo " E X"
Model / Modelo "ISO-TX"
Voltage Regulation / Regulación de Salida:
Frequency / Frecuencia (Batt. Mode)
Current Crest Ratio / Factor de Cresta
THDv
Transfer Times / Tiempos Transferencia:
Waveform / Forma de Onda
Power Outlets / Salidas
OVERLOAD / SOBRECARGA
AC Mode / Modo Normal
Battery Mode / Modo Batería
EFFICIENCY / EFICIENCIA
Eco Mode / Modo ECO
AC Mode / Modo AC
Battery Mode / Modo Batería
BATTERIES / BATERIAS
Type and Q t y / Tipo y Cantida d
Intern al Battery Pack / bate rías Internas
External batt cabinets / Gabinetes Externos
Typical Recharge T. / T. de Recarga
Intern al Battery Pack / bate rías Internas
External batt cabinet / Gabinete Externo
Charging Amps / Corriente de Carga
Charging Voltage / Voltaje del cargador
6.000VA / 4.800W 10.000VA / 8.000W
220Vac (single phase: L-N + ground / L-N + T ierra)
Rated Input / Entrada Nominal: 208/220/230/240 Vac
(176Vac-300Vac) +/- 3% @ 100% load
(110Vac-300Vac) +/- 3% @ 50% load
1 Phase+Ground / 1 Fase+Tierra
> 0.99 @ 100%load
< 5% @ 100%load
1 phase (L1-N1): 208/220/230/240Vac
Dual Isolated Outputs: 2 phases (L1-N1) + (L2-N2): 104/110/115/120Vac
+/- 1% (Batt. Mode / Modo Batería)
50 Hz +/- 0.1 Hz / 60 Hz +/- 0.1 Hz
3:1 @ 100% load.
< 3% @ Linear Load / Carga Lineal
<5 @ No Linear Load / Carga no Lineal
0 ms
Sine Wave / Sinusoidal Pura
Terminal Block / Regleta de Conexión
100%~110%: 10m / 110%~130%: 1m / >130% : 1s
100%~110%: 30s / 110%~130%: 10s / >130% : 1s
96% / 92% (EX / ISO ) 96% / 92% (EX / ISO )
90% / 86% (EX / ISO )
88% / 84% (EX / ISO )
12V/7AH x 20 pcs 12V/9AH x 20 pcs
12V/9AH x 40 pcs
3.5 h (90%)
Depending on external battery configuration (depende de cantidad de baterías externas)
2.0 A (Max.)
273.0 VDC
4 h (90%)
6.000VA / 4.800W 10.000VA / 8.000W
40 - 70 Hz
1 Hz / s
+/- 1% (Batt. Mode / Modo Batería)
50 Hz +/- 0.1 Hz / 60 Hz +/- 0.1 Hz
3:1 @ 100% load.
0 ms
Sine Wave / Sinusoidal Pura
Terminal Block / Regleta de Conexión
90% / 86% (EX / ISO )
88% / 84% (EX / ISO )
Separate Cabinet
12V/7AH x 20 pcs 12V/9AH x 20 pcs
12V/7AH x 20 pcs 12V/9AH x 20 pcs
3.5 h (90%) 4 h (90%)
2.0 A (Max.)
273.0 VDC
Separate Cabinet
20150105 Tower-Rack 6K-10K ISOTX - 39
USER MANUAL - OPTIMA UPS 6K/ 10K (ENGLISH)
______________________________________________________________________________________________________________________
UPS 6K / 10K
INDICATORS / INDICADORES
LCD / Pantalla de Cristal Liquido (LCD)
ALARM / ALARMAS
Acoustic Beep Alarm / Alarma sonora:
PRODUCT SIZE & WEIGHT / DIMENSIONES Y PE S OS DE L EQUIPO
D x W x H / Prof. X Ancho X Altura
UPS (6KEX & 10KEX)
UPS (6KEX-ISOT X & 10KEX-ISOTX)
External batt cabinet / Gabinete Externo Baterías
ISOTX Module for RACK / Modulo RACK ISOTX
Net Weight / Peso Neto (kgs)
UPS (6KEX & 10KEX)
UPS (6KEX-ISOT X & 10KEX ISOTX)
External batt cabinet / Gabinete Externo
ISOTX Module for RACK / Modulo RACK ISOTX
PACKING / EMPAQUE
D x W x H:
Individual UPS (6KEX & 10KEX):
Individual UPS: (6KEX-ISOTX & 10KEX-ISOTX)
Individual External Battery Cabinet
ISOTX Module for RACK / Modulo ISOTX RACK
Gross Weight / P e so Br ut o ( k gs )
UPS (6KEX & 10KEX)
UPS (6KEX-ISOT X & 10KEX ISOTX)
External Battery Cabinet
ISOTX Module for RACK / Modulo ISOTX RACK
OPER ATING / AMBIENTALES
Humidity / Hum edad
Temperature / Temperatura
Noise Level / Ruido Producido
COMMUNICATION / COMUNICACION
Smart RS-232 & USB ports
Intelligent Port (SNMP)
Specifications can be modified to comply with special project requirements / Las especificaciones pueden modificarse para adaptarse a proyectos especiales
Specifications may change without further notice / Por motivos comerciales o técnicos las especificaciones pueden cambiar sin previo aviso.
Available Product Models / Modelos Disponibles:
* EX: Single Output (2 20Vac) w ith ex tende d ba ckup capabilities / Sa lida Mono 220Vac con baterías in tern as y opción de baterías externas
* ISOTX: Dual Isolated Outputs (2 phases of 110Vac) with EX capabilities / Modelo EX con transformador de aislamiento interno salida dual (2x110Vac)
* Rack 6K/10K: 2 Cabs: UPS + Battery + 3rd optional cab for ISOTX / Rack 6K/10K: 2 gabinetes: UPS + Baterías + 3er por opción Transf ISO (opcional)
If CF function is activated maximum power output is de-rated to 60%. For example for 10KVA UPS, total power output will be 6KVA in CF m ode
Si se activa la función CF la potencia máxima se ve reducida al 60% de la potencia máxima. Por ejemplo para un UPS de 10KVa se reduce a 6KVA
If output voltage is set to 208Vac, output power is reduced to 90%. For example for a 10KVA UPS, power output will be reduced to 9KVA
Si el voltaje de salida se ajusta a 208Vac la potencia de salida se reduce al 90% de la potencia original. Para un 10KVA la potencia se reduce a 9KVA.
6K (EX & ISOTX)
Estado del UPS, Consumo, Baterías, Voltaje Entrada-Salida, Tiempo Descarga, Diagnostico
592x250x576 592x250x576
592x250x826 592x250x826
592x250x576 592x250x576
xx
81 83
117 142
119 (optional) 119 (optional)
xx
Small Pallet: 73x39x82.3 cm
Small Pallet: 73x39x107.4 cm
Small Pallet: 73x39x82.3 cm
81 83
117
124 124
x
Windows® 98/2000/2003/XP/Vista/2008, Windows® 7, Linux, and MAC
10K (EX & ISO TX)
For Battery M ode, Low battery, Overload, UPS Failure /
Modo Batería, Baja batería, Sobrecargas, Falla
x Carton: 87x58x25 cm
142
x
<95 % (non-condensing / no condensante)
< 55dB @ 1m
Optional LAN card / Comunicación LAN Ethernet opcional
AS400 optional interfac e board / Interfaz AS400 - opcional
6K-RACK 1 0K-RACK
Fallas
580x438x133 mm [3U]
580x438x133 mm [3U]
21 23
xx
57 65
55 75
Carton: 87x58x25 cm
Carton: 87x58x25 cm
23 25
xx
59 67
57 77
0-40 ºC
668x438x133 mm [3U]580x438x133 mm [3U]
x
668x438x133 mm [3U]
668x438x133 mm [3U]
x
20150105 Tower-Rack 6K-10K ISOTX - 40
USER MANUAL - OPTIMA UPS 6K/ 10K (ENGLISH)
______________________________________________________________________________________________________________________
14.- LIMITED WARRANTY
Support: If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved
please contact authorized service center or authorized dealer.
Batteries: Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out.
This is not a defect or failure so that batteries wear out is not covered by this warranty.
Battery lifetime will depend of operative conditions like working temperature, type and frequency of discharging cycles. Higher
the temperature shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical
applications batteries should be revised and replaced periodically. Long storage (longer than 6 months) without required
recharging will wear out batteries. This situation is not covered by this limited warranty since this is not considered as a
defect. Check recharging instructions on user manual.
Conditions Limited Warranty “X-UPS”
1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and
workmanship at the time of XMART supplies the product.
Standard warranty times could vary depending on country/region or can be extended by purchasing warranty options. Please
check warranty plans and extensions with your local distributor or revise in our web www.xmart-ups.com.
2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or
workmanship, authorized distributor or service center will, at their option, either repair or replace the product in accordance
with terms and conditions stipulated herein. Transportation expenses are not covered by this limited warranty.
3.- Warranty is valid only if the original invoice issued by XMART, specifying date of purchase, serial number and name of the
dealer, is presented with the product to be revised. XMART and authorized partners reserve the right to refuse warranty service
if any of this information has been removed, changed or missing in original invoice document.
4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original
warranty or for 90 days on repaired part from date of repair, whichever is longer.
5.- XMART or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or
it is out of warranty because any of the reasons described in this warranty.
6.- If product is out of warranty a reparation proposal will be sent to the user for his approval. If proposal is not accepted,
service center will keep product available for the user during 60 continuous days. After this period product would be disposed
and user will not be able to rise any claim.
7.- Rechargeable batteries, like included in this product, will definitively wear out even under normal operation. This is not a
defect or failure so it is not covered by this warranty.
8.- This warranty does not cover batteries wear out caused by improper or long storage (over 6 months without required
recharging indicated in product manual). Even performing recharging procedure this product cannot be storage longer than 18
months. Problems on batteries caused by this kind of long storage are not covered by this warranty.
9.- This warranty does not cover product failures caused by installations, modifications or repair performed by non authorized
person. If product is open by not authorized technician warranty will be considered void. This warranty does not cover failure
caused by inadequate installation or maintenance, misuse, accidents, fire or floods.
10.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a
failure it is caused by an improper product installation. Input fuse or breaker reset or replacement is not covered by this
warranty.
11.- This warranty does not cover damages produced during transportation from user to technical service caused by improper
packing of the product by user.
12.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART.
Limited Warranty “X-UPS”
- XMART does not warrant that the operation of this product will be uninterrupted or error-free during its lifetime. If product
fails to work, the maximum liability of XMART under this limited warranty is expressly limited to the lesser of the price you
have paid for the product or the cost of repairing or replacement of any hardware components that malfunction in conditions
of normal use.
- In no event will XMART be liable for any damages caused by the product or the failure of the product to perform, including
any lost profits or savings or special, incidental, or consequential damages. XMART is not liable for any claim made by a third
party to XMART or to final user.
- XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this
hardware product.
- XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this
hardware product.
20150105 Tower-Rack 6K-10K ISOTX - 41
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